44231 Courses

Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

Give a compliment to your career and take it to the next level. This Paralegal: Legal Practice in UK will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Paralegal: Legal Practice in UK will help you keep ahead of the pack. This Paralegal: Legal Practice in UK Bundle Consists of the following Premium courses: Course 01: Paralegal Course 02: Employment Law Level 3 Course 03: Understanding Wills and Probate Laws - Level 2 Course 04: Criminal Law and Criminology Diploma Course 05: Certificate in Compliance Course 06: GDPR Course 07: Workplace Confidentiality Course 08: Document Control Course 09: Financial Investigator Course 10: Certificate in Anti Money Laundering (AML) Course 11: Leadership & Management Diploma Key features of this Paralegal course: This Paralegal bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Paralegal is entirely online 24/7 Learner support So, enrol this premium Paralegal now to advance your career! How will I get my Paralegal Certificate? After successfully completing the Paralegal course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Paralegal: Legal Practice in UK bundle. Requirements This Paralegal: Legal Practice in UK course has been designed to be fully compatible with tablets and smartphones. Career path Having this Paralegal expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Paralegal) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Estimations Will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Estimations Bundle will help you stay ahead of the pack. Throughout the Estimations Programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Estimations Course, you will get 11 premium courses, an originalHardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Estimations Bundle Consists of the following Premium courses: Courses are included in this Estimations Bundle? 01: Construction Cost Estimation Diploma 02: Construction Estimation using RSMeans 03: Construction Cost Estimation Using Xactimate 04: Diploma in Construction Management 05: Building Quantity Surveying Training Level 3 06: Land Surveying 07: Construction Industry Scheme (CIS) 08: LEED V4: Building Design and Construction 09: WELL Building Standard 10: AutoCAD VBA Programming - Beginner course 11: Workplace Health and Safety Diploma Enrol now in Estimations To advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Estimations Expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Estimations Bundle. Requirements This Estimations Course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Construction Cost Estimation Diploma) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Animal Care Training Level 3 Diploma - CPD Certified Animal Care Training is an essential course for anyone interested in working with animals or looking to improve their knowledge of animal welfare. The course covers a wide range of topics, from basic animal health and hygiene to first aid for animals and caring for exotic species. As an animal care provider, you will be responsible for the welfare of animals in your care, and this course will equip you with the knowledge and skills you need to do that effectively. What other courses are included with this Animal Care Bundle? Course 01: Animal Care Course 02: Animal Nutrition & Diet Course 03: Animal Science Course 04: Dog Groomer Training Course 05: Training for Puppies Course 06: Dog Leash Training Course 07: Canine Communication Course 08: Feline Behaviour & Psychology Course 09: Equine Psychology Course 10: Horse Care and Stable Management Course 11: Pet First Aid Benefits you'll get choosing Apex Learning for this Animal Care: One payment but lifetime access to 11 CPD courses of this Animal Care Bundle Certificates and student ID for the Animal Care course are included in a one-time fee Full tutor support available from Monday to Friday with this Animal Care Bundle Free up your time - don't waste time and money travelling for classes Accessible, informative modules of Animal Care bundles are designed by expert instructors Learn at your ease - anytime, from anywhere Study the Animal Care course from your computer, tablet or mobile device CPD accredited Animal Care Bundle course - improve the chance of gaining professional skills So enrol now in this Animal Care Bundle to advance your career! Animal Care Training Level 3 Diploma - CPD Certified Course Curriculum of Animal Care Bundle Course 01: Animal Care Introduction to the Animal Careand Animal Welfare of All Species Basic Animal Health in Animal Care Training Hygiene in Animal Care First Aid for Animals Exotic Animals and Zoonotic Diseases Learning about Horses Learning about Birds Caring Rabbits & Guinea-Pigs Care of Chipmunks, Chinchillas and Degus More about Ornamental Fish Taking Care of Amphibians Specific information on Reptiles So enrol now in this Animal Care Bundle to advance your career! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Animal Care Training Level 3 Diploma - CPD Certified course is for everyone Requirements No Requirements to enrol this course. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors.

Land Surveying & Building Surveying Bundle If you're considering a career in Land Surveying or Building Surveying in the UK, you're in luck! Not only is there a growing demand for skilled Land Surveying & Building Surveying professionals in these fields, but the earnings are competitive and offer opportunities for growth and advancement. With starting salaries of up to £25,000 and potential earnings of £100,000 or more for senior positions, the sky's the limit for those with the drive and dedication to succeed. Don't miss out on the chance to build a rewarding career in this exciting industry! Courses are included with this Land Surveying & Building Surveying Bundle? Course 1: Building Surveyor Course 2: Land Surveying Course 3: Diploma in Construction Management Course 4: AutoCAD VBA Programming - Beginner course Course 5: Construction Cost Estimation Diploma Course 6: Construction Estimation using RSMeans Course 7: Construction Industry Scheme (CIS) Course 8: Manual Handling Level 2 Course 9: RIDDOR Training Course 10: Workplace Health and Safety Diploma Course 11: First Aid Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Land Surveying & Building Surveying Course: One payment but lifetime access to 11 CPD courses of this Land Surveying & Building Surveying Bundle Certificates and student ID for the Land Surveying & Building Surveying course are included in a one-time fee Full tutor support is available from Monday to Friday with this Land Surveying & Building Surveying Bundle Accessible, informative modules of Land Surveying & Building Surveying bundles are designed by expert instructors Learn Land Surveying & Building Surveying Training at your ease - anytime, from anywhere Study the Land Surveying & Building Surveying course from your computer, tablet or mobile device CPD accredited Land Surveying & Building Surveying Bundle course - improve the chance of gaining professional skills So enrol now in this Land Surveying & Building Surveying Bundle to advance your career! Land Surveying & Building Surveying Training Course Curriculum of the Land Surveying & Building Surveying Bundle Course 1: Land Surveying Introduction to Land Surveying Land Surveying Basics Instrumentation Methods and Techniques Topographic Surveying and Mapping Boundary Surveying Surveying Health and Safety CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Land Surveying & Building Surveying Requirements Land Surveying & Building Surveying Career path Land Surveying & Building Surveying Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Land Surveying) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Schizophrenia Awareness bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Schizophrenia Awareness bundle will help you stay ahead of the pack. Throughout the Schizophrenia Awareness program, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Schizophrenia Awareness course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Schizophrenia Awareness Bundle Consists of the following Premium courses: Course 01: Schizophrenia Awareness Course 02: Depression Counselling Training Course 03: Mental Health Support Worker Course 04: Anxiety Management Course 05: Mental Health Nursing Diploma Course 06: Mental Health Laws and Awareness - Level 2 Course 07: Medication Administration Level 4 Course 08: Cognitive Behavioural Therapy (CBT) Training Course 09: Release Addiction, Anxiety and Trauma Level-3 Course 10: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 11: Mental Health First Aid Certification Enrol now in Schizophrenia Awareness to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Schizophrenia Awareness expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Schizophrenia Awareness Module 01: Introduction to Schizophrenia Module 02: Symptoms of Schizophrenia Module 03: Causes of Schizophrenia Module 04: Diagnosis of Schizophrenia Disorder Module 05: Treatment of Schizophrenia Module 06: The Rehabilitation of Schizophrenia Module 07: How Family Members Should Deal with Schizophrenia Module 08: How to Create a Supportive Environment Module 09: Improving the Quality of Life And 10 more courses ... CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Schizophrenia Awareness bundle. Requirements This Schizophrenia Awareness course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Cost of PDF Certificates is included in course price Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Schizophrenia Awareness) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Give a compliment to your career and take it to the next level. This Immunology and Immunisation bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Immunology and Immunisation bundle will help you stay ahead of the pack. Throughout the Immunology and Immunisation programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Immunology and Immunisation course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Immunology and Immunisation Bundle Consists of the following Premium courses: Course 01: Immunisation Nurse Course 02: Immunity Boosting Food Course 03: Infection Prevention Training Course 04: Basic Biology Course Course 05: Diploma In Microbiology Course 06: Paramedicine Study Course 07: Medical Terminology Training Course 08: Medical Law Course 09: Medical Transcription Course 10: Nurse Prescribing & Medicine Management - 2021 Course 11: Safe Handling of Medicines Enrol now in Immunology and Immunisation to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Immunology and Immunisation expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum: Immunisation Nurse: Module 01: Introduction to Nursing Module 02: Immunology and Immunisation Module 03: Understanding Immune System in Nursing Module 04: Vaccine and Vaccination Module 05: Types of Vaccine Module 06: Vaccine Safety Module 07: Working in Different Healthcare Settings Module 08: Effective Communication in Nursing Module 09: Health and Safety in Nursing Module 10: Hygiene in Nursing Module 11: Infection Control ***And 10 more courses*** CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Immunology and Immunisation bundle. Requirements This Immunology and Immunisation course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Immunisation Nurse absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Book-keeping: Bookkeeper Training Be fully equipped for a lucrative career and assured future by learning to be a bookkeeper skilled at using QuickBooks. Take our Book-keeping: Bookkeeper Training course, and you'll be trained in the most sought-after accounting skill, as well as being familiar with the industry-standard software. Every successful company has a gifted bookkeeper working on their finances and almost certainly using QuickBooks. This course will quickly teach you all the necessary techniques for this form of accounting, with many tips and recommendations on how to customise the software to fit all your business needs. Enrol now and start your new career in finance. Take this Book-keeping: Bookkeeper Training course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Courses are included with this Bundle: Course 01: Accounting and Bookkeeping Level 2 Course 02: Diploma in Quickbooks Bookkeeping Course 03: Introduction to Accounting Course 04: Level 3 Tax Accounting Course 05: Payroll Management - Diploma Course 06: Level 3 Xero Training Course 07: Microsoft Excel Level 3 Course 08: Document Control Course 09: GDPR Data Protection Level 5 Course 10: Team Management Course 11: Data Analysis in Excel Level 3 Course This Training will provide you with the CPD certificate that you'll need to succeed. Book-keeping: Bookkeeper Training has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. Book-keeping: Bookkeeper Training Course Curriculum of Book-keeping: Bookkeeper Training Course 01: Accounting and Bookkeeping Level 2 Introduction Bookkeeping systems Basics of Bookkeeping The functionality of bookkeeping On a personal note The detailed curriculum of the Book-keeping: Bookkeeper Training Courses bundle is given in the resources section. How will I get my Certificate? After successfully completing the Book-keeping: Bookkeeper Training course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Book-keeping: Bookkeeper Training CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Book-keeping: Bookkeeper Training This Book-keeping: Bookkeeper Training is for all. Requirements Book-keeping: Bookkeeper Training No prior requirements to enrol in this Book-keeping: Bookkeeper Training course. Career path Book-keeping: Bookkeeper Training Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Accounting and Bookkeeping Level 2) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

**11-in-1 Premium Arboriculture Bundle** Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Arboriculture Bundle Now Give a compliment to your career and take it to the next level. This Arboriculture will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Arboriculture will help you keep ahead of the pack. Along with this Arboriculture course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Arboriculture? Course 1: Arboriculture Course 2: Botany Course 3: Forestry Course 4: Biotechnology Course 5: Hydroponics Gardening Course 6: Kitchen Gardening Course 7: Natural Beekeeping Diploma Course 8: Nutrition and Diet Awareness Course 9: Vegan(Vegetarian) Diet Course 10: Food Processing Diploma Course 11: Food Hygiene Level 2 Diploma Key features of this Arboriculture course: This Arboriculture bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Arboriculture is entirely online 24/7 Learner support The Arboriculture bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Arboriculture expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Arboriculture from any place in your own time without travelling for classes. So, enrol Arboriculture now to advance your career! Course Curriculum of Arboriculture: Course 1: Arboriculture Module 01: Introduction to Arboriculture Module 02: Tree Planting Techniques Module 03: Tree Selection for Arboriculture Module 04: Tree Biology Module 05: Soil and Tree Growth Module 06: Pruning Trees Module 07: Tree Diseases and Management Module 08: Arboriculture Equipments and Operations Module 09: Workplace Health and Safety ----------- 10 more Arboriculture courses---------- How will I get my Arboriculture Certificate? After successfully completing the Arboriculture course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Arboriculture bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this Arboriculture course to gather professional knowledge besides their study or for the future. Requirements Our Arboriculture is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Arboriculture course, it can be studied in your own time at your own pace. Career path Having these Arboriculture various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

11 in 1 "Medical Receptionist" Bundle only at £39 Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! Medical Receptionists receive patients, help them with filling out forms, retrieve and maintain medical files, and transcribe and type medical reports. Generally, they organise the vast amounts of data the office generates daily. A medical receptionist should have good knowledge of computer applications, spreadsheets, and medical software. They should also have good verbal and written communication skills in order for them to be able to write and prepare reports, talk with patients, and transcribe and type medical reports. Enrol in our Medical Receptionist course to learn all the knowledge regarding the field. This Medical Receptionist Bundle Consists of the following Premium courses: Course 01: Medical Receptionist: Responsibilities and Skills Course 02: Medication Administration Level 4 Course 03: GDPR in Healthcare Course 04:Customer Relationship Management Course 05: Phone-Based Customer Service Course 06: Level 2 Microsoft Office Essentials Course 07: Touch Typing Essentials Course 08: Document Control Course 09: Effective Communication Skills Diploma Course 10: Stress Management Training Course 11: Personal Hygiene Learning Outcomes of Medical Receptionist Learn the duties and responsibilities of a medical receptionist Learn about the NHS system Understand medical records Understand filling system Improve your medical receptionist communication methods Understand Medical Billing & Coding acquire knowledge about health and safety measures in a clinical environment Ability to manage risk Tips for starting a career as a medical receptionist Enrol now in Medical Receptionist to advance your career, and use the premium study materials from Apex Learning. Medical Receptionist Diploma Curriculum of Medical Receptionist Course 01: Responsibilities and Skills Module 1: Introduction to Healthcare and Receptionists Module 2: Organising Schedules Module 3: Maintaining Medical Records Module 4: Effective Filing Systems in Medical Offices Module 5: Confidentiality in a Medical Environment Module 6: Time Management Module 7: Medical Jargon and Terminology Module 8: Maintaining Workplace Safety Module 9: Information Technology in Health Care Module 10: Legal Aspects and Ethics -------- 10 more courses------- How will I get my Medical Receptionist bundle Certificate? After successfully completing the Medical Receptionist bundle you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Medical Receptionist Diploma Training Bundle. Everyone can join in the Medical Receptionist training if they have desire to learn about the topic Requirements Medical Receptionist Diploma This Medical Receptionist Diploma Training Course has been designed to be fully compatible with tablets and smartphones. Career path This Medical Receptionist course will help you to brighten up your CV while exploring the following jobs; Medical Receptionist Service Receptionist Dental Receptionist These Medical Receptionist jobs' pay scale ranges from £33,000 to £65,000 annually. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Medical Receptionist: Responsibilities and Skills) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.