Are you looking to enhance your employees' abilities and skills in COSHH? If yes, then you have come to the right place. Our comprehensive COSHH course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential COSHH skills. Whether your employees are new to COSHH or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. In the COSHH course, you will get: Course 01: COSHH Training Course 02: Level 2 Health and Safety in the Workplace Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online COSHH course allows employees to learn at their own pace. Ongoing Support: Dedicated COSHH experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee COSHH progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' COSHH training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Course Curriculum Breakdown: Course 01 :- COSHH Training Module 01: COSHH Explained Module 02: COSHH Regulations Module 03: Health Problems Related to Hazardous Substances Module 04: Identifying Hazardous Substances Module 05: COSHH Risk Assessments Module 06: Control Measures and Monitoring Module 07: Implementing Control Measures Course 02:- Level 2 Health and Safety in the Workplace Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Workplace Health, Safety and Welfare Accidents and Ill Health at Work Electrical, Fire and Gas Safety Safety in Different Work Settings Work Equipment Hazards and Risk Control Other Health and Safety Hazards at Work Our COSHH course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The COSHH course is ideal for new professionals looking to thrive in the COSHH field. Requirements Enrolling in this COSHH course only requires a basic understanding of the English language and an internet connection. Career path Completing the COSHH course will enhance your employees' knowledge and confidence. Health and Safety Officer: £25,000 to £40,000 per year Environmental Health Officer: £30,000 to £45,000 per year Laboratory Technician: £20,000 to £30,000 per year Occupational Health Specialist: £30,000 to £50,000 per year Safety Compliance Manager: £35,000 to £55,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate
The Improving ISO 9001:2015 Quality Management System Course is designed to deepen your understanding of quality management principles and enhance the effectiveness of your existing system. This course carefully explores how to refine processes, boost organisational performance, and foster continuous improvement aligned with the ISO 9001:2015 standard. Ideal for professionals seeking to strengthen their knowledge, it offers clear guidance on identifying areas for enhancement without the need for physical attendance. With a focus on strategic improvements, this course provides valuable insights into optimising quality management frameworks to better meet customer expectations and business objectives. Through detailed explanations and practical approaches, learners will gain confidence in advancing their quality systems, ensuring they remain robust and adaptable in today’s evolving business environment. This online programme is perfectly suited for individuals aiming to contribute positively to quality assurance initiatives within their organisation. Learning Outcomes: Gain a comprehensive understanding of the ISO 9001:2015 standard and its key requirements. Identify opportunities for improvement within your organisation's quality management system. Develop useful strategies for effective leadership and planning. Acquire knowledge and techniques for providing adequate support and resources. Enhance your operational processes through effective implementation strategies. Learn how to evaluate and measure performance to drive continuous improvement. Certification Upon course completion, you're eligible for a FREE certificate titled ISO 9001:2015 in PDF or hardcopy format. The PDF certificate will be sent to your registered email without any cost. For hardcopies, the UK delivery fee is £3.99 and the International delivery fee is £10. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Quality assurance professionals seeking to enhance their knowledge of ISO 9001:2015. Management personnel responsible for implementing and maintaining a quality management system. Professionals looking to improve their organisation's performance and customer satisfaction. Individuals aiming to expand their skill set and enhance their career prospects in quality management. Any professional interested in understanding and leveraging the benefits of ISO 9001:2015. Career path Quality Manager: £40,000 - £60,000 per annum Compliance Officer: £30,000 - £45,000 per annum Process Improvement Specialist: £35,000 - £55,000 per annum Quality Assurance Analyst: £25,000 - £40,000 per annum Auditor: £30,000 - £50,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Become an exceptional waiter with our comprehensive training course designed to elevate your hospitality skills and career prospects. Whether you're starting out or looking to refine your expertise, this course covers essential modules tailored for success in the service industry. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Waiter Training course, learners will gain essential skills to excel in their role. They will learn the importance of maintaining cleanliness and hygiene standards, ensuring a safe and healthy environment for customers. Handling equipment with efficiency and care will be emphasized, ensuring smooth operations in a restaurant setting. Participants will develop expertise in controlling food and beverage orders, along with effective selling techniques to enhance customer satisfaction. They will also master the art of serving beverages professionally. Customer service will be a key focus, teaching learners how to interact courteously and efficiently with guests, following a structured service sequence. Understanding risks and implementing preventive measures will be crucial for maintaining safety in the workplace. Lastly, learners will receive valuable tips and hints for achieving success as a waiter, equipping them with practical knowledge to deliver exceptional service and create a positive dining experience for patrons. Course Curriculum Module 01: Hygiene Module 02: Equipment Handling Technique Module 03: Food & Beverage Control and Selling Techniques Module 04: Beverage Module 05: Customer Service and Service Sequence Module 06: Understanding Risks and Preventive Measures Module 07: Tips and Hints for Success as a Waiter Learning Outcomes: Understand hygiene practices crucial for food service environments. Demonstrate correct handling techniques for restaurant equipment and tools. Apply effective food and beverage control methods in restaurant settings. Explain different types of beverages and their service requirements. Implement customer service strategies and follow service sequence protocols. Identify risks in a restaurant environment and apply preventive measures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in restaurant and hospitality sectors. Current waitstaff looking to enhance their skills. Those interested in pursuing careers in food service management. Students seeking foundational knowledge in restaurant operations. Anyone aiming to improve customer interaction skills. Career path Restaurant Waiter Barista Catering Assistant Food and Beverage Attendant Banquet Server Restaurant Supervisor Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Become an exceptional waiter with our comprehensive training course designed to elevate your hospitality skills and career prospects. Whether you're starting out or looking to refine your expertise, this course covers essential modules tailored for success in the service industry. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Waiter Training course, learners will gain essential skills to excel in their role. They will learn the importance of maintaining cleanliness and hygiene standards, ensuring a safe and healthy environment for customers. Handling equipment with efficiency and care will be emphasized, ensuring smooth operations in a restaurant setting. Participants will develop expertise in controlling food and beverage orders, along with effective selling techniques to enhance customer satisfaction. They will also master the art of serving beverages professionally. Customer service will be a key focus, teaching learners how to interact courteously and efficiently with guests, following a structured service sequence. Understanding risks and implementing preventive measures will be crucial for maintaining safety in the workplace. Lastly, learners will receive valuable tips and hints for achieving success as a waiter, equipping them with practical knowledge to deliver exceptional service and create a positive dining experience for patrons. Course Curriculum Module 01: Hygiene Module 02: Equipment Handling Technique Module 03: Food & Beverage Control and Selling Techniques Module 04: Beverage Module 05: Customer Service and Service Sequence Module 06: Understanding Risks and Preventive Measures Module 07: Tips and Hints for Success as a Waiter Learning Outcomes: Understand hygiene practices crucial for food service environments. Demonstrate correct handling techniques for restaurant equipment and tools. Apply effective food and beverage control methods in restaurant settings. Explain different types of beverages and their service requirements. Implement customer service strategies and follow service sequence protocols. Identify risks in a restaurant environment and apply preventive measures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in restaurant and hospitality sectors. Current waitstaff looking to enhance their skills. Those interested in pursuing careers in food service management. Students seeking foundational knowledge in restaurant operations. Anyone aiming to improve customer interaction skills. Career path Restaurant Waiter Barista Catering Assistant Food and Beverage Attendant Banquet Server Restaurant Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Certificate in British Cleaning Course Online The Certificate in British Cleaning Course is designed for those interested in becoming a professional cleaner or starting a cleaning business. It includes hands-on instruction in cleaning procedures, chemical safety, housekeeping, kitchen maintenance, and much more. It also provides important knowledge on promoting your cleaning services, training employees, and engaging with clients. This Certificate in British Cleaning Course will teach you how to work safely and correctly with cleaning chemicals, as well as key procedures and guidelines for cleaning offices, new-build houses, pubs, leisure premises, hospitals, hotels, and commercial kitchens. You will also learn about cleaning contracts, employment prospects, and essential issues such as working hours, business insurance, taxes, and service quality. Courses are included in this Certificate in British Cleaning Course Main Course: Level 5 British Cleaning Certificate GIFT COURSES Course 01: Level 2 Fire Safety Course 02: Health and Safety in the Workplace Course 03: Level 2 Health & Care Certificate in British Cleaning Course Course Curriculum of Certificate in British Cleaning Course Module 01: An Overview of the Cleaning Job Module 02: Different Cleaning Jobs Module 03: Understanding the Cleaning Equipment, Products and Clothing Module 04: Understanding House Cleaning Module 05: Cleaning: Food Kitchen and Commercial Kitchen Module 06: Cleaning: Bathrooms and Toilets Module 07: Cleaning: Office Module 08: Cleaning: External Surfaces and Areas Module 09: Cleaning: Handling Non-Routine Waste Module 10: Cleaning: Chemical Safety, Keyholding and Alarm Codes for Cleaners Module 11: Planning for Starting a Cleaning Business Module 12: Ensuring Standard Service Module 13: Understanding Customer Satisfaction Module 14: Managing Staff Module 15: The Ways of Marketing, Advertising and Sales Module 16: Managing Growth Assessment Method of Certificate in British Cleaning Course After completing each module of the Certificate in British Cleaning Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Certificate in British Cleaning Course After completing the MCQ/Assignment assessment for this Certificate in British Cleaning Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Certificate in British Cleaning Course This Certificate in British Cleaning Course is ideal for anyone looking to start a career in the cleaning sector. It includes the following: Cleaning Supervisor Hotel Cleaner Office Cleaner School Cleaner Hospital Cleaner Requirements Certificate in British Cleaning Course There are no specific requirements for the Certificate in British Cleaning Course because it does not require any advanced knowledge or skills. Career path Certificate in British Cleaning Course Certificates Certificate of completion Digital certificate - Included
Are you looking to enhance your Hospitality Management Diploma skills? If yes, then you have come to the right place. Our comprehensive course on Hospitality Management Diploma will assist you in producing the best possible outcome by mastering the Hospitality Management Diploma skills. The Hospitality Management Diploma course is for those who want to be successful. In this course, you will learn the essential knowledge needed to become well versed in Hospitality Management. Learning Goals: Learn about the key roles of hospitality management Get an overview of the hotel industry Selection Training and Recruitment Process in Hospitality Industry How to manage front office operations How to manage housekeeping, engineering and security operations How to Manage Service Quality in the Hospitality Industry Travel and tourism business marketing Accounting in the Hospitality Industry E-hospitality and technology usage and strategies Key Feature of Hospitality Management Diploma : Lifetime Access. Unlimited Retake Exam & Tutor Support. Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee. Hospitality Management Diploma Course Curriculum: Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: The Process of Development and Training in the Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in the Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in the Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Hospitality Management Diploma course. Requirements To enrol in this Hospitality Management Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Hospitality Management Diploma, such as- Hotel Manager Hospitality Account Manager Director of Operations Hospitality Supervisor Human Resources Advisor Explore each of the roles available and how you can start your career in this platform. Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate
ð Unlock Your Profit Potential with 'Maximizing Profits Using Thrivecart' Online Course! ð Are you ready to transform your business and skyrocket your profits? Introducing our groundbreaking online course: 'Maximizing Profits Using Thrivecart' - the ultimate guide to supercharging your revenue with the power of the leading e-commerce platform! ð Why Thrivecart? Thrivecart isn't just another online shopping cart - it's a game-changer for entrepreneurs and business owners looking to take their profits to new heights. With its user-friendly interface and robust features, Thrivecart empowers you to streamline your sales process, increase conversions, and maximize your bottom line. ð What You'll Learn: Mastering the Thrivecart Dashboard: Navigate through Thrivecart like a pro and unlock its full potential to optimize your sales process. Advanced Product Setup: Learn the insider secrets to create irresistible offers that compel your customers to take action and boost your average transaction value. Automated Sales Funnels: Discover how to set up automated sales funnels that work around the clock, turning leads into loyal customers while you focus on growing your business. Conversion-Boosting Strategies: Implement proven strategies to increase your conversion rates, reduce cart abandonment, and turn more visitors into paying customers. Integration Mastery: Seamlessly integrate Thrivecart with other tools and platforms to create a cohesive and efficient business ecosystem. Optimizing for Profits: Uncover the tactics to optimize your pricing, upsells, and cross-sells for maximum profitability without sacrificing customer satisfaction. Analytics and Data Insights: Leverage the power of data to make informed decisions, refine your strategies, and continuously improve your business performance. ð¡ Why Choose This Course? â Expert Guidance: Learn from industry experts with a proven track record of success in maximizing profits using Thrivecart. â Actionable Insights: Receive step-by-step guidance and actionable tips that you can implement immediately for tangible results. â Community Support: Join a thriving community of like-minded entrepreneurs, share experiences, and get support on your journey to success. â Lifetime Access: Gain lifetime access to the course material, ensuring you stay ahead of the curve with future updates and advancements. ð° Don't Miss Out on This Limited-Time Opportunity! Ready to revolutionize your business and start maximizing your profits with Thrivecart? Enroll now and take the first step toward a more profitable and sustainable future! Act fast - success favors the bold. Course Curriculum
Set sail on a journey through the vibrant world of Travel & Tourism with our Level 4 Diploma course. Immerse yourself in the allure of exotic destinations, cultural wonders, and unforgettable experiences. Are you ready to embark on a thrilling adventure through the dynamic world of Travel & Tourism? Say goodbye to the ordinary and step into a realm where every destination is a story waiting to unfold. Our Level 4 Diploma in Travel & Tourism course is your passport to a career filled with excitement, exploration, and endless possibilities. Let's ignite your passion for Travel & Tourism and unleash your potential in the vibrant industry of Travel & Tourism! In this Level 4 Diploma in Travel & Tourism course, you'll traverse through a kaleidoscope of modules designed to enrich your understanding of the travel landscape. From unraveling the mysteries of tourism products and services to mastering the art of marketing in Travel & Tourism, each module is a treasure trove of knowledge waiting to be discovered. Prepare to hone your communication skills, delight customers with exceptional service, and navigate through crises with poise and confidence. As we delve into sustainable tourism practices and explore emerging trends in a post-COVID world, you'll be equipped to shape the future of travel with innovation and resilience. Level 4 Diploma in Travel & Tourism course Learning Outcomes: Understand the diverse facets of Travel & Tourism industry. Master the intricacies of tour operating, travel retailing, and transport management. Develop effective communication skills essential for success in the industry. Ensure customer satisfaction through exceptional service and crisis management. Champion sustainable tourism practices and public awareness campaigns. Navigate through challenges like Brexit's impact and emerging travel issues with confidence. Welcome to Level 4 Diploma in Travel & Tourism! Get ready to embark on an exciting journey of learning and growth on Travel & Tourism. Level 4 Diploma in Travel & Tourism Module 01: Introduction to Travel & Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel & Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 4 Diploma in Travel & Tourism Who is this course for The Level 4 Diploma in Travel & Tourism is designed for individuals seeking to enhance their skills and knowledge in the dynamic field of Level 4 Diploma in Travel & Tourism like - Travel agents Tour operators Destination managers Event planners Hospitality professionals Requirements Level 4 Diploma in Travel & Tourism To enrol in this Level 4 Diploma in Travel & Tourism course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 4 Diploma in Travel & Tourism Career Paths: Travel Consultant: £20,000 - £35,000 per annum Tour Manager: £25,000 - £40,000 per annum Destination Marketing Manager: £30,000 - £50,000 per annum Event Coordinator: £22,000 - £35,000 per annum Hotel Manager: £25,000 - £45,000 per annum Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Step into the dynamic world of Chef & Catering Management with our comprehensive course. Learn the art of culinary excellence, master operational management, and gain a strong understanding of food safety laws. Stay ahead of industry trends and pave your way to becoming a leading culinary and catering manager.
Are you looking to enhance your employees' abilities and skills in Close Protection, Security Guard, and Security Management? If yes, then you have come to the right place. Our comprehensive course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Close Protection, Security Guard, and Security Management skills. Whether your employees are new to Close Protection, Security Guard, and Security Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Get 2 CPD Accredited Courses: Course 01: Close Protection Course 02: Security Management Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Close Protection, Security Guard, and Security Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Close Protection, Security Guard, and Security Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Close Protection, Security Guard, and Security Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Curriculum Breakdown Of Close Protection, Security Guard, and Security Management Course: Course 01: Close Protection Module 01: Introduction to Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus and Debus Module 06: Route Selection and Reconnaissance Module 07: Legislation Regarding Close Protection Course 02: Security Management Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Our Close Protection, Security Guard, and Security Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Close Protection, Security Guard, and Security Management course is ideal for new professionals looking to thrive in the Close Protection, Security Guard, and Security Management field. Requirements Enrolling in this course only requires a basic understanding of the English language and an internet connection. Career path Completing the course will enhance your employees' knowledge and confidence. Close Protection Officer: £30,000 to £60,000 per year Security Consultant: £25,000 to £50,000 per year Security Manager: £35,000 to £65,000 per year Security Operations Manager: £40,000 to £70,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate