53 Courses

Description Would You Like To Become More Assertive, Confident & Have Better Communication Skills? WHAT YOU WILL LEARN IN THIS COURSE Learn Highly Effective Techniques To Deal With Any Conflict In Your Personal & Professional Life  Communicate With Assertiveness & Confidence Reduce negative emotions & Discomfort When Communicating With People  Speak Up, Share Your Ideas & Opinions In A Persuasive, Calm & Positive Way How To React & Defend Yourself When You Are Criticized  How To Receive Negative Feedback  Learn to Say NO When You Are Asked Unreasonable Requests Without Looking Selfish Provide Feedback To Others While Looking Good & Friendly Express What You Want & Your Rights With Integrity, Honesty & Respect For Others How To Deal With Confrontation, Challenging Situations & Difficult People What you'll learn Deal With Conflicts Communicate With Confidence And Charisma Have An Assertive Body Language Speak Up, Share Your Ideas & Opinion Express What You Want And Your Rights Provide Helpful Feedback To Others Receive Negative Feedback React & Defend Yourself When Criticized Learn To Say No Reduce Negative Emotions Reduce Discomfort When Talking To People Requirements  A willingness to apply the assertiveness and communication skills techniques Who is the target audience? People who would like to develop better communication skills People who would like to learn how to deal with conflicts People who would like to communicate with confidence and charisma People who would like to become more assertive Double Your Assertiveness, Confidence & Communication Skills What You Will Learn FREE 00:03:00 What Is Assertiveness Part 1 00:04:00 What Is Assertiveness Part 2 00:05:00 Your Rights And Beliefs 00:07:00 Assertive Body Language 00:07:00 Assertiveness Feedback Cards 00:03:00 Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W 00:16:00 Provide Helpful Feedback To Others 00:07:00 Receive Negative Feedback, React & Defend Yourself When Criticized 00:10:00 Learn To Say No 00:06:00 Deal With Conflicts, Deal With Confrontation, Challenging Situations 00:11:00 Reduce Negative Emotions & Discomfort When Talking To People 00:09:00

We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face. But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated! This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment. If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it?  LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice. NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location. WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online. Suitability - Who should attend? Who Should Attend and Why? Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can attain Clean Communication? There’s your answer. Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story. Workshop Content Using the 'Moccasin Approach'® to clean our personal and organisational communication LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above? Accountability and Responsibility raises its head in Communication. It has to. Bias, unconscious bias and its impacts on our communication. The conundrum of communicating with others and their styles (The TRAP). How would my perfect Manager/Leader communicate with me? Nonverbal communication (body language), rapport, Clean Communication. Negative communication can go viral (Self-Fulfilling Prophecy). Reflections, findings and goals (individual and team). Meeting our workshop objectives by listing five areas for development. Workshop delivery and venue This workshop is usually one day in duration, and it focuses solely on how we communicate with each other. It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation. When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face. Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.

Leadership and Management development, Leadership training, management training, Leadership development

Fraud Prevention: A Guide for Small and Medium Sized Enterprises   Course Description   Copyright Ross Maynard 2021   Course Description Business fraud is a significant, and growing problem. Hardly a day goes by without news reports of organisations being hacked or having their data hijacked. Phishing scams and ID theft are also serious threats to businesses. According to data produced by Accenture, 43% of cyber attacks are aimed at small or medium sized organisations, but only 14% of those organisations are well protected. Around 60% of successful internet fraud cases are the result of phishing emails, and  30% of cases result from ID theft. These two approaches are increasingly being combined in business internet fraud. The aim of this course is to help managers in small or medium sized organisations understand the fraud risk that they face, and to take action to mitigate the risk. The course covers frauds risks, creating an anti-fraud culture and developing an fraud risk management strategy. The course comes with a fraud risk mini-audit and sample anti-fraud policies, and related policy documents. The best way to prevent fraud is to have clear anti-fraud policies and procedures which all staff understand, and which are rigorously enforced; coupled with an open, communicative environment, where staff feel safe and supported to question actions and raise concerns. To help your organisation put these elements in place, this course has five parts: Part 1: What is Fraud and Who Commits it? Part 2: Creating an Anti-Fraud Culture Part 3: Fraud Risk Management Part 4: Managing Bribery Risk Part 5: Appendices with sample anti-fraud policies, fraud response plans, a whistleblowing policy and anti-bribery policy.   I hope you find the course helpful.     Key Learning Points  On completion of the course, delegates will be able to: Define meaning and nature of business fraud Appreciate the variable nature of people’s honesty and how that can tip into fraud Understand the personality types of people who commit business fraud Identify the elements of an anti-fraud culture Explain the steps required to guard against internet fraud Understand the elements of a fraud risk management strategy Outline the sanctions available for those committing fraud Develop an Anti-Fraud Policy, Fraud Response Plan, Whistleblowing Policy and Anti-Bribery Policy for their organisation Begin to audit the level of fraud risk and bribery risk in their organisation     Curriculum Part 1: What is Fraud and Who Commits it? L1: What is Fraud? L2: The Variable Nature of Honesty Part 2: Creating an Anti-Fraud Culture L3: Creating an Anti-Fraud Culture L4: Internet Fraud and Cybercrime  Part 3: Fraud Risk Management L5: The Fraud Risk Management Strategy Part 1 L6: The Fraud Risk Management Strategy Part 2 L7: Sanctions for Fraud  L8: Tips to Help Prevent Fraud L9: The Fraud Risk Mini-Audit L10: Fraud Prevention Exercises Part 4: Managing Bribery Risk L11: The Bribery Act 2010 L12: The Bribery Risk Mini-Audit Part 5: Appendices Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy     Pre-Course Requirements There are no pre-course requirements     Additional Resources PDF copies of the following documents are provided with the course: Sample Anti-Fraud Policy 1 Sample Anti-Fraud Policy 2 Sample Fraud Response Plan 1 Sample Fraud Response Plan 2 Sample Whistleblowing Policy Sample Anti-Bribery Policy Sample Code of Ethics CIMA Fraud Risk Management Guide 2016 The Honesty Questionnaire The Fraud Risk Mini-Audit The Bribery Risk Mini Audit     Course Tutor Your tutor is Ross Maynard. Ross is a Fellow of the Chartered Institute of Management Accountants in the UK and has 30 years’ experience as a process improvement consultant specialising in business processes and organisation development. Ross is also a professional author of online training courses. Ross lives in Scotland with his wife, daughter and Cocker Spaniel

Duration 1 Days 6 CPD hours This course is intended for This course is intended for those who want to understand and use soft skills to communicate, problem solve, and resolve conflict. Overview Upon successful completion of this course, participants will use soft skills to more effectively interact with people and improve communication skills. In this course, participants will develop a core set of ten soft skills. Getting Started Workshop Objectives Action Plan What are Soft Skills? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits Practical Illustration Communication Ways We Communicate Improving Nonverbal Communication Listening Openness and Honesty Practical Illustration Team Work Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow Practical Illustration Problem Solving Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-Evaluation Practical Illustration Time Management The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth Practical Illustration Attitude and Work Ethic What Are You Working For? Caring for Others vs Caring for Self Building Trust Work Is Its Own Reward Practical Illustration Adaptibility/Flexibility Getting Over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You?re Worth Your Weight in Adaptability Practical Illustration Self Confidence (Owning It) Confident Traits Self-Questionnaire Sure-fire Self-Confidence Building Tactics Build Up Others Practical Illustration Ability to Learn Wow, You Mean I?m Not Perfect? Listen with an Open Mind Analyze and Learn Clear the Air and Don?t Hold Any Grudges Practical Illustration Networking Redefine Need Identifying Others? Interests Reach Out When to Back Off Practical Illustration Wrapping Up Words From the Wise

Description Rogerian Therapy Diploma An online course that offers a comprehensive understanding of one of the most influential and holistic approaches to psychotherapy. Those eager to delve into the heart of humanistic therapy will find this diploma both enlightening and transformative. The course begins with an exploration of the Foundations of Rogerian Therapy. Students will gain insight into the principles and methodologies that underpin this empathetic approach. Emphasising the importance of genuine relationships in therapy, the diploma sheds light on how therapists can create an environment that encourages growth and self-awareness in their clients. Empathy in Rogerian Therapy takes centre stage in the subsequent segment. As one of the foundational pillars of this therapeutic approach, empathy plays a vital role in understanding the client's world. Through this unit, students will learn the nuances of empathetic listening and how it can pave the way for genuine therapeutic connections. The essence of Unconditional Positive Regard is up next. This segment illustrates the transformative power of accepting the client without judgment. By offering a space where clients can express themselves without fear of criticism, therapists empower them to explore their feelings and thoughts more openly. Congruence in Rogerian Therapy then underscores the importance of authenticity in the therapeutic relationship. Here, the course stresses the therapist's need to be genuine, revealing how this honesty can cultivate trust and mutual understanding. The Process of Rogerian Therapy introduces learners to the dynamic journey from the initial client-therapist interaction to the stages of deep introspection and self-discovery. This segment offers strategies for therapists to guide their clients through this process effectively. A highlight of the course is the Rogerian Therapy in Practice segment. This unit offers real-world applications and case studies, giving students a practical understanding of how the therapy unfolds in different contexts and with diverse clients. However, like all therapeutic approaches, Rogerian Therapy has its challenges. The Challenges and Limitations of Rogerian Therapy unit presents a balanced view, educating students about potential pitfalls and how to navigate them. Research and Evidence for Rogerian Therapy gives the diploma a robust backing of empirical data. Students will be introduced to various studies that support the efficacy of Rogerian Therapy, reinforcing its importance in the world of psychotherapy. To provide a historical context, The Evolution of Rogerian Therapy discusses the origins of this therapeutic approach and how it has transformed over the years. By understanding its roots, students can appreciate the depth and breadth of this holistic therapy. Finally, the course culminates with Developing Your Rogerian Therapy Skills. This segment offers techniques, tips, and best practices for those eager to implement Rogerian Therapy in their professional journey. In conclusion, the Rogerian Therapy Diploma is a comprehensive online course designed for individuals passionate about humanistic therapy. Whether you're a budding therapist or a seasoned professional, this course provides the knowledge and tools necessary to foster genuine therapeutic relationships based on empathy, trust, and understanding. Enrol today and embark on a journey that celebrates the human spirit in all its complexity. What you will learn 1:The Foundations of Rogerian Therapy 2:Empathy in Rogerian Therapy 3:Unconditional Positive Regard 4:Congruence in Rogerian Therapy 5:The Process of Rogerian therapy 6:Rogerian therapy in Practice 7:The Challenges and Limitations of Rogerian Therapy 8:Research and Evidence for Rogerian Therapy 9:The Evolution of Rogerian Therapy 10:Developing Your Rogerian Therapy Skills Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Tasseography Diploma A comprehensive online course designed for individuals eager to master the ancient art of tea leaf reading. This course offers a deep exploration into the captivating world of Tasseography, guiding learners through its history, techniques, and contemporary applications. The Art of Tasseography is where our journey begins, transporting learners back to the origins of this time-honoured practice. This module uncovers the nuances and subtleties of the art, setting a strong foundation for subsequent sessions. A crucial component of any Tasseography session is preparation. In the Preparing for a Tasseography Session module, learners will uncover the secrets to choosing the perfect tea and setting the ideal ambiance. Proper preparation doesn't just enhance the reading - it can make all the difference in its accuracy and depth. But what do those leaves at the bottom of the cup signify? The Interpreting Tea Leaf Symbols module demystifies this. Delving into symbolism and imagery, this segment empowers students to discern and decode the myriad messages the leaves might hold. The course doesn't stop at the basics. Advanced Tasseography Techniques equips students with deeper insights and methods, allowing for even more profound readings. Mastery at this level ensures a richer, more nuanced understanding of the messages the tea leaves convey. In Tasseography in Modern Times, students explore how this ancient art form has evolved and found its place in our digital age. While the techniques might be centuries old, their applications in today's world are more relevant than ever. Every Tasseographist must operate with integrity. The Tasseography Ethics and Responsibilities module addresses the do's and don'ts, ensuring every reading is done with respect, honesty, and sensitivity. Of course, Tasseography isn't just about interpreting symbols. The module on Developing Your Intuition and Psychic Abilities recognises the inherent psychic potential in all of us and offers tools to hone and heighten these abilities, enhancing each Tasseography session. Personal growth is a continuous journey, and Tasseography can be a powerful tool in this quest. In Tasseography for Personal Development, learners discover how tea leaf reading can offer insights into one's own life, fostering growth, understanding, and self-awareness. For those who aspire to share their newfound skills, Hosting Tasseography Events and Workshops provides a roadmap. From intimate gatherings to larger events, this module gives the tools and tips to host memorable and impactful sessions. Finally, what does the future hold for this ancient art? The Future of Tasseography delves into the trends, innovations, and trajectories this practice might take in the years to come. So, whether you're a curious novice or a seasoned enthusiast looking to deepen your expertise, the Tasseography Diploma offers a holistic, insightful journey into the heart of tea leaf reading. Enrol today and embark on a transformative journey through the world of Tasseography. What you will learn 1:The Art of Tasseography 2:Preparing for a Tasseography Session 3:Interpreting Tea Leaf Symbols 4:Advanced Tasseography Techniques 5:Tasseography in Modern Times 6:Tasseography Ethics and Responsibilities 7:Developing Your Intuition and Psychic Abilities 8:Tasseography for Personal Development 9:Hosting Tasseography Events and Workshops 10:The Future of Tasseography Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Plagiarism checkers are essential tools that help ensure originality in your work by detecting unoriginal content. It covers how these tools work, their key features, and the differences between free and paid versions.

Description Fact Checking and Verification Diploma Boost your accuracy and trustworthiness with the Fact Checking and Verification Diploma, a comprehensive online course designed to equip you with the skills, knowledge, and techniques to debunk misinformation and authenticate facts with precision. This online course covers a broad spectrum of topics, from the essentials of fact-checking to advanced verification techniques, making it a valuable resource for anyone looking to elevate their skillset in this increasingly important field. Journalists, writers, content creators, educators, or anyone with an interest in the world of information can benefit from this diploma. In the era of digital information, the importance of fact-checking and verification cannot be overstated. The Fact Checking and Verification Diploma presents the significance of these skills, highlighting why it is an imperative task for anyone involved in the production or dissemination of content. As you progress through this course, you'll gain an understanding of how to perform fact-checking effectively and responsibly. The initial modules lay the foundation, explaining the basics of fact-checking and the key role it plays in ensuring the accuracy of information. From here, the course progresses to a more intensive study of verification techniques, providing a solid grounding in this crucial aspect of the fact-checking process. As the digital space has become a hotbed of information, the course extends its focus to digital fact-checking, an essential skill in today's connected world. Learners will explore the unique challenges of verifying information in digital spaces, as well as solutions to overcome these challenges. The course also covers techniques for analysing sources for verification, a critical component in the fact-checking process. It imparts practical skills on how to distinguish reliable from unreliable sources, and how to authenticate data from various sources. To add a practical dimension to your learning, the course includes case studies in fact-checking, giving you the opportunity to apply your newfound skills in real-world scenarios. The Fact Checking and Verification Diploma offers insights into the psychology behind misinformation, helping learners understand why and how false information spreads. This understanding will equip you with the tools to combat misinformation effectively. An additional focus on the role of fact-checking in journalism makes this course highly beneficial for those in the field of journalism. It explores how journalists can uphold the standards of accuracy and honesty by incorporating stringent fact-checking processes in their work. The course concludes with advanced verification techniques, taking you beyond the basics and into the world of expert fact-checking. Here, you'll master techniques used by the pros to verify even the most challenging pieces of information. Looking towards the horizon, the course also touches on the future of fact-checking. As technology advances and information evolves, it's essential to stay ahead of the curve. This final section will guide you on the potential directions of fact-checking and verification in the future, helping you stay relevant in your field. The Fact Checking and Verification Diploma is your ticket to becoming a trusted authority in the world of information. By mastering the art and science of fact-checking and verification, you'll enhance your credibility, make a tangible difference in the battle against misinformation, and open up exciting new opportunities in your career. Embark on this journey today and equip yourself with the skills for tomorrow. What you will learn 1:The Imperative of Fact-Checking 2:Fact-Checking: The Basics 3:Deeper Dive into Verification 4:Digital Fact-Checking 5:Analyzing Sources for Verification 6:Case Studies in Fact-Checking 7:The Psychology Behind Misinformation 8:Fact-Checking in Journalism 9:Advanced Verification Techniques 10:The Future of Fact-Checking Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Overview This comprehensive course on Sales Negotiation Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Sales Negotiation Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Sales Negotiation Training. It is available to all students, of all academic backgrounds. Requirements Our Sales Negotiation Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 53 lectures • 02:11:00 total length •The Mind Of A Consultant: 00:03:00 •Mastering Sales Is Mastering Life Skills: 00:03:00 •The Continuous Journey: 00:02:00 •Universal Laws Of Success: 00:01:00 •The Three Pillars Of Success: 00:01:00 •Personal Honesty: 00:01:00 •Diligence: 00:02:00 •Deferred Gratification: 00:04:00 •Suppression Of Principle: 00:03:00 •Emotional Intelligence: 00:02:00 •Core Principles Of Emotional Intelligence: 00:04:00 •The Problem Is Internal: 00:02:00 •The Two Motivational Forces: 00:05:00 •Product Confidence: 00:03:00 •The Negotiation Station: 00:02:00 •Core Principles Of Negotiation: 00:01:00 •Focusing On Them: 00:02:00 •Everyone Has To Win: 00:04:00 •Matching Values: 00:03:00 •The Path Of Least Resistance: 00:02:00 •Shifting The Weight: 00:06:00 •The Persuasion Secret: 00:01:00 •How To Persuade Someone: 00:01:00 •The Electric Car: 00:02:00 •The Fashionable Trainers: 00:02:00 •Competency Levels: 00:03:00 •Assessing Competency Levels: 00:04:00 •Features Benefits And Values: 00:02:00 •The Christmas Tree Negotiation: 00:04:00 •B2B Value Propositions: 00:03:00 •Deepening The Value: 00:02:00 •Over Decorating The Tree: 00:03:00 •The Big 12: 00:01:00 •Authority: 00:04:00 •Social Proof: 00:03:00 •Group Identity: 00:02:00 •Deflecting Fault: 00:02:00 •Ask For Advice: 00:02:00 •Compliment Their Negotiations: 00:02:00 •Reciprocity: 00:02:00 •Scarcity: 00:02:00 •Off Set Values: 00:02:00 •Stepped Commitments: 00:02:00 •Fear And Hope: 00:02:00 •Ranked Priorities: 00:07:00 •Negotiating A Price: 00:01:00 •The Market Price: 00:02:00 •The Anchor Price: 00:02:00 •The Walk Away Price: 00:02:00 •The First Offer: 00:03:00 •The Counter Offer: 00:04:00 •Activities To Complete Negotiation Skills: 00:01:00 •Order Your Certificate: 00:00:00