4187 Courses

An online self-paced introduction to 'space syntax' and a networked understanding of urban space

Overview Document control policies bring order to the business processes. Therefore, businesses that manage a high volume of data and records establish document control procedures to ensure data is up-to-date and compliant.  This Document Control Training will give you a solid introduction to document control processes and practices and discuss how to implement them in your organisation. Training with us, you'll identify the stages of the document lifecycle and enrich your knowledge of document control strategies and instruments. Also, you'll determine the role of document control in quality assurance. The course will also address the different document control requirements for a project and give you clear ideas on electronic document management systems and soft copy documentation. Course Preview Learning Outcomes Realise the importance of document control Discover the procedures involved in document control Learn about the principles of document control and its main elements Determine the relationship between document control and quality assurance Understand the consequences of uncontrolled documents Find expert tips on project document control Learn about electronic document management systems and soft copy documentation. Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn From the Course? Document Control Quality Assurance Electronic Document Management Who Should Take this Document Control Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Document Control Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Document Control Training Certification After completing and passing the Document Control Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ The Document Control Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Document Controller - Average salary £26,000 per annum Quality Assurance Coordinator - Average salary £27,000 per annum Compliance Officer - Average salary £32,000 per annum Document Control Manager - Average salary £40,000 per annum Module 01: Introduction to Document Control Introduction to Document Control 00:12:00 Module 02: Principles of Document Control and Elements of Document Control Environment Module 02: Principles of Document Control and Elements of Document Control Environment 00:12:00 Module 03: Document Control Lifecycle Document Control Lifecycle 00:11:00 Module 04: Document Control Strategies and Instruments Document Control Strategy and Instruments 00:18:00 Module 05: Document Management Document Management 00:22:00 Module 06: Quality Assurance and Controlling Quality of Documents Quality Assurance and Controlling Quality of Documents 00:11:00 Module 07: Project Document Control Project Document Control 00:12:00 Module 08: Electronic Document Management Systems and Soft Copy Documentation Electronic Document Management System and Soft Copy Documentation 00:18:00 Assignment Assignment - Document Control 00:00:00 Order Your Certificates and Transcript Order Your Certificates and Transcripts 00:00:00

Getting Started The CMI Level 5 Certificate in Project Management is designed for practising or aspiring managers and leaders who are generally accountable to senior managers or business owners. This course is aimed at managers and leaders managing projects effectively; however, it is open to learners who want to develop their general management skills. This prestigious CMI qualification has been developed after extensive research to ensure this project management qualification reflects the tasks and activities of managers in the project management role in the workplace. Key Benefits For Learners Build knowledge and skills required to manage projects and overcome key professional problems and challenges For Organisations Developing the tools and techniques to evaluate the methods for planning tasks and know how to implement and manage projects Learners will be able to plan and manage a genuine project in the workplace relevant to a business need or challenge Key Highlights Are you an aspiring Manager or Leader looking for career development? Then, the CMI Level 5 Certificate in Project Management qualification offered by the School of Business and Technology London is the right solution for you. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience Career Pathways The CMI Level 5 Certificate in Project Management can open many career pathways, including but not limited to: Project Manager with an estimated salary of £41,577 per annum Operations Manager with an estimated salary of £51,677 per annum Divisional Manager with an estimated salary of £59,878 per annum Regional Manager with an estimated salary of £63,751 per annum Specialist Manager with an estimated salary of £59,533 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study. Assessment For each module you study, you will complete a written assignment of 4000 to 5000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements The CMI Level 5 Certificate in Project Management is designed for practising or aspiring managers and leaders who are generally accountable to senior managers or business owners.  To be eligible for this course, you must: Be 19 years of age and over Have some work experience as a team leader, first-line or middle-level manager, project manager or a similar role Possess the ability to complete the Level 5 Qualification Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression After successfully finishing their qualification, learners can advance to more advanced learning options within CMI's range of qualifications. This includes using the completed units as a stepping stone to the CMI Level 5 Diploma in Management and Leadership. Additionally, learners may desire to continue enhancing their personal and professional development by exploring other CMI qualifications. Why gain a CMI Qualification? The CMI Level 5 Certificate in Project Management course will help you develop and focus on the knowledge and skills required to manage projects and overcome key professional problems and challenges. You will learn the tools and techniques to evaluate the methods for planning tasks and know how to implement and manage projects. Upon completing this qualification, you can progress to further learning within CMI's suite of qualifications, including using these units to progress to the CMI Level 5 Diploma in Management and Leadership. Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 5 Certificate in Project Management course, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Managing Projects to Achieve Results Reference No : Unit 513 Credit : 6 || TQT : 60 LEARNING OUTCOME 1. Understand the role of projects in delivering organisational strategy. 2. Understand processes for initiating, planning and managing projects. UNIT2- Conducting a Management Project Reference No : Unit 524 Credit : 10 || TQT : 100 LEARNING OUTCOME 1. Know how to plan a management project. 2. Be able to conduct a management project. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Do you want to transform your sketches and paintings into stunning works? Do you want to unlock your inner artist and master the techniques of drawing and painting? If the answers are yes, then enrol on our course now. Whether you're a beginner or a seasoned pro, our drawing and painting course will help you take your skills to the next level. In this intensive course, you will learn to master the straightforward one-stroke method and produce stunning paintings with basic brushstrokes. Likewise, it will show you how to use the one-stroke painting method to produce eye-catching artwork. Next, you will know about the overview of the tools required to use this strategy. Gradually, you will look at how to paint leaves and apply fundamental strokes like the teardrop, petal, and daisy strokes. Furthermore, understand how to choose colours and study the fundamentals of brush maintenance, brush loading, and painting methods for stems and leaves. Lastly, you will discover how to build more colourful paintings starting with a composition of pedal strokes, pine leaves, and cherries. Learning outcome: After this course, you will be able to: Acquire the physical and visual abilities necessary for drawing. Assess scale, proportion, and spatial relationships. Use linear and tonal approaches to apply Light and shadow to our drawing. Learn to use tools that are conventional for drawing. Determine and use the characteristics and ideas of colour. Improve your ability to think critically and solve problems with colour. Why Prefer Us? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. This skills development course is accredited by CPD. The learner will receive a certificate after completion of the course. To complete the full course, it will take 1 day and 10 hours. The course modules are as follows: ****Course Curriculum**** ***Art, Drawing and Painting*** Introduction Perspective Shading Measuring Still Life Drawing Drawing a Portrait Drawing a Tree Assessment Process Once you have completed all the modules in the Art, Drawing and Painting course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Art, Drawing and Painting course to achieve the CPD QS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 25 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is designed with care for: Art students. Artists. Sketch artist. Anyone who wants to learn about arts and drawing. Requirements You will not need any prior background or expertise to enrol in this course. Career path The learner will have a wide variety of career opportunities after completion of this course. Here are a few career opportunities that will be open for you: Art editor Salary: £20,000 to £40,000 Community arts worker Salary: £19,000 to £29,000 Art valuer Salary: £20,000 to £40,000 Certificates CPD QS Accredited Certificate Digital certificate - £10 CPD QS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Health & Social Care Training - Reablement course might help you get there! Expand your expertise with high-quality training - study the Health & Social Care Training - Reablement course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Health & Social Care Training - Reablement online training course. The Health & Social Care Training - Reablement course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Health & Social Care Training - Reablement course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Health & Social Care Training - Reablement training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Learning Outcomes of Health & Social Care Training - Reablement In-depth understanding of reablement Learn excellent communication skills Improve your independency skills Learn how to prepare your meals Learn how to face problems and solve them Learn how to mix skill and supporting service Learn how to make an appropriate strategy Learn how to sum up your outcomes Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! Skills You Will Gain Psychological understanding Self-confidence Problem-solving Assessment Leadership Motivating Planning *** Course Curriculum *** Here is the curriculum breakdown of the Health & Social Care Training - Reablement course: Module 1: Introduction to Reablement Module 2: Policy Context Module 3: Guidance for Families and Carers Module 4: Understanding Intermediate Care & Reablement Module 5: Guideline for Intermediate Care & Reablement Module 6: Required Culture Change Module 7: The Importance of Goal-Setting in Reablement Module 8: Skills Mix and Supporting Services Module 9: Outcome Measurement - Features of a Successful Reablement Module 10: Supporting People Living with Dementia Module 11: Successfully Ending a Period of Reablement Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Health & Social Care Training - Reablement course. copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Elasticsearch and Elastic Stack are important tools for managing massive data. You need to know the problems it solves and how it works to design the best systems and be the most valuable engineer you can be. Explore Elasticsearch 8 and learn to manage operations on your Elastic Stack with this comprehensive course. This course covers it all, from installation to operations.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In today's interconnected world, the need for robust security measures has become paramount. According to the Office for National Statistics, cybercrime offenses in the UK have soared by a staggering 107% in just four years, highlighting the pressing need for robust security measures and knowledgeable experts. Moreover, the increasing complexity of security risks demands a highly skilled and knowledgeable workforce. Are you ready to take on the challenge of safeguarding assets, information, and people? This comprehensive Security Management diploma program will provide you with a solid foundation in all aspects of security management. You'll gain a thorough understanding of security principles, risk assessment, and mitigation strategies. The program delves into cyber security threats and fraud prevention techniques, along with essential skills for physical security and information protection. You'll also explore legal considerations and best practices in security operations. Our bundle contains 5 of our premium courses for one discounted price: Course 01: Introduction to Security Management Course 02: Cyber Security and Fraud Prevention Course 03: Security Guard Course Course 04: Security Risk Analysis and Risk Reduction Course 05: Physical and Information Security Protection Invest in your future and gain the knowledge and qualifications employers are seeking. Take control of your career today and enroll in this diploma program! Learning Outcomes of Security Management Examine the principles and practices of effective security management. Develop strategies to mitigate cyber security risks and prevent fraud. Conduct comprehensive security risk analysis and implement risk reduction measures. Apply best practices for physical and information security protection. Evaluate security guard roles and responsibilities in various settings. Integrate security measures into overall organizational risk management strategies. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Security Management Get a free student ID card with Security Management Training program (£10 postal charge will be applicable for international delivery) The Security Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Security Management course materials The Security Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Introduction to Security Management Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Course 02: Cyber Security and Fraud Prevention Introduction Cyber Security Everything You Need to Know Types of Cyber Attacks What is Hacking and How to Prevent It Types of Hackers Types of Malwares and How to Recognize Them How to Detect and Protect Your Business From Malware Attacks How to Identify, Prevent and Recover from Crypto Jacking What is Phishing and Tips to Protect from Phishing Attacks How to Guard Yourself from Visiting Unsafe Websites Reduce the Risk of Cyber Attacks - Top Cyber Security Practices to Prevent a breach Latest Cyber Security Tools You Should Know Skill Needed for Cyber Security Expert Tips to Create an Ideal Budget in Covid Era How Should Companies Adapt their new Security Strategy post Pandemic? Course 03: Security Guard Course Module 01: Definition And Importance Of Security Module 02: Career Prospect Of Security Guard In The UK Module 03: Security Risk Analysis And Risk Reduction Module 04: Physical And Information Security Protection Module 05: Response To Immediate Crisis Module 06: The Use Of Technology For Managing Security Module 07: General Patrol Tactics And Techniques Module 08: Public Relations And Traffic Control Module 09: Violence In The Workplace Module 10: Laws And Regulations =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career changers Security professionals Business owners IT specialists Anyone seeking a security career Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Security guard Security analyst Security consultant Risk manager Security operations manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

You will learn how to be a successful investor in the stock market with the help of our stock market bundle course.

Unlock the keys to success in the dynamic world of sports administration with our comprehensive 'Sports Management Leadership' course. From strategic planning to financial analysis, delve into the nuances of organizational structures, leadership in sports, and the global impact of professional circuits. Equip yourself with the skills to navigate sports finance, conflict resolution, data analytics, event planning, and more. Thrive in the sports industry with our expert-led curriculum, blending theory with real-world applications. Join us on the path to becoming a sports management leader and elevate your career in this exciting field!

High quality specifications are of paramount importance in achieving the right technical performance and value for money. This long-established training programme has been developed to help those involved in producing specifications to create high quality documents in an organised and effective way. It provides a sound foundation for those new to the topic whilst at the same time offering new insights to those with more experience. The programme emphasises the need for a clear definition of requirements combined with the ability to communicate those requirements effectively to third parties. A structured method of preparing specifications is provided, and a range of practical techniques is presented, to enable participants to put the principles into practice. The commercial and contractual role of specifications is also addressed. The objectives of the workshop are to: Provide a clear understanding of the role and purpose of specifications Present a framework for organising and producing specifications Define the key steps involved in creating effective specifications Demonstrate methods for assisting in defining requirements Provide tools and techniques for scoping and structuring specifications Show the role of specifications in managing variations and changes to scope Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled DAY ONE 1 Introduction Review of course objectives Review of participants' needs and objectives 2 Creating effective specifications The role of specifications in communicating requirements The costs, benefits and qualities of effective specifications Understanding the differences between verbal and written communication The five key steps of 'POWER' writing: prepare-organise-write-edit-release Exercise: qualities of an effective specification 3 Step 1: Preparing to write - defining readership and purpose; the specification and the contract Designing the specifications required; applying BS 7373 Defining the purpose, readership and title of each document Effective procedures for writing, issuing and controlling specifications The roles and responsibilities of the key players Understanding contracts; the contractual role of the specification Integrating and balancing the technical and commercial requirements Writing specifications to achieve the appropriate contract risk strategy Deciding how to specify: when to use functional and technical specifications The role of specifications in managing variations and changes to scope 4 Case study 1 Teams review a typical project scenario and identify the implications for the specification Feedback and discussion 5 Step 2: Organising the specification content Defining the need and establishing user requirements Deciding what issues the specification should cover Scoping techniques: scope maps, check lists, structured brainstorming Clarifying priorities: separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, QFD, Pareto analysis 6 Case study 2 Teams apply the scoping techniques to develop the outline contents for a specification Feedback and discussion DAY TWO 7 Step 2: Organising the specification content (cont) Deciding what goes where; typical contents and layout for a specification The three main segments: introductory, key and supporting Creating and using model forms: the sections and sub-sections Detailed contents of each sub-section Tools and techniques for outlining and structuring specifications 8 Case study 3 Teams develop the detailed specification contents using a model form Feedback and discussion 9 Step 3: Writing the specification The challenges of written communication Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Problem words; will, shall, must, etc; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity Being concise and ensuring clarity Choosing and using graphics to best effect Exercises and examples 10 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 11 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 12 Course review and action planning What actions should be implemented to improve specifications? Conclusion