Level 2 Certificate in Customer Service (CPD) *** Did you know happy customers share their experience with up to 9 people, while unhappy ones could tell up to 16? *** That's why Customer Service Training is so important, especially for those in roles where they interact with customers a lot, like customer service reps. These jobs can involve facing tough problems that need quick solutions. Our amazing Customer Service Training course is designed to give participants the skills they need to handle difficult customers, offer top-notch Customer Service, and keep customers coming back. This CPD Accredited Customer Service Training course is all about improving Customer Service and interpersonal skills. After completing our Customer Service Training course, you'll be better equipped to provide great Customer Service, whether you're on the phone, online, or in person-ensuring the best experience for your customer every time. Key Features: This Level 2 Certificate in Customer Service (CPD) Course Includes: This Customer Service Course is CPD Certified Free Certificate from Reed CIQ Approved Customer Service Course Level 2 Certificate Developed by Specialist Lifetime Access Level 2 Certificate in Customer Service (CPD) Course Curriculum : Module 01: Fundamentals of Customer Service Module 02: Qualities of Effective Customer Service Module 03: Relationship Management of Customers Module 04: Effective Communication with Customers Module 05: Managing and Resolving Customer Complaints Module 06: Telephone-based Problem Solving Module 07: Enhancing Customer Service Skills Learning Outcomes: Identify key elements of effective customer service. Apply principles for delivering exceptional customer service experiences. Implement strategies for successful customer relationship management. Demonstrate effective communication skills with customer service. Navigate and resolve customer complaints with confidence. Employ problem-solving techniques for phone-based customer interactions. Certification After completing this Level 2 Certificate in Customer Service (CPD) course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Service Diploma (Level 2) | CPD Certified 39:03 1: Module 01: Fundamentals of Customer Service Preview 05:45 2: Module 02: Qualities of Effective Customer Service 03:36 3: Module 03: Relationship Management of Customers 04:23 4: Module 04: Effective Communication with Customers 05:59 5: Module 05: Managing and Resolving Customer Complaints 05:36 6: Module 06: Telephone-based Problem Solving 04:46 7: Module 07: Enhancing Customer Service Skills 06:58 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Level 2 Certificate in Customer Service (CPD) course is suitable for: Aspiring customer service professionals seeking fundamental knowledge. Individuals aiming to enhance their customer service skills. Those interested in mastering effective communication with customers. Professionals desiring to manage and resolve customer complaints. Anyone pursuing proficiency in telephone-based problem-solving in customer service. NB: This is not a regulated course. To get a regulated course, you can choose: Level 1 Certificate in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Certificate in Principles of Customer Service Level 2 Award in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Requirements This course is open to all. Career path Customer Service course opens a range of job offers in the UK, including: Customer Service Advisor - £20K to 24K/year. Front Desk Receptionist - £20K to 24K/year. Customer Support Specialist - £20K to 24K/year. Customer Service Representative - £18K to 24K/year. Retail Sales Assistant - £16K to 22K/year. Call Centre Operator - £17K to 25K/year. Hotel Receptionist - £17K to 23K/year. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Advance your career in retail with our comprehensive course. Covering everything from customer service and sales techniques to visual merchandising and management skills, this course has something for everyone. Upgrade your skills and boost your career with this in-depth training program. Our Retail course is designed for those looking to enter or advance in the field of retail. The modules included cover a range of essential skills, including customer service, consumer behaviour, communication, sales techniques, and visual merchandising. Additionally, the course covers consumer rights, in-store and exterior design, and health and safety in retail environments. With a focus on hands-on learning and practical skills development, this course provides a comprehensive introduction to the retail industry and is suitable for anyone looking to build a career in this field. Upon completion of this course, you will be able to: Familiarize yourself with the role and responsibilities of a retail associate. Identify key qualities for success in retail. Analyze the psychological factors that influence consumer behaviour. Communicate effectively with customers. Utilize trends and target customers effectively. Understand the sales process and handle transactions at checkout. Understand consumer rights and protections under the Consumer Rights Act. Implement visual merchandising principles. Implement in-store design principles. Implement exterior design principles. Understand and follow health and safety guidelines in retail environments. Develop management skills to lead your team effectively. What will make you stand out? On completion of this online course, you will gain the following: QLS Endorsed Training. CPD QS Accredited Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The Retail Training Course is a comprehensive program designed to equip individuals with the essential skills and knowledge to succeed in the fast-paced world of retail. It offers a well-rounded understanding of the retail industry, consumer behaviour, effective communication, visual merchandising, and team management. Gain a solid foundation in the fundamentals of the retail industry and develop the qualities necessary to excel as a retail professional. Understand consumer behaviour, learn effective communication strategies, and master the art of effectively identifying trends and targeting customers. Explore the legal aspects of retail, ensure compliance, and prioritise customer satisfaction. Discover the principles of visual merchandising to create engaging store designs. Emphasise the importance of health and safety practices and develop management skills to enhance overall store performance. This course provides a comprehensive and theoretical learning experience, equipping you with the skills and knowledge needed to thrive in the dynamic retail industry. Whether starting your career or seeking to enhance your existing skills, this course offers a solid foundation to excel in various retail roles. Enrol today to unlock your potential for success in the exciting world of retail. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Certificate in Retail Training at QLS Level 3'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £79 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 120 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Retail Associate 06:04 1: Introduction to Retail Associate Preview 06:04 Module 02: Qualities of a Retail Associate 10:36 2: The Qualities of a Retail Associate 10:36 Module 03: Retail Psychology 07:06 3: Retail Psychology 07:06 Module 04: Importance of Consumer Behaviour 05:48 4: Importance of Consumer Behaviour 05:48 Module 05: The Importance of Communicating with Customers 09:03 5: The Importance of Communicating with Customers 09:03 Module 06: Taking Trends and Targeting Customers Effectively 05:38 6: Taking Trends and Targeting Customers Effectively 05:38 Module 07: The Sales Process and Dealing with Customers at the Checkout 04:56 7: The Sales Process and Dealing with Customers at the Checkout 04:56 Module 08: Consumer Rights Act 08:42 8: Consumer Rights Act 08:42 Module 09: Introduction to Visual Merchandising 07:38 9: Introduction to Visual Merchandising 07:38 Module 10: In-Store Design 09:04 10: In-store Design 09:04 Module 11: Exterior Design 09:31 11: Exterior Design 09:31 Module 12: Health & Safety for Retail Stores 09:59 12: Health and Safety for Retail Stores 09:59 Module 13: Management Skills for Leading Your Team 08:40 13: Management Skills for Leading Your Team 08:40 Assignment - Retail Training 03:00 14: Assignment On Retail Training 03:00 PDF Order Your CPD Quality Standard Certificate (Optional) 01:00 15: CPD Quality Standard Certificate (Optional) 01:00 PDF Order Your QLS Endorsed Certificate (Optional) 01:00 16: QLS Endorsed Certificate (Optional) 01:00 PDF Who is this course for? This Retail Training Course is Ideal for: Aspiring retail professionals Current retail associates seeking skill enhancement Retail managers and supervisors Small business owners in this sector Customer service professionals transitioning into retail Individuals interested in consumer behaviour and effective communication Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path The aim of this exclusive Retail course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas: Retail Assistant (£16,000 - £20,000 per year) Retail Manager (£20,000 - £30,000 per year) Merchandiser (£16,000 to £36,000 per year) Assistant Buyer (£20,000 - £30,000 per year) Sales Assistant (£16,000 - £20,000 per year) Certificates CPD Quality Standard Certificate Digital certificate - £4.99 Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99
Transcription course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Transcription. Our course starts with the basics of Transcription and gradually progresses towards advanced topics. Therefore, each lesson of this Transcription is intuitive and easy to understand. Learning Outcomes: Learn about understanding transcription Accuracy and verification of transcription Ideas regarding common homophones Learn how to format a transcription Recognise speaker identification Along with the Transcription course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee When enrolling in this course,6 modules are loaded to the brim, condensed from years of experience and practice into just 1 hours of high-quality instruction; you will have access to an extensive and in-depth body of knowledge. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction 09:02 1: Introduction 09:02 Module 02: Formatting The Basics 09:06 2: Formatting The Basics 09:06 Module 03: Data Protection 09:26 3: Data Protection 09:26 Module 04: Medical Transcription: The What, How, Who, and Why 11:53 4: The What, How, Who and Why of Medical Transcription 11:53 Module 05: Medical Language Boot Camp 07:29 5: Medical Language Boot Camp 07:29 Module 06: Understanding Medical Reports 15:14 6: Understanding Medical Reports 15:14 Module 07: Record Keeping and Filing System 17:30 7: Record Keeping and Filing System 17:30 FREE Course Module: Time Management 25:08 8: FREE Course Module: Time Management 25:08 Order Your CPD Quality Standard Certificate (Optional) 01:00 9: CPD Certificate (Optional) 01:00 Who is this course for? Anyone from any background can enrol in this Transcription course. Requirements To enrol in this Transcription course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Transcription. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99
Climate change is a global phenomenon of climate transformation characterised by changes in the planet's normal climate (temperature, precipitation, and wind) that are primarily caused by human activities. The unbalanced weather on Earth threatens the sustainability of the planet's ecosystems, as well as humanity's future and the global economy's stability. Children and young people are bearing the brunt as humanitarian action falls short of addressing the climate crisis. They make up half of the world's population but are the least responsible for greenhouse gas emissions, deforestation, and other environmentally hazardous practices. The Earth's climate is changing faster than at any time in modern civilization's history. Everyone can make a difference and contribute to a more sustainable future for the coming generations. This exclusive level 2 Certificate in Understanding Climate Change and Environmental Awareness course will teach you everything you need to know about climate change principles so you can drive positive change and become a "greener" employee or homeowner. The purpose of this Level 2 Certificate in Understanding Climate Change and Environmental Awareness course is to focus on the study of environmental awareness and carbon footprint reduction in a variety of workplaces and individual lifestyles. This course provides breadth and depth of analysis by incorporating a fundamental core of knowledge that is relevant and applicable across a wide range of industries. This qualification explores the nature of climate change as well as the role that individuals, businesses, and other organisations can play in reducing carbon emissions. This level 2 Certificate in Understanding Climate Change and Environmental Awareness course prepares individuals to be positive change agents in the workplace and at home. Learning Outcomes After completing this Level 2 Certificate in Understanding Climate Change and Environmental Awareness course, learner will be able to: Gain a thorough understanding of the environment, the benefits and the challenges. Understand in-depth knowledge about global warming and climate change. Understand sustainability and sustainable development Gain a solid understanding of the role of industry in protecting the environment Understand resource efficiency and waste management Why Choose level 2 Certificate in Understanding Climate Change and Environmental Awareness Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diet and Nutrition - Level 1 developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 2 Certificate in Understanding Climate Change and Environmental Awareness. ***Others Benefits of this Course Online Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the level 2 Certificate in Understanding Climate Change and Environmental Awareness course] Course Curriculum Of level 2 Certificate in Understanding Climate Change and Environmental Awareness Module 01: Understand climate change, sustainability and environmental protection Module 02: Understand industry and the environment Module 03: Understand resource efficiency and waste management >>--------------------<< Assessment Method After completing each module of the Level 2 Certificate in Understanding Climate Change and Environmental Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Certificate in Understanding Climate Change and Environmental Awareness course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course is ideal for anyone who wants to work in a role that can drive positive change and assist their organisation in becoming more environmentally friendly by understanding climate change. Requirements There are no specific requirements for this Level 2 Certificate in Understanding Climate Change and Environmental Awareness course because it does not require any advanced knowledge or skills. Career path After completing this This Level 2 Certificate in Understanding Climate Change and Environmental Awareness course, you may able to pursue a variety of promising career opportunities.
Embarking on the 'Certificate in Employment Law Training at QLS Level 3' journey offers a comprehensive exploration into the multifaceted world of employment law. This course, tailored for those aspiring to gain in-depth insights, commences with the foundational elements of employment law, ensuring a robust understanding from the ground up. As participants progress through the curriculum, they encounter modules that delve into the intricacies of legal recruitment processes and employment contracts, equipping them with the knowledge to navigate these vital areas competently. The course also addresses critical aspects such as employee handbooks, disciplinary procedures, and vital statutory rights including minimum wage, parental rights, and pension schemes. Further enriching this educational voyage, the course encompasses key topics like discrimination in the workplace, health and safety regulations, and the complexities surrounding dismissal, grievances, and employment tribunals. The final modules focus on the increasingly relevant areas of workplace monitoring and data protection, highlighting the importance of staying abreast of current legal standards and practices. This thorough and diverse curriculum is designed not just to inform but to empower learners, preparing them to apply their newfound expertise in real-world scenarios. Learning Outcomes Grasp the fundamental principles of employment law, including legal recruitment and contract formation. Understand the formulation and significance of employee handbooks and disciplinary procedures. Gain knowledge on statutory rights like minimum wage, sick pay, and pension schemes. Develop insights into preventing workplace discrimination and ensuring health and safety. Acquire skills in managing dismissals, addressing grievances, and understanding employment tribunals. Why choose this Certificate in Employment Law Training at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Certificate in Employment Law Training at QLS Level 3 course for? Individuals aspiring to specialize in employment law. HR professionals seeking to enhance their legal knowledge. Managers responsible for overseeing legal compliance in workplaces. Legal practitioners aiming to expand their expertise in employment law. Entrepreneurs needing to understand legal obligations towards employees . Career path HR Manager: £35,000 - £50,000 Legal Advisor (Employment Law): £30,000 - £45,000 Compliance Officer: £25,000 - £40,000 Employee Relations Specialist: £28,000 - £42,000 Health and Safety Manager: £32,000 - £48,000 Data Protection Officer: £30,000 - £55,000 Prerequisites This Certificate in Employment Law Training at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Basic of Employment Law Basic of Employment Law 00:24:00 Module 02: Legal Recruitment Process Legal Recruitment Process 00:43:00 Module 03: Employment Contracts Employment Contracts 00:25:00 Module 04: Employee Handbook Employee Handbook 00:23:00 Module 05: Disciplinary Procedure Disciplinary Procedure 00:15:00 Module 06: National Minimum Wage & National Living Wage National Minimum Wage & National Living Wage 00:37:00 Module 07: Parental Right, Sick Pay & Pension Scheme Parental Right, Sick Pay & Pension Scheme 00:43:00 Module 08: Discrimination in the Workplace Discrimination in the Workplace 00:39:00 Module 09: Health & Safety at Work Health & Safety at Work 00:19:00 Module 10: Dismissal, Grievances and Employment Tribunals Dismissal, Grievances and Employment Tribunals 00:36:00 Module 11: Workplace Monitoring & Data Protection Workplace Monitoring & Data Protection 00:15:00 Mock Exam Mock Exam - Certificate in Employment Law Training at QLS Level 3 00:20:00 Final Exam Final Exam - Certificate in Employment Law Training at QLS Level 3 00:20:00 Assignment Assignment - Certificate in Employment Law Training at QLS Level 3 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
The Diploma in Infection Prevention provides comprehensive training on infection control measures, policies, and various modes of infection transmission. Participants will gain essential knowledge about preventing infections through immunization, food, water, animals, insects, person-to-person contact, sexual contact, and blood and body fluids. Learning Outcomes: Understand the infection prevention and control policies in the UK and their importance in healthcare settings. Learn the principles and strategies for preventing and controlling infections effectively. Gain knowledge about immunization and its role in protecting against infectious diseases. Identify infections transmitted through food, water, animals, and insects, and understand preventive measures. Recognize less common infections found in the UK and the approaches to control them. Understand infections spread through person-to-person and sexual contact and methods of prevention. Learn about infections transmitted through blood and body fluids and the importance of proper precautions. Why buy this Diploma in Infection Prevention? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Infection Prevention you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in Infection Prevention does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Diploma in Infection Prevention was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Infection Prevention is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Diploma in Infection Prevention Infection Prevention and Control Policy in the UK 00:30:00 Principles of Prevention and Control of Infection 01:30:00 Immunization 00:45:00 Infections Spread by Food and Water 02:00:00 Infections Spread by Animals and Insects, and Less Common Infections Found in the UK 01:30:00 Infections & Diseases Spread by Person-to-Person Contact 01:20:00 Infections Spread by Sexual Contact 01:40:00 Infections Spread by Blood and Body Fluids 01:20:00
Overview The Certification in Criminal Intelligence Analysis and Criminology Level 3 course provides comprehensive training in criminal intelligence analysis, criminology, criminal psychology, research methods in crime analysis, decision making, intelligence-led policing, counterterrorism, technology in criminal intelligence analysis, and the criminal justice system in England and Wales. Participants will gain knowledge and skills in the field of criminal intelligence analysis and criminology. Learning Outcomes: Develop a solid understanding of criminal intelligence analysis and its application in law enforcement. Gain knowledge of criminology theories and concepts, providing a deeper understanding of criminal behavior and societal factors. Explore the field of criminal psychology to understand the motivations and psychological aspects of criminal activity. Learn research methods specific to crime analysis, including data collection and analysis techniques. Understand the decision-making process in criminal intelligence analysis and its implications for law enforcement strategies. Gain insights into intelligence-led policing approaches and their impact on crime prevention and investigation. Explore the intersection of counterterrorism efforts and criminal intelligence analysis. Learn about the role of technology in criminal intelligence analysis and its practical applications in data gathering and analysis. Gain an understanding of the criminal justice system in England and Wales and its relevance to intelligence analysis and criminology. Why buy this Certification in Criminal Intelligence Analysis and Criminology Level 3? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Certification in Criminal Intelligence Analysis and Criminology Level 3 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Certification in Criminal Intelligence Analysis and Criminology Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Certification in Criminal Intelligence Analysis and Criminology Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Certification in Criminal Intelligence Analysis and Criminology Level 3 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Criminal Intelligence and Criminology Module 01: Introduction to Intelligence Analysis 00:18:00 Module 02: Criminal Intelligence Analysis 00:21:00 Module 03: Criminal Intelligence Analyst - Skills and Competencies 00:17:00 Module 04: Understanding Criminal Psychology 00:37:00 Module 05: Research Methods in Crime Analysis 00:28:00 Module 06: Decision Making in Criminal Intelligence Analysis 00:18:00 Module 07: Intelligence-Led Policing 00:16:00 Module 08: Counterterrorism and Criminal Intelligence Analysis 00:18:00 Module 09: Technology in Criminal Intelligence Analysis 00:19:00 Module 10: The Criminal Justice System in England and Wales 00:17:00 Mock Exam Mock Exam - Certification in Criminal Intelligence Analysis and Criminology Level 3 00:20:00 Final Exam Final Exam - Certification in Criminal Intelligence Analysis and Criminology Level 3 00:20:00
Embark on a transformative journey into the world of Facilities Management with our comprehensive course designed to shape adept professionals in this dynamic field. 'Certificate in Facilities Management at QLS Level 3' is not just a course; it's your passport to becoming a maestro in orchestrating seamless, efficient, and sustainable spaces. From unraveling the intricacies of space management to delving into the nuances of sustainable practices, this course is your key to unlocking excellence in Facilities Management. In this unique learning odyssey, each module is a stepping stone towards mastery, covering essential aspects such as Human Resource and Contract Management, Health and Safety at Work, and Business Development. Imagine this course as your compass, guiding you through the complexities of Maintenance and Repairs, Project Management, and the art of Succession Planning. Join us, and let's redefine the future of Facilities Management together. Learning Outcomes Master the fundamentals of Facilities Management. Develop expertise in Space Management for optimal efficiency. Learn the intricacies of managing workplace services. Excel in Human Resource and Contract Management. Implement sustainable practices for eco-friendly facilities. Why choose this Certificate in Facilities Management at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Certificate in Facilities Management at QLS Level 3 course for? Aspiring Facilities Managers seeking comprehensive knowledge. Professionals in related fields aiming to expand their skill set. Individuals interested in sustainable and efficient space management. Business owners looking to enhance their workplace efficiency. Anyone passionate about mastering the art of Facilities Management. Career path Facilities Manager: £30,000 - £60,000 Space Planning Specialist: £25,000 - £50,000 Health and Safety Officer: £28,000 - £55,000 Project Manager: £35,000 - £70,000 Sustainability Consultant: £40,000 - £75,000 Business Development Executive: £32,000 - £65,000 Prerequisites This Certificate in Facilities Management at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Certificate in Facilities Management at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Facility Management Introduction to Facilities Management 00:26:00 Module 02: Space Management Space Management 00:22:00 Module 03: Managing Workplace Services Managing Workplace Services 00:31:00 Module 04: Human Resource and Contract Management Human Resource and Contract Management 00:23:00 Module 05: Lease Purchase and Vendor Management Lease Purchase and Vendor Management 00:25:00 Module 06: Health and Safety at Work Health and Safety at Work 00:24:00 Module 07: Sustainable Facility Management Sustainable Facilities Management 00:16:00 Module 08: Maintenance and Repairs Maintenance and Repairs 00:19:00 Module 09: Project Management Project Management 00:28:00 Module 10: Business Development and Succession Planning Business Development and Succession Planning 00:27:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Venture into the dynamic world of youth work with our 'Youth Work Diploma' course. This comprehensive curriculum delves into the many facets of youth support, from the foundational principles to the vital nuances of social care and mental well-being. Furthermore, it elucidates the significance of safeguarding, the nuances of internet safety, the essence of effective communication, and the legal parameters in youth work. Learning Outcomes Comprehend the foundational principles and ethos of youth work. Understand the interplay between youth work and social care. Gain insights into the significance of mental health in youth support. Grasp the importance of safeguarding and internet safety measures. Learn the legal frameworks and guidelines in youth support. Why buy this Youth Work Diploma course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Youth Work Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Youth Work Diploma for? Aspiring youth support workers wanting a comprehensive introduction. Educators aiming to enhance their understanding of youth-related concerns. Parents seeking a better understanding of internet safety and mental well-being for young ones. Social workers wishing to integrate youth-centric approaches. Counsellors and therapists aiming to work with young individuals. Prerequisites This Youth Work Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Youth Work Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Youth Support Worker: £20,000 - £26,000 School Counsellor: £23,000 - £30,000 Youth Safeguarding Officer: £22,000 - £28,000 Youth Community Organiser: £19,000 - £25,000 Youth Internet Safety Advisor: £21,000 - £27,000 Youth Legal Advocate: £24,000 - £31,000 Course Curriculum Section 01: Introduction to Youth Work Module 01: Introduction to Youth Work 00:13:00 Module 02: Who are the Youth Workers? 00:11:00 Module 03: Youth Worker Role and Methods 00:20:00 Section 02: Youth Work and Responsibilities Module 04: Social Worker Guidelines 00:21:00 Module 05: Role as a Caregiver 00:23:00 Module 06: Health and Safety Responsibilities 00:50:00 Section 03: Youth Work and Social Care Module 07: Introduction to Health and Social Care 00:15:00 Module 08: Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Module 09: Social Influences 00:21:00 Section 04: Youth Work and Mental Health Module 10: Introduction to Mental Health 00:18:00 Module 11: Youth Work in Mental Health 00:25:00 Module 12: Social Attitudes to Mental Illness 00:15:00 Section 05: Youth Work and Safeguarding Module 13: Child Safeguarding 00:12:00 Module 14: Safeguarding Vulnerable Adults 00:25:00 Module 15: Understanding Abuse and Neglect 00:14:00 Section 06: Youth Work and Internet Safety Module 16: The Concept of Privacy and Appropriate Online Content 00:15:00 Module 17: Safe Use of Social Media 00:17:00 Module 18: Mobile Device Safety 00:18:00 Section 07: Youth Work and Importance of Communication Module 19: Communication and its Relevance 00:47:00 Module 20: Understanding the Importance of Communication in Care 00:17:00 Module 21: Teamwork and Casework Process 00:36:00 Section 08: Youth Work and Legalities Module 22: Legal Responsibilities 00:17:00 Module 23: Principles and Policies in Social Care Work 00:20:00 Module 24: Mental Health Legislation and Services 00:28:00 Module 25: Safeguarding Legislations 00:17:00 Module 26: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:48:00 Module 27: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00
Discover the intricacies of English grammar with the 'Diploma in English Grammar at QLS Level 5,' a course meticulously designed to elevate your understanding of the English language. This comprehensive program guides you through the core components of grammar, beginning with an insightful introduction that lays the groundwork for more advanced topics. As you progress, each module delves into specific areas such as parts of speech, sentence structures, and punctuation. The course is tailored to demystify the complexities of grammar, making it accessible and engaging. From exploring the different roles of nouns, pronouns, adjectives, and adverbs, to mastering the nuances of verb tenses and prepositions, this diploma offers a deep dive into the elements that form the backbone of effective communication in English. The curriculum is designed not just to impart theoretical knowledge but to provide practical skills in identifying and correcting common grammatical errors. Whether it's understanding sentence fragments, avoiding run-ons, or using punctuation correctly, this course ensures a well-rounded grasp of English grammar. Learning Outcomes Gain a comprehensive understanding of the core aspects of English grammar. Develop the ability to identify and use different parts of speech effectively. Master the construction and analysis of varied sentence types. Enhance proficiency in spotting and correcting grammatical errors. Acquire practical skills in applying correct punctuation in writing. Why choose this Diploma in English Grammar at QLS Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma in English Grammar at QLS Level 5 course for? Students seeking a thorough grounding in English grammar. Writers and editors aiming to refine their grammatical expertise. ESL (English as a Second Language) learners wishing to improve their English proficiency. Professionals desiring to enhance their written communication skills. Educators looking for comprehensive resources to teach English grammar. Career path English Teacher: £25,000 - £40,000 Copy Editor: £23,000 - £37,000 Content Writer: £20,000 - £35,000 Technical Writer: £24,000 - £38,000 ESL Instructor: £22,000 - £36,000 Communications Coordinator: £21,000 - £34,000 Prerequisites This Diploma in English Grammar at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Introduction Welcome 00:03:00 Good Writing Is Essential 00:04:00 Parts of Speech Parts of Speech 00:20:00 Text: Parts of Speech - The Names For the Different Groups of Words 01:30:00 The Sentence The Sentence 00:22:00 Text: The Sentence 01:40:00 Text: Direct and Indirect Objects 00:35:00 Coordination & Subordination 00:28:00 Text: Coordination and Subordination 01:00:00 The Passive Voice 00:08:00 Sentence Fragments & Run-ons Text: Sentence Fragments - Don't Leave Pieces of Your Sentence Lying Around 00:55:00 The Run-on and the Comma-splice Sentences 00:14:00 Run-on Sentences & Comma Splices 00:45:00 Verbs - Make Me Tense Verbs 00:33:00 Text: Verbs Tell Time 02:35:00 Past/Present Confusion 00:04:00 Subject Verb Agreement 00:37:00 Text: Subject-verb Agreement: they 'Go Together' 01:55:00 The Progressive 00:20:00 Nouns Nouns 00:30:00 Text: Nouns - Naming All the Things That Make Up Our World 01:25:00 Pronouns Pronouns 00:15:00 When Pronouns Go Bad (Pronoun Errors) 00:30:00 Who, Whom and Whatever Else 00:32:00 Text: Pronouns 02:10:00 Adjectives and Adverbs Adjectives: they Change Nouns 00:39:00 Adverbs: they 'add' To Verbs 00:22:00 Text: Adjectives and Adverbs 01:10:00 Prepositions Prepositions 00:27:00 Text: Prepositions 00:25:00 Punctuation Punctuation 00:34:00 The Comma Rules 00:29:00 Text: Comma and Other Punctuation 02:15:00 Assignment Assignment - Diploma in English Grammar at QLS Level 5 02:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00