The success and failure of an organization, company, or products depend on customers' satisfaction. Learn how to gratify your consumers providing the best support through our Customer Care Training course. The precise contents of the course enable you to learn a board range of skills, competencies, and knowledge that may assist to bring the utmost success for your career as well as organization growth. The course will clearly explain the responsibilities of your role. Following that, it guides you how to communicate with customers confidently, manage them, listen to their problems, and provide an ultimate solution to satisfy them. Moreover, it teaches you how to enhance your time management ability, greeting efficiency, caring activity profoundly. Overall, it teaches you all the relevant aspects of customer care so that you can kick-start your career in this role in a sound-bite. Who is this course for? Customer Care Training is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Customer Care Training is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
What you will learn from this course? Gain comprehensive knowledge about content marketing Understand the core competencies and principles of content marketing Explore the various areas of content marketing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert digital media marketer Course Highlights Course Type: Self-paced online course Duration: 11 hours 52 minute Tutor Support: Full tutor support is included Customer Support: 24/7 customer support is available Content Marketing - Live Video Promotion Online Training Course Master the skills you need to propel your career forward in content marketing. This course will equip you with the essential knowledge and skillset that will make you a confident digital media marketer and take your career to the next level. This comprehensive content marketing - live video promotion online training course is designed to help you surpass your professional goals. 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Price Justified by Quality: We ensure that you will have the best experience possible for the price you are paying for the course. Money-back Guarantee: We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions). Instalment Facility: If your course costs more than £50, you can pay in three instalments using the instalment option. Satisfaction Guarantee: Our courses are designed to meet your demands and expectations by all means. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Live Video Styles Live educational videos 1.1 00:04:00 Live interview videos 1.2 00:04:00 Live demo videos 1.3 00:04:00 Live video tours 1.4 00:04:00 Creating Live Video Content When to create live video 2.1 00:04:00 Different live video platforms 2.2 00:04:00 Preparing for your live video 2.3 00:03:00 Introductions and Conclusions in Your Live Video 2.4 00:05:00 Creating engagement during live videos 2.5 00:03:00 Promoting Your Live Video Building your live video audience 3.1 00:05:00 Sharing your live video 3.2 00:05:00 Repurposing your live video 3.3 00:04:00 Launching Video Live Tools for live video 4.1 00:04:00 Visuals for live video 4.2 00:04:00 Start creating live videos 4.3 00:01:00 Instagram Profile Setup and Orientation Tour The Instagram User Interface 1.1 00:06:00 Convert to an Instagram Professional Account 1.2 00:04:00 Optimizing Your Professional Instagram Profile 1.3 00:04:00 Optimizing uploads of photos and videos1.4 00:05:00 Modify Instagram Settings 1.5 00:04:00 Using Instagram on a Computer 1.6 00:02:00 Get Started with Marketing on Instagram Explore Models of Business Success 2.1 00:05:00 Built-in Tools for Marketing 2.2 00:04:00 Interact with the Community to Build Trust 2.3 00:05:00 Develop a Marketing strategy for Instagram Content Ideas and Strategies for Instagram 3.1 00:05:00 Create a unique style on Instagram 3.2 00:04:00 Research your competition on Instagram 3.3 00:04:00 Utilize Hashtags With a Posting Schedule 3.4 00:05:00 Implement Your Instagram Marketing Campaign Marketing with Instagram Stories 4.1 00:04:00 Marketing with Instagram Reels 4.2 00:04:00 Marketing With IGTV 4.3 00:05:00 Marketing With Live Video on Instagram 4.4 00:05:00 Using Instagram Shopping Posts 4.5 00:04:00 Content Marketing with Instagram Guides 4.6 00:04:00 Leveraging Instagram Paid ads 4.7 00:05:00 Optimize Your Marketing Strategy on Instagram Review Instagram Insights to Optimize Marketing Strategy 5.1 00:05:00 Run Polls and ask Questions on Instagram 5.2 00:05:00 Saving Instagram Stories as Story Highlights5.3 00:04:00 Embedding Instagram Photos into Websites 5.4 00:02:00 Useful Instagram Enhancement Platforms 5.5 00:05:00 Additional Resources 5.6 00:02:00 Welcome to the World of Marketing Where Short Video is King Modern Digital Marketing Strategies 1.1 00:06:00 The Role of Short-Form Video in Social Media Marketing 1.2 00:08:00 Techniques to Create Strong Short-form Video 1.3 00:08:00 Digging Deeper TikTok 1.4 00:08:00 Digging Deeper Instagram Reels 1.5 00:05:00 Effective Marketing Strategies for TikTok Videos Top Strategies for Creating Effective TikToks 2.1 00:08:00 Understanding the TikTok Algorithm 2.2 00:08:00 Using Hashtags Effectively 2.3 00:08:00 Capitalizing on Trends and Challenges 2.4 00:08:00 Leveraging Influencers 2.5 00:08:00 Creating ads 2.6 00:07:00 Using Other TikTok Tools and Techniques 2.7 00:07:00 Effective Marketing Strategies for Instagram reels Connections Between Reels and TikTok Strategies 3.1 00:07:00 Understanding the unique selling points of Instagram Reels.3.2 00:07:00 Implementing Your Social Strategy for TikTok and Reels 3.3 00:03:00 Key Elements of the Marketing Plan Understanding the Marketing Plan and Experiencing its Importance 1.1 00:05:00 Marketing Strategy Versus Marketing Plan 1.2 00:04:00 When Should We Prepare a Marketing Plan 1.3 00:04:00 We Move From Plan to Execution 1.4 00:05:00 How do You Position Your Brand in the Marketing Plan Research Competitors in Your Industry 2.1 00:07:00 Map The Target Market for Your Marketing Plan 2.2 00:05:00 Clearly Define Your Niche in The Marketing Plan 2.3 00:06:00 Find The Right Customer Demographics for Your Marketing Plan 2.4 00:05:00 SWOT Analysis for Your Marketing Plan 2.5 00:06:00 How do You best Set Your Marketing Goals Understanding keywords in The Marketing Plan 3.1 00:05:00 Measure Your Goals in Your Marketing Plan 3.2 00:06:00 Determine Your Budget in Your Marketing Plan 3.3 00:05:00 Define Team and Roles 3.4 00:05:00 Learn How to Implement and Update Your Marketing Plan Measure KPIs in your Marketing Plan 4.1 00:06:00 Prepare to Implement Your Marketing Plan 4.2 00:04:00 Social Media Scheduling Ideas for Your Marketing Plan 4.3 00:05:00 Track your Marketing Plan Progress With Your Team 4.4 00:05:00 Good Understanding of Content Content Means too Much 1.1 00:04:00 Content is more than all blogs and articles 1.2 00:02:00 Content is more than a cost understanding 1.3 00:02:00 Understand Content Marketing Understand content marketing 2.1 00:04:00 Where did this content marketing come from 2.2 00:07:00 What is the main purpose of content marketing 2.3 00:04:00 Advanced goals of content marketing 2.4 00:04:00 Details for Successful Content Marketing How to grow the niche content audience 3.1 00:04:00 Understanding a different brand perspective 3.2 00:04:00 Presenting content experiments 3.3 00:05:00 Actively understanding content 3.4 00:03:00 Developing a Successful Content Marketing Strategy Forget what you know 4.1 00:04:00 Choosing the right audience 4.2 00:04:00 Our competitive analysis priority 4.3 00:04:00 understand your right to win 4.4 00:03:00 How We Can Create and Source Effective Content Creating content on the customer journey 5.1 00:05:00 Source from anywhere 5.3 00:04:00 Making content very effective 5.4 00:04:00 Content operations that come to life 6.4 00:03:00 Grow Content Operations Choosing a content calendar 6.1 00:04:00 Understand content processes 6.2 00:04:00 Clarifying roles and responsibilities 6.3 00:05:00 Content operations that come to life 6.4 00:03:00 Create Advanced Intelligence for Content Choosing content marketing formats and channels 5.2 00:04:00 Selecting content KPIs 7.1 00:05:00 Monitoring content KPI data 7.2 00:05:00 Optimizing content performance regularly 7.3 00:06:00 Using Content Technology by Constantly Renewing it Finding content technology 8.1 00:03:00 Considering advanced content technology 8.2 00:04:00 Developing strategy for content technology 8.3 00:03:00 Seize Content Marketing Opportunities Scaling content marketing 9.1 00:03:00 Succeeding as a small business 9.2 00:03:00 Succeed as a large or corporate business 9.3 00:03:00 Story Basics How stories connect 1.1 00:05:00 Story types to grow 1.2 00:07:00 Good story qualities 1.3 00:07:00 Building a Story Finding your story 2.1 00:05:00 Your audience 2.2 00:04:00 Call to action 2.3 00:06:00 Telling a Story Story structure 3.1 00:06:00 Grabbing attention 3.2 00:05:00 Deep engagement 3 3 00:08:00 Growing community 3.4 00:04:00 Interactive stories 3.5 00:05:00 More More Material 4.1 00:03:00 Interview 4.2 00:03:00 Core values 4.3 00:03:00 Connect before convincing 4.4 00:03:00 Crowdfunding 4.5 00:03:00 How to start your story 4.6 00:03:00 Tell stories in person 4.7 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
What you will learn from this course? Gain comprehensive knowledge about Instagram marketing Understand the core competencies and principles of Instagram marketing Explore the various areas of Instagram marketing Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert digital media marketer Course Highlights Course Type: Self-paced online course Duration: 13 hours 16 minute Tutor Support: Full tutor support is included Customer Support: 24/7 customer support is available Instagram Content Marketing Strategies Complete Course Online Master the skills you need to propel your career forward in Instagram marketing. This course will equip you with the essential knowledge and skillset that will make you a confident digital media marketer and take your career to the next level. This comprehensive Instagram content marketing strategies complete course online is designed to help you surpass your professional goals. 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You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Instagram content marketing strategies complete course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Instagram content marketing strategies complete course online will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Study Plex Subscription Study plex also provides a subscription option that allows you unlimited access to more than 700+ CPD courses for learning. You only need to spend £79 to take advantage of this fantastic offer, and you'll get an unlimited subscription for a full year. Additionally, you can cancel your membership from your account at any time by getting in touch with our friendly and devoted customer care team. Visit our subscriptions page for more details if you're interested. Why you should train with Study Plex? At Study Plex, you will have the chance to build social, technical and personal skills through a combination of extensive subjects tailored according to your interest. Along with receiving comprehensive knowledge and transferable skills, there are even more reasons o be involved with us, which include: Incredible Customer Support: We offer active customer service in the form of live chat, which you can access 24/7 Expert Tutor Support: You'll have access to our devoted and dedicated tutor support with all of our courses whenever you need it. Price Justified by Quality: We ensure that you will have the best experience possible for the price you are paying for the course. Money-back Guarantee: We provide a money-back guarantee if you are not satisfied with the course's quality. There is a 14-day time limit on this option (according to the terms and conditions). Instalment Facility: If your course costs more than £50, you can pay in three instalments using the instalment option. Satisfaction Guarantee: Our courses are designed to meet your demands and expectations by all means. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Instagram Profile Setup and Orientation Tour the Instagram user interface1.1 00:06:00 Convert to an Instagram professional account1.2 00:04:00 Optimizing your professional Instagram profile1.3 00:04:00 Optimizing uploads of photos and videos1.4 00:05:00 Modify Instagram settings1.5.mov 00:04:00 Using Instagram on a computer 00:02:00 Get Started With Marketing On Instagram Explore models of business success2.1 00:04:00 Built-in tools for marketing2.2 00:04:00 Interact with the community to build trust2.3 00:05:00 Develop a Marketing Strategy for Instagram Content ideas and strategies for Instagram3.1 00:05:00 Create a unique style on Instagram 3.2 00:04:00 Research your competition on Instagram 3.3 00:04:00 Utilize hashtags with a posting schedule3.4 00:05:00 Implement your Instagram Marketing campaign Marketing with Instagram Stories 4.1 00:04:00 Marketing with Instagram Reels 4.2 00:04:00 Marketing with IGTV4.3 00:05:00 Marketing with live video on Instagram4.4 00:05:00 Using Instagram Shopping posts4.5 00:04:00 Content marketing with Instagram Guides4.6 00:04:00 Leveraging Instagram paid ads4.7.mov 00:05:00 Optimize your Marketing Strategy on Instagram Review Instagram Insights to optimize marketing strategy5.1 00:05:00 Run polls and ask questions on Instagram5.2 00:05:00 Saving Instagram Stories as Story Highlights5.3 00:04:00 Embedding Instagram photos into websites5.4 00:02:00 Useful Instagram enhancement platforms5.5 00:05:00 Additional resources5.6 00:02:00 Welcome to the world of marketing where short video is king Modern digital marketing strategies1.1 00:05:00 The role of short-form video in social media marketing1.2 00:08:00 Techniques to create strong short-form video1.3 00:08:00 Digging deeper TikTok1.4 00:08:00 Digging deeper Instagram Reels1.5.mov 00:05:00 Effective marketing strategies for TikTok videos Top strategies for creating effective TikToks2.1.mov 00:10:00 Understanding the TikTok algorithm2.2 00:08:00 Using hashtags effectively2.3 00:08:00 Using hashtags effectively2.3 00:08:00 Leveraging influencers2.5. 00:08:00 Creating ads2.6 .mov 00:07:00 Using other TikTok tools and techniques2.7.mov 00:07:00 Effective marketing strategies for TikTok videos Connections between Reels and TikTok strategies3.1.mov 00:07:00 Understanding the unique selling points of Instagram Reels.3.2 00:07:00 Implementing your social strategy for TikTok and Reels3.3 00:03:00 Live video Styles Live educational videos 1.1 00:04:00 Live interview videos 1.2 00:04:00 Live demo videos 1.3 00:04:00 Live video tours 1.4 00:04:00 Creating Live video Content When to create live video 2.1 00:04:00 Different live video platforms 2.2 00:04:00 Preparing for your live video 2.3 00:03:00 Introductions and conclusions in your live video2.4 00:05:00 Creating engagement during live videos 2.5 00:03:00 Promoting Your Live Video Building your live video audience 3.1 00:05:00 Sharing your live video 3.2 00:05:00 Repurposing your live video 3.3 00:04:00 Launching Live Video Tools for live video 4.1 00:04:00 Visuals for live video 4.2 00:04:00 Start creating live videos 4.3 00:01:00 Good understanding of content Content means too much.1.1 00:03:00 Content is more than all blogs and articles 1.2 00:02:00 Content is more than a cost understanding 1.3 00:02:00 Understand content marketing Understand content marketing 2.1 00:04:00 Where did this content marketing come from 2.2 00:07:00 What is the main purpose of content marketing 2.3 00:04:00 Advanced goals of content marketing 2.4 00:04:00 Details for successful content marketing How to grow the niche content audience 3.1 00:04:00 Understanding a different brand perspective 3.2 00:04:00 Presenting content experiments 3.3 00:05:00 Actively understanding content 3.4 00:03:00 Developing a successful content marketing strategy Forget what you know 4.1 00:04:00 Choosing the right audience 4.2 00:04:00 Our competitive analysis priority 4.3 00:04:00 understand your right to win 4.4 00:03:00 How we can create and source effective content Creating content on the customer journey 5.1 00:05:00 Choosing content marketing formats and channels 5.2 00:04:00 Source from anywhere 5.3 00:04:00 Making content very effective 5.4 00:04:00 Grow content operations Choosing a content calendar 6.1 00:04:00 Understand content processes 6.2 00:04:00 Clarifying roles and responsibilities 6.3 00:05:00 Content operations that come to life 6.4 00:03:00 create advanced intelligence for content Selecting content KPIs 7.1 00:05:00 Monitoring content KPI data 7.2 00:05:00 Optimizing content performance regularly 7.3 00:06:00 Using content technology by constantly renewing it Finding content technology 8.1 00:03:00 Considering advanced content technology 8.2 00:04:00 Developing strategy for content technology 8.3 00:03:00 Seize content marketing opportunities Scaling Content Marketing 9.1 00:03:00 Succeeding as a Small Business 9.2 00:03:00 Succeed as a Large or Corporate Business 9.3 00:03:00 How to create tribes on social media Understanding Community Management 1.1 00:03:00 Why Should We Build Our Own Community 1.2 00:07:00 Create online tribes How to Create your Great Strategy 2.1 00:10:00 Using social media to build your community.2.2 00:07:00 Best Practices for Community Building 2.3 00:07:00 Growing your tribes on social media Creating content keeps your tribes alive.3.1 00:10:00 How to increase active participation in your communities.3.2 00:07:00 How to find brand ambassadors and influencers.3.3 00:07:00 How to promote your community.3.4 00:08:00 Measuring their success and performance How to scale your community.4.1mov 00:08:00 How to measure the growth of your fans.4.2 00:07:00 Demonstrate your influence in communities as a leader.4.3 00:05:00 Tools for managing audiences and communities Very good use of tools for community management.5.1mov 00:04:00 Creating a social media roadmap Set your goals.1.1 00:05:00 Define Your Target Audience.1.2 00:05:00 choosing the most successful social network Invest in smart channels.2.1 00:05:00 The most successful social networks.2.2 00:05:00 Social networks for message and chat.2.3 00:05:00 Very important niche social networks.2.4 00:05:00 Great social media posting models How we can create great messages.3.1 00:05:00 Manage by setting a great calendar.3.2 00:05:00 Managing ads on social media.3.3 00:05:00 Effective sustainable communication with customers Achieve success with the masses by Building communities.4.1 00:05:00 Importance of customer service in social media.4.2 00:05:00 How can we turn social media into sales Strengthen sales by directly supporting.5.1 00:07:00 Developing business by partnering with Influencers.5.2 00:04:00 Measuring social media in the most efficient way Connecting social networks with goals.6.1 00:05:00 Constantly making the best improvements to social media More than being active.7.1 00:05:00 Bring Great Apps to Life 7.2 00:05:00 Story Basics How Stories Connect 1.1 00:06:00 Story Types to Grow 1.2 00:07:00 Good Story Qualities 1.3 00:07:00 Building a Story Finding Your Story 2.1 00:05:00 Your Audience 2.2 00:04:00 Call to Action 2.3 00:06:00 Telling a story Story Structure 3.1 00:06:00 Grabbing Attention 3.2 00:05:00 Deep engagement 3 3 00:08:00 Growing Community 3.4 00:04:00 Interactive Stories 3.5 00:05:00 More More Material 4.1 00:03:00 Interview 4.2 00:03:00 Core Values 4.3 00:03:00 Connect Before Convincing 4.4 00:03:00 Crowdfunding 4.5 00:03:00 How to Start Your Story 4.6 00:03:00 Tell Stories in Person 4.7 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
In this introductory course, you will receive training on all areas of construction management, from planning and scheduling to management theories, subcontracting and cost estimation. You will also explore the project delivery and production process, project control techniques, and how to schedule construction materials. Through this formal qualification, you will also develop essential management skills and gain practical, real-world knowledge which you can use to propel your career forward. This course is ideal for those who are new to construction or currently work in the construction industry and want to update their existing skills and knowledge. Learning Objectives: Identify the fundamental stages of a construction project Demonstrate an in-depth understanding of the role of a construction manager Familiarise with the different elements of the design and construction process Know how to accurately estimate the costs of a construction project Have an awareness of health and safety regulations in the construction industry Develop your understanding of human resource management, supply chain management and construction resource management Understand the types of subcontractors in construction and the benefits of subcontracting Explore methods of project delivery and current industry trends Explore the basic components of a supply chain management system Who is This Construction Management Course for? This Construction Management Diploma is ideal for beginners who want an introduction to this field to develop the essential skills required for project planning, design and construction work. Our online courses are specially designed for distance learning, offering flexible virtual classroom modules that you can study at your own convenience. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students. Career Path After completing your online studies, you will have the opportunity to explore a wide range of job roles within the field of construction management, including: Construction Manager Assistant Project Manager Development Project Manager Building Inspector Construction Assistant Construction Supervisor Project Assistant Course Curriculum Module 01: Introduction to Construction Management Introduction to Construction Management 01:00:00 Assessment Module 01 Module 01 Final Quiz Exam - Construction Management 00:10:00 Module 02: Construction Project Stages Construction Project Stages 01:00:00 Assessment Module 02 Module 02 Final Quiz Exam - Construction Management 00:10:00 Module 03: Estimating Construction Project Costs Estimating Construction Project Costs 00:30:00 Assessment Module 03 Module 03 Final Quiz Exam - Construction Management 00:10:00 Module 04: Construction Project Planning Construction Project Planning 00:40:00 Assessment Module 04 Module 04 Final Quiz Exam - Construction Management 00:10:00 Module 05: Site Organisation in the Construction Industry Site Organisation in the Construction Industry 00:40:00 Assessment Module 05 Module 05 Final Quiz Exam - Construction Management 00:10:00 Module 06: Construction Resource Management Construction Resource Management 00:40:00 Assessment Module 06 Module 06 Final Quiz Exam - Construction Management 00:10:00 Module 07: Subcontracting in the Construction Industry Subcontracting in the Construction Industry 00:30:00 Assessment Module 07 Module 07 Final Quiz Exam - Construction Management 00:10:00 Module 08: Construction Cost and Time Control Part 1: Construction Cost Control 00:35:00 Part 2: Time Management in the Construction Industry 00:30:00 Assessment Module 08 Module 08 Final Quiz Exam - Construction Management 00:10:00 Module 09: Equipment Cost Management Equipment Cost Management 00:20:00 Assessment Module 09 Module 09 Final Quiz Exam - Construction Management 00:10:00 Module 10: Elements of Contractor Failure Elements of Contractor Failure 00:25:00 Assessment Module 10 Module 10 Final Quiz Exam - Construction Management 00:10:00 Module 11: Supply Chain Management in the Construction Industry Supply Chain Management in the Construction Industry 00:20:00 Assessment Module 11 Module 11 Final Quiz Exam - Construction Management 00:10:00 Module 12: Quality Management in the Construction Industry Quality Management in the Construction Industry 00:30:00 Assessment Module 12 Module 12 Final Quiz Exam - Construction Management 00:10:00 Module 13: Human Resources Management Human Resources Management 00:45:00 Assessment Module 13 Module 13 Final Quiz Exam - Construction Management 00:10:00 Module 14: Risk Analysis and Management Risk Analysis and Management 00:25:00 Assessment Module 14 Module 14 Final Quiz Exam - Construction Management 00:10:00 Module 15: Health and Safety in the Construction Industry Part 1: Key Legislation and Regulations for The Construction Industry 00:30:00 Part 2: Managing Safety within the Construction Industry 00:20:00 Assessment Module 15 Module 15 Final Quiz Exam - Construction Management 00:10:00 Module 16: Sustainability and the Environment Sustainability and the Environment 00:25:00 Assessment Module 16 Module 16 Final Quiz Exam - Construction Management 00:10:00
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LIf you're aiming to gain a solid grasp of the principles behind construction cost management, contracts, and estimation, our Quantity Surveyor Diploma is an ideal starting point. Designed with clarity and precision, this course walks you through core responsibilities such as budget planning, tendering, and cost control, offering structured insight into the processes that keep construction projects financially sound and contractually on track. With easy-to-follow modules and CPD accreditation, learners can expect a dependable framework to explore the essentials of quantity surveying from a theoretical and administrative perspective. Whether you’re looking to refresh your knowledge or explore a new professional path, this diploma suits those who prefer studying at their own pace with zero need for site-based involvement. The course is delivered entirely online, providing flexible access to expertly prepared content—making it easier to learn wherever and whenever suits you best. It's a smart choice for those with an eye on accuracy, budget oversight, and contractual detail within the construction sector. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Quantity Survey: An Introduction Module 02: Development of the Quantity Surveyor Module 03: Quantity Surveying Measurement Module 04: Cost Management Module 05: Pricing and Operational Estimation Module 06: Contract Management and Tendering Module 07: Procurement and Bill Preparation Module 08: Predicting Potential Risk and Management Module 09: Regulation and Control Module 10: Report Writing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Quantity Surveyor Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Quantity Surveyor Diploma - CPD Accredited training.
Dive into the essential knowledge of computer maintenance with this expertly designed CPD-accredited course. Perfect for anyone looking to deepen their understanding of computer hardware and software, the course covers every crucial aspect—from assembling a PC to managing software installations and networking fundamentals. Whether you're interested in general computer upkeep or aspiring to build a gaming PC, this course guides you through the key components that keep systems running smoothly and efficiently. Throughout the modules, you will explore the anatomy of computers, including input and output devices, alongside a detailed examination of hardware parts. The course also explains networking basics, helping you grasp how devices connect and communicate. Maintenance techniques are highlighted to ensure optimal performance and longevity of computers. Delivered entirely online, this course offers flexible learning without the need for physical attendance, making it ideal for busy professionals and enthusiasts alike. Course Curriculum: Module 01: Introduction to Computer & Building PC Module 02: Overview of Hardware and Parts Module 03: Building the Computer Module 04: Input and Output Devices Module 05: Software Installation Module 06: Computer Networking Module 07: Building a Gaming PC Module 08: Maintenance of Computers Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Computer Maintenance - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Computer Maintenance - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Computer Maintenance - CPD Accredited training.
In today’s professional landscape, safeguarding sensitive information is paramount. The Workplace Confidentiality course offers a clear and insightful understanding of how confidentiality shapes trust, respect, and integrity within any organisation. This course unpacks the various types of confidentiality that employees and employers must uphold to maintain a secure and respectful working environment. By exploring the nuances of business etiquette alongside confidentiality principles, learners will grasp why discretion is more than just a guideline—it’s a vital pillar of workplace professionalism. Through well-structured modules, this course highlights the crucial role confidentiality plays in relationships between co-workers, as well as the responsibilities employers hold to protect sensitive information. Participants will gain a thorough appreciation of the risks surrounding confidentiality breaches and practical approaches to prevent them. Ideal for those aiming to enhance their awareness of confidentiality in the workplace, this course equips individuals with the knowledge necessary to foster trust and safeguard organisational integrity in all professional interactions. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Workplace Confidentiality - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Workplace Confidentiality - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Workplace Confidentiality - CPD Accredited training.