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Running a successful project requires skills in planning, budgeting, tracking deliverables and stakeholder management. An area that can be neglected by project managers is the 'people side' - not the project team themselves but the end-users, those who will be affected by the project. Too often there is a single line at the end of the project plan that says 'Comms and Training'. If people are going to have to work differently and learn some new processes, then there is work to be done by the project team to help them through the emotional side of the change. This session explores why it's important to bring people along when a change is being made. It will provide project teams with the skills and knowledge either to manage the people change plan themselves or to secure the right resources for their project. Understand the importance of the 'people side' of change 8 'Golden Rules' of change management - overview How to create a simple but effective change plan Adoption Benefits of good change management 1 Introduction Objectives and agenda People and projects - why is it important? The Change Curve - the emotional side of change 2 8 'Golden Rules' of change management - including... Role of the sponsor Communication Resistance to change 3 Change plan Elements of a change plan Change impact assessment Alignment with the project plan 4 Adoption Who owns the change? The vital role of the manager Feedback and action loops 5 Benefits Estimating the costs / benefits 6 Next steps Summary of key learning points Reflection on next steps 7 Close
Duration 1 Days 6 CPD hours This course is intended for IT Asset Managers and other IT professionals involved in Asset Management, resource budgeting, finance, software licensing, contract management and strategic planning. Overview Students earning a CHAMP certification will see financial benefits of enhanced Hardware Asset Management best practices and uncover many savings opportunities to increase their organizations' bottom line by managing the lifecycle of the hardware asset. They will receive an awareness of several avenues for savings, compliance, global disposal and revenue generation practices for properly managing the lifecycle of hardware assets. Designed to address the numerous issues plaguing professionals in managing hardware assets, the IAITAM Certified Hardware Asset Management Professional (CHAMP) Course follows the lifecycle of IT hardware assets beyond the scope of the cradle to grave analogy and discusses the business practices that can best be used to manage those assets efficiently and cost-effectively. Emphasis is placed on identifying the policies that enhance lifecycle management. In general, policies are only effective if developed by a cross-section of the impacted departments, are reviewed frequently to remain current and are consistently communicated and enforced. The course is followed by a certification test for those that wish to achieve CHAMP certification. Course Outline Basics of Hardware Asset Management The Power of ITAM Centralization Best Practices for Asset Standards Implementing a Program Project Planning Change Management Measuring Success Tools & Automation Repository Tool Discovery Tool Acquisition & Receiving Selection & Negotiations Managing the Inventory Management During Use IMAC Process Improving the Program Improving the Value of Assets Hardware Security Reuse & Disposal Processes E-waste Decisions Evaluating ITAD Vendors Additional course details: Nexus Humans Certified Hardware Asset Management Professional (CHAMP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Hardware Asset Management Professional (CHAMP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
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Building Surveying: Building Surveying Would you like to begin acquiring valuable knowledge that will help you differentiate yourself from your rivals? If so, then our special building surveying course could be your perfect choice! This building surveying course covers construction technology, building pathology, regulations, and inspection. Also, the building surveying: building surveying course includes maintenance, heritage conservation, BIM, and health and safety. Moreover, the building surveying: building surveying course describes professional ethics, project management, sustainability, and communication. Students in this building surveying: building surveying course gain skills in defect recognition, risk evaluation, maintenance planning, and client communication. What are you waiting for, then? Enrol in this building surveying course on building surveys right away. Main Course: Building Surveying course Free Course Included Building Surveying: Building Surveying Course Course 01: Construction Management Course 02: Construction Site Management Special Offers of this Building Surveying: Building Surveying Course: This Building Surveying: Building Surveying Course includes a FREE PDF Certificate. Lifetime access to this Building Surveying: Building Surveying Course Instant access to this Building Surveying: Building Surveying Course 24/7 Support Available to this Building Surveying: Building Surveying Course [Note: Free PDF certificate as soon as completing the Building Surveying: Building Surveying Course] Building Surveying: Building Surveying If you want to learn more about the exciting topic of building surveys, sign up for our course. Discover the principles, methods, and best practices of building surveying: building surveying from professionals in the field. Gain knowledge about building surveying: building surveying rules and procedures. Get started now on the path to a fulfilling career in building surveying: building surveying! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Building Surveying: Building Surveying Course. Who is this course for? Building Surveying: Building Surveying Anyone interested in earning a diploma in this field can take this building surveying: building surveying course. Requirements Building Surveying: Building Surveying To enrol in this Building Surveying: Building Surveying Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Building Surveying: Building Surveying Course. Be energetic and self-motivated to complete our Building Surveying: Building Surveying Course. Basic computer Skill is required to complete our Building Surveying: Building Surveying Course. If you want to enrol in our Building Surveying: Building Surveying Course, you must be at least 15 years old. Career path Building Surveying: Building Surveying This building surveying: building surveying course provides an exceptional chance to grow professionally and acquire useful skills.
Leadership & Management: Leadership & Management Online Successful leadership begins with the power of storytelling and understanding how to connect with your audience. Having great leadership and communication abilities is essential for developing long-term commercial partnerships that drive your professional success. Our Leadership & Management: Leadership & Management course Bundle provides participants with the skills and strategies they need to reflect on and build their own management style. This Leadership & Management: Leadership & Management course training may teach you the abilities you need to lead successfully, including the often-difficult talents required to convince and influence others — even those over whom you have little direct responsibility. Leadership & management: Leadership & Management training broadens thinking abilities, allowing leaders to think in new and creative ways. Courses you will get: Course 01: Leadership & Management Course 02: Level 7 Project Management Special Offers of this Leadership & Management: Leadership & Management Course: This Leadership & Management: Leadership & Management Course includes a FREE PDF Certificate. Lifetime access to this Leadership & Management: Leadership & Management Course Instant access to this Leadership & Management: Leadership & Management Course 24/7 Support Available to this Leadership & Management: Leadership & Management Course [ Note: Free PDF certificate as soon as completing Leadership & Management: Leadership & Management course] Leadership & Management: Leadership & Management Online This Level 7 Leadership & Management Consists of 10 Modules. Course Curriculum Level 7 Diploma in Leadership & Management: Leadership & Management Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Who is this course for? Leadership & Management: Leadership & Management Online This Leadership & Management: Leadership & Management bundle package is suitable for anybody who enjoys learning new skills. Requirements Leadership & Management: Leadership & Management Online To enrol in this Leadership & Management: Leadership & Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Leadership & Management: Leadership & Management Course. Be energetic and self-motivated to complete our Leadership & Management: Leadership & Management Course. Basic computer Skill is required to complete our Leadership & Management: Leadership & Management Course. If you want to enrol in our Leadership & Management: Leadership & Management Course, you must be at least 15 years old. Career path Leadership & Management: Leadership & Management Online After completing this Leadership & Management: Leadership & Management bundle Course, you will begin your career or the next phase of your career in this field
Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Building Surveying: Building Surveying Course Do you want to develop your skills in building inspection, analysis, and adaptation? Enrol in our building surveying course to become a valuable asset in the construction industry. The nine elaborated modules of this building surveying course describe construction technology, building pathology, rules, and the inspection process. In addition, this building surveying course explains maintenance, historical conservation, BIM, and health and safety. Moreover, the building surveying course teaches professional ethics, project management, sustainability, and communication. Through this building surveying course, students gain knowledge of fault identification and risk assessment. Also, the building surveying course elaborates on how to properly maintain schedules and client relations. Take advantage of this fantastic building surveying course to contribute to this expanding sector and create a secure and successful future. Special Offers of this Building Surveying: Building Surveying Course This Building Surveying: Building Surveying Course includes a FREE PDF Certificate. Lifetime access to this Building Surveying: Building Surveying Course Instant access to this Building Surveying: Building Surveying Course Get FREE Tutor Support to this Building Surveying: Building Surveying Course Building Surveying: Building Surveying Course Enroll in our Building Surveying course to delve into the dynamic field of Building Surveying. Learn Building Surveying fundamentals, techniques, and best practices from industry experts. Develop expertise in Building Surveying methodologies and regulations. Start your journey towards a rewarding career in Building Surveying today! Who is this course for? Building Surveying: Building Surveying Course This building surveying course opens doors for both professional and personal development, in addition to providing a rewarding job. Requirements Building Surveying: Building Surveying Course To enrol in this Building Surveying: Building Surveying Course, students must fulfil the following requirements. To join in our Building Surveying: Building Surveying Course, you must have a strong command of the English language. To successfully complete our Building Surveying: Building Surveying Course, you must be vivacious and self driven. To complete our Building Surveying: Building Surveying Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Building Surveying: Building Surveying Course. Career path Building Surveying: Building Surveying Course This building surveying course will help you find precious jobs, including construction estimating, quantity surveying, building surveying, and relevant fields.
The course explores the nature and importance of the working capital management concept to manage the financial operation of a firm. After the successful completion of this lecture, you will be able to understand the following: The concept of working capital. The concept of working capital management. The importance of working capital management. The factors affecting working capital requirement in an organisation. The various types of working capital. The types of the net and gross working capital. Various sources of working capital. This course explored the concept of working capital Management. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understandinging the Working Capital Management This course provides an overview of working capital management. Quiz: Understanding The Working Capital Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the knowledge of the learner in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Finance Manager Accountant Investment Specialist Operations Manager Team Lead Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Overview This comprehensive course on Professional Lean Management: Service Industry will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Professional Lean Management: Service Industry comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Professional Lean Management: Service Industry. It is available to all students, of all academic backgrounds. Requirements Our Professional Lean Management: Service Industry is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 9 lectures • 02:13:00 total length •Module 01: Course Overview: 00:05:00 •Module 02: Introduction: 00:15:00 •Module 03: VSM: 00:16:00 •Module 04: Techniques Part 1: 00:17:00 •Module 05: Techniques Part 2: 00:17:00 •Module 06: Techniques Part 3: 00:35:00 •Module 07: Techniques Part 4: 00:17:00 •Module 08: Conclusion: 00:11:00 •Assignment - Professional Lean Management: Service Industry: 00:00:00