3293 Courses

This PA - Personal Assistant course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This PA - Personal Assistant course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it. To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. *** Additional Gift Courses *** Course 01: Leadership Course 02: Problem Solving Skills Course 03: Office Skills Course 04: Time Management Skills The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease. Key Features: Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Accreditation All of our courses, including this PA - Personal Assistant course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your PA - Personal Assistant course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the PA - Personal Assistant course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. Course Curriculum The detailed curriculum outline of our Admin, Secretarial & PA course is as follows: ***Admin, Secretarial & PA*** Module 01 - Introduction to Admin Support Assistant Role and Responsibilities of an Assistant / Secretary Job Functions and Required Skills Planning Work Details Difference between Secretary and Assistant Module 02 - Introduction to Personal Assistant Role and Responsibilities of PA / Secretary Job Functions and Required Skills Planning Work Details Difference between Secretary and PA Module 03 - Introduction to Office Administration What does an Office Administrator Do? What are the requirements for being a Successful Office Administrator Education Training Certificate ... and more! Module 04 - Skills of an Effective Administrator Introduction Three Skills Approach Tips on How to Develop These Skills Module 05 - Introduction to Reception and Receptionist Introduction to the Module Topics to be Covered Job Requirements and Work Environment 21st Century Skills for a Receptionist Duties and Responsibilities Cover Letter and Resume for Receptionist Module 06 - Business Telephone Skills Telephone Etiquette Telephone Skills Telephone Courtesy Tips Domestic and International Calls Voice-Mail Courtesy Module 07 - Representing Your Boss and Company Competence Professionalism Importance of Professionalism at Work Characteristics of Professionalism Reflecting Brand Values ... and more! Module 08 - Business Etiquette Introduction to Business Etiquette Importance of Business Etiquette Types of Business Etiquette How to Improve Business Etiquettes Module 09 - Mail Services and Shipping The Office Mail Mailing and Shipping Details Addressing Address Format Layout for British Forces Post Office (BFPO) ... and more! Module 10 - Travel Arrangements Business Travel Hotel Reservations Transportation Reservations Itinerary and Trip Checklist International Travel Module 11 - Organising Meeting and Conferences Meeting Arrangements Types of Meeting Scheduling Meetings Meeting Minutes Corporate Minutes Conferences ... and more! Module 12 - Diary Management and Note-taking Introduction to Diary Management Different Types of Diary Management How to Work on the Diary Importance of Updated Diary System Security and Confidentiality When Using a Diary System ... and more! Module 13 - Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Module 14 - Record Keeping and Filing Systems Keeping Accurate Records Filing Systems How to Alphabetise for Filing and Indexing Handling Confidential Documents Computer File Organising Module 15 - Business Writing Skills Structures of Business Documents Structures of Other Official Documents Editing and Proofreading What does a Proofreader do? Proofreading Proofreading Symbols ... and more! Module 16 - Organisational Skills Organizing Daily Work Organizing Workplace Organizing Resources Organizing Tools Cultivating Organisational Habits Module 17 - Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 18 - Customer Service Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers and How to Help them How to Deal with Difficult Customers Aspects of Phone Etiquette Using Proper Phone Language ... and more! Module 19 - Effective Planning and Scheduling Work Breakdown Structure Introduction to WBS Deliverable & Phase-Based WBS Steps for Creating WBS Best Practices and Tips for WBS Estimation Process and Resources Alignment Estimating Durations Increasing Estimation Accuracy Task Dependencies Dependency Definitions Dependency Types Aligning Resources with Activities Resource Breakdown Structure Resource Calander Stages of Resource Scheduling Definition Allocation Aggregation ... and more! Module 20 - Invoicing/Petty Cash Financial Record Keeping Invoice Petty Cash Budgeting Budgeting Process Importance of Budgets CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Admin, Secretarial & PA course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enroll on this course. Career path This course will lead you to many different career opportunities, here are few prospects: Secretarial Manager: £44,000 - £47,000 per annum Secretarial Administrator: £40,000 - £45,000 per annum Admin: £25,000 - £30,000 per annum Admin Assistant: £20,000 - £24,000 per annum Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Add another skill to your existing skillsets with the most demanding course for freelance marketplaces such as - Upwork and Fiverr. Data entry needs a variety of competencies, including typing, transcription, computer proficiency, time management and organisation skills, administrative skills, and more. You have landed at the right place if you're looking forward to enhancing your skills in any of these topics. This Data Entry Administrator Training course is suited for both novice and experienced Data Entry Administrators who need to comprehend how data and data patterns work in a database and conduct data analysis based on their understanding. This accredited training curriculum comprises beginning, intermediate, and expert-level lessons that will increase your proficiency with Microsoft Excel for statistical analysis. After completing this programme, you will be productive enough to shine in your profession. Furthermore, the Data Entry Administrator course covers all the most recent information to keep you updated with the job market and prepare you for your profession. You'll be able to differentiate yourself from the competition in the professional world by keeping an awareness of the tasks and responsibilities of a Data Entry Administrator and how Data Entry operates in different sectors from this course. The course is set up so that it can be accessed through our online learning platform from any device with an internet connection. Because there are no predetermined due dates or class times, you can complete the course at your own time. So start this course today and take your Excel skills to a new level. Enrol right now! Key Learning Objectives of the Data Entry Administrator Training: Gain a thorough introduction to Data Entry, including the common rules and guidelines for Data Entry. Learn more about using Excel for efficient Data Entry. Harness the full power of Microsoft Excel. Gain knowledge of the statistical program and how to apply it for data entry. Get a deeper understanding of formatting a worksheet. Gain adequate knowledge and skills to work professionally within the IT industry. What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Data Entry Administrator This course begins with a brief introduction to data entry by showing you how to get set up in tools, how to personalise the tools to your needs and how to create, open and save workbooks. Then it moves on to the common rules and guidelines for data entry. The course then walks you through basic features, including fill, flash fill, autosave, and the various workbook views. It teaches you about the formulae and functions you'll need to know after you've learned these fundamentals. Finally, you'll learn about statistical packages that will enable you to visualise your data. Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Data Entry 05:06 1: Introduction to Data Entry Preview 05:06 Module 02: Using the Computer for Data Entry 02:56 2: Using the Computer for Data Entry 02:56 Module 03: Common Rules and Guidelines for Data Entry 11:12 3: Common Rules and Guidelines for Data Entry 11:12 Module 04: Using Excel for Efficient Data Entry 04:43 4: Using Excel for Efficient Data Entry 04:43 Module 05: Using Excel's Flash Fill and Autofill to Automate Data Entry 05:50 5: Using Excel's Flash Fill and Autofill to Automate Data Entry 05:50 Module 06: How to Create a Data Entry Form in Excel? 12:38 6: How to Create a Data Entry Form in Excel 12:38 Module 07: Using Statistics Packages in Data Entry 11:31 7: Using Statistics Packages in Data Entry 11:31 Who is this course for? This course is recommended for Anyone who is interested in learning more about Data Entry Administration. Specially, Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Typist Data Keyer Information processor Data entry clerk Data capture specialist These professions pay between £30,000 and £85,000 per year in the UK.

This Ambulance and Emergency Care Assistant course is designed for paramedics or anyone who is interested in helping people by knowing how to respond well to a medical emergency. In terms of emergency care, you will learn the basic first aid techniques like the Do's & Don'ts, dressing, bandaging, CPR and how to use AED. You will also learn paediatric first aid, how to deal with people with injuries, illness, breathing problems, fractures and dislocations. As CPR and AED is important we have a separate course that will go in-depth on introducing you to both CPR & AED and how they are done. Moreover, our course on manual handling hazards and injuries will ensure you know all the different types of injuries, common disorders and how to prevent both of them. We also have included a unique course that focuses on fire, the importance of fire and how to deal with fire. This course will make sure you are more diverse than the other paramedics. Finally, for ambulance emergencies, we have a course that will teach you the basics of ambulance care like the roles, responsibilities and standards that have to be met. You will also learn about ambulance maintenance which will include climate control, oxygen system, onboard suction system, volt system and medical equipment. Learning Outcomes: By the end of the course, learners will be able to: Learn the Do's and Don't of basic first aid and how to respond to an emergency Know what is paediatric first aid and how to take care of a child in case of an emergency Learn what actions to take when a person is injured, has an illness and breathing problems Identify fractures and dislocation of a patient and take necessary steps Get introduced to pediatric & adult CPR and how to conduct CPR on a patient Know what to do to an unresponsive patient who is breathing as well as to an unresponsive patient who is not breathing Learn the basics of ambulance care and the roles & responsibilities of an ambulance care assistant Understand the types of fire and why fire safety is important Deepen their knowledge on manual handling injuries and hazards Have in-depth knowledge of ambulance maintenance Key Features Of Ambulance and Emergency Care Assistant Bundle Course CPD Certification Service (CPD UK) Accredited Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free First Aid At Work Course Course Curriculum The detailed curriculum outline of our Ambulance and Emergency Care Assistant course is as follows: Module 01: Basic First Aid At Work Techniques The Chain of Survival The Do's and Don'ts of Basic First-Aid First Aid Kit How to use face shields? How to put on a dressing How to put on a bandage How to bandage a hand How to bandage a sprain How to make an arm sling How to Conduct CPR? How to Use an AED? Rescuing Someone from Water & Fire Recordkeeping Module 02: Paediatric First Aid What is Paediatric First Aid Provision of First Aid in Early Years Settings Role of First Aiders Requirements in Childcare Minimising the Risk of Infection Personal Protective Equipment First Aid Equipment Storage and Administration of Medicines Incident Recording and Reporting Module 03: Secondary Illness: Breathing Problems Common Breathing Problems and First Aid Tips for Each Problem Module 04: Secondary Illnesses and Injuries Common Secondary Illnesses and First Aid Tips for Each Problem Module 05: Dealing With Fractures and Dislocations The Human Skeleton Types of Fractures Head injuries Spinal injuries Fractures in children Dislocations Module 06: Loss of Responsiveness and CPR Introduction to pediatric and adult CPR CPR handover Compressions Only CPR AED Introduction What to do When the Patient is Unresponsive and Breathing? What to do When the Patient is Unresponsive and Not Breathing? Module 07: Basics of Ambulance Care Who Are Ambulance Care Assistants? Day to Day Tasks of Ambulance Care Assistants Roles and Responsibilities Skills and Knowledge Five principles of Ambulance Flow The New Ambulance Standards Module 08: Fire Safety Introduction Why Fire Safety is important The Importance of Fire Safety The Fire Triangle The types of fires Responsible Persons Areas with the first 'Responsible Person' First responsible person duties Warden duties Module 09: Manual Handling Hazards and Injuries Types of Injury Common Disorders and Immediate Injuries Musculoskeletal Disorders (along with a short description of the musculoskeletal system) How to Prevent Disorders? Accident and Incident Reporting Module 10: Ambulance Maintenance Engine Compartment Under Vehicle Body Front Switch Console Main Electrical Control Centre Patient Compartment Switch Console Climate Control Oxygen System On-Board Suction System Volt System Modular Body Interior of Module Medical Equipment Accreditation This course is fully CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is suitable for: Nursing Assistant Care Manager Emergency Care Support Worker Ambulance Care Assistant Care Home Manager Paramedic Requirements No formal qualification is required Disclaimer: Please Note: This course is not a regulated course and doesn't provide any professional qualifications. This course aims to provide basic information about Paramedicine studies. Career path Head of Ambulance Operations: £50,428 - £54,631 per annum Ambulance Preparation Staff: £13.40 per hour Paramedic: £45,625 per annum Emergency Call Handler: £10.41 - £17.57 per hour Certificates Certificate of completion (Hardcopy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

This Residential Letting Course aims to provide learners with a solid understanding and insight into the field of property, focusing on the management side of residential lettings. With practical examples throughout the course, this Residential Letting Course will provide a great insight into your role. The Residential Letting Course covers all duties and responsibilities that a good Residential Letting Agent must uphold and follow. By the end of this Residential Letting Course, you'll be familiar with every UK regulation and protocol you'll need to succeed in this market. Enrol on our exclusive Residential Letting Course today to learn everything you need to know about being an excellent letting agent or running a successful letting agency. Learning Outcomes After completing this Residential Letting Bundle Course, the learner will be able to: Gain in-depth knowledge about letting agency. Know how to set up letting agency business. Gain a thorough understanding of marketing. Understand operating costs. Understand the legal requirement for letting agents. Know how to comply with the latest regulations and legislation. Understand the complete process of letting a property. Gain a solid understanding of the property management process. Understand client accounting procedures. Why Choose Residential Letting Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Residential Letting. Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Residential Letting course. ***Courses are included in this Bundle Course Course 01: Residential Letting Course 02: Construction Project Management Course 03: Property Management Course 04: Level 1 Construction Cost Estimation ***Others Benefits of this Bundle Course Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Residential Letting course ] Detailed course curriculum of *** Residential Letting *** Module 1: Inside a Letting Agency What is a Letting Agency? A Brief History of Letting and Renting in Britain The Current Market and Future Trends The Role of a Letting Agent The Competition Module 2: From Where to Start? Assessing Your Suitability and Relevant Experience Gaining Relevant Experience and Qualifications Carrying Out Market Research Choosing an Area Choosing a Specific Location and Premises Assessing the Local Market Looking at the Competition Tips for Choosing a Franchisor Module 3: How to Set-Up Letting Agency Business The Business Plan and Financing the Business Choosing a Name Company Formation and Legal Issues Creating an Identity, Branding and Marketing Materials Systems and IT Services and How Much to Charge for Them Module 4: Marketing Marketing Overview Marketing Plan Who are the Customers? Where are the Customers? Where to Advertise on the Internet? Press Advertising Public Relations Networking Leaflets and Flyers To Let Boards Cold Calling Promotions and Special Offer Ideas Direct Mails Paper Directories Radio Vehicle Livery Pre-launch Marketing Marketing Budgets and Measuring Results Module 5: Operating Costs Budgeting and Controlling Costs Sales Targets Taxes Keeping Records Module 6: Legal Requirement for Letting Agents The Health Safety at Work etc Act 1976 The Accommodation Agencies Act 1953 The Trade Descriptions Act 1968 The Data Protection Act 1998 Money Laundering Regulations Act 2007 Module 7: Complying With the Latest Letting Regulations and Legislations Housing Acts Safety Regulations Tenancy Deposits Energy Performance Certificate (EPC) Houses in Multiple Occupation (HMO) Stamp Duty Land Tax Unfair Terms in Consumer Contracts Regulation 1999 (amended 2001) Safety Requirements for Rental Property Other Legislation Affecting Agents, Landlords and Tenants Module 8: The Process of Letting a Property Registering Landlord, Property and Tenants Detail Property Valuations and Appraisals Consents to Let the Property Advice on Presentation of the Property The Sales Pitch Information to Record Photographs Creating Eye-catching Adverts for Property Storing Key to the Property Service Agreements Property Details Form Verifying Ownership of the Property Registering Potential Tenant's Details Viewings Safety and Security Processing Applications Inventory and Schedule of Condition Tenancy Agreements and Types of Tenancy Executing the Tenancy Agreement Other Documents Check-In Process Post-Check-In Procedures Service Notice and Notice Periods Grounds for Possession Module 9: The Property Management Process Property Management Overview Rent Collection Dealing with Late Payments Property Inspections Maintenance and Repairs Qualifying Suitable Contractors Planning for Maintenance Work Major Works Paying Contractors Tenancy Renewals Rental Increases Checkout Process Claims for Dilapidations Returning the Deposits Dealing with Problem Tenants and Other Issues Module 10: Client Accounting Procedures Handling Client's Money Administration Fees Holding Fees and Deposits Rent Collection and Agencies Fee Deduction Contractor Payments Overseas Landlords Tax Payments --------------------------- ***Other Courses: --------------------------- ***Construction Project Management*** Course Curriculum Module 1: Construction Practices Module 2: Systematic Project Management Module 3: Project Estimating Module 4: Project Planning Module 5: Project Scheduling Concepts Module 6: Managing Time Module 7: Resource Management Module 8: Project Scheduling Applications Module 9: Project Cost System Module 10: Project Financial Management --------------------------- ***Property Management*** Course Curriculum Module 01: A Brief Overview Property Management Module 02: Functions of a Property Manager Module 03: Listing Marketing and Properties Module 04: The Leasing and Tenancy Agreement Module 05: UK Property Market Changes: an opportunity --------------------------- ***Level 1 Construction Cost Estimation*** Course Curriculum Module 01: An Overview of Construction Management Module 02: More About Construction Management Module 03: Cost Estimation in Construction Industry --------------------------- Assessment Method After completing each module of the Residential Letting Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Residential Letting course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Residential Letting course is appropriate for- Students Job Seekers Recent graduates Requirements There are no specific requirements for this Residential Letting course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Residential Letting course certification and skills can help you advance your career and gain expertise in a variety of fields, allowing you to apply for top jobs in related fields. Certificates Certificate of completion Digital certificate - Included

This unique Facilities Management offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required. This course ensures that an organization has the resources and infrastructure to fulfil its tasks successfully and efficiently, both in the public and private sectors. The Facilities Manager is in charge of everything from building maintenance and renovations to contract management, security, and sustainability. Facilities Management is a dynamic and demanding field, which can also be quite rewarding for successful candidates. To operate as a successful organization, a business model requires effective facilities management. By taking this Facilities Management course and taking the required measures, you can gain the skills needed to manage a high-performing facility. Learning Outcomes After completing this course, you will be able to: Learn everything there is to know about facility management. Establish the significance of facility management. Investigate facility management strategies. Create a long-term project planning strategy. Learn how to manage space and services. Learn the fundamentals of risk management, change management, and human resource management. Recognize the UK's facilities management rules and regulations. Why Choose Management : Facilities Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Bundle Course Course 01: Management : Facilities Management Course 02: Level 5 Negotiation Skills Course Course 03: Level 7 Diploma in Operations Management ***Other Benefits of this Bundle Course 3 PDF Certificate Free Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Management : Facilities Management*** Detailed course curriculum Module 01: Introduction to Facilities Management The Origins of Facilities Management (FM) Definitions of Facilities Management Functions of Facilities Managers The Facility Management Life Cycle Module 02: Developing a Strategy for Facilities Management Introduction Developing a Facilities Management Strategy Strategic Analysis of Facilities Requirements Developing Solutions Strategy Implementation Module 03: Facilities Planning Real Estate Management Space Management Design Briefing Post-occupancy Evaluations Real Estate Options Totally Serviced Workplaces Module 04: Managing Office WorkSpace Introduction Space and Service Management Design of the Workplace Workspace Remodelling to Optimise Performance Workplace Effectiveness Workplace Security Power Security Module 05: Vendor Management & Outsourcing Service Providers and Suppliers Types of Relationship What Kind of Relationship is Needed? Contractual Arrangements and Partnering Gain-sharing Continual Improvement Module 06: Managing Change Change in an Organisational Setting Communicating Change Responsibilities of Those Managing Change Resolving cultural Conflict Module 07: Managing Human Resources Appropriate Management Structure Employment Obligations Functions, Job Descriptions and Skills Performance Appraisal Module 08: Managing Risk Definition of Risk Types of Risks Impact of Risk on Organisation Principles and Aims of Risk Management Risk Management Standards Risk Control Techniques Module 09: Facilities Management Service Providers Preliminary Approach Managing Agent Managing Contractor Managed Budget Total Facilities Management Determining the Best Approach Module 10: Managing Specialist Services ICT Services Health Care Services Security and Protection Services Custodial Services Professional Services Risks, Insurance and Indemnities Module 11: Public-Private Partnerships and Facilities Management Public-private Partnerships (PPPs) Procurement and Contractual Approach Main types of Service Provided Payment Mechanisms Facilities Management and Private Sector Participation Relevance and Benefits of Private Investment and Partnership Problems with Private Investment and Partnership Module 12: Health, Safety, Environment and UK Law Sustainability and Environmental Issues Relevant Legislation General Policy Corporate Social Responsibility Organisation and Administration Workers' Rights Disability Discrimination Safety Rules and Practice ------------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------------- ***Level 7 Diploma in Operations Management*** Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management Assessment Method After completing each module of the course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Management : Facilities Management This Course is perfect for - Students Fresh graduates Job Seekers Anyone interested in business analysis People who are already employed in related fields and wish to improve their knowledge and abilities. Requirements Management : Facilities Management There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Management : Facilities Management The course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM include the following: Asset Manager Assistant Property Manager Construction Manager Director, Physical Plant Developer Energy Manager Certificates Certificate of completion Digital certificate - Included

This Business Development course is designed for Business Developers, Analysts, Consultants, Administrators, Advisors, Office Managers, Line Managers, Administration Managers, Directors,Project Managers. This thoroughly guided course will take you through marketing, common marketing types, successful planning which will lead to business development, process, supply chain, project and procurement management, business analysis planning and monitoring, planning and forecasting operations. You will also learn strategic analysis, analysing problems, analysing solutions, strategic development, selecting solutions, retail pricing, selling in multiple channels and generating solutions using the blink method, six thinking hats, brainwriting, mind mapping and many more. Additionally, we will ensure you explore and gain communication skills, time and conflict management skills, administrative skills, identifying and managing risks through risk assessment and various negotiation techniques. Lastly, you will grasp talent and quality management skills, brainstorming skills, and etiquette skills that will help you represent your boss and your company. Learning Outcomes By the end of the course, learners will be able to: Deepen their knowledge on how to plan for business development effectively Familiarise themselves with process and supply chain management Get familiar with procurement, purchasing and project management Learn how to set retail pricing and selling in multiple channels Acquire the skills required to conduct strategic analysis, planning and monitoring Know how to analyse issues and come up with the right solution with a complete analysis Learn and gain various skills like negotiation techniques, communication skills, brainstorming skills and many more Know etiquettes that will help build strong business relationships Key Features of the Business Development Course: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life Coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of this course is as follows: ***Business Development*** Module 1: Business Development and Succession Planning SWOT Analysis Understanding the value of Succession Planning Development of a Succession Plan Module 2: Process Management Elements of Enterprise Content Management Business Process Re-Engineering Model The Business Process Management Life Cycle Module 3: Supply Chain Management The Structure of a Supply Chain Flows of Supply Chain Module 4: Planning & Forecasting Operations Demand and Forecasting Forecasting Methods Aggregate Planning Planning for Product Pricing Credit Risk Management Module 5: Procurement & Purchasing Management Objectives of Procurement Procurement Organisation Objectives of Purchase Logistics Design Module 6: Project Management Constraints of a Project Understanding the Project Life Cycle Module 7: Retail Pricing Retail Market Levels - Mass Market, Middle-Market and Luxury Retail Pricing - Objectives and Strategies Price Elasticity Markdowns: Seasonal Sales, Reductions and Offers Module 8: Business Analysis Planning and Monitoring Module 9 Strategic Analysis and Product Scope Strategy Development Porter's Five Forces model Competitive Strategy Analysis Module 10: Quality Management Creating the Quality Management Plan Implementing Quality Project Management Benefit/Cost Analysis Quality Assurance Applying Quality Control Implementation Module 11: Management Skills for Leading Your Team Dealing With Issues Within Your Team The Art of Correct Communication Module 12: Selling in Multiple Channels Mail order Direct marketing Online retailing Consumer engagement Long-tail effect Fulfilment and delivery systems Multichannel retailing Module 13: Representing Your Boss and Company Leadership Competence Anatomy Five Stages of Competence Aspects of Competence Importance of Professionalism at Work Module 14: Preparing for Brainstorming Removing Mental Blocks Stimulating Creativity Module 15: Generating Solutions (I) Brainwriting and Mind Mapping Duncker Diagrams Module 16: Generating Solutions (II) The Morphological Matrix The Six Thinking Hats The Blink Method Module 17: Analysing Solutions Analysing Wants and Needs Using Cost/Benefit Analysis Module 18: Selecting a Solution Doing a Final Analysis Paired Comparison Analysis Module 19: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Module 20: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 21: Skills of an Effective Administrator The 'Three Skills Approach' Technical Skills Human Skills Conceptual Skills Module 22: What is Marketing? Module 23: Common Marketing Types (I) Direct Marketing Active Marketing Incoming Marketing Outgoing Marketing Module 24: Common Marketing Types (II) Guerrilla Marketing B2B Marketing B2C Marketing Promotional Marketing Module 25: Conflict Management Introduction Understand the Keys to Conflict How Misunderstandings Arise and the Solution Personality Types in Conflict Escalation of Conflict De-escalating Conflict Closing Section Module 26: Talent Management Module 27: Time Management Prioritising the Workload The Pareto Principle and Tips Module 28: Managing Risk and Recovery Creating the Risk Management Plan Identifying Risks Module 29: Business Etiquette Business Etiquette and Corporate Culture Builds Strong Relationships Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior qualifications to enrol on this course. Career path This course will lead you to many different career opportunities, here are few prospects: Business Developer: £46,000 - £60,000 per annum Analyst: £40,000 - £65,000 per annum Consultant: £52,000 - £66,000 per annum Project Manager: £46,000 - £70,000 per annum Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist & Secretary course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist & Secretary course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist & Secretary Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Receptionist & Secretary Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist & Secretary Course Course 01: Medical Receptionist & Secretary Course 02: Dealing With Difficult People Course 03: Report Writing Course ***Others Included of Medical Receptionist & Secretary Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist & Secretary Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------ Assessment Method After completing each module of the Medical Receptionist & Secretary, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist & Secretary course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist & Secretary course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist & Secretary course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist & Secretary, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

The Office & Administrative Skills Training course is the best way for you to gain deep insight and knowledge of this topic. You will learn from industry experts and obtain a professional certificate after completing the course. Enrol now for a limited-time discounted price. Like all the courses of One Education, this Office & Administrative Skills Training course too is designed with the utmost attention and thorough research. All the topics are broken down into easy to understand bite-sized modules that help our learners to understand each lesson very quickly. We don't just provide courses at One Education; we provide a rich learning experience. After purchasing a course from One Education, you get complete 1-year access with tutor support. Our expert instructors are always available to answer all your questions and make your learning experience exquisite. Why People Love And Enrol In This Course From One Education 24/7 access to the course for 12 months Study at your own pace Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results Here at One Education, we put our heart and soul into every single course we design. We make sure that all our courses are designed and developed by industry experts. We aim always to provide value to our learners with quality courses. Our learners are our top priority, and you as a learner will gain tremendous knowledge and skill on this topic from this Office & Administrative Skills Training. The certification that you will receive upon completing this course will help to boost your resume and will help you stand out among your peers in the competitive job market.Our course will help you get employed in the relevant field and advance your career. Enjoy this expertly made course from One Education. Enrol now! Course Curriculum This course is designed with the following modules: Module 1: Personal Assistant Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade Being an Effective Gatekeeper Organizational Skills Confidentiality Guidelines Special Tasks Module 2: Admin Support Getting Organized Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills Non-Verbal Communication Skills Empowering Yourself The Team of Two Taking Care of Yourself Module 3: Administrative Management Why Your Office Needs Administrative Procedures Gathering the Right Tools Identifying Procedures to Include Top Five Procedures to Record What to Include in Your Binder Organizing Your Binder What Not to Include in the Procedure Guide Share Office Procedure Guide Successfully Executing the Guide Module 4: Organisational Skills Remove the Clutter Prioritize Scheduling Your Time To-Do Lists Paper and Paperless Storage Organization in Your Work Area Tools to Fight Procrastination Organizing Your Inbox Avoid the Causes of Disorganization Discipline is the Key to Stay Organized Module 5: Telephone Etiquette Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Writing Proposals Writing Reports Other Types of Documents Proofreading and Finishing Module 7: Time Management Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organizing Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Module 10: Microsoft Excel Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Method of Assessment To assess your learning of this office administration skills course, you have to participate in an automated multiple-choice question exam. Upon successful completion, you'll be qualified for certificates on Office & Administrative Skills Training. Also, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in this field and want to polish their knowledge and skill. Requirements There are no specific prerequisites to enrol in this Office & Administrative Skills Training. Anyone and everyone can take this course. This is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and to be over the age of 16. Career path This Office & Administrative Skills Training will help you procure a job in the relevant field and will allow you to advance your career. Many job roles will be available for you to explore after completing this course. This course also increases your competency to be eligible for promotions at work. Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £15 CPD Accredited Certification from One Education Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Separate the fact from the fiction and learn how to become a real-world crime investigator with this Detective course. It's easy to become seduced by the glamorous portrayal of 'gumshoes' and sleuths on global media, but a detective or a private investigation is a genuine profession and often needed by people looking for assistance. As you study the contents of this comprehensive tutorial, you will appreciate the science and techniques essential for this role and a successful business. Each module contains information and guidance from industry experts and provides useful tips and explanations for mastering investigating skills and starting a business. You will learn all about the responsibilities and ethics, crime classification, trained surveillance, crime scene processing, and much more. In addition to this, the administration and legislation needed to run a detective or a private investigation business are also explored. Step out of the shadows and enrol now for an exciting new career. Learning Outcomes Understanding crime classification and detection methodology Performing crime scene investigation and evidence collection Locating individuals and interviewing suspects Carrying out surveillance and using counter-surveillance tactics Presenting case reports and operating in an ethical manner Key Features CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum The detailed curriculum outline of our course is as follows: Module 01: An Introduction to the Concept of Being a Private Detective Module 02: Private Investigation Process Module 03: Classification of Crime Module 04: Starting an Investigation Module 05: Crime Scene Investigation and Photography (Part 1) Module 06: Crime Scene Investigation and Photography (Part 2) Module 07: Evidence Collection Module 08: Locating Missing People Module 09: Interview and Interrogation Techniques Module 10: Methods of identification and Sources of information Module 11: Fingerprint Verification Module 12: Handwriting Examination Module 13: Linking and Surveillance of Suspect Module 14: Counter-Espionage & Counter-Surveillance Module 15: Domestic Investigation and Types Module 16: Basic Operations of Firearms Module 17: Preparing Case Report Module 18: Code of Ethics Module 19: Operating a Private Investigation Business Additional Gifts Free Life Coaching Course Private Detective Module 01: What Is a Private Detective? Roles and Responsibilities Duties of a Private detective Skills and Characteristics for a Good Private Detective When Are they Needed? Scopes of Private Detectives Dangers Encountered by Private Detectives Career Summary Module 02: Types of Investigation Why Is Background Research Important? Resources Needed for Private Investigation Equipment Required in Private Investigation Psychological Approaches to Understand Crime Investigation Process Summary Module 03: Misdemeanours Felonies Personal Crimes Property Crimes Inchoate Crimes White Collar Crimes Summary Module 04: Assessing the Matter Event Classification and Offence Recognition Investigation Plan Summary Module 05: Principles of Crime Scene Photography Footwear Impressions Tire Impressions Tool Marks Summary Module 06: Fingerprint Photography Bloodstain Photography Bullet Path Photography Technical Photography Flash Illumination Painting with Light Available Light Photography Summary Module 07 What Is Evidence? Evident Procurement Evidence Preservation Evidence Presentation Summary Module 08: Why Do People Disappear Skip Tracing Tracing Methodologies Parental Kidnapping Investigation Summary Module 09: Interviewing Procedure Interviews Strategies Common Interviewing Errors Interviewing Guidelines Purpose of an Interview Preparation for an Interview Control over Interviews Attitude and Demeanor of the Detective Types of Approach The Interrogation Procedure The Interrogation Purpose of the Interrogation The attitude of the Detective Types of Approach Guidelines for Interrogation Summary Module 10: Methods of Identification Biometric Identification DNA Typing Composite Identification Lineups Sources of Information Physical Evidence Scientific Examinations Searching Records Information from People Summary Module 11: Fingerprint Fingerprint Individuality Fingerprint Immutability Classifying Prints Elimination Prints Techniques Fingerprint Inconsistency Handling and Preserving Prints Summary Module 12: Hand Writing Known Handwriting The Process of Assessing Handwriting The Process of Assessing Questioned Writing Summary Module 13: General Rules Pre-Surveillance Planning Location Descriptions People Scheme Safety Law Enforcement Stationary Surveillance Fixed Surveillance Short-Term Surveillance Moving Surveillance Foot Surveillance Public Conveyance Surveillance Automobile Surveillance Technical or Electronic Surveillance Stake-outs Surveillance Devices Visual Surveillance Devices Hardware Tracking Devices Practical Considerations Legal Considerations Do Not Trespass Do Not Infringe upon Privacy Summary Module 14: Surveillance Countermeasures Surveillance Principals Soft Target Hard Target Overt Target Surveillance Detection Passive Surveillance Detection Active Surveillance Detection Counter-Surveillance Technical Surveillance Anti-Surveillance Counter-Surveillance Planning Countermeasures Principles Team Surveillance Techniques Debugging Tools Orion 2.4 Non-linear Junction Detector REI CPM 700 Oscar Spectrum Analyser Summary Module 15: Defining Domestic Abuse Investigation Role of Investigators in Domestic Abuses Marital cases Divorce cases Child Abuse Elder Abuse Asset investigation Summary Module 16: How Guns Work Types of Guns Bolt Action Rifles Lever Action Rifles Semi-Automatic Rifles Shotguns Revolvers Pistols Ammunition Anatomy of a Cartridge Calibres & Bullet Types Shooting Technique of a Sling How to Attach a Rifle Sling How to Adjust a Sling Transition from a Shoulder Carry to Solid Standing Shooting Position Safety Tips Summary Module 17: Taking Statements Definition of Investigative Report Narrative Reports A Writing Told in the First-Person Narrative Objective Factual Chronological Easily Understood Comprehensive The Test of Time Note Taking Recording Times Recording Full Names Recording Quotations Principles of Preparing a Report Summary Module 18: Ethics Confidentiality and Privacy Truth Be Updated Business Conduct Avoid conflict of interest Fair Representation of Clients Legal Issues Render Only Services that Match Your Qualifications Testimony Client Relations Summary Module 19: Finding Clients Getting Paid Price Strategy Licenses and Taxes Marketing Bookkeeping Summary Accreditation All of our courses, including this course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Requirements Learners do not require any prior knowledge or qualifications to enroll in this course. Our flexible learning platform allows you to access the course from: any device any time anywhere any type of internet connection Career path Private Detective Private Investigator Business Agent Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary Diploma course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary Diploma course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing thiscourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Diploma Course Course 01: Medical Receptionist and Secretary Diploma Course 02: Report Writing Course Course 03: Level 4 Time Management Course ***Others Included of Medical Receptionist and Secretary Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Diploma Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary Diploma course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary Diploma course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Medical Receptionist and Secretary Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist and Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included