34546 Courses

Description: The world can sometimes be a genuinely distressing place for many reasons. It's impossible to get rid of stress completely. However, you can learn some of the tips and tricks to enable you to adapt or overcome at whatever point you keep running into it. Learn about how to deal with stress in your life including at the work environment. You will learn stress awareness, management, and prosperity in this online course bundle. In this course, students will have more understanding of what stress is and gain more strategies for how to manage stress. You will be equipped with necessary skills, information, and knowledge of stress related issues and stress management. Who is this course for? This course would be ideal for anyone who needs to understand stress management. Senior/junior managers, directors, administrators, customer service professionals and technical staff. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Stress Management Basics Introduction 00:15:00 Recognizing your stress Levels & triggers 01:00:00 Why do these changes occur frequently? 00:15:00 What does stress do to you? 00:15:00 Beware! Before seeking medical attention 00:30:00 Medical stress solutions analyzing 00:30:00 The importance of stress management 01:00:00 Other things that might help in Stress Management 00:30:00 The Uses of Herbs and supplements in stress Management for stress relief 01:00:00 Conclusion 00:15:00 Applying Reiki Method What Is Reiki? 01:00:00 Learning about Reiki 01:00:00 Sides Effects of Reiki 01:00:00 Reiki Healing Health Benefits 01:00:00 Reiki And Creative Problem Solving 00:30:00 Essential Benefits Of Reiki 01:00:00 Strengthen Your Reiki Energy 01:00:00 Additional Treatment Advantages Of Reiki 01:00:00 What to Expect from Reiki Practice 01:00:00 Drawbacks of Not Using Reiki 01:00:00 Wrapping Up 00:15:00 Advanced Techniques What Is Stress? 00:30:00 Causes Of Stress 01:00:00 The Effects Of Stress 00:30:00 Recognise The Warning Signs 00:15:00 Lingering Stress 00:15:00 Stress And Panic Attacks 00:30:00 Solutions On Living A Stress-Free Life 01:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Stress Management Bundle Course 00:30:00 Final Exam Final Exam- Stress Management Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Designed for athletes, coaches and anyone involved in sports, this course provides essential skills and knowledge to handle injuries and emergencies. You will know how to assess injuries, administer CPR, and deal with common sports related injuries like sprains, strains and fractures. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know what sports first aid is and why it is vital Understand the role of the sports coach or the first responder to injuries Identify the best practices for injury and illness prevention Discover the most common injuries in terms of sports casualties Learn about some serious injuries and how to treat and prevent them Learn about the injuries that can occur during outdoor activities Know how to administer first aid and lead rescue operations in case of water sports Learn how to perform CPR and how to use AED Learn how to report injuries, including how to comfort and reassure the injured person Know how to evaluate an injury and check for pre-existing health issues Learn how to manage and prevent an injury Sports First Aid Course Overview If you are a sports coach, knowing how to respond to a first-aid situation swiftly and safely is a crucial element of your job. This reaction could make a big difference in how your team recovers in the weeks after the disaster. This Sports First Aid Course Online is tailored to provide you with the necessary first aid skills to deal with a wide range of sudden sports casualties on the field. The principles of first aid, an introduction to first aid supplies, types of sports injuries, injury treatment, and sports injury prevention are all covered in our Sports First Aid course. One of the most important life skills that everyone should have is first aid. Knowing what to do in an emergency first aid situation can make a difference between life and death. Sports injuries can occur at any level of participation, from recreational leagues for children to professional teams. While some have access to athletic trainers or full-time medical personnel, others don't. Therefore, it is extremely important for all sports personnel to be trained in first aid because rapid and effective First Aid can make a major difference in how quickly and effectively an athlete recovers from an injury. Upon successful completion of this Sports First Aid Course Online, you will have the confidence to deal with any sports casualties with utmost care. Who should take this course?  This Sports First Aid Course Online is ideal for: Sports Coach Athlete PE Teacher Referee Personal Trainer Gym staff Parents This training is not limited to a specific profession. It may also be valuable to a broader audience of people involved in sporting activities or who want to learn more about sports first aid in order to help themselves and others. Entry Requirements  There are no academic entry requirements for this Sports First Aid Course Online, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method  This Sports First Aid Course Online assesses learners through multiple-choice questions (MCQs). Upon completing the modules, learners must answer MCQs to complete the assessment procedure. In the assessment pass mark is 60%. Course Curriculum How IT Works How IT Works Module 1: What is Sports First Aid Module 1: What is Sports First Aid Module 2: Common Injuries Module 2: Common Injuries Module 3: Severe Injuries Module 3: Severe Injuries Module 4: Injuries During Outdoor Activities Module 4: Injuries During Outdoor Activities Module 5: First Aid for Water Sports Module 5: First Aid for Water Sports Module 6: First Aid Priorities Module 6: First Aid Priorities Module 7: Injury Evaluation Module 7: Injury Evaluation Module 8: Injury Management Module 8: Injury Management Module 9: Sports Injury Prevention Module 9: Sports Injury Prevention Module 10: Conclusion Module 10: Conclusion Assessment Assessment - Sports First Aid Online Training Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview of Child Care Online Course Join our Child Care Online Course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Child Care Online Course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Child Care Online Course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Child Care Online Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Child Care Online Course. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Child Care Online Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Child Care Online Course is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Child Care Online Course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Child Care Online Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Early Childhood: Child Care Lesson 01: Meeting the Cleaning, Care and Toilet Requirements of Children Age 00:11:00 Lesson 02: Dressing for Children 00:07:00 Lesson 03: Nutrition and Its Importance in Children 00:09:00 Lesson 04: Things to Consider in Baby Bottle Cleaning 00:10:00 Lesson 05: The Ways to be Followed in Toilet Training, the Effects of Attitudes and Behaviours on the Children 00:09:00 Lesson 06: Ways to be Followed in Gaining Dressing Skills 00:08:00 Lesson 07: Nutritional Needs of Children Aged 1-6 00:13:00 Lesson 08: Independent Life Skills 00:14:00 Lesson 09: Types of Reinforcers 00:12:00 Downloadable Resource Resource - Early Childhood: Child Care 00:00:00

Description: This Microsoft Office 2013 PowerPoint Beginners - Complete Video Course covers the basic functions and features of PowerPoint 2013. This series begins with an introduction in developing a PowerPoint presentation. With this course you will learn about advanced text editing and how to utilize graphical elements, manipulate an existing PowerPoint presentation, create a new presentation based on a template, design a blank presentation selecting various slide layouts, print a presentation using special print options, modify a presentation using different outline views, edit and delete text in the title and bulleted placeholders, modify the presentation through choosing a color scheme and formatting the background, change all slides using the slide master, change alignment, header, footer and objects with the slides, work with drawing, sizing, moving and grouping objects, and much more. If you want to know more detail you have to be a part of this course. You will get all the basic knowledge from this course. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Office 2013 PowerPoint Beginners - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Office 2013 PowerPoint Beginners - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started with PowerPoint Navigate the PowerPoint Environment FREE 00:17:00 Create and Save a PowerPoint Presentation 00:09:00 Use Help 00:04:00 Developing a PowerPoint Presentation Select a Presentation Type 00:07:00 View and Navigate a Presentation 00:10:00 Edit Text 00:16:00 Building a Presentation 00:21:00 Performing Advanced Text Editing Format Characters 00:14:00 Format Paragraphs 00:19:00 Format Text Boxes 00:10:00 Adding Graphical Elements to Your Presentation Insert Clip Art and Images 00:09:00 Insert Shapes 00:11:00 Modifying Objects in Your Presentation Edit Objects 00:16:00 Format Objects 00:07:00 Group Objects 00:05:00 Arrange Objects 00:07:00 Animate Objects 00:06:00 Adding Tables to Your Presentation Create a Table 00:05:00 Format a Table 00:06:00 Insert a Table from Other Microsoft Office Applications 00:05:00 Adding Charts to Your Presentation Create a Chart 00:07:00 Format a Chart 00:09:00 Insert a Chart from Microsoft Excel 00:04:00 Preparing to Deliver Your Presentation Review Your Presentation 00:08:00 Applying Transitions 00:05:00 Print Your Presentation 00:05:00 Deliver Your Presentation 00:07:00 Mock Exam Mock Exam- Microsoft Office 2013 PowerPoint Beginners - Complete Video Course 00:20:00 Final Exam Final Exam- Microsoft Office 2013 PowerPoint Beginners - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview You can either dwell in anger, resentment and revenge, or you can choose to forgive and find peace within yourself. The Forgiveness Coaching Therapy course is here to help you understand the importance of forgiving and bringing out a better version of yourself. In this Forgiveness Coaching Therapy course, you will be able to recognize the power of forgiving. The course will help you understand different aspects of love. From the engaging modules, you will learn the universal laws of karma. This course will also provide you with valuable life coaching skills. In addition, you will grasp the techniques of energy healing therapy. This Forgiveness Coaching Therapy course also includes lessons on deep breathing and spiritual instincts. This Forgiveness Coaching Therapy course is the perfect opportunity to acquire the strength to forgive. It will help you in personal development and assist you in pursuing a career in the relevant industry. So, enroll today! Learning Outcomes Understand the true power of forgiveness Build the essential skills for life coaching Educate yourself on the concept of karma and life after death Familiarize yourself with the idea of energy healing therapy Grasp the correct techniques of deep breathing Deepen your understanding of primal and spiritual instincts Who is this course for? The Forgiveness Coaching Therapy course is for people who wish to discover the power of forgiveness.  Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Forgiveness Coaching Therapy course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Therapist Life Coach Motivational Speaker Module 1 - Introduction Program Overview 00:05:00 Module 2 - Forgiveness and Unconditional Love The Power of Forgiveness 00:12:00 Different Aspects of Love 00:12:00 Module 3 - Expanding Your knowledge As A Instructor Improving your coaching skills 00:08:00 True Story on The Power of Forgiveness! 00:10:00 The Age of Your Soul 00:16:00 The Universal Law of karma 00:20:00 Life After Death 00:30:00 Module 4 - Guided Meditation/Visualization for Forgiveness Instructions For Forgiveness Meditation 00:01:00 Guided Meditation on Forgiveness and Love 00:14:00 Module 5 - Energy Healing Therapy Energy Healing Therapy For Forgiveness (Important) 00:02:00 Explanation of Energy Healing 00:07:00 Forgiveness Exercise Using Energy Healing 00:01:00 Module 6 - Distant Energy Healing The Power of Distant Healing! 00:01:00 Distant Energy 00:04:00 Setting up a distant healing session 00:01:00 Module 7- Deep Breathing Proper Deep Breathing Technique 00:01:00 Deep Breathing 00:07:00 Module 8 - The Sacred Contract The Sacred Contract 00:10:00 Module 9 - Primal and Spiritual Instincts Becoming aware of our Spiritual Instincts 00:01:00 Primal and Spiritual Instincts 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Are you health conscious and/ want to make a difference in the life of the people you meet? Do you believe that good health comes from inside? If yes, then the Diploma in Healthy Eating is just tailored for you. This course is aimed at teaching the students about healthy eating habits in a wider context; ranging from metabolic studies and food science to social and behavioural nutrition. So enrol now and make a difference in your own life and empower people to lead a healthier life by providing credible nutritional and diet advice. Who is the course for? This Course is for anyone who wants to get fit and/or loose weight in a healthy and scientific way. People who have an interest in working as nutritional advisor For those individuals interested in living a healthy lifestyle. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email.   Career Path: Weight Loss Advisor Nutrition Advisor Nutritionist. Module: 01 Healthy Eating for Adults 00:30:00 Healthy Eating During Pregnancy 00:15:00 Healthy Eating During Exams 02:00:00 Healthy Eating At Work 00:30:00 Feel Good And Look Young With Healthy Eating 00:30:00 Eating Healthy When Dining Out 00:30:00 Eating Healthy Under Stress 00:15:00 Eating Healthy For A Big Game 00:30:00 Eating Healthy for a Better Heart 00:15:00 Eating Healthy During Traveling 00:15:00 Eating Healthy After A Hangover 00:15:00 Does Hypnosis Therapy Really Help For Healthy Eating 01:00:00 Dark Chocolate Is Healthy Eating - Miracle Or A Myth 00:30:00 Benefits Of Healthy Eating 00:15:00 Beat Obesity With Healthy Eating 00:15:00 Module: 02 Why Should You Eat Healthy 00:15:00 The Secrets to Eating Healthy 00:15:00 Stimulating Your Love Life with Healthy Eating 00:30:00 Recipes For Healthy Eating 00:30:00 Healthy Eating Plan For A Diabetic 00:30:00 Healthy Eating On A Budget 00:45:00 Healthy Eating For Weight Gain 00:15:00 Healthy Eating For Teenagers 00:30:00 Healthy Eating For People Over Sixty 00:15:00 Healthy Eating For Infants 00:30:00 Mock Exam Mock Exam- Diploma in Healthy Eating 00:20:00 Final Exam Final Exam- Diploma in Healthy Eating 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Call center agent is a person that represents the company through handling incoming and outgoing calls. Depending on the business they are in, it is possible for them to handle account inquiries, customer complaints or support issues. As call center agents are considered as representatives of a company, they must be trained to make sure they are representing the company well. Learn the necessary skills through this advanced call center course we are providing and become a professional call center agent. Who is the course for? Call center agents or customer service representatives who need to acquire skills for their profession. People who are interested in call center customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Call Center Training course is a useful qualification to possess, and would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre and Customer Service Basics Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Call Centre & Customer Service Training Course- Activities 00:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Call Centre Skills Training 00:30:00 Final Exam Final Exam- Advanced Call Centre Skills Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

It is almost impossible to even imagine a corporate world without a healthy and trained group of people working together to achieve the tasks which would be unachievable otherwise. With this course, learn how to make a solid team-building strategy that can create an environment of greater collaboration and unity. Learn the concepts that make up a great team, the factors that help it to be successful and also how to be an inspiring team role model. You will also learn how to face obstacles as a team and overcome them. With teams at the heart of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. This course can definitely help you get there! Learning Outcomes: The price of working as a team How to develop team standard, ground rules, and team contracts Their team player methods as well as how it can be applied effectively Mediums to create team belief The phases of team development and how to assist a team go through them The sensitive role communication skills will contribute to building and managing a team atmosphere Paths in which team members can get engaged in and boost in a team setting Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Diploma in Team Building is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Diploma in Team Building is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 1 Defining Teams 00:15:00 Establishing Team Norms 00:15:00 Working as a Team 00:15:00 Your Team Player Type 01:00:00 Building Team Trust 00:15:00 The Stages of Team Development 00:30:00 Communication 00:30:00 Becoming a Good Team Player 00:15:00 Module: 2 Types of Teams 00:15:00 The TORI Team Building Model 00:15:00 The Five Stages of Team Development 00:30:00 Characteristics of Great Teams 00:15:00 Clear Roles and Assignments 00:15:00 Team Player Types 00:30:00 The Trust/Relationship Model 00:05:00 Lateral and Vertical Thinking 00:05:00 Creative Team Thinking 00:45:00 Team Shaping Factors 00:15:00 Solving Problems 00:30:00 Interventions for Team Leaders 00:30:00 Resolving Conflict 00:15:00 SWOT Analysis 00:15:00 Developing Team Action Plans 00:15:00 Mock Exam Mock Exam- Diploma in Team Building 00:30:00 Final Exam Final Exam- Diploma in Team Building 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: You don't have to start a fad diet and starve yourself this summer to look good in your summer swimsuit. Start eating healthy and hit the beach with that perfect body. It is generally believed that summers are better for exercise routine as the basic metabolic rate is believed to go higher and foods are burned faster. However, it is very necessary to watch out to what you eat and how much exercise you do. Enrol in our diploma in summer dieting and learn not only how to control your calories this summer but also establish a healthy eating style. Who is the course for? Anyone who wants to loose weight and get in shape this summer Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Nutritionist Weight adviser Healthy diet adviser Module: 01 Healthy Eating Pyramid 00:15:00 Healthy Diet Foods For This Summer 00:30:00 Health Diet Plans For The Summer 00:30:00 Great Diets For The Summer 00:15:00 Eat Right And Lose Those Extra Pounds This Summer 00:30:00 Eat Healthy This Summer And Hit The Beach With That Perfect Body 00:15:00 Diet This Summer For A Great Beach Body 00:15:00 Diet This Summer And Improve Your Fitness 00:30:00 Cool Salads For Your Summer Diet 00:30:00 A Simple Summer Detox Diet Plan 00:30:00 Your Summer Holiday Diet Tips 00:30:00 Your Diet Guide for the Summer 00:30:00 Module: 02 Weight Loss Tips for the Summer 00:30:00 Weight Loss Plans for the Summer 00:30:00 Tips on Maintaining a Healthy Diet 00:30:00 The Principles Of A Summer Diet 00:15:00 The Best Summer Foods For Weight Loss 00:15:00 Summer Weight Loss Diets For The Health Conscious 00:30:00 Summer Foods for Weight Loss 00:30:00 Summer Diet Tips for Women 00:30:00 Steps to a Healthy Summer Diet 00:30:00 Some Great Tips For A Summer Diet 00:15:00 Some Cool Diets For Summer 00:15:00 Raw Food Diets for Summer 00:15:00 Low Cal Recipes For A Summer Diet 00:30:00 Additional Supporting Material Additional Supporting Material : Healthy Eating A Practical Guide 00:00:00 Additional Supporting Material : Healthy Eating A Practical Guide 00:00:00 Mock Exam Mock Exam- Diploma in Summer Dieting 00:20:00 Final Exam Final Exam- Diploma in Summer Dieting 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Funeral Service Management Level 2 course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Funeral Service Management Level 2 Course for? This Funeral Service Management Level 2 course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Funeral Service Management Level 2 Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Funeral Service Management Basic Concepts of Funeral Arrangement 00:15:00 General Funeral Etiquette 00:20:00 Funeral Homes 00:20:00 Marketing and Business Advice for Funeral Service 00:30:00 The Funeral Director 00:15:00 Bereavement and Grief 00:15:00 Catholic Funerals 00:20:00 Church of England Funerals 00:10:00 Thanatology 00:20:00 Social Fund Funeral Expenses Payment for an Adult 00:10:00 Planning for Your Funeral 00:30:00 Interpersonal Skills and Communication in Funeral Services 00:15:00 Skills for Assisting the Bereaved 00:50:00 Consumer Information in Funerals 00:20:00 Current Trends in the Funeral Industry 00:15:00 Natural or Green Funerals 00:20:00 Trends in Cremation 00:20:00 Funeral Marketing and the Internet 00:20:00 Pet Funerals 00:20:00 National Association of Funeral Directors 00:20:00 Natural Burial Grounds 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00