3377 Courses

Are you ready for a total wipe-out of your organization to make way for the growth that comes along with a digital transition? Were you aware that was what a digital transition is? This type of pivot is a huge step for a company and has a lot more to consider than some people think. Do you know what the first step is? You might be surprised. A digital transformation is a catalyst for an organization's growth and future sustainability. Because of its impact on the identity of your organization, it is important to understand that steps to get there. This microlearning video serves as a great starting point. This video is great for anyone involved in strategic planning at your organization. Length: 5:06 Learning Objectives Construct a compelling vision for digital transformation within your organization, illuminating the reasons behind the transition and its role in shaping the future of the company.;Develop a comprehensive digital transformation strategy that assesses current performance, outlines future goals, and identifies how digital technology will facilitate goal achievement, using a well-structured roadmap as a guiding framework.;Cultivate effective change management and communication skills to ensure that all stakeholders, including employees and customers, are engaged, informed, and prepared for the organizational shifts that accompany a digital transformation.

Business Analysis Fundamentals: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals to pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). This course teaches participants the overall process of business analysis and where it fits in the bigger picture of the project life cycle and the business context. The course is interactive and combines discussion, active workshops, and demonstrations of techniques. The goal is bottom-line results that cut through the real-world problems facing people seeking to improve the way they operate to develop new and improved systems and products or otherwise deliver results through project performance. What you will Learn At the end of this program, you will be able to: Define the solution scope Work with the development team in the systems testing stage Ensure the solution is usable in the business environment Foundation Concepts Defining the business analyst (BA) function The role of the BA as change agent An introduction to the BABOK® Guide BA roles and relationships through the project life cycle (PLC) Business Analysis Planning and Monitoring Overview of business analysis planning and monitoring (BAP&M) Business analysis planning and monitoring - process and tools Business analysis planning and monitoring - roles and responsibilities Business analysis planning and monitoring - governance, information management, and performance improvement Elicitation and Collaboration Overview of elicitation and collaboration Elicitation and collaboration techniques Requirements Life Cycle Management Overview of requirements life cycle management Requirements life cycle management task details Strategy Analysis Overview of strategy analysis Analyze current state Define future state Assess risks Define change strategy Requirements Analysis and Design Definition Overview of requirements analysis and design definition (RA&DD) The anatomy of requirements RA&DD task descriptions RA&DD techniques Solution Evaluation Overview of solution evaluation Solution evaluation tasks Solution evaluation in development stages Underlying Competencies Overview of underlying competencies (UC) Underlying competencies

24 Hour Flash Deal **25-in-1 B2B Business Development & Sales Advanced Diploma Mega Bundle** B2B Business Development & Sales Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the B2B Business Development & Sales Advanced Diploma package online with Studyhub through our online learning platform. The B2B Business Development & Sales Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This B2B Business Development & Sales Advanced Diploma course provides complete 360-degree training on B2B Business Development & Sales Advanced Diploma. You'll get not one, not two, not three, but twenty-five B2B Business Development & Sales Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these B2B Business Development & Sales Advanced Diploma courses are yours for as long as you want them once you enrol in this course This B2B Business Development & Sales Advanced Diploma Bundle consists the following career oriented courses: Course 01: B2B Business Development: Strategies for Sustainable Growth Course 02: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Course 03: Negotiation Skills Course 04: Key Account Management (KAM) Certificate Course 05: Customer Relationship Management Course 06: Digital Marketing Course 07: Make Business Plans: Forecasting and Budgeting Course 08: Medical Sales Representative Course 09: Business Development Manager Course 10: Business Administration and Financial Management Course 11: Business Law Course 12: Leadership & Management Training Course 13: Sales Training: Practical Sales Techniques Course 14: Principles of Marketing - Online Course Course 15: Business Analysis Certification & Corporate Investigation Training Course 16: Business Management & Development Course 17: Diploma in Executive & Business Process Management Course 18: Product Management for Maximum Sales: Boosting Business Success Course 19: Business Strategy Planning Course 20: Strategic Planning and Implementation Course 21: Increase Your Sales Through a Profitable Pricing Strategy Course 22: Business Finance Course 23: Step-by-Step Guide to Determining Your Target Market Course 24: Digital Product Management Course 25: Workplace Performance Management The B2B Business Development & Sales Advanced Diploma course has been prepared by focusing largely on B2B Business Development & Sales Advanced Diploma career readiness. It has been designed by our B2B Business Development & Sales Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The B2B Business Development & Sales Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This B2B Business Development & Sales Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This B2B Business Development & Sales Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into B2B Business Development & Sales Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The B2B Business Development & Sales Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive B2B Business Development & Sales Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step B2B Business Development & Sales Advanced Diploma lessons One to one assistance from B2B Business Development & Sales Advanced Diplomaprofessionals if you need it Innovative exams to test your knowledge after the B2B Business Development & Sales Advanced Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five B2B Business Development & Sales Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your B2B Business Development & Sales Advanced Diploma certificate and transcript on the next working day Easily learn the B2B Business Development & Sales Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This B2B Business Development & Sales Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in B2B Business Development & Sales Advanced Diploma Requirements To participate in this B2B Business Development & Sales Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in B2B Business Development & Sales Advanced Diploma Career path You will be able to kickstart your B2B Business Development & Sales Advanced Diploma career because this course includes various courses as a bonus. This B2B Business Development & Sales Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore B2B Business Development & Sales Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Overview Developing a solid foundation in a B2B business development plan can be the turning point of your career. It will open new career opportunities and also provide deep insights for aspiring business owners. Our Business Development Training (B2B) course is the perfect place to build your expertise in this area. The course is designed to provide you with an overall understanding of B2B business development. Through the informative lessons, you will learn the core concepts of process and framework. Then, you will get the chance to develop B2B sales and marketing skills. Here, you will also develop the skills for forming sales teams, generating leads, creating business development plans and much more. After the completion of the course, you will receive a certificate of achievement. This certificate will help you pursue a promising career in the business world. Enrol now! Course Preview Learning Outcomes Familiarise yourself with the business development process and framework Understand the basics of B2B sales and marketing Grasp effective B2B marketing strategies Develop the skills for forming, managing and evaluating B2B sales team Enhance your knowledge of B2B selling techniques Build your expertise in sales management Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Developing business strategies Sales management Marketing Team management Who Should Take this Business Development Training (B2B)? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Business Development Training (B2B) course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Business Development Training (B2B) Certification After completing the Business Development Training (B2B) Course successfully,  you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Business Development Training (B2B) course will equip you with effective skills and abilities and help you explore career paths such as  Business executives Managers Sales executives Marketing executives Module 01: Introduction to Business Development Introduction to Business Development 00:27:00 Module 02: Fundamentals of B2B Sales and Marketing Fundamentals of B2B Sales and Marketing 00:15:00 Module 03: The B2B Buyer The B2B Buyer 00:13:00 Module 04: B2B Marketing Strategy B2B Marketing Strategy 00:14:00 Module 05: Sales and Marketing Alignment Sales and Marketing Alignment 00:14:00 Module 06: Forming a B2B Sales Team Forming a B2B Sales Team 00:14:00 Module 07: Generating B2B Leads Generating B2B Leads 00:15:00 Module 08: B2B Sales Techniques B2B Sales Techniques 00:16:00 Module 09: B2B Sales Management B2B Sales Management 00:14:00 Module 10: B2B Business Development Strategies B2B Business Development Strategies 00:27:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Effecting Business Process Improvement Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management. What you will Learn You will learn how to: Define and document a business process Work with various business modeling techniques Perform an enterprise analysis in preparation for determining requirements Analyze business processes to discern problems Foundation Concepts Overview of business analysis and process improvement Defining the business process Introducing the proactive business analyst Focusing on business process improvement for business analysts Launching a Successful Business Process Improvement Project Overview of the launch phase Understanding and creating organizational strategy Selecting the target process Aligning the business process improvement project's goals and objectives with organizational strategy Defining the Current Process Overview of current process phase Documenting the business process Business modeling options: work-flow models Business modeling options: Unified Modeling Language (UML) model adaptations for business processes Analyzing the Current Process Process analysis overview Evaluation: establishing the control group Opportunity techniques: multi-discipline problem-solving Opportunity techniques: matrices Building and Sustaining a Recommended Process Overview of the recommended process and beyond Impact analysis Recommended process Transition to the business case Return to proactive state

Effecting Business Process Improvement: In-House Training Business analysts facilitate the solution of business problems. The solutions are put into practice as changes to the way people perform in their organizations and the tools they use. The business analyst is a change agent who must understand the basic principles of quality management. This course covers the key role that business analysts play in organizational change management. What you will Learn You will learn how to: Define and document a business process Work with various business modeling techniques Perform an enterprise analysis in preparation for determining requirements Analyze business processes to discern problems Foundation Concepts Overview of business analysis and process improvement Defining the business process Introducing the proactive business analyst Focusing on business process improvement for business analysts Launching a Successful Business Process Improvement Project Overview of the launch phase Understanding and creating organizational strategy Selecting the target process Aligning the business process improvement project's goals and objectives with organizational strategy Defining the Current Process Overview of current process phase Documenting the business process Business modeling options: work-flow models Business modeling options: Unified Modeling Language (UML) model adaptations for business processes Analyzing the Current Process Process analysis overview Evaluation: establishing the control group Opportunity techniques: multi-discipline problem-solving Opportunity techniques: matrices Building and Sustaining a Recommended Process Overview of the recommended process and beyond Impact analysis Recommended process Transition to the business case Return to proactive state

***24 Hour Limited Time Flash Sale*** Business Development, Business Plan with Business Intelligence and Data Mining Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you ready to amplify your career trajectory in the dynamic world of business? Invest in your future with our prestigious bundle of 8 courses - Business Development, Business Plan with Business Intelligence and Data Mining. Delve deep into the world of business with our Quality License Scheme (QLS) endorsed courses, which include Business Development & Sales, Business Plan for Entrepreneurs, and Business Intelligence and Data Mining. These comprehensive theoretical courses are designed to equip you with advanced knowledge and the business acumen needed to excel in your field. And the icing on the cake? You'll receive a hardcopy certificate, a testament of your newfound expertise, with each of these QLS-endorsed courses. Whether you're an aspiring entrepreneur, a business enthusiast, or a data-savvy professional, our course bundle will provide an exhaustive theoretical understanding of complex business concepts, strategies, and methodologies. Commit to continuous learning and set yourself apart with our transformative course bundle. Invest today and shape the business leader in you for tomorrow. Key Features of the Business Development, Business Plan with Business Intelligence and Data Mining Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Business Development, Business Plan with Business Intelligence and Data Mining bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Learn Business Development & Sales from A-Z QLS Course 02: Business Plan for Entrepreneours QLS Course 03: Business Intelligence and Data Mining 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Business Development Fundamentals: Lean Strategies for Business Course 02: Business Management Course 03: Business and Data Analytics for Beginners Course 04: Business Strategy Planning Masterclass Course 05: Diploma in Business Analysis In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Business Development, Business Plan with Business Intelligence and Data Mining courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Acquire advanced knowledge of business development, sales strategies, and business planning. Understand the principles of Business Intelligence and Data Mining and their impact on business decision-making. Gain comprehensive insights into Lean Strategies, Business Management, and Data Analytics. Develop an in-depth understanding of business strategy planning and business analysis. Enhance your ability to think critically and analytically about complex business scenarios. Discover new methods of applying theoretical concepts to real-world business challenges. Unlock your business potential with our course bundle: Business Development, Business Plan with Business Intelligence, and Data Mining. The bundle encompasses eight thoughtfully curated courses designed to offer a robust theoretical understanding of key business domains. From Business Development to Data Analytics, you'll embark on a comprehensive journey of learning and exploration. Our three QLS-endorsed and five CPD QS-accredited courses provide an academically rigorous learning experience, coupled with the prestige of hardcopy certificates. Elevate your career prospects and become an influential player in the world of business. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to broaden their knowledge in business development and strategic planning. Aspiring entrepreneurs aiming to acquire solid theoretical foundations before launching their ventures. Professionals looking to diversify their skill set with knowledge of business intelligence and data mining. Career path Business Development Manager: £35,000 - £60,000. Business Intelligence Analyst: £30,000 - £50,000. Data Analyst: £25,000 - £45,000. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Prepare to transform your career trajectory with our insightful course bundle. In the UK, professionals equipped with strategic business management, business analysis, and stakeholder management skills are at the forefront of the business world, commanding impressive yearly salaries. Salaries for strategic business managers range from £55K to £85K, business analysts see a range of £45K to £65K, while professionals in stakeholder management earn anywhere from £50K to £75K annually. With the right theoretical foundation and knowledge, these positions can be within your reach. Our bundle comprises three enlightening courses. Each one is meticulously designed to deliver a deep understanding of the subject matter, completely devoid of industry jargon and presented in a digestible format. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Stakeholder Management Strategic Business Management - Online Diploma Course Fundamentals of Business Analysis Learning Outcomes: Comprehend the essence of stakeholder management and its strategic role in businesses. Understand the fundamentals and principles of strategic business management. Grasp the basics of business analysis and its applications in various business scenarios. Learn how to make strategic decisions based on stakeholder management and business analysis. Gain knowledge of the theories and concepts underlying effective strategy and stakeholder relationships. Develop the ability to apply theoretical knowledge to hypothetical business situations. 'Stakeholder Management' equips learners with an understanding of the importance of stakeholders in business success. It delves into the strategies for managing stakeholder relationships and techniques to align stakeholder needs and their goals. The 'Strategic Business Management - Online Diploma Course' explores the core principles of strategic management, including the process of strategic planning, the factors influencing business strategy, and the relationship between strategy, competitive advantage, and organisational performance. 'Fundamentals of Business Analysis' provides learners with the theories and principles that underpin effective business analysis. It covers a range of topics from defining it's need and identifying solutions, to understanding the role of a business analyst in strategic planning and decision making. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work in strategic business management. Professionals seeking to enhance their stakeholder management skills. Business students looking to augment their understanding of strategic management and business analysis. Entrepreneurs desire to better manage stakeholders and strategize effectively. Individuals are interested in gaining a theoretical understanding of business management and analysis. Career path Strategic Business Manager - £55K to £85K/year. Stakeholder Relationship Manager - £50K to £75K/year. Business Analyst - £45K to £65K/year. Project Manager - £50K to £70K/year. Strategic Consultant - £55K to £90K/year. Business Strategy Analyst - £45K to £60K/year. Stakeholder Engagement Officer - £40K to £60K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Stakeholder Management absolutely free! Upon finishing Strategic Business Management - Online Diploma Course and Fundamentals of Business Analysis, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Get ready for an exceptional online learning experience with the Branding, Strategic Marketing, Business Management, SEO & Social Media bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. Branding, Strategic Marketing, Business Management, SEO & Social Media is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. This Branding & Strategic Marketing offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Branding & Strategic Marketing package has something for everyone. As part of the Branding, Strategic Marketing, Business Management, SEO & Social Media package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Branding & Strategic Marketing bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Branding & Strategic Marketing Bundle Comprises the Following CPD Accredited Courses: Branding Fundamentals for New Business Branding Your Business Developing Strategic Executive Management How to Produce a Creative Marketing Strategy Win Customers Efficiently: Customer Service Diploma Business Management and Finance Course Communication Masterclass Building Strong Relationships Learn to Identify and Solve Business Problems Creating and Branding with Canva for Beginners How To Do Keyword Research For SEO & Ranking On Google Linkedin Marketing for Business Youtube Marketing Strategy Facebook Marketing Strategy for Business Social Media Strategy for Business Learn to Optimize Results With Facebook Analytics Creating and Branding with Canva Advanced Level Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Branding & Strategic Marketing Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with Branding & Strategic Marketing. Build a strong knowledge base in your chosen course via Branding & Strategic Marketing. Benefit from the flexibility and convenience of online learning. With the Branding & Strategic Marketing package, validate your learning with a CPD certificate. Each course of this Branding & Strategic Marketing bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Branding & Strategic Marketing bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with Branding, Strategic Marketing, Business Management, SEO & Social Media, a rich anthology of 15 diverse courses. Each course in the Branding & Strategic Marketing bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Branding, Strategic Marketing, Business Management, SEO & Social Media bundle will take you on a unique and enriching educational journey. The Branding & Strategic Marketing bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Branding, Strategic Marketing, Business Management, SEO & Social Media bundle offers you the flexibility and convenience to learn at your own pace. Make the Branding & Strategic Marketing package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Branding, Strategic Marketing, Business Management, SEO & Social Media bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Branding, Strategic Marketing, Business Management, SEO & Social Media bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Branding & Strategic Marketing bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.