29572 Courses

In today's digital age, mastering the art of communication has never been more vital. The 'Effective Communication Skills Diploma' offers an immersive dive into the multifaceted world of conveying ideas. From the nuances of business discourse to the subtleties of graphic representation, this diploma covers the broad spectrum ensuring you're adept at expressing thoughts in various scenarios. Electronic methods, verbal cues, and even the intricate dynamics of assisting superiors are all dissected, providing learners with a comprehensive toolkit to tackle any professional challenge. Learning Outcomes Understand the principles and techniques of business discourse. Differentiate between verbal and non-verbal cues and their importance. Craft clear and concise written messages for various platforms. Navigate the landscape of electronic communication effectively. Deploy graphics as a powerful tool for conveying complex information. Why buy this Effective Communication Skills Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Effective Communication Skills Diploma there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Effective Communication Skills Diploma for? Aspiring leaders seeking to amplify their communicative reach. Professionals aiming to enhance interpersonal interactions in a business setting. Individuals wanting to decipher and deploy graphic communication effectively. Assistants desiring a better understanding of communication dynamics with superiors. Anyone eager to bolster their overall communication prowess. Prerequisites This Effective Communication Skills Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Effective Communication Skills Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Communication Specialist: £30,000 - £40,000 Public Relations Manager: £35,000 - £50,000 Technical Writer: £27,000 - £40,000 Electronic Communication Analyst: £40,000 - £55,000 Graphic Communicator: £28,000 - £42,000 Executive Assistant: £25,000 - £35,000 Course Curriculum Module 01: Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Module 02: Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Module 03: Written Communication Written Communication 00:13:00 Module 04: Electronic Communication Electronic Communication 00:19:00 Module 05: Communicating with Graphic Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Module 06: Effectively Working for Your Boss Representing Your Boss and Company 00:36:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00

The need for key staff to have commercial skills is paramount, as the public sector is increasingly opened up as a commercial market, in which organisations compete against each other and the private sector for contracts. Generating additional income and being commercially aware is vital for this to be a success, and is what many public sector organisations are looking to do. This programme will help you: See commercial awareness as not just another skill-set, but as a different mind-set Use a variety of tried-and-tested commercial, analytical decision-making techniques and tools Define your commercial objectives Develop a strategic focus Start looking at service clients as market segments Analyse, in a competitive context, your service offering Plan a commercial strategy, prepare for its implementation and see it through to execution 1 What is commercial thinking? Understand what it means to be a commercial thinker Identifying commercial opportunities often involves not only a different skill set but also a different mindset; looking at the services that you provide 2 Defining strategic commercial objectives Defining your key commercial objectives Prioritising your strategic objectives Two key strategic planning tools:Resource and Competency MatrixPESTLE How to apply these tools to your particular situation 3 Developing a strategic focus Decision-making on how to compete in the markets identified by your strategic objectives requires a strategic focus Developing strategic focus A tool for helping you to make those decisions: using the Ansoff Matrix 4 Defining customer targets How to think more commercially by understanding who all your customers are and how they differ from each other how to apply the principles to your areas to identify the type of customers you have and their key characteristics - Customer segmentation Who are your customers? How do their needs vary? - Scenarios 5 The competitive market place Understanding the competitive forces at play Different types of competition Analysing your competitive environment using Porter's 5 Forces model 6 Meeting stakeholder expectations Two simple models to help you identify the key stakeholders who could influence your commercial environment How to use your stakeholders to help you achieve your commercial objectives 7 Implementation - systems, structures and processes Effective commercial activity involves working with others to implement ideas and strategies What do you need to have in place before you implement your commercial strategy? How to health-check your organisation prior to implementation using the McKinsey 7S framework 8 Implementation - people and culture A good commercial strategy only works if the people involved buy in to the ideas and if the culture of the organisation is conducive to the effective implementation How the latest thinking in behavioural economics can help you develop your culture and people to work commercially 9 Tools and checklists Be more commercial within your sphere of influence using a commercial checklist to help you Using the checklist as a benchmark against the most commercially aware organisations Using the checklist as a health check - both corporately and individually

Discover the essential principles and practices of bookkeeping and financial accounting. Learn key concepts, techniques, and best practices for managing financial records and making informed business decisions. Explore the foundations of financial management in this comprehensive guide.

The 'Diploma in English Law and UK Legal Infrastructure' course provides a comprehensive understanding of the legal workplace, professionals, law and legal systems, as well as various areas of law in the UK. Participants will gain knowledge in contract law, human rights law, employment law, property law, criminal law, and other common legal matters. Learning Outcomes: Familiarize with the legal workplace and the roles of legal professionals in the UK. Understand the fundamentals of law and different legal systems. Comprehend the principles and applications of contract law and business law. Gain insights into human rights law and its significance in the UK legal framework. Learn about employment law, including rights and responsibilities of employees and employers. Acquire knowledge of property law and its implications in real estate transactions. Understand mortgage law and its role in property financing and ownership. Explore wills, probate, and estate law, including the legal aspects of inheritance and distribution of assets. Gain an overview of criminal law, its classifications, and the criminal justice system. Study other common laws and legal matters relevant to individuals and businesses in the UK. Why buy this Diploma in English Law and UK Legal Infrastructure? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in English Law and UK Legal Infrastructure you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in English Law and UK Legal Infrastructure does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Diploma in English Law and UK Legal Infrastructure was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in English Law and UK Legal Infrastructure is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: The Legal Workplace and Professionals The Legal Workplace and Professionals 00:47:00 Module 02: Law and Legal Systems Law and Legal Systems 00:35:00 Module 03: Contract Law & Business Law Contract Law & Business Law 00:55:00 Module 04: Human Rights Law Human Rights Law 00:13:00 Module 05: Employment Law Employment Law 00:27:00 Module 06: Property Law Property Law 00:21:00 Module 07: Mortgage Law Mortgage Law 00:17:00 Module 08: Wills, Probate & Estate Law Wills, Probate & Estate Law 00:16:00 Module 09: Criminal Law Criminal Law 00:25:00 Module 10: Other Common Laws & Legal Matters Other Common Laws & Legal Matters 00:36:00 Mock Exam Mock Exam - Diploma in English Law and UK Legal Infrastructure 00:20:00 Final Exam Final Exam - Diploma in English Law and UK Legal Infrastructure 00:20:00

Duration 1 Days 6 CPD hours This course is intended for This seminar is intended for individuals who want to gain intermediate knowledge of Sales. Overview Upon successful completion of this seminar, guests will gain intermediate knowledge of Sales Leadership and learning resource availability. In this seminar, guests will obtain knowledge in Sales Leadership, leveraging New Horizons' Leadership and Professional Development Program. Sales Leadership Session Sales Leadership Topics

The Quintessential Customer Experience (QCx) Forum is a ‘peer advisory’ community of communications and Cx professionals whose primary objectives are: To help members keep abreast of the latest CX developments To share best practice across different industry sectors. To provide individual support, advice and guidance for members Membership includes quarterly meetings, team coaching, 1:1 mentoring and online resource. Benefits The QCx Forum benefits both the CX professional and the organisations they work for. Employer Benefits include: Benchmarking performance against organisations in different sectors Keeping up to date with latest trends Maintaining competitive advantage through exceptional customer experience. Individual Member Benefits include: Inspiration for new ideas and approaches Guidance and advice to implement new strategies Support and reassurance from peers What’s included: The current membership package* includes: Forum Meetings Quarterly ‘Mastermind Group’ gatherings in person at a London venue. Each meeting features a specialist speaker providing insights about new trends and best practice. Team Coaching Attendees have the opportunity to share and solve key CX-related challenges they face.  1:1 Mentoring Support Members have access expert mentors to develop new strategies, gain valuable new knowledge and enhance their professional growth. Online Resource Members have access to a dedicated portal providing access to useful templates, tools and articles. * The first annual conference is planned for 2024 Membership Fees and options Three options are available: Essentials - quarterly Forum meetings, team coaching and online resources. £1,400.00 (ex VAT) pa Standard annual membership - includes quarterly forum meetings, team coaching, 4 x 1:1 mentoring sessions and online resource.  £3,600.00 (ex VAT) per annum Platinum membership - over and above the standard membership, includes an intensive quarterly programme of bi-weekly coaching sessions  £4,700.00 (ex VAT) per annum Credentials The Chair of the QCx Forum is Quentin Crowe MA, FCIM. His CX consultancy journey began in 2001 working with clients in the fitness and education sectors. Using an adaptation of the SERVQUAL methodology, he and his team have worked with clients in the charity, quality assurance, construction and cutout sectors (including ISG). Quentin also mentors entrepreneurs, senior marketers and corporate executives. He also chairs a number of ‘mastermind’ groups.  Brands represented include Shell, Asahi, Reuters and St James’s Place Welsh Management.

Overview This Building Surveying course will unlock your full potential and will show you how to excel in a career in Building Surveying. So upskill now and reach your full potential. Everything you need to get started in Building Surveying is available in this course. Learning and progressing are the hallmarks of personal development. This Building Surveying will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Building Surveying skills to help you advance your career. Acquire a comprehensive understanding of various Building Surveying topics and tips from industry experts. Learn in-demand Building Surveying skills that are in high demand among UK employers, which will help you to kickstart your career. This Building Surveying course covers everything you must know to stand against the tough competition in the Building Surveying field.  The future is truly yours to seize with this Building Surveying. Enrol today and complete the course to achieve a Building Surveying certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Building Surveying course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Building Surveying course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Building Surveying course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Building Surveying is suitable for anyone aspiring to start a career in Building Surveying; even if you are new to this and have no prior knowledge on Building Surveying, this course is going to be very easy for you to understand.  And if you are already working in the Building Surveying field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Building Surveying course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Building Surveying course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Building Surveying course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Building Surveying course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Building Surveying Module 01: Building Survey: An Introduction Module 01: Building Survey: An Introduction 00:46:00 Module 02: Building Law Principles Module 02: Building Law Principles 00:29:00 Module 03: Building Procurement and Contract Administration Module 03: Building Procurement and Contract Administration 00:51:00 Module 04: Building Information Modelling Module 04: Building Information Modelling 00:34:00 Module 05: Building Technology Module 05: Building Technology 00:32:00 Module 06: The Procedure of Building Survey and Surveys of Historic Buildings Module 06: The Procedure of Building Survey and Surveys of Historic Buildings 00:21:00 Module 07: Beginning of the Survey: Foundation and In-depth Survey in Walls Module 07: Beginning of the Survey: Foundation and In-depth Survey in Walls 00:23:00 Module 08: Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Module 08: Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys 00:25:00 Module 09: Inspection of Joinery and Woodwork Module 09: Inspection of Joinery and Woodwork 00:22:00 Module 10: Finishes and Surfaces of the Building Module 10: Finishes and Surfaces of the Building 00:17:00 Module 11: Services Inspection Module 11: Services Inspection 00:17:00 Module 12: Building Pathology Module 12: Building Pathology 00:23:00 Module 13: Building Adaption Module 13: Building Adaption 00:37:00 Module 14: Understanding Work Breakdown Structure Module 14: Understanding Work Breakdown Structure 00:14:00 Module 15: Report Writing Module 15: Report Writing 00:18:00 Module 16: Legal Aspects Module 16: Legal Aspects 00:18:00

This intensive course equips senior management with the knowledge and skills to develop a logistics strategy that will consistently support business objectives. PARTICIPANTS WILL LEARN HOW TO: Understand the concept of integrated logistics. Critically analyse and evaluate logistics operations. Apply solutions to problems in line with global best practices. Devise and operate effective performance measures. Learn how to create performance improvement plans. Understand how to support inbound and outbound logistic activities. COURSE TOPICS INCLUDE: Mission, strategy and policies for logistics Costs of non-performance and poor performance Logistics planning Land, air and marine transport services Materials storage, preservation and handling Waste management services HSSE policies Sustainable logistics and transport Risk management in logistics Management controls Performance measurement Sustainability

Our In-Person training programmes provide students involved at any stage of operational processes, projects or procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud and corruption. Course objectives Our courses aims to increase and enhance delegates’ understanding of the various procurement fraud and corruption threats which impact upon them and the organisations, sectors and regions in which they operate and provide them with the tools necessary to risk assess and mitigate those threats.

Payroll courses in London | Online Courses | Distance Learning Course Overview: Broken down into practical modules this course is a very popular and well-received introduction to moving from manual payroll to computerised payroll, and it incorporates all the new government requirements for RTI reporting Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities. What support is available? Free high-quality course materials Tutorial support Highly equipped IT lab Student Discount with NUS card Exam fees and exam booking service Personalised individual study plan Specialist Career Management service State of the Art Virtual Learning Campus Free Sage Payroll Software Duration 6 Weeks Study Options Classroom Based - Osborne Training offers Daytime and Weekend sessions for Payroll Training Course from London campus. Online Live - Osborne Training offers Live Online sessions for Sage Payroll Training Classes through the Virtual Learning Campus. Distance Learning - Self Study with Study Material and access to Online study Material through Virtual Learning Campus. Benefits for Trainees Sage Payroll Qualifications open new doors to exciting careers, as well as extending payroll skills if you are currently employed. State of the Art Virtual Learning Campus Start your own payroll bureau Work in small businesses A payroll career can lead to great things Update your knowledge of Sage payroll Improve your employability prospects A career path into payroll Ideal Continuing Professional Development course Gain a qualification to boost your CV Option to gain IAB accredited qualification Start your training immediately without having to wait for the new term to begin Certification You will receive a certificate from Osborne Training once you finish the course. You have an option to get an IAB Certificate subject to passing the IAB exam or Sage certified exam. Syllabus Advanced processing of the payroll for employees Preparation and use of period end HMRC forms and returns preparation of internal reports Maintaining accuracy, security and data integrity in performing payroll tasks. Deductions - Pension schemes and pension contributions Processing the payroll -complex income tax issues Processing Payroll Giving Scheme Processing Statutory Adoption Pay (SAP) Advanced Income tax implications for company pension schemes Student Loan repayments Processing Holiday Payments Processing Car Benefit on to the Payroll System Attachment of Earnings Orders & Deductions from Earnings Orders Leavers with complex issues Advanced processing of statutory additions and deductions Recovery of statutory additions payments - from HMRC Completing the processing of the payroll Complex Reports and payments due to HMRC Introduction to Auto-enrolment Cost Centre Analysis Advanced, routine and complex payroll tasks Calculation of complex gross pay