29582 Courses

Take your organisation’s presentations to the next level by truly engaging second language English speakers with our specific techniques. Help them communicate key messages with confidence and clarity to the whole audience. With lots of opportunities for practice in a very safe space, participants will build their skills in the guiding hands of our experts. This bespoke course will include: Presenter self-awareness Essential cultural etiquette Powerful PowerPoint strategies for second-language speakers Linguistic mindfulness A new understanding of ‘less is more’

The carnival st lucia is an annual explosion of culture, music, and vibrant energy that captivates locals and visitors alike. This extraordinary event celebrates the island's rich history, blending African, French, and Caribbean traditions into a spectacular showcase of creativity. With Bacchanal Chasers by your side, you can experience the ultimate St. Lucia Carnival adventure in 2025. What Makes Carnival in St. Lucia Unforgettable? St. Lucia Carnival, typically held in July, is renowned for its exuberant street parades, pulsating music, and colorful costumes. This cultural phenomenon offers a perfect mix of celebration and immersion into the island's unique heritage. Key highlights include: J’ouvert Morning: A lively and immersive pre-dawn celebration where revelers cover themselves in paint, powder, and mud, dancing to infectious soca beats. Parade of the Bands: A visual feast featuring intricate costumes, vibrant color schemes, and choreographed performances by top mas bands. Calypso and Soca Monarch Competitions: A showcase of the island’s musical talent, with artists battling for coveted titles. Whether you’re a first-time attendee or a seasoned carnival-goer, St. Lucia Carnival offers unforgettable moments for everyone. Plan Your St. Lucia Carnival Experience with Bacchanal Chasers At Bacchanal Chasers, we specialize in crafting bespoke carnival experiences that allow you to revel in the festivities while we handle the logistics. Here’s how we make your journey to St. Lucia Carnival unforgettable: 1. Comprehensive Carnival Packages Our all-inclusive packages are designed to offer convenience and comfort. These include: Accommodations: Luxurious stays in top-rated hotels, located close to carnival activities. Event Access: Priority tickets to the most sought-after events, from fetes to J’ouvert. Transportation: Reliable transfers to ensure you never miss a moment. 2. Custom Mas Costume Services Feel like royalty during the Parade of the Bands with our premium costume services. We work with leading mas bands to provide: Exclusive costume designs to suit your style. Access to band launch events where you can preview and select your favorite outfits. Professional fittings and on-site support during the parade. 3. Insider Access to Signature Events Gain access to the hottest parties and events, such as: J’ouvert Morning: Dance alongside locals and revelers from around the world in an exhilarating start to the festivities. Soca Monarch Finals: Witness the island's top soca artists ignite the stage with their performances. Carnival Monday and Tuesday: Join the pulsating street parades filled with energy, music, and camaraderie. Key Dates for St. Lucia Carnival 2025 While the main events of St. Lucia Carnival are set for July 14th and 15th, 2025, pre-carnival celebrations start weeks earlier. Here’s a tentative schedule to guide your planning: Calypso Competitions: Early July 2025 J’ouvert Morning: July 14th, 2025 Parade of the Bands: July 14th and 15th, 2025 Stay tuned for updates, as Bacchanal Chasers will ensure you’re informed of all major happenings. Exploring St. Lucia Beyond Carnival St. Lucia Carnival is the highlight of the island’s cultural calendar, but there’s so much more to explore. Enhance your visit with these activities: Visit the Pitons: These iconic twin peaks are a UNESCO World Heritage Site and a must-see for nature lovers. Sulphur Springs: Experience the world’s only drive-in volcano and rejuvenate in its therapeutic mud baths. Local Cuisine: Savor St. Lucia’s rich flavors with dishes like green fig and saltfish, breadfruit, and callaloo soup. Tips for an Unforgettable Carnival Experience To make the most of your St. Lucia Carnival experience, consider these practical tips: Book Early: Carnival is a peak travel period. Secure your accommodation and tickets with Bacchanal Chasers in advance. Stay Hydrated: The tropical climate can be intense, so keep water handy during outdoor activities. Dress Comfortably: Lightweight, breathable clothing and sturdy footwear are essential for enjoying long days and nights. Immerse Yourself: Engage with locals and embrace the island's vibrant culture for a truly authentic experience. Why Choose Bacchanal Chasers? At Bacchanal Chasers, we bring unparalleled expertise and passion for Caribbean culture to every carnival journey. Here’s why you should choose us for your St. Lucia Carnival 2025 adventure: Tailored Experiences: We design every itinerary to suit your preferences, ensuring a seamless and memorable trip. Exclusive Access: From VIP events to behind-the-scenes tours, we provide experiences you won’t find elsewhere. Dedicated Support: Our team of carnival experts is available to assist you every step of the way. Your Carnival Adventure Awaits St. Lucia Carnival 2025 promises to be a once-in-a-lifetime experience, and Bacchanal Chasers is here to make it extraordinary. From the vibrant parades to the soulful music and immersive cultural experiences, every moment will leave you with cherished memories. Contact Bacchanal Chasers today to start planning your Carnival in St. Lucia experience. Let us handle the details while you focus on celebrating in style.

Duration 5 Days 30 CPD hours This course is intended for This introductory-level Python course is geared for experienced web developers new to Python who want to use Python and Django for full stack web development projects. Overview Working in a hands-on learning environment, guided by our expert team, attendees will learn to: Develop full-stack web sites based on content stored in an RDMS Use python data types appropriately Define data models Understand the architecture of a Django-based web site Create Django templates for easy-to-modify views Map views to URLs Take advantage of the built-in Admin interface Provide HTML form processing Geared for experienced web developers new to Python, Introduction to Full Stack Web Development with Python and Django is a five-day hands-on course that teaches students how to develop Web applications using the Django framework. Students will explore the basics of creating basic applications using the MVC (model-view-controller) design pattern, as well as more advanced topics such as administration, session management, authentication, and automated testing. This comprehensive, practical course provides an in-depth exploration of working with the programming language, not an academic overview of syntax and grammar. Students will immediately be able to use Python to complete tasks in the real world. The Python Environment Starting Python Using the interpreter Running a Python script Getting help Editors and IDEs Getting Started Using variables Built in functions Strings Numbers Converting among types Writing to the screen Command line parameters Flow Control About flow control Conditional expressions Relational and Boolean operators while loops Lists and Tuples About sequences Lists and list methods Tuples Indexing and slicing Iterating through a sequence Sequence functions, keywords, and operators List comprehensions Working with Files File overview The with statement Opening a file Reading/writing files Dictionaries and Sets About dictionaries Creating and using dictionaries About sets Creating and using sets Functions Returning values Function parameters Variable Scope Sorting with functions Errors and Exception Handling Exception overview Using try/catch/else/finally Handling multiple exceptions Ignoring exceptions Modules and Packages Creating Modules The import statement Module search path Creating packages Classes About OO programming Defining classes Constructors Properties Instance methods and data Class/static methods and data Inheritance Django Architecture Django overview Sites and apps Shared configuration Minimal Django layout Built in flexibility Configuring a Project Executing manage.py Starting the project Generating app files App configuration Database setup The development server Using cookiecutter Creating models Defining models Related objects SQL Migration Simplel model access Login for Nothing and Admin for Free Setting up the admin user Using the admin interface Views What is a view HttpResponse URL route configuration Shortcut: get_object_or_404() Class-based views Templates About templates Variable lookups The url tag Shortcut: render() Querying Models QuerySets Field lookups Chaining filters Slicing QuerySets Related fields Q objects Advanced Templates Use Comments Inheritance Filters Escaping HTML Custom filters Forms Forms overview GET and POST The Form class Processing the form Widgets Validation Forms in templates Automated Testing Why create tests? When to create tests Using Django's test framework Using the test client Running tests Checking code coverage

Duration 1 Days 6 CPD hours This course is intended for This course is intended for organizations that would like to improve the team productivity of their employees and individuals, who take the role of Project Managers, Business Analysts, Team Leaders, Scrum Masters, Product Owners, Managers, and any team members. Overview The key to the success of an IT organization is its employees. The more highly productive the people in the organization are, the greater the business goals the organization can achieve. By completing this course, the IT organization gains: trained employees who know the main characteristics of high-performance teams and already have ideas about what to change in their work and behavior to contribute to greater productivity of the team as a whole; a quantum leap in business results thanks to increased employee motivation, customer satisfaction, and improved communication in teams; long-term benefit expressed in the transfer of knowledge that the people of the trained team can share with other members of the organization. A skill that almost every organization looks for in a new job candidate is the ability to work in a team. If an individual is an expert in a certain field and is invited to work on a large project that includes other experts, it is very important to know how to work successfully in this team. By completing this course the individual will: learn the differences between an ordinary team and a high-performing one; know how to increase your personal productivity; be able to determine problems that prevent the team from achieving outstanding results. This course represents highly effective training on developing teamwork skills and teaches students how to interact effectively with other team members. Also, students will learn how to increase their work productivity and resolve and/or avoid conflict situations. Course Outline What is a team and are we really a team? How to improve team performance? The importance of trust and psychological security. How to approach disagreements and conflicts in the team? How to encourage initiative and commitment in the team? How are self-organized teams created and what are their specifics? How to focus on the results we want to achieve? Each topic includes discussions and exercises. Additional course details: Nexus Humans High-Performing Teams training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the High-Performing Teams course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Any team member with Customer interaction (including internal) are the 'Ambassadors' of the company/organisation. If they project positive professionalism - they win others' confidence. If they appear or sound like they are in any way indifferent or unprofessional - they will cost sales and lose clients/customers. With this 2 day Training course, that will be tailored to your company/organisation, each person attending will upgrade their professional standards in people skills, telephone manner and email etiquette. No training in this area may well be a false economy as there is a much greater risk of disenfranchised customers and team members - and probably increases your competitors to win business at your expense. Professional customer care is all too frequently regarded as a token issue in most induction sessions for employees. Surprisingly it is very rarely considered as a key priority, despite being essential for ensuring customer commitment is secure and supplier/partnerships are robust. Excellent customer care is paramount in our ever increasingly competitive market and making customers feel valued and looked after is often a differentiator. This 2-day course will help you understand your customers and the vital importance of customer care in any organisation. You will gain the tools and techniques to apply your learning directly back into the workplace and deliver excellent customer care. Course Syllabus The syllabus of the Professional Customer Care course is comprised of four modules, covering the following: Module One What is Excellent Customer Care? Internal versus external customers Why customer care is important Meeting customer expectations Module Two Making a Personal Difference How do you measure customer care? Making a difference Taking ownership Positive mental attitude Displaying professionalism both face-to-face and over the telephone Using positive language Module Three Gathering Information and Offering Solutions Asking the right questions Active listening skills Summarising and clarifying skills Module Four Dealing with Difficult Situations How to give a 'service' no Demonstrating empathy Assertiveness techniques Handling a complaint Problem solving Saying 'sorry' Making realistic promises and keeping them Real Play Scenarios with a Professional Actor (Optional Extra) This programme benefits significantly from our innovative training feature: Real Play. Using a professional actor who performs role plays as different customer characters in carefully devised situations, the delegates have the opportunity to 'pause' the role play to coach and control their character to improve their skill sets and practice the theory delivered. These scenarios can deal with difficult situations and enacting options to ensure good customer relations are intact. The outcome of the scenario is the responsibility of the delegates, not the trainer and actor. The actor will remain in character throughout the de-brief in order to bring to life the impact and possible next steps. Objectives By the end of the course participants will be able to Adopt a professional telephone manner Communicate assertively by taking control and directing the conversation Deliver information positively by offering options and alternatives Develop a range of versatile behaviours to use when dealing with difficult situations by: Listening actively Using empathy Gathering relevant information through effective questioning Finding solutions to concerns/problems quickly and efficiently Speaking positively and assertively What Is The Benefit? For individuals this course will increase confidence and ability to deal with customers in all situations, which will in turn create customer loyalty and raise their profile. For an employer, ensuring that all customer facing employees are demonstrating excellent customer care instils confidence in the customers and promotes a positive image of the company. In-House Courses Every single team member or employee that has a role which involves engaging with a customer, client and/or a key partner/supplier has a responsibility for projecting a positive image of the organisation which they represent. That may sound obvious, but how many hundreds of experiences have you had as a customer where you were treated with indifference and a distinct lack of professionalism by the receptionist, the retail assistant, the tele-agent, the delivery person, the credit controller or the departmental manager of the operation that you were dealing with? Far too many to count? This is because professional customer care is regarded as a token issue in most induction sessions for employees - and it is very rarely considered as a key priority to ensure customer commitment is secure and supplier/partnerships are robust. Yet the hugely expensive churn in customer/client commitments and staff is enormously expensive and immensely disruptive to any organisation. The Importance of Customers and Clients Every client/customer engaging person needs to recognise that it is ultimately the client or customer that pays their wages. If they gain a basic understanding of the clients' motivations and behaviours, coupled with some core skills in how to care for them, they will attain the status of 'professional'. This will very quickly translate into increased revenues, retained loyalty, high commitment and far greater security for all parties. The foundation has to be based on the authentic commitment to both the customer and also to the organisation they work for. Disenfranchisement readily curdles into sloppy behaviours cloaked in unprofessional attitudes and demeanours; plenty there to repel the most loyal of customers. If your company or organisation relies on repeat business and retaining the confidence and commitment of your clients, then all of your team members - perhaps including managers who set the example and have the biggest influence on the where the needle points to in relation to professionalism - need to be trained on the core basics of professional customer care. Customer Care Programmes from Dickson Training Ltd We are delighted to boast about the many successes we have had in providing effective and long lasting improvements for many clients, where awards have been won and, more importantly, talent has been retained because their clients and customers keep on coming back. Professional customer care extends to suppliers and partners that you value and need to get the best service and rates from, as well as any 'internal clients' such as other departments where you need to rely on their support and collaboration in order to achieve your goals. It is amazing what effective professional customer care training can do for any organisation. Without it your organisation may be vulnerable, with it you are much more likely to see increased performances and much greater security and growth. Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

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In today's fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a brief email. This means that not only is customer service everyone's responsibility - so is sales. Customer service staff are failing the customer if they don't think about sales. And sales staff are failing customers if they don't think about service. And anyone failing a customer is failing both themselves and their employer. Too often, customer service staff feel neither capable nor empowered to recognise or capitalise upon a sales opportunity. Too often, sales people pursue the short-term opportunity at the expense of the bigger picture. The good news is - it doesn't have to be this way! Sales and customer service skills can be acquired, developed and polished just like any other skill. This tried-and-tested programme shows you how to do it. As a result of this course, participants will be able to: Take control of a customer conversation, with confidence Refresh and polish their customer service and sales performance Recognise and develop a sales opportunity Engage the customer and build rapport Identify a customer's needs Match the customer's needs to the organisation's products or services Handle objections confidently Ask for the order At the end of the workshop each participant will have developed their own action plan for developing and using their skills in the workplace. 1 Introduction Course overview, objectives and introductions 2 Serving or selling? Feelings and attitudes - How we can affect the outcome by our feelings and behaviour What is selling? - Selling is helping people to buy, identifying the opportunities that exist within the conversation to develop the customer's interest in our products or services 3 Developing the right skills Communication- The impact of body language, voice tone and words- How to make the best impression on the customer and create a 'buying environment' Rapport-building- What makes a good working relationship?- What do customers look for when they call us?- How can we match their expectations in terms of our own interpersonal skills? Relating to different types of people by identifying and matching their communication style on the telephone 4 Making it easy for the customer Starting it right- Opening the conversation positively- Building rapport- How to develop interest in our products or services Gaining and clarifying information- Questioning skills and questioning style- What do we need to know from the customer?- How can we use that information in the conversation? Active listening- The most under-rated skill of all- Picking up on the 'Golden Moments' when a customer shows they may be interested Presenting information confidently- Knowing the benefits of our products or services- How to tell the customer what they need to know in order to enable them to buy Closing on a positive note- When and how to ask for commitment Dealing with the customer's objections and concerns in a positive manner 5 Course summary and action plans Review of main learning points Presentation of personal action plans

Master the art of raising capital and valuing businesses with our specialized course. Learn essential strategies for securing funding, conducting financial analysis, and determining company valuations. Gain practical insights into fundraising methods, such as venture capital, crowdfunding, and IPOs. Whether you're an entrepreneur, investor, or finance professional, this course equips you with the knowledge and skills to navigate the complexities of fundraising and valuation in today's business landscape.

Duration 4 Days 24 CPD hours This course is intended for This course is best suited to systems administrators and IT managers. Overview Skills gained in this training include:Determining the correct hardware and infrastructure for your clusterProper cluster configuration and deployment to integrate with the data centerConfiguring the FairScheduler to provide service-level agreements for multiple users of a clusterBest practices for preparing and maintaining Apache Hadoop in productionTroubleshooting, diagnosing, tuning, and solving Hadoop issues Cloudera University?s four-day administrator training course for Apache Hadoop provides participants with a comprehensive understanding of all the steps necessary to operate and maintain a Hadoop cluster. The Case for Apache Hadoop Why Hadoop? Core Hadoop Components Fundamental Concepts HDFS HDFS Features Writing and Reading Files NameNode Memory Considerations Overview of HDFS Security Using the Namenode Web UI Using the Hadoop File Shell Getting Data into HDFS Ingesting Data from External Sources with Flume Ingesting Data from Relational Databases with Sqoop REST Interfaces Best Practices for Importing Data YARN & MapReduce What Is MapReduce? Basic MapReduce Concepts YARN Cluster Architecture Resource Allocation Failure Recovery Using the YARN Web UI MapReduce Version 1 Planning Your Hadoop Cluster General Planning Considerations Choosing the Right Hardware Network Considerations Configuring Nodes Planning for Cluster Management Hadoop Installation and Initial Configuration Deployment Types Installing Hadoop Specifying the Hadoop Configuration Performing Initial HDFS Configuration Performing Initial YARN and MapReduce Configuration Hadoop Logging Installing and Configuring Hive, Impala, and Pig Hive Impala Pig Hadoop Clients What is a Hadoop Client? Installing and Configuring Hadoop Clients Installing and Configuring Hue Hue Authentication and Authorization Cloudera Manager The Motivation for Cloudera Manager Cloudera Manager Features Express and Enterprise Versions Cloudera Manager Topology Installing Cloudera Manager Installing Hadoop Using Cloudera Manager Performing Basic Administration Tasks Using Cloudera Manager Advanced Cluster Configuration Advanced Configuration Parameters Configuring Hadoop Ports Explicitly Including and Excluding Hosts Configuring HDFS for Rack Awareness Configuring HDFS High Availability Hadoop Security Why Hadoop Security Is Important Hadoop?s Security System Concepts What Kerberos Is and How it Works Securing a Hadoop Cluster with Kerberos Managing and Scheduling Jobs Managing Running Jobs Scheduling Hadoop Jobs Configuring the FairScheduler Impala Query Scheduling Cluster Maintainence Checking HDFS Status Copying Data Between Clusters Adding and Removing Cluster Nodes Rebalancing the Cluster Cluster Upgrading Cluster Monitoring & Troubleshooting General System Monitoring Monitoring Hadoop Clusters Common Troubleshooting Hadoop Clusters Common Misconfigurations Additional course details: Nexus Humans Cloudera Administrator Training for Apache Hadoop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cloudera Administrator Training for Apache Hadoop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Sr. Systems Administrator Cloud Engineer Systems Engineer Sr. Network Administrator Sr. Network Engineer Cloud Specialist Cloud Project Manager Overview After completion of this course you will be able to describe: Cloud architecture and design Security within the cloud Automation and virtualization Troubleshooting and Disaster recovery High availability  This course covers in depth the skills and abilities needed to operate in the cloud, validating that candidates have the technical experience needed to deploy, secure, and automate environments regardless of the vendor solution. Understanding Cloud Concepts Topic 1A: Recognize Cloud Concepts Topic 1B: Recognize Cloud Terms Topic 1C: Understand the Troubleshooting Methodology Planning and Designing a Cloud Environment Topic 2A: Meet Cloud Business Requirements Topic 2B: Design Capacity Planning and Requirements Administering Cloud Resources Topic 3A: Manage Cloud Administration Topic 3B: Manage Compute Resources in the Cloud Topic 3C: Manage Memory Resources Managing Cloud Storage Topic 4A: Understand Cloud Storage Types Topic 4B: Configure Cloud Storage Solutions Topic 4C: Configure Cloud Storage Protocols and RAID Managing Networks in the Cloud Topic 5A: Deploying Cloud Network Services Topic 5B: Identify Cloud Network Infrastructure Components Securing and Troubleshooting Networks in the Cloud Topic 6A: Secure a Network in a Cloud Environment Topic 6B: Troubleshooting Cloud Connectivity Managing Cloud Migrations and Troubleshooting Cloud Deployments Topic 7A: Manage Cloud Migrations Topic 7B: Troubleshoot Cloud Deployment and Migration Issues Managing Cloud Automation and Orchestration Topic 8A: Understand Cloud Automation and Orchestration Techniques Topic 8B: Troubleshoot Automation and Orchestration in the Cloud Understanding Cloud Security Concepts Topic 9A: Administer Identity and Access Management in the Cloud Topic 9B: Manage Cloud Operating System and Application Security Topic 9C: Manage Data Security and Compliance in the Cloud Managing Cloud Security Topic 10A: Implement Security Measures in the Cloud Domain Topic 10B: Troubleshoot Cloud Security Managing Cloud Performance Topic 11A: Operate Efficiently in the Cloud Topic 11B: Accomplish Cloud Operations Tasks Topic 11C: Optimize Cloud Resources Topic 11D: Troubleshoot Common Cloud Performance Problems Managing Maintenance in the Cloud Topic 12A: Configure Logs, Monitoring, and Alerting for Cloud Services Topic 12B: Manage Backup and Restore in the Cloud Implementing High Availability and Disaster Recovery in the Cloud Topic 13A: Understand High Availability and Scaling in the Cloud Topic 13B: Manage Disaster Recovery in the Cloud Topic 13C: Incident Response Additional course details: Nexus Humans Cloud Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cloud Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.