Watch a film, don't read a powerpoint! Isn’t it time you considered doing a Driving Safety course? 36% of all road deaths and injuries involves someone driving for work – that’s about 200 deaths or serious injuries a week. At Shout Out Safety, we are committed to providing comprehensive online health and safety courses to a UK audience. Our Driving Safety training course is designed to equip individuals with the knowledge and skills necessary to ensure safe driving practices. This CPD accredited course is divided into four sections, each covering essential topics related to driving for work, pre-trip preparations, recognising and managing hazards, and implementing good driving practices. With a duration of less than one hour, our course offers a convenient and efficient way to enhance your driving safety awareness.
If you're interested in career advancement and taking advantage of all the opportunities that a profession of medicine has to offer, start by obtaining your accredited certificate with us. This Non-Sterile Compounding Preparations course is designed to help you in becoming a qualified compounding pharmacy technician. Through this course, you'll learn everything from the basic concept of pharmaceutical compounding to how to differentiate sterile from non-sterile compounding, various methods for non-sterile pharmaceutical compounding and much more. You'll enhance your understanding of non-sterile Pharmaceutical Products Compounding, following with define USP 795, USP 797 and USP 800 General Chapters, understand simple non-sterile compounding and measure as well as learn to blend the ingredients, how to mark the finished drug product, identify expiration dates, and so on. What you'll learn Understand basic concept of pharmaceutical compounding Define USP 795, USP 797 and USP 800 General Chapters Differentiate sterile from non-sterile compounding Understand USP 795 General Chapter - Nonsterile Pharmaceutical Products Compounding Learn techniques for non-sterile pharmaceutical compounding Requirements MUST HAVE basic knowledge of the pharmacy industry and different pharmacy settings A retail pharmacy experience, an advantage Who this course is for: Pharmacists interested in compounding Pharmacy Technicians interested in expanding and advancing roles Retail pharmacy technicians wanting to move to a specialty pharmacy setting Pharmacy employees wanting to expand knowledge in compounding Pharmacy technician in training Pharmacy students or pharmacy interns Introduction Compounding Compounding Defined Part 1 FREE 00:21:00 Compounding Defined Part 2 FREE 00:05:00 Pharmacy Compounding USP 795 Pharmaceutical Compounding - Nonsterile Preparations 00:05:00 USP 797 Pharmaceutical Compounding - Sterile Preparations 00:05:00 USP 800 Hazardous Drugs-Handling in Healthcare Settings 00:05:00 Non-Sterile Compounding:- Laboratory Tools, and Equipment Mortars and Pestles 00:03:00 Electronic Balance 00:08:00 Paper Weigh Boats How To Make A Simple Paper Weigh Boat 88 00:01:00 Graduates 00:12:00 Non-Sterile Compounding:- Measurements Measuring Solid Substances 00:06:00 Measuring Liquid Substances 00:15:00 Measuring Liquid and Reconstitution Using a Graduated Cylinder 00:09:00 Reconstituting Using a Reconstitube 00:03:00 Non-Sterile Compounding:-Dosage Forms Tablets 00:04:00 Capsules 00:08:00 Capsule Making Demo 00:11:00 Use of Gloves In Capsule Making 00:01:00 Solids and Powders 00:01:00 Solutions and Suspensions 00:12:00 Lotions, Creams, and Ointments Using the Spatulation (Flip 'n Fold) Method 00:02:00 Repackaging and Unit Math Blister Packaging (Blister Packs) 00:07:00 Unit Dosing TabletsCapsules (PO) 00:02:00 Unit Dosing Liquid Dosage Forms (PO) 00:03:00 Compounding Pharmacy Math Weights Conversion kg-g-mg-mcg 00:14:00 Weights Conversion gr - mg 00:04:00 Weights Conversion g - gr 00:01:00 Volume Measurements and Conversion Household - Metric 00:08:00 Compounds Solute, Solvent, and Solution 00:15:00 Percentage 00:02:00 Alligation and Dilution 00:04:00 Dosage Calculation 00:07:00
Key Objectives for the Training provision Effective listening to a client's needs and requirements during various stages of the sales process. Engage in meaningful communication with clients, learn to identify challenges and opportunities that relate to the prospects. Overcome the identified challenge. Build long term rapport and establish trust with the prospect throughout the sales process, Ensure continued customer satisfaction that can turn into repeat business. Be able to build rapport with customers or clients. Know the right questions to ask to fully understand the customer or client’s needs without putting on any pressure. Be able to check you have the right information from the customer or client. Be able to match products and services to the customer or client using the information you have gathered. Be able to influence effectively. Know how to stand out from your competitors. Stage 1 – Research the Company’s ‘Value Propositions’ and USP Analysis Conducting 30 min confidential interviews with a cross-section of the eligible Attendees & the Stakeholders, in order to gain an objective understanding of the various scenarios and clients that the Participants work with. the Company’s ‘Value Propositions’ Unique Selling Points The Customers’ journey(s) The Competition’s offers for analysis and comparisons. From these findings, a carefully calibrated bespoke Programme will be designed and delivered. Stage 2 - Design the Bespoke 2 x day Course nd Stage 3 - Delivery of the Course Programme This Programme can be delivered in 2 x consecutive days, or split between 2 – 3 weeks, to make it more ‘work-friendly’ – if required. It is very practical and commercially focussed in approach, with lots of interactive exercises designed to draw out the learning applications via the debriefings. The ‘Real Play’ scenarios on day 2 will be based on specific case studies drawn from the Research findings so that they are authentic to optimise the learning. Individual Action Plans will be captured at the end of each day to be debriefed by the Participants’ respective Line Managers. Template Programme Day One – Foundation – Strategic Approach Section One – The Principles of Consultative Selling Defining ‘Consultative Selling’ The Company’s ‘Unique Selling Points’ & Value Proposition The Consultative Selling model – the five stages Avoiding appearing ‘pushy’, ‘pressurising’ or ‘talking through the sale’ Section Two –Strategy & Preparation ‘Buy-Class’ Matrix Strategic plan Template – matching services/products to identified needs & opportunities. Preparing a range of objectives Constants and variables – USP’s Researching key Client/Decision Makers’ priorities, profile & background (LinkedIn etc.) Preparing for potential & likely Objections Section Three – Email etiquette & ‘influencing’ email correspondence. Email etiquette A.B.S.U.R.D model Clarity and tone – discovery of clients’ needs & motivational factors. Techniques to influence and ‘nudge’. Ensuring the data and content have a ‘gentle’ motivational & appealing message. Top Tips Day Two – Practical Application Section Four – Rapport Building & Effective Communication skills ‘Behaviour Labelling’ techniques – setting a positive tone. Asking Open Questions – gaining a full understanding of the clients’ priorities & expectations. EQ - Inviting opinions; perspectives; experiences – winning confidence. Active Listening – focus and commitment to understand. ‘Reading the room’ – adapting to responses and reactions. Maintaining focus on relevant topics that the Client cares about; carefully consider the opportunities to influence. But NO PRESSURE! Building a ‘bond of trust’ with commitments and authentic, shared values. Section Five – Explaining the Benefits – aligned to the Customers’ Priorities Understanding ‘Why do People Buy?’ Research data analysis. Open questions that lead to understanding the key issues and Clients’ priorities. Avoiding the danger of ‘pressurising’ the Client. Responding to objections effectively, with confidence and sensitivity. Explaining the benefits that are aligned to the Clients’ stated requirements. Making the Data ‘sing’ – memorable takeaways for the Client. Augmented benefits – Brand confidence; Case studies; Warranty; Service; Range; Flexibility etc. in alignment with their stated preferences/requirements Differentials compared to Competitors Section Six – Winning Commitment Inviting commitment – with confidence Consultative Selling Closing techniques (e.g. Alternative Close/Assumptive Close et al) Avoiding ‘talking through the sale’ – knowing when to ‘Shut UP!’ Confirming agreement – ensuring Clients’ motivation for repeat business Section Seven – Practical Application ‘Real Play’ From the Research findings, carefully devised scenarios can be generated to provide the most valuable learning opportunities to underpin all the skills & techniques covered in the Programme. Potential Real Play scenarios: A well-established customer has indicated that they are soon to be opening up additional new offices – this presents an opportunity to arrange for the Company to support them with their upcoming needs. After some very positive feedback and with the upcoming contract renewal imminent – how can the Company give the Customer more high-quality support in other areas of their business? A Competitor has been to see the client and they have prompted some concerns about ‘value for money’ & ‘quality of service’. How Real Play works… The group is split the group into 2 sub-groups, one with our Professional Actor (option available); the other with the Trainer or a willing Participant. Each group has a brief and has to instruct their Trainer/Actor/Participant on how to approach the scenario supplied. The Actor and Trainer (or willing Participant) perform the role play(s) as instructed by their respective teams; however, during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) – not the performers. Debrief the full Programme Individual Action Plans - to be followed through. ‘Best Practices’ for application into the business Options for Exercises within the Programme Sample Exercise – Red & White There is a specific time managed agenda and itinerary, which puts the group under pressure. The key challenge is for the sub-groups to maximise the commercial value from the task, however there is always a great danger that the individuals attempt to gain financial progress at the expense of the other group! Debriefing points: Persuasive communication and influence across barriers Gaining buy-in when others are sceptical Strategic planning accounting for others’ behaviours Sample Exercise – Communication Challenge Each Participant has different pieces of information, but are not allowed to share it visually. They are only allowed to communicate to work out the solution hidden among the large amount of data. Debrief: Structured approach Maintaining focus through distractions/interference Active Listening Controlled communication Sample Exercise – Persuasive emails Sample emails are shared to be critiqued and improved upon to be debriefed: Tone & impact Making the Data ‘sing’ Influential & motivational language Customer centric message. Sample Exercise –Juggling Each Participant has to pass the ‘Customers’ (Juggling balls) carefully through the system with all the other Participants to reach a profitable conclusion Debrief: EQ to read the room and effectively communicate, when the pressure is on Customer focus and adapting to challenges Devising a plan that wins buy-in Overcoming competing ideas to get to ‘best practice’ Consistent commitment, communication and motivational drivers that influenced performance. Sample Exercise –Critical Path The group are provided with 30 x discs and some ‘post-it’ notes. (no pens or pencils are allowed) Their brief is to create a grid shape with the 30 x discs, which will act as ‘stepping stones’ for the ‘Critical Path’ But they have to follow the correct order through the grid from the start to finish, which they will have to work out through ‘trial & error’ All of the team must pass through the ‘Critical Path’ worked out on the grid, observing the constraints, within the time limit. No talking is permitted once they start using the materials Debrief: - Clear communication focussing on the ‘client’s journey’ Planning for challenges Identifying risks and mitigating them Role allocations & support Quality control and disciplines Sample Exercise –Back to Back Each Participant is positioned back-to-back with a partner. They have to work out precisely what the ‘statement’ given to the other person is without looking around. Each person has a different brief. Debrief: - Asking Open Questions Active Listening Accuracy in identifying the objective.
Enhance your expertise in food hygiene and safety with our comprehensive Food Hygiene and Safety Diploma. Gain essential knowledge and skills to ensure the highest standards in food handling, storage, and preparation. This diploma equips you with industry-relevant insights, making you a valuable asset in the food service sector. Elevate your career and prioritize consumer well-being by enrolling in our accredited program today.
What you'll learn Developing Financial Freedom: Strategies for financial management and planning to achieve personal and professional financial goals. Becoming an Effective Leader: Enhancing leadership skills, including communication, decision-making, & problem-solving. Building & motivating teams. Creating a clear career development plan and setting achievable goals Enhancing professional presence and developing a strong personal and professional network. Attracting Opportunities: Techniques for identifying and capitalizing on emerging trends and market opportunities. Strategies for networking, personal branding, and seizing career opportunities. Requirements No prerequisites needed for the course. You will learn everything you need to know. Description Unlock the pathway to executive leadership and ascend to the pinnacle of your career with the Leadership and Career Masterclass led by the esteemed Success Coach Nilesh. This transformative course is meticulously designed to equip aspiring professionals with the skills, strategies, and mindset needed to attract big leadership roles, culminating in the coveted positions of Managing Director or CEO. Key Learning Objectives: Strategic Leadership Mastery: Gain an in-depth understanding of strategic leadership principles, honing your ability to formulate and execute visionary plans that drive organizational success. Learn to navigate complex business landscapes with finesse, making informed decisions that propel both your career and the company forward. Executive Presence and Communication: Develop a commanding executive presence that captivates stakeholders and instills confidence. Enhance your communication skills to effectively convey your vision, inspire teams, and build influential relationships crucial for climbing the corporate ladder. Leading High-Performing Teams: Acquire the art of building and leading high-performing teams. Discover techniques for fostering collaboration, nurturing talent, and creating a culture of innovation, setting the stage for your ascent to leadership excellence. Strategic Career Planning: Craft a personalized career roadmap under the guidance of Coach Nilesh. Identify your unique strengths, passions, and professional goals to strategically position yourself for top-tier leadership roles. Learn how to seize opportunities and overcome challenges in your career trajectory. Negotiation and Influence: Master the art of negotiation and influence at the executive level. Develop the skills to navigate intricate business negotiations, secure favorable deals, and gain the support necessary to advance into roles of significant responsibility. Executive Decision-Making: Sharpen your decision-making prowess by understanding the nuances of executive decision processes. Learn to analyze situations critically, mitigate risks, and make bold decisions that define your leadership legacy. Navigating Corporate Politics: Navigate the intricate landscape of corporate politics with finesse. Acquire the ability to build alliances, manage conflicts, and thrive in dynamic organizational environments, positioning yourself as a leader who can excel amidst complexity. Embark on a transformative journey towards leadership excellence and position yourself for the pinnacle of success in the corporate world. Join Success Coach Nilesh in the Leadership and Career Masterclass to unlock your full potential and attract the big leadership roles you aspire to, ultimately becoming a MD or CEO. Who this course is for: Professionals with mid-level management experience who want to progress to executive roles. Entrepreneurs and business owners seeking to develop leadership skills and take their companies to the next level. Ambitious individuals who want to accelerate their career growth and increase their chances of reaching top-level positions. Managers who have already reached senior positions but want to enhance their leadership abilities and gain insights into executive decision-making. High-potential employees identified by their organizations as future leaders. Career changers who are transitioning from other fields and wish to pursue leadership roles in their new industry.
Effective Job Hunting Tactics and Interviewing Strategies (15 Hours)