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3278 Courses

MB-230T01 Dynamics 365 for Customer Engagement for Customer Service

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out-of-the-box capabilities, codeless extensibility, application, and service integrations. Overview Install and configure the customer service app Identify common customer service scenarios Complete a case resolution process Analyze customer service data Automate case management record processing Create and use knowledge articles Create and use entitlements and service level agreements Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up time to dedicate where a greater impact can be made, directly with customers. Our team of globally recognized experts take students step by step, from creating cases, to interacting with customers, to resolving those cases. Once those cases are resolved, students will learn from data analysis the key details to help resolve similar cases faster or avoid new issues altogether. Customer Service Overview Lesson 1: Create case records Lesson 2: Related service apps Lesson 3: Analytics for service Lesson 4: AI for service Lesson 5: Configuring customer service Lesson 6: Module summary Case Management Lesson 1: Case management overview Lesson 2: Creating case records Lesson 3: Queue management Lesson 4: Case routing Lesson 5: Resolving cases Lesson 6: Module summary Service Level Agreements and Entitlements Lesson 1: SLA and entitlement overview Lesson 2: Create and manage entitlements Lesson 3: Create and manage S Knowledge Management Lesson 1: Knowledge management overview Lesson 2: Authoring and organizing Lesson 3: Use knowledge content Lesson 4: Manage knowledge content Lesson 5: Module summary Additional course details: Nexus Humans MB-230T01 Dynamics 365 for Customer Engagement for Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-230T01 Dynamics 365 for Customer Engagement for Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

MB-230T01 Dynamics 365 for Customer Engagement for Customer Service
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Palo Alto Networks - Foundations of Palo Alto Networks Traps Endpoint protection (EDU-180)

By Nexus Human

Duration 0.5 Days 3 CPD hours This course is intended for Security EngineersNetwork Engineers Overview This course is intended to provide a top-level overview of Palo Alto Networks© Traps? Endpoint protection product. Upon completion of the class the student will be able to understand these principles: Explain the core technologies of Traps? and how it differs from traditional signature recognition technologies. Understand the advantages of these technologies over existing solutions. Understand Traps? product architecture and deployment requirements. Installation requirements for Traps? installations. Deploy Exploit Prevention Module defenses to endpoints with Policies. Deploy Malware Protection defenses to endpoints. Provide Application Execution Control in conjunction with WildFire?. Understand deployment strategies and tactics for Workstations, VDI and Server endpoints. Gather and analyze Security Event reports and forensics. Foundation classes are just introductory trainings, NOT a full technical training. Compromise isn?t inevitable, or, at least, it shouldn?t be. Traditional endpoint protection simply cannot keep up with the rapidly evolving threat landscape, leaving organizations vulnerable to advanced attacks. A new approach is needed, one that can rebuild confidence in endpoint security. This new approach needs to prevent advanced attacks originating from executables, data files or network-based exploits ? known and unknown ? before any malicious activity could successfully run. Palo Alto Networks© call this ?advanced endpoint protection.? By focusing on the attacker?s core techniques and putting up barriers to mitigate them, the attacker?s path for exploitation becomes known, even when the attack isn?t. Traps? focuses on the core techniques leveraged by exploits in advanced cyberattacks and renders these techniques ineffective by breaking the exploit sequence and blocking the technique the moment it is attempted. IntroductionThe Traps? technology alternative to endpoint defenseTraps? Exploit and Malware protectionTraps? Product ArchitectureTraps? DeploymentTraps? Exploit Policy ManagementTraps? Malware Protection PoliciesTraps? ForensicsPractical Traps? Implementation considerations Additional course details: Nexus Humans Palo Alto Networks - Foundations of Palo Alto Networks Traps Endpoint protection (EDU-180) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Palo Alto Networks - Foundations of Palo Alto Networks Traps Endpoint protection (EDU-180) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Palo Alto Networks - Foundations of Palo Alto Networks Traps Endpoint protection (EDU-180)
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CertNexus CyberSAFE Extended Edition 2019 (CBS-310)

By Nexus Human

Duration 0.5 Days 3 CPD hours This course is intended for This course is designed for the non-technical end user of computers, mobile devices, networks, and the Internet, to enable you to use technology more securely to minimize digital risks. This course is also designed for you to prepare for the Certified CyberSAFE credential. You can obtain your Certified CyberSAFE certificate by completing the Certified CyberSAFE credential process on the CHOICE platform following the course presentation. Overview In this course, you will identify many of the common risks involved in using conventional end-user technology, as well as ways to use it safely, to protect yourself from those risks. You will: Identify the need for security Secure devices like desktops, laptops, smartphones, and more Use the Internet securely Regardless of your computer experience, this class will help you become more aware of technology ðrelated risks and what you can do to protect yourself and your organization from them. This course will help you to: ? Understand security compliance needs and requirements ? Recognize and avoid phishing and other social engineering ? Recognize and avoid viruses, ransomware, and other malware ? Help ensure data security on computers, mobile devices, networks, the Internet, and in the cloud. In this course, you will use discussions, case studies, and the experiences of your instructor and fellow students to explore the hazards and pitfalls of technology and learn how to use that technology safely and securely. Course includes access to the CyberSAFE assessment. Upon successful completion of the assessment, learners will receive the CyberSAFE credential and digital badge. Identifying the Need for Security Identify Security Compliance Requirements Recognize Social Engineering and Avoid Phishing and other Attacks Securing Devices Maintain Physical Security of Devices Use Passwords for Security Protect Your Data Identify and Mitigate Viruses, Ransomware, and other Malware Use Wireless Devices Securely Using the Internet Securely Browse the Web Safely Use Email Securely Use Social Networking Securely Use Cloud Services Securely Additional course details: Nexus Humans CertNexus CyberSAFE Extended Edition 2019 (CBS-310) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus CyberSAFE Extended Edition 2019 (CBS-310) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

CertNexus CyberSAFE Extended Edition 2019 (CBS-310)
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Troubleshooting VMware vRealize Operations [V8.x]

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for System administrators tasked with maintaining a vRealize Operations cluster Overview By the end of the course, you should be able to meet the following objectives: Identify the vRealize Operations components affected in typical troubleshooting scenarios List the environmental and operational factors that can generate problems in vRealize Operations Use self-monitoring tools to assess and troubleshoot operational issues in vRealize Operations Access CLI-based tools to assess and troubleshoot operational issues in vRealize Operations Use the vRealize Operations API tool to retrieve cluster data and perform actions Retrieve and review log files associated with specific vRealize Operations components Use available tools to troubleshoot problem scenarios in vRealize Operations Identify the best practices to ensure a vRealize Operations instance remains in a healthy state Locate resources to help you troubleshoot vRealize Operations This two-day course gives VMware vRealize© Operations? administrators the skills to perform basic troubleshooting tasks. The course also gives administrators the skills to ensure that their vRealize Operations instance meets its use-case objectives of continuous performance optimization, app-aware intelligent remediation, and integrated compliance. Course Introduction Introduction and course logistics Course objectives Running a vRealize Operations Instance Identify the components of a vRealize Operations cluster Identify common problems that affect vRealize Operations List the environmental and operational factors that can affect vRealize Operations Identify the affected components vRealize Operations Troubleshooting Tools Use vRealize Operations self-monitoring tools to troubleshoot problems Use CLI tools to troubleshoot vRealize Operations problems Identify the log files used by individual vRealize Operations components Run commands to analyze vRealize Operations log files Use the vRealize Operations API tool vRealize Operations Troubleshooting Scenarios Use relevant tools to troubleshoot problem scenarios Maintaining vRealize Operations Use best practices to ensure the vRealize Operations cluster remains in a healthy state Back up and restore vRealize Operations Identify vRealize Operations troubleshooting resources Additional course details: Nexus Humans Troubleshooting VMware vRealize Operations [V8.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Troubleshooting VMware vRealize Operations [V8.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Troubleshooting VMware vRealize Operations [V8.x]
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Database Design - A Modern Approach

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is designed for students who need to learn database design essentials, typically in preparation for, or as a supplement to, a course on SQL such as SQL Querying: Fundamentals and courses on specific relational database platforms. Overview In this course, you will perform steps to design a relational database, including gathering requirements, data modeling, and planning implementation. You will: - Follow an efficient process for designing a relational database - Define the database conceptual model - Define the database logical model - Apply database normalization methods to improve the initial design of a database - Complete the database design, including controls to ensure its referential integrity and data integrity This course introduces you to a process for effectively planning and designing a functional, efficient database. Knowing how to plan a relational database is important to the success of the databases you create. Without planning, you cannot possibly know what the database needs to do, or even what information to include in the database. Planning a database is essential, and prevents the extra work of fixing data maintenance problems later on. The concepts are not specific to a particular software application and can be applied to any relational database management system. Getting Started with Relational Database Design Identify Database Components Identify Common Database Design Problems Follow a Database Design Process Gather Requirements Defining the Database Conceptual Model Create the Conceptual Model Identify Entity Relationships Defining the Database Logical Model Identify Columns Identify Primary Keys Identify and Diagram Relationships Normalizing Data Avoid Common Database Design Errors Comply with Higher Normal Forms Finalizing the Database Design Adapt the Physical Model for Different Systems Ensure Referential Integrity Ensure Data Integrity at the Column Level Ensure Data Integrity at the Table Level Design for the Cloud Additional course details: Nexus Humans Database Design - A Modern Approach training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Database Design - A Modern Approach course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Database Design - A Modern Approach
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Finance for Non-Finance Managers (2 Day)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Those who need to understand the financial implications of their day-to-day decisions to increase the profitability and performance of their business. This course is suitable for managers with little or no financial knowledge. Overview Understanding of financial accounts and reports The ability to use and understanding of financial concepts Analytical skills to interpret financial results using ratios Ability to manage budgets more effectively This course shows how to interpret key financial statements highlighting the questions and areas that matter. It identifies warning signals that managers need to be aware of and shows how to understand key performance indicators to drive profitability. The course will also cover the essentials of budgeting and forecasting as well as addressing key financial terms such as goodwill and accruals & prepayments. Delegates will learn how to appraise capital projects with confidence, allowing them to make the best decisions for their business. Course Outline The basics of finance: How companies are financially structured Accrual v cash accounting The Business Cycle: understand how money flows in a business How businesses are financed: debt and equity Business objectives: using financial data to achieve business targets Key Financial Statements: Income Statement Balance Sheet Cash Flow Statement Key Financial Analysis Ratios Profitability: profit margins, EBIT & EBITDA, operational gearing Return on Investment: ROCE, ROA Leverage: financial gearing & interest cover Liquidity: current & quick ratios Cash Flow: working capital requirement Working capital management Cash flow management Key financial terms ? goodwill, accruals & prepayments, depreciation and amortization Cost analysis, control and reduction Capex v Opex Effective Budgeting and Forecasting to control the business Management Accounts and undertaking variance analysis Improving margins and sales in your business Break even analysis Capital Investment techniques ? NPV, IRR and discounted cash flows Asset Valuation Additional course details: Nexus Humans Finance for Non-Finance Managers (2 Day) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Finance for Non-Finance Managers (2 Day) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Finance for Non-Finance Managers (2 Day)
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Configuring Juniper Networks Firewall/IPSec VPN Products

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for This course is intended for network engineers, support personnel, reseller support, and others responsible for implementing Juniper Networks ScreenOS firewall products. Overview After successfully completing this course, you should be able to:Explain the Juniper Networks security architecture.Configure administrative access and options.Back up and restore configuration and ScreenOS files.Configure a ScreenOS device in transparent, route, Network Address Translation (NAT), and IP version 6 (IPv6) modes.Discuss the applications of multiple virtual routers.Configure the Juniper Networks firewall to permit and deny traffic based on user defined policies.Configure advanced policy options.Identify and configure network designs for various types of network address translation.Configure policy-based and route-based VPN tunnels. This course is the first in the ScreenOS curriculum. It is a course that focuses on configuration of the ScreenOS firewall/virtual private network (VPN) products in a variety of situations, including basic administrative access, routing, firewall policies and policy options, address translation, and VPN implementations. The course combines both lecture and labs, with significant time allocated for hands-on experience. Students completing this course should be confident in their ability to configure Juniper Networks firewall/VPN products in a wide range of installations. Chapter 1: Course IntroductionChapter 2: ScreenOS Concepts, Terminology, and PlatformsChapter 3: Initial Connectivity Lab 1: Initial Configuration Chapter 4: Device Management Lab 2: Device Administration Chapter 5: Layer 3 Operations Lab 3: Layer 3 Operations Chapter 6: Basic Policy Configuration Lab 4: Basic Policy Configuration Chapter 7: Policy Options Lab 5: Policy Options Chapter 8: Address Translation Lab 6: Address Translation Chapter 9: VPN ConceptsChapter 10: Policy-Based VPNs Lab 7: Policy-Based VPNs Chapter 11: Route-Based VPNs Lab 8: Route-Based VPNs Chapter 12: IPv6 Lab 9: IPv6 Appendix A: Additional FeaturesAppendix B: Transparent Mode Lab 10: Transparent Mode (Optional) Additional course details: Nexus Humans Configuring Juniper Networks Firewall/IPSec VPN Products training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Configuring Juniper Networks Firewall/IPSec VPN Products course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Configuring Juniper Networks Firewall/IPSec VPN Products
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CCVS Check Point Certified VSX Specialist

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Technical professionals who need to install, configure, and manage Virtual Security Extension (VSX) solutions within their network security environment. Overview Explain the benefits of virtual network security. Understand the basic functions, components, and advantages of VSX technology. Examine the VSX management infrastructure and understand how traffic flows within a VSX network. Discuss options for deploying VSX technology within various types of organizations. Understand how to install and configure VSX Gateways and Virtual Systems. Describe different routing schemes and features that are available to use within the VSX environment. Understand how to deploy additional VSX networking configurations that may be required in the environment. Understand the differences between deploying physical Security Gateway Clusters and VSX Gateway Clusters. Understand how Virtual System Load Sharing works to enhance VSX network performance. Understand how to use the VSX Provisioning Tool to add and remove virtual devices. Recall how CoreXL technology enhances Security Gateway performance and recognize how to use the technology in a VSX environment. Understand how to employ tools for optimizing resources allocated in a VSX environment. Identify various VSX command line tools commonly used to retrieve information and perform configuration changes. Understand how to use VSX utility commands to perform various maintenance tasks for the VSX environment. Understand how to troubleshoot and debug issues that may occur in a VSX environment. This course provides a comprehensive understanding of the Check Point VSX solution and describes how to deploy it within the corporate network environment. Course Topics VSX Overview Virtual System Installation and Configuration VSX Clustering Advanced VSX Features Troubleshooting VSX LAB EXERCISES Configuring the VSX Environment Deploying a Virtual System with a Physical Interface Deploying a VS with Bonded VLAN Interfaces Configuring Virtual System HA Converting VSX High Availability to Virtual System Load Sharing Maintaining the VSX Environment Using the CLI to Manage VSX Performance Tuning in VSX Troubleshooting VSX Issues Upgrading a VSX Environment Additional course details: Nexus Humans CCVS Check Point Certified VSX Specialist training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CCVS Check Point Certified VSX Specialist course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

CCVS Check Point Certified VSX Specialist
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Cisco Meeting Server Intermediate (COLLAB250)

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows: System engineers Technical support personnel Channel partners and resellers Overview Upon completion of this course, the learner should be able to meet the following objectives: Installing a Cisco Meeting Server in a single combined deployment Installing a Cisco Meeting Server in a single split deployment Troubleshooting tools Integrating Cisco Meeting Server with Cisco TelePresence Video Communication Server (VCS), Cisco Unified Communications Manager and Microsoft Skype for Business In this course, you will learn how to install, troubleshoot, and maintain a single server and single server split deployment of Cisco Meeting Servers This course is designed to establish a minimum level of knowledge and competency among Cisco Meeting Server resale and installation partners. The recently purchased Acano collaboration hardware and software includes video and audio-bridging technology that allows customers to connect video systems from multiple vendors across both cloud and hybrid environments. Cisco has incorporated Acano collaboration technologies into the new Meeting Server tool. Module 1: Cisco Meeting Server Single Server Solution Cisco Meeting Server Solution Reviewing Authentication and Encryption Single Server Solution Preparing for Cisco Meeting Server Installation Installing Cisco Meeting Servers Configuring the Web Admin Configuring the Call Bridge Configuring the Web Bridge Module 2: Troubleshooting Tools Seven call detail record (CDR) record types and the information contained in each Capture server configuration files (.json), crash log files, media and application .dmp files. Cisco Meeting App crash files, and Cisco Meeting App diagnostic logs Employ the built-in commands to identify Cisco Meeting Server solution issues including PKI, DNS Lookup, Ping, and Service Status Common issues for end users using the Cisco Meeting Server solution Module 3: Firewall Traversal and Unified Communications Application Integration Deploying a TURN Server Deploying Firewall and NAT Traversal Integrating with UC Platforms Additional course details: Nexus Humans Cisco Meeting Server Intermediate (COLLAB250) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Meeting Server Intermediate (COLLAB250) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Cisco Meeting Server Intermediate (COLLAB250)
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CertNexus Data Ethics for Business Professionals (DEBIZ)

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is designed for business leaders and decision makers, including C-level executives, project and product managers, HR leaders, Marketing and Sales leaders, and technical sales consultants, who have a vested interest in the representation of ethical values in technology solutions. Other individuals who want to know more about data ethics are also candidates for this course. This course is also designed to assist learners in preparing for the CertNexus DEBIZ™ (Exam DEB-110) credential. The power of extracting value from data utilizing Artificial Intelligence, Data Science and Machine Learning exposes the learning differences between humans and machines. Humans can apply ethical principles throughout the decision-making process to avoid discrimination, societal harm, and marginalization to maintain and even enhance acceptable norms. Machines make decisions autonomously. So how do we train them to apply ethical principles as they learn from decisions they make? This course provides business professionals and consumers of technology core concepts of ethical principles, how they can be applied to emerging data driven technologies and the impact to an organization which ignores ethical use of technology. Introduction to Data Ethics Defining Data Ethics The Case for Data Ethics Identifying Ethical Issues Improving Ethical Data Practices Ethical Principles Ethical Frameworks Data Privacy Accountability Transparency and Explainability Human-Centered Values and Fairness Inclusive Growth, Sustainable Development, and Well-Being Applying Ethical Principles to Emerging Technology Improving Ethical Data Practices Sources of Ethical Risk Mitigating Bias Mitigating Discrimination Safety and Security Mitigating Negative Outputs Data Surveillance Assessing Risk Ethical Risks in sharing data Applying professional critical judgement Business Considerations Data Legislation Impact of Social and Behavioral Effects Trustworthiness Impact on Business Reputation Organizational Values and the Data Value Chain Building a Data Ethics Culture/Code of Ethics Balancing organizational goals with Ethical Practice Additional course details: Nexus Humans CertNexus Data Ethics for Business Professionals (DEBIZ) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Data Ethics for Business Professionals (DEBIZ) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

CertNexus Data Ethics for Business Professionals (DEBIZ)
Delivered OnlineFlexible Dates
Price on Enquiry