38428 Courses

Elevate your career in eye care with our comprehensive Optometry Course: Professional Certification for Healthy Vision. Explore ocular anatomy, master visual assessment techniques, and gain expertise in refractive correction, ocular diseases, and pediatric optometry. Specialized training in low vision, advanced techniques, and practice management ensures a well-rounded skill set. Join us for a transformative learning experience and become a certified optometrist, dedicated to promoting and preserving healthy vision for a lifetime.

The IMI Light Vehicle Inspection Technician Accreditation is for experienced mechanics who would like to gain recognition for their skills and knowledge. It is also accepted by the Driver and Vehicle Standards Agency (DVSA) as the stage 1 entry qualification for mechanics and technicians who wish to train to become an MOT Tester for class 4 and 7 vehicles (cars and vans) It is normally valid for 3 years and successful candidates, as well as receiving a certifcate, photo card and pin badge, will also be entered on to the IMI Professional Register. This is a public-facing register to showcase individuals working in the motor industry, who have been recognised for their experience, professionalism and commitment to ethical working practices. However, there will be no requirement for you to re-accredit if you go on to complete your IMI Level 2 Award in MOT testing (classes 4 & 7) within the 3 year period. As an Inspection Technician you must be able to work unsupervised – ideally, you should be in full time employment with at least 3 years experience (4 years if you wish to become an MOT tester) to ensure you are familiar with the techniques for vehicle servicing, inspection and system(s) diagnosis. There are 5 practical assessments for this route and two online exams, one containing 30 questions and a second containing 10 questions. Please click on the links below to get an overview of the contents of each assessment. AOM – 071 – Emissions System – Inspection AOM – 072 – Electrical System – Inspection AOM – 073 – Braking Systems – Inspection AOM – 074 – Steering and Suspension Systems – Inspection AOM – 075 – Vehicle Structure – Inspection AOM – 076 – Vehicle Appraisal – Inspection   5 Day Training and Assessment. This training is aimed at experienced technicians who might need some training input prior to assessment. The assessments will take place over a 5 day period with the online assessment taking place mid week to allow for any re-sits that may be necessary. You will receive a copy of Tom Denton’s 4th edition Advanced Automotive Fault Diagnosis book which you can use in the intervening period to study and practice your knowledge and skills prior to attending the course. PLEASE NOTE THESE ASSESSMENTS ARE TO A LEVEL 3 STANDARD AND ARE DESIGNED TO BE TOUGH. THEY CONCENTRATE ON FAULT FINDING WITHIN A GIVEN TIMESCALE. SUCCESSFUL CANDIDATES WILL FIND ALL OF THE FAULTS WITHIN 1 HOUR. The next step If this accreditation is of interest to you, particularly if you wish to become an MOT tester, have a go at our initial assessment test. Our administrator will be in touch with you once we receive your result so that we can best advise you on the way forward.

ITIL® 4 Specialist: Create, Deliver and Support: On-Demand The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

Professional Certificate in Analysing The Effects Of Exiting Plans On Organisation analyses the current policies, management practices and interpretation of plans to see the effects of exiting plans on an organisation. The learner will be able to understand the policy and structural foundations of an organisation so that the learner can understand the effects of exiting plans. After the successful completion of this lecture, you will be able to learn about the following; Organisational Planning. Inter organisational Relations. Management by Objectives. Action Plan. Strategic and Structure Fit. Business Process Reengineering. Policy Development. Communication System. Organisational Realignment. Relationship between Organisational Realignment and Focus. The course aims to elaborate on the exiting plans and strategic options available such as franchising, partnership or joint venture, in addition to an understanding of the internal plans of an organization. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Analysing The Effects Of Exiting Plans On Organisation QUIZ: Analysing The Effects Of Exiting Plans On Organisation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Chief Strategy Officer Innovation roles General Manager Investment advisor Average Completion Time 2 Weeks Accreditation 2 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

This course unveils the crucial synergy between strategy and risk, emphasizing their paramount importance in organizational development. Delve into the strategic plan reviewing process, explore diverse types of strategic analysis, and gain proficiency in using tools for informed decision-making. Equip yourself with the skills to conduct Value Chain Analysis and competitive analysis, fostering a deep understanding of market dynamics. This course is a comprehensive exploration of risk analysis standard tools and models. It covers the strategic plan reviewing process, various types of strategic analysis, and the application of tools in strategic formulation. Participants will navigate the step-by-step process of Value Chain Analysis, gaining insights into competitive advantages. Additionally, the course highlights the benefits of competitive analysis for making informed business decisions. After the successful completion of this course, you will be able: ⦁ Understand the importance of reviewing strategy and risk. ⦁ Demonstrate knowledge of the strategic plan reviewing process and its role in organizational development. ⦁ Identify the different types of strategic analysis and their applications in formulating business strategies. ⦁ Describe the various tools used in strategic analysis. ⦁ Comprehend the step-by-step process of conducting Value Chain Analysis to assess a company's competitive advantage. ⦁ Recognize the benefits of competitive analysis in understanding market dynamics and making informed business decisions. Dive into the realm of risk analysis with precision through our specialized course. Explore industry-standard tools and models meticulously designed to sharpen your ability in evaluating and managing risks effectively. This hands-on program equips you with the expertise needed to employ both quantitative and qualitative analysis methods. Elevate your strategic decision-making by mastering these essential risk analysis frameworks, ensuring you become an invaluable asset in navigating complexities within any professional landscape. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Risk Analysis Standards, Tools and Models - Part 1 Self-paced pre-recorded learning content on this topic. Risk Analysis Standard Tools And Models Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience.  1. Risk Analysts 2. Financial Planners 3. Project Managers 4. Compliance Officers 5. Data Scientists Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

One of the most effective healing, relaxing and invigorating technique for both mind and body is without no doubt massage. Massage therapy helps to keep your organs, muscles, tissues and even bones healthy. It also increases blood flow and stimulates the internal body process. In today's world, it has become one of the most common beauty techniques that is preferable by people all around the world. Thus, if you are looking for a way to get in touch with these huge customer base by providing massage therapies, you must become a professional massage therapist. This course is specially design for people just like you. With the help of this online course, you will be able to learn the way of massaging, understand different body parts and how they work. Besides that, you will get to know about different types of massage techniques that can work like medicine for a human body. Finally, you will be able to perform most popular massages and become a professional therapist in no time. Course Highlights Professional Massage Therapist Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Massage Therapist Course into 28 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 16 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Massage Therapist Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Massage Therapist Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Massage Therapist Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Massage Therapist Introduction to Massage Therapy 00:15:00 Massage History 00:15:00 The Role of A Massage Therapist 00:30:00 Tissues, Organs, & Neuromuscular systems 01:00:00 General Benefits of Massage 00:15:00 Indian Head Massage 00:15:00 Facial Massage 00:30:00 Neck Massage 00:30:00 Back Massage 00:15:00 Full Body Massage 00:15:00 Swedish Massage 00:15:00 Sports Massage 00:30:00 LomiLomi Massage 00:15:00 Anti-Cellulite Massage 00:15:00 Hot Stone Massage 00:15:00 Thai Foot Massage 00:15:00 Prenatal Massage 00:15:00 Medical Massage 01:00:00 Baby Massage 01:00:00 Trigger Point Therapy 01:00:00 Thai Massage 01:00:00 Reflexology 01:00:00 How A Massage Therapist Can Start A Business 02:00:00 Marketing Your Business 01:00:00 Complimentary Massages 00:30:00 Building Your Clientele 00:30:00 Other Ways To Market Your Business 01:00:00 Conclusion to Massage 00:15:00 Mock Exam Mock Exam- Professional Massage Therapist Course 00:20:00 Final Exam Final Exam- Professional Massage Therapist Course 00:20:00

Proficient Retail Management Certification The Professional Retail Management Certification course is a 19 module online course, intended to set up the representative for a vocation in retail the executives. From deals to promoting, marketing to estimating, client support to staffing, this course gives the necessary information and abilities, to go into or advance in the energizing universe of retail deals the executives. What's Covered in the Course? A portion of the angles that the colleague can hope to learn include: A knowledge into retail the executives - what it is and why it is significant today; A comprehension of the effect of marketing and valuing inside the business; Deals, working at a retail location, disposition and client support; Instructions to recognize distinctive client practices, to guarantee that the business gives its customers the best assistance consistently; Client correspondence and how significant this is to the achievement of the business; The retail climate and what's in store - the do's and don'ts that your worker should regard; Step by step instructions to assemble a drawn out relationship with the association's clients; The significance of stock administration and how to adequately oversee stock; Insider information into picking an ideal store area; The significance of legitimate store format and plan; The coordinations of providing and getting stock; Retail security frameworks and the methods that should be set up; The most effective method to construct a fruitful group and the significance of group correspondence; Multi-channel retailing and retail advertising and how this can assist with boosting the business; The significance of brand the board; The fundamental wellbeing and security techniques that should be set up; The exchanging constitution and client laws identifying with your business. What are the Benefits of the Course? Cutting-edge course content on the UK retail climate, its chances and dangers; Upon fruitful consummation of the course, your representative is granted an industry-perceived certificate; Online help all through your worker's investigations, with lifetime admittance to the learning materials.

[vc_row][vc_column][vc_column_text] Description: Public speaking is a distinct performance where someone delivers a speech to an audience. Performing a speech can have general purposes, depending on what the event it is about. It could be a speech on informing, persuading, or entertaining your audience. If you are someone who is struggling or just interested in giving professional public speeches, then this Professional Public Speaking course will help you learn. You will know all the public speaking basics and techniques to become a successful public speaker. You will acquire the communication skills you need and learn how to be confident in giving public speeches. Who is the course for? Professionals who want to learn how to communicate effectively through public speaking Anyone who needs to learn how to communicate through public speaking. Entry Requirement: This Professional Public Speaking course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Public Speaking Course will be very beneficial and helpful to professionals, especially to the following careers: Marketing and Promotions Specialist Marketing Manager Sales Manager Sales and Promotions Specialist Supervisor Top Executive. [/vc_column_text][/vc_column][/vc_row] Public Speaking Basics Module One - Getting Started 00:30:00 Module Two - Identifying Your Audience 01:00:00 Module Three - Creating a Basic Outline 00:30:00 Module Four - Organizing the Program 00:30:00 Module Five - Fleshing It Out 00:30:00 Module Six - Putting It All Together 01:00:00 Module Seven - Being Prepared 00:30:00 Module Eight - Overcoming Nervousness 01:00:00 Module Nine - Delivering Your Speech (I) 01:00:00 Module Ten - Delivering Your Speech (II) 00:30:00 Module Eleven - Questions and Answers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Public Speaking Techniques Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 01:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Select The Topic 01:00:00 Analyze The Audience 01:00:00 Organize The Speech 01:00:00 Outline The Speech 00:30:00 Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Becoming a Successful Public Speaker Public Speaking Basics 01:00:00 Know Your Audience 00:30:00 Use The Right Words 00:30:00 Decide What You Want To Convey 00:30:00 Learn How to Communicate 00:30:00 What Happens If Your Don't Connect to Your Audience 00:30:00 Wrapping Up 00:15:00 Overcoming the Fear Good Communication Skills 00:15:00 Interpersonal Skills 00:30:00 Getting Comfortable in Conversation 00:30:00 Redesigning Yourself for Strength 00:30:00 Professionalism 00:15:00 Maximizing Meetings 00:15:00 Controlling Nervousness 00:15:00 Mock Exam Mock Exam- Professional Public Speaking Course 00:30:00 Final Exam Final Exam- Professional Public Speaking Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Boost your career and stay relevant with the world’s most recognized Digital Marketing diploma. Continuously updated content means you’ll get cutting-edge digital marketing and soft skills, always. Course Overview Boost your career and stay relevant with the world’s most recognized Digital Marketing diploma. Continuously updated content means you’ll get cutting-edge digital marketing and soft skills, always. Learn Google Ads, social media marketing, SEO and much more. Become a certified digital marketing professional with DMI. Program learning outcomes and content: What Will I Learn? You will be armed with the know-how, the experience and the insights to be able to work and speak with authority in this fast-paced industry. In short, you’ll be a skilled digital marketer, capable of building digital marketing strategies from scratch. Who is the DMI Pro for? • Traditional Marketers or Marketing Executives who want to play a bigger, sharper game • Marketing Managers and Senior Management • Graduates with no plans to wait around • Small Business Owners who want to grow • Career Changers • Entrepreneurs who want to be more entrepreneurial • Whoever needs to create and apply a digital marketing strategy for their organisation Course Content: Introduction to Digital Marketing: What’s it all about? How do you reach customers? How can traditional and digital media work together? What’s the difference between inbound and outbound marketing? This module takes you through the basics, keeping things clear and actionable: • Principles of Digital Marketing • Digital Research • Developing Objectives • Cultural Research • Connecting with the Customer Social Media Marketing: Bring your brand story to life on all the right platforms. Learn how to grow and engage a community around your offering. Define your audience and give them more to care about. There is so much to ‘like’. • Key Social Platforms for Digital Marketing • Growing and Engaging an Audience • Developing Data-Driven Audience and Campaign Insights • Setting up a Social Media Experience for a Business • Creating and Optimising Social Media Campaigns Paid Search (PPC) using Google Ads: Develop Pay-Per Click skills using Google Ads, bid auctions and build your targeting strategy. Optimise campaigns, track conversions, and measure your ROI. • Fundamentals of Paid Search • Search Campaign Management • Paid Search Campaign Measurement • Paid Search Campaign Creation with Google Ads Email Marketing: Your email list is one of your most powerful assets. Learn how to manage and segment your data, test headlines and maximise open rates and ROI. We also cover marketing automation and the importance of data management regulations. • Email Marketing Fundamentals • Email Design • Testing and Optimising an Email Campaign • Tools and Strategy • Creating an Effective Email Campaign • Marketing Automation Analytics with Google Analytics: This module helps you unleash the capability of your data. Discover what your customer wants, likes, needs and does. Understand how they use your website, set up goals and monitor conversions. • Web Analytics Fundamentals • Creating and Configuring a Google Analytics Account • Monitoring Campaigns with Google Analytics Reports • Setting Goals with Google Analytics • Analysing and Recording Google Analytics Data • Using Google Analytics 4 Content Marketing: This module teaches you how to create content that speaks to people, at the right time and via the right channels. Understand what works for you by tracking and measuring performance. • Content Marketing Concepts and Strategy • Developing a Content Marketing Plan • Publishing and Distributing Content • Using Content Research to Find Opportunities • Creating and Curating Content • Metrics and Performance • Establishing Content Intent Search Engine Optimisation (SEO): Search Engine Optimisation is all about getting on that first Google page, staying top of the list and top of mind. Develop keyword strategies, understand the kind of content that attracts users, optimise rankings and then convert visitors to customers. • SEO Fundamentals • Keywords and SEO Content Plan • Measuring SEO Performance • Aligning SEO and Business Objectives • Optimise Organic Search Ranking Display and Video Advertising: Learn how to set up, manage and optimise your YouTube channel. Target, test and develop your use of the Google Display Network and get creative with visual formats. • Fundamentals of Display and Video Advertising • Google Display Network and Video Ad Formats • Creating and Managing a YouTube Channel • Creating Display and Video Campaigns • Targeting Display and Video Campaigns • Measurement and Optimisation • Reporting on Display Campaign Website Optimisation: What makes a winning website? This module gives you the skills to create a simple, well-designed, optimised WordPress site that not only looks good but also delivers for your business. • Web Design and Website Optimisation • Design Principles and Website Copy • Publishing a Basic Website • User-Centered Design and Website Optimisation • Website Metrics and Developing Insight Digital Marketing Strategy: Underneath your digital activity, you need solid objectives. This module helps you to build a clear vision of your strategy, and makes it actionable with budget, channel and media plans, KPIs and more. • Digital Strategy Fundamentals • Setting Strategy Objectives and KPIs • Digital Strategy Research • Developing a Creative Strategy • Executing a Digital Marketing Strategy • Communicating a Digital Marketing Strategy • Forecasting performance DURATION 8-10 Weeks WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

[vc_row][vc_column][vc_column_text] Description: Do you work from home or need to make telephone calls for your job? Does your telephone etiquette need improving? This Professional Telephone Receptionist Course is ideal for aspiring receptionists, or telephone receptionists who wish to build their skills for career advancement. Communication and customer service is an essential skill in any industry. Whether face to face or on the phone, being able to communicate professionally is a crucial aspect of any receptionist role. Throughout this telephone receptionist training course, you will learn how to be an effective communicator and will learn fundamental verbal communication techniques.  You will also learn essential time management and telephone skills for communicating with clients and colleagues on the telephone. Different forms of communication will also be explored in this course, and you will also look into the challenges teleworkers face. Whether you're a call centre agent or professional receptionist, you will be a communication expert and more confident person on completion of this communication skills training course. Who is the course for? Home-based receptionist and any communication or administrative specialists who need to learn how to become expert or professional with their telephone communication skills. People who have an interest in learning how to become their own professional receptionist. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Telephone Receptionist Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Contact Operator Customer Service Representative Home-based Professional Information Center Expert Telemarketer and telesales Telephone Researcher [/vc_column_text][/vc_column][/vc_row] Professional Telephone Receptionist Course Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Professional Telephone Receptionist Course - Activities 00:00:00 Mock Exam Mock Exam- Professional Telephone Receptionist Course 00:20:00 Final Exam Final Exam- Professional Telephone Receptionist Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00