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29595 Courses

Customer Service Diploma

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Customer Service Diploma
Delivered Online On Demand1 hour
£12

EFT - Emotional Freedom Technique

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

EFT - Emotional Freedom Technique
Delivered Online On Demand1 hour
£12

Cloudera Training for Apache HBase

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This course is appropriate for developers and administrators who intend to use HBase. Overview Skills learned on the course include:The use cases and usage occasions for HBase, Hadoop, and RDBMSUsing the HBase shell to directly manipulate HBase tablesDesigning optimal HBase schemas for efficient data storage and recoveryHow to connect to HBase using the Java API, configure the HBase cluster, and administer an HBase clusterBest practices for identifying and resolving performance bottlenecks Cloudera University?s four-day training course for Apache HBase enables participants to store and access massive quantities of multi-structured data and perform hundreds of thousands of operations per second. Introduction to Hadoop & HBase What Is Big Data? Introducing Hadoop Hadoop Components What Is HBase? Why Use HBase? Strengths of HBase HBase in Production Weaknesses of HBase HBase Tables HBase Concepts HBase Table Fundamentals Thinking About Table Design The HBase Shell Creating Tables with the HBase Shell Working with Tables Working with Table Data HBase Architecture Fundamentals HBase Regions HBase Cluster Architecture HBase and HDFS Data Locality HBase Schema Design General Design Considerations Application-Centric Design Designing HBase Row Keys Other HBase Table Features Basic Data Access with the HBase API Options to Access HBase Data Creating and Deleting HBase Tables Retrieving Data with Get Retrieving Data with Scan Inserting and Updating Data Deleting Data More Advanced HBase API Features Filtering Scans Best Practices HBase Coprocessors HBase on the Cluster How HBase Uses HDFS Compactions and Splits HBase Reads & Writes How HBase Writes Data How HBase Reads Data Block Caches for Reading HBase Performance Tuning Column Family Considerations Schema Design Considerations Configuring for Caching Dealing with Time Series and Sequential Data Pre-Splitting Regions HBase Administration and Cluster Management HBase Daemons ZooKeeper Considerations HBase High Availability Using the HBase Balancer Fixing Tables with hbck HBase Security HBase Replication & Backup HBase Replication HBase Backup MapReduce and HBase Clusters Using Hive & Impala with HBase Using Hive and Impala with HBase Appendix A: Accessing Data with Python and Thrift Thrift Usage Working with Tables Getting and Putting Data Scanning Data Deleting Data Counters Filters Appendix B: OpenTSDB

Cloudera Training for Apache HBase
Delivered OnlineFlexible Dates
Price on Enquiry

Vaccination Training

5.0(1)

By Course Gate

Learn essential vaccine principles, types, safety protocols, and communication strategies with our Vaccination Training course. Perfect for healthcare professionals and public health practitioners, this comprehensive course equips you to effectively manage vaccination tasks and address public health challenges, including pandemics.

Vaccination Training
Delivered Online On Demand2 hours 23 minutes
£11.99

Complaints Handling for Customer Care: Best Practices

4.5(3)

By Studyhub UK

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

Complaints Handling for Customer Care: Best Practices
Delivered Online On Demand1 hour 41 minutes
£10.99

Oracle BI 11g R1 - Build Repositories

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Application DevelopersBusiness AnalystsBusiness Intelligence DeveloperData ModelersData Warehouse AdministratorData Warehouse AnalystReports DeveloperTechnical Consultant Overview Build and run analyses to test and validate a repositorySet up query logging for testing and debuggingSet up a multiuser development environmentUse the Administration Tool wizards and utilities to manage, maintain, and enhance repositoriesEnable usage tracking to track queries and database usage, and improve query performancePerform a patch merge in a development-to-production scenarioDescribe Exalytics machine and the Summary Advisor tool used in the machineBuild simple and calculated measures for a fact tableCreate logical dimension hierarchies and level-based measuresCheck the model and then model aggregate tables to speed query processingModel partitions and fragments to improve application performance and usabilityUse variables to streamline administrative tasks and modify metadata content dynamicallyUse time series functions to support historical time comparison analysesSet up security to authenticate users and assign appropriate permissions and privilegesBuild the Physical, Business Model and Mapping, and Presentation layers of a repositoryApply cache management techniques to maintain and enhance query performance This Oracle BI 11g R1: Build Repositories training is based on OBI EE release 11.1.1.7. Expert Oracle University instructors will teach you step-by-step procedures for building and verifying the three layers of an Oracle BI repository. This Oracle BI 11g R1: Build Repositories training is based on OBI EE release 11.1.1.7. Expert Oracle University instructors will teach you step-by-step procedures for building and verifying the three layers of an Oracle BI repository. Additional course details: Nexus Humans Oracle BI 11g R1 - Build Repositories training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle BI 11g R1 - Build Repositories course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Oracle BI 11g R1 - Build Repositories
Delivered OnlineFlexible Dates
Price on Enquiry

Anti-Money Laundering (AML) - Level 3

5.0(1)

By Course Gate

Master anti-money laundering with our course on due diligence, transaction monitoring, and risk management. Enrol to combat financial crimes.

Anti-Money Laundering (AML) - Level 3
Delivered Online On Demand
£11.99

Essential Employment Law UK

4.7(160)

By Janets

This Essential Employment Law UK will introduce you with some of the most important employment legislation which affects every employer and every employee today.  This course will help you learn how to manage within the law, by highlighting the pitfalls and legal/financial risks. It will equip you with the tools to make an informed decision on the best way forward through a range of topical but challenging employment scenarios. This comprehensive course will cover, in considerable detail, the essential statutory duties with which an employer must comply, as well as ensuring that you are fully up to date with the latest changes and developments in the area of Employment Law. Why Choose This Course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For? Essential Employment Law UK is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Course Content Module 01: Introduction Module 02: Immigration Requirements Module 03: Contractual Terms Module 04: Rights During Employment Module 05: Termination of Employment Module 06: Discrimination Law and Equality Act 2010 Module 07: Rehabilitation of Offenders Act Module 08: Enforced Subject Access Requests Module 09: Business Transfers Module 10: Collective Rights Module 11: 2018 UK Corporate Governance Code Module 12: Legal Professional Privilege Update Module 13: Useful Websites

Essential Employment Law UK
Delivered Online On Demand13 hours
£9.99

Employment Law UK

4.7(160)

By Janets

Employment in the UK is a very long and complicated process. Most companies start recruiting new graduates almost a year prior to the starting date of a job. Yet many people want to work there as it is a breeding ground for new tech, innovation and multi culture. If you want to get a clear understanding of the employment laws in the UK,you should definitely consider taking this course. Employment Law UK is a very structured course as it initially introduces you to UK employment law, types of workers and employment courts. You will also learn about laws regarding employment for foreign nationals including what happens when illegal immigrants are hired for jobs. Next you learn about the terms of an employment including express, implied and varying terms. You will further get more information regarding employee rights, termination, discrimination, business transfers and collective rights. The course provides some useful websites in order to help job seekers and people interested in understanding UK employment laws alike. If you want to get a job in the UK be it general or law related this course can seriously be of use. Who is the course for? People who are interested in getting a job in the UK and need to learn about the laws Professionals seeking to gain employment in UKVI or as a solicitor Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: Employment Law UK is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: UKVI officer Recruitment Consultant HR Officer Solicitor

Employment Law UK
Delivered Online On Demand10 hours 55 minutes
£9.99

Professional Certificate Course in Navigating Contemporary Issues in Education in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course is a comprehensive exploration of the dynamic issues shaping education today. From historical models and theories to the impacts of education reform and technology integration, participants will gain a deep understanding of the multifaceted dimensions of contemporary education. The course is designed to equip individuals with the knowledge and insights needed to navigate the complexities and contribute to the advancement of educational systems. After the successful completion of the course, you will be able to learn about the following, Understand the historical models, theories, and foundations that have shaped the evolution of education systems. Evaluate the impact of education reform, policies, and funding sources on educational outcomes and accessibility. Analyze different approaches and types of learner engagement in the context of the UK's unique higher education system. Examine the importance of technology in education, its role in enhancing learning experiences, and its impacts on teaching methodologies. Identify the government's stance on technology integration and recognize the key stakeholders involved in shaping education through technological advancements. Uncover the rich tapestry of education evolution by understanding historical models and foundational theories. Assess the intricate web of education reform, policies, and funding sources, unraveling their effects on accessibility and outcomes. Delve into the diverse approaches to learner engagement within the distinctive realm of the UK's higher education system. Examine the pivotal role of technology, exploring its significance in enhancing learning experiences and reshaping teaching methodologies. Gain insights into the government's stance on technology integration and identify key stakeholders steering education through technological advancements. This course is an in-depth exploration of contemporary issues in education, offering participants a nuanced understanding of historical, policy, and technological facets. Participants will develop critical analytical skills to assess the impact of reforms and technology on education outcomes. The course prepares individuals for diverse roles, from shaping policies to designing innovative learning experiences, in the ever-evolving field of education. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Contemporary Issues in Education Self-paced pre-recorded learning content on this topic. Navigating Contemporary Issues in Education Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Education Policy Analyst Curriculum Development Specialist Educational Technology Consultant Higher Education Strategist Learning Experience Designer Education Funding Analyst Technology Integration Manager Educational Researcher Education Advocacy Specialist Policy and Program Evaluation Consultant Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Navigating Contemporary Issues in Education in London 2024
Delivered Online On Demand14 days
£42