470 Courses

Elite EA/PA Forum We are delighted to announce the Elite EA/PA Forum for the UK & Ireland will be on the 13th November 2025. Our workshop aims to: Enhance your influence and impact by mastering assertive communication, negotiation, and self-advocacy skills. Stay composed and solution-focused in high-pressure situations with practical tools for crisis management and clear decision-making. Embrace evolving technology by understanding how AI and automation can streamline your role and boost efficiency. Future-proof your career by building strategic value, resilience, and adaptability in an ever-changing professional landscape. Keynote Address with Q&A from the audience: What to expect from Sam's Keynote: With over 30 years supporting leaders at the highest levels, Sam Cohen brings a wealth of insight, experience, and stories (the kind she can share) to the stage. From 18 years serving within The Royal Household - including as Deputy Private Secretary and Press Secretary to Her late Majesty Queen Elizabeth II - to working with The Duke and Duchess of Sussex, running the Prime Minister’s Office at Downing Street, and serving as Chief of Staff to the global CEO of Rio Tinto, Sam’s career is a masterclass in discretion, diplomacy, and delivering at the top. In this exclusive keynote, Beyond the Role, Sam will explore how Executive Assistants don’t just support leaders - they shape leadership, drive strategy, and build legacy from behind the scenes. Join us for this rare opportunity to hear from someone who’s been at the epicentre of power - and bring your questions! The keynote will include a live Q&A, where you can ask Sam about her remarkable career, leadership insights, and how to truly excel in high-performance environments. (Don’t ask her what the Queen kept in her handbag - she’s not telling.) Sam Cohen Career Bio: Sam Cohen has spent the last 30 years working to support leaders in the public and private sectors. Sam spent 18 years serving The Royal Household, as Deputy Private Secretary to Her late Majesty Queen Elizabeth II and Press Secretary to The Queen. Sam also served as Private Secretary to The Duke and Duchess of Sussex. Following this time, Sam worked as Director of the Prime Minister’s Office at Downing Street under Boris Johnson and, most recently, was Chief of Staff to the global CEO at Rio Tinto. Source: ABC News - YouTube Channel. Facilitator - AM: Monika Turner The Confident Assistant - Speak Up, Go After What You Want & Create The Future You Deserve: Develop practical strategies to negotiate workload, boundaries, and career growth with confidence. Learn assertive communication techniques to handle challenging conversations effectively. Build self-advocacy skills to articulate your value and influence outcomes in the workplace. Monika Turner Career Bio: Monika Anna Turner is an ICF-certified Leadership and Executive coach with over seven years of experience helping professionals unlock their confidence, elevate their voice, and lead with authenticity. Before stepping into coaching, she built a successful career as a Personal Assistant, Executive Assistant, and ultimately Chief Of Staff —giving her a deep understanding of the unique challenges and strengths of support roles. Originally from Poland, Monika knows firsthand what it’s like to question your voice and your value—especially in a second language. Her journey from self-doubt to self-assurance informs everything she does today. Through her coaching, she empowers assistants and leaders alike to move beyond fear, speak up and create fulfilling careers they’re proud of. Panel Suzie Joughin Senior Executive Assistant at the Houses of Parliament Restoration & Renewal. Suzie is an experienced senior executive assistant, specialising in the public and third sectors.  Suzie’s career highlights include senior administrative roles in Cancer Research UK, the largest independent cancer research charity in the world; UK Research and Innovation, the UK’s national funding agency investing in science and research in the UK during the Covid-19 pandemic; and her current role on the Houses of Parliament Restoration and Renewal Programme.  Rebecca Polson Executive Support Manager to the Chief Executive An award-winning Executive Assistant with over 10 years’ experience across the higher education, charity, private, and public sectors. Currently Executive Support Manager to the Chief Executive at Alzheimer’s Research UK, she provides high-level support in the fast-paced, mission-driven environment of the largest dementia research charity in the UK. Her previous roles include supporting senior leaders at the Natural History Museum, the Incorporated Society of Musicians, and the Royal College of Music. She brings expertise in executive support, governance, stakeholder engagement, and complex diary and project management. Named PA of the Year in 2023 and a finalist in the SecsintheCity PA of the Year Awards, she is known for her professionalism, discretion, and ability to stay ahead of the needs of the people and organisations she supports. Ola Boddington Senior Executive Assistant As a seasoned Executive Assistant, she has honed her skills in management and project planning over the years. She has worked with various organisations, including Zoa, Signal AI, and ConsenSys, where she provided high-level administrative support to senior executives. Her expertise lies in managing complex schedules, coordinating travel arrangements, and ensuring seamless communication among team members. She is also proficient in using various software tools to streamline workflows and enhance productivity. She is passionate about delivering exceptional service and contributing to the success of the teams she works with. Claudine Martin Senior Executive Assistant Claudine is a highly skilled Senior Executive Assistant, currently supporting the Head of BNY Pershing EMEA. With a distinguished career spanning nearly 17 years in the British Army, Claudine retired in 2023 at the rank of Staff Sergeant, bringing a wealth of experience in high-pressure environments and strategic operations to her current role. Throughout her military career, Claudine specialised in Human Resources, and served as the Personal Assistant to the Army Director of Engagement and Communication at the Ministry of Defence. In this capacity, she played a pivotal role in the planning and execution of significant events and initiatives, showcasing her exceptional organisational skills and attention to detail. Her dedication and professionalism were recognised when she was awarded PA of the Year in 2019 by PA Life. An advocate for the Executive Assistant profession, Claudine is also a sought-after public speaker. She regularly shares her insights at industry events, including the PA Show, and serves as an advisory board member, contributing to the ongoing development and recognition of the profession. Claudine is passionate about empowering others and has previously mentored young people through the Diana Award, a programme established in honour of Princess Diana to support disadvantaged youth. Additionally, she has participated in Fast Forward 15, a mentoring initiative aimed at women aspiring to build careers in events, hospitality, or related industries. With her extensive experience, dedication to excellence, and commitment to mentorship, Claudine continues to make a significant impact in her field and inspire the next generation of leaders. She proudly represented the UK at the Invictus Games 2023, showcasing her unwavering determination and unwavering spirit. In her spare time, Claudine enjoys park run and writing poems. The Importance of Becoming a Strategic Advisor Learn how to shift from reactive to proactive. Develop the mindset and behaviours of a strategic advisor. Understand how to add value beyond your job description. Facilitator - PM: Justin Kabbani AI Is Not Here to Replace You. It's Here to Upgrade You. We'll explore Justin's proven 3P framework: Priming – How to set up AI like a strategic advisor by feeding it context, tone and mindset Prompting – How to craft clear, structured instructions to get consistently great results Producing – How to turn AI outputs into high-leverage work that makes you stand out Your session outcomes: Real examples from admin professionals already using AI to elevate their work Prompts you can copy, adapt, and test live Interactive exercises to build confidence fast A practical challenge to implement right after the session If you’ve been overwhelmed by AI, or underwhelmed by its impact, this session will change that. You'll leave with tools you can use today, and a mindset you’ll carry forward for the rest of your career. Justin Kabbani Career Bio: Justin Kabbani is one of Australia’s most in-demand AI trainers and keynote speakers, known for making AI feel simple, powerful, and immediately useful. He’s worked with brands like Uber, Treasury Wine Estates, and Udemy, helping their teams embed AI into daily workflows, strategic planning, and executive communication. Over the past two years, Justin has trained more than 2,000 professionals across Australia and beyond, consistently earning feedback like “mind-blowing,” and “game-changing”. His signature Prime, Prompt, Produce framework has transformed how business leaders, executive assistants, marketers, and teams think, work, and communicate with AI, without needing to be “tech people.” Justin believes AI isn’t here to replace people. It’s here to take the robotic work off our plate, so we can focus on what humans do best. LinkedIn: https://www.linkedin.com/in/justinkabbani/ Website: https://justinkabbani.com/ Speed Connections Networking Session Join us for Speed Connections, a lively 30-minute networking session designed to foster meaningful connections in a fun, fast-paced environment. Every 10 minutes, attendees will be placed into new breakout rooms with small groups, giving everyone the chance to meet a diverse range of peers. Each breakout session will feature engaging prompts to spark conversations and make networking enjoyable and memorable! Who will attend this event? Executive Assistant (EA) Personal Assistant (PA) Virtual Assistant (VA) Legal Secretary Legal Executive Assistant Administrative Assistant Office Manager Health Care Office Manager Chief of Staff Additional roles may be relevant depending on role responsibilities along with development opportunities. This workshop is open to females, male including trans women/males and non-binary professionals. Group Rate Discounts To discuss our group rates in more detail, please email support@elite-forums.com and provide the following: Group Number (How many would like to attend) Event Date (If numerous dates, please advise if we are splitting attendees across multiple dates) Attendee Contact details (Or request our Group Rate Document. Complete and return - we'll sort the rest.) Group discounts are on request - see below group rate discount brackets: 🧩 You just need one piece to come together - to unlock your Elite Potential. 🔑 Media outlets/organisations will not be permitted to attend this event.

Embark on a transformative journey of healing and well-being with our comprehensive course, 'Reflexology - Acupressure and Foot Reading.' This meticulously crafted programme seamlessly blends ancient wisdom with modern techniques, providing a unique perspective on holistic health. Dive into the intricacies of acupressure, unraveling the secrets of key pressure points like Large Intestine 4 and Heart 7, and explore the art of foot reading to decode the body's messages. Our engaging modules guide you through the tools essential for effective treatments and shed light on addressing various medical conditions, from anxiety to arthritis. As you progress, discover the significance of foot size, arches, colour, and gaps between toes, unlocking the profound connections between mind, body, and spirit. Congratulations on choosing a course that not only imparts valuable knowledge but also empowers you to become a facilitator of holistic well-being. Learning Outcomes Master the art of acupressure, gaining proficiency in stimulating key points like Lung 10 and Stomach 36. Utilize various tools in your treatments, enhancing your therapeutic skills and ensuring a holistic approach. Develop a nuanced understanding of medical conditions such as anxiety, headaches, and insomnia, learning effective reflexology techniques for each. Grasp the intricacies of foot reading, from interpreting toe line meanings to analyzing skin conditions and nail health. Gain expertise in evaluating feet size, arches, colour, and gaps between toes, allowing you to provide personalized and effective reflexology sessions. Why choose this Reflexology - Acupressure and Foot Reading course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Reflexology - Acupressure and Foot Reading  course for? Individuals aspiring to become holistic wellness practitioners. Health enthusiasts seeking to enhance their knowledge of alternative therapies. Massage therapists looking to expand their skill set. Wellness coaches interested in incorporating reflexology into their practice. Anyone passionate about promoting overall well-being through natural and holistic methods. Career path Holistic Wellness Practitioner: £25,000 - £35,000 Alternative Therapy Consultant: £30,000 - £40,000 Reflexology Specialist: £28,000 - £38,000 Wellness Coach: £22,000 - £32,000 Massage Therapist with Reflexology Expertise: £26,000 - £36,000 Prerequisites This Reflexology - Acupressure and Foot Reading does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Reflexology - Acupressure and Foot Reading was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Main Acupressure Points Large Intestine 4 00:02:00 Lung 10 00:01:00 Small Intestine 3 00:01:00 Heart 7 00:02:00 Pericardium 6 00:01:00 Kidney 3 00:02:00 Liver 3 00:01:00 Stomach 36 00:02:00 Section 03: Tools We Can Use In Our Treatment Tools we can use in our treatment 00:02:00 Section 04: Certain Medical Conditions Anxiety 00:05:00 Headaches 00:04:00 Fibromyalgia 00:05:00 Menstrual Disorders 00:02:00 Insomnia 00:05:00 Arthritis 00:04:00 COLDS AND FLUS 00:02:00 Asthma 00:02:00 Section 05: Foot Reading Introduction 00:02:00 Start by Reading the Feet in Consultation 00:02:00 Zones 00:05:00 Toe Line Meanings 00:04:00 Section 06: Size Of Feet Size of Feet 00:01:00 Arches 00:02:00 Section 07: Colour Of The Feet Colour of the Feet 00:03:00 Nails 00:04:00 Skin Conditions 00:05:00 Section08: Gaps Between Toes Gaps between toes 00:02:00 Section 09: Foot Sequence Foot Sequence 00:04:00 Section 10: Congratulations On Completing Your Course Congratulations 00:01:00

EFT is a powerful tool that can be used to increase self-acceptance and self-love. And our EFT course may be exactly what you need if you want to improve your health and personal development. Our EFT course will teach you the principles and techniques of EFT, as well as practical advice on how to apply the technique to your specific needs. This EFT course will not only provide you with the knowledge and skills to effectively use the technique, but it will also assist you in developing a deeper understanding of how your emotions affect your health and well-being. With this knowledge, you will be better able to make positive changes in your life and achieve your objectives. So, if you want to improve your health and personal development, an EFT course could be the solution. EFT, which combines ancient Chinese medicine and modern psychology, can help you heal emotionally and physically and achieve long-term change. Along with this EFT - Emotional Freedom Technique course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This EFT - Emotional Freedom Technique Bundle Consists of the following Premium courses: Course 1: EFT - Emotional Freedom Technique Course 2: Emotional Intelligence and Human Behaviour Course 3: Applied Behaviour Analysis (ABA) Expert Training Certification Course 4: Biohacking Your Physical and Mental Health Course 5: Stress Management Training Course 3: Counselling Course Course 7: Coaching & Mentoring Course 8: Level 2 Mindfulness for Wellbeing Course 9: First Aid Training Course 10: Nutrition Level 2 Course 11: Time Management Learning outcomes Discover the fundamentals of EFT and its applications in health and care. Develop the ability to assess and identify appropriate contexts for using EFT. Develop your ability to create and deliver tailored EFT treatments. Explore how to incorporate EFT into evidence-based treatments for mental and physical health issues. Recognise the potential for personal development and growth offered by EFT practice. Understand the relationship between EFT and traditional medicine. Discover the ethical implications of using EFT. Learn about the legal frameworks and policies that govern the use of EFT. So, don't wait up. Enrol in our EFT course and be better. Curriculum Course 1: EFT - Emotional Freedom Technique Module 01: What Is EFT (Emotional Freedom Technique)? Module 02: EFT and Emotions, The Brain (EFT with the body) Module 03: EFT Procedure Module 04: Detailed Instructions of EFT Module 05: Applying EFT to Physical Issues Module 06: Treating Children with EFT Module 07: EFT That Can Improve/ Heal Life & Tips Module 08: Doing Business with EFT Course 2: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 3: Applied Behaviour Analysis (ABA) Expert Training Certification Introduction to ABA ABA Component Breakdown Rules when Applying ABA Foundation Techniques of ABA ABA for Motor Skills ABA for Language Skills ABA for Cognitive Skills ABA for Visuospatial Skills Generalization in ABA Theory Course 4: Biohacking Your Physical and Mental Health Module 01: Introduction Module 02: Sleep - So MUCH More Than Just Rest Module 03: Blue Light & Red Light Module 04: Mindfulness & Movement Module 05: What You Put In Your Mouth is KEY! Module 06: Hidden Secret - 'Cryotherapy' Module 07: Importance Of PURE Air Module 08: Final Thoughts & Recommendations Course 5: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 6: Counselling Course Introduction to the course Understanding Psychotherapy Starting Psychotherapy Practice Your Potential Clients in Therapy Different Types of Psychotherapy Internet Based Therapy Course 7: Coaching & Mentoring Module 1: Introduction to Coaching and Mentoring Module 2: Coaching and Mentoring: Objectives & Processes Module 3: Ethical Aspects of Coaching and Mentoring Module 4: Coaching and Mentoring Models Module 5: Effective Communication Skills Module 6: Personal Skills Module 7: Management Skills Module 8: Functional Skills Course 8: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion Course 9: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency Course 10: Nutrition Level 2 Section 01: Nutrition Overview Section 02: Nutrition & Carbs Section 03: Nutrition & Proteins Section 04: Nutrition & Fat Section 05: Nutrition & Water Section 06: Micronutrients Section 07: Effortless Nutrition Section 08: Strategies to Do Today Section 09: Nutrition Myths Section 10: Bonus: Are Diet Foods Good For You? Course 11: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone looking to improve their mental and emotional well-being should consider taking this EFT course. EFT is a powerful, tried and tested tool for emotional healing and personal development. It can help alleviate anxiety, depression, phobias, and stress, as well as help individuals to overcome traumas and past negative experiences. It can also help to improve relationships, boost self-esteem, and increase happiness. Requirements Our bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path The following professions are most popular in this sector EFT Life Coach EFT Practitioner EFT Therapist EFT Energy Worker EFT Workshop Facilitator The salary range for EFT - Emotional Freedom Technique professionals in the UK is typically between £20,000 and £40,000 per year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Emotional Freedom Technique) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Description Do you need to lead one-on-one meetings in your workplace? If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time. One-on-One Meetings Serve Many Purposes They may be for Goal setting Performance review - formal and informal Tasking and progress monitoring Briefing Problem-solving and addressing issues Care and support Guidance Coaching or mentoring Performance feedback ...Even reprimands   But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training. So, in this course, we'll cover: The different types of one-on-one meeting Planning and preparing your meeting Putting together an effective agenda How to build rapport How men and women each perceive a mixed meeting - with advice for each How to listen well Questioning skills How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader.   As a result, you'll be able to: Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.   Prior Experience The only prior experience you need is some exposure to organizational life. However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..   Who is this course for? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting   Your Tutor: Dr Mike Clayton Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. Mike is supported by Felicity Dwyer Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK. What Will I Learn? Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Who is the target audience? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Requirements You should be a professional, manager, or supervisor who leads one-on-one workplace meetings ...or be expecting to lead them in the near future. Welcome and Introduction Welcome to the Course 00:03:00 Why One-on-One Meetings are so Important 00:03:00 Reasons to Meet 00:03:00 Meetings are Conversations: Types of Conversation 00:04:00 Preparation and Planning for Your One-onOne Meeting Planning your One-on-One Meetings 00:04:00 How to Prepare for Your Meeting 00:02:00 Preparing your Agenda 00:05:00 Running Your One-on-One Meeting The Five Stages of a Meeting 00:04:00 Meeting Room Layout 00:06:00 Rapport Building Skills 00:04:00 The Male-Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:05:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:08:00 Listening Skills 00:06:00 Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint Meetings 00:04:00 Informal Feedback Meeting 00:04:00 Formal Appraisal Meetings 00:06:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:03:00 Closing Last Thoughts 00:02:00

An inspiring manager has the ability to motivate and develop team members' skills which is crucial for overall company performance and employee engagement. A key aspect of this is to support and encourage each team member to reach their full potential. Effective 1:1 meetings build confidence and provide direction, allowing individuals to find their own solutions and strategies. This approach empowers employees, fostering personal responsibility and increased performance. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates and duration of course selection. If you have a smaller number of delegates, the Puritas 1:1 Leadership Coaching Programme is recommended.

The course investigates unconscious bias to develop your awareness. Training in unconscious bias will not mean that you will not have biases. They will remain, by definition, unconscious. The course seeks to build your awareness of their existence and highlights when to look out for them.

This leadership course explores the application of emotional intelligence at work as a core underpinning skill of leadership. Your emotional intelligence helps you to manage your thinking along with your emotions to make authentic decisions and build quality relationships.

Facilitation Skills for Business Analysts This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

Developing and using our innate resources well is as integral to mental health as meeting our emotional needs – join HG co-founder Ivan Tyrrell and Diploma tutor Carol Harper to explore them further Accredited CPD Certificate: 5 hours Suitable for: All health and welfare professionals – and anyone interested in what makes us who we are A perfectly coordinated seminar, a ‘dance’ between psychotherapy geniuses Ivan Tyrrell and Carol Harper - I wouldn't have missed it for the worldIAKOVOS FLASKIS Why take this course Nature provided us with a wealth of inbuilt resources to help us get our innate physical and emotional needs met. They are a fundamental part of being human, what we call human ‘givens’, and can be usefully thought of as internal guidance systems that not only enable us to survive but to achieve remarkable things. They have been continuously refined over thousands of years and are still evolving. A lot of attention is given to the importance of ensuring that people’s innate emotional and physical needs are met well – but our resources are an integral part of this: if they are not fully developed, or are misused or even damaged, we can suffer greatly. A clear understanding of these guidance systems, how they work and what they do for us, is essential if you wish to help others, improve our society, or understand yourself and those around you better. This is especially true if you are an involved parent, teacher, manager, or any kind of therapist. If you work with, or for, others you need this knowledge – understanding what makes us all ‘tick’ should be at the heart of everything we do. Amazing! Incredibly fascinating subject delivered with a deep respect for the profound human resources with which we are endowed...DAMIAN FEARNS, TRAINER, FACILITATOR, COACH What you will gain A deeper understanding of yourself and others More insight into the holistic nature of the rich but incomplete patterns that we inherit from our genes How and why these patterns must seek their completion in the environment An increased understanding of how memory is involved in learning – from birth to old age Guidance about how malleable memory is and why forgetting is as important as remembering The unexpected science behind emotional arousal – how emotions are created moment by moment A deeper understanding of the APET model – and why metaphorical pattern matching is central to all human interactions and endeavours Greater insight into why emotions create trance states in us – and the role this plays in many disorders Why being able to go into trance is essential for learning A richer understanding of the important role imagination plays A better understanding of how dreaming preserves the integrity of our genetic inheritance The confidence and skills to build on the instinct for rapport and what happens when that instinct is only crudely met in infancy An understanding of how rapport plays an important part in language acquisition How to counter the blight of loneliness Why reasoning is important and so difficult for some people What it means to ‘know’ something How we can check out our own emotional responses and biases We also consider whether intuition is an innate resource and the role accessing the Observing Self has in spiritual development And much more… No prior knowledge of the human givens approach is needed to benefit from this course. What's included? 14 Videos 10 Multiple choice quizzes PDF Course Notes & downloads Life-long access CPD Certificate Course programme The ‘A closer look at our innate resources’ online course is split into 10 sections and covers the following: Resources: guidance systems for life and learning Emotions, dreaming, trance states, imagination The ability to build rapport Reason, how we know and the Observing Self This course has been independently accredited by the internationally recognised CPD Standards Office for 5 hours of CPD training. Meet your tutors Ivan Tyrrell Ivan Tyrrell worked for many years as a psychotherapist and now spends most of his time lecturing and writing. Read more Carol Harper Carol has 30 years’ experience in private practice, her holistic outlook and curiosity has influenced her professional development… Read more Good to know This new online course is based on live online training given during the pandemic. It gives you a unique opportunity to learn from Ivan Tyrrell, co-founder of the human givens approach, and co-author with Joe Griffin of best-selling books about our innate needs and resources. He is joined by senior tutor Carol Harper – and together they draw on their extensive knowledge and lifetimes’ experience to share key insights that will deepen your psychological understanding and increase your ability to help people.