Level 5 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Inflation: Modern Economies at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Inflation: Modern Economies at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Inflation: Modern Economies at QLS Level 5 course. Due to Inflation: Modern Economies at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Inflation: Modern Economies at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Inflation: Modern Economies at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Inflation: Modern Economies at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Inflation: Modern Economies at QLS Level 5 course. This Inflation: Modern Economies at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Inflation: Modern Economies at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support Description Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Inflation: Modern Economies at QLS Level 5 course: Module 01: An Introduction to Economics Module 02: The Market System and the Circular Flow Model Module 03: Supply, Demand and Prices Module 04: Prices Module 05: Elasticity Module 06: Market Failures Module 07: Production and Costs Module 08: Market Structure: Perfect Competition vs Monopoly Module 09: Money, Banking and the Financial System Module 10: Measuring GDP and Economic Growth Module 11: Unemployment Module 12: Inflation Module 13: Income Distribution and Poverty Module 14: International Finance Module 15: Fiscal Policy Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Inflation: Modern Economies at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Inflation: Modern Economies at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Inflation: Modern Economies at QLS Level 5 No prior background or expertise is required. Career path The Inflation: Modern Economies at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Inflation: Modern Economies at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Inflation: Modern Economies at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Confused about navigating the Construction Industry Scheme (CIS) in the UK? Millions of pounds are lost annually due to CIS errors. Did you know that the construction industry contributed over £108.7 billion to the UK economy in 2023? This comprehensive Diploma in CIS course will equip you with the knowledge and skills to confidently manage CIS requirements within your construction business. Our Diploma in Construction Industry Scheme (CIS) course provides a comprehensive understanding of the scheme. You'll explore its purpose, coverage, and the registration process for contractors. Learn about verification procedures, filing CIS returns, and maintaining accurate records with CIS certificates. By understanding the penalties for non-compliance, you can ensure your business operates smoothly within CIS regulations. This Advanced Certificate in Construction Industry Scheme (CIS) at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes of Construction Industry Scheme (CIS) Explain the purpose and structure of the Construction Industry Scheme (CIS). Identify activities covered under and excluded from the CIS scheme. Outline the registration process for contractors within the CIS framework. Navigate the CIS verification process and understand its significance. Prepare and submit accurate CIS returns following HMRC regulations. Implement effective record-keeping practices and manage CIS certificates. Imagine the peace of mind knowing CIS is under control! This course is your ticket to streamlined processes, saved money, and complete CIS compliance! Enrol Today and Become a CIS Master! Upon successful completion of this Diploma in Construction Industry Scheme (CIS), you will be able to, Discover the company categories covered by the Construction Industry Scheme (CIS) and the exclusions. Learn how to fulfil the CIS's demands on the contractor. Using examples, you may learn the proper way to compute and subtract payments from payments. Explore the value of maintaining records and how to do it effectively. Discover how to gain gross payment status as well as how to lose it. Determine the three exams that Subcontractors must complete to be eligible for payment certificates. Find out how to get your company ready for the Construction Industry Scheme (CIS). Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Construction Industry Scheme (CIS) Get a free student ID card with Construction Industry Scheme (CIS) Training program (£10 postal charge will be applicable for international delivery) The Construction Industry Scheme (CIS) is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Construction Industry Scheme (CIS) course materials The Construction Industry Scheme (CIS) comes with 24/7 tutor support Take a step toward a brighter future! The Diploma in Construction Industry Scheme (CIS) offers a significant toolbox for your construction career. By mastering CIS regulations, you'll gain expertise that sets you apart, increases your chances of landing better jobs, and saves your company money through fewer errors and penalties. The course also empowers you to streamline CIS processes, ensuring compliance and allowing you to focus on core business activities. *** Course Curriculum *** Module 01: Construction Industry Scheme (CIS) Module 02: Coverage of the Scheme Module 03: Contractors and Registration for the Scheme Module 04: Verification Process Module 05: The CIS Returns Module 06: Record Keeping and CIS Certificates Module 07: Penalties Involved in CIS Module 08: Miscellaneous Information How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99) CPD Hard Copy Certificate: Free ( Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £89) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Industry Scheme (CIS) is for you: Anyone with an interest in Construction Industry Scheme (CIS). Professionals who require to brush up on their CIS skills. Requirements No prior background or expertise is required. Career path This Diploma in Construction Industry Scheme (CIS) is uniquely designed to benefit the following career options. Construction Compliance Co-ordinator Payroll Executive Accounts Manager Finance Manager In the United Kingdom, the average salary of these professions ranges from £20,000 to £30,000 per annum. Certificates Advanced Certificate in Construction Industry Scheme (CIS) at QLS Level 3 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Description: We take the decision based on the problems and try to solve the problems through our decision. Both problems solving and decision making are an integral part of human life. However, the lack of useful skills related to these two areas can cause a huge problem. In the Problem Solving & Decision Making Certificate Course Level 2, you will know the secret tips and procedures for taking the excellent decision and the ways of solving the problem quickly. You will also be knowledgeable about the common mistakes while making the decision. Finally, the course will teach you the different approaches to decision making and help you to choose the right strategies that will suit your need. Learning Outcomes: How to apply problem solving steps and tools How to analyze information to clearly describe problems How to identify appropriate solutions Ways to think creatively and be a contributing member of a problem solving team How to select the best approach for making decisions How to create a plan for implementing, evaluating, and following up on decisions Ways to avoid common decision-making mistakes Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Problem Solving & Decision Making Certificate Course Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Problem Solving & Decision Making Certificate Course Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview - (Problem Solving & Decision Making Certificate Course Level 2) 00:05:00 Definitions of Problem Solving & Decision Making 00:30:00 Making Decisions 00:30:00 The Problem Solving Model 00:15:00 The Problem Solving Toolkit 00:30:00 Aspirinia 00:15:00 Swotting Up 00:15:00 Making Good Group Decisions 00:30:00 Analyzing and Selecting Solutions 00:15:00 Planning and Organizing 00:15:00 Mock Exam Mock Exam- Problem Solving & Decision Making Certificate Course Level 2 00:20:00 Final Exam Final Exam- Problem Solving & Decision Making Certificate Course Level 2 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Understanding Display Merchandising is crucial in today's retail landscape. This course delves into the art of Merchandising, covering fundamental techniques like Retail Space Arrangements, External Aesthetics, and Interior Design tailored for retail environments. Mastery of these skills not only enhances your ability to create compelling visual displays but also boosts your employability in the UK job market, where Merchandising professionals are in high demand. According to recent data, jobs in this sector are growing by 5% annually, underscoring its importance. Learning these techniques opens doors to careers with competitive salaries, typically ranging from £20,000 to £35,000 per annum, depending on experience and location. Whether you aspire to work in fashion, home decor, or any retail sector, proficiency in Merchandising ensures you stand out. It equips you to strategically showcase products, drive sales, and innovate in visual presentation-skills applicable both professionally and in daily life, making you indispensable in the evolving retail industry landscape. Key Features: CPD Certified Display Merchandising Course Free Certificate Developed by Specialist Lifetime Access Course Curriculum Module 01: Exploring Visual Merchandising Fundamentals Module 02: Retail Space Arrangements Module 03: External Aesthetics Module 04: Interior Design for Retail Environments Module 05: Artistry of Mannequins in Visual Presentation Module 06: Presentation Fixtures in Visual Merchandising Learning Outcomes: Grasp visual merchandising fundamentals for compelling retail display strategies. Master the art of arranging retail spaces to enhance customer engagement. Understand the impact of external aesthetics on storefront appeal and allure. Apply interior design principles to create captivating retail environments. Showcase creativity through the effective use of mannequins in visual presentations. Develop expertise in choosing and arranging presentation fixtures for optimal merchandising. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Display Merchandising course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Display Merchandising. Moreover, this course is ideal for: Retail professionals seeking to enhance display and merchandising skills. Visual merchandisers aiming to refine and expand their expertise. Entrepreneurs interested in creating visually appealing retail environments. Small business owners looking to optimize their store layout and presentation. Individuals aspiring to enter the field of visual merchandising and retail design. Requirements There are no requirements needed to enrol into this Display Merchandising course. We welcome individuals from all backgrounds and levels of experience to enrol into this Display Merchandising course. Career path After finishing this Display Merchandising course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Display Merchandising are: Visual Merchandiser - £20K to 35K/year. Retail Space Planner - £25K to 40K/year. Store Designer - £22K to 38K/year. Visual Display Manager - £24K to 42K/year. Retail Interior Designer - £26K to 45K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Course Overview: Microsoft 365 Mastery Welcome to Microsoft 365 Mastery, a comprehensive course designed to empower individuals with the skills and knowledge needed to leverage the full potential of Microsoft 365 and its suite of applications. In this course, you will explore the diverse functionalities of Microsoft 365, covering its key components and applications through a structured series of modules. Module 1: Overview of Microsoft 365 and Its Applications Gain a comprehensive understanding of Microsoft 365, including its core components and applications. Explore how Microsoft 365 enhances productivity and collaboration in modern workplaces. Module 2: OneDrive and SharePoint Online Delve into OneDrive and SharePoint Online, powerful cloud-based storage and collaboration platforms. Learn how to efficiently manage files, collaborate on documents, and organize content using these tools. Module 3: Microsoft Teams and Outlook Discover the collaborative power of Microsoft Teams and the productivity features of Outlook. Explore how Teams facilitates seamless communication and collaboration, while Outlook helps manage emails, calendars, and tasks effectively. Module 4: Microsoft Planner and Forms Master Microsoft Planner for task management and project coordination, and learn to create surveys and quizzes using Microsoft Forms. Explore how these tools streamline workflow and gather valuable insights. Module 5: Power Automate and 365 Security Features Unlock the potential of automation with Power Automate, and explore essential security features within Microsoft 365. Learn to automate repetitive tasks and safeguard sensitive data effectively. Module 6: Admin Center and Accessibility Navigate the Microsoft 365 Admin Center and understand its role in managing user accounts, licenses, and security settings. Learn about accessibility features to ensure inclusivity and compliance within your organization. Module 7: Collaborative Editing and Integration with Other Tools Explore collaborative editing features across Microsoft 365 applications and discover how they enhance teamwork and productivity. Learn about integration possibilities with third-party tools to extend the capabilities of Microsoft 365. Module 8: Best Practices and Migration Strategies Acquire best practices for deploying and managing Microsoft 365 within your organization. Understand migration strategies to seamlessly transition from legacy systems to Microsoft 365 while minimizing disruptions. Throughout the course, you will engage in hands-on exercises, case studies, and practical demonstrations to reinforce your learning and develop valuable skills applicable to real-world scenarios. By the end of this course, you will emerge as a proficient Microsoft 365 user equipped to drive productivity, collaboration, and innovation within your organization. Join us on this journey to Microsoft 365 mastery! Course Curriculum Module 1_ Overview of Microsoft 365 and Its Applications Overview of Microsoft 365 and Its Applications 00:00 Module 2_ OneDrive and SharePoint Online OneDrive and SharePoint Online 00:00 Module 3_ Microsoft Teams and Outlook Microsoft Teams and Outlook 00:00 Module 4_ Microsoft Planner and Forms Microsoft Planner and Forms 00:00 Module 5_ Power Automate and 365 Security Features Power Automate and 365 Security Features 00:00 Module 6_ Admin Center and Accessibility Admin Center and Accessibility 00:00 Module 7_ Collaborative Editing and Integration with Other Tools Collaborative Editing and Integration with Other Tools 00:00 Module 8_ Best Practices and Migration Strategies Best Practices and Migration Strategies 00:00
Overview: Support Worker Training Program Welcome to our comprehensive 'Support Worker Training' program, designed to empower individuals with the knowledge and skills necessary to excel in the field of support work. In today's dynamic healthcare environment, the demand for compassionate and well-trained support workers is higher than ever. Our program addresses key aspects of support work through a series of engaging and informative modules. Module 1: Introduction to Support Work Gain a solid foundation in the principles and ethics of support work. Understand the importance of effective communication, boundaries, and establishing trust with clients. Module 2: Understanding Disabilities Delve into the world of disabilities. Learn about various types of disabilities, their impact on individuals, and strategies for creating inclusive and supportive environments. Module 3: Supporting Clients with Physical Disabilities Explore the unique challenges faced by individuals with physical disabilities. Acquire practical skills in assisting with mobility, adaptive equipment, and promoting independence. Module 4: Supporting Clients with Mental Health Challenges Develop a deep understanding of mental health challenges. Learn to recognize symptoms, provide emotional support, and contribute to the overall well-being of clients facing mental health issues. Module 5: The Role of the Support Worker in Promoting Mental Health and Well-being Discover proactive approaches to mental health promotion. Explore strategies for fostering a positive environment, promoting self-esteem, and supporting clients in their journey towards mental well-being. Module 6: The Role of the Support Worker in Crisis Intervention Equip yourself with crisis intervention skills. Learn to identify, assess, and respond to crisis situations effectively. Understand the importance of collaboration with other professionals and agencies in crisis management. Why Choose Our Support Worker Training Program? Comprehensive Curriculum: Our program covers a wide range of topics essential for success in support work. Expert Instructors: Learn from experienced professionals in the field who bring real-world insights to the training. Interactive Learning: Engage in hands-on activities, case studies, and simulations to reinforce your understanding. Flexible Learning: Access modules at your own pace, making it convenient for working professionals or those with busy schedules. Career Advancement: Position yourself as a highly skilled and sought-after support worker in the competitive healthcare industry. Embark on a rewarding journey with our 'Support Worker Training' program, where knowledge meets compassion, and together, we make a difference in the lives of those who need it most. Enroll now and take the first step toward a fulfilling career in support work. Course Curriculum Module 1 - Introduction to Support Work Introduction to Support Work 00:00 Module 2_ Understanding Disabilities Understanding Disabilities 00:00 Module 3_ Supporting Clients with Physical Disabilities Supporting Clients with Physical Disabilities 00:00 Module 4_ Supporting Clients with Mental Health Challenges Supporting Clients with Mental Health Challenges 00:00 Module 5_ The Role of the Support Worker in Promoting Mental Health and Well-being The Role of the Support Worker in Promoting Mental Health and Well-being 00:00 Module 6_ The Role of the Support Worker in Crisis Intervention The Role of the Support Worker in Crisis Intervention 00:00
Overview Master Emotional Intelligence for Crucial Moments Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Master Emotional Intelligence for Crucial Moments Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: The Crucial EQ Moment - It's in the Pause Introduction to Emotional Intelligence 00:02:00 What is Emotional Intelligence? 00:03:00 The Four Domains of Emotional Intelligence 00:03:00 Moments of Danger 00:08:00 Your Inner Monologue and Body Talk 00:04:00 It's in the Pause 00:06:00 Conclusion 00:01:00 Section 02: Use Emotional Intelligence to Tame Your Brain and Cope During Crises Introduction 00:04:00 Understanding Stress and Its Impact on the Workplace 00:01:00 What is Emotional Intelligence, and How Can it Help You and Your Team 00:04:00 Where Do Depression and Anxiety Live? What Can You Do About Them? 00:08:00 Emotional Intelligence Tips to Help You Cope 00:05:00 How to Relate to Others in Crisis 00:04:00 Conclusion 00:02:00 Section 03: Emotionally Intelligent Leadership in Action Introduction 00:01:00 Why is Emotional Intelligence Critical for Leaders? 00:03:00 What Role Does Emotional Intelligence Play, and How to Deescalate Situations 00:09:00 How Do You Make People Feel? 00:04:00 What Type of Company Culture Are You Creating? 00:04:00 Conclusion 00:03:00 Support Materials Resource - Master Emotional Intelligence for Crucial Moments 00:00:00
Overview Employment and Labour Law Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Employment and Labour Law Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Employment and Labour Law Module 01: Basics of Employment Law Basics of Employment Law 00:26:00 Module 02: Legal Recruitment Process Legal Recruitment Process 00:42:00 Module 03: Employment Contracts Employment Contracts 00:23:00 Module 04: Employee Handbook Employee Handbook 00:22:00 Module 05: Disciplinary Procedure Disciplinary Procedure 00:23:00 Module 06: National Minimum Wage & National Living Wage National Minimum Wage & National Living Wage 00:35:00 Module 07: Parental Right, Sick Pay & Pension Scheme Parental Rights, Sick Pay & Pension Scheme 00:46:00 Module 08: Discrimination in the Workplace Discrimination in the Workplace 00:51:00 Module 09: Health & Safety at Work Health & Safety at Work 00:17:00 Module 10: Dismissal, Grievances and Employment Tribunals Dismissal, Grievances and Employment Tribunals 00:35:00 Module 11: Workplace Monitoring & Data Protection Workplace Monitoring and Data Protection 00:13:00
Duration 3 Days 18 CPD hours This course is intended for Individuals preparing for the Cisco Customer Success ManagerSpecialist certification Individuals who have experience working with customers to determine, measure, and deliver business outcomes through the implementation of technology Overview After taking this course, you should be able to: Describe the role of the Customer Success Manager Describe the tools that the Customer Success Manager uses to ensure customer experience Describe the lifecycle approach to customer experience The Cisco Customer Success Manager (DTCSM) v2.2 course gives you the confidence and competence to fulfill the Customer Success Manager (CSM) role successfully, helping your customers realize value from their solutions and achieve their business outcomes. The course offers experiential learning through practical exercises using situations based on real-life use cases and case studies. In this highly interactive course, you can practice and gain confidence in fulfilling core tasks using best-practice tools and methodologies while receiving feedback from the facilitator and your peers.This course is based on understanding the customer lifecycle and how to optimize that journey, increasing the value realized by the customer, and maximizing your likelihood to maintain their loyalty and renew or expand their business opportunities. The course helps you prepare for the 820-605 Cisco Customer Success Manager (CSM) exam. By passing this exam, you earn the Cisco Customer Success Manager Specialist certification. Course Outline Transition to Subscription Economy Customer and Industry Trends Defining Customer Success and the CSM Role Engaging the Customer for Success Engaging the Customer for Success Addressing Barriers Customer Success Management Activities Success Plan Elements Customer Success Management Activities Additional course details: Nexus Humans Cisco Customer Success Manager v2.2 (DTCSM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Customer Success Manager v2.2 (DTCSM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.