***24 Hour Limited Time Flash Sale*** Site Safety Plus - Health and Safety in Construction Management - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter In the UK, construction accounts for 40% of fatal workplace injuries and cost cost the UK over £1 billion annually. Are you concerned about safety on your construction site? Want to minimize risks and create a safer working environment for yourself and your colleagues? This Site Safety Plus bundle is designed to equip you with the knowledge and skills to excel in construction management while prioritising health and safety. This Site Safety Plus - Health and Safety in Construction Management bundle goes beyond basic safety awareness, delving into critical aspects of construction management with a strong focus on health and safety. You'll master essential skills like project management, risk assessment, fire safety, manual handling, and environmental considerations. Specialized courses on PUWER regulations, abrasive wheels, noise protection, and concussion awareness further enhance your knowledge base. But that's not all. When you enrol in Site Safety Plus - Health and Safety in Construction Management Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Site Safety Plus - Health and Safety in Construction Management Career Bundle: Course 01: Construction Management Level 3 Course 02: Construction Project Management Course 03: Site Management Safety Training Scheme Course 04: Manual Handling Interactive Training Course 05: PUWER Course 06: Fire Safety Course 07: Construction Risk Assessment Course 08: Environmental Engineering Course 09: Noise and Hearing Protection Course 10: Abrasive Wheels Course 11: Concussion Injury Course 12: Land Surveying and Cost Estimation Course 13: Advanced Electrical Safety Course 14: Purchasing and Procurement Diploma Course 15: Gas Safety Course 16: Site Safety Plus Course 17: Working in Confined Spaces Course 18: COSHH Awareness Course 19: Operations and Supply Chain Management Course 20: Working at Height Training Course 21: Logistic Management Course 22: Asbestos Surveying Course 23: Environmental Health Course 24: CDM Regulations Course 25: LOLER Regulations and LOLER Inspection Training Course 26: Quantity Surveying Course 27: Building Surveying Course 28: CSCS Health and Safety in a Construction Environment Course 29: Emergency First Aid at Work (EFAW) Course 30: Supervisor Training With Site Safety Plus - Health and Safety in Construction Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Learning Outcomes of Site Safety Plus Apply construction management principles for effective project execution. Identify and mitigate safety hazards through risk assessments and control measures. Implement safe work practices aligned with PUWER regulations and fire safety protocols. Optimise manual handling techniques and minimise noise exposure risks. Understand environmental considerations and sustainable practices in construction. Demonstrate knowledge of electrical and gas safety procedures. Don't let this opportunity pass you by. Enrol in Site Safety Plus - Health and Safety in Construction Management today and take the first step towards achieving your goals and dreams. Why buy this Site Safety Plus - Health and Safety in Construction Management? Free CPD Accredited Certificate upon completion of Site Safety Plus - Health and Safety in Construction Management Get a free student ID card with Site Safety Plus - Health and Safety in Construction Management Lifetime access to the Site Safety Plus - Health and Safety in Construction Management course materials Get instant access to this Site Safety Plus - Health and Safety in Construction Management course Learn Site Safety Plus - Health and Safety in Construction Management from anywhere in the world 24/7 tutor support with the Site Safety Plus - Health and Safety in Construction Management course. Start your learning journey straightaway with our Site Safety Plus - Health and Safety in Construction Management Training! Site Safety Plus - Health and Safety in Construction Management premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Site Safety Plus - Health and Safety in Construction Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Site Safety Plus - Health and Safety in Construction Management course. After passing the Site Safety Plus - Health and Safety in Construction Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Site Safety Plus - Health and Safety in Construction Management course is ideal for: Students seeking mastery in Site Safety Plus - Health and Safety in Construction Management Professionals seeking to enhance Site Safety Plus - Health and Safety in Construction Management skills Individuals looking for a Site Safety Plus - Health and Safety in Construction Management-related career. Anyone passionate about Site Safety Plus - Health and Safety in Construction Management Requirements This Site Safety Plus - Health and Safety in Construction Management doesn't require prior experience and is suitable for diverse learners. Career path This Site Safety Plus - Health and Safety in Construction Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Site manager Project manager Construction manager Health and safety officer Consultant Entrepreneur Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.
Admin, secretaries, and PAs play a vital role in any organisation, providing essential support to executives and teams. They handle a wide range of tasks, from managing calendars and organising meetings to preparing presentations and writing reports.These professionals command salaries that span from £20,000 to £40,000 annually. The UK job market for these professionals is booming, with demand expected to rise by 12% in the next five years. If you're looking for a rewarding and in-demand career, consider becoming an admin, secretary, or PA, our Level 5 Admin, Secretarial & PA course will give you the skills and knowledge you need to launch a successful career in this field. You'll learn everything from the basics of office administration to more advanced topics such as business writing, time management, and customer service. These skills are essential for success in any career, but they are especially important in the administrative field. 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Enrolling is more than a career move; it's embracing a role that's often the heartbeat of an organisation, ensuring its rhythm never falters. This Admin, Secretarial & PA course starts with the basics of Admin, Secretarial & PA and gradually progresses towards advanced topics. Therefore, each lesson of this Admin, Secretarial & PA course is intuitive and easy to understand. Level 5 Admin, Secretarial & PA Course Learning Outcomes: Master fundamentals of office and administrative support. Develop top-tier business communication skills. Grasp the intricacies of effective diary management. Cultivate unparalleled business writing proficiency. Understand key principles of efficient time management. Familiarise with essential tools for impeccable customer service. Delve into the nuances of invoicing and cash handling. GIft CPD Accredited Courses: Office Admin and Organisation Skills Leadership and Management Level 7 Employment Law Minute Taking Course Microsoft Office Bundle Admin, Secretarial & PA Learning Outcomes: Understand core roles of Admin, Secretarial & PA. Master skills essential for effective office administration. Navigate responsibilities of a professional receptionist seamlessly. Enhance business communication and telephone skills. Manage diaries, meetings, and note-taking effectively. Improve organisational and record-keeping prowess. Foster stronger customer service and planning capabilities. Curriculum Breakdown of the Admin, Secretarial & PA Course Admin, Secretarial & PA Course Curriculum: Introduction to Admin Support Assistant Introduction to Personal Assistant Introduction to Office Administration Skills of an Effective Administrator Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Business Etiquette Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Diary Management and Note-taking Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing Petty Cash Endorsed Certificate of Achievement from the Quality Licence Scheme Learners can achieve a QLS endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Admin, Secretarial & PA course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin, Secretarial & PA. It is also great for professionals who are already working in Admin, Secretarial & PA and want to get promoted at work. Requirements To enrol in this Admin, Secretarial & PA course, all you need is a basic understanding of the English Language and an internet connection. Career path The Admin, Secretarial & PA course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Admin, Secretarial & PA. Executive Assistant: £25,000 to £45,000 per year Office Manager: £22,000 to £40,000 per year Personal Assistant (PA): £20,000 to £35,000 per year Administrative Coordinator: £20,000 to £30,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate QLS Endorsed Hard Copy Certificate Hard copy certificate - Included
Standardised Work Course Online is one of the most powerful but least used lean tools. By documenting the current best practice, standardised work forms the baseline for kaizen or continuous improvement. As the standard is improved, the new standard becomes the baseline for further improvements, and so on. Improving standardised work is a never-ending process.
This course is a great way to introduce people to Lean Management in the workplace. You'll understand the concept of Continuous Improvement, a long-term approach to work that systematically seeks to achieve small, incremental changes in processes to improve efficiency and quality.
Deal Price is Active; Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Business and Admin Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 09 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Business and Admin course are broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Business and Admin course provide students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. 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(£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of Business and Admin course: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Business and Admin Course Right for You? Anyone interested in learning more about this subject should take this course. This Business and Admin will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Business and Admin program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Business and Admin course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
Getting Started The OTHM Level 5 Extended Diploma in Information Technology, aims to offer learners a strong groundwork for a career across various organisations. This program prepares each learner to be 'business ready,' possessing confidence, independent thinking abilities, a comprehensive understanding of Information Technology, and the aptitude to adapt to evolving circumstances swiftly. Certainly, here are the key points: - This qualification suits individuals either embarking on or contemplating a private or public sector business career. - Attaining the Level 5 Diploma in Information Technology opens up avenues for further educational pursuits or employment opportunities. Key Benefits Comprehend methods and strategies for protecting against cyber security threats and vulnerabilities. Acquire the capability to develop a software program that addresses a problem using object-oriented programming principles. Acquire the ability to create a system design utilising modelling techniques. Acquire the capability to develop a website or mobile application that meets client and user requirements. Develop the ability to assist and resolve computing issues and problems effectively. Comprehend the compliance requirements and regulations associated with digital information. Key Highlights Are you worried about the recent changes in the IT sector? Then, OTHM Level 5 Extended Diploma in Information Technology is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Information Technology, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths: Software Developer with an average salary of £46,384 per year Cyber security Analyst with an average salary of £49,002 per year Database Administrator, with an average salary of £41,063 per year IT Support Specialist with an average salary of £33,824 per year. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria: A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression Successful completion of the OTHM Level 5 Extended Diploma in Information Technology provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Information Technology or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree. Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- CYBER SECURITY Reference No : D/650/3383 Credit : 20 || TQT : 200 In this unit, learners will acquire foundational knowledge about cyber security, including its historical evolution, legal and regulatory aspects, risk assessment and management, and its repercussions on individuals and organisations. Additionally, learners will gain insights into methods for safeguarding against cyber threats and how to respond to a cyber security breach effectively. UNIT2- PRINCIPLES OF COMPUTER PROGRAMMING Reference No : F/650/3384 Credit : 20 || TQT : 200 This unit aims to provide learners with a foundational comprehension of object-oriented programming languages and the ability to create efficient code. Additionally, it offers learners insight into software development and fundamental principles of algorithms. UNIT3- SYSTEMS ANALYSIS AND DESIGN Reference No : F/617/2266 Credit : 20 || TQT : 200 This unit aims to cultivate learners' understanding of system analysis and design within an organisational context. This unit introduces learners to various techniques employed in systems analysis and design and the methodologies utilised in system development. UNIT4- WEB AND MOBILE APPLICATIONS Reference No : H/650/3385 Credit : 20 || TQT : 200 This unit aims to provide learners with knowledge about contemporary web and mobile application design technology, along with the practices and tools commonly employed in this field. Learners will gain the skills needed to develop websites or mobile applications according to the provided design specifications. UNIT5- COMPUTER AND NETWORK TECHNOLOGY Reference No : L/617/2268 Credit : 20 || TQT : 200 This unit offers learners an insight into the fundamental concepts of computer networking and cloud technologies, including their operational principles, protocols, standards, security aspects, and associated prototypes. Learners will delve into various hardware and software alternatives and gain proficiency in configuring and installing these technologies. UNIT6- MANAGING DIGITAL INFORMATION Reference No : J/650/3386 Credit : 20 || TQT : 200 This unit aims to demonstrate how communication, knowledge, and information can be enhanced within an organisation, including optimising the utilisation of IT systems. UNIT7- SOFTWARE ENGINEERING Reference No : K/617/2276 Credit : 20 || TQT : 200 This unit aims to provide learners with an understanding of software development, its evolution as an engineering discipline, and the ability to develop, maintain, and enhance high-quality software systems. UNIT8- DATABASE SYSTEMS Reference No : H/617/2275 Credit : 20 || TQT : 200 This unit aims to equip learners with knowledge in the development of database systems and to facilitate the development of robust skills in database design and development. UNIT9- ADVANCED SYSTEMS ANALYSIS & DESIGN Reference No : D/617/2274 Credit : 20 || TQT : 200 This unit aims to impart a comprehensive understanding of the roles of systems analysts and designers and enable learners to apply contemporary techniques associated with these roles. UNIT10- MANAGEMENT INFORMATION SYSTEMS Reference No : Y/617/2273 Credit : 20 || TQT : 200 This unit aims to provide learners with an understanding of how organisations utilise information to create, implement, maintain, and oversee secure information systems that facilitate their operations. This unit explores how systems can support essential business functions and empower organisations to enhance productivity and competitiveness in the global marketplace. UNIT11- NETWORK INFORMATION SYSTEMS Reference No : R/617/2272 Credit : 20 || TQT : 200 This unit aims to foster learners' understanding and proficiency in the planning, configuration, establishment, and administration of various network types, including LANs, PANs, MANs, and WANs. Additionally, it aims to cultivate skills in network monitoring and impart knowledge about Network Security, network protocols, and industry standards. UNIT12- IT PROJECT MANAGEMENT Reference No : L/617/2271 Credit : 20 || TQT : 200 This unit aims to cultivate learners' competencies in overseeing Information Technology projects aimed at implementing systems or effecting organisational change. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.