Overview Learn how to gain the upper hand in a dynamic discussion and leave any type of meeting with the results you want, using these 10 Killer Negotiating Killer Tools and Techniques. At work and in life, most people either love or hate to negotiate. But even those who like to do so may be using the wrong methods and become used to compromises from necessity. However, with this insightful, lively, and innovative training, you will know the professional tips and methods that top negotiators use to gain the best deals in any type of situation or business. This Negotiation course covers 10 simple strategies and recommendations that will make all the difference when it comes to making a great deal work for you. You will be shown such tactics as ignoring egotistical influences, giving way to another person to ultimately achieve your own goals, having total confidence in your abilities and objectives, and much more. This is a complete and practical guide to improving your bargaining skills and gaining the influence you want in professional and personal relationships. Learning Outcome Learn exactly what 'killer' negotiating tools are and what they can achieve Discover subtle ways to influence the direction of bargaining strategies Know how to leave personal issues aside and focus on other objectives Gain confidence and respect for your own negotiating skills Explore ways of 'sealing the deal' and making agreements official Understand how to research your 'opponent' and avoid repetition Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Why study this course It doesn't matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge. The 10 Killer Negotiating Killer Tools and Techniques is fully available to anyone, and no previous qualifications are needed to enrol. All Skill Wise needs to know is that you are eager to learn and are over 16. 10 Killer Negotiating Killer Tools and Techniques Module 01: Introduction to Killer Negotiating Tools 00:03:00 Module 02: Always Let the Other Person Go First 00:02:00 Module 03: Both Parties Feel Some Pain in a Good Negotiation 00:02:00 Module 04: Put It in the Parking Lot 00:02:00 Module 05: Leave Your Ego at the Door 00:04:00 Module 06: Don't Negotiate With Yourself 00:02:00 Module 07: Know Your Deal Killers 00:04:00 Module 08: Put the Deal on Your Paper 00:02:00 Module 09: Escalate To God 00:03:00 Module 10: Be Careful Of Deal Fatigue 00:03:00 Module 11: Know Thy Opponent 00:04:00
Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents, and interests with our special Ace Your Presentations: Public Speaking Masterclass Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides the professional training that employers are looking for in today's workplaces. The Ace Your Presentations: Public Speaking Masterclass Course is one of the most prestigious training offered at Skillwise and is highly valued by employers for good reason. This Ace Your Presentations: Public Speaking Masterclass Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Ace Your Presentations: Public Speaking Masterclass Course, like every one of Skillwise's courses, is meticulously developed and well-researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At Skillwise, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from Skillwise, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Ace Your Presentations: Public Speaking Masterclass ? Lifetime access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD Quality Standard-accredited qualifications after course completion Receive one-to-one assistance every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Ace Your Presentations: Public Speaking Masterclass there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the PDF certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Ace Your Presentations: Public Speaking Masterclass course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already work in relevant fields and want to polish their knowledge and skills. Prerequisites This Ace Your Presentations: Public Speaking Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Ace Your Presentations: Public Speaking Masterclass was made by professionals and it is compatible with all PCs, Macs, tablets, and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as a bonus, you will be able to pursue multiple occupations. This Ace Your Presentations: Public Speaking Masterclass is a great way for you to gain multiple skills from the comfort of your home. Ace Your Presentations: Public Speaking Masterclass Unit 01: Introduction 00:12:00 Unit 02: Prepare Well 00:20:00 Unit 03: Open Convincingly 00:08:00 Unit 04: Speak Effectively 00:08:00 Unit 05: Make It Enjoyable 00:08:00 Unit 06: Present With Your Body 00:03:00 Unit 07: Close To Applause 00:07:00 Additional Materials Resource - Ace Your Presentations: Public Speaking Masterclass
Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course are Technology Consultants, System Administrators, System Architects, Database Administrators, Help Desk/COE Support, and Program/Project Managers. Overview Presentation in detail of the architecture of SAP NetWeaver Application Server (SAP NetWeaver AS).Learn effective techniques for navigating.Receive an overview of the development process in an SAP system landscape In this course, students gain knowledge about the fundamentals of SAP NetWeaver Application Server. SAP Systems Explaining the Key Capabilities of SAP NetWeaver Explaining the Architecture of an SAP System, Application Server (AS) ABAP and Application Server (AS) Java Navigation Basics Navigating with SAP Graphical User Interface (GUI) for Windows in AS ABAP Systems Navigating with a Browser in AS Java Systems System Core Explaining AS ABAP and AS Java System Architecture Identifying the Processes of an AS ABAP System Processing User Requests in AS ABAP Using Additional Processes of an AS ABAP System Explaining the Processes of an AS Java System Software Development in SAP Systems Outlining the Data Structure of an AS ABAP System Managing Transports in the ABAP Environment Explaining ABAP Workbench Tools Developing and Transporting an ABAP Repository Object Developing Applications in AS Java Developing Applications in Eclipse for ABAP Communication and Integration Technologies Describing Communication with Remote Function Call-Based (RFC) Technology Describing the Basics of Web Services Describing OData in SAP Gateway Application Lifecycle Management (ALM) Explaining Application Lifecycle Management (ALM) Describing the Installation of an SAP System Describing the Maintenance of an SAP System SAP Portfolio Overview Identifying the Platform, Database, and User Experience in the SAP Technology Portfolio Outlining Additional Components of the SAP Technology Portfolio Identifying the Components of the SAP Applications Portfolio SAP User Interfaces Accessing AS ABAP Systems with SAP GUI Accessing SAP Systems Using Other User Interfaces Additional Information Sources Accessing the SAP Service Marketplace (SMP) Accessing the SAP Community Network (SCN)
Duration 2 Days 12 CPD hours This course is intended for Enterprise Network System Installers System Integrators System Administrators Network Administrators Solutions Designers Overview Upon completion of this course, you will be able to: Identify the various components and architecture of the Cisco SD-WAN solution. Deploy vEdge routers in a secure extensible network. Create templates to aide in the deployment and operation of the secure extensible network. Configure and verify overlay routing in the secure extensible network. Create simple policies to control traffic flow in the secure extensible network. The Cisco SD WAN Operation and Deployment (SDWFND) v1.0 is a 2-day, instructor-led, hands-on course that addresses the Cisco SD-WAN Operations and Deployment functions. Cisco SD-WAN is a new technology, this training covers salient features such as zero-touch provisioning, secure network bring-up, configuration using feature templates, configuration of Overlay Management Protocol (OMP) and policies for network traffic management. Module 1: SD-WAN Solution Components Lesson 1: SD-WAN Solution Overview Lesson 2: SD-WAN Components Lesson 3: Managing SD-WAN Components Module 2: Secure Extensible Network Deployment Lesson 1: Secure Control Plane Operation Lesson 2: Secure Control Plane Deployment Lesson 3: Secure Data Plane Operation Lesson 4: Cloud Deployments and Redundancy Module 3: SD-WAN Template Deployment Lesson 1: Templates Overview Lesson 2: Feature Templates Lesson 3: Device Templates Lesson 4: Attaching Devices to Templates Module 4: SD-WAN Overlay Routing Lesson 1: Overlay Routing Overview Lesson 2: OMP Route Advertisements Lesson 3: OMP Route Redistribution and Network Segmentation Lesson 4: Configuring and Verifying Overlay Routing Module 5: SD-WAN Policies and QoS Lesson 1: Policy Overview and Framework Lesson 2: vSmart Policy Operation and Construction Lesson 3: Forwarding and QoS Overview Lesson 4: Configuring and Monitoring QoS Forwarding Lab outline Lab 1: Manage and Monitor SD-WAN Components Lab 2: Deploy and Verify SD-WAN vEdge Routers Lab 3: Deploy SD-WAN Templates Lab 4: SD-WAN Overlay Routing Lab 5: SD-WAN Policies
Overview Facilitating High Performing Meetings Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Facilitating High Performing Meetings Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Facilitating High Performing Meetings Module 01: What is Facilitation? 00:05:00 Module 02: The Principles of Good Facilitation 00:08:00 Module 03: The Skills of a Good Facilitator 00:07:00 Module 04: Building an Environment of Creativity, Trust and Involvement 00:07:00 Module 05: Exercise: Planning a Facilitation Session 00:04:00 Module 06: Preparing to Facilitate 00:05:00 Module 07: Exercise: Planning your Agenda 00:04:00 Module 08: Facilitating the Meeting 00:06:00 Module 09: Generating and Refining Ideas for Improvement 00:06:00 Module 10: Action Planning 00:05:00 Module 11: Keeping It Fresh 00:04:00 Module 12: Giving Feedback 00:05:00 Module 13: Giving Feedback Exercise 00:04:00 Module 14: Key Module Learning Points on Facilitation Skills 00:06:00 Assignment Assignment - Facilitating High Performing Meetings 00:00:00
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Advanced Diploma in Social Media Marketing-The Step by Step Guide at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Social Media Marketing at QLS Level 7 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Social Media Marketing at QLS Level 7 course. Due to Social Media Marketing at QLS Level 7's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Social Media Marketing at QLS Level 7 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Social Media Marketing at QLS Level 7 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Social Media Marketing at QLS Level 7 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Social Media Marketing at QLS Level 7 course. This Social Media Marketing at QLS Level 7 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Social Media Marketing at QLS Level 7 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Social Media Marketing at QLS Level 7 course: Module 01: Social Media Marketing Module 02: Sales Psychology Module 03: Business Branding Module 04: Search Engine Optimization Module 05: Facebook MarketingModule 05: Facebook Marketing Module 06: YouTube Marketing Module 07: Instagram Marketing Module 08: Twitter Marketing Module 09: Pinterest Marketing Module 10: LinkedIn Marketing Module 11: Quora Marketing Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Social Media Marketing-The Step by Step Guide at QLS Level 7 exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Social Media Marketing at QLS Level 7 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Social Media Marketing at QLS Level 7 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Advanced Diploma in Social Media Marketing-The Step by Step Guide at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Social Media Marketing-The Step by Step Guide at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included
Did you know that digital marketing is one of the fastest-growing industries in the world? In the UK alone, the digital economy is worth over £161 billion, with over 1.7 million people employed in digital roles. If you want to be part of this exciting industry and learn the skills needed to succeed, then our Digital Marketing course is perfect for you. This Advanced Diploma in Digital Marketing at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! Over the course of this comprehensive programme, you will gain a deep understanding of the various digital marketing channels and strategies used by businesses of all sizes. From defining your target audience and brand identity to mastering social media marketing, SEO, email marketing, video marketing, and more, our expert instructors will guide you through every step of the process. By the end of this course, you will have the knowledge and skills needed to create effective digital marketing campaigns, drive traffic to websites, and generate leads and sales for any business. Whether you're looking to start a career in digital marketing or want to upskill and enhance your existing skills, our course is designed to help you succeed. At the end of this digital marketing course, you will learn: Define your target audience and create a brand identity Master various digital marketing channels and strategies Understand the importance of SEO, social media marketing, email marketing, and video marketing Create effective digital marketing campaigns to drive traffic and generate leads Analyze data and measure the success of digital marketing campaigns Develop skills to enhance your career in digital marketing Why Prefer This Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Introduction Define Your Business & Target Audience Brand Identity Websites Email Marketing Copywriting, Blogging & SEO YouTube Video Marketing Facebook Groups Facebook Pages Facebook Ads Facebook Retargeting Facebook For Local Business Google Adwords Twitter Instagram Pinterest LinkedIn Periscope Social Media Live Streaming Podcasting Quora Google Analytics Google Plus Conclusion Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Diploma in Digital Marketing at QLS Level 7exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements No prior background or expertise is required. Career path Digital Marketing Executive: £20,000 - £30,000 Social Media Manager: £22,000 - £38,000 SEO Specialist: £20,000 - £40,000 Email Marketing Manager: £22,000 - £35,000 Digital Marketing Manager: £25,000 - £50,000 Content Marketing Manager: £25,000 - £45,000 Certificates Advanced Diploma in Digital Marketing at QLS Level 7 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Advanced Diploma in Digital Marketing at QLS Level 7, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included
Description: This Workplace Success Skills Course will help you to enhance your life tools in the office. It will give you the grounding you need in a range of skills that have been identified as being vital to workplace success. Here is what's on tap for you: Being a Team Player, Flexibility, Problem Solving, Resourcefulness, Feedback, Self-Confidence, Creative Thinking, and Emotional Intelligence. This course looks to take you form where you are now to a new level of understanding for the key skills that will help to make you successful at work. So, Join this course to learn to get success in your workplace. Learning Outcomes: Know your own team member roles and responsibilities. Understand ways to be an effective team member. Know how it feels to experience change and know your level of change tolerance. Understand ways to be flexible in times of change. Know what a problem is and ways to approach problem solving. Recognize the self-fulfilling prophecy and its relevance to their work. Appreciate the variety of behaviors that characterize resourcefulness in the workplace. Identify tips to giving and receiving feedback. Realize the uses of feedback to increase their strengths as leaders in the workplace. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Success Skills Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Success Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Course Overview 00:15:00 Being a Team Player 00:15:00 Flexibility 00:15:00 Problem Solving 00:30:00 Resourcefulness 00:15:00 Feedback 00:15:00 Self-Confidence 00:30:00 Creative Thinking 00:15:00 Emotional Intelligence 00:30:00 Mock Exam Mock Exam- Workplace Success Skills Course 00:20:00 Final Exam Final Exam- Workplace Success Skills Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Confined Space Safety Diploma Confined spaces can be inherently dangerous places to work. From the tight restrictions on movement to the potential for hazardous atmospheres, there are numerous risks that workers need to be aware of. That's where the Confined Space Safety Diploma comes into play, offering comprehensive training for those working in, or managing teams in, confined spaces. The Confined Space Safety Diploma is a meticulously designed online course that ensures participants are well-equipped with the knowledge and skills needed to safely navigate the challenges posed by confined spaces. Tailored for the modern learner, this course blends theory with real-world examples, ensuring that students not only understand the material but can also apply it practically. Starting with the basics, the course introduces learners to the concept of confined spaces, ensuring a robust foundational understanding. It then moves on to the various hazards and risks associated with confined spaces. By understanding these threats, participants can be better prepared and more proactive in their safety measures. Legislation and regulations play a pivotal role in confined space safety. The Confined Space Safety Diploma breaks down the key legislative pieces, offering clarity on what is expected from both employers and employees. This ensures that everyone is on the same page, adhering to the highest safety standards. Before anyone enters a confined space, certain pre-entry procedures must be followed. The course delves into these critical steps, ensuring that all potential dangers are identified and mitigated before entry. Furthermore, with confined spaces often posing risks related to air quality and ventilation, the section on ventilation and atmospheric monitoring is indispensable. Protection is paramount. Therefore, the Confined Space Safety Diploma offers a thorough exploration of Personal Protective Equipment (PPE) and gear. Understanding the right equipment to use and how to use it can be the difference between safety and disaster. No safety measures can be effective without proper training and competency. The course underscores the importance of continual training, ensuring that all individuals working in or around confined spaces are competent and aware of best practices. Of course, even with the best preparations, emergencies can happen. The section on rescue and emergency procedures is designed to equip learners with the tools and knowledge they need to act swiftly and effectively should a crisis arise. To ensure that the learning is grounded in real-world examples, the course includes a series of case studies. These lessons learned from actual incidents provide invaluable insights, reinforcing the importance of the safety measures discussed. Lastly, the world of confined space safety isn't static. As technologies evolve and new techniques are developed, it's crucial for professionals to stay updated. The Confined Space Safety Diploma closes with a look at the latest advancements in the field, ensuring that learners are abreast of the most current safety methodologies. In summary, the Confined Space Safety Diploma is an indispensable resource for anyone involved in confined space work. This online course offers a thorough, up-to-date, and practical approach to safety, ensuring that participants are well-prepared to face the challenges of confined spaces head-on. Whether you're a seasoned professional or just starting out, this diploma will elevate your understanding and practice of confined space safety to new heights. Don't miss out on this opportunity to invest in safety and expertise. What you will learn 1:Understanding Confined Spaces 2:Hazards and Risks in Confined Spaces 3:Legislation and Regulations 4:Pre-entry Procedures 5:Ventilation and Atmospheric Monitoring 6:Personal Protective Equipment (PPE) and Gear 7:Training and Competency 8:Rescue and Emergency Procedures 9:Case Studies and Lessons Learned 10:Advancements in Confined Space Safety Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Gain the necessary skills of a concierge by taking this Hospitality course. This course will serve as a stepping stone for a lucrative career in the hospitality industry. Through this Hospitality course, you will learn how to provide excellent concierge services to your clients. The course will teach you about the various concierge services and the principles for a concierge service business. In addition, it will educate you about the concierge work environment etiquettes. The course is loaded with useful information and tips to help you assist guests in their hotel stay. The knowledge you gain through our valuable lectures will help you perform all your responsibilities with confidence. Enrol now and let your clients have the best travel experience! Learning Objectives Familiarise yourself with the various types of concierge services Learn the principles for a concierge service business Gain the skills to deliver exceptional customer service Learn about the concierge work environment and etiquettes Enrich your knowledge of the emergency measures of a hotel concierge Who is this Course for? This Hospitality course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of concierge service or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Hospitality course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Concierge Front Office Manager General Manager Assistant General Manager Customer Relationship Officer Hotel Manager Floor Supervisor Course Curriculum Module 01: Understanding the Service Understanding the Service 00:12:00 Module 02: Types of Concierge Services Types of Concierge Services 00:19:00 Module 03: Necessary Skills for Any Concierge Necessary Skills for Any Concierge 00:26:00 Module 04: Principles for a Concierge Service Business Principles for a Concierge Service Business 00:20:00 Module 05: Delivering Customer Service Delivering Customer Service 00:13:00 Module 06: Concierge Work Environment and Etiquettes Concierge Work Environment and Etiquettes 00:18:00 Module 07: Emergency Measures for a Hotel Concierge Emergency Measures for a Hotel Concierge 00:13:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00