25772 Courses

Duration 5 Days 30 CPD hours This course is intended for Cisco Unified Communications system channel partners and resellers. • System and technical support engineers. • Customers who are deploying and maintaining Cisco Unified CCE solution products. Overview Upon completing this course, the learner will be able to meet these overall objectives: • Understand CCE solutions, architecture, solution options, deployment models, integrated features and call flow options. • Apply advanced scripting principles using the expression editor and custom functions and implement silent monitoring and recording. • Understand Cisco Finesse administration and how to set up reason/wrap-up codes, desktop layout, custom variables, and workflow applications and implement Finesse IP Phone Agent. • Understand and implement VoiceXML applications and configure access to an external database via the VXML Server. • Understand the concepts behind translation routing to include when, why, and how to implement translation routing in a Cisco Unified CCE or traditional ICM environment. • Implement Cisco Unified CCE Options including Cisco Outbound dialing, Courtesy Callback, Agent Greeting/Whisper announcements, and Mobile Agent. • Understand advanced CUIC reporting concepts including administration, importing reports, and custom reporting. Helps prepare learners to implement more advanced functions and options in the Cisco Unified CCE environment. Cisco Unified Contact Center Enterprise Overview Lesson 1: Presenting Cisco Unified Contact Center Enterprise Lesson 2: Cisco Unified CCE Core Components Lesson 3: Cisco Unified CCE Options Lesson 4: Basic Call Flow Models Implementing Business Rules Lesson 1: Advanced Scripting and Routing Lesson 2: ICM Scripting Variables, Expressions, Formulas and Functions Lesson 3: Silent Monitoring and Recording Lesson 4: Advanced CVP Configurations Using Finesse Administration Lesson 1: Finesse Overview Lesson 2: Finesse Administration Lesson 3: Finesse IP Phone Agent Using CVP VoiceXML Applications Lesson 1: Basic VoiceXML Functionality Lesson 2: Using Call Studio Lesson 3: ICM Scripting for VoiceXML Applications Translation Routing Lesson 1: Traditional Translation Routing Lesson 2: Translation Routing to CVP Configuring Cisco Unified CCE Options Lesson 1: Cisco Outbound Option Lesson 2: Courtesy Callback Lesson 3: Agent Greeting/Whisper Announcements Lesson 4: Mobile Agent CUIC Reporting for the Advanced User Lesson 1: CUIC Overview Lesson 2: CUIC Administration Lesson 3: Importing and Using CVP Reports Lesson 4: Custom Reporting

Duration 5 Days 30 CPD hours This course is intended for Senior Linux system administrators responsible for maximizing resiliency though high-availability clustering services and using fault-tolerant shared storage technologies. Overview As a result of attending this course, students should be able to create, manage, and troubleshoot highly available network services and tightly coupled cluster storage for business-critical applications. Students should be able to demonstrate the following skills: Improve application uptime by using high-availability clustering Manage storage in a high-availability environment using iSCSI initiators, HA-LVM or CLVM as appropriate, and GFS2 cluster file systems Implement strategies to identify single points of failure in high-availability clusters, and eliminate them This course will guide you through an intensive, hands-on experience with the Pacemaker component of the Red Hat Enterprise Linux High-Availability Add-On, as well as cluster storage components from the Resilient Storage Add-On, including Cluster Logical Volume Manager (CLVM), Red Hat Global File System 2 (GFS2), and Device-Mapper Multipath.This course covers the same material as RH436, but includes the Red Hat Certified Specialist in High Availability Clustering exam (EX436). This course is based on Red Hat Enterprise Linux 7.1. Clusters and storage Get an overview of storage and cluster technologies. Create high-availability clusters Review and create the architecture of Pacemaker-based high-availability clusters. Nodes and quorum Review cluster node membership and how quorum is used to control clusters. Fencing Understand fencing and fencing configuration. Resource groups Create and configure simple resource groups to provide high-availability services to clients. Troubleshoot high-availability clusters Identify and troubleshoot cluster problems. Complex resource groups Control complex resource groups by using constraints. Two-node clusters Identify and work around two-node clusters issues. ISCSI initiators Manage iSCSI initiators for access to shared storage. Multipath Storage Configure redundant storage access. Logical volume manager (LVM) clusters Manage clustered LVM. Global File System 2 Create symmetric shared file systems. Eliminate single points of failure Eliminate single points of failure to increase service availability. Comprehensive review Set up high-availability services and storage.

Duration 5 Days 30 CPD hours This course is intended for Administrators Developers Implementers Systems Administrators Overview Understand the PeopleSoft system architecture, application development methodology, and tool set so you can build and customize PeopleSoft applications efficiently to meet your organizations business requirements. Quickly and efficiently create functionality in PeopleSoft applications to take advantage of the unique capabilities of these applications. Gain Hands-On Experience Using PeopleSoft Application Designer Enrolling in this course will also give you hands-on experience with the Application Designer, the PeopleSoft integrated development environment (IDE). Learn to create and modify PeopleSoft definitions, including fields, records, pages and components. By the end of this course, you'll be able to use Application Designer to create and deploy PeopleSoft classic applications and fluid applications This PeopleTools I training introduces the PeopleSoft application development methodology. This 5-day course gives you a general overview of PeopleSoft system architecture, as well as the tool set used to develop new applications or customize existing PeopleSoft applications. Navigating PeopleSoft ApplicationsExplaining the PeopleSoft ArchitectureValidating DataUsing Application Designer to Develop ApplicationsDesigning the ApplicationCreating Record DefinitionsBuilding SQL TablesCreating Page DefinitionsRegistering ComponentsTesting ApplicationsEditing the Portal Registry StructureCreating Menu DefinitionsUnderstanding the Fluid User InterfaceCreating Fluid PagesUsing Delivered CSS Additional course details: Nexus Humans Oracle Peoplesoft PeopleTools I training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle Peoplesoft PeopleTools I course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Students should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful but isn't necessary. Overview After completing this course, students will be able to: Describe the core capabilities of Dynamics 365 finance and operations apps Describe the capabilities and functionality of Dynamics 365 Finance Describe the capabilities and functionality of Dynamics 365 Supply Chain Management Describe the capabilities and functionality of Dynamics 365 Commerce Describe the capabilities and functionality of Dynamics 365 Human Resources Describe the capabilities and functionality of Dynamics 365 Project Operations (ERP) This course will provide you with a broad introduction to the finance and operations capabilities of Dynamics 365. You will become familiar with the concept of enterprise resource management (ERP), as well as each of the finance and operations apps, including Dynamics 365 Supply Chain Management, Dynamics 365 Finance, Dynamics 365 Commerce , Dynamics 365 Human Resources, and the ERP capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on-labs. Module 1: Explore the core capabilities of Dynamics 365 finance and operations apps Get introduced to the finance and operations apps Create reports and integrate finance and operations apps Module 2: Learn the fundamentals of Dynamics 365 Finance Explore Dynamics 365 Finance core capabilities Explore general ledger Explore accounts payable and accounts receivable Explore expense management, fixed asset management, and budgeting Module 3: Learn the fundamentals of Dynamics 365 Supply Chain Management Identify general capabilities of Dynamics 365 Supply Chain Management Explore warehouse and inventory capabilities Explore manufacturing strategies in Dynamics 365 Supply Chain Management Module 4: Learn the fundamentals of Dynamics 365 Commerce Explore Dynamics 365 Commerce capabilities Explore Microsoft Dynamics 365 B2B e-commerce, Store Commerce and Clienteling Module 5: Learn the fundamentals of Dynamics 365 Human Resources Explore Dynamics 365 Human Resources core capabilities Explore personnel management capabilities in Dynamics 365 Human Resources Module 6: Learn the fundamentals of Dynamics 365 Project Operations Identify project life cycle management capabilities in Dynamics 365 Project Operations Explore the project planning and execution capabilities of 365 Project Operations

Duration 2 Days 12 CPD hours This course is intended for This course is designed for individuals willing to learn about Microsoft Cloud for Sustainability. It is targeting and will be most beneficial to the following two roles: cloud specialist and sustainability industry technologist.ÿ As a result of attending this course, the learner should be able to understand the sustainability concepts and how the business thinks of tracking and reporting emissions, describe Microsoft Cloud for Sustainability customer scenarios, and configure the features of Microsoft Sustainability Manage. Prerequisites AZ-900T00 Microsoft Azure Fundamentals and PL-900T00 Microsoft Power Platform Fundamentals PL-900T00 Microsoft Power Platform Fundamentals 1 - Set up your training environmentPL-900T00 Microsoft Power Platform Fundamentals 2 - Microsoft Cloud for Sustainability overview Key concepts in sustainability Microsoft?s sustainability journey About Microsoft Cloud for Sustainability 3 - Microsoft Sustainability Manager concepts Organization setup Data ingestion Reference data for Sustainability Manager Emissions calculations Calculation profiles Libraries and factor mappings Factor mappings Analytical reports Sustainability scorecards and goals PL-900T00 Microsoft Power Platform Fundamentals Additional course details:PL-900T00 Microsoft Power Platform Fundamentals Nexus Humans IC-002T00: Microsoft Cloud for Sustainability training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the IC-002T00: Microsoft Cloud for Sustainability course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Environmental Health Diploma Embark on a transformative journey in public health with our Environmental Health Diploma. Deepen your understanding of Environmental Health issues. Achieve a rewarding career by mastering Environmental Health principles. Learning Outcomes: Explain key principles of Environmental Health. Apply Environmental Health criteria for sustainability. Assess the impact of plastic on Environmental Health. Foster Environmental Health awareness in communities. Address major Environmental Health issues effectively. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Environmental Health Diploma: Introduction to Environmental Health: Incorporate foundational principles into your Environmental Health practice. Environmental Sustainability: Implement sustainability measures to enhance Environmental Health outcomes. Plastic and Environment: Evaluate the detrimental effects of plastic on Environmental Health. Importance of Environmental Awareness: Promote community awareness to improve overall Environmental Health. Understanding Environmental Pollution: Identify and mitigate sources of pollution affecting Environmental Health. Major Environmental Issues: Tackle significant challenges by applying best practices in Environmental Health.

Elevate your environmental consciousness with our Environmental Awareness Training. From pollution understanding to sustainable practices and legal standards, this course empowers you with the knowledge to make a positive impact on our planet.

The Happy Project Manager: Happiness at Work as Sustainable Competitive Advantage Research demonstrates that building and sustaining happiness at work leads to better organizational outcomes. This video will explore a model for assessing, enhancing, and sustaining happiness at work so that your projects have the greatest competitive advantage. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Project Team Collaboration with SharePoint Are you a project manager with a team scattered around the globe? Are you using SharePoint just as a document repository? We will show you how to easily collaborate with your team by easily setting up a SharePoint site. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

It's Not That Complex! How to Maximize Program Delivery Today's major programs demand a conscious effort to deal with Complexity on a regular basis. There are various methodologies that can be used, namely Systems Thinking, Design Thinking, and to some degree, Agile. But which one is best for the given situation? Is a combination of approaches workable and more efficient? How can you minimize risk most effectively? This session will present approaches to minimize the churn and maximize success in delivering quality programs to the delight of your stakeholders. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.