9748 Courses

ADVANCED 8 CPD POINTS 1 DAY INTENSIVE COURSE  ONLINE or IN-CLINIC NOTE! After booking we will contact you for scheduling the exact course date! Courses dates are subject to change due to mentors availability. We will inform you via email if a date becomes available! This course theory will help you to understand: We will cover all you need to know in order for you to treat your patients confidently and safely. The Theory will cover; Anatomy and physiology Ageing Characteristic of the ideal skin booster Product Introduction Treatment Method Contraindication Complication management Pre & Post-treatment advices Using Products like Toskani, Skinecos, Jalupro etc. Using Products , PROFHILO, recommended for midd and low part of the face as well as other delicate areas of skin such as the neck, décolletage, hands or knees. Practice will enable you to learn in 1-day ONE-TO-ONE Training We will cover pertinent information including mechanism of action, safety and efficacy issues, management and treatment of complications, dilution guidelines, and more. A certification of hands-on training will be provided upon completion of the course. You will perform this procedure on live models injecting superficially and administrating the product (skinbooster) into the subcutaneous layer. This will happen under the supervision and guidance of highly experienced aesthetic practitioners. You will practice injectables with needle on; Face, Neck, Decolatege & Hands You need to be medically qualified as a doctor, dentist, nurse, pharmacist or paramedic with full governing body registration and have completed a Foundation Filler Course and to have administered a number of cases. Additional information ATTENDANCE ONLINE (Theory), IN CLINIC (Practice) COURSE LEVEL INTERMEDIATE | Advanced Course

Access online study materials for the complete AAT syllabus, exclusively developed by Kaplan, plus expert tutor support 7 days a week with one subscription. Study at your own pace and progress your accounting career. Career benefits of an AAT Distance Learning course AAT accounting qualifications are globally recognised, and offer strong job prospects in a range of industries. You don’t need any previous qualifications or accountancy experience to begin studying AAT. Once qualified, you could earn up to £40,000 within a few years of qualifying. Why study AAT with Eagle? We are an AAT-approved training provider, and are the only provider partnered with both Kaplan, the market leader in accountancy courses, and Osborne books, the market leader in AAT study material. We have been supporting students in gaining their AAT qualifications with affordable courses for 20 years. AAT Accounting qualifications Level 2 Certificate in Accounting This qualification will prepare you for junior and entry-level accounting roles. It will give you a solid foundation in finance administration and covers areas such as double-entry bookkeeping and basic costing principles. You will learn finance, accountancy, business, and vital communication skills. Level 3 Diploma in Accounting This course is suitable if you have previous accountancy experience, through study or work experience, and you’re looking to develop your skills further so you can become qualified and work in a variety of accounting roles. Level 4 Diploma in Professional AccountingThis level builds on the knowledge you gained in the Level 3 Diploma. You will cover higher accounting tasks including drafting financial statements, managing budgets, and evaluating financial performance. There are also optional specialist units including business tax, personal tax, auditing, credit management, and cash and financial management. After qualifying you can work in accounting roles or progress onto studying chartered accountancy. What’s included in an AAT course subscription Unlike classroom studying where you often pay a course fee for each level, all the AAT accounting and bookkeeping qualifications are included in an Eagle subscription. Content is always available and always up to date, empowering you to progress, or recap at no extra cost Online Study Buddy learning guide that guides you through each module. Written by Osborne Books’ subject experts High quality videos provided by Kaplan that cover the tricky topic areas for each subject On demand assessments to make sure you understand the topics and can see yourself making progress. Online Osborne tutorial study texts covering the full syllabus with practical theory led examples Practice questions and assessments written by AAT tutor experts that will consolidate your learning and get you exam ready Unlimited academic and mentor support (during academic and mentor hours)* Receive responses to your queries from a dedicated tutor team, who are all accountancy qualified* *Only once you are a paying subscriber. Why choose an Eagle Distance Learning Course? With our online subscription courses, you’re in control. Live your life and study at your own pace. Study fast, or take your time, we’ve got all the bases covered. We’ll provide you with expert study materials from both Kaplan and Osborne Books, and you’ll get support from your personal Eagle mentor to guide you through the learning process. We are one of the most experienced online distance learning providers, and our students’ success rates speak for themselves, consistently exceeding the national average. If you have any questions about studying with Eagle, or need some guidance on where to start, you can contact us for a free consultation.

Workplace conflict is unavoidable—but those who know how to manage it rise above the rest. Whether you're in HR, leading a team, or working in mental health, mastering communication skills, problem solving, counselling, and psychology is no longer optional—it's expected. The Art of Conflict Management: 8-in-1 Premium Online Courses Bundle is a powerful collection of job-ready certifications designed to give you a competitive edge in industries where people skills define your success. With a focused blend of HR, communication skills, problem solving, team leader, counselling, and psychology, this bundle prepares you for frontline roles in corporate offices, education, healthcare, social work, nonprofit management, and beyond. Understanding mental health and brain disorders adds another layer of value that modern organizations can't overlook. This isn’t just about conflict—it’s about career relevance. Soft skills are now hard currency. The increasing demand for professionals trained in psychology, counselling, and mental health, paired with leadership-enhancing abilities in HR and team leader roles, makes this one of the most job-attractive bundles available today. Add to that the proven trust of Compete High, rated 4.8 on Reviews.io and 4.3 on Trustpilot, and you’ve got quality and credibility working in your favor. 📘 Description Job markets have shifted. Now, more than ever, the ability to handle complex interpersonal dynamics, foster collaboration, and support emotional wellness is a defining factor in who gets hired—and who doesn’t. This all-in-one course set brings together highly relevant disciplines like HR, psychology, counselling, and mental health, while honing practical communication skills, strategic problem solving, and team leader confidence. Companies across industries are scrambling for people who are: Comfortable with HR processes and relationship management. Skilled in effective communication skills that prevent breakdowns before they start. Trained in problem solving to handle tensions or team breakdowns. Grounded in psychology, with insight into human behavior. Equipped with counselling frameworks and emotional guidance tools. Fluent in mental health awareness, especially in post-pandemic workplaces. Versatile enough to understand brain disorders and behavioral challenges. Driven to lead from the front as capable team leader professionals. Each of these keywords—HR, communication skills, problem solving, counselling, psychology, mental health, brain disorders, team leader—plays a critical role in the hiring criteria of top employers. This bundle doesn’t just make your résumé look impressive. It sends a message: you’re ready, resilient, and relationship-driven. And with 8 certifications for the price of 1, the value-for-money is unbeatable. ❓FAQ Q: Why should I consider this bundle? A: Because demand for conflict-resolving, emotionally intelligent professionals with skills in communication skills, psychology, counselling, and team leader management is at an all-time high. Q: What career paths will this support? A: This is perfect for careers in HR, education, healthcare, business leadership, mental health services, coaching, NGO work, and team management. Q: What’s the benefit of having mental health and brain disorder training? A: Understanding mental health and brain disorders is no longer niche—it's core to leadership and workplace empathy. These skills make you an asset in nearly every field. Q: What makes this bundle unique? A: It combines critical hard and soft skills—HR, problem solving, psychology, counselling, team leader, and communication skills—with a career-first approach, making you immediately more hireable.

If you're aiming for a stable, secure, and high-demand career, the AML Administrator Mini Bundle is your express route in. Built to open doors across finance, compliance, corporate governance, and banking sectors, this bundle integrates essential industry-focused disciplines—AML, HR, Business Law, Cashflow Management in Crisis, and Data Analysis—into one powerful package. Employers are looking for multi-disciplinary minds who can think beyond the basics. This bundle was made to make you that person. And here’s the kicker: getting all five skills in one place gives you unmatched value that employers love and competitors envy. Description Careers in AML, HR, Business Law, Cashflow Management in Crisis, and Data Analysis are not just growing—they’re demanding professionals who understand how these fields intersect. That’s what makes the AML Administrator Mini Bundle so critical right now. Whether you're eyeing a future in AML or using HR skills to support a compliance-heavy department, or leveraging Business Law to reinforce internal controls, this bundle sets you up for relevance. Tackling Cashflow Management in Crisis? That's resilience hiring managers pay attention to. And let's not forget the backbone of it all—Data Analysis—which links every department and every decision. If you've been waiting for the "right time" to upskill or career-shift into AML, HR, Business Law, Cashflow Management in Crisis, or Data Analysis, this is it. Employers want it all. This bundle delivers it all. Don’t be the one left saying, “I should have started earlier.” FAQ Q: Who is this bundle suitable for? A: Anyone looking to build a career in AML, HR, Business Law, Cashflow Management in Crisis, or Data Analysis—especially those eager to stand out in compliance-heavy industries. Q: Will this bundle improve my chances of employment? A: Yes. With AML, HR, Business Law, Cashflow Management in Crisis, and Data Analysis appearing across most compliance and risk-based job listings, you become instantly more employable. Q: Is this good for career changers? A: Absolutely. If you’re pivoting into AML or compliance from HR, Business Law, or Data Analysis, this bundle helps reposition your profile fast. Q: Can I take the courses individually? A: They're exclusively bundled to deliver a complete AML, HR, Business Law, Cashflow Management in Crisis, and Data Analysis skill set with unbeatable value. Q: Are these courses recognised in professional circles? A: Yes. Each is valued across AML, HR, Business Law, Cashflow Management in Crisis, and Data Analysis career sectors. Q: How long does it take to complete? A: The structure allows flexible pacing across AML, HR, Business Law, Cashflow Management in Crisis, and Data Analysis.

In an era marked by rapid business transformation and technological advancements, opportunities are rife for those skilled in Process Design & Business Management. The modern business environment demands an agile approach and strategic thinking to stay competitive. This curated 20-course bundle stands as your comprehensive guide, diving deep into the realms of efficient Process Design & Business Management. From sharpening your skills in 'Process Improvement to gaining insights into 'Strategic Business Management', each course aims to equip you with the tools to manoeuvre the intricate labyrinths of contemporary business dynamics. Process Design & Business Management are not mere industry jargon; they form the backbone of today's successful business narratives. Covering a vast spectrum, from essential Business Law' to the art of 'Networking Skills for Personal Success', this bundle ensures you're adept in Process Design & Business Management and primed for the corporate arena's multifaceted challenges. Invest in this bundle and pivot your career towards the zenith of Process Design & Business Management proficiency. This Process Design & Business Management Bundle Comprises the Following CPD Accredited Courses: Course 1: Process Improvement: How to Reduce Waste Course 2: Process Mapping: Toolkit Course 3: Root Cause Analysis: Toolkit Course 4: Material Management Course 5: Business Management Course 6: Strategic Business Management - Online Diploma Course Course 7: Administrative Management Course 8: Business Performance Management Course 9: Developing Strategic Executive Management Course 10: Strategic Management - Industry Change And Value Curves Course 11: Applied Business Strategy for Managers Course 12: Leadership and Management Course Course 13: Business Law Course 14: Corporate Risk And Crisis Management - Online Course Course 15: Resourcing and Managing Talent Course Course 16: Career Development Plan Fundamentals Course 17: CV Writing and Job Searching Course 18: Learn to Level Up Your Leadership Course 19: Networking Skills for Personal Success Course 20: Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Upon completion of this comprehensive bundle on Process Design & Business Management, participants will: Enhance expertise in Process Design to optimise operational efficiency. Build foundational and strategic skills in Business Management. Understand industry trends and best practices through the Process Design & Business Management Bundle. Develop leadership capabilities to foster organisational growth and innovation. Master networking and presentation skills to amplify career progression. Implement Process Design & Business Management strategies to drive industry change and value creation. Benefit from the flexibility and convenience of online learning. With the Process Design & Business Management package, validate your knowledge with a CPD certificate. The "Process Design, Business Management, Business Law & Performance Management" bundle serves as a comprehensive guide for professionals seeking to delve deeper into the realms of modern business practices. This Process Design & Business Management bundle is meticulously designed to elevate your understanding of how businesses streamline their operations through effective process design, thereby achieving optimal operational efficiency. By studying various techniques of waste reduction and material management, learners will gain the expertise to bolster efficiency and enhance profitability in any organisational setting. Participants will gain skills to optimise operations, implement adaptive business strategies, and manage resources effectively. This Process Design & Business Management bundle offers up-to-date insights into business law, ensuring compliance in a shifting landscape. With an additional focus on performance, leadership, and career growth, it's an essential toolkit for professionals aiming to thrive in the business world. Empower your business acumen and unlock a world of operational excellence. Dive into the "Process Design, Business Management, Business Law & Performance Management" bundle today. Elevate your potential. Enrol now! CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Process Design, Business Management, Business Law & Performance Management bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in this Process Design & Business Management bundle. Career path Our Process Design, Business Management, Business Law & Performance Management bundle will prepare you for a range of careers, including: Process Improvement Manager: £35K - £65K Business Strategy Consultant: £40K - £90K Compliance Officer: £25K - £60K Performance Analyst: £30K - £70K Operations Manager: £28K - £70K HR Talent Manager: £35K - £75K Business Development Manager: £30K - £80K Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Historical Association webinar series: Making GCSE history accessible: supporting all learners at Key Stage 4 Presenters: Catherine Priggs   This session explores the essential literacy skills required to engage effectively with history at Key Stage 4. Participants will examine the unique demands of historical reading and writing and learn strategies to scaffold tasks that develop pupils’ ability to analyse sources, construct arguments, and communicate historical ideas clearly. Key topics: • Understanding the literacy challenges specific to historical texts and tasks • Strategies to enhance comprehension of complex historical sources and narratives • Scaffolding writing skills to support the construction of clear and persuasive historical arguments To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/bdNUSwLNrL Image: A Squire "Old English" padlock on a gate latch in Devon (Image: Partonez/Wikimedia Commons)

The Leadership and People Management Mini Bundle is your competitive edge in today’s demanding job market. Whether you're eyeing a promotion or transitioning into a people-focused role, this bundle gives you a serious advantage across multiple industries. From HR and operations to healthcare, education, and finance, demand for talent in Team Leader, Crisis Management, and Equality and Diversity roles continues to grow. This mini bundle was built to make you hireable—fast. Employers are on the lookout for professionals who understand Problem Solving, thrive in Crisis Management, and can lead with fairness in Equality and Diversity initiatives. Combine that with high-value skills in HR and Team Leader responsibilities, and you’re positioned for a standout CV. Don't miss your chance to upgrade your job prospects with a bundle that screams leadership-readiness. Description Imagine being the go-to person when challenges arise. The Leadership and People Management Mini Bundle has been crafted to give jobseekers, career changers, and emerging leaders exactly what hiring managers are looking for. Equality and Diversity remains a core focus in every industry—from public sector to private corporations—making you an asset in any workplace. The demand for professionals who can navigate Crisis Management and drive HR practices is higher than ever. Add in proven Problem Solving abilities and you’re not just another candidate—you’re a top contender. The inclusion of Team Leader skills makes this bundle especially valuable to those pursuing frontline management, HR generalist roles, or team supervision positions. Miss this, and you risk falling behind. While others delay, you’ll already be equipped with 5 employment-critical credentials—each of them in high demand across sectors. The smart move? Enrol now, and let the Problem Solving, HR, Team Leader, Crisis Management, and Equality and Diversity keywords dominate both your CV and recruiter searches. FAQ Who should enrol in this bundle? Anyone aiming for roles in HR, Team Leader, Crisis Management, or with a strong interest in Equality and Diversity and Problem Solving. What industries does this help with? Business, education, local government, healthcare, hospitality, and tech—all value Team Leader, HR, and Crisis Management expertise. Is it really relevant for job hunting? Absolutely. Recruiters actively seek professionals with experience in Equality and Diversity, Problem Solving, and HR policy. How soon can I see results? With a CV loaded with Team Leader, Crisis Management, and Equality and Diversity skills, interview invitations come quicker than you'd expect. What if I already have experience? Great—this validates it. Use this bundle to prove your Problem Solving, HR, and Team Leader competencies formally. Is it self-paced? Yes. Learn Crisis Management, Equality and Diversity, and HR essentials at your convenience. Will this help with promotions? Definitely. Managers look for Team Leader readiness, Crisis Management agility, and strong Problem Solving skills. What makes this bundle better than others? It’s laser-focused on employability, using keywords like HR, Team Leader, and Equality and Diversity to elevate your job search.

Become a Certified User Experience Professional Build a career in UX with the world’s only university credit-rated online UX course. Acquire the mindset, the skills and the confidence that make UX designers so valuable. A rewarding and meaningful career awaits. Why become a UX designer? Be in demand UX is a high-growth sector. The demand for UX designers far outstrips the supply of qualified professionals. Get well paid UX designers are highly paid. The average entry-level salary for a UX designer in the United Kingdom is £35,465 (PayScale, 2019) Love your job UX designers make an impact. They solve real-world problems using an exciting mix of research, design, technology and psychology. Study method Online, self-paced Duration 6 months Access to content 12 months Qualification Level 8 Diploma - User Experience Design Awarded by Glasgow Caledonian University Regulated by SQA Additional info Exam(s) / assessment(s) is included in price Tutor is available to students Description Duration: 6 months Get certified in six months following a flexible, structured learning path. Delivery: Online The course is delivered entirely online, including video modules, mentor-led webinars and support. Assessment: 2-hour exam Before getting certified, you'll be assessed during a two-hour exam taken online. Outcomes for you Think like a UX designer; adopt the mindset that sets them apart Showcase your knowledge with a portfolio of project work Speak with the confidence that comes from a true, deep understanding of UX Advance your career with job-ready skills Complete a university credit-rated course, valued by employers globally Become a Certified UX Professional Learn with us We’ve worked hard to design the best possible online learning experience for you. As well as an unmatched syllabus, our approach includes: Projects & portfolio Learn by doing with a series of real-world projects ideal for your UX portfolio. Mentors & webinars Be guided by our hand-picked, world-class mentors during monthly webinars. Structure & support Stay motivated with a structured programme supported by fellow students and our customer success team. What you’ll learn We’ve put together a university credit-rated curriculum that’s deep, rigorous and covers everything you need to know to become a certified UX professional and turbocharge your career. Module 01 - Introduction to UX design Module 02 - User research Module 03 - User goals Module 04 - Structure and navigation Module 05 - Interactions Module 06 - Design principles Module 07 - Design patterns Module 08 - Mobile Module 09 - Workflows Module 10 - Prototyping and handover Module 11 - AI and UX Module 12 - Creating your portfolio Module 13 - Career guidance Hub Tutorials for Figma Projects and portfolio - Projects that build into a portfolio Exam - 2-hour final exam Requirements Background You don’t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse array of backgrounds, including project management, development, graphic design, product management, business analysis and so on. Commitment You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus. Our team will be there to support you along every step of the way but success will come as a result of your own diligence. Career path The average salary for entry level user experience designers is £28,000 The average salary for user experience designers with 1-5 years experience ranges from £29,000 to £50,000 The average salary for user experience managers/leads is £80,000 Information from LinkedIn Salary Reports, based on real jobs listings.

In today's world, attitudes can make or break one's success trajectory. Introducing 'The Power of Attitude', a pivotal course designed to help learners unearth the true potential of their mindsets. Dive into the intricacies of building a winning attitude, understand the profound impacts of your perspective on your surroundings, and grasp the tools necessary to ensure your attitude propels you towards your ambitions, not away from them. Learning Outcomes Identify and foster the core elements of a successful attitude. Recognise and avoid the pitfalls of a detrimental mindset. Understand the significant role of individual choices in shaping one's attitude. Determine the signs of a negative attitude and their impacts on professional and personal spheres. Realise the ripple effect of one's attitude on colleagues, friends, and the wider community. Why buy this The Power of Attitude course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the The Power of Attitude there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this The Power of Attitude course for? Individuals looking to improve their personal and professional relationships. Entrepreneurs aiming for sustained business success. Team leaders wishing to inspire and uplift their team members. Students preparing for the workforce and aiming to stand out. Anyone seeking to better their life by transforming their attitude. Prerequisites This The Power of Attitude does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Power of Attitude was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Manager: £40,000-£55,000 Business Consultant: £45,000-£70,000 Motivational Speaker: £35,000-£90,000 (varies based on events and bookings) Life Coach: £30,000-£60,000 Corporate Trainer: £40,000-£60,000 HR Specialist: £35,000-£55,000 Course Curriculum The Power of Attitude Lesson 01: Developing the Right Attitude for Success 00:05:00 Lesson 02: Don't Play the Victim and Seize the Day 00:05:00 Lesson 03: You Have the Power to Choose Your Attitude 00:06:00 Lesson 04: Seven Signs You Have a Bad Attitude 00:05:00 Lesson 05: Your Attitude Affects Others 00:05:00

Dive into the enthralling world of mediation with our 'Accredited Mediator Skills Training: Mediation & Dispute Resolution' course. This course equips you with the dexterity to bridge divides, ensuring that conflicts find their resolutions in a structured manner. Delve into the heart of the mediation process, explore the ethical considerations, and master the skills required to facilitate amicable solutions. Learning Outcomes Grasp the foundational concepts and principles of mediation. Acquire essential skills tailored for proficient mediators. Navigate seamlessly through the mediation process, from initiation to resolution. Uphold and implement high standards of mediation ethics and professionalism. Address unique scenarios and considerations within the mediation framework. Why choose this Accredited Mediator Skills Training: Mediation & Dispute Resolution course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Accredited Mediator Skills Training: Mediation & Dispute Resolution Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Accredited Mediator Skills Training: Mediation & Dispute Resolution course for? Individuals pursuing a career in mediation and dispute resolution. Legal professionals seeking to expand their repertoire. Human resource personnel dealing with internal conflicts. Managers and supervisors aiming for amicable conflict resolutions. Anyone interested in the dynamics of conflict resolution and mediation. Career path Mediation Officer: £25,000 - £40,000 Dispute Resolution Specialist: £30,000 - £50,000 Conflict Resolution Manager: £35,000 - £55,000 Legal Mediator: £30,000 - £60,000 HR Mediation Specialist: £28,000 - £48,000 Relationship Mediator: £27,000 - £45,000 Prerequisites This Accredited Mediator Skills Training: Mediation & Dispute Resolution does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Accredited Mediator Skills Training: Mediation & Dispute Resolution was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Mediation Introduction to Mediation 00:15:00 Module 02: Essential Skills for Mediators Essential Skills for Mediators 00:18:00 Module 03: The Mediation Process The Mediation Process 00:16:00 Module 04: Mediation Ethics and Professional Standards Mediation Ethics and Professional Standards 00:19:00 Module 05: Special Considerations in Mediation Special Considerations in Mediation 00:17:00