The 'Logistics of Crude Oil and Petroleum Products' course provides a comprehensive understanding of the various methods of transporting crude oil and petroleum products. From marine transport to pipeline operations and storage, learners will gain insights into the crucial logistics involved in the petroleum industry. Learning Outcomes: Identify the different methods of transporting crude oil and petroleum products. Understand the logistics and operations involved in marine transport and pipeline systems. Compare the costs associated with different transportation methods. Gain knowledge of storage and delivery processes to refineries. Learn about the dispatch of petroleum products and the controls implemented during the process. Why buy this Logistics of Crude Oil and Petroleum Products? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Logistics of Crude Oil and Petroleum Products there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Logistics of Crude Oil and Petroleum Products course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Logistics of Crude Oil and Petroleum Products does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Logistics of Crude Oil and Petroleum Products was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Logistics of Crude Oil and Petroleum Products is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Unit 01: About The Course Learning objectives 00:04:00 Unit 02: The Different Methods of Transport Introduction to the different methods of transport 00:05:00 Unit 03: Marine Transport The different types of tankers 00:05:00 The different types of charters 00:02:00 The cost of marine transport 00:04:00 Prices and costs of marine transport 00:05:00 Prices and costs of marine transport 00:05:00 Regulations : National flag requirement 00:01:00 Flags of convenience 00:01:00 Operating aspects 00:04:00 Controls on loading 00:07:00 Administrative formalities 00:01:00 The reception of tankers 00:07:00 Unit 04: Transport by Pipeline The constraints 00:05:00 The cost of transport by pipeline 00:03:00 Unit 05: Comparing Transport Costs Comparing transport costs 00:06:00 Unit 06: Storage and Delivery to the Refinery Storage and delivery to the refinery 00:03:00 Unit 07: Dispatch of Petroleum Products Introduction 00:03:00 Dispatch by pipeline 00:07:00 Dispatch by water 00:07:00 Dispatch by rail 00:06:00 Dispatch by road 00:05:00 Unit 08: Controls at Dispatch Quality 00:02:00 Quantities 00:02:00 Administrative accounting methods 00:01:00 Customs formalities 00:02:00 Assignment Assignment - Logistics of Crude Oil and Petroleum Products 00:00:00
Overview Gain the professional skills to set up your own pet sitting or dog walking business, with step-by-step training and guidance. The Advance Diploma in Pet Sitting and Dog Walking is the perfect course for anyone looking to kickstart a career working with dogs and animals. It explores the role and responsibilities of a pet sitter and dog walker in detail, taking you through best practices and guidelines for beginners. This course will also deepen your knowledge of animal psychology and behaviour, and tips on how to build your professional image if you're looking to start a business of your own. Why buy this Advance Diploma in Pet Sitting and Dog Walking? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advance Diploma in Pet Sitting and Dog Walking you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Advance Diploma in Pet Sitting and Dog Walking does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Advance Diploma in Pet Sitting and Dog Walking was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Advance Diploma in Pet Sitting and Dog Walking is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Pet Sitting and Dog Walking Diploma Introduction to Pet Sitting 00:30:00 The Importance of Safety 00:30:00 Dog Walking 00:45:00 Module 02: Service Pre-Service Visit 00:30:00 Module 03: Responsibilities Forms and Record Keeping 00:30:00 Pet Sitting Duties & Time Allocation 00:20:00 Module 04: Safety and Food The Importance of Securing Animals During Transport 00:30:00 What kind of food will you choose for your pets? 00:15:00 Module 05: Pet in High Temperature Preventing your pet from high temperature in warm hot months 00:20:00 Module 06: Nutrients and Quality Food Nutrients to Supply Pets with Food Made at Homes 01:00:00 Tips to Make Excellent Quality Food 00:30:00 Module 07: Fish Rabbits Guinea Pigs, Reptiles, Lizards and Turtles Classification of Fish 01:00:00 The Process of Caring for Rabbits and Guinea Pigs 00:30:00 REPTILES, LIZARDS AND TURTLES 00:30:00 Module 08: Care for Birds Birds Care 00:30:00 Module 09: Ailments, Symptoms and Emergency Care Understanding Pets Ailments and Symptoms 00:45:00 Emergency Care 01:00:00 Module 10: Pet Sitting and Dog Walking Business Setting up your Pet Sitting and Dog Walking business 00:45:00 Marketing Strategies 00:30:00 Pricing & Costs 00:45:00 Mock Exam Mock Exam - Advance Diploma in Pet Sitting and Dog Walking 00:20:00 Final Exam Final Exam - Advance Diploma in Pet Sitting and Dog Walking 00:20:00
Overview The Professional Crisis Management Certificate course provides comprehensive training in various aspects of business management, including operations management, business analysis, strategic analysis, project management, business development, performance management, risk management, quality management, communication skills, human resource management, customer service, and conflict management. Participants will gain the knowledge and skills necessary to effectively manage crises and navigate challenging situations in a professional setting. Learning Outcomes: Master the principles of effective business management. Acquire essential skills in operations management and business analysis. Develop proficiency in strategic analysis and project management. Understand the intricacies of risk management and recovery strategies. Enhance your communication, negotiation, and conflict resolution abilities. Why buy this Professional Crisis Management Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Professional Crisis Management Certificate you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals aspiring to excel in crisis management roles. Business managers and leaders seeking to strengthen their skillset. Individuals aiming to transition into crisis management careers. Project managers looking to expand their knowledge. Anyone interested in gaining a comprehensive understanding of business operations. Prerequisites This Professional Crisis Management Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Crisis Manager: £30,000 - £70,000 per year Operations Manager: £30,000 - £60,000 per year Business Analyst: £25,000 - £50,000 per year Project Manager: £30,000 - £70,000 per year Human Resources Manager: £35,000 - £70,000 per year Quality Assurance Manager: £30,000 - £60,000 per year Course Curriculum Module 01: Introduction to Business Management Introduction to Business Management 00:25:00 Module 02: Operations Management Operations Management 00:24:00 Module 03: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 04: Strategic Analysis and Product Scope Strategic Analysis and Product Scope 00:28:00 Module 05: Project Management Project Management 00:19:00 Module 06: Business Development and Succession Planning Business Development and Succession Planning 00:24:00 Module 07- Business Process Management Business Process Management 00:44:00 Module 08: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 09: Performance Management Performance Management 00:18:00 Module 10: Management of Cash and Credit Management of Cash and Credit 00:19:00 Module 11: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 12: Quality Management Quality Management 00:21:00 Module 13: Communication Skills Communication Skills 00:25:00 Module 14: Business Environment Business Environment 00:16:00 Module 15: Organisational Skills Organisational Skills 01:16:00 Module 16: Negotiation Techniques Negotiation Techniques 00:16:00 Module 17: Human Resource Management Human Resource Management 00:19:00 Module 18: Motivation and Counselling Motivation and Counselling 00:19:00 Module 19: Customer Service Customer Service 00:16:00 Module 20: Time Management Time Management 00:40:00 Module 21: Conflict Management Conflict Management 00:14:00
Boost your call centre career with our Mastering Call Centre Essentials: A Comprehensive Online Training course. This course will equip you with the essential skills to excel in the dynamic world of call centres. The course is designed to master the art of agent and customer relationships, manage difficult clients seamlessly, and develop vital communication skills. Learn the etiquette of telephonic interactions and stay ahead of the curve by understanding the latest call centre technologies and trends. Transform yourself into a call centre expert with this in-depth, online training. Suitable for both beginners and experienced professionals, this Mastering Call Centre Essentials course bridges the gap between conventional training and practical application. Invest in your professional growth, enhance your customer service skills, and exceed industry benchmarks with the course. Enrol now and stand out in the call centre industry! Learning Outcomes: Upon completion of the Mastering Call Centre Essentials course, you will be able to: Understand the essentials of call centre operations. Develop key traits of an effective call centre agent. Enhance skills to foster agent and customer relationships. Learn and apply effective telephone etiquette. Master communication and negotiation techniques. Learn strategies for managing difficult clients efficiently. Stay updated on call centre metrics, technology, and trends. Why buy this Mastering Call Centre Essentials course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home Who is this Course for: This Mastering Call Centre Essentials course is ideal for: Aspiring call centre agents seeking foundational knowledge. Experienced agents aiming to boost their skill set. Team leaders looking to improve team performance. Managers desiring a refresher on call centre operations. Any professional aiming to improve customer service skills. Certification After studying the course materials of the Mastering Call Centre Essentials: A Comprehensive Online Training course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Mastering Call Centre Essentials: A Comprehensive Online Training course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path: Our Mastering Call Centre Essentials course will prepare you for a range of careers, including: Call Centre Agent: £18,000 - £24,000 annually. Customer Service Representative: £20,000 - £28,000 annually. Team Leader: £25,000 - £35,000 annually. Call Centre Manager: £35,000 - £45,000 annually. Operations Manager: £40,000 - £60,000 annually. Director of Customer Service: £70,000 - £100,000+ annually. Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:30:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:30:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:30:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:30:00 Module 05: Communication Skills Communication Skills 00:30:00 Module 06: Negotiation Techniques Negotiation Techniques 00:30:00 Module 07: Managing Difficult Clients Managing Difficult Clients 00:30:00 Module 08: Call Centre Metrics and Benchmarks Call Centre Metrics and Benchmarks 00:30:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:30:00
The 'Information Governance and Data Management Training' is a comprehensive program that equips participants with the knowledge and skills needed to effectively manage and protect information in today's data-driven world. The course covers essential topics such as data protection, records management, information security, cybersecurity, and compliance. It also delves into critical areas like privacy, confidentiality, and freedom of information (FOI), as well as data governance, risk management, and ethics. Through practical examples and real-world scenarios, learners will gain a deep understanding of information governance practices and their application in various industries. Learning Outcomes of Information Governance and Data Management Training: Upon completion of this course, participants will be able to: Understand the fundamental concepts and principles of information governance. Comprehend the legal and regulatory frameworks surrounding data protection and privacy. Master records management techniques for effective data organization and retrieval. Implement robust information security and cybersecurity measures. Navigate privacy, confidentiality, and freedom of information (FOI) requirements. Develop and maintain a data governance framework. Identify, assess, and mitigate information-related risks. Uphold information ethics and compliance standards. Why buy this Information Governance and Data Management Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Information Governance and Data Management Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Information Governance and Data Management Training course for? This Information Governance and Data Management Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Data Managers and Analysts: Enhance their skills in data management and protection. Compliance Officers: Learn about data compliance and auditing. Privacy and Security Professionals: Gain a holistic view of information security. Legal and Compliance Teams: Understand the legal aspects of data protection. Business Managers: Develop expertise in managing corporate data assets. Prerequisites This Information Governance and Data Management Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Data Protection Officer: £40,000 - £80,000 per year. Information Security Analyst: £30,000 - £60,000 per year. Compliance Manager: £40,000 - £90,000 per year. Records Manager: £30,000 - £60,000 per year. Data Governance Specialist: £40,000 - £80,000 per year. Privacy Consultant: £40,000 - £80,000 per year. Legal Counsel (Data Protection): £50,000 - £100,000+ per year. Course Curriculum Module 01: Introduction to Information Governance Introduction to Information Governance 00:05:00 Module 02: Data Protection and Privacy Data Protection and Privacy 00:06:00 Module 03: Records Management Records Management 00:07:00 Module 04: Information Security Information Security 00:06:00 Module 05: Cybersecurity Cybersecurity 00:06:00 Module 06: Privacy, Confidentiality and Freedom of Information (FOI) Privacy, Confidentiality and Freedom of Information (FOI) 00:05:00 Module 07: Data Governance Data Governance 00:06:00 Module 08: Information Risk Management Information Risk Management 00:06:00 Module 09: Information Ethics Information Ethics 00:06:00 Module 10: Compliance and Auditing Compliance and Auditing 00:05:00 Module 11: Information Governance in Practice Information Governance in Practice 00:04:00
'Criminal Psychology' is a comprehensive course that delves into the study of criminal behavior, forensic psychology, and its application in various contexts. Participants will explore the history and development of forensic psychology, research methods, theories of offending, personal attributes of offenders, forensic psychology in police investigations, the courtroom, and practical aspects like interventions to reduce re-offending and crisis negotiation. Learning Outcomes: Understand the development and history of forensic psychology and its role in understanding criminal behavior. Explore the different research methods used in forensic psychology and critically evaluate psychological research related to criminal behavior. Gain insights into criminology, including crime classification, measurement, and the characteristics of offenders. Study various theories of offending, including those related to sexual offenses, violent offenses, and fire-setting behavior. Learn about the personal attributes of offenders, including personality disorders, psychopathy, and mental illness, and their relationship to criminal behavior. Examine the application of forensic psychology in police investigations, including offender profiling and its effectiveness. Understand the role of forensic psychology in the courtroom, including the impact of eyewitness testimony, expert witness testimony, and attitudes towards victims. Explore practical aspects of forensic psychology, including 'what works' literature in reducing re-offending and incident management (crisis negotiation). Why buy this Criminal Psychology? Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Criminal Psychology you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Criminal Psychology does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Criminal Psychology was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Criminal Psychology is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Interventions to reduce risk of re-offending 00:07:00 History of development of Forensic Psychology 00:06:00 Research Methods in Forensic Psychology Research Design and Methodology 00:12:00 Critical evaluation of psychological research 00:09:00 Criminology What is Criminology 00:10:00 Understanding Crime 00:10:00 Classification and Measurement of Crimes 00:10:00 Characteristics of Offenders (Criminals) 00:05:00 Theories of Offending Introduction to theories of offending 00:06:00 Theories of sexual offending 00:08:00 Theories of violent offending 00:08:00 Theories of fire-setting behaviour 00:08:00 Personal Attributes of Offenders Personal characteristics of offenders 00:06:00 Personality disordered offenders 00:06:00 Psychopathic offenders 00:07:00 Mental Illness and offending 00:07:00 Forensic Psychology in Police Investigations An Introduction to Offender Profiling 00:05:00 Approaches to Offender Profiling 00:05:00 The Effectiveness of Offender Profiling 00:06:00 Forensic Psychology in the Courtroom Eye-witness testimony 00:09:00 Expert witness testimony 00:04:00 Attitudes towards victims 00:06:00 Forensic Psychology in Practice 'What works' literature in reducing re-offending 00:06:00 Incident management (Crisis Negotiation) 00:08:00 Introduction: About the Course and the Tutor 00:03:00 Mock Exam Mock Exam - Criminal Psychology 00:20:00 Final Exam Final Exam - Criminal Psychology 00:20:00
Overview Learn the secrets to successful leadership with this complete professional development training course for managers and supervisors. The Diploma in Executive & Business Process Management course is designed to take your management skills to the next level, taking you through business fundamental best practices, etiquettes and skills. It will teach you the qualities of a leader to boost your confidence leading teams and individuals, introducing different management style theories. This course will help you to strengthen your own management style and become a more competent professional when managing projects, teams and stakeholders. Enrol today and take your career to the next level! Why buy this Diploma in Executive & Business Process Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Executive & Business Process Management you will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Diploma in Executive & Business Process Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This Diploma in Executive & Business Process Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Diploma in Executive & Business Process Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Understanding Management and Leadership Understanding Management and Leadership 00:42:00 Module 2: Leadership Theories Leadership Theories 00:27:00 Module 3: Improving Management and Leadership Performance Improving Management and Leadership Performance 00:17:00 Module 4: High Performance Teams High Performance Teams 00:34:00 Module 5: Motivating Employees Motivating Employees 00:28:00 Module 6: Organisational Skills Organisational Skills 00:28:00 Module 7: Talent Management Talent Management 00:39:00 Module 8: Succession Planning Succession Planning 00:26:00 Module 9: Business Process Management Business Process Management 00:30:00 Module 10: Communication Skills Communication Skills 00:29:00 Module 11: Negotiation Techniques Negotiation Techniques 00:17:00 Module 12: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 00:24:00 Module 13: Managing Change Managing Change 00:24:00 Module 14: Time Management Time Management 00:39:00 Module 15: Stress Management Stress Management 00:17:00 Module 16: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:34:00 Module 17: Managing Conflict Managing Conflict 00:24:00 Module 18: Dealing with Office Politics Dealing with Office Politics 00:36:00 Module 19: Risk Management Risk Management 00:37:00 Module 20: Corporate Responsibility and Ethics Corporate Responsibility and Ethics 00:16:00 Module 21:Microsoft Word, Excel, PowerPoint Microsoft Word 08:06:00 Microsoft Excel 03:59:00 Microsoft PowerPoint 08:24:00 Assignment Assignment - Diploma in Executive Management 00:00:00
Embark on a journey to unravel the intricacies of customer relationship management (CRM) excellence with the 'Understanding Excellence in Customer Relationship Management' course. Explore the foundations of hospitality management while delving into various facets of the hotel industry. Master the art of selection, recruitment, development, and training in the hospitality sector. Gain insights into efficient front office, housekeeping, engineering, and food and beverage operations. Learn strategies for maintaining service quality, enhancing customer satisfaction, and leveraging technology in the world of e-hospitality. Learning Outcomes: Gain a comprehensive understanding of hospitality management and the hotel industry. Explore the selection and recruitment process within the hospitality sector. Learn effective strategies for staff development and training in hospitality. Master the management of front office, housekeeping, engineering, and food and beverage operations. Understand techniques for ensuring service quality and customer satisfaction. Discover the role of marketing and technology in the travel and tourism business. Familiarize yourself with accounting principles relevant to the hospitality industry. Embrace the concept of e-hospitality and its impact on customer relationship management. Why buy this Understanding Excellence in Customer Relationship Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Understanding Excellence in Customer Relationship Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Understanding Excellence in Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning. Aspiring and current professionals in the hospitality and hotel industry. Hotel managers, supervisors, and front-line staff seeking to enhance customer relationships. Students pursuing careers in travel, tourism, and hospitality management. Individuals interested in the intersection of service quality and customer satisfaction. Prerequisites This Understanding Excellence in Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Hotel Manager - Median salary of £30,000 - £50,000 per year. Front Office Manager - Median salary of £25,000 - £35,000 per year. Restaurant Manager - Median salary of £25,000 - £40,000 per year. Hospitality Trainer - Median salary of £25,000 - £35,000 per year. Travel and Tourism Marketing Specialist - Median salary of £25,000 - £40,000 per year. Course Curriculum Understanding Excellence in Customer Relationship Management Module 01: Introduction to Hospitality Management 00:24:00 Module 02: An Overview of Hotel Industry 00:18:00 Module 03: The Process of Selection and Recruitment in Hospitality Industry 00:21:00 Module 04: The Process of Development and Training in Hospitality Industry 00:24:00 Module 05: Management of Front Office Operations 00:19:00 Module 06: Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 07: Management of Food and Beverage Operations 00:20:00 Module 08: Management of Service Quality in Hospitality Industry 00:20:00 Module 09: Marketing in Travel and Tourism Business 00:24:00 Module 10: Accounting in Hospitality Industry 00:26:00 Module 11: Customer Satisfaction 00:23:00 Module 12: E-Hospitality and Technology 00:22:00 Mock Exam Mock Exam - Understanding Excellence in Customer Relationship Management 00:20:00 Final Exam Final Exam - Understanding Excellence in Customer Relationship Management 00:20:00
The Managing Budget: Financial Statements and Money Management course provides comprehensive knowledge of budgeting fundamentals, financial statements, and budget monitoring. Participants will learn to create, manage, and analyze budgets, gaining valuable insights into financial decision-making processes and investment opportunities. Learning Outcomes: Understand the fundamentals of finance and budgeting principles. Identify the components and structure of financial statements. Master the budgeting process, including budget creation and approval. Acquire budgeting tips and tricks for efficient money management. Learn techniques for monitoring and managing budgets effectively. Develop the skills to crunch numbers and analyze financial data. Compare and evaluate investment opportunities for decision-making. Gain knowledge of ISO 9001:2008 quality management standards. Why buy this Managing Budget: Financial Statements and Money Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Managing Budget: Financial Statements and Money Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring finance professionals looking to enhance their budgeting skills. Managers and team leaders involved in financial decision-making. Small business owners seeking to improve their money management abilities. Professionals in non-financial roles aiming to understand budgeting and financial statements. Prerequisites This Managing Budget: Financial Statements and Money Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Budget: Financial Statements and Money Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Financial Analyst: Analyze financial data and provide insights to support decision-making. Budget Analyst: Create, manage, and review budgets for organizations. Financial Manager: Oversee financial operations and develop long-term financial strategies. Business Consultant: Advise clients on financial management, budgeting, and investment. Entrepreneur: Apply budgeting skills to manage financial resources and optimize profitability. Course Curriculum Budgets and Financial Reports Module One - Getting Started 00:15:00 Module Two - Glossary 00:30:00 Module Three - Understanding Financial Statements 00:30:00 Module Four - Analyzing Financial Statements (I) 01:00:00 Module Five - Analyzing Financial Statements (II) 00:30:00 Module Six - Understanding Budgets 00:30:00 Module Seven - Budgeting Made Easy 00:30:00 Module Eight - Advanced Forecasting Techniques 00:30:00 Module Nine - Managing the Budget 00:30:00 Module Ten - Making Smart Purchasing Decisions 01:00:00 Module Eleven - A Glimpse into the Legal World 01:00:00 Module Twelve - Wrapping Up 00:15:00 Budgets and Money Management Finance Jeopardy 00:15:00 The Fundamentals of Finance 00:15:00 The Basics of Budgeting 00:15:00 Parts of a Budget 00:15:00 The Budgeting Process 00:30:00 Budgeting Tips and Tricks 00:15:00 Monitoring and Managing Budgets 00:15:00 Crunching the Numbers 00:15:00 Getting Your Budget Approved 00:15:00 Comparing Investment Opportunities 00:15:00 ISO 9001:2008 00:15:00 Directing the Peerless Data Corporation 00:30:00 Recommended Reading Recommended Reading : Finance and Budgeting Diploma 00:00:00 Assignment Assignment - Managing Budget: Financial Statements and Money Management 00:00:00
Venturing into the dynamic world of design? Dive deep into the 'Solidworks Foundation Training' course and uncover the nuances of cutting-edge 3D design software. From understanding the basics in the introductory unit to mastering the art of animation, this course ensures a comprehensive grasp on design essentials. By the time you complete the final project, you'll be adept at rendering, adding decals and text, and showcasing your work in the best light and scene, ready to revolutionise the design landscape. Learning Outcomes Understand the foundational concepts of Solidworks and its application in design. Gain proficiency in enhancing designs with appropriate material, appearance, and scenes. Develop skills to effectively utilise lights, cameras, and animations in design projects. Master the techniques of adding decals, text, and rendering to designs. Successfully complete a project demonstrating holistic knowledge and application of the course content. Why buy this Solidworks Foundation Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Solidworks Foundation Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Solidworks Foundation Training for? Beginners eager to embark on a design journey using Solidworks. Design enthusiasts keen to upgrade their digital design toolkit. Individuals transitioning from traditional design platforms to advanced 3D software. Professionals in the design sector aiming to upskill. Students pursuing design and looking for an industry-relevant course. Prerequisites This Solidworks Foundation Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Solidworks Foundation Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Solidworks Designer: £30,000 - £40,000 Product Designer: £35,000 - £45,000 CAD Engineer: £33,000 - £43,000 3D Visualiser: £28,000 - £38,000 Design Engineer: £34,000 - £44,000 Animator: £25,000 - £35,000 Course Curriculum Unit 01: Introduction 1.1 About the Course 00:01:00 Unit 02: Material, Appearance and Scene 2.1.Overview 00:03:00 2.2. Applying Material 00:08:00 2.3. Appearance 00:05:00 2.4. Working with Woods 00:05:00 2.5. Working with Glass 00:04:00 2.6. Scene 00:04:00 Unit 03: Lights and Camera 3.1. Lights 00:07:00 3.2. Camera 00:04:00 Unit 04: Decals and Text 4.1. Decals 00:07:00 4.2. Text 00:05:00 Unit 05: Rendering 5.1. Options 00:04:00 5.2. Rendering Panel 00:03:00 5.3. Schedule Rendering 00:02:00 Unit 06: Animation 6.1. Creating Motion Study 00:02:00 6.2. Animation Wizard 00:08:00 6.3. Applying Motors 00:04:00 6.4. Changing Appearance and Camera Position 00:07:00 6.5. Walkthrough 1 00:09:00 6.6. Walkthrough 2 00:06:00 Unit 07: Project 7.1. Task 1 00:00:00 7.2. Task 2 00:00:00 7.3. Task 3 00:00:00 Supporting Materials 00:00:00 Assignment Assignment - Solidworks Foundation Training 00:00:00