This Online Practice nurse course-CPD Certified Training Course is designed for those who wish to practise their nursing skills with advanced training and knowledge. This Course at a glance Understand the significance of nursing as a profession in health care Learn how to practise purposes and principles of nursing Gain effective communication and interpersonal skills Explore medication administration and diagnostic testing In line with the latest Health and Safety Laws Online Practice Nurse Course- CPD Certified Training Course Overview Nursing is a noble profession and becoming a nurse allows one to serve people in their hardest time of life, which gives the nurse a different flavour of satisfaction. Anyone willing to enter this noble profession can enrol in our Online Practice Nurse Course- CPD Certified Training Course to become a registered nurse. This course is designed to equip aspiring nurses with the necessary skills and knowledge to excel in the nursing profession. From purposes and principles of nursing to medication administration, and diagnostic testing, this course will cover all the valuable and essential skill competencies that all nurses should demonstrate. Who should take this course? This course is aimed at: Aspiring nurses who want to work in the hospital Nursing students who want to assist doctors Other healthcare professionals who want to improve their skills Individuals interested in becoming a practising nurse This course is however not restricted to a particular profession or field of endeavour. It may also be beneficial to a broader group of people who want to understand the core competencies of a nurse or aspire to become a practising nurse with professional knowledge and experience. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. You should also check out our Medical Secretary Course - CPD Certified Online Training Course and gain professional skills and knowledge to become a prominent medical secretary in the medical field so that you can ensure patient health and safety with protocols. Course Curriculum Module 1: Introduction to Nursing Practice Module 1: Introduction to Nursing Practice Module 2: Differences of Nursing with the Nursing Undertaken by Other People and Other Health Care Disciplines Module 2: Differences of Nursing with the Nursing Undertaken by Other People and Other Health Care Disciplines Module 3: Purpose and Principles Module 3: Purpose and Principles Module 4: Health Care Regulators Module 4: Health Care Regulators Module 5: The Nursing and Midwifery Council Module 5: The Nursing and Midwifery Council Module 6: The NMC Code Module 6: The NMC Code Module 7: Homeostasis and Wellbeing Module 7: Homeostasis and Wellbeing Module 8: Communication and Interpersonal Skills Module 8: Communication and Interpersonal Skills Module 9: Team Working and Working with Other Professionals Module 9: Team Working and Working with Other Professionals Module 10: Other Standards for Competence Module 10: Other Standards for Competence Module 11: Patient Focus and Diagnostic Testing Module 11: Patient Focus and Diagnostic Testing Module 12: Medication Administration Module 12: Medication Administration Module 13: Record Keeping and Data Protection Module 13: Record Keeping and Data Protection Module 14: Work Safety Module 14: Work Safety Module 15: Conclusion Module 15: Conclusion Recognised Accreditation CPD Certification Service This Medical Secretary Course is accredited by Continuing Professional Development (CPD). CPD is globally recognised by employers, professional organisations, and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Why is practicing effectively important in nursing? The ability of a nurse to apply evidence effectively in their practice is crucial for providing high-quality care to patients. Evidence-based practice (EBP) is widely acknowledged as the best approach for delivering safe and effective care centred around the individual. Can a practice nurse prescribe medication? Nurses and midwives who have successfully completed qualifications in prescribing can prescribe medication for any medical condition within their competence, including some controlled drugs. Can I study nursing online in the UK? Yes, it is possible to study nursing online in the UK. You can enrol in our Lead Academy's Online Practice Nurse Course, specifically designed for UK learners. What is the purpose of this course? This training course is designed to provide corporate training so that individuals who aspire to become a practising nurse can equip organizational skills to succeed in their career. By taking this course, you will gain valuable insights on developing the essential skills required to effectively help patients twih various health and mental challenges. Can I expect career opportunities after completing this course? This Online Practice nurse course-CPD Certified Training Course is accredited by CPD UK, which employers and professional organisations across the globe recognise. So upon completing this course, the chances of getting a job will increase with such qualfication as it will serve an additional merit to your profile. Will I get the Course Materials while doing the course? Yes, you will get the course materials while doing the course. The instructor will send the materials as necessary as the lecture videos. However, you must pay a minimal amount for the course materials. When will I get the certificate? For a CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days. I reside outside the UK. Can I still be enrolled in this course? Surely! You can access any Lead Academy course from anywhere in the world and anytime. What if I fail in the course? There's no need to worry if you didn't pass the exam or didn't get the required score. You can always retake the exam with better preparation. Which course should I enrol in next for career advancement ? You can browse our website to discover all the available options and find the perfect one for your career advancement.However if you wish to pursue a career as a medical secretary as well , we recommend you join our Medical Secretary Course - CPD Certified Online Training Course .
ð Unlock Your Career Potential with Essential Career Soft Skills Course! ð Are you ready to take your career to the next level? Do you want to stand out in today's competitive job market? Look no further! Our Essential Career Soft Skills course is here to empower you with the essential tools and techniques needed to thrive in any professional environment. ð What are Soft Skills? Soft skills are the backbone of successful careers. Unlike technical skills, which are job-specific and can be taught through formal education or training, soft skills are the interpersonal attributes that enable individuals to effectively navigate their professional lives. From communication and teamwork to problem-solving and adaptability, soft skills play a pivotal role in shaping one's career trajectory. ð¼ Why are Soft Skills Essential for Career Success? In today's dynamic workplace, employers increasingly prioritize soft skills when making hiring and promotion decisions. While technical proficiency is undoubtedly important, it is often soft skills that set exceptional candidates apart from the rest. Employers value individuals who can communicate effectively, collaborate seamlessly with colleagues, and adapt to new challenges with ease. By honing your soft skills, you not only enhance your professional credibility but also open doors to new opportunities for career advancement. Whether you're aiming for a leadership role, seeking to switch industries, or striving to excel in your current position, mastering essential soft skills is key to unlocking your full potential. ð¯ What Will You Learn? Our Essential Career Soft Skills course is designed to equip you with the practical knowledge and expertise needed to excel in today's fast-paced work environment. Through a series of interactive lessons, case studies, and real-world scenarios, you'll develop proficiency in the following areas: Communication: Learn how to articulate your ideas clearly, listen actively, and convey information effectively in various professional contexts. Teamwork: Discover strategies for building and leading high-performing teams, fostering collaboration, and resolving conflicts constructively. Adaptability: Cultivate resilience and flexibility to navigate change, embrace innovation, and thrive in dynamic work environments. Problem-Solving: Develop critical thinking skills, identify root causes of complex problems, and implement strategic solutions. Time Management: Master techniques for prioritizing tasks, managing deadlines, and optimizing productivity to achieve your professional goals. Who is This For? Our Essential Career Soft Skills course is suitable for professionals at all stages of their careers, from entry-level employees to seasoned executives. Whether you're a recent graduate entering the workforce for the first time or a seasoned professional looking to sharpen your skill set, this course offers valuable insights and practical strategies to help you succeed. Career Path Upon completing the Essential Career Soft Skills course, you'll be equipped with the foundational skills and knowledge needed to excel in a wide range of professional roles and industries. Whether you aspire to climb the corporate ladder, launch your own business venture, or pursue a career in academia, the soft skills you acquire in this course will serve as a solid foundation for your future success. FAQs Q: Is this course suitable for beginners? A: Absolutely! Our Essential Career Soft Skills course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your career journey or looking to enhance your existing skill set, you'll find valuable insights and practical strategies to help you succeed. Q: How long does it take to complete the course? A: The duration of the course varies depending on your individual pace and learning preferences. On average, most participants complete the course within [insert estimated duration]. However, you're free to progress through the material at your own pace and revisit lessons as needed. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the Essential Career Soft Skills course, you'll receive a certificate of completion to showcase your newfound expertise and commitment to professional development. This certificate can be shared with employers, included on your resume, or displayed on professional networking platforms to enhance your credibility and marketability. Q: Is there any prerequisite knowledge required to enroll in the course? A: No prior experience or prerequisite knowledge is required to enroll in the Essential Career Soft Skills course. Our curriculum is designed to be accessible to learners of all backgrounds and experience levels, ensuring that everyone can benefit from the valuable insights and practical strategies offered in the course. Don't miss this opportunity to invest in yourself and take your career to new heights! Enroll in our Essential Career Soft Skills course today and embark on a journey toward professional excellence. Unlock your potential and seize the opportunities that await you in the dynamic world of work! ð Course Curriculum Module 1 Communication Skills and Productivity. Communication Skills and Productivity. 00:00 Module 2 Teamwork and Problem Solving. Teamwork and Problem Solving. 00:00 Module 3 Adaptability and Interpersonal Skills. Adaptability and Interpersonal Skills. 00:00 Module 4 Innovation and Conflict Resolution. Innovation and Conflict Resolution. 00:00 Module 5 Financial Literacy and Professional Etiquette. Financial Literacy and Professional Etiquette. 00:00
Communicating skills is very important for both personal and work life. You cannot expect others to understand you if you don't have the ability to explain things. Thus, many people face problems every day only because they could not communicate properly. That is why there are advanced course available just for you so that you can learn how to communicate effectively. This also improves your overall interpersonal skills. We have our very own Accredited Communication Skills Training with various theories, lessons, guidelines prepared by expert instructors. This course will deliver you steps of learning effective communication, 7 C's of communication technique, improving your skill sets, becoming a great talker who can persuade people and engage with any type of person. Moreover, you will be able to develop a proper interpersonal skill in communicating with others. This course will surely help in both your personal and professional life to get well with people around you. Course Highlights Accredited Communication Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Communication Skills Training into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Communication Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Communication Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Communication Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Effective Communication Introduction 00:30:00 Importance Of Effective Communication 00:30:00 7 C's Of Effective Communication 01:00:00 Improving Interpersonal Communication Skills 00:30:00 Becoming A Great Communicator 00:30:00 Properties Of Interpersonal Communication 00:30:00 Wrapping Up 00:15:00 Communication Techniques What Is Communication FREE 00:30:00 Understand Yourself And Your Message FREE 00:30:00 Ways To Understand Face Reading 00:30:00 Pay Attention To Body Language 00:15:00 Learn To Use Terms That Spark Interest 00:30:00 Give Your Message Within Very Short Time 00:30:00 Communicating Effectively Module One - Getting Started FREE 00:30:00 Module Two - Communicating with Body Language FREE 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Final Exam
Delve into the intricate world of customer service within the vibrant sectors of tourism and hospitality. This course equips participants with the essential skills and knowledge to navigate the unique challenges and opportunities of delivering exceptional service experiences in these dynamic industries. After the successful completion of the course, you will be able to learn about the following, ⦠Understand the Concept of Service Quality and its Significance In Business, Specifically in the Context of Customer Service. ⦠Identify and Explain the Unique Characteristics and Challenges of Customer Service in the Tourism and Hospitality Industries. ⦠Describe the Principles and Key Elements of Excellent Customer Service and How they Contribute to Customer Satisfaction and Loyalty. ⦠Gain an Introductory Understanding of Performance Management and its Relevance in Enhancing Customer Service and Organisational Effectiveness. ⦠Develop Strategies and Techniques for Managing Complaints Effectively in Tourism and Hospitality Organizations thereby Ensuring Customer Satisfaction and Resolution. ⦠Demonstrate the Principles of Effective Communication and Interpersonal Skills in Customer Service Interactions both Face-to-face and through Various Communication Channels. ⦠Recognise the Importance of Teamwork and Collaboration in Delivering Consistent and High-quality Customer Service Experiences and Understand How to Contribute Effectively to a Collaborative Work Environment. Participants will explore the concept of service quality and its significance in business, with a specific focus on customer service within the tourism and hospitality sectors. Key topics include identifying the unique characteristics and challenges of customer service in these industries, principles of excellent customer service, performance management's role in enhancing service quality, effective complaint management strategies, principles of communication and interpersonal skills, and the importance of teamwork in delivering consistent service experiences. The course "Understanding Customer Service in Tourism and Hospitality" delves into the crucial role of excellent service in these sectors. It covers key aspects such as customer expectations, service quality, and effective communication to ensure customer satisfaction and loyalty in tourism and hospitality settings. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Self-paced pre-recorded learning content on this topic. Understand the Nature and Importance of Customer Service in the Tourism and Hospitality Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone who is eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Hospitality Service Specialist Tourism Customer Care Coordinator Guest Experience Manager Front Desk Concierge Travel and Tourism Consultant Guest Relations Officer Service Excellence Supervisor Hospitality Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
Interact with people to earn good reputation as a Receptionist Do you feel you can have a career as an Office admin or a receptionist? Then what are you waiting for! This course was made for you. The Professional Receptionist Skills Diploma will teach you how to serve visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. For any company, you need a person to greet clients or customers. A good receptionist helps make a good impression about the company and can enhance the reputation of the company. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls and setting appointments. Professional Receptionist Skills Diploma comprises of units designed to improve your social skills and help you interact better with customers or clients. So what are you waiting for, get the course now! Course Highlights Professional Receptionist Skills Diploma is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Receptionist Skills Diploma into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Receptionist Skills Diploma Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Receptionist Skills Diploma is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Receptionist Skills Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Professional Receptionist Skills Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Microsoft Excel Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:28:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Apply Text Formats 00:16:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:08:00 Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:09:00 Configure Headers and Footers 00:07:00 Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:06:00 Professional Receptionist Skills Diploma - Old Version Module 1: Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Module 2: Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Module 3: Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 01:00:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Interpersonal Skills Development Course- Activities 00:00:00 Module 4: Office Management Skills Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Module 5: Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word 00:00:00 Module 6: Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities - Microsoft Excel 00:00:00 Module 7: Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Mock Exam Mock Exam- Professional Receptionist Skills Diploma 00:30:00 Final Exam Final Exam- Professional Receptionist Skills Diploma 00:30:00
Description: Confidence is the key for presenting yourself during public speaking. You have to know what to convey to the audience and be comfortable with communication skills. To learn about overcoming your stage fear and nervousness, you can get the help of the course - Public Speaking Diploma. In this course, there are contents which will teach you on how to increase your communication skills. Interpersonal skills, professionalism, controlling nervousness, handling sticky situations, etc. You will also be taught on how to understand your audience, entice them with an immaculate presentation, controlling your body language, key themes and sentences, opportunities to practice and learn from mistakes, etc. This course Is aimed to help you better present yourself and make you more confident. Learning Outcomes: Speak more confidently in a one-on-one conversation Develop more confidence while speaking socially or small Learn practice these skills in a safe and supportive setting Implement quick and easy preparation techniques which will work no matter what if you have one minute or a week for its preparation Make your preparation for questions, in case of when you don't know what those questions will be. Getting over nervousness what you may come across while speaking in front of a group, particularly when the group is not compassionate to what you have to say. Apply the presentation techniques so that you can establish your credibility as well as getting people on your side Build an affinity with your audience Get to know the methods to decrease your nervousness as well as fear Realise your areas of strength as a presenter as well as the way you can draw the attention of different types of people Locate how the visual aids can help create an influence along with attention Improvise techniques to form a professional presence Know a number of different means so that you can prepare and organise information Knowing how to prepare, practise, as well as deliver a short presentation Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Public Speaking Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Public Speaking Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 1 Good Communication Skills 00:15:00 Interpersonal Skills 00:30:00 Getting Comfortable in Conversation 00:30:00 Redesigning Yourself for Strength 00:30:00 Professionalism 00:15:00 Maximizing Meetings 00:15:00 Controlling Nervousness 00:15:00 Module 2 Getting Started 00:15:00 Planning 00:15:00 Force Field Analysis 00:15:00 Understanding Your Audience 00:30:00 Controlling Your Jitters 00:15:00 Making Your Listener Hear You 00:30:00 Key Themes 00:15:00 Structuring Ideas 00:15:00 Organization Methods 00:15:00 Expanding a Basic Plan 00:15:00 Our Body Language 00:15:00 Beginnings and Endings 00:15:00 Module 3 Communication 00:15:00 Stop! Check Your Mouth! 00:15:00 What's Your Type? How About Mine?@m 00:15:00 Positive Self-Talk 00:15:00 Rapport 00:05:00 Maximizing Meetings 00:15:00 Body Language 00:15:00 Sticky Situations 00:15:00 I Can Just Send an E-mail, Right? 00:15:00 Overcoming Nervousness 00:30:00 The Five S's 00:15:00 Start Writing! 00:15:00 Audience Profile 00:05:00 Your Speaking Voice 00:30:00 Add Punch to Your Presentation 00:15:00 Mock Exam Mock Exam- Public Speaking Diploma 00:20:00 Final Exam Final Exam- Public Speaking Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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ð Discover Calm Mastery: Navigating Life and Work with Serenity! ð Are you tired of the constant hustle and bustle, feeling overwhelmed by the demands of both life and work? It's time to reclaim your peace of mind and take control of your well-being. Introducing our transformative online course: Calm Mastery. ð§âï¸ Unlock the Power of Serenity: In a world that never stops, finding inner calm is a priceless skill. Calm Mastery is not just a course; it's your roadmap to tranquility. Learn how to navigate the complexities of life and work with grace, resilience, and a serene state of mind. ð What You'll Gain: Stress-Free Productivity: Discover techniques to boost productivity without sacrificing your peace of mind. Learn to work smarter, not harder. Mindful Living: Dive into the principles of mindfulness and incorporate them into your daily routine. Develop a heightened awareness that transforms the way you experience each moment. Effective Time Management: Master the art of prioritization and time allocation. Create a balance that ensures both personal and professional fulfillment. Emotional Intelligence: Build stronger connections and enhance your interpersonal skills. Navigate relationships with a calm and composed demeanor, fostering harmony in all aspects of your life. Resilience in Adversity: Equip yourself with the tools to bounce back from challenges and setbacks. Cultivate a mindset that turns obstacles into opportunities. ð Course Highlights: Interactive Modules: Engage in dynamic lessons that blend theory with practical applications, ensuring a seamless integration of calm principles into your daily life. Guided Meditations: Immerse yourself in soothing meditation sessions designed to bring tranquility to your mind, body, and soul. Expert Insights: Learn from seasoned experts who have mastered the art of calm. Benefit from their wisdom and proven strategies. Community Support: Join a community of like-minded individuals on a similar journey. Share experiences, gain inspiration, and foster connections that last a lifetime. ð Exclusive Bonus: Enroll now and receive a bonus module on 'Crisis Calm: Navigating Turbulent Times with Serenity.' Arm yourself with the resilience needed to thrive in any situation. ð Invest in Your Peace of Mind Today! Embark on a transformative journey towards Calm Mastery. Say goodbye to stress and embrace a life filled with serenity, productivity, and fulfillment. Your journey to a calmer, more balanced life starts here. Course Curriculum Stress Management - For Relief From Stress of Life & Work Beginning Concepts 00:00 Specific Stress Management Techniques 00:00 MORE Stress Reduction Strategies 00:00 Still MORE Stress Reduction Techniques - Part 1 00:00 Still MORE Stress Reduction Techniques - Part 2 00:00 Still MORE Stress Reduction Techniques - Part 3 00:00 Final Tips _ Tools 00:00
ð¼ Invoice Clerk Training Course Overview: Mastering Efficiency in Financial Operations Are you eager to embark on a career in financial administration and enhance your organizational skills? Look no further than our comprehensive 'Invoice Clerk Training' course. Tailored to equip you with the essential knowledge and skills, this course is your key to becoming a proficient and detail-oriented invoice clerk. ð Module 1: Introduction to Invoice Clerk Training Dive into the world of invoice processing with a comprehensive introduction to the roles and responsibilities of an invoice clerk. Understand the significance of accurate financial record-keeping and the pivotal role you play in ensuring the financial health of an organization. ð Module 2: Basic Accounting Principles Build a solid foundation in accounting principles essential for effective invoice management. Learn the fundamentals of debits and credits, financial statements, and the overall accounting framework that forms the backbone of successful financial operations. ð» Module 3: Invoice Processing Become a master of efficiency in handling invoices from creation to reconciliation. Explore best practices in invoice validation, coding, and approval processes. Gain hands-on experience with various invoice processing systems and tools, ensuring accuracy and compliance with financial regulations. ð Module 4: Communication and Customer Service Elevate your interpersonal skills to enhance communication and customer service in the financial realm. Understand the importance of clear communication with vendors, internal teams, and other stakeholders. Develop strategies for effective issue resolution, creating a positive and collaborative environment. ð°ï¸ Module 5: Time Management and Organization Maximize your productivity and effectiveness as an invoice clerk with advanced time management and organizational techniques. Learn to prioritize tasks, manage deadlines, and create systems that streamline workflow, ensuring you meet the demands of a dynamic financial landscape. ð Why Choose Our Invoice Clerk Training Course? Practical Application: Hands-on exercises and simulations for real-world experience. Industry-Relevant Content: Stay updated with the latest trends and technologies in financial administration. Expert Guidance: Learn from seasoned professionals with extensive experience in invoice management. Career Advancement: Open doors to exciting opportunities in finance and accounting. ð Enroll Now and Master the Art of Invoice Management! Don't miss the chance to propel your career forward as a skilled and efficient invoice clerk. Our Invoice Clerk Training course is your gateway to success in the world of financial administration. Enroll now and unlock the skills that will set you apart in this dynamic and rewarding field! Course Curriculum Module 1_ Introduction to Invoice Clerk Training. Introduction to Invoice Clerk Training. 00:00 Module 2_ Basic Accounting Principles. Basic Accounting Principles. 00:00 Module 3_ Invoice Processing. Invoice Processing. 00:00 Module 4_ Communication and Customer Service. Communication and Customer Service. 00:00 Module 5_ Time Management and Organization. Time Management and Organization. 00:00
ð§ Master the Art of Support: Service Helpdesk & Technical Support Training Course! ð Ready to become the go-to expert in service helpdesk and technical support? Enroll in our comprehensive training course designed to equip you with the skills and knowledge needed to excel in the dynamic field of technical support. Join us on a journey where problem-solving meets customer service, and turn your passion for technology into a rewarding career. ð Module 1: Introduction to Service Helpdesk & Technical Support Embark on your learning journey with Module 1, offering a comprehensive introduction to the world of service helpdesk and technical support. Dive into the fundamental principles, industry best practices, and the crucial role these functions play in ensuring customer satisfaction. Lay the foundation for your career in technical support. ð ï¸ Module 2: Technical Troubleshooting Become a troubleshooting maestro with Module 2, dedicated to technical troubleshooting. Explore systematic approaches to identify, analyze, and resolve technical issues efficiently. Develop critical thinking and problem-solving skills that are essential for addressing a diverse range of technical challenges. ð Module 3: Remote Technical Support Navigate the digital landscape with Module 3, focusing on remote technical support. Learn to provide effective assistance and troubleshoot issues without being physically present. Explore the tools and technologies that enable remote assistance, ensuring seamless support for clients across different locations. ð Module 4: Network Support Dive into the backbone of technology with Module 4, dedicated to network support. Explore the intricacies of networking, including protocols, configurations, and troubleshooting common network issues. Master the skills required to ensure the smooth functioning of computer networks, a critical aspect of technical support. ð Module 5: Helpdesk Operations Become the anchor of customer support with Module 5, focusing on helpdesk operations. Learn about ticketing systems, customer communication, and service level agreements (SLAs). Understand how to streamline helpdesk processes, prioritize tasks, and provide timely and efficient support to end-users. ð Why Choose Our Service Helpdesk & Technical Support Training Course? Industry-Experienced Instructors: Learn from seasoned professionals with extensive experience in service helpdesk and technical support. Practical Learning: Engage in hands-on simulations, real-world scenarios, and role-playing exercises to apply your knowledge in a practical setting. Cutting-Edge Tools: Familiarize yourself with the latest support tools and technologies used in the industry. Soft Skills Development: Enhance your communication, customer service, and interpersonal skills, ensuring a holistic approach to technical support. Don't miss the chance to become a technical support champion! Enroll now in the Service Helpdesk & Technical Support Training Course and position yourself for success in a field where your technical prowess and customer service skills will shine. Your journey into the dynamic world of technical support begins here! ð§â¨ð Course Curriculum Module 1_ Introduction to Service Helpdesk Technical Support. Introduction to Service Helpdesk Technical Support. 00:00 Module 2_ Technical Troubleshooting. Technical Troubleshooting. 00:00 Module 3_ Remote Technical Support. Remote Technical Support. 00:00 Module 4_ Network Support. Network Support. 00:00 Module 5_ Helpdesk Operations. Helpdesk Operations. 00:00