432 Courses

Overview Nursery Management Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Nursery Management Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Nursery Nurse Module 1: Introduction to Nursery Nurse 00:18:00 Module 2: Understanding the Growth and Development of Children 00:29:00 Module 3: Observation and Assessment of Children in the Early Years Setting 00:23:00 Module 4: Curriculum and Developing Early Learning 00:30:00 Module 5: Promoting Equality, Diversity and Inclusive Practice in Early Years of Learning 00:30:00 Module 6: Safeguarding, Protection and Welfare of Young Children 00:29:00 Module 7: Health and Safety of Children in the Early Years 00:38:00 Module 8: Nutrition and Healthy Food for Children 00:33:00 Module 9: Play and Learning in Children's Education 00:31:00 Module 10: Working with Children Having Special Needs 00:29:00 Module 11: Working in Partnership with Parents and Carers 00:22:00 Safeguarding Children Module 01: Introduction to Safeguarding 00:21:00 Module 02: Laws and Guidance 00:43:00 Module 03: Child Abuse 00:49:00 Module 04: Child Sexual Exploitation 00:38:00 Module 05: Responding to Disclosure and Reporting 00:25:00 Module 06: Risks and Risk Assessment 00:16:00 Module 07: Things to Do after Referral 00:24:00 Module 08: Record Keeping 00:18:00 Assignment Assignment - Nursery Management 00:00:00

Delve into the crucial domain of child welfare with the 'Child Protection Officer: Safeguarding Children's Welfare Course'. Designed meticulously, this course offers learners an unparalleled insight into safeguarding the well-being of children in the UK. From comprehending the essentials of child protection to understanding the specific protocols in the education system and sports sector, this comprehensive programme ensures you're equipped with the knowledge to make a difference. Learning Outcomes Understand the foundational principles of child protection and safeguarding. Recognise and appropriately respond to various child abuse cases. Master the protocols for sharing information concerning child safeguarding. Efficiently report any identified maltreatments or abuses. Grasp the procedures for addressing allegations against staff members in various settings. Why buy this Child Protection Officer: Safeguarding Children's Welfare Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Child Protection Officer: Safeguarding Children's Welfare Course for? Individuals aspiring to work within child protection services. Teachers and educators wanting to understand child safeguarding in the educational sector. Sports coaches and trainers aiming to ensure child safety in sportive environments. Caretakers and guardians aiming to enhance their knowledge on child welfare. Policy makers keen on developing or refining child protection guidelines. Career path Child Protection Officer: £30,000 - £40,000 Safeguarding Coordinator in Schools: £25,000 - £35,000 Sports Safeguarding Manager: £28,000 - £38,000 Child Welfare Specialist: £32,000 - £42,000 School Counsellor focusing on Child Safety: £27,000 - £37,000 Child Protection Policy Developer: £35,000 - £45,000 Prerequisites This Child Protection Officer: Safeguarding Children's Welfare Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Child Protection and Safeguarding Basics Child Protection and Safeguarding Basics 00:16:00 Module 02: Child Protection In the UK Child Protection In the UK 00:20:00 Module 03:Respond to Child Abuses Respond to Child Abuses 00:14:00 Module 04: Sharing Information about Any Safeguarding Concerns Sharing Information about Any Safeguarding Concerns 00:16:00 Module 05: Report Abuse Report Abuse 00:11:00 Module 06: Maltreatment of Children Maltreatment of Children 00:19:00 Module 07: Child Protection in Education System Child Protection in Education System 00:22:00 Module 08: Allegations Against Staff Allegations Against Staff 00:18:00 Module 09: Child Protection in Sport & Active Leisure Child Protection in Sport & Active Leisure 00:21:00

Neglect is one of the most common forms of child maltreatment, and its effects can be devastating, both in the short and long term. That's why it's essential to be equipped with the knowledge and skills to identify and respond to child neglect and other forms of abuse. Our bundle on Child Neglect Awareness Certificate Course, Child Protection & Safeguarding, and Safeguarding Children: Internet Safety provides a comprehensive overview of these critical areas, ensuring that you have the necessary wisdom to safeguard children in your care. The Child Neglect Awareness Certificate Course focuses on identifying and responding to child neglect, including the legal framework and key safeguarding principles. You'll learn about the signs of neglect and how to work with other professionals to protect and support vulnerable children. The Child Protection & Safeguarding course covers a broad range of issues related to safeguarding, including the legal framework, child protection policies and procedures, and how to respond to allegations of abuse. You'll also explore the role of different agencies and professionals in safeguarding children and learn how to work collaboratively to ensure the safety and well-being of children. Finally, the Safeguarding Children: Internet Safety course explores the unique risks that children face in the online world, including cyberbullying, grooming, and exposure to inappropriate content. You'll learn about the latest trends and strategies for keeping children safe online and how to support children and families in navigating the digital landscape. This bundle demonstrates the excellent level of education obtained through QLS-endorsed courses. This bundle includes three courses, ensuring learners receive high-quality, instructive and enjoyable learning. Investing in your education is always a sensible decision, and with 3 QLS Endorsed certifications under your belt, you can be confident that you're double-boosting your résumé. Besides the QLS courses, the individuals will have access to 10 CPD courses related to the subject. They will widen your wisdom and improve your general comprehension. Therefore, don't wait! QLS Endorsed Courses: Course 01: Diploma in Child Protection & Safeguarding Children at QLS Level 5 Course 02: Diploma in Child Neglect Awareness at QLS Level 4 Course 03: Diploma in Safeguarding Children: Internet Safety Awareness at QLS Level 4 CPD QS Accredited Courses: Course 04: Diploma in Autism Course 05: Child Language Disorder (CLD) Course 06: Counselling Children & Supporting Their Wellbeing Course 07: Occupational Therapy Course Course 08: Play Therapy Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth. Course 09: Personal Development Course 10: Career Development Plan Fundamentals Course 11: Leadership and Management Course Course 12: Communication Building Masterclass Course 13: Positive Psychology Masterclass Learning Outcomes: Understand the definitions and signs of child neglect and its impact on child development. Expand the knowledge required to identify and report cases of child neglect and abuse. Learn about the legal and policy framework of child protection and safeguarding in the UK. Develop effective communication and collaboration skills to work with parents, carers, and other professionals to protect children from harm. Comprehend the risks and challenges of internet safety for children and young people. Learn about evidence-based interventions and strategies to promote internet safety and protect children from online abuse and exploitation. Develop critical thinking and problem-solving skills to address the complex challenges in child protection and safeguarding. Enhance your reflective practice talents to continuously improve your practice and the outcomes of the children you work with. Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses. This course bundle is designed to provide individuals with a comprehensive understanding of child protection and safeguarding in various settings. The bundle consists of three courses: Child Neglect Awareness Certificate Course, Child Protection & Safeguarding, and Safeguarding Children: Internet Safety. The Child Neglect Awareness Certificate Course provides an understanding of the complex issue of child neglect, including its impact on children's health, development, and well-being. It covers the signs and indicators of neglect, risk assessment, and effective communication and collaboration with other professionals in safeguarding children. The Child Protection & Safeguarding course covers the legal and policy frameworks surrounding child protection and safeguarding, as well as the roles and responsibilities of professionals involved in protecting children from harm. It includes topics such as child abuse, risk assessment, confidentiality, and effective communication with children and families. The Safeguarding Children: Internet Safety course focuses on the potential risks and dangers children may face when using the internet and social media. It covers topics such as online grooming, cyberbullying, and protecting personal information online. Overall, this course bundle is ideal for anyone working with children, including educators, healthcare professionals, social workers, and law enforcement officers. It provides a comprehensive understanding of child protection and safeguarding, as well as practical strategies for identifying and responding to cases of neglect and abuse. It also highlights the importance of protecting children online and provides the necessary knowledge and skills to ensure children's safety in the digital world. Certificate QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement. CPD 35 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Social workers and child protection professionals who want to enhance their knowledge of child neglect and abuse. Teachers, teaching assistants, and support staff who want to learn about child protection and safeguarding in the context of education. Healthcare professionals who work with children and young people want to learn about child protection and safeguarding. Parents and carers who want to learn about child protection and safeguarding and how to promote internet safety for their children. Individuals who want to pursue a career in child protection, safeguarding, or online safety. Career path Child Protection Social Worker: £25,000 - £40,000 Safeguarding Coordinator: £30,000 - £40,000 Youth Worker: £18,000 - £26,000 Child Advocate: £19,000 - £26,000 Social Care Assessor: £20,000 - £30,000 Child Welfare Officer: £24,000 - £30,000 Education Welfare Officer: £21,000 - £32,000 Certificates Certificate of completion Hard copy certificate - Included

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Description: The Security Management Diploma offers the opportunity to study various aspects of security - from access control to terrorism. Field work in the areas of executive protection and recovery, trade secret protection, background investigations, surveillance, IT security, and cyber-security are but a few choices available in the security management field. From local business to international consulting opportunities, security management is one of the fastest growing fields today. The Security Management Diploma is designed and taught by industry professionals, many with extensive experience in analyzing and implementing effective security countermeasures and procedures to safeguard proprietary information, trade secrets, organizational human resources, and leaders. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Security Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Security Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Updated Version-Security Management Diploma Module 01: Introduction To Security Management 00:30:00 Module 02: Organisational Security Management 00:26:00 Module 03: Security Risk Analysis And Risk Reduction 00:23:00 Module 04: Physical And Information Security Protection 00:32:00 Module 05: Business Resilience And Crisis Management 00:17:00 Module 06: Cyber Security And Fraud Prevention 00:25:00 Module 07: Security Investigations And Threat Awareness 00:24:00 Module 08: Laws And Regulations 00:25:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00 Old Version-Security Management Diploma The Basics Of Security Management 00:15:00 Security Management Planning And Implementing 00:15:00 How to Build a Security Management Team 00:15:00 The Role And Responsibilities of a Security Officer 00:30:00 Security Management Governance 00:15:00 Organizational Security Models 00:30:00 Understanding Risk, Threat, And Vulnerability 00:15:00 Information Risk Management 00:30:00 Different Types of Crimes 00:15:00 Understanding What Burglaries Are 00:15:00 Definition and Dangers of Hijacking 00:15:00 Domestic Violence in the Workplace 00:30:00 Child abuse: Identification, Reporting, and Prevention 00:30:00 Sexual Violence: Prevention Strategies 00:15:00 Mock Exam Mock Exam- Security Management Diploma 00:20:00 Final Exam Final Exam- Security Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This short online programme is designed for anyone who comes into contact with children through their work or leisure activities and aims to provide a practical awareness of the issues relating to the protection of children. This is achieved through exploring the concepts of child vulnerability, child protection and significant harm. Building on these concepts the issue of child abuse is explored through focusing on the four main forms of abuse and bullying. There is a brief examination of the law that underpins child protection and the responsibility in relation to handling the disclosure of abuse by children. By the end of the study the learner will be equipped with the knowledge, understanding and skills to recognise the signs and symptoms of child vulnerability and abuse which will in turn help to reduce its incidence.

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Overview Learn the principles of safeguarding against extremism and understand the importance of maintaining British values, with the Safeguarding, Child Protection and Legislations Diploma course. The Safeguarding, Child Protection and Legislations Diploma course has been designed by experts in the industry to provide students with the best learning experience. You will gain valuable insight into your responsibilities regarding safeguarding British values, gaining the skills to promote safety and security with the people around you. Know how to recognise extremism and develop your awareness of terrorism to fight against radical behaviour, with the Safeguarding, Child Protection and Legislations Diploma course! Why buy this Safeguarding, Child Protection and Legislations Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Safeguarding, Child Protection and Legislations Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Safeguarding, Child Protection and Legislations Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Safeguarding, Child Protection and Legislations Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Safeguarding, Child Protection and Legislations Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Safeguarding Children Module 01: Introduction to Safeguarding 00:21:00 Module 02: Laws and Guidance 00:43:00 Module 03: Child Abuse 00:49:00 Module 04: Child Sexual Exploitation 00:38:00 Module 05: Responding to Disclosure and Reporting 00:25:00 Module 06: Risks and Risk Assessment 00:16:00 Module 07: Things to Do after Referral 00:24:00 Module 08: Record Keeping 00:18:00 Safeguarding Vulnerable Adults Module 01: An Introduction to Safeguarding of Vulnerable Adults 00:15:00 Module 02: Safeguarding Legislations 00:25:00 Module 03: Understanding Abuse and Neglect 00:25:00 Module 04: Safeguarding Vulnerable AdultsPolicy, Roles and Responsibilities 00:30:00 Module 05: Understanding the Importance of Communication in Care 00:20:00 Module 06: Sharing Information and Responding To a Disclosure 00:20:00 Module 07: Reporting Your Concern 00:17:00 Mock Exam Mock Exam - Safeguarding, Child Protection and Legislations Diploma 00:20:00 Final Exam Final Exam - Safeguarding, Child Protection and Legislations Diploma 00:20:00

Nearly four million children in the UK are at risk of malnutrition. This is alarming for the nation as proper nutrition is a vital part of childcare. Children who grow up in malnutrition end up facing lots of different mental and physical health problems as they get old. Our Childcare and Nutrition bundle can teach you to the right way of providing care and nutrition to children. When taking care of children, proper nutrition is essential to take into account because it guards against malnourishment, maintains a strong immune system, reduces obesity, and lowers the risk of chronic disease. Besides, a lack of proper nutrition during early childhood can result in deficiencies of vital vitamins and nutrients, such as vitamin A deficiency, which lowers children's defences, raises their chance of blindness, and can cause mortality from common childhood illnesses like diarrhoea. Therefore, childcare providers have a significant role in exposing children to a range of foods and establishing a routine of regular meals and nutritious snacks. Our Childcare and Nutrition course can provide you with all the necessary information and knowledge to accomplish that. Moreover, in this eleven-course bundle, you will also learn about various other subjects and issues required to take the utmost care of children. These courses cover topics such as neuropsychology and the development of children, play therapy and learning disabilities. They also make you aware of various food-related allergies in children as well as autism and its diagnosing process. Learning Outcomes Upon completing these courses, you will be able to: Realise what day-to-day child care entails Learn different ways of keeping children healthy and safe Acquire the relevant knowledge on the neuropsychology and development of children Know how some food boost the immunity of the children Gain an understanding of play therapy Be aware of disabilities and ways to handle them Understand the symptoms of autism and the process of diagnosing them This Childcare and Nutrition Bundle Consists of the following Premium courses: Course 01: Childcare and Nutrition Course 02: Neuropsychology and Development of Children Course 03: Nutrition and Diet Awareness Course 04: Immunity Boosting Food Course 05: Food Allergen Awareness Course 06: Juices, Smoothies, Healthy Eating, Vegan, Nutrition with Certificate Course 07: Juicing and Blending Course Course 08: Play Therapy Course 09: Learning Disability Awareness Course 10: Understanding Autism Awareness and Diagnosis Level 2 Course 11: Paediatric First Aid Level 3 How will I get my Certificate? After completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Nutrition is vital for the development of a child. In this Childcare and Nutrition course bundle, we are offering you eleven related courses to increase your understanding of the proper care and nutrition required by children and their healthy growth. The courses in this bundle are all well-developed and thoroughly researched to ensure a better learning experience. Curriculum: **Childcare and Nutrition** Module 1: Introduction to Childcare and Nutrition Module 2: Understanding Child Development Module 3: Keeping Children Healthy & Safe Module 4: Day-to-day Child Caring Module 5: Macronutrients Module 6: Micronutrients Module 7: Child Nutrition Requirements Module 8: Child Nutritional Problems & Physical Activity Module 9: Children with Special Needs Module 10: Child Abuse & Protection Module 11: Early Years Provision CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Childcare and Nutrition eleven-course bundle does not require you to have any prior qualifications or training. These courses are designed for: Childcare providers Care workers Social workers Parents People interested in a healthy balanced lifestyle for their children Requirements This Childcare and Nutrition course has been designed to be fully compatible with tablets and smartphones. Career path Completing the Childcare and Nutrition bundle can help you shine in various exciting career opportunities, such as: Nursery worker Nutritional therapist Nutritionist Dietitian Nursery Manager Childminder The average salary for each can range from £14,000- £45,000 per annum for anyone residing in the United Kingdom. Certificates Certificate of completion Digital certificate - Included

Elderly and Child Care Course Overview Imagine a job where your kindness matters. Picture yourself supporting those who need it most, from playful youngsters to wise elders. This 'Elderly and Child Care Course' is your key to making that dream a reality. Through clear and engaging modules, you'll learn the essentials of keeping both children and older adults safe. You'll understand the laws that protect them, the different types of harm to watch out for, and how to talk to them in a way that makes them feel comfortable and secure. You'll also discover how to spot risks, handle situations where someone tells you something worrying, and report concerns the right way. This Elderly and Child Care Course is your chance to make a lasting impact. Whether you want to work in nurseries, care homes, hospitals, or anywhere else that helps people, the knowledge you gain here will set you on a rewarding path. Remember, this is just the start. With dedication and the skills you learn, you can open doors to exciting careers and truly make a difference in the lives of others. Enrol Elderly and Child Care Course today and embark on a journey that's not just about a career, but about making the world a brighter, safer place for all. Learning Outcomes: Master the principles of safeguarding vulnerable adults and children. Identify and understand different forms of abuse and neglect. Develop effective communication skills for building trust and rapport. Learn to assess risks and confidently respond to disclosures. Gain insight into reporting procedures and ethical considerations. Why You Should Choose Elderly and Child Care Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Elderly and Child Care Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Elderly and Child Care Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Elderly and Child Care Course Elderly Care An Introduction to Safeguarding of Vulnerable Adults 00:15:00 Safeguarding Legislations 00:25:00 Understanding Abuse and Neglect 00:25:00 Safeguarding Vulnerable AdultsPolicy, Roles and Responsibilities 00:23:00 Understanding the Importance of Communication in Care 00:20:00 Sharing Information and Responding To a Disclosure 00:20:00 Reporting Your Concern 00:17:00 Child Health Care Introduction to Safeguarding 00:15:00 Laws and Guidance 00:42:00 Child Abuse 00:48:00 Child Sexual Exploitation 00:34:00 Responding to Disclosure and Reporting 00:32:00 Risks and Risk Assessment 00:16:00 Things to Do after Referral 00:22:00 Record Keeping 00:15:00