24432 Courses

Course Overview The comprehensive Solution Focused Therapy Level 02 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Solution Focused Therapy Level 02 today, and learn from the very best the industry has to offer! This best selling Solution Focused Therapy Level 02 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Solution Focused Therapy Level 02 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Solution Focused Therapy Level 02 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Solution Focused Therapy Level 02 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Solution Focused Therapy Level 02, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Solution Focused Therapy Level 02 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Solution Focused Therapy Level 02 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Duration 2 Days 12 CPD hours Whether you are already an instructional designer or just looking to get into the world of developing eLearning courses, this two-day course covers the full feature set of Articulate Storyline 360 and uses real world exercises to create projects from scratch. The course will include how to add interactivity to your slides via buttons, triggers, text entry areas, and hotspots. You'll also learn how to create quizzes, and how to publish your eLearning projects for the widest possible audience. The class will also explore Articulate Storyline's advance techniques and methods on Themes & Templates, Custom Navigation, Gamification, Advanced Quizzing, Accessibility and Reporting, and more. Exploring Articulate Storyline Explore a Finished Storyline Project Explore Slides and Panels Zoom and Magnify Explore Panels Preview the Entire Project Creating Projects Create a New Project Apply a Theme Apply a Content Master Slide Insert New Slides Create a New Content Master Slide Apply a Different Master Slide Layout to a Slide Import Content From PowerPoint Adding Content Create and Format a Text Box Work with a List Add an Image to a Slide Add a Shape to a Slide Customize a Shape Insert a Character Insert a Caption Interactivity Add Buttons to Slides Change Button States Create Layers Insert a Text Entry Field Triggers and Hotspots Delete Default Triggers Add a Trigger to a Button Hide Player Buttons Add Triggers to Layers Add a Hide Layer Trigger Add a Slide Trigger Add a Conditional Trigger Edit a Trigger Add a Hotspot and Lightbox Trigger Variables Manage a Variable Reference a Variable Create a Variable Manipulate a Variable with a Trigger Create a True/False Variable Create a Trigger to Change a True/False Variable Add a Condition to an Existing Trigger Play Audio with a Conditional Trigger Add a Condition to a Button Audio, Animation and Video Add Voiceover Audio to a Slide Change Slide Audio Edit Slide Audio Add Silence Record Voiceover Audio Control Object Timing Animate an Object Control Animation Options Insert Video Delay Object Start Times Trim Video Animate a Video Add a Slide Transition Quizzes Insert a Multiple Choice Slide Insert a Matching Drag-and-Drop Slide Insert a Freeform Drag and Drop Quiz Slide Insert a Quiz Result Slide

Course Overview DISC is an acronym of the four typical behavioral styles of Dominance Influence, Steadiness and Conscientiousness; as categorised by psychologist William Moulton Marston. Martson's DISC model is a behaviour assessment tool used in psychology, which provides a method for identifying predictable actions.  In this Understanding DISC Behavioural Styles course, you will explore the four behavioural styles of DISC in detail. It will also teach you about the importance of emotional intelligence and how to use the DISC styles to effectively communicate with others. By the end of this course, you will also have an understanding of your own DISC behavioural style, and how to develop more flexible personality traits. This best selling Understanding DISC Behavioural Styles has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Understanding DISC Behavioural Styles is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Understanding DISC Behavioural Styles is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Understanding DISC Behavioural Styles is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Understanding DISC Behavioural Styles, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Understanding DISC Behavioural Styles will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Understanding DISC Behavioural Styles to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Certification After successfully completing the course, you will be able to get the UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. The PDF Certificate + Transcript is available at £6.99 (Special Offer - 50% OFF). In addition, you can get a hard copy of your certificate for £12 (Shipping cost inside the UK is free, and outside the UK is £9.99).

Course Description Get instant knowledge from this bite-sized English for Healthcare Part - 1 course. This course is very short and you can complete it within a very short time. In this English for Healthcare Part - 1 course you will get fundamental ideas of English for healthcare, the key understanding of the equipment, instruments and so on. Enrol in this course today and start your instant first step towards learning about human body vocabulary. Learn faster for instant implementation. Learning Outcome Familiarise with human body vocabulary with pictures Understand equipment, instruments and lab tests Gain in-depth knowledge of the acronyms and abbreviation Learn about the digestive system How Much Do Health Care Assistants Earn? Senior - £51,000 (Apprx.) Average - £29,000 (Apprx.) Starting - £16,000 (Apprx.) Requirement Our English for Healthcare Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. English for Healthcare Part - 1 Module 01: Human Body Vocabulary with Pictures 00:49:00 Module 02: Equipment, Instruments and Lab Tests 00:21:00 Module 03: Acronyms and Abbreviation 00:38:00 Module 04: Digestive System 00:27:00 Assignment Assignment - English for Healthcare Part - 1 00:00:00

Course Description Get instant knowledge from this bite-sized English for Healthcare Part - 2 course. This course is very short and you can complete it within a very short time. In this English for Healthcare Part - 2 course you will get fundamental ideas of English for healthcare, the key understanding of the musculoskeletal system, immunity system and so on. Enrol in this course today and start your instant first step towards learning about the cardiovascular system. Learn faster for instant implementation. Learning Outcome Familiarise with the respiratory system Understand the musculoskeletal system Understand the blood and immunity system Learn about the cardiovascular system How Much Do Health Care Assistants Earn? Senior - £51,000 (Apprx.) Average - £29,000 (Apprx.) Starting - £16,000 (Apprx.) Requirement Our English for Healthcare Part - 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. English for Healthcare Part - 2 Module 01: Cardiovascular System 00:22:00 Module 02: Blood and Immunity System 00:17:00 Module 03: Respiratory System 00:19:00 Module 04: Musculoskeletal System 00:19:00 Assignment Assignment - English for Healthcare Part - 2 00:00:00

We hear how helpful it is to exercise regularly for health and wellbeing. But when you have fatigue it can be difficult to know if this is going to help or hinder. And suspecting it could be the latter, then when is it the right time to start to feel confident about moving more...and gradually starting to exercise? How this webinar will help you I've helped hundreds of people to navigate this element of their recovery journey and I've used this experience to share in this webinar the most successful ways to plan for, and introduce, movement and exercise.  Who is this webinar for? Anyone who thinks they might be nearing a stage where exercise could well be possible again and are keen to ensure it goes well! Whether the goal be to walk, swim, cycle etc.    Please note: This event isn't about how to re-condition and move from severe fatigue to achieving some level of activity. That requires careful 1:1 guidance via my coaching service. This webinar is for those who have a base level of activity but want to be smart about where to build from there.   My help is relevant to anyone tackling a fatigue recovery journey - whether that be due to ME/CFS, Long Covid etc, or perhaps post-operative recovery. Basically, anyone who has - or has had - an energy-related issue that's meant they have to be very careful about what they commit to doing each day.   What topics do you cover?   How to spot when you're doing well enough to start thinking about exercising again How to feel confident about starting to do more The types of exercise that seem to go well at first Guidance and tips about HOW to start incorporating exercising into your recovery plan This is a recording of a live webinar that I held a short time ago. After the main presentation we held a Q&A session, and by purchasing this recording you'll also have access to a written capture of the questions asked, and my responses. Contents The webinar recording In this 49 minute video, hear me give advice and tips on how to tackle these tricky communication situations: Communicating your situation to those you live with/are close to - in a way that goes well, and doesn't negatively impact your health/symptoms How to talk to people who are 'helpfully' trying to tell you how to cure yourself (when you know it's wrong!) Socialising with friends when you have fatigue Navigating conversations at large events (weddings, parties etc) How to talk to people who don't understand fatigue (or even believe in it) How to start exercising webinar.mp4 48 mins104 MB A copy of the slides I presented How to start exercising with fatigue.pdf 1.38 MB The Q&A digest This is a written capture of the Q&A discussion, held after my main presentation. I didn't record the Q&A in order to allow those who attended live to feel comfortable switching their cameras on and participating in the discussion. I hope you find this written summary helpful. How to start exercising when you have fatigue.pdf 147 KB

Certification After successfully completing the course, you will be able to get the UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. The PDF Certificate + Transcript is available at £6.99 (Special Offer - 50% OFF). In addition, you can get a hard copy of your certificate for £12 (Shipping cost inside the UK is free, and outside the UK is £9.99).

Course Overview The comprehensive Dialectical Behaviour Therapy Level 02 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Dialectical Behaviour Therapy Level 02 today, and learn from the very best the industry has to offer! This best selling Dialectical Behaviour Therapy Level 02 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Dialectical Behaviour Therapy Level 02 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Dialectical Behaviour Therapy Level 02 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Dialectical Behaviour Therapy Level 02 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Dialectical Behaviour Therapy Level 02, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Dialectical Behaviour Therapy Level 02 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Dialectical Behaviour Therapy Level 02 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Description: Customer care service holds daily business exercises like promoting, deals and so forth. This course is intended for people who are intrigued to improve capacities or upgrade their attitudes in this field. This course is designed to provide you with the strategies that will help you expand competition in your occupations. It helps you gain the skills that are required to deal with the difficult situations. This course will likewise enable you to improve you communication skills which will make it easier to speak and build good relationship with the clients. Who is this course for? For individuals already existing in this field willing to enhance the abilities and learn new techniques. For people who are ready to take customer care service as the future profession. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: Advanced Diploma in Customer Care and Relation course is a useful qualification to possess, and would be beneficial for the following careers: Technical support staff Client relations manager Call center manager Customer service re-presenter. Customer Service Basics Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Care and Relation 00:30:00 Final Exam Final Exam- Advanced Diploma in Customer Care and Relation 00:30:00