16184 Courses

Overview The eight 1/2 day Support Manager course is uniquely created to provide training on the fundamentals of management relative to the support environment, and to enhance the inherent skills and knowledge of the support manager. This course focuses specifically on the most common management elements that occur in the technical support centre including, managing customer satisfaction, operations and team performance management and facilitating a team while managing a dynamic service product. This course offers support managers the opportunity to develop and refine their technology support leadership skills enabling them to effectively manage the challenges of the most complex support centres. Who Should Attend The Support Manager course is for managers who have at least six months management experience and have received some basic management training. Requirements The course begins with a review and quiz on a set of pre-class reading materials. These materials are sent to each participant two weeks prior to the class start date. Participants are strongly encouraged to register at least two weeks in advance to allow time to complete these pre-class assignments. Each participant is required to bring the pre-class reading materials as well as a notebook computer with a USB port and with Microsoft Excel, Word and PowerPoint installed. These will be used as tools during the course. All other materials and tools will be provided. Homework is assigned for most evenings of the course. Please plan for study time outside of class. Some of the training objectives… Manage dynamics of change within the support centre Enhance leadership skills Effective staff utilisation Increase support centre morale and retention

You will receive materials and instructions to make one pair of nipple tassels.

Heart of Living Yoga ~ Hatha Yoga classes in Thrapston, Northants, Northamptonshire with Harshani www.mindbodywellbeing.co.uk

If you don't want to go to a group yoga class or prefer to learn on your own at your own time & pace, I offer private yoga classes

Read and discuss Jane Austen's first novel - a most amusing satirical classic!  Highlights Join this book club and gain extra motivation to read in English 6 hours of live classes to help you develop fluent speaking in English Study this classic Austen novel and increase your knowledge of the gothic Be corrected by an expert English teacher to remove errors and mistakes Practise and develop your English online in this 6 week advanced book club course using the classic Jane Austen novel Northanger Abbey. Each week you read some chapters, discuss them in class and improve specific areas of vocabulary or grammar while also examining literary aspects of the novel. Personalised feedback improves your grammar, vocabulary and pronunciation. The Book Club book Northanger Abbey is the first novel by Jane Austen, one of Britain's most loved novelists. Catherine Morland, seventeen, has left her village for the first time and is living in the town of Bath. She goes to dances, the theatre, and talks to her new friends Isabella Thorpe and Eleanor Tilney, who lives at Northanger Abbey and has a rather attractive brother... Catherine learns some lessons about life - about friends, about money, and of course, about love. Geoff says: "This is Jane Austen's first novel. Our heroine loves books and is always reading the scary popular "gothic" stories of the time - which makes for many funny moments. We read the original text of Northanger Abbey, which is relatively short (approx 77000 words)."

Thinking of training with us long term? Drop in to taster acting class to get acquainted with our method and techniques.

Course Overview Discover how to organise your money, avoid reckless spending, and invest wisely by taking this comprehensive course on Excel in personal-finance (How to be effective in personal-finance with a hands-on Excel Class). Microsoft's benchmark platform and software can be a valuable aid for controlling your fiscal flow and keeping your savings supervised. With the help of this training and practical experience, you will gain confidence in your money-making abilities and know how to build profit without sustaining heavy losses. This Personal Finance tutorial will enable you to surpass your own expectations for gaining money management and investment acumen skills. Across eleven online educational units, you can expect a wealth of expert tips and recommendations for budgeting, saving, and spending. With easy-to-understand techniques and hands-on demonstrations, you will be shown how to set Smart goals, create financial plans, organise loans, evaluate investments, and maintain an excellent credit rating. Don't lose out on this opportunity and enrol now. This best selling Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Excel in personal-finance - how to be effective in personal-finance - Hands on Excel Class to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

6 week summer term, please see full details below… Time: Tuesday Evening 7-9pm Dates: 23rd July – 27th August (6 weeks) Length: 2 hours each week, each term runs for 6 weeks Tutor: Krista Thomson Where:  Workshop 925 Unit F9 The Mayford Centre, Mayford Green Woking, Surrey GU22 0PP What does the term time course involve?  Our term time classes allow students of all abilities the opportunity to design and create their own jewellery while learning new skills along the way. During the first session your tutor will settle you all in and get to grips with what each student is aiming to complete or learn during the term. Your tutor will discuss your different aims and goals, whether that’s really focusing upon learning and practicing a certain skill, or if it is to finish a specific project. Any new starters will be given a tour of the workshop and you will be introduced to some basic techniques during the first session, so you feel comfortable within the workshop. You can then discuss your ideas for the term and your tutor will help you with how and where to order materials from for your project, we have a substantial list of good suppliers and discount codes to get you started. Soon enough you will have a good understanding of the essential jewellery making skills which you can then go on to develop further, there are many areas of jewellery making to explore. Throughout your time with us, your tutor and peers will help you develop the skills and knowledge required to bring your designs to life. Each student will be working on their own projects, everybody has different directions and design ideas and techniques they want to work on. However during our terms we run demonstrations which are relevant to student projects to help them complete aspects of their project- other students are welcome to watch these too, we also run demonstrations requested by students, this might be a repeat of something a student would like a refresher on, or maybe a technique they would like to learn for their next project and we will also provide demonstrations to strive to introduce you to new skills. We also like to keep you up to date with industry news, show you designer inspiration to help you learn methods to process new ideas and gain an understanding of design processes behind jewellery making. We are very much here to support your development. The more terms you complete with us, the more time you have to develop a wide range of skills and a good understanding of the industry as a whole. Jewellery making skills take time to practice and learn. Here is a Pinterest board to inspire new starters. Summer Terms:  Summer terms differ from our regular terms. Regular term time students are not given first refusal of spaces to allow a break in the year, and our schedule changes as summer holidays and children being off school affect tutor availability. Summer term allows others the opportunity to secure a place. Should a space be available on the regular term time classes they will be offered to those on our waiting list, please email us at hello@workshop925.com if you would like to be on our waiting list for September – The regular term timers enrolled in July will have first refusal of their space for September any spaces will then be offered to the waiting list. Experience required: This class is suitable for those with any level of experience. Some students on our termly courses, have been with us for many years, others are beginners. We run a very welcoming and supportive environment, so whatever level your skills are at, you will always feel encouraged and supported by all to develop your ability further. Class size: We have 9 jeweller’s wooden workbenches in our workshop, however our term time classes always run with 6 students to allow each student plenty of opportunity to gain one to one tutor attention and it eliminates any queues for equipment in our very well-equipped workshop. Occasionally there may be a 7th student who is catching up a missed class – one catch up session is permitted per term per student. What is included? All tools and consumables are supplied Light refreshments are provided The cost of this course does not include materials. What to bring: For safety reasons, during each class, you are required to wear appropriate footwear, we request that no open toed shoes are worn within Workshop 925. Long hair should also be tied back when working with the equipment. You may also wish to bring a notebook. We have handouts for many demonstrations, but there are always many tips and tricks given verbally by the tutor, which some might like to keep note of. Please bring any, snacks and drinks to each session if you require refreshments.

In-depth Pointe shoe fitting course for dance shop owners, teachers and students

A 3 class course covering everything to make a beautiful landscape painting.