• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

3611 Courses

Business Management Training - CPD Accredited

By Training Tale

Business Management: Business Management Training Do you want to be a skilled professional or a suitable novice? You will gain all the knowledge you need to launch or advance your Business Management career at the top level through this Business Management course. You can improve technical skills and your understanding of company management by taking a business management course. You will learn about operational management and risk management in the business management course. Moreover, business management encompasses project management, succession planning, and other topics. With this business management course, you can also study about a variety of strategic approaches and business management planning. Also, this step-by-step business management course outlines many problems and solutions to assist you in making wise management choices. Take the next step in achieving your personal and professional objectives by enrolling this Business Management right away. Learning Outcomes of Business Management Course At the end of the Business Management course, the learner will be able to: Provide a brief idea about Business Management and its importance. Discuss all the terms related to Business Management. Business Management clarifies the differences between a leader and a manager. Business Management describes the theory of leadership and management to encourage organizational direction. Business Management determines the personal and technical skills needed to attain strategic objectives. Develop a personal improvement plan and describe the concepts of strategic business management. Business Management will enhance understanding of UK law and regulations related to business. Business Management develops an action plan for an organization. Special Offers of this Business Management Course This Business Management Course includes a FREE PDF Certificate. Lifetime access to this Business Management Course Instant access to this Business Management: Business Management Course Get FREE Tutor Support from Monday to Friday in this Business Management: Business Management Course [ Note: Free PDF certificate as soon as completing the Business Management: Business Management Training Course] Business Management: Business Management Training Industry Experts Designed this Business Management: Business Management course into 03 detailed modules. Detailed course curriculum of Business Management Training: Module 01: Management and Leadership Explained Module 02: How to Manage Resources Module 03: Effective Management of Time, Stress and Crises Assessment Method of Business Management After completing each module of the Business Management Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Business Management After completing the MCQ/Assignment assessment for this Business Management Training course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Business Management: Business Management Training This Business Management: Business Management Training course is ideal for: Everyone, including students and business owners or entrepreneurs, should take this course on business management. Requirements Business Management: Business Management Training Students who intend to enrol in this Business Management: Business Management Training course must meet the following requirements: Business Management: Good command of the English language Business Management: Must be vivacious and self-driven Business Management: Basic computer knowledge Business Management: A minimum of 16 years of age is required Career path Business Management: Business Management Training Upon successful completion of this Business Management: Business Management Training, candidates may choose careers including: Business Consultant Buyer Business Analyst Receptionist Administration Secretary Certificates Certificate of completion Digital certificate - Included

Business Management Training - CPD Accredited
Delivered Online On Demand4 hours
£12

Behavioral Aspects of Leadership

By IIL Europe Ltd

Behavioral Aspects of Leadership Leadership requires absolute trust of your team and others. The objective of this presentation is to demonstrate strategies for integrating behavior aspects of leadership into our current methodologies. PMPs are taught that project managers must balance management and leadership. Leadership is vital to success, but project managers rarely have time to even think about, let alone demonstrate it. Many project managers end up confused and frustrated by the challenges to improve leadership skills. This video demonstrates strategies for integrating behavioral aspects of leadership into our current methodologies. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Behavioral Aspects of Leadership
Delivered Online On Demand15 minutes
£10

Behavioral Aspects of Leadership

By IIL Europe Ltd

Behavioral Aspects of Leadership Leadership requires absolute trust of your team and others. The objective of this presentation is to demonstrate strategies for integrating behavior aspects of leadership into our current methodologies. PMPs are taught that project managers must balance management and leadership. Leadership is vital to success, but project managers rarely have time to even think about, let alone demonstrate it. Many project managers end up confused and frustrated by the challenges to improve leadership skills. This video demonstrates strategies for integrating behavioral aspects of leadership into our current methodologies. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Behavioral Aspects of Leadership
Delivered Online On Demand15 minutes
£10

Construction Methodology Basics in Civil Engineering - CPD Certified

4.7(47)

By Academy for Health and Fitness

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Construction Methodology Basics in Civil Engineering - CPD Certified
Delivered Online On Demand6 days
£209

Level 5 Diploma in Leadership for Health and Social Care

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! Level 5 Diploma in Leadership for Health and Social Care Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Leadership is not just giving direction in the critical fields of health and social care, it has the ultimate power to transform. With a sector that impacts millions and a growing demand for qualified leaders projected to rise by 15% over the next decade in the UK, the Level 5 Diploma in Leadership for Health and Social Care is more than just educational advancement-it's a call to action. So, are you prepared to step up and make a real difference in an industry that relies on strong, insightful leadership to guide its future? The Leadership for Health and Social Care bundle offers an expansive curriculum designed to build expert leaders equipped to handle the unique challenges of the healthcare sector. From essential clinical skills like Basic Life Support and Infection Control to deep insights into Safeguarding Children and Vulnerability Management, this course ensures a well-rounded mastery of both Care and Administrative Leadership. Strategic Management training, coupled with courses on Change Management and Risk Assessment, prepares you to not only lead but excel in creating environments that foster outstanding patient care and staff development. But that's not all. When you enrol in Level 5 Diploma in Leadership for Health and Social Care Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Level 5 Diploma in Leadership for Health and Social Care Career Bundle: Course 01: Level 5 Diploma in Leadership for Health and Social Care Course 02: Dignity & Safeguarding In Adult Health And Social Care Course 03: Vulnerability, Abuse & Safeguarding Course 04: Safeguarding Children Course Course 05: End-of-Life Care and Planning Course 06: Basic Life Support Course 07: Basic First Aid Course 08: Ambulance Care Assistant Course 09: Oxygen First Aid Training - Online Course Course 10: Infection Control & Medicine Handling Course 11: Safety & Precautions in Medication Management Course 12: Care Planning and Record-Keeping | Health & Safety Online Course Course 13: Observation Skills for Carers Course 14: Medical Law Course 15: Public Health Course 16: Healthcare GDPR Training Course 17: Physiology & Pain Management Course 18: Leadership Skills Course Course 19: Strategic Management Training Course 20: Leadership and Management Essential Skill Course 21: Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Course 22: Diploma in Performance Management Course 23: Diploma in Operations Management Course 24: Project Management Course 25: Team Management and Leadership Development Training Course 26: Employee Training Responsibilities Course 27: Change Management Course 28: Middle Manager Management Course 29: Conflict Management Training Course 30: Risk Assessment in Health & Social Care Take this comprehensive program as your pathway to not just advancing your career but also enhancing the quality of care provided in your organisation. With the Level 5 Diploma in Leadership for Health and Social Care, you'll gain the skills and confidence needed to face healthcare's evolving challenges head-on. Enrol today to become a leader who inspires change and champions the highest standards in health and social care! Learning Outcomes of this Bundle: Develop critical leadership skills tailored to health and social care settings. Gain in-depth knowledge of safeguarding practices for vulnerable adults and children. Master essential clinical procedures, including life support and first aid. Understand the principles of effective care planning and medical law. Implement strategic management techniques to enhance healthcare services. Foster motivational and team-building skills to lead diverse teams. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! The Leadership for Health and Social Care course is strategically designed to empower professionals to excel in managerial roles within the health sector. By mastering critical leadership skills specific to health and social care settings, learners are equipped to effectively guide their teams and manage complex healthcare environments. This includes navigating both everyday operations and unforeseen challenges with confidence and intelligence, ensuring high standards of care and operational efficiency are maintained. In-depth training in safeguarding practices for both children and vulnerable adults forms a core component of the curriculum, preparing learners to handle sensitive situations with the utmost care and legality. Coupled with comprehensive knowledge of medical law and care planning, this course ensures that leaders are not only advocates for their patients but also protectors of their rights and well-being, fostering a safe and supportive environment for all. Moreover, this diploma offers learners the opportunity to acquire a Recognised Qualification that is highly valued in the field of Leadership for Health and Social Care. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Leadership for Health and Social Care setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Leadership for Health and Social Care related fields impacting their Leadership for Health and Social Care experiences and long-term development. Course 01: Level 5 Diploma in Leadership for Health and Social Care Module 01: Understanding Management And Leadership Module 02: Leadership Theories Module 03: Improving Management And Leadership Performance Module 04: Introduction to Health and Social Care Module 05: Communication and its Relevance Module 06: Rights and Responsibilities as a Health and Social Care Worker Module 07: Role as A Caregiver and Healthcare Professional Module 08: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 09: Important Principles and Policies in Health and Social Care Work Module 10: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care - Part 1 Module 11: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care - Part 2 Module 12: Safeguarding Vulnerable Individuals Module 13: Health and Safety Responsibilities Module 14: Risk Management in Health and Social Care Module 15: High Performance Teams Module 16: Motivating Employees Module 17: Organisational Skills Course 02: Dignity & Safeguarding In Adult Health And Social Care Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Understanding legal, professional standards of practice and ethical aspects of health care - Part 1 Module 04: Understanding legal, professional standards of practice and ethical aspects of health care - Part 2 Module 05: Effective Communication in Nursing Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Adult Care in Different Life Stages Module 12: Understanding Immune System in Nursing Module 13: Rest and Sleep Management in Nursing Module 14: Mobility and Immobility Issues of Patients in Nursing Module 15: Pain Management for Nurses Module 16: Nutrition in Nursing Module 17: Fluid and Electrolyte Balance Module 18: Assisting with Elimination Module 19: Oxygenation in Nursing Course 03: Vulnerability, Abuse & Safeguarding Module 01: Systems & Procedures Relating To Adult Safeguarding Module 02: Response To Suspected Or Disclosed Abuse Or Neglect Module 03: Whistleblowing And Information Sharing Module 04: Safeguarding A Child Or Young Person Module 05: Principles To Safeguard Vulnerable Adults Module 06: Restrictive Practices, Restraint, Deprivation Of Liberty Module 07: Abuses And Individual Vulnerability And Online Safety Measures =========>>>>> And 27 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*30 = £390) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Healthcare managers. Aspiring team leaders. Social care professionals. Senior care staff. Medical administrators. Nurse supervisors. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Healthcare Manager: $50,000 - $90,000 Clinical Team Leader: $55,000 - $85,000 Social Services Manager: $45,000 - $75,000 Senior Care Coordinator: $40,000 - $65,000 Health and Safety Manager: $60,000 - $100,000 Risk Compliance Officer: $50,000 - $80,000 Certificates CPD Accredited Digital certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Level 5 Diploma in Leadership for Health and Social Care
Delivered Online On Demand6 days
£209

Marketing - CPD Accredited

4.9(27)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Marketing will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. Marketing incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the course, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Marketing Bundle? Course 1: Marketing Fundamentals Course 2: Business Branding Course 3: Social Media Marketing Training Course 4: Phone-Based Customer Service Course 5: Sales: Psychology of Customers Course 6: Facilities Management Level 3 Course 7: Applied Business Analysis Diploma Course 8: The Formula to Talk with Strangers Course 9: Effective Communication Skills Diploma Course 10: Stress Management Training Course 11: Decision-Making So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Marketing: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 1: Marketing Fundamentals Introduction Definitions Traditional vs Contemporary Marketing Management Orientations Understand your Customers Segmentation Course 2: Business Branding Business Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 3: Social Media Marketing Training Module 01: Social Media Marketing Module 02: Sales Psychology Module 03: Business Branding Module 04: Search Engine Optimization Module 05: Facebook Marketing Module 06: YouTube Marketing Module 07: Instagram Marketing Module 08: Twitter Marketing Module 09: Pinterest Marketing Module 10: LinkedIn Marketing Module 11: Quora Marketing Course 4: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 7: Applied Business Analysis Diploma Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Investigation Techniques Course 8: The Formula to Talk with Strangers Course Overview Marketing The Formula Summary End Course 9: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Decision-Making What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision Making for Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Marketing - CPD Accredited
Delivered Online On Demand
£53

Professional Boundaries

4.7(47)

By Academy for Health and Fitness

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Every one of us has acknowledged at some point in our professional life that it would have been wonderful if we could have completed a certain assignment with greater professionalism. Keeping that in mind, to assist individuals in comprehending the importance of creating and upholding appropriate boundaries at work, this online course on professional boundaries has been created. The definition of professional boundaries, ethical issues, boundary-crossing and violation, and methods for establishing and upholding limits are just a few of the subjects that will be covered in the course. To aid students in effectively and efficiently developing their knowledge and abilities, the professional boundaries course will employ a combination of video lectures, interactive exercises, case studies, and self-assessments. Learn to reach your full potential by taking our Professional Boundaries and leaping up the career ladder of your choice. You can become quickly skilled in the field by enrolling in this professional boundaries bestselling course and stand proudly above applicants and candidates as you impress your future employer. Here are a few important skills you will achieve from our course: Discover what "professional boundaries" are and why they're crucial. Explore the moral implications of establishing and upholding limits. Assess the effects of boundary violations and crossings. Learn how to create and uphold acceptable limits in various work settings. Become more self-aware and reflective to see possible boundary difficulties. Acknowledge the importance of clear communication in upholding limits. Why Prefer Our Professional Boundaries Course? Opportunity to earn a certificate which is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. ****Course Curriculum**** Here are the topics you will cover in the Professional Boundaries Course: Module 01: Positioning Yourself as a Professional Attitude in the Workplace Professionalism Making Changes through Personal Accountability Module 02: Enhancing Your Professional Image Your Image as a Whole Becoming More Marketable Communicating and Image Module 03: Expanding Your Skills Time Management Project Management Techniques Making Decisions Module 04: Communicating for Results Keys to Effective Communication Presentations Meetings Module 05: Building Relationships and Networks Work and Your Personality Bonus Section & Contact Information: Clarity Coaching with Gretchen Maurer Roles in the Office MRP Assessment Process Once you have finished the learning stages in the Professional Boundaries course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for this Professional Boundaries course is individuals who deal directly with clients and interact with the general public, including those in the helping industries of healthcare, counseling, education, social work, and other related sectors. It is appropriate for managers and those in supervisory or administrative roles, as well as anybody who wants to grasp professional limits better. Requirements Enrol on the Professional Boundaries with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Professional Boundaries without any delay. Career path Healthcare Professionals: £25,368 to £63,862 Counsellors: £27,055 to £47,672 Educators: £28,000 to £43,685 Social Workers: £27,000 to £42,000 Human Resource Personnel: £18,000 to £40,000 Law Enforcement Officers: £18,000 to £26,000 Therapists: £27,055 to £47,672 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Professional Boundaries
Delivered Online On Demand3 hours
£12

We Don't Make Servers ...We Make Services: Implementing and Managing IT Services

By IIL Europe Ltd

We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

We Don't Make Servers ...We Make Services: Implementing and Managing IT Services
Delivered Online On Demand18 hours
£15

We Don't Make Servers ...We Make Services: Implementing and Managing IT Services

By IIL Europe Ltd

We Don't Make Servers ...We Make Services: Implementing and Managing IT Services Implementing and Managing IT Services Being a service provider demands knowledge of who the customer is, what you as a provider offer customers (services), and assurance that those services provide value. Customers care about quality of service (e.g. the meal), and generally have little concern about the origin or performance of the ingredients that make it up (e.g. who does the maintenance on the grill). This session will discuss the concept of IT Service Management (ITSM), being a service provider, and the associated challenges, risks and critical success factors. You will learn about the importance, benefits and challenges of implementing and managing a formal IT Service Management (ITSM) practice for your IT organization and, ultimately, your company. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

We Don't Make Servers ...We Make Services: Implementing and Managing IT Services
Delivered Online On Demand4 hours
£15

Business and Data Analysis With SQL

4.7(160)

By Janets

Unlock the power of data with our comprehensive course on Business and Data Analysis with SQL. Learn essential SQL skills to extract meaningful insights, make data-driven decisions, and drive business success. Whether you're a beginner or looking to enhance your expertise, our course empowers you with the tools and knowledge needed to excel in the dynamic world of data analysis. Enroll now to master SQL for business intelligence and elevate your analytical skills to new heights.

Business and Data Analysis With SQL
Delivered Online On Demand3 weeks
£9.99