9596 Courses

The Art of Negotiation: Virtual In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Modern project teams rely on more than managers—they rely on smart, organised, and proactive support professionals. This Project Support Officer: 20-in-1 bundle gives you the edge to break into PMO teams, consultancy, and corporate operations with confidence. Description Project support roles are the unsung heroes behind major business outcomes—and employers are constantly on the lookout for those who bring structure, communication, and coordination to fast-moving projects. This bundle arms you with versatile training for roles in project coordination, business support, admin teams, and public sector delivery units. With added certifications in Agile, Lean, and Microsoft Office tools, this package appeals to employers across industries—whether in construction, tech, logistics, or government. You’ll build the kind of profile that gets noticed in job boards and internal promotions. For a single price, gain 20 job-ready credentials and prove you’re more than just admin—you’re the backbone of project delivery. Secure your spot before the next job posting closes. FAQ Q: Who is this bundle aimed at? A: Ideal for aspiring project coordinators, support officers, executive assistants, and PMO team members. Q: What sectors does it apply to? A: Construction, software, logistics, public sector, finance, and professional services. Q: Do I need project experience first? A: Not at all—this bundle is designed for new entrants and those upskilling from admin roles. Q: Are certificates included? A: Yes—each course comes with its own certificate for your portfolio. Q: Is the training flexible? A: Yes, all content is available with lifetime access and can be studied anytime.

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About this Virtual Instructor Led Training (VILT)  This 2-half-day Virtual Instructor Led Training (VILT) course will discuss the chemical aspects of the water-steam cycle in a power plant. The VILT course will examine the different types of chemicals used in boilers, potential issues in a water-steam cycle as well as aspects of monitoring and specifications regarding target values and alarm levels. Participants will also be equipped on what to do or key action steps to take in the event of chemistry-related incidents. This course is delivered in partnership with ENGIE Laborelec. Training Objectives The VILT course will cover the following: Detailed aspects of chemistry in a water steam cycle, including types of chemicals used in boilers depending on the treatment and type of boiler Potential issues in a water-steam cycle such as corrosion and deposition Monitoring & analytical programmes and knowledge of specifications for the water steam cycle (normal values targets - alarm levels) Chemistry aspects during transition periods: start-up, shutdown and preservation Actions to be taken in the event of an alarm Examples of incidents or deviations compared to normal chemistry Target Audience The VILT course is intended for: Power plant chemists Plant operation or maintenance engineers Consultants and technical project managers Boiler engineers Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, with 2 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total). Trainer Your expert course leader is a chemistry consultant in the energy sector. He works with operators of power plants and industrial facilities. He is active in water-steam cycle chemistry, where he provides support to increase chemistry maturity through audits, trainings or development of key performance indicators. His role also includes operational assistance in the field of chemical cleaning and troubleshooting. More recently, he expanded his field of competence towards electrical storage. In this regard, he specializes in electrochemistry and is in charge of different tests on batteries and their components within the ENGIE Batteries Lab. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

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Learn user experience fundamentals and master the design process with a user-centered approach. This UX Design Course has been designed to fully equip you with all the tools and methodologies you need to succeed as a UX designer.

Welcome to this practical hands-on bootcamp on JWT authentication. In this course, you will learn to build APIs using Java and Spring Boot followed by the process of securing them using JWT (JSON Web Token) and Spring security. Familiarize yourself with all the industry's best practices and standards along the way. All you need is your interest in learning about securing APIs at an industry-grade standard to get started.

Get 20 Courses with 20 Free PDF & Hardcopy Certificates -- Save Instant £180 NOW __________________________________ Construction never sleeps – and neither does the demand for sharp minds behind the build. Whether you're sizing up blueprints, calculating costs down to the last bolt, or surveying land like it’s a chessboard, this course wraps the essentials of Construction Management, Building Surveying, Quantity Surveying, and Land Surveying into one solid package. The world’s skyline changes fast, and the need for smart planning and sharper calculations is rising just as quickly. If you’re curious about what goes into making buildings stand tall – from contracts and costs to corners and coordinates – you’re in the right place. This course is designed with simplicity and sharpness in mind. It blends theory with industry-relevant knowledge, shaped for learners who want clarity without fluff. Whether you lean towards site supervision, property inspection, cost analysis or land plotting, this course provides a strong foundation for each. With the UK construction sector expected to grow by over 3.2% annually, there’s a constant call for those who can measure, manage and map – not just in the city but in every corner of the built environment. Learn the language of construction from your own space, with flexibility that fits your schedule and knowledge that fits the future. _________________________________ This Construction Building Surveying bundle includes the following courses: Course 01: Building Surveyor Training Course 02: Quantity Surveying & Cost Estimation Course 03: Land Surveying and Cost Estimation Course 04: Construction Management Course 05: Construction Safety Course 06: Property Law, Taxation & VAT Course 07: CDM Construction Design Management Course 08: Land Management Course 09: Landscape Architecture Course 10: Health and Safety at Workplace Course 11: Working at Height Training Course 12: Working in Confined Spaces Training Course 13: Estate Agent Course 14: Contract Management Course 15: LOLER Training Course 16: RIDDOR Training Course 17: Financial Analysis Course 18: Health and Safety in Construction Environment- Route to CSCS Green Card Course 19: Town Planning Course 20: Project Management Key Features CPD-Accredited Construction Building Surveying course Instant Construction Building Surveying e-certificate Fully online, interactive Construction Building Surveying course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Construction Building Surveying course to excel! The Construction Building Surveying course gives you a theoretical understanding of various topics pertinent to the construction and building surveying field. It will provide you with clear insights into the fundamentals of building information modelling, building procurement and contract information, building pathology and adaptation and the legal aspects of building surveying. Learning Outcomes Discover the key principles of Construction Building Surveying Strengthen your skills in quantity surveying & cost estimation Learn about property law, taxation & VAT Understand the concepts of project management and land management Apply land surveying techniques to assess and estimate construction-related expenses. Develop accurate project cost estimates and manage construction expenses efficiently. Certification Once you've successfully completed the Construction Building Surveying Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD Accreditation All of our courses, including this Construction Building Surveying Course are fully accredited. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction Building Surveying course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Construction Building Surveying course is ideal for: Aspiring Construction Building Surveying, quantity surveyors, and construction project managers. Professionals seeking expertise in construction safety, risk management, and cost estimation. Individuals interested in land and property management, landscape architecture, and town planning. Those looking to enhance their skills in health and safety at the workplace. Individuals pursuing careers in estate agency, contract management, and financial analysis. Requirements Learners do not require any prior qualifications to enrol on this Construction Building Surveying course. You just need to have an interest in Construction Building Surveying. Career path After completing this Construction Building Surveying Course you will have a variety of careers to choose from. The following job sectors of Construction Building Surveying are: Building Surveyor Quantity Surveyor Construction Manager Project Manager Estate Agent Town Planner Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

***24 Hour Limited Time Flash Sale*** Level 3 Diploma in Business and Management - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that over 80% of businesses in the UK are small and medium-sized enterprises? That means your entrepreneurial spirit could be the driving force behind one of tomorrow's success stories. But where do you start? Mastering the fundamentals of business is key, and that's exactly what this comprehensive Level 3 Diploma in Business and Management is designed to do. With this Level 3 Diploma in Business and Management course you will get 25 CPD Accredited PDF Certificates, Hard Copy Certificaten of Advanced Diploma in Business Management at QLS Level 7 and our exclusive student ID card absolutely free. Courses Are Included In This Level 3 Diploma in Business and Management Bundle: Course 01: Level 3 Diploma in Business and Management Course 02: Business Law: Applied Fundamentals Course 03: WORKPLACE TEAM NETWORKING DIPLOMA Course 04: Finance and Budgeting Diploma Course 05: Financial Management Course 06: Sales & Negotiation Skills Course 07: Accounting and Finance Course 08: Intermediate Economics Level 6 Course 09: International Business Principles Course 10: ENTREPRENEURSHIP Course 11: HR Management Diploma Course 12: Project Management Course Course 13: Office Administration & Skills Diploma Course 14: Team Building & Management Diploma Course 15: Strategic Business Management Course 16: Strategic Marketing & Planning Course 17: Ultimate Social Media Marketing course Course 18: Supply Chain Management Course 19: Customer Service Training Course 20: Conflict Management Training Course 21: Workplace Stress Management Diploma Course 22: Business Etiquette and Professional Behavior Course 23: Confidence Building & Assertiveness Course 24: Time Management Course 25: Compliance and Risk Management Embarking on Level 3 Diploma in Business and Management is more than just taking an online course; it's an investment in your future. By completing this bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Learning Outcomes of Level 3 Diploma in Business and Management Analyse key business concepts and principles. Develop effective marketing and strategic plans. Implement successful project management methodologies. Master the fundamentals of human resource management. Navigate legal frameworks and ethical considerations. Enhance your communication, leadership, and decision-making skills. Don't miss this chance to elevate your career and skillset. Enrol in Level 3 Diploma in Business and Management today and take the first step towards achieving your goals and dreams. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway with our Level 3 Diploma in Business and Management Training! Level 3 Diploma in Business and Management premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Level 3 Diploma in Business and Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Level 3 Diploma in Business and Management course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Level 3 Diploma in Business and Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 430 CPD hours / points Accredited by Centre of CPD Excellence Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Level 3 Diploma in Business and Management doesn't require prior experience and is suitable for diverse learners. Career path This Level 3 Diploma in Business and Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Management Marketing HR Project Management Consulting Entrepreneurship Certificates Advanced Diploma in Business Management at QLS Level 7 Hard copy certificate - Included CPD Accredited Digital certificate Digital certificate - Included