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Unlock the complexities of modern political landscapes with our comprehensive course on Political Study. Delve into ideologies like Conservatism, Nationalism, Socialism, Liberalism, Ecologism, and Multiculturalism, gaining a deep understanding of their historical roots, contemporary relevance, and global impact. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Political Study course, learners will explore various aspects of government structures and political systems. They will gain an understanding of how political power is organized and distributed in both the UK and the US, including the roles of the executive, legislative, and judicial branches. They will also learn about the influence of political parties, pressure groups, and electoral processes on shaping policies and decision-making. The course delves into democratic principles and mechanisms like elections and referendums, as well as the concepts of nationalism, multiculturalism, and feminism in modern societies. Learners will study different political ideologies such as conservatism, liberalism, socialism, anarchism, and ecologism, understanding their historical backgrounds and contemporary relevance. Additionally, the course covers important geopolitical issues like the European Union and the concept of devolution, providing a comprehensive foundation for understanding political systems and ideologies globally. Course Curriculum Module 01: Introduction to Politics Module 02: Introduction to the British Constitution Module 03: The Constitutional Framework of US Government Module 04: The Executive Branch of Government Module 05: The Legislative Branch of Government (Congress) Module 06: The Judiciary Module 07: The Judicial Branch of Government Module 08: The Prime Minister and Cabinet Module 09: Political Parties Module 10: Pressure Groups Module 11: Elections and Referendums Module 12: The Electoral Process and Direct Democracy Module 13: Parliament Module 14: Comparative Approaches Module 15: Democracy and Participation Module 16: Nationalism Module 17: Multiculturalism Module 18: Feminism Module 19: Conservatism Module 20: Liberalism Module 21: Socialism Module 22: Anarchism Module 23: Ecologism Module 24: The European Union (EU) Module 25: Devolution Learning Outcomes: Understand British and US constitutional frameworks and political branches. Analyze roles of judiciary, prime minister, and political parties. Evaluate electoral processes, democracy, and direct democracy mechanisms. Compare ideologies like nationalism, liberalism, socialism, and ecologism critically. Discuss multiculturalism, feminism, conservatism, and their political implications. Examine EU policies and impacts of devolution on political systems. CPD 10 CPD hours / points Accredited by CPD Quality Standards Political Study: Conservatism, Nationalism, Socialism and Multiculturalism 6:04:06 1: Module 01: Introduction to Politics 19:38 2: Module 02: The Nature and Sources of The British Constitution 12:34 3: Module 03: The Constitutional Framework of US Government 13:24 4: Module 04: The Executive Branch of Government 15:24 5: Module 05: The Legislative Branch of Government (Congress) 09:57 6: Module 06: The Judiciary 15:36 7: Module 07: The Judicial Branch of Government 12:15 8: Module 08: The Prime Minister and Cabinet 15:03 9: Module 09: Political Parties 15:03 10: Module 10: Pressure Groups 12:18 11: Module 11: Elections and Referendums 19:15 12: Module 12: The Electoral Process and Direct Democracy 17:53 13: Module 13: Parliament 15:12 14: Module 14: Comparative Approaches 14:09 15: Module 15: Democracy and Participation 10:59 16: Module 16: Nationalism 13:45 17: Module 17: Multiculturalism 16:27 18: Module 18: Feminism 13:09 19: Module 19: Conservatism 14:27 20: Module 20: Liberalism 13:28 21: Module 21: Socialism 19:24 22: Module 22: Anarchism 11:59 23: Module 23: Ecologism 14:03 24: Module 24: The European Union (EU) 14:24 25: Module 25: Devolution 13:20 26: CPD Certificate - Free 01:00 Who is this course for? Political science students seeking comprehensive political theory knowledge. Researchers interested in comparative political systems and ideologies. Professionals in public policy analysis and governmental advisory roles. Individuals preparing for civil service examinations and political consultancy. Educators focusing on political theory and constitutional law. Career path Political Analyst Policy Researcher Government Advisor Political Consultant Public Policy Officer Constitutional Law Expert Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

The Communication Skills in Health and Social Care is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Communication Skills in Health and Social Care consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1. Introduction to Health and Social Care Introduction to Health and Social Care 00:16:00 Module 2: Communication and its Relevance Communication and its Relevance 00:48:00 Module 3: Importance of Communication in Healthcare Importance of Communication in Healthcare 00:33:00 Module 4: Professional Communication and Behaviour Professional Communication and Behaviour 00:19:00 Module 5: Interviewing Techniques Interviewing Techniques 00:32:00 Module 6: Adapting Communication to a Patient's Ability to Understand Adapting Communication to a Patient's Ability to Understand 00:19:00 Module 7: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:14:00 Module 8: Human Body Vocabulary with Pictures Human Body Vocabulary With Pictures 00:47:00 Module 9: Equipment, Instrument and Lab Tests Equipment, Instrument and Lab Test 00:19:00 Module 10: Legal aspects and Ethics Legal aspects and Ethics 00:19:00 Module 11: Medical Jargon and Terminology Medical Jargon and Terminology 00:25:00 Module 12: Acronyms and Abbreviation Acronyms and Abbreviation 00:36:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

The Supply Chain Academy can assist you in focusing on the issues and challenges most critical to your team’s success – improving rapport, relationships and productivity, enabling teams to achieve their collective goals, confronting problems, inspiring success and unlocking potential when your team needs it most. We use the Insights Discovery® Personality profiling model, which adds a simple visual methodology that supports effective communication. The Supply Chain Academy can assist you in focusing on the issues and challenges most critical to your team’s success - improving rapport, relationships and productivity, enabling teams to achieve their collective goals, confronting problems, inspiring success and unlocking potential when your team needs it most. Our Team Effectiveness programme is ideal if you want to: monitor your team’s strengths and challenges create space for open and honest dialogue within the team overcome an obstacle that’s holding the team back develop action plans for continuous improvement Insights Discovery - How it Works: Through Insights Discovery® and our own, in-house Insights Discovery® licenced practitioner, we use the Insights Discovery model to understand an individual’s unique preferences. Our Insights Discovery-based people development programmes are simple and deeply insightful. They provide immediate impact and enable positive, lasting change. Insights Discovery® is: Simple: easy to understand so everyone can apply what they learn. Universal: it speaks to everyone at all levels. Deeply Insightful: take you places you never expected. Positive: the supportive language is so engaging it empowers people to change. Fun! The memorable colour energy system that really sticks Using Insights Discovery® as part of a wider programme: Insights Discovery® is at the heart of everything that we do. This simple framework of four colour energies can be used to develop highly-tailored solutions to meet your unique business needs. Example solutions: Increasing communication and collaboration: learn how your team, department or organisation can work together more effectively in a series of Insights Discovery® Workshops. Improving personal effectiveness: as part of a programme of coaching, Insights Discovery can be used to identify areas of strength and help create a development plan tailored to each individual. Developing leaders and sales people: use an understanding of preferences to assess individual and collective strengths and enhance crucial business skills. Explore the concept of change and gain an understanding of the process Understand how different personality types respond to change Engage the wider organisation by building relationships with staff Motivate teams through change

Duration 1 Days 6 CPD hours This course is intended for This course is designed for managers, supervisors, team leaders, or anyone who leads meetings as part of their job and wants to learn how to become a more effective meeting facilitator. Overview Build a foundation for a successful meeting. Prepare for a meeting. Set the stage for a meeting. Facilitate a meeting. Facilitate a specialized meeting Effective facilitators know how to take charge of meetings and lead groups toward successfully completing their work objectives. In this course, you will strategically plan meetings and create formal agendas, lead groups to generate new ideas through brainstorming events, and help people work through facilitated difficult sessions. You will also further develop your facilitation skills by leading virtual meetings and even moderating international sessions. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. Lesson 1: Building a Foundation for Successful Meetings Topic A: Identify Types of Meetings Topic B: Identify Attributes of Strong Meeting Leaders Lesson 2: Preparing for a Meeting Topic A: Clarify the Purpose of the Meeting Topic B: Identify Participants Topic C: Plan Meeting Logistics Topic D: Create an Agenda Lesson 3: Setting the Stage for a Meeting Topic A: Establish a Meeting Climate Topic B: Resolve Challenging Situations Lesson 4: Facilitating a Meeting Topic A: Lead a Meeting Topic B: Make Sound Decisions Topic C: Publish Meeting Minutes Topic D: Close a Meeting Lesson 5: Facilitating Specialized Meetings Topic A: Manage a Brainstorming Session Topic B: Manage a Virtual Meeting Topic C: Manage an International Meeting

Duration 1 Days 6 CPD hours We?ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. 1 - Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives 2 - Verbal Communication Skills Listening and Hearing: They Aren?t the Same Thing Asking Questions Communicating with Power 3 - Non-Verbal Communication Skills Body Language The Signals You Send to Others It?s Not What You Say, It?s How You Say It 4 - Making Small Talk and Moving Beyond The Four Levels of Conversation 5 - Moving the Conversation Along Asking for Examples Using Repetition Using Summary Questions Asking for Clarity and Completeness 6 - Remembering Names Creating a Powerful Introduction Using Mnemonics Uh-Oh?I?ve Forgotten Your Name 7 - Influencing Skills Seeing the Other Side Building a Bridge Giving In Without Giving Up 8 - Bringing People to Your Side A Dash of Emotion Plenty of Facts Bringing It All Together 9 - Sharing Your Opinion Using I-Messages Disagreeing Constructively Building Consensus 10 - Negotiation Basics Preparation Opening Bargaining Closing 11 - Making An Impact Creating a Powerful First Impression Assessing a Situation Being Zealous without Being Offensive 12 - Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations

Duration 1 Days 6 CPD hours This course is intended for This course is intended for managers and individuals who would like to increase their skill in leading and planning meetings. Overview Upon successful completion of this course, participants will have the basic tools needed to initiate and manage meetings that will engage attendees and leave a positive and lasting impression. In this course, participants will learn the needed skills in planning and implementing a successful meeting. Getting Started Workshop Objectives Action Plan Planning and Preparing (1) Identifying the Participants Choosing the Time and Place Creating the Agenda Practical Illustration Planning and Preparing (2) Gathering Materials Sending Invitations Making Logistical Arrangements Practical Illustration Setting Up the Meeting Space The Basic Essentials The Extra Touches Choosing a Physical Arrangement Practical Illustration Electronic Options Overview of Choices Available Things to Consider Making a Final Decision Practical Illustration Meeting Roles and Responsibilities The Chairperson The Minute-taker The Attendees Variations for Large and Small Meetings Practical Illustration Chairing a Meeting (1) Keeping the Meeting on Track Dealing with Overtime Holding Participants Accountable Practical Illustration Chairing a Meeting (2) Running in and Out Cell Phone Ringing Off on a Tangent Personality Conflict Practical Illustration Dealing With Disruptions Running in and Out Cell Phone Ringing Off on a Tangent Personality Conflict Practical Illustration Taking Minutes What are Minutes? What do I Record? A Take-Home Template Practical Illustration Making the Most of Your Meeting The Minute Meeting Using Games Giving Prizes Simple Magic Practical Illustration Wrapping Up Words From the Wise Additional course details: Nexus Humans Meeting Management Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Meeting Management Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Uncover the secrets of safeguarding against unseen threats with our comprehensive curriculum. Immerse yourself in a journey that transcends the mundane, delving into the core of workplace safety. Acquire insights that empower you to navigate regulatory landscapes effortlessly, setting the gold standard for professional competence. In this dynamic course, master the art of risk assessment and management, crafting a shield against potential exposure incidents. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Elevate your understanding as you explore the intricate dance between prevention and control measures, ensuring a resilient defense against bloodborne pathogens. Engage with a curriculum meticulously designed to equip you with the knowledge that not only meets but surpasses industry standards. Your commitment to workplace safety begins here, setting you on a trajectory of excellence. Course Curriculum Module 01: Overview of Bloodborne Pathogens Module 02: Compliance Standards and Recommendations Module 03: Measures for Prevention and Control Module 04: Managing Exposure Incidents Module 05: Assessing and Managing Risks Module 06: Programs for Immunization Module 07: Policies and Procedures in the Workplace Learning Outcomes: Develop expertise in bloodborne pathogen prevention and control strategies. Navigate regulatory standards and guidelines with confidence and precision. Craft effective workplace policies and procedures for optimal safety measures. Master timely and efficient exposure incident response protocols. Conduct thorough risk assessments, ensuring a proactive approach to potential hazards. Gain proficiency in designing and implementing vaccination programs within the workplace. CPD 10 CPD hours / points Accredited by CPD Quality Standards Bloodborne Pathogens Safety Training 2:46:26 1: Module 01: Overview of Bloodborne Pathogens 23:36 2: Module 02: Compliance Standards and Recommendations 21:04 3: Module 03: Measures for Prevention and Control 29:32 4: Module 04: Managing Exposure Incidents 19:50 5: Module 05: Assessing and Managing Risks 23:33 6: Module 06: Programs for Immunization 19:16 7: Module 07: Policies and Procedures in the Workplace 28:35 8: CPD Certificate - Free 01:00 Who is this course for? Healthcare professionals seeking advanced infection control knowledge. Safety officers aiming to enhance workplace health and safety practices. Human resources personnel responsible for policy development and implementation. Emergency response teams looking to sharpen incident response skills. Individuals in supervisory roles keen on fostering a secure work environment. Career path Infection Control Officer Health and Safety Advisor Emergency Response Coordinator Occupational Health Specialist Policy and Procedure Developer Workplace Vaccination Coordinator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to enhance your Accountancy (Accountant Training) skills? If yes, then you have come to the right place. Our comprehensive courses on Accountancy (Accountant Training) will assist you in producing the best possible outcome by learning the Accountancy (Accountant Training) skills. This Accountancy (Accountant Training) Bundle Includes Course 01: Accountancy : Accounting Training Course 02: Introduction to Accounting Course 03: Xero Accounting and Bookkeeping So, enrol in our Accountancy (Accountant Training) bundle now! Other Benefits Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny, bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum breakdown for main course: Section 01: Accounting Fundamental Lecture-1: What is Financial Accounting Lecture-2: Accounting Double Entry System and Fundamental Accounting Rules Lecture-3: Financial Accounting Process and Financial Statements Generates Lecture-4: Basic Accounting Equation and Four Financial Statements Lecture-5: Define Chart of Accounts and Classify the accounts Lecture-6: External and Internal Transactions with companies Lecture-7: Short Exercise to Confirm what we learned in this section Section 02: Accounting Policies Lecture-8: What are Major Accounting Policies need to be decided by companies Lecture-9: Depreciation Policies Lecture-10: Operational Fixed Asset Controls Lecture-11: Inventory Accounting and Controls Lecture-12: Revenue Accounting and Controls Lecture-13: Expenses Accounting and Working Capital ... and more CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Accountancy (Accountant Training) bundle. Requirements To enrol in this Accountancy (Accountant Training), all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Accountancy (Accountant Training). Certificates 3 CPD Accredited PDF Certificates for Free Digital certificate - Included 3 CPD Accredited PDF Certificates for Free Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

The aim of this programme is to help attendees create better quality technical documents in an organised and efficient manner. It will give those new to the topic an appreciation of how to approach the task professionally whilst those with more experience will be able to refresh and refine their skills. The programme comprises three complementary one-day modules: The programme presents a structured methodology for creating technical documents and provides a range of practical techniques that help delegates put principles into practice. Although not essential, it is strongly advised that delegates for modules 2 and 3 have already attended module 1, or another equivalent course. Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. This course will: Explain the qualities and benefits of well written technical documents Present a structured approach for producing technical documents Review the essential skills of effective technical writing Demonstrate practical methods to help create better documents Provide tools and techniques for specification and report writing Review how technical documents should be issued and controlled Note: the content of each module as shown here is purely indicative and can be adapted to suit your particular requirements. Module 1: Essential skills for technical writers 1 Introduction to the programme Aims and objectives of the module Introductions and interests of participants 2 Creating effective technical documents What is technical writing? how does it differ from other writing? Key qualities of an effective technical document Communication essentials and the challenges faced by technical writers The lessons of experience: how the best writers write The five key steps : prepare - organise - write - edit - release (POWER) 3 Preparing to write Defining the document aims and objectives; choosing the title Understanding technical readers and their needs Getting organised; planning and managing the process Integrating technical and commercial elements The role of intellectual property rights (IPR), eg, copyright 4 Organising the content The vital role of structure in technical documents Deciding what to include and how to organise the information Categorising information: introductory, key and supporting Tools and techniques for scoping and structuring the document Creating and using document templates - pro's and con's 5 Writing the document Avoiding 'blinding them with science': the qualities of clear writing Problem words and words that confuse; building and using a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity Using diagrams and other graphics; avoiding potential pitfalls 6 Editing and releasing the document Why editing is difficult; developing a personal editing strategy Some useful editing tools and techniques Key requirements for document issue and control Module 2: Creating better specifications 1 Introduction Aims and objectives of the day Introductions and interests of participants The 'POWER' writing process for specifications 2 Creating better specifications The role and characteristics of an effective specification Specifications and contracts; the legal role of specifications Deciding how to specify; understanding functional and design requirements Developing the specification design; applying the principles of BS 7373 Getting organised: the key stages in compiling an effective specification 3 Preparing to write a specification Defining the scope of the specification; deciding what to include and what not Scoping techniques: scope maps, check lists, structured brainstorming The why/what/how pyramid; establishing and understanding requirements Clarifying priorities; separating needs and desires: the MoSCoW method Useful quantitative techniques: cost benefit analysis, QFD, Pareto analysis Dealing with requirements that are difficult to quantify 4 Organising the content The role of structure in specifications Typical contents and layout for a specification What goes where: introductory, key and supporting sections Creating and using model forms: the sections and sub sections Detailed contents of each sub-section Exercise: applying the tools and techniques 5 Writing the specification Identifying and understanding the specification reader Key words: will, shall, must; building and using a glossary Writing performance targets that are clear and unambiguous Choosing and using graphics Exercise: writing a specification 6 Editing and releasing the document Key editing issues for specifications Issue and control of specifications Module 3: Writing better reports 1 Introduction Aims and objectives of the day Introductions and interests of participants The 'POWER' technical writing process for technical reports 2 Creating better reports What is a technical report? types and formats of report The role and characteristics of an effective technical report Understanding technical report readers and their needs The commercial role and impact of technical reports Getting organised: the key stages in compiling a technical report 3 Preparing to write reports Agreeing the terms of reference; defining aims and objectives Being clear about constraints; defining what is not to be included Legal aspects and intellectual property rights (IPR) for reports Preparing the ground; gathering information and reference documents Keeping track of information: note making, cataloguing and cross referencing Tools and techniques for developing a valid and convincing argument 4 Organising the content The role of structure reviewed; some typical report structures Who needs what: identifying the varied needs of the readership What goes where: introductory, key and supporting sections Creating and using model forms: the sections and sub sections Detailed contents of each sub-section Exercise: applying the tools and techniques 5 Writing the report Planning the storyline: the report as a journey in understanding Recognising assumptions about the reader; what they do and don't know Converting complex concepts into understandable statements Presenting technical data and its analysis; the role of graphics Presenting the case simply whilst maintaining technical integrity Exercise: writing a technical report 6 Editing and releasing the report Key editing issues for technical reports Issue and control of technical reports

This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: Review and discuss the role and purpose of specifications Present a structured approach for organising and producing specifications Explain each of the key steps involved in creating effective specifications Review some methods for assisting in defining requirements Explain how to define the scope and develop the structure for a specification Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled 1 Introduction Course objectives Review of participants' needs and objectives 2 Specifications in perspective The role and purpose of specifications The impact of specifications on commercial performance The qualities of an effective specification The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 Step 1: Preparing to write Defining the purpose the specification; integrating the specification and contract Deciding how to specify: when to specify in functional and technical terms Getting the right people involved at the right time; engaging stakeholders Applying procedures for writing, issuing and controlling specifications 4 Step 2: Organising the specification content Scoping the document: scope maps, check lists, structured brainstorming Clarifying requirements; separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, Pareto analysis Deciding what goes where; typical contents and layout for a specification Creating and using model forms: typical sections and sub sections 5 Step 3: Writing the specification Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Important words; will, shall, must; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity 6 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 7 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 8 Course review and action planning What actions should be implemented to improve specifications? Conclusion