12602 Courses

A whole day of workshops for groups of pupils throughout your school, delivered by a dedicated ally of disabled people. Engaging and thought-provoking, these workshops are a must for schools that want to challenge prejudice and promote disability equality. Workshops will help pupils to: learn more about disability and human rights hear disabled people’s perspectives identify common stereotypes and some of the prejudices disabled people face consider what disability is and how it arises understand the difference between impairment and disability review terminology and its effect on disabled people’s identities learn about disabled people who have made a difference ask sensitive questions anonymously become advocates for disability equality 95-100% of participants say that they found our workshop helpful Some of the reasons pupils have given for finding the workshop helpful are: “Until today I had always been scared of disabled people but today I have learnt that disabled people have a heart and emotions too.” “I now understand more about disabilities. My sister and brother has disabilities.” “It shows that although disabled people have limits they can do many things.” “Because presenter told in very simply way about complicated things and used interesting examples.” “Now I know that disabled people do things differently.” FAQs: How long is each workshop? 40-45 minutes; this can be adjusted to fit in with your school day. How many workshops will you deliver? We can deliver up to six workshops in a day. How many pupils should there be in each group? The workshops are interactive, so they are more effective with groups of around 20 pupils. We are often asked to work with larger groups and this still generates excellent feedback from pupils and staff. What year groups are these workshops for? The workshops are suitable for all year groups in primary and secondary schools; we adapt the content and presentation according to the age of pupils. Does a member of staff need to stay with the group? Yes, we ask that a member of staff is present at each workshop. Will you need any equipment? We ask for a computer, projector and access to the internet. Pupils will need a pen to write with. How are the workshops evaluated? At the end of each workshop we ask all (except the youngest) pupils to write down if they have found it helpful or not and why; we may also offer them an opportunity to ask a question anonymously.If schools have opted for this (please see optional extras below) we will send the school written responses to questions and a transcript of pupils’ feedback as evidence of impact. Cost: CSIE price: £800+vat plus expenses Optional extras: a) written responses to pupils’ anonymous questions (£50+vat) b) transcript of pupils’ feedback, as evidence of impact (£50+vat)

The Level 5 Diploma in Education and Training (L5 DET) is an industry-standard qualification for those teaching in the post-16 sector.

An inspiring practical day learning textiles skills with textiles artist Nikki Parmenter.

International Summer School for 13-18 year olds from all over the world at St Andrews, Cambridge and Yale Universities.

Duration 4 Days 24 CPD hours This course is intended for While no prior programming or web development experience is required, target students should have good foundational computer skills. Overview Set up the tools and resources you need to perform Web Development. Create web pages in HTML, constructing valid, well-formed elements, including navigation links, sections, titles, and semantic markup. Enhance HTML content with tables, images, movies, and audio. Apply styles to HTML elements using CSS. Use CSS to format the edges, size, position, and layering of HTML elements. Apply complex style rules using advanced CSS selectors, including pseudo-class selectors, structural selectors, and pseudo-element selectors. Create complex layouts using CSS newspaper style columns, grid layouts, and flexible box layouts. Improve the quality of web content, including adaptability (different displays and devices), searchability, usability, and accessibility. Submit data through URL query strings and web forms for processing by a web application server. Write JavaScript code to make web pages more interactive, perform data processing tasks directly in the browser, and manipulate items in the current web page. Write JavaScript code to iterate through collections of elements in a page to get and set their attributes and add event listener code. Use third-party libraries and frameworks for web front-end development. Modern organizations depend heavily on the web to perform core business operations such as marketing, advertising, and selling products, providing services, and communicating with customers, partner organizations, and employees. Whatever you're creating on the web, HTML, CSS, and JavaScript? likely play an important role. These three languages provide the core toolkit for anyone looking to perform web development work. This course covers the fundamentals of web development using these three languages. Prerequisites This course assumes that students have strong experience working with computers. Previous experience programming in other languages is helpful, but not required for students to benefit from this course. Lesson 1: Setting Up Your Web Development Environment Topic A: Prepare Your Web Platform Topic B: Prepare Your Web Development Tools and Processes Topic C: Monitor the Web Request-Response Cycle Lesson 2: Creating Web Content in HTML Topic A: Create a Basic Web Page Topic B: Provide Navigation Links Between Web Pages Topic C: Improve Web Page Structure and Navigation Lesson 3: Adding Tables and Multimedia Content to a Web Page Topic A: Create a Table Topic B: Embed Images, Movies, and Audio in a Web Page Lesson 4: Applying Styles to Web Content Topic A: Apply Styles to HTML Topic B: Create a Style Sheet Topic C: Use Web Fonts Lesson 5: Controlling Edges, Size, and Position Topic A: Format Element Edges and Corners Topic B: Control an Element's Height and Width Topic C: Control an Element's Position and Layering Topic D: Normalize and Reset Browser CSS Defaults Lesson 6: Applying Complex Style Rules Topic A: Use Advanced Selectors Topic B: Manage User Interface States Topic C: Make Structure Apparent to Users Topic D: Use CSS Pseudo-Element Selectors Lesson 7: Creating Complex Layouts Topic A: Use CSS to Create Newspaper Style Columns Topic B: Use CSS to Create Grid Layouts Topic C: Use CSS to Create Flexible Box Layouts Lesson 8: Improving Web Content Topic A: Adjust the Layout for a Wide Variety of Devices Topic B: Perform Basic Search Engine Optimization Topic C: Test Your Website Lesson 9: Submitting Data to a Web Server for Processing Topic A: Submit Data Through a URL Topic B: Submit Data Through a Web Form Lesson 10: Writing JavaScript Code Topic A: Add JavaScript to a Web Page Topic B: Perform Operations on Data Topic C: Program Repetitive Tasks Topic D: Manipulate DOM Objects Lesson 11: Enumerating and Processing Collections of Elements Topic A: Enumerate Elements Topic B: Attach Events Through Code Lesson 12: Using Third-Party Libraries and Frameworks Topic A: Use a Third-Party JavaScript Library Topic B: Create a Web Page Based on a Third-Party Framework Additional course details: Nexus Humans Web Development with HTML5, CSS, and JavaScript (v1.0) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Web Development with HTML5, CSS, and JavaScript (v1.0) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course. Overview Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Customer Service - A Baseline Recognizing Your Customers Understanding Your Role in Customer Service 2. Developing A Customer Service Mind-Set Leveraging Your First Impression Feeling Positively About Customers Mastering Moods and Emotions 3. Identifying Customer Needs Understanding the Customer\'s Situation Avoiding Assumption and Prejudgment Meeting Basic Needs Seeking to Exceeding Expectations Building Repeat Relationships 4. Connecting with the Customer Achieving Authenticity through Body Language Responding Effectively to Problems Mastering Online Etiquette Seeking Customer Feedback 5. Dealing with Difficult Situations Effectively Addressing Complaints De-escalating Anger Establishing Common Ground Remaining Calm, Respectful and Objective 6. Effectively Addressing Complaints Creating a Memorable Customer Experience Additional course details: Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

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NOCN NVQ Level 3 Diploma in Supervising Hire and Rental Operations

ProQual NVQ Level 3 Diploma - Testing, Inspecting and Thorough Examination of Plant, Machinery, Equipment or Accessories - on-site assessment - we come to you

NOCN NVQ Level 2 Diploma in Hire and Rental Operations