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2508 Courses

Medical Receptionist and Secretary Diploma

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary Diploma course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary Diploma course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing thiscourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Diploma Course Course 01: Medical Receptionist and Secretary Diploma Course 02: Report Writing Course Course 03: Level 4 Time Management Course ***Others Included of Medical Receptionist and Secretary Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Diploma Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary Diploma course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary Diploma course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Medical Receptionist and Secretary Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist and Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Medical Receptionist and Secretary Diploma
Delivered Online On Demand24 hours
£12

Coding with Python 3

4.7(160)

By Janets

Register on the Coding with Python 3 today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Coding with Python 3 is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Coding with Python 3 Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Coding with Python 3, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: Introduction and Setup Introduction 00:03:00 Why is Python 3 worth learning 00:04:00 Installing Python 3 on Windows 00:08:00 Installing Python 3 on Ubuntu and Mac 00:08:00 Taking a closer look at Python 3 IDLE 00:05:00 Module 02: Python Programming Basics Math operators 00:12:00 Strings 00:08:00 Variables and variable naming rules 00:11:00 Our first program 00:12:00 Type, len, str, int, float, functions 00:09:00 True or false Boolean 00:10:00 If-statement 00:05:00 If and else 00:13:00 Using elif for multiple statements.mp4 00:09:00 While loop 00:16:00 Infinite loops with break 00:07:00 Using continue in a loop.mp4 00:06:00 For Loop 00:10:00 Importing Python libraries 00:12:00 Module 03: Functions- Coding Exercises Defining functions in Python 3 00:15:00 Local and global variables 00:10:00 Coding guess the number program 00:16:00 Reverse a string function 00:07:00 Calculate area of a circle program 00:11:00 Simple Python calculator 00:15:00 Removing vowels from string program 00:13:00 Find the largest number out of three 00:16:00 Module 04: Lists, Tuples and Dictionaries Python lists 00:15:00 Creating smaller lists out of a bigger one 00:09:00 Manipulating lists and elements 00:08:00 Append, insert, remove, sort 00:11:00 Tuples 00:13:00 Introduction to dictionaries 00:10:00 Values, keys, items, get 00:08:00 Dictionary comprehension part 1 00:08:00 Dictionary comprehension part 2.mp4 00:07:00 Advanced string manipulation 00:12:00 Upper, lower, isupper, islower 00:09:00 Split, strip, join, startswith, endswith 00:13:00 Module 05: Files in Python 3 Navigating through system with OS library 00:29:00 Reading and writing to files 00:16:00 Reversing text from a file 00:17:00 Module 06: Error Handling Try and except 00:13:00 Try and finally 00:15:00 Module 07: Object Oriented Programming Classes 00:22:00 Changing class attributes 00:10:00 Built in class attributes 00:08:00 Using your class in a different program 00:05:00 Using your class in a program 00:26:00 Implementing students count option 00:05:00 Class inheritance 00:12:00 Overriding methods in a class 00:08:00 Module 08: Date & Time Printing and calculating date and time 00:30:00 Different date formats 00:09:00 Module 09: Regular Expressions Extracting useful data 00:23:00 Regex part 1 00:23:00 Regex part 2 00:17:00 Module 10: Interacting with HTTP Performing HTTP GET requests 00:20:00 Performing POST requests 00:04:00 Handling website redirections 00:03:00 BeautifulSoup 00:29:00 Encoding in requests 00:11:00 Session objects and cookies 00:21:00 SSL certificate, authentication, etc 00:21:00 JSON library and proxies 00:21:00 Module 11: Networking in Python 3 Socket terminology 00:09:00 Connecting two machines 00:21:00 Coding a chat program 00:35:00 Receiving desired amount of data 00:20:00 Socket timeout and options 00:08:00 UDP server and client 00:13:00 AF_UNIX and raw_sockets 00:14:00 Module 12: Threading Introduction to threading part 1 00:28:00 Introduction to the threading part 2 00:22:00 Theory behind threaded server 00:15:00 Module 13: E-mails, PDFs, Images Sending emails using smtplib 00:32:00 PDF files 00:11:00 Images in Python 3 00:16:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Coding with Python 3
Delivered Online On Demand17 hours 36 minutes
£25

Implementing Aruba OS-CX Switching, Rev. 20.21

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Typical candidates for this course are IT Professionals who will deploy and manage networks based on HPE's ArubaOS-CX switches. Overview After you successfully complete this course, expect to be able to: Use NetEdit to manage switch configurations Use the Network Analytics Engine (NAE) to implement scripting solutions to provide for proactive network management and monitoring Compare and contrast VSX, VSF, and backplane stacking Explain how VSX handles a split-brain scenario Implement and manage a VSX fabric Define ACLs and identify the criteria by which ACLs select traffic Configure ACLs on AOS-CX switches to select given traffic Apply static ACLs to interfaces to meet the needs of a particular scenario Examine an ACL configuration and determine the action taken on specific packets Deploy AOS-Switches in single-area and multi-area OSPF systems Use area definitions and summaries to create efficient and scalable multiple area designs Advertise routes to external networks in a variety of OSPF environments Promote fast, effective convergence during a variety of failover situations Use virtual links as required to establish non-direct connections to the backbone Implement OSFP authentication Establish and monitor BGP sessions between your routers and ISP routers Advertise an IP block to multiple ISP routers Configure a BGP router to advertise a default route in OSPF Use Internet Group Management Protocol (IGMP) to optimize forwarding of multicast traffic within VLANs Describe the differences between IGMP and IGMP snooping Distinguish between PIM-DM and PIM-SM Implement PIM-DM and PIM-SM to route multicast traffic Implement Virtual Routing Forwarding (VRF) policies to contain and segregate routing information Create route maps to control routing policies Understand the use of user roles to control user access on AOS-CX switches Implement local user roles on AOS-CX switches and downloadable user roles using a ClearPass solution Implement 802.1X on AOS-CX switch ports Integrate AOS-CX switches with an Aruba ClearPass solution, which might apply dynamic role settings Implement RADIUS-based MAC Authentication (MAC-Auth) on AOS-CX switch ports Configure captive portal authentication on AOS-CX switches to integrate them with an Aruba ClearPass solution Combine multiple forms of authentication on a switch port that supports one or more simultaneous users Configure dynamic segmentation on AOS-CX switches This course teaches you the advanced skills necessary to implement and operate enterprise level Aruba campus switching solutions. You will build on the skills you learned at the Associate level to configure and manage modern, open standards-based networking solutions using Aruba's OS-CX routing and switching technologies. In this course, participants learn about ArubaOS-CX switch technologies including: securing port access with Aruba's dynamic segmentation, redundancy technologies such as Multiple Spanning Tree Protocol (MSTP), link aggregation techniques including Link Aggregation Protocol (LACP) and switch virtualization with Aruba?s Virtual Switching Extension (VSX) and Aruba's Virtual Switching Framework (VSF). This course is approximately 50% lecture and 50% hands-on lab exercises. Introduction to Aruba Switching Switches overview Architectures NetEdit Overview Centralized configuration Switch groups/templates AOS-CX mobile App Network Analytics Engine (NAE) Overview Configuration Core NAE feature lab sflow, local mirror, remote mirror VSX VSF vs. VSX: access and Agg/core design Stacking review VSF and uni/multi packet forwarding Stack fragments / split brain VSX Overview: roles, control, data, management planes VSX components (ISL, Keepalive, VSX LAG, Active Gateway, Active-Forwarding, Link Delay) Split Brain scenario Upstream Connectively Options (ROP single VRF, SVIs with multiple VRF, VSX Lag SVIs with multiple VRFs) Upstream/Downstream unicast traffic flow (South-North and North-South) VSX Configuration: VSX and Active Gateway VSX firmware updates ACLs Overview: types, components MAC ACL, Standard ACL, Extended ACL, Classifier-based Policies Configuration: wildcard bits, logging, pacl, vacl, racl Advanced OSPF Review basic OSPF Multi area: setup and aggregation Area-Types Stub, Totally Stub, NSSA, Totally NSSA External routes OSPF tuning: costs, bfd, gr, auth, vrrp, virt link BGP Overview: i/e bgp, as numbers Best path selection Configuration: route announcement Route filtering to prevent transit as IGMP Overview Querier Snooping Unknown multicasts Multicast Routing: PIM Overview PIM DM 802.1X Authentication Overview: roles, requirements, coa, accounting Dynamic port configuration: avp, acl, qos, VLAN Port-based vs. user-based: examples Radius service tracking, critical VLAN MAC Authentication Overview: Use cases Radius-based MAC Auth Dynamic Segmentation Leverage dynamic segmentation features Configure tunneled-node on AOS-CX switches Describe when and how to configure PAPI enhanced security, high availability, and fallback switching for tunneled-node Quality of Service Overview VoQ (Virtual Output Queue) QOS: queueing, QOS marks, dot1p, dscp Trust levels QOS configuration: port, VLAN, policies Interaction with user roles Queue configuration Rate limiters LLDP-MED Additional Routing Technologies VRF - Management VRF PBR MDNS PIM SM Capitve Portal Authentication Overview of guest solutions Built-in web auth ClearPass redirect with CPPM

Implementing Aruba OS-CX Switching, Rev. 20.21
Delivered OnlineFlexible Dates
Price on Enquiry

Computer Maintenance, PAT & Cyber Security - 8 Courses Bundle

By NextGen Learning

Are you fascinated by the inner workings of computers and the ever-evolving world of technology? Are you seeking an exciting career path combining your passion for computer maintenance, cybersecurity, and cutting-edge advancements? Look no further! Our comprehensive "Computer Maintenance, PAT & Cyber Security" bundle will equip you with the skills and knowledge needed to thrive in this rapidly growing industry. The need for skilled computer maintenance professionals has never been greater in today's digital landscape. By joining our Computer Maintenance course, you'll gain valuable knowledge and practical skills to set you apart from the competition. Whether you aspire to work in IT helpdesk support, computer repair services, network administration, or cybersecurity, this course covers all the essential aspects to kick-start your career. Learning Outcomes: Develop expertise in building and configuring computers, enabling you to provide comprehensive computer maintenance services. Acquire advanced knowledge of network security, encryption, and cybersecurity principles, empowering you to protect networks and data from cyber threats. Master computer vision using C++ and OpenCV with GPU support, equipping you to work on cutting-edge projects like computer vision and augmented reality. Gain proficiency in troubleshooting Windows 10 issues, enhancing your skills as an IT helpdesk technician and enabling you to resolve complex software problems through our Computer Maintenance course. Obtain certification in Portable Appliance Testing (PAT), enabling you to ensure electrical safety in workplaces and comply with industry regulations. Our comprehensive computer maintenance course bundle is designed to equip you with the skills and knowledge necessary to excel in these in-demand fields. With a focus on practical learning and real-world applications, this bundle offers a unique opportunity to build a strong foundation and open doors to exciting career prospects. Computer Maintenance, PAT & Cyber Security Bundle Curriculum are: Building Your Own Computer Computer Networks Security from Scratch to Advanced Computer Vision By Using C++ and OpenCV with GPU support Advance Windows 10 Troubleshooting for IT HelpDesk Portable Appliance Testing (PAT) Internet of Things Cyber Security Awareness Training Encryption Take advantage of this incredible opportunity to enhance your skills and embark on a rewarding career in computer maintenance, PAT, and cyber security. Enrol now and take the first step towards a future filled with exciting opportunities and job prospects in this fast-paced and ever-evolving industry. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Computer Maintenance course is for: Aspiring computer maintenance professionals. IT helpdesk technicians. Individuals are interested in cybersecurity. Tech enthusiasts. Professionals in the electrical industry. Career path Our Computer Maintenance course will prepare you for a range of careers, including: Computer Maintenance Technician (£20K-£25K) Network Security Analyst (£30K-£45K) IT Helpdesk Technician (£20K-£30K) Cybersecurity Specialist (£40K-£70K+) Computer Vision Engineer (£40K-£60K) Electrical Safety Inspector (£25K-£35K) Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Computer Maintenance, PAT & Cyber Security - 8 Courses Bundle
Delivered Online On Demand30 hours
£39

Garden Design & Maintenance

By OnlineCoursesLearning.com

How do you do garden maintenance? How do you design a good garden? What are the principles of garden design? Taken this Garden Design and Maintenance Online Course you will be able to learn everything you will need to become a professional in this field. If you already have the experience, you will be able to improve and grow as a specialsit.   Whether you are thinking of starting a career outdoors as a gardening expert or you are already working in the industry and are thinking of starting your own garden company, then the Garden Design and Maintenance Diploma is the right choice for you. Introduction to the Garden Design and Maintenance Diploma. This information-packed course will teach you the basics you need to start your own gardening company or boost your career within the gardening industry. You can turn your hobby into a successful business by completing the twenty-nine modules and passing the multiple-choice question test. The modules cover everything from basic gardening to pest control, landscaping, and more. The course takes approximately fifteen hours to complete and on successful completion, you will have the ability to download and print your industry recognised diploma. When applying for a position within the gardening industry, your potential employer will be able to confirm your certification online. During your studies, you will enjoy the convenience of studying at your own pace with no set schedule and from anywhere using any device, as long as you have a connection to the internet to access the modules.   What You Will Learn The twenty-nine modules included in this Online Course Garden Design and Maintenance Diploma are brimming with information to help you jump start your gardening career and turn your hobby and passion into a money-making opportunity. Learn the basics of gardening from the various soil types to plant planning and purchasing. Identify an effective garden planning process from the initial consultation with the client through to site surveys, maintenance planning, to the final and completed project. Know different garden design styles. Learn how to gain inspiration throughout the day, how to design a mood board and how to implement your design effectively for the best results. Understand site surveys, approvals and measuring techniques. Learn how to use survey maps, photographic records and what surveys and appraisals you are going to need before you begin. Learn the benefits of project planning. Know the five forms that should be included in all your client packs. Learn more about drawing a plan and essential graphic skills. Know the various surfaces and materials, understand what hard landscaping is and how to deal with it. Know the secrets of great soil. Understand the importance of the right plan selection and care. This includes use of colours to make an impact. Gain valuable plant knowledge that you can use daily to make the best choices based on your design, garden location and finish. Learn how to identify high maintenance areas within any garden. Know the different options when it comes to low maintenance planning. Learn the importance of sustainability. Know what plants to use, about water conservation and how to recycle and reuse when working in any garden. Learn essential tips for reducing maintenance in difficult to manage and overgrown gardens. Know what equipment you are going to need, what equipment you will need for certain jobs and what each item is capable of. Get a good understanding of the most common garden pests, natural and chemical pesticides, integrated pest management and how to come up with a pest management plan that will work. Identify effective solutions for difficult gardens from adding container plants to adding additional irrigation and more. Know what to plan in a herb and vegetable garden. Know what you need to start your own gardening business to achieve success. Learn more about marketing your business, health and safety in the workplace, insurance, tax and record keeping, just to name a few of the points covered in this industry recognised course. Gain valuable insight into raising flower beds, laying patios, decking, fencing, know more about artificial grass, how to lay lawn and how to build a fish pond. Benefits of the Garden Design and Maintenance Diploma This course is designed to provide you with a wide range of benefits, including: An easy to understand syllabus that you can learn at home and in your own time. Improve your career prospects with an industry recognised diploma. Learn using any device at any time. Enjoy ongoing support during your studies.   Video review to learn how to design the perfect landscape   Course Modules/Lessons   Module 1: Gardening Basics Soil type, soil evaluation & soil improvement: learn about the different types of natural soil and additional plant mixers that can be used to stimulate plant growth. Garden planning & preparation: Understand the importance of initial planning on paper, before beginning the practical aspects of gardening. Plant planning & purchase tips: Determine plant types and their uses, discover plant purchasing techniques. Maintenance-Soil Nourishment & Watering: Learn the different materials essential for the nourishment of soil to facilitate the growing and maintenance of healthy plants. Module 2: Garden Design Process To discover the importance of the initial consultation, ongoing discussions, clarity, and onsite analysis. To understand the necessity of site surveying and garden concept plans to aid the decision- making process and avoid potential mishaps. The basic elements of a good garden design, including the plant options, hardscapes, texture, and color elements. To become aware of the process in reaching the master garden plan stage and incorporating further elements during the implementation stage. Module 3: Garden Design Styles The importance of gathering inspiration daily from all avenues of your life, nature, other gardens, books, online and your creative inspiration. An expansive list of garden design possibilities and the insight that there can be one singular theme, a combination of two or more or an adapted version of any. How creating a garden design mood board assists both the owner and garden designer in creating a visual effect of the ideas, colours, plants and preferred overall theme, which can be incorporated into the garden space and features available. How to use a virtual mood board created from an array of images. Module 4 : Survey, Site Appraisal & Measuring Techniques Materials and areas of measurements required for surveying a site for garden design The various measurement techniques used for accurately measuring the different aspects required for completing a site survey, including curved and irregular areas Various scales used in recording site measurements on survey maps Correct photographic recordings and survey map drawing requirements Module 5 : Planning Your Projects Learn the benefits of project planning regardless of the size of project Become knowledgeable in the stages of project planning Discover the importance of creating timelines, chronological action step lists and available resources Learn about developing preliminary plans and baseline plans when planning a garden project Module 6 : Proportion Illusions & Effective Use of Space Discover ways to incorporate and create optical illusion methods to enhance small garden spaces so they appear larger than life, such as creating focal points and distractions You will learn many techniques including the use of long lines and garden division methods The effective use of space to create a garden that suits all tastes and preferences Learn about narrow plant varieties, shelf layering and creating a portable garden to suit small gardens Module 7 : Drawing a Plan & Graphics Skills You will learn how time spent with creative experimentation on paper can result in saving a lot of timely and costly delays and allow for the optimal garden creation for each space You will learn how to draw a garden plan which offers beauty and practicality once you have carried out a site survey and consultation You will discover how to create a scale for your garden plan that allows ease of following and minimize mistakes You will know how to create a graphic from your garden plan to show best visual representation for the proposed changes and design options Module 8 : Surface & Materials/Hard Landscaping The different considerations you should make before deciding which garden surface materials to choose for each landscape for effective style and functionality. The different hard landscaping options, which can be used for varying garden requirements and preferences from solid garden flooring options like stone and concrete to softer, uneven options such as glass beadings or pebbles. The advantages and uses of combining two or more hard surface options within one garden such as cost, functionality and style. How to be familiar with the creative use of hard landscaping materials that are used to turn dull spaces into stunning visual displays and create functional but attractive garden areas. Module 9 : Secrets of Great Soil Learn the composition of the various soil types including their textures and unique components. Learn the advantages and disadvantages of the different types of soil and what can be done to enhance each for increased fertility. Discover the types of plants that are best suited to each soil type: sandy, chalky, clay, peat, silt and loam. Discover the secrets of creating great soil by use of organic, natural materials. Module 10 : Plant Selection and Care Learn the advantages of planting native species to enhance your garden and surrounding wildlife species Learn how to best use space constraints and other factors to adhere to when planning the spatial aspects of plant life. Learn about color themes and the color wheel so that the garden plants, shrubs and trees chosen complement the existing background and client preferences. Learn about the effect of sunlight and climate features in relation to plant selection. Module 11 : Plant Knowledge Understand plant reproductive systems: Asexual and sexual reproduction, plus a little plant physiology. Receive a brief introduction to plant classification for a beginning to what plants to use. Learn what plants work well in different gardens and the importance of matching certain plants together. Learn about exotic and tropical plants, the care they need and how to grow them in temperate climates. Module 12 : Low Maintenance Gardens/Planting How to identify high maintenance areas in an existing garden The different types of low maintenance gardens How to use gravel, soil, and turf to make the garden maintenance lower How planting few varieties, but more in number is a solution Module 13 : Sustainability Why creating a garden with plants that are maintainable is important Why edible plants are sustainable Going native with plants for sustainability Reusing and Recycling Materials in the Garden Module 14 : Garden Maintenance How to reduce maintenance if it is getting out of control Pruning and deadheading for appropriate care of plants How to perform natural pest control Winterisation in a temperate climate is an essential part of owning a garden Module 15 : Equipment What equipment you will need to run a garden design & maintenance service How to choose the right tools for each job What each piece of equipment is capable of About racks & stakes for vine plants Module 16 : Pest Control How to define and identify common gardening pests The difference between natural and chemical pesticides How to garden based on the pests in your garden How to monitor the pests in your garden to determine if a treatment plan is working Module 17 : Solutions to Difficult Gardens About adding container plants to keep the plants owners love without possible difficulties How changing irrigation and watering systems can make a difficult garden easier to manage About adding new plants with an eye towards low maintenance or new landscaping for easier gardens How sometime starting over is the best option Module 18 : Vegetable and Herb Gardens What to plant How to plant vegetable and herb gardens How to fertilize the garden About canning Module 19 : Running Your Own Gardening Business About tailoring your services to meet the needs of groups of customers How to build a website presence How to price your service Why customer service is essential Module 20: Marketing and Social Media About website business marketing About marketing and social media for a bricks and mortar company Why networking is still important About advertising costs Module 21: Health and Safety Health and safety laws, including OSHA guidelines The responsibilities of an employer, employee and safety officer The risks involved in gardening The employee training requirements Module 22: Insurance, Tax, and Record Keeping An overview of the types of insurance required The income business tax structure Record keeping and software: you will need to have detailed records for taxes, which is made easier by software Benefits of hiring an accountant Module 23: How to Build Raised Flower Beds Benefits of raised beds Materials to use for raised beds Ideal dimensions for raised beds Step by step directions of how to make a raised bed Module 24: How to Lay a Patio What is a patio What is an ideal size for a patio What materials to use for a patio Materials needed to lay a patio Module 25: Decking Planning a deck Ideal Placement of a deck Choosing the material to build it with Tools needed Module 26: How to Erect a Garden Fencing The importance of fencing What factors to consider while deciding upon a fence type Choosing the best option for a particular garden The types of fences available and where to use them Module 27: How to Turf a Garden/Lay a Lawn Choosing the right grass or turf for the lawn How to prepare the soil for turf How to take care of turf to establish a lawn A step by step guide to laying turf Module 28: How to Lay Artificial Grass Areas Why there is a need for artificial turf The types of turf available Calculation of cost and material Material you will need Module 29: How to Build a Garden Pond Choosing the right site Selecting the correct lining Material and tools needed to build the pond Step by step instructions to build a basic pond

Garden Design & Maintenance
Delivered Online On Demand
£50

VMware vSphere: Design [V8]

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for System integrators, Consultants, Solution architects Overview By the end of the course, you should be able to meet the following objectives: Create a vSphere design given a case study Identify and assess the business objectives of the vSphere environment Identify business requirements, constraints, assumptions, and risks, for all layers in the vSphere environment Apply a framework to a design Analyze design choices for vCenter, ESXi, storage, networking, vSphere clusters, and virtual machines Identify design decisions to ensure manageability, which include scalability, capacity planning and lifecycle management Identify design decisions to ensure that the vSphere environment is highly available Identify design decisions to ensure that the vSphere environment performs well Identify design decisions to ensure that the vSphere environment is secure Identify design decisions to ensure that the vSphere environment can recover from data loss or disaster This three-day course equips you with the knowledge, skills, and abilities to design a VMware vSphere 8 virtual infrastructure. You follow a proven approach to design a virtualization solution that ensures availability, manageability, performance, recoverability, and security. The approach presented follows VMware best practices. This course discusses the benefits and risks of available design alternatives and provides information to support making sound design decisions. Course Introduction Introductions and course logistics Course objectives Infrastructure Assessment Describe various design framework principles Follow a proven process to design a virtualization solution Define customer business objectives and requirements Use a systematic method to evaluate and document a conceptual model Create a logical design from a conceptual model Recognize key information contained in the physical design Designing for Manageability: Capacity Planning Make capacity planning design decisions that adhere to business requirements Design capacity planning strategies that meet the needs of the vSphere environment and follow VMware best practices Calculate compute and storage requirements for the VMs in the vSphere environment Designing for Manageability: Scalability Make scalability design decisions that adhere to business requirements Design scalability strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Manageability: Lifecycle Management Make lifecycle management design decisions that adhere to business requirements Design lifecycle management strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Availability Make availability design decisions that adhere to business requirements Design availability strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Performance Make performance design decisions that adhere to business requirements Design performance strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Security Make security design decisions that adhere to business requirements Design security strategies that meet the needs of the vSphere environment and follow VMware best practices Designing for Recoverability Make recoverability design decisions that adhere to business requirements Design recoverability strategies that meet the needs of the vSphere environment and follow VMware best practices Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSphere: Design [V8] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSphere: Design [V8] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

VMware vSphere: Design [V8]
Delivered OnlineFlexible Dates
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Red Hat Virtualization (RH318)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Linux system administrators, virtualization administrators, and hybrid infrastructure engineers interested in deploying large-scale virtualization solutions and managing virtual servers in their datacenters, based on the Red Hat Virtualization open virtualization management platform. Overview Configure Red Hat Virtualization Configure networking and storage for use with Red Hat Virtualization Manage user accounts and access to the Red Hat Virtualization environment Install and manage virtual machines in Red Hat Virtualization Use templates for rapid virtual machine deployment Manage virtual machine snapshots and images Migrate virtual machines and explore high-availability options Deploy, configure, manage, and migrate virtual environments Red Hat Virtualization (RH318) teaches you the skills needed to deploy, administer, and operate virtual machines in your organization using Red Hat© Virtualization. Through numerous hands-on exercises, you will demonstrate the ability to deploy and configure the Red Hat Virtualization infrastructure and use it to provision and manage virtual machines. This offering also prepares you for the Red Hat Certified Specialist in Virtualization exam. This course is based on Red Hat Enterprise Virtualization 4.3 and Red Hat Enterprise Linux© 7.6 and 8, as well as Red Hat Hyperconverged Infrastructure for Virtualization 1.6. 1 - Red Hat Virtualization overview Explain the purpose and architecture of Red Hat Virtualization. 2 - Install and configure Red Hat Virtualization Install a minimal Red Hat Virtualization environment and use it to create a virtual machine. 3 - Create and manage datacenters and clusters Organize hypervisors into groups using datacenters and clusters. 4 - Manage user accounts and roles Configure user accounts using a central directory service, then use roles to assign access to resources based on job responsibilities. 5 - Adding physical hosts Add additional Red Hat Virtualization hosts automatically, and move and remove hosts from datacenters as needed. 6 - Scale Red Hat Virtualization infrastructure Add Red Hat Virtualization hosts automatically, configure Red Hat Enterprise Linux hosts when appropriate, and move and remove hosts from data centers as needed. 7 - Manage Red Hat Virtualization networks Separate network traffic into multiple networks on one or more interfaces to improve the performance and security of Red Hat Virtualization. 8 - Manage Red Hat Virtualization storage Create and manage data and ISO storage domains. 9 - Deploy and manage virtual machines Operate virtual machines in the Red Hat Virtualization environment. 10 - Migrate virtual machines Migrate and control automatic migration of virtual machines. 11 - Manage virtual machine images Manage virtual machine snapshots and disk images. 12 - Automating virtual machine deployment Automate deployment of virtual machines by using templates and cloud-init. 13 - Back up and upgrade Red Hat Virtualization Back up, restore, and upgrade the software in a Red Hat Virtualization environment. 14 - Explore high-availability practices Explain procedures to improve the resilience and reliability of Red Hat Virtualization by removing single points of failure and implementing high-availability features. 15 - Perform comprehensive review Demonstrate skills learned in this course by installing and configuring Red Hat Virtualization; using the platform to create and manage virtual machines; and backing up and updating components of Red Hat Virtualization. Additional course details: Nexus Humans Red Hat Virtualization (RH318) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Virtualization (RH318) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Red Hat Virtualization (RH318)
Delivered OnlineFlexible Dates
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Architecting Adv HPE Server Solutions Rev 16.21

By Nexus Human

Duration 3 Days 18 CPD hours This course is intended for Ideal candidate for this course Consultants Pre-sales Engineers Sales Engineers Systems Engineers Solutions Architects Overview This course teaches advanced level HPE Server technologies. Topics Include:HPE Apollo ServersHPE Moonshot ServersHPE Integrity SuperdomeX ServersManagement ToolsCustomer Engagement Skills This course teaches advanced level HPE Server technologies. Topics Include:HPE Apollo ServersHPE Moonshot ServersHPE Integrity SuperdomeX ServersManagement ToolsCustomer Engagement Skills Recognizing Industry Trends Describe trends affecting enterprises and explain how these trends lead to the four Transformation Describe key business challenges enterprises are facing. Review the role of a server architect, emphasizing how the architect helps companies. Provide an overview of the HPE enterprise server solutions covered in this course: Apollo solutions Moonshot Integrity Superdome X Gathering Customer Requirements Identify key decision makers and explain how to engage them in a discussion about the company?s business requirements and challenges Obtain data and documentation required to understand the company? business requirements Explain best practices for creating requirements statements and documents Advanced Architecture for Server Solutions Analyze the special needs of data, High Performance Computing (HPC), and mission-critical workloads Given a customers? specific requirements, architect a solution for a data, HPC, and mission critical workloads HPE Apollo Solutions for HPC Explain the features and benefits of HPE Apollo 2000, 6000, and 8000 solutions Position HPE Apollo 2000 and 6000 solutions for the right use cases and workloads Create an implementation plan for an HPE Apollo 2000 or 6000 solution, including plans for the proper performance, scalability, high availability, and management HPE Apollo 4000 for Data-Driven Organizations Briefly describe the HPE Apollo 4000 portfolio Position HPE Apollo 4000 solutions for the right use cases Create an implementation plan for an HPE Apollo 4000 solution, including plans for the proper performance, scalability, and high availability HPE Moonshot Solutions Briefly describe the HPE Moonshot portfolio Position HPE Moonshot solutions for the right use cases Explain options and best practices for designing the networking component of an HPE Moonshot solution HPE Moonshot Workloads Position HPE Moonshot cartridges for the right use cases and workloads Create an implementation plan for the following solutions, including plans for the proper performance, scalability, and high availability: Big data and analytics solution Video processing solution Mobile workspace solution Web infrastructure solution HPE Integrity Superdome X Solutions Explain the benefits of the HPE Integrity Superdome X and describe its available options Explain the benefits of nPar and RAS features for HPE Integrity X solutions Position HPE Integrity Superdome X solutions for the right use cases Create an implementation plan for HPE Integrity X solutions, including plans for the proper performance, scalability, fault tolerance, high availability, and manageability Monitoring and Managing HPE Solutions Recommend and substantiate the HPE management tools that optimize administrative operations for various customer environments Explain the benefits of the HPE Representational State Transfer (REST) application program interface (API) Working with Customer Business Financials Demonstrate business acumen through an ability to analyze financial statements Define basic financial terms used when talking with a customer's executive officers Calculate key performance indicators (KPIs) to analyze a customer's financial health and understand industry and company trends Use HPE tools analyze a company's financial position Additional course details: Nexus Humans Architecting Adv HPE Server Solutions Rev 16.21 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Architecting Adv HPE Server Solutions Rev 16.21 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Architecting Adv HPE Server Solutions Rev 16.21
Delivered OnlineFlexible Dates
Price on Enquiry

Data Science & Machine Learning with R from A-Z

4.5(3)

By Studyhub UK

Overview In the era where information is abundant and decisions are driven by data, have you ever pondered, 'what is machine learning?' or 'what is data science?' Dive into the realm of 'Data Science & Machine Learning with R from A-Z,' a comprehensive guide to unravel these complexities. This course effortlessly blends the foundational aspects of data science with the intricate depths of machine learning algorithms, all through the versatile medium of R. As the digital economy booms, the demand for machine learning jobs continues to surge. Equip yourself with the proficiency to navigate this dynamic field and transition from being an inquisitive mind to a sought-after professional in the space of data science and machine learning with R. Learning Outcomes: Understand the foundational concepts of data science and machine learning. Familiarise oneself with the R environment and its functionalities. Master data types, structures, and advanced techniques in R. Acquire proficiency in data manipulation and visual representation using R. Generate comprehensive reports using R Markdown and design web applications with R Shiny. Gain a thorough understanding of machine learning methodologies and their applications. Gain insights into initiating a successful career in the data science sector. Why buy this Data Science & Machine Learning with R from A-Z course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Data Science & Machine Learning with R from A-Z there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Data Science & Machine Learning with R from A-Z course for? This course is ideal for Individuals keen on exploring the intricacies of machine learning and data science. Aspiring data analysts and scientists looking to specialise in Machine Learning with R. IT professionals aiming to diversify their skill set in the emerging data-driven market. Researchers seeking to harness the power of R for data representation and analysis. Academics and students aiming to bolster their understanding of modern data practices with R. Prerequisites This Data Science & Machine Learning with R from A-Z does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Data Science & Machine Learning with R from A-Z was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Data Scientist - Average salary range: £35,000 - £70,000 Per Annum Machine Learning Engineer - Average salary range: £50,000 - £80,000 Per Annum Data Analyst - Average salary range: £28,000 - £55,000 Per Annum R Developer - Average salary range: £30,000 - £60,000 Per Annum R Shiny Web Developer - Average salary range: £32,000 - £65,000 Per Annum Machine Learning Researcher - Average salary range: £40,000 - £75,000 Per Annum Course Curriculum Data Science and Machine Learning Course Intro Data Science and Machine Learning Introduction 00:03:00 What is Data Science 00:10:00 Machine Learning Overview 00:05:00 Who is This Course for 00:03:00 Data Science and Machine Learning Marketplace 00:05:00 Data Science and Machine Learning Job Opportunities 00:03:00 Getting Started with R Getting Started 00:11:00 Basics 00:06:00 Files 00:11:00 RStudio 00:07:00 Tidyverse 00:05:00 Resources 00:04:00 Data Types and Structures in R Unit Introduction 00:30:00 Basic Type 00:09:00 Vector Part One 00:20:00 Vectors Part Two 00:25:00 Vectors - Missing Values 00:16:00 Vectors - Coercion 00:14:00 Vectors - Naming 00:10:00 Vectors - Misc 00:06:00 Creating Matrics 00:31:00 List 00:32:00 Introduction to Data Frames 00:19:00 Creating Data Frames 00:20:00 Data Frames: Helper Functions 00:31:00 Data Frames Tibbles 00:39:00 Intermediate R Intermediate Introduction 00:47:00 Relational Operations 00:11:00 Conditional Statements 00:11:00 Loops 00:08:00 Functions 00:14:00 Packages 00:11:00 Factors 00:28:00 Dates and Times 00:30:00 Functional Programming 00:37:00 Data Import or Export 00:22:00 Database 00:27:00 Data Manipulation in R Data Manipulation in R Introduction 00:36:00 Tidy Data 00:11:00 The Pipe Operator 00:15:00 The Filter Verb 00:22:00 The Select Verb 00:46:00 The Mutate Verb 00:32:00 The Arrange Verb 00:10:00 The Summarize Verb 00:23:00 Data Pivoting 00:43:00 JSON Parsing 00:11:00 String Manipulation 00:33:00 Web Scraping 00:59:00 Data Visualization in R Data Visualization in R Section Intro 00:17:00 Getting Started 00:16:00 Aesthetics Mappings 00:25:00 Single Variable Plots 00:37:00 Two Variable Plots 00:21:00 Facets, Layering, and Coordinate Systems 00:18:00 Styling and Saving 00:12:00 Creating Reports with R Markdown Creating with R Markdown 00:29:00 Building Webapps with R Shiny Introduction to R Shiny 00:26:00 A Basic R Shiny App 00:31:00 Other Examples with R Shiny 00:34:00 Introduction to Machine Learning Machine Learning Part 1 00:22:00 Machine Learning Part 2 00:47:00 Starting A Career in Data Science Starting a Data Science Career Section Overview 00:03:00 Data Science Resume 00:04:00 Getting Started with Freelancing 00:05:00 Top Freelance Websites 00:05:00 Personal Branding 00:05:00 Importance of Website and Blo 00:04:00 Networking Do's and Don'ts 00:04:00 Assignment Assignment - Data Science & Machine Learning with R 00:00:00

Data Science & Machine Learning with R from A-Z
Delivered Online On Demand22 hours 7 minutes
£10.99

Turning conflict into collaboration

By Underscore Group

Understand how to effectively manage conflict and learn that conflict can be healthy and need not damage relationships. Course overview Duration: 1 day (6.5 hours) Conflict and differences of opinion are inevitable in the today’s fast moving, complex business world, some would argue they are even necessary. This highly interactive and practical course addresses the many aspects of effectively managing conflict and will help you ensure that conflict can be healthy and need not damage the relationship. This workshop has been specifically designed to give you an opportunity to learn and test a range of influencing and conflict handling models and techniques. The course is aimed at anyone who interacts with others on a regular basis. Objectives  By the end of the course you will be able to: Utilise influencing skills to pre-empt and defuse conflict Resolve conflict by choosing the right approach Recognise the impact of non-verbal communication in managing conflict Use language skills necessary to get you message across in the ‘right’ way Present your case in a reasonable and responsible manner Identify behaviours that can help or hinder interactions with others Apply different techniques for managing conflict positively and for dealing with aggression Content Developing Influence Networking Sources of influence Influencing techniques Effective Behaviour Choosing the right approach Techniques to pre-empt or defuse conflict Behavioural styles and their impact on working relationships Triggers to aggressive behaviour Managing conflict flash points Dealing with different behaviour types Developing Skills Communication skills in conflict situations Using the right language Verbal and non verbal communications Managing our body language Your conflict management style analysis Thomas Killman Conflict Handling Instrument Working in groups Practical exercises and case studies The language of mediation Transactional Analysis Practical Practical exercises Case studies Personal action planning

Turning conflict into collaboration
Delivered in Horsham or OnlineFlexible Dates
Price on Enquiry