26643 Courses

At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00

Course Description Get instant knowledge from this bite-sized Event Planning: Part 2 course. This course is very short and you can complete it within a very short time. In this Event Planning: Part 2 course you will get fundamental ideas of event planning, the key understanding of the steps to plan an event, event marketing and so on. Enrol in this course today and start your instant first step towards learning about events and clients. Learn faster for instant implementation. Learning outcome  Familiarise with the steps to plan an event Understand events and clients Gain in-depth knowledge of event marketing Deepen your understanding of the invitation to the event How Much Do Event Planners Earn? Senior - £47,000(Appx.) Average - £29,000(Appx.) Starting - £18,000(Appx.) Requirement Our Event Planning: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Event Planning: Part 2 Events and Clients 00:18:00 Steps to Plan an Event 00:27:00 Invitation to the Event 00:25:00 Event Marketing 00:31:00 Assignment Assignment - Event Planning: Part 2 00:00:00

Personal development is a process of self-education aimed at enhancing professional skills, employability, quality of life, self-discipline, talent and potential. For anyone hoping to climb the career ladder or increase his or her social capital then there's only one place to start your development plan, and that's within yourself. Enroll in this course to start your journey the right way. This course will help you achieve your goals and develop new skills by sharing specific strategies used by the most successful people on the planet. These strategies will help you to think more efficiently, make better decisions, and take purposeful actions. Course Highlights Mind Mastery Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Mind Mastery Course into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 55 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Mind Mastery Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Mind Mastery Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Mind Mastery Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Chapter 01 Accepting the Facts FREE 01:00:00 Chapter 02 Establishing Bravery FREE 00:30:00 Chapter 03 Altering Habits 01:00:00 Chapter 04 Beauty is truth; truth beauty 00:30:00 Chapter 05 Favorable Contemplations 00:30:00 Chapter 06 Using Your Brain 00:30:00 Chapter 07 Wrapping Up 00:15:00 Mock Exam Mock Exam- Mind Mastery Course 00:20:00 Final Exam Final Exam- Mind Mastery Course 00:20:00

Mind the Generation gap at your workplace We're now facing a workplace where in theory, many employers could have employees ranging from 18 to 80 in the workplace. It is very important to address the generation difference in order to maintain a healthy work environment. So manage your employee with this instructive course. One of the most common management challenges involves how to effectively manage all kinds of different people, not just people who look and think as we do. In a multi-generational workforce, there is potential for negative stereotyping. Older workers may perceive millennials as entitled, tech-obsessed or too eager to challenge norms while millennial employees could see previous generations as being 'stuck in their ways' and difficult to train. Organizations need to take steps to ensure managers overcome their unconscious bias. So learn how to do so in this Employee management course. Learn about the uniqueness of different generations and develop action plans on working with millennials and learn from retrospection. Course Highlights Employee Management: Generation Difference is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Employee Management: Generation Difference into 26 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 23 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Employee Management: Generation Difference Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Employee Management: Generation Difference is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Employee Management: Generation Difference is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Millennial Onboarding Module One - Getting Started 00:30:00 Module Two - Purpose of Onboarding 01:00:00 Module Three - Introduction 01:00:00 Module Four - Millennials and Onboarding 01:00:00 Module Five - Onboarding Checklist 01:00:00 Module Six - Engaging the Millennial Employee 01:00:00 Module Seven - Following Up With the Millennial Employee 01:00:00 Module Eight - Setting Expectations with the Millennial Employee 01:00:00 Module Nine - Mentoring the Millennial 01:00:00 Module Ten - Assigning Work to the Millennial Employe 01:00:00 Module Eleven - Providing Feedback 01:00:00 Module Twelve - Wrapping Up 00:30:00 Accredited Employee Management Skills Training: Millennial Onboarding- Activities 00:00:00 Bridging Generation Gap Module One - Getting Started 01:00:00 Module Two - History 00:30:00 Module Three - Traditionalist 01:00:00 Module Four - Baby Boomers 01:00:00 Module Five - Generation X 01:00:00 Module Six - Generation Y 01:00:00 Module Seven - Differentiations Between 01:00:00 Module Eight - Finding Common Ground 01:00:00 Module Nine - Conflict Management (I) 01:00:00 Module Ten - Conflict Management (II) 01:00:00 Module Eleven - The Power of 4 00:30:00 Module Twelve - Wrapping Up 01:00:00 People Management at Workplace: Bridging the Generation Gap- Activities 00:00:00 Mock Exam Mock Exam- Employee Management: Generation Difference 00:30:00 Final Exam Final Exam- Employee Management: Generation Difference 00:30:00

Become an internet phenomenon with your Videos on YouTube Everyone knows about you tube. There are millions of videos that you can find on a lot of different topics. But do you know how to make you own video? This course will teach you how to make good quality videos for you to upload on youtube. Many popular YouTube videos are home-made clips and comic shorts, shot on mobile phones. The most important thing is that the subject matter you capture is interesting or funny. If you have great videos and/or photos, you can perfect and edit them quickly and easily. Nowadays people are making thousand and millions of dollars simply by having their own youtube channel and uploading their own popular videos. As long as your video is funny, interesting and catches the peoples attention, you may even make a living out of it. If making youtube videos sounds interesting to you, then this course is perfectly suited for you. Find out what you have to do to make good videos and how to upload them on youtube. With this guide, you will be a youtube expert in no time. Course Highlights Professional Course on Youtube Video Making is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Course on Youtube Video Making into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Course on Youtube Video Making Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Course on Youtube Video Making is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Course on Youtube Video Making is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1: Making Youtube Videos Introduction 00:15:00 Write An Interesting & Descriptive Title For Your Video 01:00:00 Write A 'Descriptive' Description 01:00:00 Add Keywords In Your Tags 00:30:00 Share Your Videos On Facebook & Twitter 00:30:00 Get As Many Likes and Comments As Possible 00:15:00 Make Your Video A 'Video Response' To A Popular Related Video 00:15:00 Make Your Videos Go Viral 00:30:00 Get Subscribers to Your Channel 01:00:00 Use Links To Your Other Videos In Annotations 00:30:00 Post Your Video to Your Blog or Website 00:30:00 Post Video On Forums 00:30:00 Bookmark Your Video(s) On News/Social Bookmarking Sites 00:30:00 Promote Your Video On YouTube 00:30:00 Bookmark Your Video(s) On News/Social Bookmarking Sites 00:30:00 Conclusion 00:15:00 Module 2: Video Creation Secrets Introduction FREE 00:30:00 The Tools That You Must Need FREE 01:00:00 How to Choose the Right Web Cam? FREE 00:30:00 Creating and Editing Software for a Video Product 00:30:00 Plan! Before You Commence Shooting Your Video Product 01:00:00 How to Edit Your Video Product 01:00:00 How to Create a Video Tutorial for Your Customers 01:00:00 How to Include the Finished Video Product on Your Website 01:00:00 A Video Product Can Help Boosting Traffic and Sales to Your Website 00:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Professional Course on Youtube Video Making 00:20:00 Final Exam Final Exam- Professional Course on Youtube Video Making 00:20:00

Being successful in life requires a strong motivation behind everything. You can't keep you on the track without motivation even though you find the right one. So, it's important to motivate yourself and others to get the most of your potential as well as others.  This Motivation - Motivating Yourself & Others - POWERFUL Course is intended to teach you the skills of motivation that you can use right away to improve your life and the lives of others.  What you'll learn You will have greater skills in Motivating yourself and others. You will greatly improve your ability to get things done and tasks will be easier to complete! You will greatly improve your ability have a positive influence on others. You will have a greater understanding of yourself & others You will have an unfair advantage in life and in your career! Who is this Course for? This course a perfect fit for anyone who is looking for learning the skills of motivation and influencing others.  Requirements No formal qualification is required for this course. This course fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time, without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course and will be equipped with the necessary knowledge and skills required to succeed in this sector. All of our courses are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.  Motivation - Motivating Yourself & Others - POWERFUL! Goals & What is Motivation? 00:06:00 The SOURCE of All Motivation 00:02:00 'Virtual Reality' & Programming 00:16:00 Other Factors 00:28:00 What Creates Change - Part 1 00:17:00 What Creates Change - Part 2 00:23:00 What Creates Change - Part 3 00:29:00 How Can We Influence Others? 00:12:00

Are you struggling to maintain your busy life? Are you someone who is a high-flyer who knows they can achieve more but just really needs help creating the right methods, habits, and mindsets to get Efficient? You're not alone. A Recipe For An Extraordinary Life is the perfect course for you. This training program helps you to be able to do more and keep things simple. With so many things trying to get your attention these days, it's easy to get caught doing too much and still not feeling like you are being effective. This course will guide you with step by set progress on how to design your ideal life. You will be led by 2 experts in the field of Organization, Minimalism, and Self Care complete with real examples. By the end of this course, you'll have valuable skills that will help you feel confident in living Your Recipe For An Extraordinary Life. What you'll learn Students will be able to confidently complete a lifestyle design template. Students will feel empowered to go after their dreams in a realistic and practical way. Students will be able to identify areas in their life where they may need improvements and how to work towards improving them. Students will have the hope and belief that they can change their life. Requirements You are wanting to change your current position in life and need a method to do so. You have an open mind and are ready to learn. No additional resources are required. Course Overview + Syllabus About this Course 00:03:00 About the Instructors 00:03:00 Assessing Your Current State How You Might Be Feeling 00:05:00 Basic Human Needs 00:09:00 What Makes A Recipe For An Extraordinary Life? Ingredients for an Extraordinary Life 00:09:00 BODY 00:06:00 MIND 00:05:00 FAMILY 00:05:00 Social 00:05:00 Work 00:06:00 Stuff 00:06:00 Giving Back 00:05:00 Creating Your Recipe For An Extraordinary Life Building A Creation 00:02:00 Step One Gratefulness 00:04:00 Step Two Reflecting 00:07:00 Visualizing Your Week 00:04:00 Task Monitoring 00:03:00 Life Stress Inventory Test 00:03:00 Mind Mapping 00:05:00 Step Three What Are Your Goals 00:11:00 Multi-Tasking or Single-Tasking 00:05:00 Step Four Taking Action 00:07:00 Step Five Maintenance 00:06:00 Client Example Judie's Story 00:05:00 Congratulations! 00:03:00

Tips for Preparing Your Experience Statements on the PMP® Exam: Do it Right The First Time!

Tips for Preparing Your Experience Statements on the PMP® Exam: Do it Right The First Time!

Norovirus, Salmonella, E.coli, all of these bacteria can cause lethal diseases by entering your body through food. That is why before joining the food industry, you must become aware of food hygiene and safety regulations. The Food Hygiene and Safety for Retail Level 2 course can help you out with that. Through the Food Hygiene and Safety for Retail Level 2 course, you will get introduced to the food hygiene and safety legislation. The informative modules will enrich your knowledge of biological, chemical, physical and allergenic hazards. You will understand the techniques of storing food and learn the best way of displaying and serving food. This comprehensive course will educate you on HACCP systems and show you how to implement them. After completing this valuable Food Hygiene and Safety for Retail Level 2 course, you will receive a valuable certificate. This certificate will help you increase your employability in the retail food industry. Join now! Learning Objectives Familiarise yourself with food hygiene and safety legislation Learn about biological, chemical, physical and allergenic hazards Understand the measures of properly storing food Know the best practice for displaying and serving food Enrich your knowledge of the HACCP system Develop the skills and expertise for reopening and running your food business during Covid-19 Who is this Course for? This Food Hygiene and Safety for Retail Level 2 course is ideal for aspiring professionals in the retail food industry or those who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of the principles of food hygiene and safety or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy, and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the Food Hygiene and Safety for Retail Level 2 course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path On successful completion of the Food Hygiene and Safety for Retail Level 2 course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Butchers Bakers Fishmongers Market Stall Sellers Supermarket staff Course Curriculum Module 01: Food Hygiene and Safety: Legislation Food Hygiene and Safety: Legislation 00:27:00 Module 02: Bacteria and Microbiological Hazards Bacteria and Microbiological Hazards 00:26:00 Module 03: Physical, Chemical and Allergenic Hazards Physical, Chemical and Allergenic Hazards 00:27:00 Module 04: Food Storage Food Storage 00:25:00 Module 05: Display and Service for Maintaining Food Safety and Hygiene Display and Service for Maintaining Food Safety and Hygiene 00:16:00 Module 06: Personal Hygiene Personal Hygiene 00:28:00 Module 07: Cleaning Cleaning 00:24:00 Mock Exam Mock Exam - Food Hygiene and Safety for Retail Level 2 00:20:00 Final Exam Final Exam - Food Hygiene and Safety for Retail Level 2 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00