226 Courses

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Become your own car expert! Learn vital maintenance skills to save on repairs and keep your vehicle in top shape. #CarMaintenance

25-in-1 Plumbing Diploma | 250 CPD Points | 25 Free PDF & 1 Hardcopy Certificate | CPD Certified | Lifetime Access

CPD Certified Training| 20 in 1 Premium Bundle| **Free PDF & Hardcopy Certificates**| Lifetime Access| Tutor Support

Elevate your construction expertise with our comprehensive 'Scaffolding Safety Training for Construction Professionals' course. Gain in-depth knowledge on scaffolding design, assembly, inspection, and emergency response. Master fall protection, electrical safety, and ensure a secure workplace. Enroll now for a safer and more informed construction environment.

Handyperson: Handyperson Course Online Would you like to develop your handyman skills? Everything from modern procedures to handyperson accounts is covered in our extensive Handyperson: Handyperson Course. The whole spectrum of fundamental house maintenance and repairs is covered in this Handyperson: Handyperson Course. Through this handyperson course, you will learn about fundamental tools and equipment. The courses of this handyperson course also include appliances, plumbing, and electrical repair. Additionally, this Handyperson: Handyperson Course explains fundamental maintenance techniques and general carpentry. Following your completion of our handyperson course, you will be more productive at work. The tools you need to become more efficient and structured will be provided by our Handyperson: Handyperson Course. To learn everything there is to know about handyperson, enrol in our Handyperson: Handyperson Course. Why choose this Handyperson: Handyperson Course from the School of Health Care? Self-paced Handyperson Course, access available from anywhere in the world. High-quality study materials that are easy to understand. Handyperson Course developed by industry experts. After each module Handyperson Course, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Handyperson Course. Main Course: Handyperson Course [ Note: Free PDF certificate as soon as completing the Handyperson: Handyperson Course] Handyperson: Handyperson Course Online This Handyperson: Handyperson Course consists of 09 modules. Course Curriculum of Handyperson Course Module 01: Introduction to Handyperson Module 02: Basic Tools and Equipment Module 03: Electrical Work Module 04: Plumbing Skills Module 05: Appliances Module 06: General Carpentry Module 07: Basic Maintenance Skills Module 08: Walls and Floors Module 09: Painting and Decorating Module 10: Drilling, Tiling, and Welding Module 11: Bricklaying Module 12: Health and Safety at Work Module 13: Starting Own Business for Handyperson/Handyman Assessment Method of Handyperson Course After completing Handyperson: Handyperson Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Handyperson Course After completing the Handyperson: Handyperson Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Handyperson: Handyperson Course Online Without any experience students are still welcome to enrol in this Handyperson: Handyperson Course. Requirements Handyperson: Handyperson Course Online To enrol in this Handyperson: Handyperson Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Handyperson: Handyperson Course. Be energetic and self-motivated to complete our Handyperson: Handyperson Course. Basic computer Skill is required to complete our Handyperson: Handyperson Course. If you want to enrol in our Handyperson: Handyperson Course, you must be at least 15 years old. Career path Handyperson: Handyperson Course Online The Handyperson: Handyperson Course offers a unique opportunity for professional development and practical skill acquisition.

Bicycle Maintenance: Bicycle Maintenance Course Online Introducing the Ultimate Online Course: Bicycle Maintenance! Are you passionate about cycling but find yourself frustrated with frequent breakdowns and costly Bicycle Maintenance trips to the bike shop? Have you ever wished you could become your own bike mechanic, saving time and money on repairs? Look no further! Our comprehensive Bicycle Maintenance: Bicycle Maintenance Course is here to equip you with all the skills and knowledge you need to become a confident and self-reliant bike mechanic. The Bicycle Maintenance: Bicycle Maintenance Course has the complete flexibility to learn whenever and wherever you want. With this extensive Bicycle Maintenance: Bicycle Maintenance Course, dive into the course material whenever it suits you, whether it's during your lunch break or late at night. Our Bicycle Maintenance: Bicycle Maintenance Course is developed by seasoned bike mechanics with years of experience in the field. They have meticulously crafted each lesson to ensure you receive the most up-to-date and practical knowledge. Benefit from their expertise as they guide you through step-by-step instructions and insider tips during the Bicycle Maintenance: Bicycle Maintenance Course. Don't let mechanical issues hold you back from enjoying your cycling adventures. Take control of your Bicycle Maintenance: Bicycle Maintenance Course and gain the satisfaction of being a self-reliant cyclist. Enrol in Bicycle Maintenance today and unlock a world of endless possibilities! Main Course: Bicycle Maintenance Course Free Courses included with Bicycle Maintenance: Bicycle Maintenance Course: Along with Bicycle Maintenance Course you will get free Workplace First Aid Training Along with Bicycle Maintenance Course you will get free Manual Handling Course Special Offers of this Bicycle Maintenance: Bicycle Maintenance Course; This Bicycle Maintenance: Bicycle Maintenance Course includes a FREE PDF Certificate. Lifetime access to this Bicycle Maintenance: Bicycle Maintenance Course Instant access to this Bicycle Maintenance: Bicycle Maintenance Course 24/7 Support Available to this Bicycle Maintenance: Bicycle Maintenance Course Bicycle Maintenance: Bicycle Maintenance Course Online Our Bicycle Maintenance: Bicycle Maintenance Course covers everything you need to know to maintain and repair your bike from the basics of bicycle anatomy to advanced troubleshooting techniques. Whether you are a beginner or an experienced rider, our Bicycle Maintenance: Bicycle Maintenance Course curriculum is designed to cater to all skill levels and build a strong foundation of mechanical expertise. Our support team is also available to answer any questions or provide guidance whenever you need it. Who is this course for? Bicycle Maintenance: Bicycle Maintenance Course Online Anyone interested in personal or professional growth, regardless of their present function, will benefit from our Bicycle Maintenance: Bicycle Maintenance Course. Requirements Bicycle Maintenance: Bicycle Maintenance Course Online To enrol in this Bicycle Maintenance: Bicycle Maintenance Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Bicycle Maintenance: Bicycle Maintenance Course. Be energetic and self-motivated to complete our Bicycle Maintenance: Bicycle Maintenance Course. Basic computer Skill is required to complete our Bicycle Maintenance: Bicycle Maintenance Course. If you want to enrol in our Bicycle Maintenance: Bicycle Maintenance Course, you must be at least 15 years old. Career path Bicycle Maintenance: Bicycle Maintenance Course Online By taking our Bicycle Maintenance: Bicycle Maintenance Course, you will be able to explore various career opportunities, such as: Motorcycle Technician Motorcycle Inspector Race Crew Mechanic Motorcycle Service Manager

Overview of Plumber - Professional Plumbing Join our Plumber – Professional Plumbing course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Plumber – Professional Plumbing course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Plumber – Professional Plumbing course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Plumber - Professional Plumbing Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Plumber – Professional Plumbing. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Plumber – Professional Plumbing course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Plumber – Professional Plumbing is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Plumber – Professional Plumbing course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Plumber – Professional Plumbing Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.

Overview of DIY Home Improvement DIY home improvement is an exciting way to take control of your living space. With more people in the UK choosing to do their own repairs and upgrades, learning DIY skills has never been more valuable. Whether you want to freshen up a room with new paint or tackle bigger projects like plumbing and electrical work, knowing how to do it yourself can save money and give you a real sense of accomplishment. Our DIY Home Improvement course is designed to guide you through a wide range of tasks. From fixing walls, doors, and windows to dealing with damp, rot, and pests, this course covers everything you need to maintain and improve your home. Each module is straightforward and easy to follow, making it accessible for everyone. By the end of this course, you'll be equipped with the skills to handle various home projects confidently. Whether you're a homeowner or a DIY enthusiast, this course will help you make your home a better place. Start learning today and take the first step towards mastering DIY home improvement. Get a Quick Look at The Course Content: This DIY Home Improvement Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this DIY Home Improvement. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the DIY Home Improvement course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This DIY Home Improvement is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the DIY Home Improvement course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this DIY Home Improvement Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Introduction to Home Improvement Introduction to Home Improvement 00:22:00 Module 02: Paint Job Paint Job 00:24:00 Module 03: Walls Walls 00:21:00 Module 04: Doors and Windows Doors and Windows 00:29:00 Module 05: Electrical Fixtures Electrical Fixtures 00:25:00 Module 06: Outdoor Projects Outdoor Projects 00:25:00 Module 07: Plumbing Plumbing 00:20:00 Module 08: Damp, Rots, and Pests Damp, Rots, and Pests 00:17:00 Module 09: Home Safety Home Safety 00:28:00 Assignment Assignment - DIY Home Improvement 00:00:00

This IMI qualification is designed for technicians who maintain, diagnose and repair high and low voltage operating systems on electric/hybrid vehicles. It contains the skills and knowledge required to work safely around a vehicles high and low voltage train system, whilst carrying out repairs or maintenance. This course will also cover working safely around a vehicle that may have has damage to its high energy/electrical system.