240 Courses

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Investment Banking: LBO, IPO and M&A Online Course This Investment Banking Training: LBO, IPO and M&A course gives you a clear and practical introduction to the world of investment banking. You will learn how investment banks operate, how they value companies, and how major financial deals like leveraged buyouts, initial public offerings and mergers and acquisitions work. The course explains these processes in a simple, step-by-step way, helping you build the skills to succeed in corporate finance and deal-making. Course Curriculum Module 01: COSHH Explained Module 02: COSHH Regulations Module 03: Health Problems Related to Hazardous Substances Module 04: Identifying Hazardous Substances Module 05: COSHH Risk Assessments Module 06: Control Measures and Monitoring Module 07: Implementing Control Measures (Learn more about this online course)

Enhance workplace safety with our comprehensive Industrial Safety Training course. Gain expertise in risk management, machinery safety, ergonomics, and more. Ensure compliance, foster a safety culture, and protect your team. Join now for a safer and healthier industrial environment.

'Working in Confined Spaces' Approved Online Training

The Housekeeping Operations Mini Bundle keeps order, safety and calm at the core. It covers Housekeeping, Budgeting Tips, Fire Safety, Stress Management, and COSHH—designed for those who like their environments neat, efficient, and without drama. From staying on top of cleaning routines to knowing what not to mix under the sink, this online bundle offers smart learning that makes a difference. Whether you're managing a home, hotel or facility—or just your own peace of mind—this is about running things cleanly, calmly and cost-effectively. Learning Outcomes: Understand effective Housekeeping processes and daily organisation habits. Apply Budgeting Tips to control housekeeping-related expenses. Learn key Fire Safety protocols relevant to home or work. Manage work-related pressure with solid Stress Management tools. Gain knowledge of COSHH and handling of hazardous substances. Improve general organisation across cleaning and operational duties. Who is this Course For: Staff in hospitality needing structured Housekeeping guidance. Individuals seeking confidence in home or facility management. People aiming to learn accurate Fire Safety procedures. Workers managing exposure risks with COSHH requirements. Those needing calm, structured Stress Management help. Anyone overseeing cleaning, upkeep, and health standards. Learners focused on smarter Budgeting for domestic routines. People seeking focused, online-only cleaning and safety training. Career Path: Housekeeper – £22,000 average UK salary Fire Safety Support Officer – £26,000 average UK salary COSHH Coordinator – £28,500 average UK salary Cleaning Supervisor – £23,500 average UK salary Domestic Services Assistant – £21,000 average UK salary Housekeeping Manager – £27,000 average UK salary

Understanding explosive atmospheres isn't just for chemists in lab coats—it's vital knowledge for any workplace handling flammable substances. This online DSEAR Training course unpacks the essentials of the Dangerous Substances and Explosive Atmospheres Regulations 2002 with clarity and precision. Whether you're overseeing operations or managing risk assessments, this CPD-accredited programme is built to sharpen your awareness of potential hazards and guide you through the control measures expected in today's regulatory environment. Delivered entirely online, the course offers flexible learning with no compromise on quality. From defining hazardous substances to exploring key safety responsibilities, learners gain insights into how to reduce risks and promote safer working conditions. With clear explanations and structured learning modules, it’s a smart choice for professionals in sectors such as manufacturing, engineering, and facilities management. No fuss, no fluff—just the essentials presented in a way that actually sticks. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with DSEAR Safety Trainer profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Introduction to DSEAR ATEX and Explosive Atmospheres General Safety Safe Working with Flammable Substances Equipment and Protection System Risk Assessment Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the DSEAR Training - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The DSEAR Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our DSEAR Training - CPD Accredited training.

Safe Handling of Medicines Course Overview: The "Safe Handling of Medicines" course provides learners with a comprehensive understanding of the legal, professional, and safety considerations involved in handling medications. This course covers essential topics such as legislation, safe administration practices, patient involvement, and the safe handling of hazardous drugs. By the end of the course, learners will gain the knowledge required to manage medication in a safe and efficient manner while ensuring compliance with UK regulations. The course is designed to equip learners with the skills necessary to contribute to safer healthcare practices and improve medication management in various settings. Course Description: This course dives into the core aspects of safe medicine handling, exploring key principles such as medication management, storage, disposal, and the importance of communication in ensuring safety. Learners will explore legislation and licensing requirements, alongside strategies for administering medications safely, including the handling of hazardous substances. They will also gain insights into the role of patient involvement in medication safety and learn about the audit process and record-keeping. Additionally, learners will review how medication use was managed during the COVID-19 pandemic. Upon completion, participants will be well-prepared to implement safe medication practices in a variety of healthcare environments while ensuring regulatory compliance. Safe Handling of Medicines Curriculum: Module 01: Introduction to Medicines Module 02: Legislation and Licensing Module 03: Key Principles of Medication Management Module 04: Professional Communication and Medication Safety Module 05: Safe Administration of Medicines Module 06: Patient Involvement in Medication Safety Module 07: Storage, Supply and Disposal of Medication Module 08: Safe Handling of Hazardous Drugs Module 09: Record-Keeping and Audit Process Module 10: The Safe Use of Medication during the COVID-19 Pandemic (See full curriculum) Who is this course for? Individuals seeking to enhance their knowledge in medication safety. Professionals aiming to advance in healthcare settings or roles. Beginners with an interest in healthcare and medication management. Healthcare workers responsible for medication administration. Career Path: Healthcare Assistant Pharmacy Technician Medication Safety Officer Clinical Pharmacist Healthcare Administrator Medical Records Specialist

ChatGPT said: The PUWER, RIDDOR & COSHH Course offers essential knowledge for anyone involved in workplace safety and health management. This course covers three key UK regulations that protect employees and employers alike. PUWER (Provision and Use of Work Equipment Regulations) ensures that work equipment is suitable and safe for use. RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) teaches how to correctly report workplace incidents. COSHH (Control of Substances Hazardous to Health) focuses on managing hazardous substances to prevent illness and accidents. Designed for those looking to understand these regulations without needing physical attendance, this course provides clear guidance and practical information through flexible online learning. It supports organisations in maintaining a safe working environment and meeting legal responsibilities efficiently. Whether you work in management, safety, or operational roles, this training helps you recognise risks and act appropriately to reduce hazards. It’s a straightforward way to gain valuable insight into health and safety duties while fitting into your schedule. This PUWER, RIDDOR & COSHH bundle includes the following courses: Course 01: PUWER Course 02: RIDDOR Training Course 03: COSHH Training Key Features of PUWER, RIDDOR & COSHH Bundle Accredited by CPD Top-notch video lessons Instant e-certificate Entirely online, interactive PUWER, RIDDOR & COSHH course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this PUWER, RIDDOR & COSHH bundle and make your every penny worth it! How You will be Benefited from PUWER, RIDDOR & COSHH Bundle All through this self-paced training, you will get engaging learning materials with engaging video lessons and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this PUWER, RIDDOR & COSHH bundleare fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your PUWER, RIDDOR & COSHH course, you will immediately be sent digital certificates for the bundle courses. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a curious mind and an eagerness to learn can take this PUWER, RIDDOR & COSHH bundle. Requirements There are no formal requirements for this bundle course to be enrolled. Career path This PUWER, RIDDOR & COSHH bundle will help you uplift your career or guide you to a new one.

This expertly designed online training bundle offers essential knowledge on asbestos awareness, chemical safety, and risk analysis tailored specifically for the Australian context. Ideal for professionals working in environments where asbestos exposure or chemical hazards may occur, these three courses provide a solid foundation to recognise risks, understand necessary precautions, and manage safety protocols effectively. Each module is carefully crafted to deliver vital information that supports safer decision-making and helps maintain healthier workplaces. Delivered entirely online, this CPD-accredited bundle allows learners to study at their own pace without the need for physical attendance. It combines detailed insights into asbestos identification and control, an understanding of hazardous substances under COSHH regulations, and a methodical approach to risk assessment. Whether you are a site manager, contractor, or safety officer, these courses offer valuable expertise to assist in minimising hazards and fostering safer work environments across Australia. These comprehensive courses are available in this Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle Course: 01: Asbestos Awareness Training Course: 02: COSHH Awareness Course: 03: Risk Analyst ** Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Course: 01: Asbestos Awareness Training Module 01: Asbestos Explained Module 02: Asbestos Identified Module 03: Asbestos and the Law Module 04: Risk Factors of Asbestos Module 05: Surveys and Risk Assessment Module 06: Asbestos Awareness & Safety Module 07: Asbestos Containing Waste (ACW) Disposal Module 08: Accidental Disturbance of ACMs and Dealing with Emergencies Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle bundle course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Asbestos Awareness Training Online (Australian Version) - CPD Accredited 3 Courses Bundle training.

The COSHH Training Diploma at QLS Level 4 offers an essential foundation for understanding and managing hazardous substances in the workplace. This course is designed to equip learners with a thorough knowledge of the Control of Substances Hazardous to Health regulations, helping them identify potential risks and implement effective measures to minimise harm. Ideal for those responsible for health and safety within organisations, this qualification enhances awareness of chemical hazards and promotes safer handling and storage practices. In addition to the core COSHH training, the diploma package includes vital supplementary modules such as Asbestos Awareness, Environmental Awareness, Sharps Training, and Manual Handling. Each element reinforces key safety principles and broadens your understanding of various workplace hazards. Delivered entirely online, this course suits busy professionals seeking flexible learning without the need for physical attendance, ensuring knowledge is accessible and applicable to diverse work environments. Our COSHH Training Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. COSHH Training Diploma QLS Bundle Includes the following Courses Course 01: Diploma in COSHH (Control of Substances Hazardous to Health) Training at QLS Level 4 Course 02: Asbestos Awareness Training Course 03: Environmental Awareness Training Course 04: Sharps Training Course 05: Manual Handling Training Key Features of COSHH Training Diploma Eligibility for QLS endorsed certificate upon successful completion of the COSHH Training Diploma course Free CPD Accredited Course Fully online, interactive COSHH Training Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth COSHH Training Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the COSHH Training Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This COSHH Training Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your COSHH Training Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the COSHH Training Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in COSHH (Control of Substances Hazardous to Health) Training at QLS Level 4, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about COSHH Training Diploma basics. Requirements No prior degree or experience is required to enrol in this COSHH Training Diploma course. Career path This COSHH Training Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.