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This course will teach you the fundamentals of HR management, employee relations, and talent acquisition. You will learn how to create effective recruitment strategies, handle employee issues, and develop your own HR career. This course is suitable for anyone who works in HR, wants to become an HR professional, or manages a team of employees. You will also receive a recognised CPD certificate upon completion of the course.

Embark on a comprehensive journey through human resource management with the 'Ultimate HR Consultant Training.' Uncover the intricacies of employee recruitment, training, performance appraisal, and relations. Explore motivation, counseling, and workplace health and safety, ensuring a holistic understanding of HR practices. Delve into essential UK employment laws that underpin the employment landscape, equipping you with the knowledge to excel as an HR consultant. Learning Outcomes: Gain a solid introduction to the field of human resource management. Master the procedures for employee recruitment and selection. Develop skills in designing and implementing effective employee training and development programs. Learn the techniques for managing performance appraisals and enhancing employee productivity. Cultivate a deep understanding of employee relations and effective communication strategies. Explore motivation and counseling techniques to support employee well-being and performance. Ensure workplace health and safety compliance for a secure and productive environment. Acquire knowledge of essential UK employment laws and their implications. Why buy this Ultimate HR Consultant Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Ultimate HR Consultant Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Ultimate HR Consultant Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring HR consultants seeking a comprehensive foundation in HR practices. HR professionals aiming to enhance their skills and knowledge. Business owners and managers responsible for HR functions. Individuals transitioning into the field of human resource management. Prerequisites This Ultimate HR Consultant Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path HR Consultant - Median salary of £36,000 per year. Human Resources Manager - Median salary of £40,000 per year. HR Advisor - Median salary of £30,000 per year. Talent Acquisition Specialist - Median salary of £35,000 per year. HR Business Partner - Median salary of £45,000 per year. Course Curriculum Ultimate HR Consultant Training Module 01: Introduction to Human Resource 00:17:00 Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 03: Employee Training and Development Process 00:22:00 Module 04: Performance Appraisal Management 00:19:00 Module 05: Employee Relations 00:14:00 Module 06: Motivation and Counselling 00:19:00 Module 07: Ensuring Health and safety at the Workplace 00:17:00 Module 08 : Employee Termination 00:15:00 Module 09: Employer Record and Statistics 00:11:00 Module 10: Essential UK Employment Law 00:26:00

Learn about HR Assistant Motivation and Counselling Training from industry experts and boost your professional skill. This HR Assistant Motivation and Counselling Training course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of HR Assistant Motivation and Counselling Training. You'll also gain the skills of HR Assistant Motivation and Counselling Training to excel in your job and tips to master professional skills in no time. You'll be connected with the community of HR Assistant Motivation and Counselling Training professionals and gain first-hand experience of HR Assistant Motivation and Counselling Training problem-solving. The HR Assistant Motivation and Counselling Training  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the HR Assistant Motivation and Counselling Training, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job. This HR Assistant Motivation and Counselling Training will provide you with the latest information and updates of HR Assistant Motivation and Counselling Training. It will keep you one step ahead of others and increase your chances of growth. Why buy this HR Assistant Motivation and Counselling Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the HR Assistant Motivation and Counselling Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This HR Assistant Motivation and Counselling Training does not require you to have any prior qualifications or experience. You can just enrol and start learning. Prerequisites This HR Assistant Motivation and Counselling Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This HR Assistant Motivation and Counselling Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 02: Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:35:00 Module 03: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 04: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 05: Employee Relations Employee Relations 00:19:00 Module 06: Motivation and Counselling Motivation and Counselling 00:22:00 Module 07: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 08: Employee Termination Employee Termination 00:18:00 Module 09: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 10: Essential UK Employment Law Essential UK Employment Law 00:30:00 Mock-Exam Mock Exam - HR Assistant Motivation and Counselling Training 00:20:00 Final-Exam Final Exam - HR Assistant Motivation and Counselling Training 00:20:00

Embark on a transformative journey with 'HR Practice and Employee Development Training', designed to instil in you the ethos of Human Resource (HR) mastery. From the fundamentals of HR to the intricacies of performance appraisals, every module is tailored to offer you a holistic grasp of employee lifecycle management. Whether you're keen on mastering the art of effective administration, or eager to foster an environment prioritising health and safety, this course paves the way for you to excel in the multifaceted realm of HR. Learning Outcomes Acquire a comprehensive understanding of the core principles of Human Resource. Master the strategies for effective employee recruitment, selection, and training. Hone skills in performance appraisal, ensuring fair and consistent evaluations. Understand the significance of employee relations, motivation, and workplace safety. Develop proficiency in business communication, etiquette, and representing the organisation. Why choose this HR Practice and Employee Development Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the HR Practice and Employee Development Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this HR Practice and Employee Development Training course for? Individuals aspiring to venture into the HR domain. Managers seeking to enhance their employee management strategies. Administrators aiming to boost their organisational skills. Entrepreneurs wanting to foster a conducive workplace environment. HR professionals striving for continuous development in their field. Career path HR Manager: £30,000 - £60,000 Employee Development Specialist: £25,000 - £50,000 Recruitment Consultant: £22,000 - £40,000 Performance Appraisal Analyst: £28,000 - £52,000 Employee Relations Advisor: £27,000 - £49,000 Workplace Health and Safety Coordinator: £24,000 - £47,000 Prerequisites This HR Practice and Employee Development Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This HR Practice and Employee Development Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 1: Introduction to Human Resource Module 01: Introduction to Human Resource 00:17:00 Module 2:Employee Recruitment and Selection Procedure Module 02: Employee Recruitment and Selection Procedure 00:32:00 Module 3: Skills of an Effective Administrator Module 03: Skills of an Effective Administrator 00:17:00 Module 4: Employee Training and Development Process Module 03: Employee Training and Development Process 00:22:00 Module 5: Performance Appraisal Management Module 05: Performance Appraisal Management 00:19:00 Module 6: Employee Relations Module 06: Employee Relations 00:14:00 Module 7: Motivation and Counselling Module 07: Motivation and Counselling 00:19:00 Module 8: Ensuring Health and safety at the Workplace Module 08: Ensuring Health and safety at the Workplace 00:17:00 Module 9: Employee Termination Module 09: Employee Termination 00:15:00 Module 10: Business Etiquette Module 10: Business Etiquette 00:21:00 Module 11: Employer Record and Statistics Module 11: Employer Record and Statistics 00:11:00 Module 12: Business Telephone Skills Module 12: Business Telephone Skills 00:21:00 Module 13: Representing Your Boss and Company Module 13: Representing Your Boss and Company 00:36:00 Mock Exam Mock Exam - HR Practice and Employee Development Training 00:20:00 Final Exam Final Exam - HR Practice and Employee Development Training 00:20:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special HR Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The HR Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This HR Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This HR Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this HR Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the HR Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This HR Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This HR Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This HR Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This HR Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 2: An Overview of the Recruitment Industry An Overview of the Recruitment Industry 00:26:00 Module 3: The UK Recruitment Legislation The UK Recruitment Legislation 00:19:00 Module 4: The Recruitment Process The Recruitment Process 00:47:00 Module 5: Negotiation Techniques Negotiation Techniques 00:18:00 Module 6: Key Performance Indicators for the Recruitment Industry Key Performance Indicators for the Recruitment Industry 00:25:00 Module 7: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 8: Candidate Management Candidate Management 00:22:00 Module 9: Candidate Interview Processes Candidate Interview Processes 00:24:00 Module 10: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 01:29:00 Module 11: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 12: Employee Relations Employee Relations 00:19:00 Module 13: Motivation and Counselling Motivation and Counselling 00:22:00 Module 14: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 15: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 16: Conflict Management Conflict Management 00:16:00 Module 17: Employee Termination Employee Termination 00:18:00 Module 18: Organisational Skills Organisational Skills 00:27:00 Module 19: Communication Skills Communication Skills 00:27:00 Module 20: Stress Management Stress Management 00:18:00 Module 21: Time Management Time Management 00:39:00 Assignment Assignment - HR Management 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special HR (Human Resource) Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The HR (Human Resource) Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This HR (Human Resource) Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This HR (Human Resource) Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this HR (Human Resource)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the HR (Human Resource) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This HR (Human Resource) course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This HR (Human Resource) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This HR (Human Resource) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This HR (Human Resource) is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 1: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 2: An Overview of the Recruitment Industry An Overview of the Recruitment Industry 00:26:00 Module 3: The UK Recruitment Legislation The UK Recruitment Legislation 00:19:00 Module 4: The Recruitment Process The Recruitment Process 00:47:00 Module 5: Negotiation Techniques Negotiation Techniques 00:18:00 Module 6: Key Performance Indicators for the Recruitment Industry Key Performance Indicators for the Recruitment Industry 00:25:00 Module 7: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 8: Candidate Management Candidate Management 00:22:00 Module 9: Candidate Interview Processes Candidate Interview Processes 00:24:00 Module 10: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 01:29:00 Module 11: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 12: Employee Relations Employee Relations 00:19:00 Module 13: Motivation and Counselling Motivation and Counselling 00:22:00 Module 14: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 15: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 16: Conflict Management Conflict Management 00:16:00 Module 17: Employee Termination Employee Termination 00:18:00 Module 18: Organisational Skills Organisational Skills 00:27:00 Module 19: Communication Skills Communication Skills 00:27:00 Module 20: Stress Management Stress Management 00:18:00 Module 21: Time Management Time Management 00:39:00 Assignment Assignment - HR (Human Resource) 00:00:00

Learn the skills of engaging and managing people by enrolling in the HR Assistant Diploma Level 3 course. This course will provide you with an in-depth understanding of human resource management. This part of the job falls under the Human Resources team of the given company, where the HR managers have to match skills against the job available. If these things interest you then you are in luck, as this HR Assistant Diploma Level 3 can teach you more on the subject. The HR Assistant Diploma Level 3 course is focusing on Human Resource Management. In the first section you will learn about how modern day human resource management works, recruiting, interviewing, retention and orientation. You will discover more about following up with new employees, health and safety, discrimination and much more. Next you look into employment law by learning about immigration, rights, termination, transfers and such. Your Learning Goals: Learn the basics of employment law Get step-by-step guidance of performance appraisal Gain a clear understanding of Human Resource Management Learn the full process of HR planning, recruitment and selection Get familiarised with the responsibilities of the HR department, employee motivation theories Kick-start your career as an HR & Employment Law Develop your knowledge on the National Minimum Wage (NMW) and living wage Get a clear understanding on remuneration policy and industrial relations Learn all about immigration, termination and other issues Who is the course for? People who are interested in getting a job in the UK and need to learn about the laws Professionals who want to expand their knowledge about human resource management People who have an interest in knowing about human resource management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the HR Assistant Diploma Level 3 course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path This HR Assistant Diploma Level 3 course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum HR Assistant Diploma Level 3 Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Mock Exam Mock Exam - HR Assistant Diploma Level 3 00:20:00 Final Exam Final Exam - HR Assistant Diploma Level 3 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique HR Management Diploma course might help you get there! Expand your expertise with high-quality training - study the HR Management Diploma course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the HR Management Diploma online training course. The HR Management Diploma course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the HR Management Diploma course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This HR Management Diploma training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the HR Management Diploma course: Module 01: Introduction to Human Resources Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Ensuring Health and Safety at the Workplace Module 08: Employee Termination Module 09: Employer Records and Statistics Module 10: Essential UK Employment Law Assessment Process Once you have completed all the modules in the HR Management Diploma course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this HR Management Diploma course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this HR Management Diploma course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Are you looking to improve your current abilities or make a career move? Our unique HR Coordinator Course might help you get there! Expand your expertise with high-quality training - study the HR Coordinator and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the HR Coordinator online training course. With this comprehensive HR Coordinator course, you can achieve your dreams and train for your ideal career. The HR Coordinator course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This HR Coordinator training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the HR Coordinator course today - gear up with the essential skills to set yourself up for excellence! Start your learning journey straight away with this HR Coordinator course and take a step toward a brighter future! Why Prefer this HR Coordinator Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the HR Coordinator course: Module 01: Introduction to Human Resource Module 02: Employee Recruitment and Selection Procedure Module 03: Employee Training and Development Process Module 04: Performance Appraisal Management Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Employee Termination Module 08: Employer Record and Statistics Module 09: Introduction to HR Audit Module 10: HR Audit Procedures Module 11: HR Audit Interviews Module 12: Reporting HR Audit Outcome Module 13: UK Internal Audit Standards Module 14: Communication Skills Assessment Process Once you have completed all the modules in the HR Coordinator course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR Coordinator course is for you if you: Want to have a deeper insight into HR Coordinator Actively working as in HR Coordinator and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the HR Coordinator field. Requirements You will not need any prior background or expertise. All you need to take this HR Coordinator is - A smart device. A secure internet connection. Being over the age of 16. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.