22261 Courses

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

Understanding cultural differences in the global sales environment is critical to your salespeople’s success. Developing their intercultural communication skills and knowledge of the sales and negotiation techniques of different cultures and nationalities, will help them to ensure relationships are as effective and rewarding as possible. Bespoke courses include: The impact of language and cultural differences on the sales environment Communication techniques in international sales Effective sales questions A global mindset Culture and its impact on sales Delivering on different cultural expectations Perceptions of time across cultures and the impact on sales cycles and timelines

This 2-day workshop is offered with an internal and external focus. Day 1 will focus on building your internal network and relationships by focusing on your personal network, your brand, influencing skills and perceptions. Day 2 focuses on your external relationships with suppliers, patient groups etc. This will focus on assertiveness, outcome rather than relationship focus, and influencing and negotiating skills. DAY ONE 1 Can you succeed by yourself? 2 Relationship awareness theory 3 The Strengths Deployment Inventory / Your FACET5 profile 4 Building rapport 5 Influencing power bases 6 Active listening 7 Building your personal internal network 8 Perceptions 9 Your brand DAY TWO 3 Preparing for conflict 2 The negotiation conversation 1 Your stakeholders and what they want from you 4 Influencing others 5 Your communication approaches for success 6 Emotional Intelligence 7 The trust model 8 Knowing your outcomes

The principles of effective time management are applicable to all aspects of life. When successfully applied in a sales environment they can lead to improved performance, higher sales and increased customer satisfaction. All salespeople would benefit from learning the tools and techniques to introduce impactful time management to their working lives. We have developed this programme to be practical, fun and interactive. Participants will better understand how to increase the amount of time spent on high-value sales activities, be able to improve their self-motivation and ability to get more done, and be better able to plan, delegate and speed up routine tasks. This course will help participants: Learn key principles of managing sales priorities, meeting targets and getting 'everything' done! Learn proven techniques for structuring your day, week and normal routine Develop effective sales time management at the office and on the road Learn a seven-step process for setting goals and objectives in your work and personal life Understand how to make time for sales prospecting, designated call days Understand practical ways to improve your time management 1 Key principles of sales time management Course objectives and review of time log Essential principles of sales time management How do you use your time now? Reviewing your working day (from pre-course survey) Beliefs and feelings about time 2 Managing sales priorities and planning systems Managing priorities and planning systems Use organised persistence to plan your sales activity Planning your territory and prospecting activity How to use priority ratings not urgency to react to tasks 3 Dealing with distractions and communication skills Know your time 'bandits' and creating more positive habits to overcome them Making time by saying 'no' assertively and managing expectations Assertiveness techniques for handling colleagues and clients Making meetings worthwhile - preparation and planning 4 Sales goal setting and action planning Set clear, concise, and motivating sales goals and action plans How to set and use goal setting as way of managing your time and increasing results The principles of linking SMART objectives to action plans and daily activities 5 Creating results focus - every day, week, and month Batch sales tasks together, starting with emails Planning your day and week and protecting sales 'prime' time Apply the 80/20 to your sales contacts, clients, and prospects 6 Overcoming procrastination and structuring your day Understanding procrastination, what it is and how to recognise it in yourself and others How to stop procrastinating and start making progressing Build a power prospecting hour into every day Smart stuff to make more sales time: five automated tools Live the $64,000 dollar question

The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations Understand which skills and behaviours to use to be the most effective influencer Have greater confidence in situations where they need to influence someone Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive Review and evaluate learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions & getting to know you and why you are here Course objectives 2 Personal objectives Introducing a learning diary 3 Gallery exercise - using images of exemplars brought by participants Plenary discussion The skills and behaviours of an exemplar influencer 4 Group task - what does your self-evaluation say? Discussion and conclusions 5 Influencing - what is it? - why do we need it? The current organisational landscape including values and behaviours the influencer operates in 6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at' 7 Direct / support / delegate / coach: the different choices and approaches to choose from 8 Updating the learning diary 9 Power and types of power - its impact on influencing ability and approach and what is within your control Group task and discussion 10 The 5 influencing styles tool Series of tasks and exercises Drilling down to a personal action plan for maximising influence 11 'The person with the most flexibility has the most influence' Skills and behaviours for effective influencing Exercises and techniques that develop skills for influencing 12 Review and evaluation Action planning

Duration 3 Days 18 CPD hours This course is intended for This course is intended for: Database architects Database administrators Database developers Data analysts and scientists Overview This course is designed to teach you how to: Discuss the core concepts of data warehousing, and the intersection between data warehousing and big data solutions Launch an Amazon Redshift cluster and use the components, features, and functionality to implement a data warehouse in the cloud Use other AWS data and analytic services, such as Amazon DynamoDB, Amazon EMR, Amazon Kinesis, and Amazon S3, to contribute to the data warehousing solution Architect the data warehouse Identify performance issues, optimize queries, and tune the database for better performance Use Amazon Redshift Spectrum to analyze data directly from an Amazon S3 bucket Use Amazon QuickSight to perform data analysis and visualization tasks against the data warehouse Data Warehousing on AWS introduces you to concepts, strategies, and best practices for designing a cloud-based data warehousing solution using Amazon Redshift, the petabyte-scale data warehouse in AWS. This course demonstrates how to collect, store, and prepare data for the data warehouse by using other AWS services such as Amazon DynamoDB, Amazon EMR, Amazon Kinesis, and Amazon S3. Additionally, this course demonstrates how to use Amazon QuickSight to perform analysis on your data Module 1: Introduction to Data Warehousing Relational databases Data warehousing concepts The intersection of data warehousing and big data Overview of data management in AWS Hands-on lab 1: Introduction to Amazon Redshift Module 2: Introduction to Amazon Redshift Conceptual overview Real-world use cases Hands-on lab 2: Launching an Amazon Redshift cluster Module 3: Launching clusters Building the cluster Connecting to the cluster Controlling access Database security Load data Hands-on lab 3: Optimizing database schemas Module 4: Designing the database schema Schemas and data types Columnar compression Data distribution styles Data sorting methods Module 5: Identifying data sources Data sources overview Amazon S3 Amazon DynamoDB Amazon EMR Amazon Kinesis Data Firehose AWS Lambda Database Loader for Amazon Redshift Hands-on lab 4: Loading real-time data into an Amazon Redshift database Module 6: Loading data Preparing Data Loading data using COPY Data Warehousing on AWS AWS Classroom Training Concurrent write operations Troubleshooting load issues Hands-on lab 5: Loading data with the COPY command Module 7: Writing queries and tuning for performance Amazon Redshift SQL User-Defined Functions (UDFs) Factors that affect query performance The EXPLAIN command and query plans Workload Management (WLM) Hands-on lab 6: Configuring workload management Module 8: Amazon Redshift Spectrum Amazon Redshift Spectrum Configuring data for Amazon Redshift Spectrum Amazon Redshift Spectrum Queries Hands-on lab 7: Using Amazon Redshift Spectrum Module 9: Maintaining clusters Audit logging Performance monitoring Events and notifications Lab 8: Auditing and monitoring clusters Resizing clusters Backing up and restoring clusters Resource tagging and limits and constraints Hands-on lab 9: Backing up, restoring and resizing clusters Module 10: Analyzing and visualizing data Power of visualizations Building dashboards Amazon QuickSight editions and feature

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Corporation Tax Return UK. This Corporation Tax Return UK is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding course to improve your pertinent skills. In this easy-to-digest Corporation Tax Return UK course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the Corporation Tax Return UK course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in our course today! What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Corporation Tax Return UK is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Corporation Tax Return UK and explore the key topics such as: Corporation Tax Return UK Module 01 Introduction to Self Assessment Logging into the HMRC System Fill in the Self Assessment Return Module 02 Viewing the Calculation Submitting the Assessment Conclusion Course Certification Order your Certificate Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the Corporation Tax Return UK course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Corporation Tax Return UK Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Corporation Tax Return UK course. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path The aim of this exclusive Corporation Tax Return UK course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

UK Self Assessment Tax Return course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in UK Self Assessment Tax Return. Our course starts with the basics of UK Self Assessment Tax Return and gradually progresses towards advanced topics. Therefore, each lesson of this UK Self Assessment Tax Return is intuitive and easy to understand. So, stand out in the job market by completing the UK Self Assessment Tax Return course. Get an accredited certificate and add it to your resume to impress your employers. Along with the UK Self Assessment Tax Return course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of the UK Self Assessment Tax Return Course Introduction to Self Assessment Logging into the HMRC System Fill in the Self Assessment Return CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this UK Self Assessment Tax Return course. Requirements To enrol in this UK Self Assessment Tax Return course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to UK Self Assessment Tax Return. Tax Accountant: £30,000 to £50,000 per year Tax Consultant: £35,000 to £60,000 per year Tax Analyst: £25,000 to £45,000 per year Financial Advisor (specializing in tax): £35,000 to £60,000 per year Tax Compliance Officer: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

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Tax Planning is the process of minimising your tax liability by taking advantage of all available tax breaks and deductions. Tax Planning Specialists help individuals and businesses to develop and implement tax strategies that reduce their tax burden.Tax Planning is a highly in-demand profession in the UK, with job demand rising by 15% in the past year. Tax Planning Specialists earn an average salary of £50,000, with the top earners earning over £100,000. The Tax Planning Specialist course offers an in-depth exploration into the UK's tax system, diving into areas such as individual taxation, VAT, corporation tax, and even the nuances of management accounting. If you've ever envisaged yourself guiding individuals and corporations through the maze of taxation, this Tax Planning Specialist course could be your guiding star. Beyond the professional realm, mastering the tax domain can ease personal tax endeavours, ensuring you're well-equipped when tax season arrives. Embrace this journey as a Tax Planning Specialist, and become the tax maestro you were destined to be. Why would you choose the Tax Planning Specialist course from Compliance Central: Lifetime access to Tax Planning Specialist course materials Full tutor support is available from Monday to Friday with the Tax Planning Specialist course Learn Tax Planning Specialist skills at your own pace from the comfort of your home Gain a complete understanding of Tax Planning Specialist course Accessible, informative Tax Planning Specialist learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Tax Planning Specialist Study Tax Planning Specialist in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Tax Planning Specialist Course Tax Planning Specialist Curriculum Breakdown of the Tax Planning Specialist Course Course Outline: Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 11: Management Accounting and Financial Analysis Module 12: Career as a Tax Accountant in the UK Tax Planning Specialist Course Learning Outcomes: Comprehend the UK tax system and tax planning administration. Understand taxation policies for individuals. Grasp the intricacies of National Insurance. Navigate the process of Self-Assessment Tax Return. Dive deep into Income Tax fundamentals. Master concepts of Payee, Payroll, and Wages. Explore the dynamics of Value Added Tax. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Tax Planning Specialist course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Tax Planning Specialist. It is also great for professionals who are already working in Tax Planning Specialist and want to get promoted at work. Requirements To enrol in this Tax Planning Specialist course, all you need is a basic understanding of the English Language and an internet connection. Career path Tax Consultant: £30,000 to £60,000 per year Tax Manager: £45,000 to £80,000 per year Tax Analyst: £25,000 to £45,000 per year Tax Accountant: £35,000 to £60,000 per year Tax Planning Specialist: £40,000 to £80,000 per year Tax Compliance Officer: £30,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each