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3433 Courses

Phone-Based Customer Service

5.0(10)

By Apex Learning

Overview This comprehensive course on Phone-Based Customer Service will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Phone-Based Customer Service comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Phone-Based Customer Service. It is available to all students, of all academic backgrounds. Requirements Our Phone-Based Customer Service is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 4 sections • 15 lectures • 06:13:00 total length •Module 1: Introduction to Customer Service: 00:24:00 •Module 2: What's Different about Good Customer Service?: 00:13:00 •Module 3: Customer Relationship Management: 00:43:00 •Module 4: Customer Service Communication Strategies: 00:25:00 •Module 5: Aspects of Phone Etiquette: 00:32:00 •Module 6: Building Rapport Over the Phone: 00:25:00 •Module 7: Inbound and Outbound Calls: 00:17:00 •Module 8: Active Listening and Managing Tough Callers: 00:29:00 •Module 9: Managing Interoffice Calls and Voicemail: 00:11:00 •Module 10: Problem Solving over the Phone: 01:05:00 •Module 11: Intra Organisation Dealings: 00:36:00 •Module 12: Measuring Customer Service: 00:13:00 •Mock Exam - Phone-Based Customer Service: 00:20:00 •Final Exam - Phone-Based Customer Service: 00:20:00 •Order Your Certificate: 00:00:00

Phone-Based Customer Service
Delivered Online On Demand6 hours 13 minutes
£12

Verification of Death Training for Nurses

5.0(10)

By Apex Learning

Overview The global healthcare landscape is evolving rapidly, and the demand for skilled nurses continues to rise. The Verification of Death Training for Nurses is designed to match these international standards and demands. Delving into the comprehensive course curriculum, this training program demystifies the intricate processes, ethical considerations, and legal implications surrounding the verification of death. From introducing the foundational knowledge on death verification to exploring the responsibilities of a forensic nurse, this course is meticulously designed to equip you with the expertise you need.Unveil the complexities of death verification and elevate your nursing expertise. Enrol in the Verification of Death Training for Nurses today! How will I get my certificate? At the end of the course there will be an online written test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Verification of Death Training for Nurses. It is available to all students, of all academic backgrounds. Requirements Our Verification of Death Training for Nurses is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 02:04:00 total length •Introduction to Verification of Death: 00:11:00 •Legal Considerations: 00:12:00 •Expected Death: 00:16:00 •Natural Cause of Death: 00:13:00 •Verification of Unexpected Death: 00:17:00 •Process for Verifying a Death: 00:15:00 •Role of Forensic Nurse: 00:17:00 •Clinical & Forensic Examination: 00:12:00 •Certification & Documentation: 00:11:00

Verification of Death Training for Nurses
Delivered Online On Demand2 hours 4 minutes
£12

Ayurveda Healing Certificate

5.0(10)

By Apex Learning

Overview Explore Ayurveda healing methods by enrolling in the Ayurveda Healing Certificate course.This Ayurveda Healing Certificate course will give you a thorough overview of Ayurveda healing methods. It will teach you the art of Ayurveda and how it balances body, mind and spirit. It will also assist you in learning various benefits and explore the ailments it can cure. This extensive course will coach you in different medicinal herbs and techniques used in Ayurveda.Sign up today and become a certified practitioner. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Ayurveda Healing Certificate. It is available to all students, of all academic backgrounds. Requirements Our Ayurveda Healing Certificate is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 04:32:00 total length •Module 01: Introduction to Ayurveda: 00:22:00 •Module 02: An Overview of Ayurvedic Healing Methods: 00:30:00 •Module 03: Medicinal Herbs and Remedies for Common Ailments: 00:34:00 •Module 04: Daily routines, Exercise & Yoga: 00:49:00 •Module 05: Ayurvedic Herbs & Oils: 00:43:00 •Module 06: Herbal Remedies for Home Use: 00:20:00 •Module 07: The Herbal Kitchen: 00:22:00 •Module 08: Ayurvedic Dietary Guidelines: 00:28:00 •Module 09: Ayurvedic Lifestyle: The Ultimate Preventive Medicine: 00:24:00

Ayurveda Healing Certificate
Delivered Online On Demand4 hours 32 minutes
£12

EYFS Teaching Diploma Level 3

4.8(9)

By Skill Up

Elevate your teaching skills with our Level 3 EYFS Diploma. Understand child development, plan effective learning, & foster creativity. Shape the future, today.

EYFS Teaching Diploma Level 3
Delivered Online On Demand14 hours 56 minutes
£13.59

Diploma in Deaf Awareness & Interaction Training - Level 4 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Deaf Awareness & Interaction Training - Level 4 (QLS Endorsed)
Delivered Online On Demand3 hours
£15

Proofreading & Copyediting

5.0(10)

By Apex Learning

Overview This comprehensive course on Proofreading & Copyediting will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Proofreading & Copyediting comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Proofreading & Copyediting. It is available to all students, of all academic backgrounds. Requirements Our Proofreading & Copyediting is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 09:09:00 total length •Proofreading basics: 01:24:00 •Applying the Style Guide: 00:33:00 •Spelling and Grammar: 00:31:00 •Proofreading on Paper: 00:23:00 •Proofreading On-Screen: 01:37:00 •Copy-editing basics: 01:36:00 •Copy-Editing - The Use of Language: 01:00:00 •Copy-editing - Checking Accuracy and Facts: 00:26:00 •Copy-Editing -The Beginningand the End: 00:23:00 •Copy editing legal Checks: 00:44:00 •Finding Work and Developing Your Career: 00:32:00

Proofreading & Copyediting
Delivered Online On Demand9 hours 9 minutes
£12

End of Life Care Course

5.0(10)

By Apex Learning

Overview This comprehensive course on End of Life Care Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This End of Life Care Course comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this End of Life Care Course. It is available to all students, of all academic backgrounds. Requirements Our End of Life Care Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 13 lectures • 05:04:00 total length •Module 01: Introduction to End of Life Care: 00:19:00 •Module 02: Availability of Services: 00:33:00 •Module 03: Advance Care Planning: 00:25:00 •Module 04: Goals of Care: 00:13:00 •Module 05: Physical Illness: 00:34:00 •Module 06: Neurological Illness: 00:36:00 •Module 07: Quality Care at the End of Life: 00:13:00 •Module 08: Communication During the End of Life: 00:21:00 •Module 09: Palliative Care Holistic Assessment: 00:13:00 •Module 10: Spiritual and Psychosocial Care: 00:30:00 •Module 11: Care after Death: 00:16:00 •Module 12: Further Support, Training and Development: 00:20:00 •Module 13: Legal Aspects: 00:31:00

End of Life Care Course
Delivered Online On Demand5 hours 4 minutes
£12

Trigonometry for Electrical Engineering

5.0(10)

By Apex Learning

Overview This comprehensive course on Trigonometry for Electrical Engineering will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Trigonometry for Electrical Engineering comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? At the end of the course there will be an online written test, which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Trigonometry for Electrical Engineering. It is available to all students, of all academic backgrounds. Requirements Our Trigonometry for Electrical Engineering is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 13 lectures • 05:05:00 total length •Module 01: Introduction: 00:08:00 •Module 02: Point Lines & Angles: 00:13:00 •Module 03: Intersecting & Parallel Lines Triangles: 00:11:00 •Module 04: Triangles: 00:22:00 •Module 05: The Pythagorean Theorem: 00:10:00 •Module 06: Unique Triangles & Ratios: 00:13:00 •Module 07: Trig Functions & Tangents: 00:34:00 •Module 08: The Unit Circle: 01:20:00 •Module 09: Trig Identities: 00:42:00 •Module 10: Product to Sum Formulas: 00:23:00 •Module 11: Double & Half Angle Formulas: 00:32:00 •Module 12: Trig Functions in the Time Domain: 00:17:00 •Assignment -Trigonometry for Electrical Engineering: 00:00:00

Trigonometry for Electrical Engineering
Delivered Online On Demand5 hours 5 minutes
£12

Adverse Childhood Experiences and Cure

5.0(10)

By Apex Learning

Overview Be able to support and nurture children during the most distressing and challenging parts of their young lives. This course has sensitively crafted to aid individuals to understand and help children when significant events in their formative years have impacted them. The Adverse Childhood Experiences and Cure course has been written with the help of industry professionals and provides advice for childminders, teachers, parents, and social workers. It will teach you the appropriate engagement and support methods needed if a young person has experienced the death of a loved one, physical or mental abuse, accidents, emergencies, or any large-scale incidents. Help support the young generation. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Adverse Childhood Experiences and Cure. It is available to all students, of all academic backgrounds. Requirements Our Adverse Childhood Experiences and Cure is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 14 sections • 14 lectures • 06:08:00 total length •Module 01: Introduction to Child Psychology: 00:28:00 •Module 02: Attachment and Relationship Building in Childhood: 00:31:00 •Module 03: Impacts of Separation and Loss on Attachment: 00:27:00 •Module 04: Factors That Influence Development: 00:36:00 •Module 05: Cognitive Development: 00:25:00 •Module 06: Social and Emotional Development: 00:43:00 •Module 07: Personality and Intellectual Development of Children: 00:36:00 •Module 08: Stages of Language Development: 00:27:00 •Module 09: Understanding Moral Development: 00:18:00 •Module 10: Play, Imagination, and Creativity: 00:26:00 •Module 11: Problems of Infancy: 00:20:00 •Module 12: Problems of Childhood: 00:23:00 •Module 13: Problems of Adolescence: 00:28:00 •Assignment - Adverse Childhood Experiences and Cure: 00:00:00

Adverse Childhood Experiences and Cure
Delivered Online On Demand6 hours 8 minutes
£12

NFT for Beginners

5.0(10)

By Apex Learning

Overview This comprehensive course on NFT for Beginners will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This NFT for Beginners  comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this NFT for Beginners. It is available to all students, of all academic backgrounds. Requirements Our NFT for Beginners is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 8 lectures • 02:40:00 total length •Introduction to Non-Fungible Tokens: 00:25:00 •Blockchain and Ethereum: 00:25:00 •NFT Marketplaces and Projects: 00:25:00 •NFT Security and Standards: 00:20:00 •Creating and Selling NFTs: 00:20:00 •Investing In NFTs: 00:25:00 •The Future of NFTs: 00:20:00 •Assignment - NFT for Beginners: 00:00:00

NFT for Beginners
Delivered Online On Demand2 hours 40 minutes
£12