21404 Courses

Nowadays not only do we rely on our commercial and sales staff to hit that bottom line but we expect our engineers and project teams to play their part too - not only through their engineering and management skills but by behaving in a commercially minded way in their dealings with their counterparts in customer or supplier organisations. This means understanding, amongst other things, the issues surrounding the commencement of work ahead of contract, having a clear contract baseline, recognising the broader implications of contract change, the need for timeliness and the consequences of failing to meet the contracted timetable. This practical one-day programme has been designed specifically to give engineers, project staff and others just that understanding. The course is designed principally to provide engineers and project staff with an appreciation of contractual obligations, liabilities, rights and remedies so that they understand the implications of their actions. It is also suitable for business development staff who are negotiating contracts on behalf of the business. The main focus of the day is on creating an awareness of when a situation may have commercial implications that would harm an organisation's business interests if not recognised and handled appropriately and how taking a positive but more commercial approach to those situations can lead to a more positive outcome for the business. As well as providing an understanding of the commercial imperatives the day also focuses on specific areas affecting engineers and project staff, such as the recognition and management of change, the risks when working outside the contract and managing delays in contracts. The course identifies the different remedies that may apply according to the reasons for the delay and provides some thoughts on pushing back should such situations arise. On completion of this programme the participants will: appreciate the need for contractual controls and will have a better understanding of their relevance and how they can be applied, particularly the issues of starting work ahead of contract, implementing changes and inadvertently creating a binding contract by their behaviour; have gained an understanding of the terminology and procedural issues pertaining to contracting within a programme; and be more commercially aware and better equipped for their roles. 1 Basic contract law - bidding and contract formation Purpose of a contract Contract formation - the key elements required to create a legally binding agreement Completeness and enforceability Express and implied terms Conditions v warranties The use of, and issues arising from, standard forms of sale and purchase Use of 'subject to contract' Letters of intent Authority to commit 2 Change management Recognising changes to a contracted requirement Pricing change Implementation and management of change 3 Key contracting terms and conditions By the end of this module participants will be able to identify the key principles associated with: Pricing Getting paid and retaining payment Cashflow Delivery and acceptance Programme delaysExamining some reasons for non-performance...Customer failureContractor's failureNo fault delays ... and the consequences of non-performance: Damages claimsLiquidated damagesForce majeureContinued performance Waiver clauses and recent case law Use of best/reasonable endeavours Contract termination 4 Warranties, indemnities and liability Express and implied warranties Limiting liability 5 Protection of information Forms of intellectual property Background/foreground intellectual property Marking intellectual property Intellectual property rights Copyright Software Confidentiality agreements Internet

At times, everyone involved with a business will find themselves in a position where they are faced with difficult decisions. Being able to deal with these situations effectively and confidently is an important interpersonal skill. This is especially true for managers who will be forced to make tough decisions on a regular basis, but need to ensure that the business continues to perform both during and after the difficult decisions have been made. The manner in which they approach and implement these decisions can sometimes be the difference between success and failure. Course SyllabusThe syllabus of the Dealing with Difficult Situations with Confidence course is comprised of four modules, covering the following: Module OneSelf Awareness Attitude towards challenges - self-resilience Going into a challenging scenario - how to prepare Recognising the signs of contention Giving feedback constructively Module TwoHaving Difficult Conversations with Confidence Behaviour labelling - preparing the approach Assertiveness techniques Dealing with a difficult issue focussing on behaviour & consequences Keeping objective and professional throughout Module ThreeExamining Your Preferred Communication Style Recognising the different communication styles Analysing your preferred style - Paradigm FitIn Profiler review Identifying the most appropriate situations for each style Module FourHelpful Interpersonal Skills Effective questioning techniques Active listening Body language Recognising and dealing with behaviours Displaying and creating positive attitudes Remaining Assertive and in control

This pre-learning module is designed for individuals who have signed up to complete the dry needling in-house course. The aim is to bridge the gap between theoretical knowledge and practical application, preparing learners for the transition to independent and competent dry needling practice. Key Learning Objectives: Deepen Theoretical Understanding: Refine Palpation Skills: Develop and enhance palpation techniques for precise muscle identification and localisation of trigger points. Neurophysiology of Pain: Gain a deeper understanding of the neurophysiological mechanisms underlying pain, including nociception, central sensitization, and the role of the nervous system in pain modulation. Trigger Point Anatomy and Physiology: Explore the anatomy and physiology of trigger points, including their formation, characteristics, and clinical significance. / Contraindications and Precautions: Thoroughly review absolute and relative contraindications to dry needling, ensuring patient safety and minimizing risk. Develop Clinical Reasoning Skills: Patient Assessment: Learn to conduct a comprehensive patient assessment, including history taking, pain assessment, and physical examination, to identify appropriate candidates for dry needling. Treatment Planning: Develop the ability to formulate individualized treatment plans, considering patient goals, clinical findings, and potential risks and benefits. Evidence-Based Practice: Critically appraise current research on dry needling, integrating evidence into clinical decision-making Enhance Practical Skills: Needle Insertion Techniques: Refine needle insertion techniques, including entry angles, depth, and needle manipulation. Patient Positioning and Stabilization: Learn optimal patient positioning and stabilization techniques to ensure accurate needle placement and patient comfort. Managing Adverse Events: Develop strategies for managing potential adverse events, such as needle breakage, pneumothorax, and nerve injury. Learning Methods: Online Learning Platform: Access to all pre-learning modules including pre-reading, learning aids, quizzes, and case studies. Peer-to-Peer Learning: Engage in in-house classroom practical course including discussions with fellow learners to share experiences, ask questions, and gain different perspectives. Assessment: Online Quizzes: Assess knowledge and understanding of key concepts. Practical Assessment: completed throughout the in-house course Case Study Analysis: Demonstrate your ability to apply theoretical and practical knowledge to real-world clinical scenarios. Upon successful completion of this pre-learning module, participants will be better prepared for the in-house dry needling course and will be one step closer to achieving a Certificate of Competency in Dry Needling. Disclaimer: This information is for educational purposes only and should not be considered medical advice. Professional guidance from a qualified healthcare provider is essential for any health concerns or treatment decisions that exceed your expertise or require specialised knowledge.

A workshop for 19-29 years olds living in West Sussex who do not have their level 4 or higher maths GCSE (or equivalent). Build your confidence using numeracy skills common in all sorts of jobs.

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Session 8 A cheeky free extra. Editing, making revisions, getting feedback, reflecting on story and writing, setting goals and providing your own accountability, next steps.