22004 Courses

Telephone-Etiquette: Telephone-Etiquette Course Online Unlock Your Professional Success with Telephone-Etiquette: Telephone-Etiquette Course. Elevate Your Communication Skills Today! Are you tired of fumbling through phone conversations, unsure of how to present yourself professionally? Do you want to enhance your communication skills and leave a lasting impression on your callers? Look no further! Our comprehensive course, Telephone-Etiquette: Telephone-Etiquette Course is here to transform your phone interactions and boost your professional success. In this Telephone-Etiquette: Telephone-Etiquette Course, you will learn the fundamental principles of phone etiquette and effective communication. Learn techniques to convey your message clearly, use appropriate tone and language, and build rapport over the phone. With this Telephone-Etiquette: Telephone-Etiquette Course you will acquire the skills to leave a positive impression from greeting callers to efficiently managing their queries or concerns. This Telephone-Etiquette: Telephone-Etiquette Course will cover strategies to achieve your desired outcomes. This Telephone Etiquette course will help you learn how to remain calm, defuse tense situations, and turn negative experiences into positive outcomes. With this Telephone-Etiquette: Telephone-Etiquette Course enhance your communication within your organization through seamless interoffice calls. Discover the art of leaving clear and concise voicemail messages that effectively convey your intended message. Through this Telephone-Etiquette: Telephone-Etiquette Course equip yourself with the skills to address and correct poor telephone etiquette within your team or organization. The Telephone-Etiquette: Telephone-Etiquette Course also provides additional resources to continue your professional development. Don't miss this opportunity to excel in your telephone communication skills and make a lasting impression on your callers. Enrol in Telephone-Etiquette: Telephone-Etiquette Course today and elevate your professional interactions to new heights. Main Course: Telephone-Etiquette Course Free Courses included with Telephone-Etiquette: Telephone-Etiquette Course: Along with Telephone-Etiquette Course you will get free Communication Skills Along with Telephone-Etiquette Course you will get free Level 5 Negotiation Skills Special Offers of this Telephone-Etiquette: Telephone-Etiquette Course: This Telephone-Etiquette: Telephone-Etiquette Course includes a FREE PDF Certificate. Lifetime access to this Telephone-Etiquette: Telephone-Etiquette Course Instant access to this Telephone-Etiquette: Telephone-Etiquette Course 24/7 Support Available to this Telephone-Etiquette: Telephone-Etiquette Course Telephone-Etiquette: Telephone-Etiquette Course Online This Telephone-Etiquette: Telephone-Etiquette Course teaches all the aspects of phone etiquette and using proper phone language. The Telephone-Etiquette: Telephone-Etiquette Course describes how to eliminate phone distractions. Inbound and outbound calls are part of this Telephone-Etiquette: Telephone-Etiquette Course. Through the Telephone-Etiquette: Telephone-Etiquette Course, handling rude or angry callers. Moreover, Telephone-Etiquette course describes handling interoffice calls and voicemail messages. This Telephone-Etiquette: Telephone-Etiquette Course is helpful for correcting poor telephone etiquette and wrapping up. Who is this course for? Telephone-Etiquette: Telephone-Etiquette Course Online This Telephone-Etiquette: Telephone-Etiquette Course is perfect for students, business experts or stay-at-home parents. Requirements Telephone-Etiquette: Telephone-Etiquette Course Online To enrol in this Telephone-Etiquette: Telephone-Etiquette Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Telephone-Etiquette: Telephone-Etiquette Course. Be energetic and self-motivated to complete our Telephone-Etiquette: Telephone-Etiquette Course. Basic computer Skill is required to complete our Telephone-Etiquette: Telephone-Etiquette Course. If you want to enrol in our Telephone-Etiquette: Telephone-Etiquette Course, you must be at least 15 years old. Career path Telephone-Etiquette: Telephone-Etiquette Course Online After completing this Telephone-Etiquette: Telephone-Etiquette Course, you may be able to pursue a variety of promising career opportunities related to this Telephone-Etiquette field.

Train the Trainer: Train the Trainer Course Online Unlock the Power of Train the Trainer: Train the Trainer Course: Enrol Now! When you are trained to do something, you are taught the necessary skills. The ultimate goal of "Training the Trainer" is to simply train trainers and mentors. The Train the Trainer: Train the Trainer Course will help you advance in your career. Train the Trainer abilities that are effective to encourage professionalism and trust in the workplace. The goal of this Train the Trainer: Train the Trainer Course is to start introducing the skills, knowledge, and character traits that are essential for effective training. The Train the Trainer: Train the Trainer Course explains the skills and techniques needed to ensure this. After completing this Train the Trainer: Train the Trainer Course you will gain a depth of knowledge in your everyday life. Our Train the Trainer: Train the Trainer Course module is created by experts to expand your skill. Enrol on our Train the Trainer: Train the Trainer Course to learn more. This Train the Trainer: Train the Trainer Course covers how to boost your confidence level, the ability to recognise trainee’s specific needs, choose the best methods and activities for a group. The purpose of this Train the Trainer: Train the Trainer Course is to teach how to achieve your goals and prepare your career. Courses you will get with of Train the Trainer: Train the Trainer Course: Course 01: Train the Trainer Course 02: Level 7 Life Coaching Course 03: Workplace Stress Management Course 04: Level 4 Time Management [ Note: Free PDF certificate as soon as completing the Train the Trainer: Train the Trainer Course] Train the Trainer: Train the Trainer Course Online This Train the Trainer: Train the Trainer Course consists of 18 modules. Course Curriculum of Train the Trainer: Train the Trainer Course Module 01: Assessing Needs Module 02: Understanding Adult Learners Module 03: Training Styles Module 04: Understanding Today’s Learner Module 05: Writing Instructional Objectives Module 06: Writing an Instructional Plan Module 07: Selecting, Designing, and Developing Active-Training Methods Module 08: Delivering Training Module 09: Using Visual Aids Module 10: Working with Groups Module 11: Using Creativity Module 12: Evaluating Training Module 13: Training Across Cultures Module 14: Storytelling as a Training Technique Module 15: Using Technology in Training Module 16: Training On the Job Module 17: Training During Tough Times Module 18: The Business of Consulting: Internal and External Assessment Method of Train the Trainer: Train the Trainer Course After completing Train the Trainer: Train the Trainer Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Train the Trainer: Train the Trainer Course After completing the Train the Trainer: Train the Trainer Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Train the Trainer: Train the Trainer Course Online This Train the Trainer: Train the Trainer Course is intended for both current and future trainers, as well as business owners, managers, human resources personnel, and anyone relating to employee mentoring or improvement. Requirements Train the Trainer: Train the Trainer Course Online To enrol in this Train the Trainer: Train the Trainer Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Train the Trainer: Train the Trainer Course. Be energetic and self-motivated to complete our Train the Trainer: Train the Trainer Course. Basic computer Skill is required to complete our Train the Trainer: Train the Trainer Course. If you want to enrol in our Train the Trainer: Train the Trainer Course, you must be at least 15 years old.

Speech Therapy: Speech Therapy Course Online Unlock the Power of Speech Therapy: Speech Therapy Course: Enrol Now! This exclusive Speech Therapy: Speech Therapy Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This Speech Therapy: Speech Therapy Course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. Learning Outcome After completing this Speech Therapy: Speech Therapy Course, the learner will be able to: Understand the fundamentals of Speech & Language Therapy. Understand the study of communication. Explain components of normal speech, language & voice and communication disorders. Understand eating, drinking and swallowing disorders. Understand the speech & language therapy process. Why choose this Speech Therapy: Speech Therapy Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Speech Therapy: Speech Therapy Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Speech Therapy: Speech Therapy Course. Main Course: Speech Therapy Course Free Courses included with Speech Therapy: Speech Therapy Course: Course 01: Advanced Diploma in Child Care Course 02: Early Years Level 4 [ Note: Free PDF certificate as soon as completing the Speech Therapy: Speech Therapy Course] Speech Therapy: Speech Therapy Course Online This Speech Therapy: Speech Therapy Course consists of 04 modules. Course Curriculum of Speech Therapy: Speech Therapy Course Module 01: Speech & Language Therapy Module 02: Study of Communication Module 03: Components of Normal Speech, Language & Voice and Communication Disorders Module 04: Eating, Drinking and Swallowing Disorders Assessment Method of Speech Therapy: Speech Therapy Course After completing Speech Therapy: Speech Therapy Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Speech Therapy: Speech Therapy Course After completing the Speech Therapy: Speech Therapy Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Speech Therapy: Speech Therapy Course Online This Speech Therapy: Speech Therapy Course is ideal for anyone who wants to: Gain the skills needed to work in the teaching and child care profession. Improve their speech therapy and language therapy skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Requirements Speech Therapy: Speech Therapy Course Online To enrol in this Speech Therapy: Speech Therapy Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Speech Therapy: Speech Therapy Course. Be energetic and self-motivated to complete our Speech Therapy: Speech Therapy Course. Basic computer Skill is required to complete our Speech Therapy: Speech Therapy Course. If you want to enrol in our Speech Therapy: Speech Therapy Course, you must be at least 15 years old. Career path Speech Therapy: Speech Therapy Course Online Opportunities in this Speech Therapy: Speech Therapy Course field include: SEN Teaching Assistant SEN Teacher Language Tutor

Selling a home isn’t just about bricks and mortar — it’s about stories, timing, and the sharp eye of someone who knows how to turn a listing into a done deal. This Residential Property Sales Course is designed for anyone looking to learn how the UK property market ticks, how sales are made from the first viewing to the final signature, and how estate agents actually earn their commission. From valuation strategies and negotiation methods to sales progression and property law, everything is delivered online so you can learn in your own time, at your own pace — no clipboard or flashy car required. Whether you're just stepping into the world of property sales or you're already fielding enquiries and looking to sharpen your edge, this course has been carefully designed to help you navigate property transactions with confidence. You’ll explore buyer psychology, sales techniques, and what really matters in a strong listing. With the UK property market seeing over £300 billion in transactions annually, understanding how to connect people with properties is more than just useful — it’s valuable. Key Features of the Residential Property Sales Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum Module 01: Introduction to Residential Property Sales Module 02: Valuation of Real Estate Module 03: Law Relating to Residential Property Sales Module 04: Residential Agency Module 05: Finances Involved in Buying and Selling Module 06: Appraisal and Basic Building Construction and Defects Module 07: Records and Systems Module 08: UK Tax on Property Accreditation This Residential Property Sales is CPD Quality Standards Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by The CPD Quality Standards Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Financial Analysis is a vital discipline for anyone aiming to understand the financial health and direction of a business. This CPD-accredited course delves into the key concepts and techniques that financial professionals rely on to interpret financial statements, assess organisational performance, and make informed decisions. From exploring the role of a financial controller to mastering ratio analysis and budgeting methods, the course offers a structured path through essential financial knowledge that supports strategic decision-making. Participants will gain insight into the intricate processes of planning, budgeting, internal controls, and audits, all crucial for maintaining robust financial management. With a focus on financial statement interpretation and the nuances of strategic management decisions, the course provides learners with the clarity needed to navigate complex financial data confidently. Delivered entirely online, this course is designed to suit those who seek flexibility without compromising on depth or quality, making it an excellent choice for professionals wanting to enhance their financial acumen. Key features Free PDF Certificate Free Retake Exam Lifetime Access Course Curriculum of Financial Analysis: Module 01: The Concept of Financial Controller Module 02: Financial Statement Module 03: Financial Analysis Module 04: Ratio Analysis Module 05: Planning, Budgeting and Forecasting Module 06: Budgetary Control Module 07: Internal Control and Cash Module 08: Strategic Management Decision Module 09: Financial Audit Course Assessment of Financial Analysis You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Financial Analysis - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Financial Analysis - CPD Accredited training is ideal for: Financial Analysts Investment Bankers Corporate Finance Professionals Accounting Professionals Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Financial Analysis - CPD Accredited training. Financial Analysts: £37,000 per year. Investment Bankers: £75,000 per year. Corporate Finance Professionals: £55,000 per year. Accounting Professionals Certificates Certificate of completion Digital certificate - Included Free PDF Certificate Certificate of completion Hard copy certificate - Included Shipping Cost: £3.99 for Hardcopy Certificate only

Discover the captivating world of gemstones with our Gemology Online Diploma Course, designed to illuminate the science and art behind these natural treasures. This course offers an insightful journey through the origins, characteristics, and classifications of gems, starting with their formation deep within the Earth. You will explore the fascinating interplay of colour, clarity, and brilliance that defines each stone, while learning how fashioning techniques shape gems into exquisite jewellery pieces. Perfectly tailored for enthusiasts and professionals alike, this course presents knowledge in a clear, structured manner that enhances your understanding of gemology from wherever you are. Throughout the modules, you will delve into essential topics such as gem testing methods, weight and measurement standards, and the identification of precious gemstones. This diploma provides a solid foundation to appreciate the intricate details that distinguish one gem from another. With a focus on theory delivered in an engaging and accessible format, the course supports your passion for gems without requiring physical attendance. Whether your interest lies in personal enrichment or advancing your career, this gemology diploma equips you with the expertise to confidently discuss and assess gemstones with precision and insight. Key Features Free PDF Certificate CPD Accredited Lifetime Access Instant Access Gemology Course Curriculum: Module 01: Introduction to Gemology Module 02: Formation of Gems Module 03: Gemology & Colour Module 04: Fashioning Module 05: Gem Testing Module 06: Weight and Measurement Module 07: Precious Gemstones Gemology Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Gemology - CPD Accredited course. For each test, the pass mark will be set to 60%. Certificate After successfully completing this Gemology - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Gemology - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the gemology course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Gemology - CPD Accredited training, including: Gemologist Retail associates Lab gemologists Jewelry designers Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Shipping cost: £3.99

Duration 3 Days 18 CPD hours This course is intended for This course is aimed at anyone who wants to harness the power of data analytics in their organization. Overview After completing this course delegates will be capable of writing effective R code to manipulate, analyse and visualise data to enable their organisations make better, data-driven decisions. This course teaches delegates with no prior programming or data analytics experience how to perform data manipulation, data analysis and data visualisation in R. Course Outline Becoming a world class data analytics practitioner requires mastery of the most sophisticated data analytics tools. The R programming language is one of the most powerful and flexible tools in the data analytics toolkit. This course teaches delegates with no prior programming or data analytics experience how to perform data manipulation, data analysis and data visualisation in R. Mastery of these techniques will allow delegates to immediately add value in their work place by extracting valuable insight from company data to allow better, data-driven decisions. The course will explore the following topics through a series of interactive workshop sessions: What is R? Basic R programming conventions Data structures in R Accessing data in R Descriptive statistics in R Statistical analysis in R Data manipulation in R Data visualisation in R Additional course details: Nexus Humans Beginning Data Analytics With R training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Beginning Data Analytics With R course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This intermediate course is designed for technical support personnel who implement, operate, and perform day-to-day administration of IBM MQ V8 on z/OS. Overview Describe message-oriented middleware and the capabilities it must provideIdentify the key components of IBM MQ for z/OSSummarize the responsibilities of the IBM MQ administratorConfigure IBM MQ IBM V8 for z/OSEnable IBM MQ for z/OS eight-byte RBA and buffers above 2 GBDemonstrate how to create and change queues and place and retrieve messages from a queueDefine and demonstrate how to set up and work with distributed queuingDifferentiate between an IBM MQ queue manager and an IBM MQ clientDescribe and demonstrate how to set up an IBM MQ clusterContrast point-to-point and publish/subscribe messaging stylesDescribe shared queues and queue sharing groupsSummarize IBM MQ for z/OS recovery and restart activitiesDemonstrate how to use IBM MQ events for monitoringSummarize performance considerationsDescribe security considerations for IBM MQ for z/OSDescribe and implement connection authentication and channel authorizationIdentify correct problem determination techniques for IBM MQ for z/OSSummarize basic use and configuration of IBM MQ Managed File TransferDescribe IBM MQ support for CICS and IMS interfaces This course provides the skills that are necessary to configure and manage an IBM MQ V8 queue manager on z/OS. Through lectures and hands-on lab exercises, students learn how to install, customize, operate, and administer IBM MQ V8. Course Outline Course introduction IBM MQ review IBM MQ architecture, installation, and configuration Exercise: Configuring an IBM MQ for z/OS queue manager IBM MQ for z/OS administrative interface options Exercise: Working with queues Distributed queuing Exercise: Working with channels IBM MQ clients Exercise: Working with IBM MQ clients IBM MQ cluster basics Exercise: Working with IBM MQ clusters Publish/subscribe basics Exercise: Publish/subscribe basics Queue sharing groups Using IBM MQ events and the dead-letter queue utility Exercise: Working with IBM MQ events Security considerations Exercise: Security Problem determination IBM MQ Managed File Transfer Exercise: IBM MQ Managed File Transfer configuration for z/OS IBM MQ for z/OS backup, recovery, and related file tasks Exercise: Working with file handling utilities Support for CICS, IMS, and HTTP applications Course summary

Process Improvement Course Overview: This course on Process Improvement provides a comprehensive foundation for learners to understand and apply key principles of process management and optimisation. Participants will explore various strategies, tools, and methodologies to streamline processes, enhance efficiency, and reduce waste. Emphasising real-world applicability, the course equips learners with the knowledge to analyse, design, and implement process improvements in a variety of professional settings. By the end, learners will be able to identify inefficiencies, propose targeted improvements, and contribute effectively to organisational performance enhancement. Course Description: In this course, learners will delve into the essentials of process improvement, covering fundamental concepts and frameworks used to optimise operations. Topics include the types of processes, the methodologies for process analysis, and the steps for implementing effective process improvements. Learners will gain a deep understanding of key process improvement techniques, such as Six Sigma and Lean, and develop the skills to assess and refine processes. The course also includes a LIVE demonstration, allowing learners to see the implementation of improvements in action, ensuring they are well-equipped to contribute to the efficiency of their organisations. Process Improvement Curriculum: Module 01: Introduction Module 02: The Fundamentals of Process Improvement Module 03: Types of Process in Process Improvement Module 04: The Process of Delivering Process Improvement Module 05: LIVE Demonstration of a Process Improvement Module 06: Close Out (See full curriculum) Who is this course for? Individuals seeking to enhance operational efficiency. Professionals aiming to advance their career in process management. Beginners with an interest in process improvement or management. Anyone looking to understand key strategies for process optimisation. Career Path: Process Improvement Specialist Business Process Analyst Operations Manager Lean Six Sigma Consultant Continuous Improvement Coordinator

Fire Warden Training Level 5 Course Overview This Fire Warden Training Level 5 course equips learners with essential knowledge and skills to effectively manage fire safety within diverse workplace environments. It covers the core principles of fire prevention, risk assessment, emergency procedures, and the responsibilities of a fire warden. Designed to enhance confidence and competence, the course prepares individuals to identify hazards, implement evacuation strategies, and ensure compliance with relevant fire safety legislation. Upon completion, learners will be able to contribute significantly to maintaining a safe environment, reducing fire risks, and supporting emergency response teams. Course Description This comprehensive course delves into fundamental fire safety concepts including the fire triangle, risk assessment techniques, and detailed fire safety arrangements such as fire plans and personal emergency evacuation plans. Learners will explore effective fire evacuation procedures and strategies to manage emergencies calmly and efficiently. The training emphasises legal obligations and best practices in fire safety management, fostering an understanding of how to protect people and property. By completing this course, learners will gain the ability to oversee fire safety measures, coordinate evacuations, and support their organisation’s health and safety commitments in accordance with UK regulations. Fire Warden Training Level 5 Curriculum Module 01: Fire Warden Safety An Introduction Module 02: Understanding Fires – The Fire Triangle Module 03: Risk Assessments Module 04: Fire Safety Arrangements – The Fire Plan Module 05: Personal Emergency Evacuation Plans Module 06: Fire Evacuation Procedures – Evacuation Strategies (See full curriculum) Who is this course for? Individuals seeking to develop expertise in workplace fire safety management. Professionals aiming to enhance their career in health and safety roles. Beginners with an interest in fire safety and emergency planning. Staff designated as fire wardens or safety representatives within organisations. Career Path Fire Safety Officer Health and Safety Advisor Emergency Planning Coordinator Facilities Manager Compliance and Risk Management Specialist