'Manners Maketh The Man' and etiquette make you socially acceptable. And when it comes to business, knowing the proper etiquette is a must. In this course, you will learn everything about business etiquette. The course is comprised of 10 information-rich modules that teach you etiquettes that make you appear professional and stand out. You will learn about the importance, of how to create a great first impression, dining etiquette, email, and phone call etiquette, how to dress for success, international etiquette, plus many other topics. With this comprehensive business etiquette course, you can achieve your dreams and train for your ideal career. The business etiquette course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development. This business etiquette training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the business etiquette course today - gear up with the essential skills to set yourself up for excellence! Learning Outcomes: Be able to define etiquette and provide an example of how etiquette can be of value to a company or organisation. Understand the guidelines on how to make effective introductions. Identify the 3 C's of a good impression. Identify at least one way to minimise nervousness while in social situations. Understand how to use a card effectively. Identify and practice at least one way to remember names. Identify the 3 steps in giving a handshake. Enumerate the four levels of conversation Understand place settings, napkin etiquette, and basic table manners. Understand the protocol for ordering in a restaurant, handling alcohol during a business meal, paying the bill, and tipping. Understand basic guidelines for the proper form of address, grammar standards, and use of acronyms in emails. Understand basic guidelines for telephone, voicemail, and cell phone etiquette. State the difference between a formal and an informal letter. Understand the meaning of colours in dressing for success. Differentiate among the dressy casual, semi-formal, formal, and black tie dress codes. Understand basic guidelines on international etiquette. Start your learning journey straight away with this business etiquette course and take a step toward a brighter future! Skills You Will Gain Communication skills The ability to write/make formal and informal letters, emails, and phone calls Impeccable dressing skills Proper eating and dining skills Networking skills Why Prefer Our Business Etiquette Course? Opportunity to earn a certificate that is accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Business Etiquette course: Module One: Understanding Etiquette Etiquette Defined The Importance of Business Etiquette Module Two: Networking for Success Creating an Effective Introduction Making a Great First Impression Minimizing Nervousness Using Cards Effectively Remembering Names Module Three: The Meet and Greet The Three-Step Process The Four Levels of Conversation Module Four: The Dining in Style Understanding Your Place Setting Using Your Napkin Eating Your Meal Sticky Situations and Possible Solutions Module Five: Eating Out Ordering in a Restaurant About Alcoholic Beverages Paying the Bill Tipping Module Six: Email Etiquette Addressing Your Message Grammar and Acronyms Top 5 Technology Tips Module Seven: Phone Etiquette Developing an Appropriate Greeting Dealing with Voicemail Cell Phone Do's and Don'ts Module Eight: The Written Letter Thank You Notes Formal Letters Informal Letters Module Nine: Dressing for Success The Meaning of Colors Interpreting Common Dress Codes Deciding What to Wear Module Ten: International Etiquette General Rules Important Points Preparation Tips Assessment Process Once you have completed all the modules in the Business Etiquette course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This business etiquette course is for you if you: Want to have a deeper insight into business etiquette Actively working in business etiquette and am interested in exploring it a bit further. Are you a student pursuing a relevant field of study? Seeking employment in the business etiquette field. Requirements You will not need any prior background or expertise. All you need to take this business etiquette is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path The Diploma in Business Etiquette course aims to help you get the long-awaited job of your dreams and help grow your career. With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at; Owners Receptionists, secretaries & PAs Entrepreneurs HR professionals Customer service executives Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the Travel Advisor and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 3 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Travel Advisor course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Travel Advisor course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Travel Advisor Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Travel Advisor course: Module1: Introduction to Travel and Tourism Module2: Tourism Products and Services Module3: Tour Operating and Travel Retailing Module4: Marketing in Travel and Tourism Module5: Developing Communication Skills Module6: Customer Relationship Management (CRM) Module7: Customer Service and Satisfaction Module8: Crisis and Visitor Attraction Management Module9: Transport Management Procedure Module10: Tourism in the New Normal World/ Post COVID Travel Destinations Module12: Public Awareness Campaigns Module11: Sustainable Tourism Module13: Brexit and its Impact on Tourism Industry Module14: Travel and Tourism Issues to Contend with Assessment Process Once you have completed all the modules in the Tcourse, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Travel Advisor Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Travel Advisor program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Travel Advisor Course, you are to start your career or begin the next phase of your career in this field. Our entire Travel Advisor course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
This Construction Management course comprehensively observes the complete cycle of construction projects from inception to handover. The content is multidisciplinary, observing aspects of site investigation, cost estimation, cost management, materials management, and legal terms. This Diploma in Construction Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Construction Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Construction Management course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. This Construction Management course will form a necessary reference for you in every step you face in your construction project. This course starts by introducing the nature of construction projects, Project Life Cycle and Success, and Elements and Factors influencing Cost Estimation. This course looks over the initial requirements of a project, the plot dedicated, the budget estimation, and other preliminary activities required by every project client before commencement. Then looks at the project design phase, along with the Planning and Equipment management. Next is Stock Control, along with details of Supply Chain Management. The next step observed is the site activities, which are briefed in sequence. In short, the Construction Management course provides a complete look over the entire process of a construction project starting from scratch. The content of this course provides the fundamental and advanced knowledge all stakeholders of the projects need to know. Registering on Construction Management will give you instant access to our expert-level course content, arming you with the tools you need to learn a new skill with ease. This course is self-paced, meaning you can study when it suits you. This course is split into amazing and in-depth modules, allowing you to easily learn and retain information. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Key Topics to be covered: Learn everything there is to know about the business. Recognise how to carry out a fresh building plan from start to finish. Study how to finance and budget for building supplies. Know how to do a preliminary site investigation and organise a site. Understand how to arrange and organise the storage of required equipment. Develop the skills needed to deal successfully with merchants. Master the ability to locate the most appropriate supply source. Enhance your knowledge of life cycle procurement analysis. Investigate the complexities of different stock control phases. Improve your understanding of how to run an effective supply chain. Have a good understanding of quality control and customer service. Illustrate a strong understanding of building rules and regulations in the United Kingdom. Study human resources as well as risk managing. *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Preliminary Site Investigation and Site Organisation Module 05: Site Management Module 06: Cost Estimation Module 07: Elements and Factors influencing Cost Estimation Module 08: Planning and Management of Equipment Module 09: Construction Materials Management Module 10: Vendor Analysis in Construction Management Module 11: Construction Procurement Module 12: Stock Control Module 13: Supply Chain Management Module 14: The Main Participators Module 15: Quality Assurance and Customer Care Module 16: Legal Aspects of Contracting Module 17: Human Resources Management Module 18: Risk and Value Module 19: Communications, Information and Documentation of Construction Module 20: Health and Safety in Construction Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Construction Management at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. This course will open up a world of new career opportunities for you. For example - Cost Estimator Construction Manager Facilities Manager Building Surveyor These positions usually pay between £15,000 and £50,000 a year. Certificates Certificate of completion Digital certificate - £10 Diploma in Construction Management at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Construction Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Limited Time Offer is Active, Save Now: £403! Offer Ends Soon, Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Admin Assistant Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through online training. This online training is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 9 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our Admin Assistant course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling in this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Admin Assistant program. Learning Outcomes: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Admin Assistant course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now, and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Module 1: Introduction to Admin Support Assistant Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Business Etiquette Module 6: Travel Arrangements Module 5: Mail Services and Shipping Module 7: Organising Meetings and Conferences Module 8: Diary Management and Note-taking Module 9: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12:Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Module 17: Conflict Management Module 18: Managing Risk and Recovery Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This Admin Assistant training will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Admin Assistant course allows you to study at your own speed and grow a quality skillset. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Most of the standard white-collar jobs nowadays depend on the fastest skills and that most importantly includes the typing speed skill ranging from 35-200 words per minute. So, if you're facing problems with your typing speed and your job is highly dependent on that, we have the right solution for you in this Touch Typing Masterclass course. This Certificate in Touch Typing Masterclass course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 40 CPD points) to make your skill development & career progression more accessible than ever! Typing the wrong letters can be frustrating, especially when you're in a hurry. With the help of this touch typing course, you will be able to memorise the location of letters, numbers, and other characters on the keyboard. As a result, you will be able to type faster and more accurately. This touch typing course creates the ability for you to understand typing rules and how you should be placing your finger on the keyboard. Upon completing this touch typing course, you will develop the perception of proficiency in touch typing the alphabet, and how to type sentences of any length using signs, dash, and parenthesis. Moreover, you will be able to learn about keyboard shortcuts and many secrets for accelerating your typing speed. What will I learn from this Touching Typing Masterclass? Learn to touch-type in the most efficient way Correct placement of the hand on the keyboard How to type faster spelling accuracy Best way to practice capital letters Typing with all the fingers Typing without continuously referring to your keyboard This touch typing masterclass certificate will also help you to create an impression of self-reliance and dedication that will surely attract prospective employers to give priority to your job application. Enrol in this touch typing masterclass course today to open and build enchanting career opportunities ahead. Take a step toward a brighter future! Why Prefer this Touch Typing Masterclass Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of this course: *** Touch Typing Masterclass - Updated Version *** Module 1: Introduction Module 2: How to Set up Your Computer Module 3: How to type the letters F and J Module 4: How to type the letters D and K Module 5: How to type the letters S and L Module 6: How to type the letter A and ; (semicolon) Module 7: How to type the letters E and I Module 8: How to type the letters R and U Module 9: How to type the letters T and O Module 10: How to type CAPITAL letters Module 11: How to type the letter C and, (Comma) Module 12: How to type the letters G and H Module 13: How to type the letters N and V Module 14: How to type the letters W and M Module 15: How to type the letters Q and P Module 16: How to type the letters B and Y Module 17: How to type the letters Z and X Module 18: How to type Colon and Semicolon Module 19: How to type Full Stop and Comma Module 20: How to type Question Mark and Exclamation Mark Module 21: How to type Dash, Parentheses and Quotation Marks *** Touch Typing Masterclass - Old Version *** Module 1: Getting Started Module 2: DRILL 1 the home keys Module 3: DRILL 2 e and i, g and h Module 4: DRILL 3 o and n, shift keys and t Module 5: DRILL 4 extra practice . and y Module 6: DRILL 5, and w Module 7: DRILL 6 m and u Module 8: DRILL 7 v and x Module 9: DRILL 8-sentence drills Module 10: DRILL 9 figures Module 11: DRILL 10 alphabetical paragraphs Module 12: Recap Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Certificate in Touch Typing Masterclass exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? In the present era, typing is an essential skill for anyone who sees themselves working with a computer. Besides, this touch typing masterclass course is preferable for students, programmers, content writers, bloggers, researchers, and data entry operators. The touch typing masterclass course doesn't require any academic background and is open to everyone. HOW TO USE RESOURCES: To use the resources, just download them and open them using a browser. You can use Google Chrome to open them, but Safari or any other browser can also be used. Just make sure to enable javascript in the browsers for the automatic correction/ highlights. Requirements You will not need any prior background or expertise to enrol in this course. Career path Enroling on this Touch Typing Masterclass can lead to the following career paths: Data Entry Operator Customer Service Executives Email Marketing Executives Personal Assistant Administrative Executive And many more office job roles requiring you to type fast! Certificates CPDQS Accredited Certificate Digital certificate - £10 Certificate in Touch Typing Masterclass at QLS Level 1 Hard copy certificate - £59 Show off Your New Skills with a Certification of Completion After successfully completing the Certificate in Touch Typing Masterclass at QLS Level 1, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 59 GBP inside the UK 69 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Welcome to the Hotel Manager course, where you will learn how to become a maestro in the hospitality industry and manage a hotel successfully. Our course is designed to equip you with the knowledge and skills required to excel in the dynamic and challenging world of hotel management. Throughout this course, you will gain a comprehensive understanding of the hotel industry, including its operations and management, customer service, marketing, and accounting. You will also learn about the process of selection and recruitment, development and training, and the management of the front office, housekeeping, engineering, security, and food and beverage operations. Our Hotel Manager course will guide you through the complexities of service quality management in the hospitality industry, teaching you the tools and techniques needed to maintain high standards of service excellence. We will also explore the latest trends in e-hospitality and technology, preparing you to embrace new technologies and digital solutions that enhance guest experiences. This Diploma in Hotel Manager at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Hotel Manager course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Hotel Manager course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Hotel Manager training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence. Learning Outcomes: Understand the fundamentals of hospitality management and the hotel industry. Develop the skills to manage the front office, housekeeping, engineering, security, and food and beverage operations. Acquire knowledge of recruitment and training processes in the hospitality industry. Learn about marketing in the travel and tourism business and accounting in the hospitality industry. Master the tools and techniques of service quality management in the hospitality industry. Understand the importance of customer satisfaction and how to achieve it. Be aware of the latest trends in e-hospitality and technology and their impact on the industry. Why Prefer This Hotel Manager Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Hotel Manager course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Our Hotel Manager course is designed to provide you with a comprehensive understanding of the hospitality industry, with a specific focus on hotel management. The course covers a wide range of topics, including the fundamentals of hospitality management, the hotel industry, recruitment and training processes, marketing, and accounting in the hospitality industry. You will learn about the management of front office, housekeeping, engineering, security, and food and beverage operations, including the tools and techniques needed to maintain high standards of service quality. Our team of professionals will guide you through the complexities of customer satisfaction, teaching you how to achieve it and why it is essential for the success of any hotel. The course will also explore the latest trends in e-hospitality and technology, preparing you to embrace new technologies and digital solutions that enhance guest experiences. Upon completion of the course, you will be equipped with the knowledge and skills required to excel in the dynamic and challenging world of hotel management. Start your learning journey straight away with this Hotel Manager course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this Hotel Manager course: Module 01: Introduction to Hospitality Management Module 02: An Overview of the Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: The Process of Development and Training in the Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering, and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in the Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Hotel Manager at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Hotel Manager course is designed for: Aspiring hotel managers who want to develop their skills and knowledge in hotel management. Professionals in the hospitality industry looking to enhance their efficiency and advance their careers. Entrepreneurs planning to open a hotel or hospitality business. Individuals who want to transition into the hospitality industry from other industries. Students or recent graduates who want to gain a comprehensive understanding of hotel management and the hospitality industry. Requirements You will not need any prior background or expertise to enrol in this course. Career path Hotel Manager - £26,000 to £75,000 per annum Hospitality Manager - £20,000 to £50,000 per annum Front Office Manager - £18,000 to £45,000 per annum Food and Beverage Manager - £18,000 to £45,000 per annum Marketing Manager - £22,000 to £50,000 per annum Revenue Manager - £25,000 to £60,000 per annum Certificates Certificate of completion Digital certificate - £10 Diploma in Hotel Manager at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Hotel Manager at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Functional Skills English Level 2 | Functional Skills Maths Level 2 | Functional Skills IT Level 2 with PDF Certificates Are you tired of feeling held back by those frustrating math equations or the words that seem to elude you in English? Our comprehensive Functional Skills bundle can help you as it comprises three individual courses - Functional Skills Maths, Functional Skills English, and Functional Skills IT. Each one is tailored to empower you with vital Functional Skills that are essential for the modern workplace. This course bundle provides a solid foundation of Functional Skills in English, Maths, and IT, essential for both personal development and professional success. The English course focuses on improving Reading, Writing, Speaking, and Listening skills, while the Maths course offers Practical Applications and Problem-solving Techniques. IT training covers essential Digital Skills, and the Fitness course introduces Health and Well-being into the mix. Additional courses on English Grammar and Math Tricks offer unique strategies to further enhance your proficiency and confidence in these core areas. Additionally, we are offering 2 more courses related to Functional Skills absolutely FREE. Courses Included In this Functional Skills Package Are: Course 01: Functional Skills English Level 2 Course 02: Functional Skills Maths Level 2 Course 03: Functional Skills IT Level 2 Course 04: Functional Skills Fitness Level 2 Course 05: English Spelling, Punctuation, and Grammar Training Course 06: Math Tricks & Tips- Best Techniques to Speed up Your Math Learning Outcomes of the Functional Skills Bundle: Develop strong written and verbal communication skills in English. Demonstrate proficiency in asking and answering questions. Improve spelling accuracy and employ correct spelling strategies. Acquire essential mathematical skills. Apply mathematical rules and formulas to solve real-life problems. Demonstrate proficiency in using computer hardware and software. Understand and mitigate IT security threats while troubleshooting computer issues. Why Choose Us? Opportunity to get a Free CPD Accredited / QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown Course 01: Functional Skills English Level 2 Module 01: Introduction to the Course Module 02: Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: Common Mistakes and Ways to Improve Course 02: Functional Skills Maths Level 2 Module 01: Numbers and Negative Numbers Module 02: Multiple Factors Module 03: Fractions and Power Module 04: Percentages Module 05: Expressions Module 06: Decimals Module 07: Ratio and Proportion Module 08: Exponents and Radicals Module 09: Graphs Module 10: The Profit and Loss Module 11: Perimeter and Area Module 12: Averages Module 13: Probability Course 03: Functional Skills IT Level 2 Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports And Peripherals Section 04: Data Storage And Sharing Section 05: Understanding Operating Systems Section 06: Setting Up And Configuring A PC Section 07: Setting Up And Configuring A Mobile Device Section 08: Managing Files Section 09: Using And Managing Application Software Section 10: Configuring Network And Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance And Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing And Implementing Software Course 04: Functional Skills Fitness Level 2 Module 01: Introduction To Functional Fitness Training Module 02: What Is Functional Fitness Module 03: Benefits Of Functional Fitness Module 04: Functional Fitness & Other Exercises Module 05: Common Mistakes With Functional Fitness Module 06: Functional Fitness & Power Module 07: Functional Fitness & Strength Module 08: Functional Fitness & Range Of Motion Module 09: Functional Fitness & Balance & Endurance Assessment Process After completing this online course, you will be given immediate access to a specially designed MCQ test. The results will be analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Functional Skills exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 360 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Our Course is Knowledge-based not a regulated course. To get Qualified, you may choose the following options: IGCSE Maths A-Level Maths Functional Skills Qualification in Maths at Level 2 Functional Skills Qualification in Mathematics at Level 2 - GCSE Equivalent for Maths A-level Mathematics Functional Skills Qualification in Mathematics at Entry 1 Functional Skills Qualification in Mathematics at Level 1 Functional Skills Qualification in English at Entry 1 Functional Skills Qualification in English at Entry 2 Functional Skills Qualification in English at Level 1 Functional Skills Qualification in ICT at Level 2 Functional Skills Qualification in Information & Communication Technology (ICT) at Level 1 Requirements You will not need any prior background or expertise to enrol in this Bundle. Career path Enrolling on our Bundle can lead you to the following career path: Teacher Teacher Assistant Private Tutor Customer Service Fire service Police Certificates CPDQS Accredited Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Certificate in Functional Skills English at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certification of Completion After successfully completing the Certificate in Functional Skills English at QLS Level 2course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Our Event Planning course will teach you how to plan and manage beautiful events for delighted clients. Social gatherings, parties, celebrations, and business lunches will reclaim their former prominence and popularity in the coming years. Mastering the diverse talents that will be in demand at this time will allow you to be at the forefront of this possible rush of opportunity. You will be able to work directly with clients and co-workers after finishing this training, allowing groups of people to socialise again. You'll gain the confidence and expertise to bring everything together to make it a memorable event, from weddings and birthday parties to concerts and trade exhibits. Take advantage of this opportunity to embrace a more social future while launching a prosperous career path. Learning Outcomes: Understand how to manage problems during event planning Demonstrate awareness of social media usage during event planning Learn how to create themes and promotions for an event Discover how to provide exceptional catering for lunch or celebration Know how to ensure responsible waste management when an event ends Display the ability to start an event planning business from scratch The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Event Planning course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Event Planning course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This Event Planning training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Skills You Will Gain Team management Customer service Organisational planning Catering management Security management Experts created the Event Planning course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Event Planning course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 1: Introduction to Event Management Introduction Definition of Event Management Reasons Behind Staging an Event The 5 C's of Event Management Benefits of a Successful and Safe Event Module 2: Role of an Event Planner What is an Event Planner? Job Description Required Skills for an Event Planner Roles and Responsibilities of an Event Planner Crisis Management Planning Career as an Event Planner Module 3: Event Classification Social Event Family Events Business Events VIP Events Educational Events Social Media Events Module 4: Events and Clients Introduction Before the Meeting During the Meeting After the Meeting Incorporate Volunteers Planning Effective Business Meeting Controlling Costs Finding Good Speaker Negotiation Module 5: Steps to Plan an Event Event Goals and Objectives Organising a Team Planning Budget Setting a Date Creating an Event Master Plan Booking a Venue Branding Your Event Identifying and Establishing Partnerships and Sponsors Creating a Publicity Plan Determining Day-Of Processes Getting a Review Module 6: Invitation to the Event Invitation Basics VIP Invites Themes and Dress Codes RSVP Website for your Event Promoting your Event Nametags Module 7: Event Marketing Definition of Event Marketing Importance of Event Marketing Partnership Event Marketing Account-Based Event Marketing How to Win at Event Marketing Marketing Communication Image and Branding Personal Selling Sales Promoting Module 8: Catering at Events Determining Food and Beverage Needs Choosing a Cater Techniques for a Successful Catering Catering for Corporate Events Module 9: Event Decorations What is Event Decor? Importance of Events Which Types of Events Need Decor? Indoor Event Decoration Ideas Outdoor Event Decoration Ideas Module 10: Cleaning and Waste Disposal What is Waste Management? Types of Waste Importance of Waste Management Tips for Reducing Waste at Events Avoiding Waste at Events Roles and Responsibilities Module 11: Event Security What is Event Security? Importance of Event Security Planning Security Strategy Emergency Plan for Inconvenience Appointing a Security Team Relevant Experience is Must Module 12: Developing an Event Planning Business Business Model Generating Client Base Business Operations Importance of Networking Working with Vendors and Suppliers Building a Brand Finding Success Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Event Planning course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This Event Planning course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Event Planning course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Description: The world can sometimes be a genuinely distressing place for many reasons. It's impossible to get rid of stress completely. However, you can learn some of the tips and tricks to enable you to adapt or overcome at whatever point you keep running into it. Learn about how to deal with stress in your life including at the work environment. You will learn stress awareness, management, and prosperity in this online course bundle. In this course, students will have more understanding of what stress is and gain more strategies for how to manage stress. You will be equipped with necessary skills, information, and knowledge of stress related issues and stress management. Who is this course for? This course would be ideal for anyone who needs to understand stress management. Senior/junior managers, directors, administrators, customer service professionals and technical staff. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Stress Management Basics Introduction 00:15:00 Recognizing your stress Levels & triggers 01:00:00 Why do these changes occur frequently? 00:15:00 What does stress do to you? 00:15:00 Beware! Before seeking medical attention 00:30:00 Medical stress solutions analyzing 00:30:00 The importance of stress management 01:00:00 Other things that might help in Stress Management 00:30:00 The Uses of Herbs and supplements in stress Management for stress relief 01:00:00 Conclusion 00:15:00 Applying Reiki Method What Is Reiki? 01:00:00 Learning about Reiki 01:00:00 Sides Effects of Reiki 01:00:00 Reiki Healing Health Benefits 01:00:00 Reiki And Creative Problem Solving 00:30:00 Essential Benefits Of Reiki 01:00:00 Strengthen Your Reiki Energy 01:00:00 Additional Treatment Advantages Of Reiki 01:00:00 What to Expect from Reiki Practice 01:00:00 Drawbacks of Not Using Reiki 01:00:00 Wrapping Up 00:15:00 Advanced Techniques What Is Stress? 00:30:00 Causes Of Stress 01:00:00 The Effects Of Stress 00:30:00 Recognise The Warning Signs 00:15:00 Lingering Stress 00:15:00 Stress And Panic Attacks 00:30:00 Solutions On Living A Stress-Free Life 01:30:00 Conclusion 00:15:00 Mock Exam Mock Exam- Stress Management Bundle Course 00:30:00 Final Exam Final Exam- Stress Management Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00