Highlights of the Course Course Type: Online Learning Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about communication skills Understand the core competencies and principles of communication skills Explore the various areas of communication skills Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert leader or manager or speaker and presenter Principles of Communication This principles of communication course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require. If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work. Some will be formal and others more informal. Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective. This principles of communication course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more. Who is this Course for? This comprehensive Principles of Communication course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this communication skills can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Principles of Communication course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Principles of Communication course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Principles of Communication course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Reasons People Communicate Module 2: Ways of Communicating Module 3: Identifying Communication Barriers Module 4: Reducing Communication Barriers Module 5: Checking Understanding Module 6: Getting Help With Communication Issues Module 7: Confidentiality Obtain Your Certificate Order Your Certificate of Achievement 00:00:00
Description Learn to create a Sway from start to finish with the Microsoft Sway Online Training course. Microsoft Sway is an easy-to-use digital storytelling app for creating and sharing interactive reports, newsletters, presentations, personal stories and more. Throughout the course, you will learn how to use Microsoft Sway to create newsletters, presentations, documentation, or for doing communication. The course teaches you where to access, and how to start building your own Sways such as presentations, tutorials, newsletters, stories, and more. Sway's design engine allows you to bring your content together nicely and helps you to finish it. You will learn how to share any Sway or co-edited it with a simple URL. In short, the course illustrates the techniques of using the program to create interactive reports, newsletters, presentations, etc. You will also know how to use Sway to collaborate on projects and share them with others. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Sway Online Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Sway Online Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 TOPIC A: Launch Sway 00:30:00 TOPIC B: Create a New Sway Project 00:45:00 TOPIC C: Create Cards 00:30:00 TOPIC D: Manage Cards 00:30:00 TOPIC E: Manage Sway Projects 00:30:00 Module: 02 TOPIC A: Format Text 00:30:00 TOPIC B: Add Media 00:45:00 Module: 03 TOPIC A: Work with Images 00:45:00 TOPIC B: Customize Image Display 00:45:00 TOPIC C: Set Design Options 00:30:00 Module: 04 TOPIC A: Edit Sway Projects 00:30:00 TOPIC B: Share a Sway Project 00:45:00 TOPIC C: Set Sway Project Options 00:30:00 Order Your Certificate Order Your Certificate 00:00:00
Care Certificate: Care Certificate Course Online The Care Certificate: Care Certificate Course is a set of standards designed to support the induction and development of the health and care support workforce. The Care Certificate provides a framework to make sure that all support staff members must have the skills, expertise, and behaviours required to provide compassion, safe, and high-quality care in the workplace. It is important to understand your role in any job. The health and social care industry is no exception. This Care Certificate: Care Certificate Course is designed to ensure that you are fully aware of your responsibilities and tasks at work. This course will teach you the importance of ongoing personal development and create a personal development plan. You will also learn about the importance of equality and diversity, how to operate inclusively, and other related topics, including ethical duty of care. Through this Care Certificate course, you will learn how difficult situations and potential problems can arise. Furthermore, this Care Certificate: Care Certificate Course will teach you how to identify a person's language and communication needs and preferences, as well as proper verbal and nonverbal communication techniques. You will also learn how difficult situations and potential problems can arise. Our easy-to-understand curriculum developed by industry experts will assist you in gaining competitive skills so that you can succeed in your caregiving duties, whether at home or in a clinical setting. Special Offers of this Care Certificate: Care Certificate Course This Care Certificate: Care Certificate Course includes a FREE PDF Certificate. Lifetime access to this Care Certificate: Care Certificate Course Instant access to this Care Certificate: Care Certificate Course 24/7 Support Available to this Care Certificate: Care Certificate Course Care Certificate: Care Certificate Course Online The Care Certificate: Care Certificate Course is a collection of agreed-upon criteria that specify the knowledge, abilities, and behaviours required for certain work responsibilities in the health and social care sectors. This Care Certificate course will assist individuals in comprehending employment roles, personal growth, and the duty of care. The Care Certificate course will also enhance your knowledge about equality, diversity, and communication. Through this Care Certificate: Care Certificate Course you will also teach you how to keep your patients' privacy, dignity, fluids, and nourishment intact. Who is this course for? Care Certificate: Care Certificate Course Online This Care Certificate: Care Certificate Course is ideal for anyone looking to secure a role in the social care sector, such as: Social Worker Healthcare Assistants Adult Support Worker Mental Health Care Assistant Social Care Assessor Carer Requirements Care Certificate: Care Certificate Course Online To enrol in this Care Certificate: Care Certificate Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Care Certificate: Care Certificate Course. Be energetic and self-motivated to complete our Care Certificate: Care Certificate Course. Basic computer Skill is required to complete our Care Certificate: Care Certificate Course. If you want to enrol in our Care Certificate: Care Certificate Course, you must be at least 15 years old. Career path Care Certificate: Care Certificate Course Online In the UK, holders of a Care Certificate: Care Certificate Course can earn between £20,000 and £35,000 per year. Some of the job roles you can pursue are as follows: Nursing Support Assistant Social Worker Healthcare Assistant Care Worker
The Cardiac Care Pathway Mini Bundle offers a clear focus on essential knowledge for heart health and emergency care support. Covering healthcare fundamentals, ambulance and emergency care, nutrition related to heart health, paramedic training, and effective communication, this bundle guides learners through the vital stages of cardiac care theory. Perfect for anyone interested in understanding how cardiac patients are supported throughout their care journey, this course highlights the importance of nutrition, emergency response, and clear communication. It provides a well-structured insight into the interconnected roles within cardiac care pathways. Learning Outcomes: Understand healthcare basics related to cardiac patient support. Learn ambulance and emergency response theory in cardiac care. Explore heart health principles and nutritional impacts clearly. Recognise key paramedic training topics relevant to heart emergencies. Develop effective communication skills in healthcare environments. Identify patient care pathways in cardiac treatment stages. Who Is This Course For: Healthcare assistants interested in cardiac patient support knowledge. Paramedics seeking foundational cardiac care refreshers. Nutritionists wanting to understand heart health fundamentals. Emergency care staff learning cardiac pathway concepts. Students exploring careers in cardiac health support roles. Communication officers working in healthcare settings. Ambulance staff developing knowledge of cardiac emergencies. Health educators aiming to teach cardiac-related content. Career Path: Paramedic – £32,000/year Healthcare Assistant – £20,000/year Nutritionist – £27,000/year Emergency Care Assistant – £21,000/year Cardiac Rehabilitation Officer – £25,000/year Health Communication Specialist – £28,000/year
The Business Network Management Mini Bundle combines five essential areas of business operations into one tidy package. With courses in business management, operations, project management, problem solving, and employment law, it’s a no-nonsense online option for those involved in organising people, processes, and projects. The content cuts through the clutter and gets right to the point. It’s suitable for learners seeking to improve their understanding of business structure, workflow systems, legal requirements, and how to handle bumps in the road — all while staying in line with good organisational practice. Learning Outcomes: Understand the building blocks of structured business management. Explore operations management and workflow process planning. Review project management stages and role responsibilities. Study the essentials of UK employment law in the workplace. Develop problem-solving approaches for team and project settings. Learn how to align business tasks with operational goals. Who Is This Course For: Business staff looking to grow into operational roles. New managers seeking structured knowledge and terminology. Team leads handling project tasks and people organisation. Admin staff working across teams or internal operations. Entrepreneurs learning how to organise business functions. HR staff needing awareness of employment law basics. Supervisors aiming to sharpen workplace communication. Those preparing for management or planning responsibilities. Career Path: Business Manager – £35,000 to £60,000 Operations Coordinator – £28,000 to £40,000 Project Administrator – £26,000 to £38,000 HR Officer (Employment Law) – £28,000 to £42,000 Business Analyst – £35,000 to £55,000 Team Supervisor – £25,000 to £37,000
The Business, Management, and Administrative Studies Mini Bundle is designed for those who keep things running smoothly behind the scenes — or plan to. Covering business and operations management, project planning, communication, and problem solving, this bundle is built for structure, not show. It’s a great fit for administrative professionals or aspiring team leaders wanting a stronger grasp of workflow, planning, and effective workplace communication. This isn't about padding CVs with flashy jargon — it’s about understanding the core mechanics that keep businesses functioning. Learning Outcomes: Learn how business operations are structured and maintained. Understand project management tasks, stages, and planning tools. Study the value of good workplace communication and messaging. Apply methods to solve common business and process problems. Explore how management supports people and team objectives. Gain insight into workflows in administrative support settings. Who Is This Course For: Admin staff working in fast-paced business environments. New team leaders learning coordination and communication. Junior project managers needing a knowledge boost. Office professionals looking to organise work processes. Jobseekers applying for support or team roles. Small business owners handling tasks across departments. Operations staff keen to learn structure and workflow. Anyone involved in day-to-day management and admin roles. Career Path: Office Manager – £30,000 to £45,000 Project Coordinator – £27,000 to £39,000 Administrative Officer – £24,000 to £32,000 Business Support Executive – £26,000 to £38,000 Operations Assistant – £23,000 to £35,000 Communications Administrator – £24,000 to £34,000
Leadership is less about one-size-fits-all and more about knowing when to change hats without losing your head. This mini bundle focuses on situational leadership, combining essential management techniques with problem-solving, negotiation, and public speaking. It’s designed for those who understand that leading effectively means reading the room and adjusting accordingly. You’ll explore operations management while honing communication skills that work in every circumstance. Whether calming a tense meeting or negotiating a tough deal, this bundle offers strategies that adapt to any situation—making leadership a little less daunting and a lot more effective. Learning Outcomes: Identify different leadership styles suited to various scenarios. Develop negotiation tactics that achieve positive outcomes. Strengthen public speaking for confident, clear presentations. Apply problem-solving methods to resolve workplace challenges. Manage operations with adaptable and situational approaches. Enhance communication skills for diverse team settings. Who is this Course For: New or experienced managers seeking flexible leadership skills. Professionals responsible for managing diverse teams and projects. Individuals aiming to improve negotiation and communication. Team leaders requiring better public speaking confidence. Supervisors adapting leadership to changing workplace demands. Staff preparing to handle varied management scenarios. Business owners looking to refine their leadership style. Anyone interested in versatile approaches to leadership. Career Path: Team Leader – Average Salary: £35,000 Operations Manager – Average Salary: £48,000 Project Manager – Average Salary: £50,000 Business Development Manager – Average Salary: £45,000 Negotiation Specialist – Average Salary: £42,000 Public Relations Officer – Average Salary: £32,000
Master retail buying essentials with courses in logistics, communication, time management, and quantity survey. Buying for retail isn’t just picking things off shelves—it’s forecasting, timing, negotiating, and knowing when to say “no” with confidence. This mini bundle lines up the essentials: retail management, quantity survey, communication skills, logistics, and time management. No jargon, no fluff, just the bits that matter. Whether you're chasing supplier quotes or streamlining deliveries, this course combination gives you a rounded view of how retail buying decisions are made and managed. Behind every smart shelf sits someone who can forecast, organise, and follow up—this bundle helps you be that person, minus the clipboard. Learning Outcomes: Understand purchasing roles within the retail industry framework. Analyse quantity and cost efficiency in retail projects. Improve communication with suppliers and internal teams. Manage retail timelines and deadlines with efficiency. Coordinate delivery and stock through logistics principles. Use structured methods for retail purchase decisions. Who Is This Course For: Junior buyers in retail companies or supply teams. Procurement assistants working on inventory systems. Store staff with supplier-facing responsibilities. Retail administrators managing product deliveries. Logistics staff supporting retail operations. Coordinators in product supply and ordering roles. Quantity assistants working in retail planning. Professionals needing time-managed buying processes. Career Path (UK Average Salaries): Retail Buyer – £33,000 per year Assistant Merchandiser – £27,000 per year Procurement Coordinator – £30,000 per year Logistics Officer – £28,500 per year Retail Administrator – £23,000 per year Quantity Survey Assistant – £29,000 per year
The Management Training & Leadership Courses Mini Bundle is where future leaders meet straightforward learning. With content covering Team Leader, Communication Skills, Coaching and Mentoring, Problem Solving, and Occupational Therapy, it’s designed to help you manage teams, guide people, and deal with the daily dramas that make management interesting. Whether you’re leading a project or just trying to get your team to answer emails on time, this bundle gives you tools that help without making things overly complex. From communication basics to mentoring approaches, it’s an easy route to growing into someone people trust to get things sorted (with only a mild caffeine dependency). Learning Outcomes: Manage team roles and responsibilities with better coordination. Apply effective verbal and written communication techniques. Support staff development through coaching and mentoring skills. Resolve issues through structured problem-solving processes. Understand key support concepts from occupational therapy. Improve leadership mindset with structured management methods. Who is this Course For: Team leaders seeking clearer communication and delegation skills. Supervisors managing people in remote or hybrid settings. Staff responsible for supporting others' growth and development. Individuals dealing with frequent workplace decision-making. Professionals working with vulnerable groups or support teams. Coordinators managing time, stress, and unexpected issues. Managers refining their problem-solving and people skills. Anyone unsure how to be “the responsible one” gracefully. Career Path: Team Leader – £28,500/year Line Manager – £31,000/year Mentoring Coordinator – £30,000/year Support Services Manager – £32,000/year Occupational Therapy Assistant – £25,500/year Project Supervisor – £30,000/year
The Management Skills Training Mini Bundle is built for those who manage people, deadlines, or both—often at the same time. With focused lessons in Team Leader, Problem Solving, Stress Management, GDPR, and Communication Skills, this bundle helps bring order to workplace chaos (without needing a panic button). It’s ideal for supervisors, coordinators, or anyone who’s ever had to write a polite email while fuming inside. Tidy up your workflow, avoid GDPR headaches, and keep your cool—all while learning at your own pace. The Management Skills Training Mini Bundle is designed for clarity, not complexity. Learning Outcomes: Manage teams and delegate responsibilities with better clarity. Handle stressful situations with calm, collected responses. Improve workplace communication through active listening techniques. Solve internal challenges using structured thinking approaches. Apply GDPR principles in everyday digital communication. Strengthen leadership confidence through knowledge, not guesswork. Who is this Course For: Managers dealing with team challenges and responsibilities. Coordinators aiming for better stress and people management. Professionals working with GDPR-related documents or data. Team leads looking for a communication refresh. Staff in charge of decision-making and staff feedback. Office supervisors balancing tasks, emails, and phone calls. Anyone expected to “sort it out” at work. Individuals new to managing or leading small teams. Career Path: Team Leader – £28,500/year Office Manager – £31,000/year People Operations Coordinator – £30,000/year Project Support Officer – £27,000/year Compliance Administrator – £29,500/year Internal Communications Officer – £28,000/year