The Facilities Assistant course will explain the full range of responsibilities and skills you must own as the key figure in running any kind of facility. A Facility Assistant needs to perform multiple tasks, organising people and resources in the most efficient way, and this course will help you become exemplary at that. This program covers all the considerations and legislation essential to keep a company facility running. That includes Human Resource management, risk assessment, maintenance scheduling, enforcing health and safety, and team leadership. Only an employee that exhibits all those skills and more can be a trusted Facility Manager. By completing this certified course, you'll prove that you have the knowledge and abilities to satisfactorily run property and buildings for a thriving business, opening doors for many more exciting career opportunities. Who is this Course for? This Facilities Assistant course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Course Curriculum Module 1: Facility Management Introduction to Facility Management 00:20:00 Terms and Definitions 00:05:00 Module 2: Facilities Management in the Workplace Workplace Facilities 00:35:00 Module 3: Sustainable Development and Facilities Management Sustainable Development and Facilities Management 00:30:00 Facilities Life Cycle 00:15:00 Module 4: Facility Operations Operations of Facilities 00:25:00 Module 5: Operations and Maintenance Operations and Maintenance 00:30:00 Module 6: Facilities Maintenance Planning, Budgeting and Method Facilities Maintenance Planning 00:10:00 Maintenance Costs, Finance and Methods 00:10:00 Factors Affecting Maintenance 00:10:00 Module 7: Performance and Installations Management Performance Management 00:10:00 Installations Management 00:20:00 Module 8: Project Management Project Management 00:30:00 Module 9: HR Management Human Resource Management 00:30:00 Module 10: Real Estate Management, Client Delivery Models & Outsourcing Real Estate 00:30:00 Client Delivery Models 00:05:00 Outsourcing of Services or In-House Staff 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Duration 3 Days 18 CPD hours This course is intended for This course is most suited for IT professionals who have a need to understand the current requirements and core competences for managing IT in mission-critical environments. Overview After completion of the course the participant will be able to: 1. Provide guidance and implementation for IT strategy as set by senior IT and business management 2. Select and manage staff, implement training programs, career plan development and job rotation programs 3. Select, evaluate and negotiate vendors using RFI, RFP and selection criteria 4. Provide guidance for developing, testing and implementing business applications 5. Manage and/or assist in IT project management 6. Design and implement service management processes for incident, problem and change management 7. Understand the need for business continuity and design the business continuity plan 8. Review and implement information security practices and controls 9. Assist and initiate risk management practices 10. Understand and select new technologies such as cloud computing, big data, Internet of Things and social media to support business change demands 11. Select strategies for information management 12. Measure and improve quality of IT services CITS is designed to teach the skills, knowledge and competencies required of the modern IT specialist working at the senior professional, team-leader, supervisor or management level in IT management. IT Strategy The need for Information Technology Enterprise architecture Service catalogue Service level management Sustainable development IT Organisation Personnel need Roles and responsibilities Sourcing Selection process Hiring staff Managing staff Career planning Training / job rotation Performance appraisal Staff departures Vendor Selection / Management The importance of vendors Vendor selection Request For Information (RFI) Request For Proposal (RFP) Proposal evaluation Vendor reference checks Contract negotiation Contract management Vendor management Re-compete vendors Project Management Methodologies Project organisation Starting up / initiating Planning / initiation a project Risk Quality Scope Work / Product Breakdown Structure PERT diagram / Gantt chart Cost Communication Application Management Software Development Life Cycle (SDLC) Software Quality Assurance (SQA) Requirements Development Testing Adoption (implementation) Maintenance Service Management Incident management Problem management Change management Business Continuity Management Standards and guidelines Objectives Context Interested parties Scope Roles and responsibilities Resources and competences Awareness and communication Documentation Business Impact Analysis Risk Management Guidelines Context establishment Identification Analysis Evaluation Treatment Communication Monitoring and control Information Security Management Standards Confidentiality Integrity Availability Controls types Guideline for controls selection Control categories Information security awareness Security incident response Information and Knowledge Management Information management Data management Information management - technologies Business intelligence Data management - technologies Best practices in data governance Pitfalls in data governance Business Change Management Business change Frameworks, models and techniques Needs identification Cloud computing Social media / digital marketing Big data Internet of Things (IoT) Quality Management Standards, guidelines and frameworks Objectives Activities Services review Customer feedback Customer survey Key Performance Indicators (KPI) Metrics Scorecards and reports Quality register Exam Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Integrating Design Thinking, Lean and Agile: On-Demand This program provides an overview of Design Thinking, Lean Startup and Agile methods and illustrates how each should be applied and integrated into the journey of an idea all the way to business value realization. Developing an innovative idea into a stage of business value realization is a long and tedious journey; it involves different types of thinking and working at different stages of the life of the idea. Broadly speaking, this journey can be classified into 3 stages: deep understanding of user needs and innovating solutions; experimenting with a solution concept through prototyping and validating; and implementing the solution prototype into a commercial solution. Design Thinking, Lean Startup and Agile methods fit perfectly into these 3 stages. This program provides an overview of each of these methods and illustrates how each should be applied and integrated into the journey of an idea all the way to business value realization. What You Will Learn At the end of this program, you will be able to: Identify the end-to-end scenario of driving a business through innovation and when each method among Design Thinking, Lean and Agile would be appropriate. Gain an overview of Design Thinking, Lean startup and Agile methods, tools and techniques. Recognize the difference in mindset and focus for each method and shift the mindset based on the stage of the project. Define the process integration points for the three methodologies. Need for Integrating Design Thinking, Lean and Agile The importance of innovation and design thinking Design thinking processes Agile Overview of Design Thinking Design Thinking overview 5 phases of Design Thinking Overview of Lean Introduction to lean Defining value in innovative endeavors Overview of Agile Agile Manifesto Lean and Disciplined Agile Integrating Design Thinking, Lean and Agile Goal of each of the three stages of the business endeavor Mindset and focus needed in the three stages Process integration points for Design Thinking, Lean and Agile Scaling the Integration to Achieve Business Agility Scaling the integration of Design Thinking, Lean Startup and Agile How Scaled Agile Framework (SAFe) achieves integration
Overview Become strong and confident with leadership and operational abilities and take your career potential to new levels. This comprehensive course provides a full learning curve for every element of successful Business Management and associated disciplines. The Business Management Advanced Diploma course delivers a masterclass in all aspects of running an organisation. You will receive tuition in a wide range of competencies, from building a Customer Care team and motivating the workforce, to creating an executive persona and making an excellent first impression with clients. Alongside this, you will be trained on how to control stress and plan your time efficiently. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Business Management Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Business Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 22 lectures • 08:50:00 total length •Introduction to Business Management: 00:25:00 •Operations Management: 00:24:00 •Introduction to Business Analysis: 00:14:00 •Strategic Analysis and Product Scope: 00:28:00 •Project Management: 00:19:00 •Business Development and Succession Planning: 00:24:00 •Business Process Management: 00:44:00 •Planning & Forecasting Operations: 00:21:00 •Performance Management: 00:18:00 •Management of Cash and Credit: 00:19:00 •Managing Risk and Recovery: 00:26:00 •Quality Management: 00:21:00 •Communication Skills: 00:25:00 •Business Environment: 00:16:00 •Organisational Skills: 01:16:00 •Negotiation Techniques: 00:16:00 •Human Resource Management: 00:25:00 •Motivation and Counselling: 00:19:00 •Customer Service: 00:16:00 •Time Management: 00:40:00 •Conflict Management: 00:14:00 •Assignment - Business Management Advanced Diploma: 00:00:00
Agile Release Plans: On-Demand While many Agile frameworks provide guidance on a focus on value and iterative development, many do not explain how that value is delivered to the customer. Release Plans have become an accepted and common practice to bridge the gap between the Product Vision and the Product Backlog (Agile requirements). In this course, you will be provided with an introduction to Agile and to Scrum, the most utilized Agile framework. You will also learn how the Vision, Roadmap, and Charter help to establish the Release Plan. The goal of this course is to equip you with the necessary knowledge, skills, and techniques to build Release Plans to ensure you deliver the most value to your customers. What you will Learn At the end of this program, you will be able to: Recall the Scrum framework elements (roles, events, and artifacts) Examine the benefits of Agile Develop a Product Vision and Roadmap Create an Agile Project Charter Prepare a Release Plan Write user stories to support a Product Backlog Foundation Concepts Introduction to Scrum Scrum Overview Agile Benefits Product Definition Business Goals Product Vision Product Roadmap Agile Project Charter Product Scope Project Risks Release Deadlines Sprint Durations Team Norms Release Planning Release Plan Process Select Stories and a Release Date Product Backlog User stories Building the product backlog Product Backlog Refinement Transitioning to the Scrum Team
Project Complexity and Innovation Working in complex project environments can be challenging, but innovation channels and approaches can help you achieve greater alignment with organizational strategy and higher probability of project and program success. This video will give you an understanding of complexity attributes and solutions to address complexity in project environments. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Project Complexity and Innovation Working in complex project environments can be challenging, but innovation channels and approaches can help you achieve greater alignment with organizational strategy and higher probability of project and program success. This video will give you an understanding of complexity attributes and solutions to address complexity in project environments. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.
Are you looking to enhance your Facilities Management skills? If yes, then you have come to the right place. Our comprehensive course on Facilities Management will assist you in producing the best possible outcome by mastering the Facilities Management skills. The Facilities Management course is for those who want to be successful. In the Facilities Management course, you will learn the essential knowledge needed to become well versed in Facilities Management. Our Facilities Management course starts with the basics of Facilities Management and gradually progresses towards advanced topics. Therefore, each lesson of this Facilities Management course is intuitive and easy to understand. Why would you choose the Facilities Management course from Compliance Central: Lifetime access to Facilities Management course materials Full tutor support is available from Monday to Friday with the Facilities Management course Learn Facilities Management skills at your own pace from the comfort of your home Gain a complete understanding of Facilities Management course Accessible, informative Facilities Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Facilities Management Study Facilities Management in your own time through your computer, tablet or mobile device Curriculum Breakdown of the Facilities Management Course Module 01: Introduction Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Facilities Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Facilities Management. Requirements To enrol in this Facilities Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Facilities Management course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors. Facilities Manager: £30,000 to £55,000 per year Building Services Engineer: £25,000 to £45,000 per year Property Manager: £25,000 to £40,000 per year Health and Safety Manager: £35,000 to £50,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each