890 Courses

Free Level 5 QLS Endorsed Certificate | CPD & IAO Accredited | Installment Payment | 150 CPD Points | Lifetime Access

Level 5 Diploma with FREE QLS Endorsed Certificate | CPD & IAO Accredited | Lifetime Access

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Free Level 7 QLS Endorsed Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Free Level 7 QLS Endorsed Certificate | CPD & IAO Accredited | Installment Payment | 150 CPD Points | Lifetime Access

Achieving Sales on the Telephone Certification If you have employees who work in telesales and want to enhance their knowledge or advance their career, the Achieving Sales on the Telephone Certification course is an excellent choice. This course is presented in a detailed and engaging manner, providing comprehensive information, practical tips, and useful tools. It is completely structured to allow learners to proceed at their own pace. After completing the course, your colleagues will have acquired the necessary skills to succeed in telesales and increase sales and customer satisfaction for your business.   What's Covered in the Course? Both the student and your business will profit by abilities in the accompanying zones: What telesales is, the thing that has the effect among fruitful and inadequate telesales and the individual credits and abilities that you need, to be compelling, when selling via telephone Direction on client needs and prerequisites, what their inspirations are, when settling on buying choices, and how to gain by this, to make deals progress The significance of relational abilities and how to utilize such abilities with clients, including making your very own correspondence style What neuro-phonetic writing computer programs is and how it can uphold the telesales calling The significance of having a strong information on the items and administrations that are being sold, when working in a telesales job Manners by which to construct a decent affinity with clients and tips on conquering client concerns and grumblings, to make trust and gain rehash business Tips on the best way to adequately bring a deal to a close and keep the client returning to your business. What are the Benefits of the Course? Here are a portion of the advantages that the colleague and your business can anticipate from taking this course: Obtaining of an extensive information about telesales and how to make progress in the field Obviously organized, simple to-follow online modules, which can be learned at the representative's own speed and close by their present part, with no time limits on finishing them A various decision test toward the finish of the course, which prompts accreditation with an industry-perceived certificate, which is ideal for the individuals who wish to advance their profession in telesales

Introduction to Cardiovascular Disease (2-Day Course)Course Description:BBO Training has responded to numerous requests for a course focused on cardiovascular disease, following the success of our previous courses, such as Introductions to COPD/Asthma/Diabetes and Minor Illness. In response, we have developed a comprehensive two-day agenda on this critical subject.These days are designed to provide a holistic approach to cardiovascular diseases, encompassing Coronary Heart Disease (CHD), Stroke, Heart Failure, and Hypertension. Participants will gain the knowledge and skills necessary to perform annual reviews for patients with these conditions.This course is particularly well-suited for Nurse Associates, Practice Nurses, Nurse Practitioners (NPs), Emergency Nurse Practitioners (ENPs), Paramedics, and Pharmacists. Dr. Tamara Cunningham, an experienced GP Trainer, will lead these interactive online sessions.Day One09.15 - Coffee and Registration09.30 - Introduction and Course Objectives09.45 - Setting the Scene: - Screening, Diagnosis, Pathophysiology, and Symptoms10.30 - Q-Risk Assessment10.45 - Coffee Break11.00 - Diet & Cardiovascular Disease: - Healthy Eating - Range of Dietary Approaches - Weight Management Services (PH25)11.45 - Benefits of Activity for Cardiovascular Disease12.30 - Lunch01.30 - Hypertension - A Review of NICE Guidelines (NG136): - Targets - Risk Assessment - Medications - Assessing Target Organ Damage02.45 - Lipid Modification - A Review of Nice Guidelines (NG181): - How Lipids Affect Cardiovascular Risk03.15 - Case Studies03.30 - Action Plan, Evaluation, and Resources03.45 - CloseDay Two09.15 - Coffee and Registration09.30 - Heart Failure - How to Perform a Safe Annual Review (NG106)10.45 - Coffee Break11.00 - CHD - Performing an Annual Review and Including Assessment of Angina12.30 - Lunch01.30 - Stroke - Secondary Prevention and Management of Long-Term Complications02.30 - Case Studies - Group Work to Consolidate Learning03.30 - Competencies, Training, and Resources03.45 - CloseKey Learning Outcomes for Both Days:Upon completing this course, participants will be able to:1. Explain the basic physiology of cardiovascular disease.2. Perform risk assessments with patients and discuss modifiable factors such as diet and exercise.3. Describe the targets for blood pressure and cholesterol and how these affect primary and secondary prevention of CVD.4. Describe the basic anti-hypertensive and cholesterol-lowering medications involved in CVD.5. Name the major complications that may arise in people with a long duration of CVD and measures that may limit or prevent them.6. Describe the key advice to patients regarding Heart Failure and recognition of when to escalate/refer.7. Perform a safe review for stroke, CHD, and HF, recognizing how to work within your professional limits and when to signpost.8. Provide examples of referral pathways to other services, e.g., weight management, secondary care, activity, and psychological services.9. Explain the key components and process of an annual review and a self-management plan.Join us for this comprehensive 2-day course via Zoom and enhance your ability to provide effective cardiovascular disease care within primary care settings.

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited