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636 Courses

Level 3 Diploma in Health & Social Care With Complete Career Guide Course

5.0(2)

By Training Express

The Level 3 Diploma in Health & Social Care provides a deep dive into the ever-evolving world of care, offering you a thorough understanding of the sector. Designed for individuals who wish to support and care for others, this course covers everything from fundamental principles to specialised knowledge required in the healthcare field. It ensures that you develop a solid foundation in essential topics like safeguarding, health and safety, and the complexities of working within various care settings. With a blend of theory and knowledge that can be applied directly to many sectors, this diploma equips you with the tools to make a difference in people's lives. As healthcare continues to grow, the demand for skilled and knowledgeable individuals remains high. Whether you're aiming to advance in your current role or make your mark in a new area, this course will provide the expertise and insights you need. It’s a stepping stone to career progression in roles that require a deep understanding of care procedures, health practices, and the regulatory landscape. So, whether you're looking to support individuals with complex needs or work across diverse care settings, this course is your guide to mastering the essential elements of Health & Social Care. _____________________________________________________________________________ Key Features This Level 3 Diploma in Health & Social Care With Complete Career Guide Bundle Comes with a Variety of Offers, including: Accredited by CPD Instant 10 FREE e-certificate Fully online, interactive course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Level 3 Diploma in Health & Social Care: Module 01: Principles of Health & Social Care Module 02: Relevant Communication Module 03: Health & Social Care Worker: Rights & Responsibilities Module 04: Professional Caregiver & Healthcare Roles Module 05: Equality, Diversity & Rights in Health & Social Care Module 06: Health & Social Care Worker: Policies & Principles Module 07: Part - o1: Ethical Aspects of Health Care, Legal & Professional Standards of Practice Module 08: Part - 02: Ethical Aspects of Health Care, Legal & Professional Standards of Practice Module 09: Vulnerable Individual Protections Module 10: Health & Safety: Responsibilities Module 11: Health & Social Care: Risk Management ________________________________________________________________________ Complete Career Guide for Level 3 Diploma in Health & Social Care (A to Z) Our Level 3 Diploma in Health & Social Care With Complete Career Guide is your ticket to success in the health & safety sector. This course is not just about learning Health & Social Care; it's a complete package to build your career. Along with 9 other courses, it covers everything from CV writing and job searching to developing leadership and communication skills. With our course, you'll be more than just a Health & Social Care; you'll be a well-rounded professional, ready to excel in the health & safety world. Don't miss out on this chance to boost your career! List of career guide courses included in Level 3 Diploma in Health & Social Care With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Demonstrate understanding of Health & Social Care principles. Apply effective communication skills in relevant contexts. Recognize and uphold rights and responsibilities as a care worker. Explore diverse roles within professional caregiving and healthcare. Promote equality, diversity, and rights in Health & Social Care. Evaluate ethical aspects, legal standards, and principles in healthcare. ________________________________________________________________________ Accreditation All of our courses, including the Level 3 Diploma in Health & Social Care With Complete Career Guide course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Level 3 Diploma in Health & Social Care With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the Level 3 Diploma in Health & Social Care With Complete Career Guide courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Level 3 Diploma in Health & Social Care With Complete Career Guide course Individuals aspiring to work in Health & Social Care. Entry-level healthcare professionals seeking career advancement. Those interested in understanding rights and responsibilities in caregiving. Individuals passionate about promoting equality and diversity in healthcare. Requirements No prior degree or experience is required to enrol in this Level 3 Diploma in Health & Social Care With Complete Career Guide course. Career path Level 3 Diploma in Health & Social Care With Complete Career Guide course Mental Health Nurse - £24K to 40K/year. Social Worker - £28K to 40K/year. Care Home Manager - £30K to 45K/year. Healthcare Assistant - £17K to 23K/year. Support Worker - £18K to 24K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Level 3 Diploma in Health & Social Care With Complete Career Guide Course
Delivered Online On Demand1 hour
£50

Agile Project Management

4.9(27)

By Apex Learning

Limited Time Offer On | 11-in-1 Bundle | CPD QS Certified | 110 CPD Points | Gifts: Hardcopy + PDF Certificates + Transcript + SID - Worth 180 | Customer Support | Lifetime Access | Enrol Today

Agile Project Management
Delivered Online On Demand3 days
£49

Medical Writing Training

4.3(43)

By John Academy

Overview An entry-level medical writer can earn around £35,000, while a more experienced writer can earn around £62,000 per year. If you want to be a part of this lucrative profession, the Medical Writing Training course can be your stepping stone. Our online Medical Writing Training course aims to provide you with quality training in medical writing. The course is divided into 7 modules packed with valuable information. Through these modules, you will learn the core principles of medical writing. Then you will get a clear understanding of how to develop medical reports. The course will also educate you on medical journalism and the process of writing content for medical professionals. At the end of the course, you will receive a recognised certificate of achievement. This certificate will help you prove your proficiency in this area and boost your CV. Enrol today! Course Preview Learning Outcomes Get introduced to the basic principles of medical writing Understand how to conduct reviews and create medical reports Develop your skills in writing pieces for healthcare professionals Learn the process of medical writing in clinical research Explore the vital areas of medical journalism Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Medical Writing Report Writing Communication Who Should Take this Medical Writing Training Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Medical Writing Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Medical Writing Training Certification After completing and passing the Level 2 Media Studies course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Medical Writing Training course will equip you with effective skills and abilities and help you explore career paths such as  Medical writer Research Assistant Module 01: Introduction to Medical Writing Introduction to Medical Writing 00:25:00 Module 02: The Career of a Medical Writer The Career of a Medical Writer 00:20:00 Module 03: Medical Writing Essentials Medical Writing Essentials 00:20:00 Module 04: Reviews and Reports Reviews and Reports 00:25:00 Module 05: Medical Journalism and Mass Media Medical journalism and Mass Media 00:25:00 Module 06: Medical Writing for Medical Professionals Medical Writing for Medical Professionals 00:35:00 Module 07: Medical Writing in Clinical Research Medical Writing in Clinical Research 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Medical Writing Training
Delivered Online On Demand3 hours
£24.99

COSHH Awareness Training

5.0(5)

By Online Training Academy

COSHH (Control of Substances Hazardous to Health) Awareness Training Course plays a pivotal role in today's world, ensuring workplace safety and regulatory compliance. With increasing awareness of health hazards posed by substances in various industries, this COSHH Awareness Training course becomes indispensable. Participants learn to identify, assess, and control hazardous substances, mitigating risks to health and safety. In the UK, job opportunities for individuals certified in COSHH are abundant, spanning across sectors such as manufacturing, healthcare, and construction. Employers value COSHH Awareness Training professionals for their ability to safeguard employees and comply with legal obligations. Salaries for COSHH-trained roles vary based on experience and sector, with entry-level positions typically starting around £20,000 to £25,000 annually and experienced professionals earning upwards of £40,000 per year. This course equips individuals with the knowledge and skills to protect themselves and others from hazardous substances, making workplaces safer and healthier environments. Key Features This COSHH Awareness Training Include: FREE CPD Certified Certificate Free Certificate Developed by Specialist Lifetime Access Course Curriculum COSHH Awareness Training: Module 01: Understanding COSHH Module 02: Regulatory Framework for COSHH Module 03: Health Implications of Hazardous Substances Module 04: Recognition of Hazardous Substances Module 05: Conducting COSHH Risk Assessments Module 06: Monitoring and Implementing Control Measures Module 07: Execution of Control Measures Learning Outcomes COSHH Awareness Training Course: Understand COSHH principles, identifying hazardous substances and associated risks effectively. Navigate the regulatory framework for COSHH compliance with confidence and accuracy. Evaluate health implications related to hazardous substances in diverse work environments. Recognize hazardous substances promptly, applying knowledge to ensure workplace safety. Conduct thorough COSHH risk assessments, demonstrating a comprehensive understanding of the process. Implement and monitor control measures efficiently, ensuring a safe working environment. Certification After completing this COSHH Awareness Training course, you will get a free Certificate. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? COSHH Awareness Training Employees handling hazardous substances in various industries. Safety officers and supervisors responsible for workplace health and safety. Managers seeking a comprehensive understanding of COSHH regulations and practices. Health and safety professionals aiming to enhance their compliance knowledge. Individuals pursuing career development in health and safety roles. Career path COSHH Awareness Training Health and Safety Advisor - £25K to 40K/year Environmental Health Officer - £24K to 35K/year Laboratory Technician - £18K to 30K/year Chemical Engineer - £28K to 50K/year Occupational Health Specialist - £30K to 45K/year Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

COSHH Awareness Training
Delivered Online On Demand2 hours 48 minutes
£10

Introduction to Computers and Internet for Beginners

4.5(3)

By Studyhub UK

Delve into the dynamic world of digital exploration with our 'Introduction to Computers and Internet for Beginners' course. Tailored for newcomers, this comprehensive guide illuminates the fundamental pillars of computing, from efficient operating and troubleshooting to mastering quintessential applications. Experience a smooth transition as you acquaint yourself with varying Windows versions and fortify your knowledge base with vital cyber security protocols. By course completion, you'll confidently navigate the digital landscape, equipped with tools and understanding previously unimagined. Learning Outcomes Gain proficiency in computer operations and troubleshooting techniques. Utilise essential computer applications with adeptness. Establish a foundational understanding of tools and networking. Transition seamlessly between Windows 8 and the novel features of Windows 10. Uphold best practices for cyber security and online safety. Why choose this Introduction to Computers and Internet for Beginners course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Introduction to Computers and Internet for Beginners Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Introduction to Computers and Internet for Beginners course for? Absolute beginners venturing into the digital domain. Adults aiming to modernise their tech skills. Students desiring a robust foundation in computing. Small business owners looking to manage digital operations. Individuals prioritising online safety and security. Career path Help Desk Support: £18,000 - £30,000 Computer Technician: £17,000 - £26,000 IT Support Specialist: £20,000 - £35,000 Network Administrator (Entry Level): £22,000 - £33,000 Application Support Analyst: £25,000 - £40,000 Cyber Security Analyst (Entry Level): £28,000 - £45,000 Prerequisites This Introduction to Computers and Internet for Beginners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Introduction to Computers and Internet for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01 : Computer Operating and Troubleshooting What is an Operating System 00:48:00 Configuring the Operating System 00:06:00 What is an Application 00:10:00 Using Control Panel 00:18:00 Hardware and Peripherals 00:07:00 Storage 00:12:00 Connectivity Devices 00:05:00 Network Components 00:09:00 Software and Concepts 00:11:00 Licensing 00:06:00 Using Software 00:07:00 Software Tools 00:10:00 Software 00:14:00 Hardware, Devices, and Peripherals 00:06:00 Backup and Restore 00:03:00 Module 02 : Key Applications Application Features 01:21:00 Working with Word Processing 00:44:00 Working with Spreadsheets 00:49:00 Making a Presentation 01:08:00 Databases 00:34:00 Collaboration 00:03:00 Module 03 : Tools & Networking Course Introduction 00:02:00 Web Browsers 00:47:00 Networking Terminology 00:35:00 E-mail 00:38:00 Communicating in the Modern World 00:14:00 Protecting Yourself 00:15:00 Web Searching 00:31:00 Protecting Yourself 00:31:00 Module 04 : Windows 8 for PC Identify Components of a Personal Computer IPU 00:08:00 Sign In to Windows 8 00:07:00 Signing In to Windows 8 and Managing Tiles 00:08:00 Navigate the Start Screen 00:18:00 Using the Account ID Menu 00:02:00 Access and Identify the Charms 00:03:00 Viewing the Charms 00:02:00 Modern Apps and Common Navigation Features 00:03:00 Navigating a Modern App 00:07:00 Multitasking with Apps 00:05:00 Working with Multiple Apps 00:05:00 Navigate the Desktop IPU 00:07:00 Navigating The desktop 00:07:00 Manage Files and Folders with File Explorer IPU 00:09:00 Managing Files and Folders 00:15:00 Elements of a Desktop Window 00:12:00 Working with the Elements of a Desktop Window 00:10:00 Creating and Modifying Files with Wordpad 00:14:00 Printing a Document 00:05:00 Navigate Internet Explorer 10 00:08:00 Navigating Internet Explorer 10 00:09:00 Browse the Web 00:12:00 Using Internet Explorer and Share 00:08:00 Customize the Start Screen 00:07:00 Creating Groups on the Start Screen 00:03:00 Changing PC Setting 00:07:00 Customize the Desktop IPU 00:09:00 Personalizing the Desktop 00:11:00 Set Privacy Levels and Passwords 00:05:00 Changing Your Password 00:05:00 Use Windows Defender IPU 00:05:00 Changing Windows Defender Settings 00:06:00 Store and Share Files with SkyDrive 00:03:00 Module 05 : Windows 10 - New Developments What Makes Windows 10 Different? 00:14:00 Primary Feature Overview 00:14:00 Navigating and Using Windows 10 00:36:00 Module 06 : Cyber Security Awareness Course Overview 00:14:00 Types of Security Threats 00:29:00 Social Engineering 00:30:00 Identity Theft 00:29:00 Data Classification 00:28:00 Types of Classifications 00:18:00 Protecting Your Digital Information 00:45:00 Password Management 00:13:00 Malware 00:17:00 Software Detection 00:28:00 Security from End-to-End 00:27:00 Secure E-mail Use 00:21:00 Secure Web Browsing 00:29:00 Piracy 00:16:00 Security Policies 00:17:00 Moving Forward 00:12:00

Introduction to Computers and Internet for Beginners
Delivered Online On Demand22 hours 26 minutes
£10.99

QA Level 3 Award in First Response Emergency Care (RQF)

By Triple L Training & Medical Ltd

🧑‍⚕️🧑‍🔬🚑🩺 DO YOU WANT TO LEARN VALUBLE SKILLS, WANT TO WORK EVENTS, FESTIVALS AND IN NIGHTCLUBS, OR HAVE A DESIRE TO WORK IN THE AMBULANCE SERVICE.🚑 This is the first step into the Medical world as a First Responder. The QA Level 3 Award in First Response Emergency Care also known as FREC3 is a PHEM D qualification which is the entry level into being able to provide medical cover at events. The cost is £425 plus VAT per person (£510pp) This is a 5 day course being held at our training centre in Laindon, Essex (SS15 6SS), all days must be attended and sessions will be 9am-5pm each day. Available course dates: July – 8th-12th August - 5th-9th The course will run with a minimum of 4 learners and a maximum of 6 learners. If you would like more information or to book onto either of the above courses please email training@tlmedical.co.uk for a booking form.

QA Level 3 Award in First Response Emergency Care (RQF)
Delivered In-PersonFlexible Dates
FREE

Traffic Marshal (Banksman)

By Compliance Central

Have you seen large vehicles moving sporadically on a construction site? They seemed like they would get stuck every now and then. But somehow, they managed to find their way around. And the person responsible for their efficient movement is a Traffic Marshal or Banksman. To familiarise you with the ins and outs of Traffic Marshalling, we provide this course. A traffic marshal is a designated person professionally trained in safely directing large moving vehicles around a construction site. They are trained to use banksman signals and possibly radio communication to guide large vehicle drivers when their view is obstructed. This course can assist you in pursuing a career in a relevant job field. So, sign up now and help to prevent accidents on construction sites! Learning Outcome After completing this Traffic Marshal (Banksman) course, you will be able to - Recognise the duties and obligations of a UK traffic marshal. Study traffic management and control techniques for busy areas and public places. comprehend how to create temporary traffic control zones Consider worker and pedestrian safety when driving Learn how to evaluate the dangers at a site or public area appropriately. Be at ease with standardised, recognised hand signals. Acquire the capacity to steer and reverse big vehicles safely Develop a thorough awareness of all applicable health and safety regulations. Along with the Traffic Marshal (Banksman) course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy accessibility to the Course materials- anytime, anywhere - from any smart device (Laptop, Tablet, Smartphone etc.) A 100% learning satisfaction guarantee All in all, this Traffic Marshal (Banksman) course is perfect for quickly and easily enhancing your grasp on Traffic Marshal and supercharging your career. So, without any further ado, get started now. The faster you learn, the sooner you can start building your career as a Traffic Marshal (Banksman). Managing large moving vehicles in construction sites will not seem as chaotic as it is now after you take this course. So, ensure efficient management of large vehicles. Course Curriculum Curriculum Breakdown of the Traffic Marshal (Banksman) Course Module 01: Introduction to Traffic Marshalling Module 02: Traffic Management Module 03: Temporary Traffic Control Module 04: Traffic Risk Assessment Module 05: Vehicle Signaling Module 06: Reversing Vehicles Module 07: Health and Safety Who is this course for? Students Recent graduates Job Seekers Enthusiastic learners Anyone looking to upgrade their career in the field Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path This Traffic Marshal (Banksman) course can assist you in pursuing a career in - Traffic Marshal Banksman Gateman The average traffic marshal salary in the United Kingdom is £25,350 per year or £13 per hour. Entry-level positions start at £23,400 per year, while most experienced workers make up to £29,250 per year.

Traffic Marshal (Banksman)
Delivered Online On Demand3 hours
£12

Development : Personal Development

By Training Tale

Development : Personal Development Online One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Personal Development course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this Personal Development course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! >> Main Course: Personal Development >> Free Courses Course 01: Level 5 Negotiation Skills Course Course 02: Anger Management Course 03: Dealing with Difficult People [ Note: Free PDF certificate as soon as completing the Personal Development course ] Development : Personal Development Detailed Course Curriculum of Personal Development Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method of Development : Personal Development After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Development : Personal Development After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Development : Personal Development This Personal Development course is suitable for anyone who is dedicated to their professional development. Requirements Development : Personal Development There are no specific requirements for this Personal Development course because it does not require any advanced knowledge or skills. Career path Development : Personal Development This Level 5 Diploma in Personal Development could be the key to the leadership career of your dreams. Certificates Certificate of completion Digital certificate - Included

Development : Personal Development
Delivered Online On Demand20 hours
£12

Call Centre & Customer Service Training

5.0(5)

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand42 minutes
£10

Industrial Environments Safety Training Course

5.0(2)

By Training Express

In the world of factories, warehouses, and production floors, safety isn’t a bonus—it’s a must. This Industrial Environments Safety Training Course takes a straight-talking approach to keeping people safe where the risks are real and often right under your boots. With machinery moving, noise levels rising, and hazards lurking in every corner, knowing what to do (and what not to do) can make all the difference. This course lays out the key rules, routines and responsibilities in a clear and down-to-earth way, helping teams keep things ticking along without slipping up—literally or figuratively. Ideal for those working around heavy equipment, loading bays, or industrial processes, the content focuses on awareness, risk reduction, and smart habits that stop accidents before they start. No fluff, no waffle—just straight facts and solid guidance. From dealing with slips and trips to understanding signage, fire protocols and PPE, it covers the essentials that matter most. Whether you're new to industrial work or brushing up after a few years on the job, this training helps keep your thinking sharp and your footing even sharper. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Industrial Safety Module 02: Industrial Equipment and Machineries Module 03: Ergonomics and Manual Handling Module 04: Slips, Missteps, and Falls Module 05: Safe Walking and Driving Module 06: Electrical Safety and Noise Control Module 07: Hazardous Materials Handling Module 08: COSHH-Control of Substances Hazardous to Health Learning Outcomes: Identify potential workplace hazards, fostering a safety-oriented mindset. Demonstrate proficiency in handling industrial equipment and machinery. Apply ergonomic principles to enhance manual handling practices. Implement strategies to prevent slips, missteps, falls, and promote safe mobility. Safely operate in industrial settings, incorporating walking and driving best practices. Execute effective measures for electrical safety, noise control, and hazardous materials handling. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Entry-level industrial workers Safety officers and supervisors Manufacturing and production staff Construction site personnel Warehouse and logistics employees Maintenance and facility management staff Health and safety professionals Individuals seeking to enhance workplace safety awareness Career path Industrial Safety Officer Manufacturing Safety Coordinator Construction Site Supervisor Warehouse Safety Manager Facility Maintenance Inspector Health and Safety Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Industrial Environments Safety Training Course
Delivered Online On Demand1 hour
£12