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Customer Service Essentials 1 Day Training in Dumfries

Customer Service Essentials 1 Day Training in Wrexham

Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Foundation course allows learners to gain an introductory understanding of the coffee itself and foundational skills required to set a grinder, make espressos, foam and texture milk and latte art techniques per SCA quality standards while implementing health and safety practices and customer service. Practical learning objectives and activities prepare the learner to conduct key foundational tasks of a barista. A written exam tests theoretical knowledge based on Foundation course learning objectives.

Customer Service Essentials 1 Day Training in Dundee

Customer Service Essentials 1 Day Training in Caernarfon

Customer Service Essentials 1 Day Training in York

Customer Service Essentials 1 Day Training in Dunfermline

Customer Service Essentials 1 Day Training in Cambridge

Customer Service Essentials 1 Day Training in Canterbury