244 Courses

Develop your technical report writing and presentation skills with EnergyEdge's course designed for oil & gas professionals. Sign up now!

CPD certified, digital study session, 24-hour postural care training, learning new ways to bring excellence to 24-postural care, focussing on supported lying.

Master the art of safeguarding your business with our Transaction Monitoring Masterclass. Detect and prevent fraud effectively through in-depth exploration of regulatory frameworks, risk-based approaches, advanced monitoring systems, and the future of transaction security. Join us to acquire essential skills, reduce false positives, and stay ahead in the ever-evolving landscape of financial security. Protect your business with confidence.

Begin your journey in compliance management with practical knowledge of the laws and legislations that make up the regulatory field in the United Kingdom. Do you know that FCA sets an annual CPD requirement both for senior managers and employees of financial service firms? As per TC 2.1.15 & 2.1.16, the requirement is 35 hours in each 12 months, including 21 hours of structured CPD activities. Furthermore, TC 2.1.20G27/05/2022 defines structures CPD activities as follows: “Examples of structured continuing professional development activities include participating in courses, seminars, lectures, conferences, workshops, web-based seminars or e-learning.” Our FCA Compliance Essentials Bundle, fulfilling and even exceeding the FCA requirement in terms of CPD hours, is ideal for any professional within Financial Services. Study method Online, self-paced Course format Video with subtitles Duration 40 hours Qualification No formal qualification CPD 40 CPD hours / points Certificates Certificate of Completion - Free Description LGCA's FCA Compliance Essentials eLearning library currently includes the following courses (new courses are added on a regular basis): AML Risk Assessment AML Suspicious Activity Reports and Suspicious Transaction Reports (SAR/STRs) Anti-Bribery and Corruption Anti-Money Laundering and Counter Terrorist Finance Approved Persons Regime Assessing and Managing AML Risks Building an AML Risk-based Approach CASS Introduction Complaints Handling Compliance Introduction Compliance Monitoring and Testing Conduct Rules for All Staff Conflict of Interest (COI) Consumer Duty Establishing and Maintaining a Strong CDD Programme Ethics, Integrity and Fairness in Financial Services FCA: the Role and Approach Financial Promotions Regulation Fraud Detection and Prevention GDPR Awareness Introduction to Cybersecurity Introduction to Know Your Client (KYC) and Customer Due Diligence (CDD) Market Abuse (MAR) Operational Resilience Senior Managers and Certification Regime SM&CR – The Conduct Rules Suspicious Transactions/Activity Reporting The Value of Customer Due Diligence (CDD) Treating Customers Fairly Vulnerable Customer Management Whistleblowing Creating a Compliance Culture in Financial Services Who is this course for? Financial Services Providers Accounting Offices Financial Institutions Brokers Wealth & Fund Managers Investment Firms Insurance Companies Law Firms Compliance Consultants Payment Solutions Providers FinTech & RegTech Companies Fiduciary Services Firms

Safeguarding Adults Level 2 Training - Online Course This Safeguarding Adults online training course (Level 2) explains what is meant by safeguarding adults and how you can contribute to this important work. Many adults are at risk of harm. These are people who need care and support but are experiencing, or at risk of, abuse and are unable to protect themselves. Health and social care organisations have particular responsibilities, but everyone involved with an adult at risk of harm has a part to play. Safeguarding requires people and organisations to work together to prevent abuse and neglect. Everyone should be committed to a policy of zero tolerance towards the abuse of adults at risk. What is adult safeguarding? Safeguarding means protecting an adult's right to live in safety, free from abuse and neglect. An adult at risk is anyone over the age of 18 who receives, or is in need of, community care services due to mental health issues, disability, age or illness. These vulnerable adults may be unable to protect themself from harm and exploitation. Read our article on the six principles of safeguarding. It explains the essential steps to safeguarding vulnerable adults from harm, abuse and neglect and introduces the key UK legislation that aims to protect them. What are the learning outcomes for the Safeguarding Adults Level 2 course? After completing the course you will be able to describe: What is meant by the term 'safeguarding adults'. Your duty with regard to safeguarding. 10 categories and signs of abuse and neglect. The six principles of adult safeguarding. The action to take when abuse and neglect are suspected. Where and when abuse commonly occurs. How you can manage the risks of abuse. Key laws that help safeguard adults. The purpose of the Safeguarding Adults Board (SAB) and the process it follows. The purpose of Safeguarding Adults Reviews. How the SAB maintains confidentiality. Where to go for safeguarding advice and information. Safeguarding adults and person centred care The first topic explains the term safeguarding adults. It identifies the role that person-centred care plays in safeguarding. The topic also describes active participation and explains what to do if you suspect abuse or neglect. The ten categories of abuse and neglect The second topic identifies ten categories of abuse. The topics also identifies signs of abuse and neglect. The six principles of adult safeguarding The third topic describes six important principles of adult safeguarding. Who abuses adults? Topic 4 identifies groups of people who are perpetrators of abuse. It also identifies groups who are more susceptible to abuse. The topic identifies where abuse takes place and explains how to control the risks. The topic also defines serial, long-term and opportunistic abuse. Reporting and responding to abuse and neglect Topic 5 explains why people might not report abuse. It also explains what to do if you suspect abuse is taking place. The topic identifies what you should do if no action is taken when you have reported abuse. Dealing with safeguarding complaints Topic 6 outlines why it is important that people can report abuse. The topic also explains what should happen if someone outside of your organisation reports abuse. Legal considerations Topic 7 identifies six laws that safeguard adults in England. It also identifies situations where these laws will apply. The Safeguarding Adults Board (SAB) Topic 8 outlines the duty of a local authority to safeguard adults. It describes the work of the Safeguarding Adults Board. The topic also identifies the number of safeguarding referrals. The multi-agency safeguarding process Topic 9 describes multi-agency working and the seven steps in the SAB referral process. The topic also explains what to do if you believe the safeguarding process is failing an individual. Safeguarding Adults Reviews Topic 10 is about Safeguarding Adults Reviews. You will learn about the purpose of an SAR and when they take place. The topic also identifies factors that can lead to safeguarding failures. Confidentiality and the SAB The final topic explains the need for a common agreement on confidentiality and outlines the principles of such an agreement. The topic also covers what happens when an adult refuses to consent to information sharing.

Learn how to predict reservoir distribution, geometry, and quality with EnergyEdge's comprehensive course. Enroll now to enhance your skills and knowledge.

The GWO Sea Survival course is a one day course as either initial or refresher training.

'Selling' doesn't work. You've got to help customers buy. And that means engaging with the customer in a positive way, showing that you understand their requirement and giving them confidence that your product or service is the best possible way of meeting that requirement. This may sound painless but there's more to it than meets the eye and it's all too easy to get it wrong. You need to follow a process. This programme will help participants: Understand 'how buyers buy' and align their selling activities accordingly Recognise the difference between 'latent pain' and 'active vision' opportunities Conduct effective pre-call planning and research Stimulate interest and establish credibility with your prospects Get prospects to share / admit high priority pain Engage in consultative dialogue that promotes the differentiating strengths of your offerings Gain access to 'power' people within an opportunity Effectively qualify and disqualify opportunities based on objective decision criteria Better control and manage sell cycles Improve their chances of winning competitive opportunities Shorten sales cycles and avoid 'no decision' Negotiate the steps leading to a successful sale 1 An introduction to selling Understanding the key points that encourage a customer to purchase from us The difference between consultative selling and a transactional sale Understanding the roles that trust and empathy play in a sale Understanding how tricks and manipulation can sink a sale Vital pre-meeting research that must take place before a conversation Understanding how the customer sees us and why positioning is important 2 Structuring the sales conversation process Defining a set process for structuring a sales call with a chance to demonstrate understanding How the first minute of a conversation can destroy a sale Understanding BPO objectives for a sale How a step-by-step sales conversation process helps win more sales Understanding the mis-match between the customers buying process How our sales processes can lead to mistakes 3 How and why people buy An insight into the emotional factors behind how people arrive at purchasing decisions Using research from neuroscience that shows how sales people can really make mistakes Understanding how people make decisions about larger purchases Understanding the stakeholders in companies and their buying motives How to analyse the stakeholders and determine a win-plan 4 Understanding the funnel Studying the sales and buying process to understand the ratios of sales to prospects and better forecasting Understanding the role of forecasting in sales analysis Why many forecasts are nearly always wrong Understanding the stages of a sales process How 'verifiable outcomes' can really change forecasting 5 Questioning techniques Understanding the different questioning techniques and when they should be used Using the 'knowledge tree' as a framework for questioning Understanding the use of real empathy to help customers uncover their needs How effective research can really empower your questions How to ask 'high gain' questions How to ask difficult questions without feeling intrusive 6 Features and benefits How to practically apply them in a sales scenario How to align the benefits to customers' business goals Really understanding the difference and how to demonstrate true economic benefits to a customer How to discover business goals, and align value propositions to these How to craft an effective value proposition for a customer Using the SAR storytelling method to really engage customers to align their thinking patterns Using the latest neuroscience research that explains what customers are really thinking 7 Overcoming objections How 'confirmation bias' can hinder any sales conversation How the CLARA method of responding to customer concerns can dramatically improve the chances of customers responding to us in a positive way Practising the method to become comfortable and congruent with it 8 Closing the sale A deep dive into what closing is How different sales have different closes How too many closing methods can destroy a sale How to lead up to a close with a logical sequence of questions Using the ACSAT trust method of closing A clear methodology with a chance to practise the skills in a fun way

LOOKING FOR: ADULT FICTION, NON-FICTION Amanda Preston has been a literary agent for over 20 years and co-founded LBA in 2005. She won the RNA Literary Agent of the Year award in 2018.  She represents commercial and reading group fiction, as well as a range of narrative non-fiction and memoir. She loves working with authors, championing them every step of the way, and works with them and their publishing teams to build them into brand names and award winning and bestselling authors in the UK and internationally. Whether commercial or reading-group, she loves innovative and well-written stories that hook her in from the start and whose voice stays with her. She is looking for novels that demand to be talked about and shared, whatever their genre, and that she is still thinking about days after finishing.  She is on the hunt for a high-concept thriller which is character and plot driven, but also has a discussable issue at its heart i.e Elizabeth is Missing by Emma Healey and Girl A by Abigail Dean. She love thrillers where the location is as integral to the plot as the crime i.e The Dry by Jane Harper and The Sanatorium by Sarah Pearse, and would love a good locked-room thriller but is only looking for fresh and unique ideas in this area.  She is also on the hunt for a glorious book club love story that is doing something a bit different and special i.e Lessons in Chemistry by Bonnie Garmus or anything by Taylor Jenkins Reid or Liane Moriarty! Or smart, contemporary, observant romcoms with a very strong emphasis on diverse / own voices.  Finally, she would love a historical that vividly brings that period to life as well as having a stunning plot i.e, The Familiars by Stacey Halls and The Doll Factory by Elizabeth MacNeal. Amanda would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words). (In addition to the paid sessions, Amanda is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Friday 29 November 2024

CPD certified, digital study session, 24-hour postural care training, learning new ways to bring excellence to 24-postural care, focussing on supported lying.