Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00
Today's society is more aware of anti-social behaviour and bullying than it has been before, and far less tolerant of it. This course will teach you how to spot cases of blatant and subtle bullying and work to eliminate it from the workplace. It will explore the motives for harassment and how to combat it directly. It also covers what you should do if you witness or are subjected to harassment yourself. This will ensure a content workplace with staff free from all forms of bullying. Learning Outcomes: Define what harassment and bullying means Understand why some employees may bully others Making a 'shield' between you and the bullies How to act if you are a victim or witness of bullying UK legislation that protects employees from harassment Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course for? The program is aimed at administrative staff, team leaders, and management, who can confront or prevent reported cases of harassment or bullying. Requirements This Workplace Harassment Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path The course is suitable for those in the roles of Executives HR Manager Business Manager Head of Department Team Leader Office Administration Course Content Workplace Harassment Course Overview 00:05:00 Defining Bullying 00:10:00 Why Bullies Do What They Do 00:10:00 Building a Shield Against Bullies 00:10:00 What to Do If It Happens to You 00:15:00 What to Do If You Witness Bullying 00:05:00 Creating an Anti-Bullying Workplace 00:10:00 The Law on Bullying 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview Learn the principles of RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) and work to protect your colleagues and teammates from serious harm in the workplace. Our RIDDOR course provides everything you need to know about this UK legislation and why it was initially written. The interactive online modules in this package have been written by industry experts and are crafted to coach you in Health and Safety protocols in every kind of environment. Description RIDDOR was made public in 2013 and has provided the benchmark for Health and Safety representatives ever since. This course provides the perfect summarisation of the guidelines in RIDDOR and teaches you the best ways to record and report work-related illnesses and injuries. By enrolling, you'll not only learn about the legislation rules, but you'll also be coached in performing risk management at work and know how to employ safety precautions for your organisation. Start working on making your work environment safer by signing up today. Learning outcomes: Understand the UK's complete range of Health and Safety laws for the workplace Be able to negotiate with management to ensure safety systems are in place Learn how to install health and safety procedures in any environment Promote safe practices and influence colleagues to do the same Acquire the skills to perform full risk assessments on an area Identify risks that have been previously overlooked Know how to provide an accident report and liaise with appropriate authorities Management risk mitigation plans following an accident Why People Love And Enrol In The RIDDOR Training Course From Studyhub: Instantly accessible CPD-accredited certificate on successful completion of this RIDDOR Training Course 24/7 access to the course for 12 months Study at your own pace No hidden fees or exam charges Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results Method of Assessment To assess your learning, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. To enhance your knowledge regarding the course and to further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance. Certification After completing the MCQ assessment, you will qualify for the CPD Certificate from Studyhub, as proof of your continued professional development. Certification is available in PDF format, for £9, or a hard copy can be sent to you via post, for just £15. Why study this course Whether you're an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. Who is This course for? This course is suitable for any individual who is responsible for work areas and property and is expected to report under RIDDOR guidelines following an accident. It covers all aspects of the RIDDOR legislation and the associated Health and Safety protocols for all workplaces. Requirements There are no specific prerequisites to enrol in this RIDDOR Training Course. Anyone and everyone can take this course. The RIDDOR Training Course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home! All you need is a passion for learning, literacy, and to be over the age of 16. Career Path This course is designed to give complete training to those individuals who would be required to follow the RIDDOR protocol and file an accident report in the workplace. Therefore, it will apply to the following careers and roles: Health and Safety representatives Fire Marshalls Team leaders and supervisors Maintenance staff Property and Business owners Course Curriculum RIDDOR Training Module 1: Health and Safety at Work and the Laws 00:20:00 Module 2: Managing for Health and Safety 00:42:00 Module 3: Risk Assessment and Common Risks 00:18:00 Module 4: RIDDOR 00:25:00
>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Life is too short for boring nails! If nail art is one of your hobbies, it is high time to let your imagination fly. Join us in this nail technician course to learn the principles of nail art and work your way towards a lucrative nail technician profession. This comprehensively designed course will prepare you to work with a wide range of clients and be innovative in your work. This Diploma in Nail Technician at QLS Level 5 course is Endorsed by The Quality Licence Scheme Accredited by CPDQS (with 150 CPD points) This course will teach you how to care for and design your fingers and toenails. It will discuss the anatomy of the skin and nails, as well as the many nail problems. It will then walk you through the manicure and pedicure procedure and introduce you to crucial nail care items. You'll also learn how to work with artificial nails as well as numerous nail art techniques. Finally, it will provide fantastic advice on career prospects and relevant business opportunities. Nowadays, both men and women want their nails to be in ideal condition. As a result, the demand for nail salons is increasing. A career as a nail technician would be the best approach to taking advantage of the situation. This nail technician course can help you establish a nail tech profession while also earning money on the side. So, without further ado, enrol now! We are offering two more courses with this Nail Technician at QLS Level 5 course: Main Course: Diploma in Nail Technician at QLS Level 5 Bonus Course 1: Gel Manicure and Nail Artist Diploma Bonus Course 1: Personal Hygiene Course Learning Outcome of This Nail Technician Course: Discover how to clean, cut, and shape your nails. Learn the anatomy of nails. Investigate the ideas and methods of nail art. Be able to design various nail art styles. Learn about the different types of nail disorders. Learn how to provide customers with manicures, pedicures, and other nail treatments. Understand the instruments used in manicures and pedicures. Understand the UK legislation and pandemic implications. Be able to offer aftercare guidance to a customer. Discover how to open a nail salon. Why Prefer This Nail Technician Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another accredited by CPDQS after completing the Nail Technician course Get a free student ID card! Get instant access to this nail technician course. Learn to be a nail technician from anywhere in the world Nail Technician are affordable and simple to understand Nail Technician is entirely online, interactive lesson with voiceover audio Lifetime access to the Nail Technician course materials Nail Technician comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Nail Technician course: Module 01: Nail Technician 101 Module 02: General Anatomy Module 03: Skin Structure, Growth, and Nutrition Module 04: Anatomy of Nail Module 05: Equipment for the Technician Module 06: Tools and Techniques Module 07: Basics of Chemistry and Chemicals Module 08: Nail Product Chemistry Module 09: Manicure Module 10: Pedicure Module 11: Nail Diseases and Skin Problems Module 12: Artificial Nails Module 13: Nail Art Module 14: Safety Practices Module 15: Career Prospect and Business Preparations Module 16: UK Legislations and Pandemic Implications Assessment Process of Nail Technician at QLS Level 5 Course: You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. After passing the Diploma in Nail Technician at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Beginners in nail care and design. Beauty industry professionals. Nail art enthusiasts. Freelance nail technician s. Salon owners and managers. Career changers interested in nail technology. Requirements You will not need any prior background or expertise to enrol in this Nail technician course. Career path This course delivers important abilities that would benefit you in pursuing the following professions: Nail Technician Manicurist\Pedicurist Beauty Salon Employee/Business Nail Art Influencer Nail Technician Instructor In the United Kingdom, the average salary for these occupations ranges from £24,450 to £51,503 per year. Certificates Certificate of completion Digital certificate - Included Diploma in Nail Technician at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Nail Technician at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Embarking on a journey through the intricacies of Contract Law, the 'Contract Law Certificate' course offers a captivating and comprehensive exploration into legal agreements. The first paragraph draws learners into a world where the nuances of law training contracts are not just academic concepts but vital skills shaping the landscape of legal dealings. With a focus on UK legislation, the course delves deeply into the core of contract law UK, unravelling the complex layers of consideration in contract law and its paramount importance in validating agreements. At the heart of this educational odyssey, learners encounter pivotal themes such as breach of contract UK law and the multifaceted nature of consideration in the law of contract. The course is meticulously structured, with modules like Principles of English Contract Law and Contract Lifecycle - Understanding The Stages, ensuring a robust understanding of the contractual process. The intriguing blend of theory and real-world application illuminates the concept of contract law consideration, revealing its critical role in the legal fabric. The course concludes with a strategic approach towards contract management, equipping learners with skills to navigate challenges and emerging trends in commercial contract law. From the roles and responsibilities of a Contract Manager to effective negotiation strategies, the course encompasses every aspect of contract management, preparing learners for a dynamic legal landscape. The final modules, including Contract Review, Challenges and Future, epitomise the course's forward-thinking approach, spotlighting the evolving nature of what is considered in contract law. Learning Outcomes Acquire a profound understanding of the fundamentals and classifications of contracts in UK law. Gain insights into the stages of the contract lifecycle and the principles underlying English contract law. Develop skills in managing contracts efficiently, including planning and evaluating contract management processes. Understand the complexities of contract negotiation, variations, and the management of risks and disputes. Learn to navigate the challenges and future trends in contract management and law. Why buy this Contract Law Certificate Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Contract Law Certificate you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Contract Law Certificate course for? Individuals aspiring to become contract managers or legal professionals. Business owners and entrepreneurs seeking knowledge in law for better business practices. Law students looking to specialise in law. Professionals in procurement, project management, or related fields needing a deeper understanding of contracts. Anyone interested in comprehending the legal aspects of contracts and their management. Prerequisites This Contract Law Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Contract Manager: £35,000 - £60,000 Annually Legal Advisor: £30,000 - £55,000 Annually Corporate Lawyer: £40,000 - £100,000+ Annually Procurement Manager: £35,000 - £70,000 Annually Project Manager: £33,000 - £70,000 Annually Commercial Manager: £37,000 - £70,000 Annually Course Curriculum Module 01: Introduction to Contract Management Introduction to Contract Management 00:10:00 Module 02: Classification of Contracts Classification of Contracts 00:10:00 Module 03: Contract Lifecycle - Understanding The Stages Contract Lifecycle - Understanding The Stages 00:10:00 Module 04: Principles of English Contract Law Principles of English Contract Law 00:15:00 Module 05: Contract Management Plan & Efficiency Contract Management Plan & Efficiency 00:05:00 Module 06: Contract Manager's Roles, Responsibilities & Career Opportunities Contract Manager's Roles, Responsibilities & Career Opportunities 00:10:00 Module 07: Risks, Disputes & Supplier Relation In Contract Management Risks, Disputes & Supplier Relation In Contract Management 00:10:00 Module 08: Negotiation, Variation & Changes in Contract Management Negotiation, Variation & Changes in Contract Management 00:10:00 Module 09: Contract Management Process Evaluation & KPI Contract Management Process Evaluation & KPI 00:10:00 Module 10: Contract Review, Challenges and Future Contract Review, Challenges and Future 00:10:00
With 75% of businesses having faced legal action over breaches in duty of care in the past decade, understanding this crucial responsibility is more important than ever. Welcome to 'Navigating Duty of Care: Best Practices and Legal Framework in the UK', a course designed to keep your organisation on the right side of the law, while ensuring the highest standards of care. This comprehensive course is split into nine interactive modules, each honing in on a specific area of duty of care, from the initial introduction to advanced risk management. Delve into the complexities of UK-specific legislation and become familiar with effective safeguarding practices. Learn to navigate and manage conflict while devising workplace protocols that support the duty of care. The final module encourages personal development, equipping you to meet these responsibilities head-on. This isn't just a course; it's an investment in your organisation's future. By mastering the intricacies of duty of care, you'll not only protect your organisation from potential legal action but will also cultivate a culture of care, ensuring the wellbeing of all individuals involved. Join us on this journey to implement the best practices and navigate the complex legal frameworks surrounding duty of care in the UK. Don't just meet the standard, exceed it. Sign up for the course today! Learning Outcomes: Upon completion of the Navigating Duty of Care course, you should be able to: Understand the fundamental concept and policies related to the duty of care. Gain insight into the specific legislation related to duty of care in the UK. Learn effective methods to safeguard individuals within your organisation. Master the skills to manage conflict and navigate difficult situations. Develop a strong foundation in risk management strategies. Implement appropriate workplace protocols to uphold the duty of care. Foster personal growth and readiness to meet the duty of care responsibilities. Who is this course for: Our Navigating Duty of Care course is ideal for: Aspiring legal professionals seeking a solid grounding in the duty of care. Human Resources practitioners keen to elevate their organisational standards. Managers and team leads aiming to create safer workplace environments. Compliance officers needing a comprehensive understanding of UK legislation. Anyone interested in fostering a culture of care within their organisation. Career Path: This Navigating Duty of Care course offers a path for professionals looking to specialise in legal, human resources, or management roles where understanding the duty of care is essential. It's a stepping stone towards positions such as Compliance Officer, HR Manager, or Legal Advisor, aiding you in ensuring organisational adherence to legal standards and fostering safer and more inclusive workplace environments. Certification After studying the course materials of the Navigating Duty of Care: Best Practices and Legal Framework in the UK course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate - £4.99 A CPD Accredited Hardcopy Certificate - £8.00. A PDF Transcript - £4.99 A Hardcopy Transcript - £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Navigating Duty of Care: Best Practices and Legal Framework in the UK course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Course Curriculum Module 01: Introduction to the Duty of Care Introduction to the Duty of Care 00:32:00 Module 02: Policies of Duty of Care Policies of Duty of Care 00:20:00 Module 03: Duty of Care Related Legislations in UK Duty of Care Related Legislations in UK 00:25:00 Module 04: Safeguarding Individuals Safeguarding Individuals 00:23:00 Module 05: Managing Conflict and Difficult Situations Managing Conflict and Difficult Situations 00:23:00 Module 06: Risk Management Part 1 Risk Management Part 1 00:21:00 Module 07: Risk Management Part 2 Risk Management Part 2 00:18:00 Module 08: Workplace Protocols to Support Duty of Care Workplace Protocols to Support Duty of Care 00:19:00 Module 09: Personal Development Personal Development 00:18:00
In today's competitive environment, you must have a certain set of skills to succeed in your profession. In this comprehensive training course, you will learn the most in-demand skills to jumpstart your career while also improving your existing knowledge and skills. This RIDDOR Training course thoroughly teaches you everything on the topic from the ground up, allowing you to achieve a professional certificate for free to prove your accomplishment in professional life. This course is comprehensive, instructor-led training that will provide you with all the skills and knowledge you need to succeed in this field. Employers, self-employed individuals, and management of buildings are all legally required to comply with RIDDOR. Under RIDDOR, individuals must report work-related fatalities, serious injuries or injuries that last more than seven days, work-related sickness, and hazardous occurrences. Our online RIDDOR Training course will help participants understand the RIDDOR requirements easily. Enrol in our course and start learning instantly! Learning Outcomes After completing this RIDDOR Training Course, you will be able to - Know the importance of health and safety at work. Describe risk assessment. Identify the safety and health problems in the workplace. Know the importance of setting a policy for health and safety. Describe RIDDOR. Know workplace hazards and risk control. Why Choose RIDDOR Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. RIDDOR Training Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the RIDDOR Training Course. ***Courses are included in this RIDDOR Training Course Course 01: RIDDOR Training Course Course 02: Manual Handling Course 03: Workplace First Aid Training ***Other Benefits of RIDDOR Training Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the RIDDOR Training Course] Course Curriculum of - RIDDOR Training course Module 01: Legislation Related to the Health and Safety at Work Consequences of Poor Health and Safety Importance of Health and Safety at Work The Scope and Nature of Health and Safety at Work Role and Function of External Agencies The Health and Safety at Work Act 1974 Key UK Legislation Employers Responsibilities The Employees Responsibilities and Duties Organizational Health and Safety Responsibilities Module 02: Health and Safety Management Key Elements of Managing Health and Safety Ensuring Your Duties Required How to Deliver Effective Arrangements Major Occupational Health and Safety Management Systems Module 03: Risk Assessment Define Risk Assessment Identifying Safety and Health Problems in the Workplace Carrying Out Risk Assessments: Who is Responsible? Describe the 5 Steps to Risk Assessment Some Frequently Asked Questions General Risk Assessment for Work-Related Stress Required Actions and Prioritisation Module 04: Health and Safety Policy Legal Requirements Purpose and Importance of Setting a Policy for Health and Safety Key Features and Appropriate Content of an Effective Health and Safety Policy Review of Health and Safety Policy Module 05: RIDDOR What is RIDDOR? Why Report? Who Should Report? When to Report How to Report What Must be Reported? Different Types of Reportable Injury Reportable Occupational Diseases Reportable Dangerous Occurrences Reportable Gas Incidents Recording Requirements Module 06: Workplace Hazards and Risk Control Violence at Work Safe Movement of People in the Workplace Principles of Prevention Controlling Health Risks Safe Systems of Work First Aid at Work ------------------- Assessment Method After completing each module of the RIDDOR Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this RIDDOR Training Course course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This RIDDOR Training Course is ideal for - People labour on construction sites. People who operate at a high altitude. People who are exposed to chemicals. Those who operate with equipment. Requirements There are no specific requirements for this RIDDOR Training Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this RIDDOR Training Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Compete High provides the most convenient path to learning RIDDOR, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included
A flexible, modular-based, programme to heighten participants' awareness of ways in which their operations can affect the environment, the principles of environmental management and the practical steps they need to take as individuals and as an organisation to improve environmental performance. Depending on the course modules selected, this programme will give participants: Increased awareness of relevant environmental issues A greater understanding of, and commitment to, the organisation's environmental management programme Preparation for any responsibilities they may have under an Environmental Management System Further benefits according to options chosen 1 Environmental awareness Definition of 'the environment' Key environmental issuesGlobal warmingOzone depletionAcid rainAir qualityWater pollutionContaminated landLand take and green belt shrinkageResource usageHabitat destruction and species extinctions. Option: This module can be used to explain the key environmental issues related to the activities of your own organisation. Diagrams, photos, pictures, examples and statistics relevant to your own organisation are used where possible to illustrate the points being made. 2 Environmental legislation Key elements of environmental legislation affecting the activities of your organisation - including international, European and UK legislation. Legislation of particular relevance to your organisation - how it affects the operations of your organisation Option: Legislation can be dealt with according to which aspect of the environment it protects (eg, air, water, waste) or which part of your organisation's activities it affects Consequences of breaching legislation 3 Environmental management systems Overview of what an environmental management system isHow is an Environmental Management System (EMS) designed and put together?Key elements (emphasising Plan - Do - Check - Review cycle)The need to continually improve Pros and consReasons for having an EMSBenefits of an EMSConsequences of not managing the environmentCosts of installing an EMS Explanation of ISO 14001 and EMAS standards and guidance as applicable to the EMSs of your organisationOverview of your organisation's EMSHow it was set up / is being developed / operatesWho is responsible for itKey parts of system (eg, environmental policy, objectives and targets) identified and discussedEMS documentation - what and where it is. Workshop option: Brainstorm 'Pros and cons' with the participants, come up with all their ideas for good and bad things about EMS and demonstrate that the 'good' list is longer than the 'bad' 4 Environmental consequences Define what an environmental impact is and discuss how they are determined, with reference to the EMS Identify why we want to determine the environmental consequences of operations and activities; how they are used in the EMS for planning, and reducing the impact on the environment Establish key environmental consequences of construction and operational activities on the site; discuss significance ranking and the control measures in place in your organisation. Workshop option: In small groups, participants are asked to identify the impact on the environment of your organisation's activities or a part of their activities. They are then asked to rank these impacts in terms of their significance, using guidelines provided to help them be aware of the contributing factors (eg, frequency, severity). For a selected number of the impacts, the participants are asked to identify what control measures there are and which of these they play a part in. All stages can be discussed with trainers as a whole group at various stages during the workshop. 5 Protected species, nature conservation and invasive weeds Nature conservation, landscape and visual issues in the planning process - overview of key nature UK wildlife legislation, EIA, appropriate timing of surveys, Hedgerow regulations and landscape and visual impact issues Ecological issues - ecological legislation, significant species, hedgerows Archaeology in the development process - why archaeology is important, organisation in the UK, legislation and planning guidance Construction phase issues and consents - major environmental issues during construction, including water resources and land drainage consents, discharges to land or water, water abstraction, public rights of way, tree protection, waste management, Special waste, noise, good practice pollution control and Environmental Audits Identification and management of invasive weeds - including legal position regarding management 6 Chemicals and fuels handling and storage How health and safety management is closely linked to environmental management of materials Planning - what mechanisms are in place for planning materials use; legislation, guidance and policies which define how to manage materials Materials storage - what are the considerations for storing materials, covering:Labels: what are the different types and what do they tell us?Storage facilities: what are the requirements for safe storage of materials (eg, signs, secondary containment, access, segregation, lids/covers)Handling: safe handling for protecting the environment, organisational procedures, high risk situations (eg, decanting, deliveries), how to reduce the risks (eg, use of funnels, proper supervision, training)COSHH and MSDS: brief explanation of legislation and its role in environmental control of hazardous materials, how to use the information provided by COSHH assessments Option: These sessions can be illustrated with photographs/pictures and examples of good and bad storage and handling practices Workshop Options: Labelling Quiz - quick-fire quiz on what different labels tell us; Build a Storage Facility - participants are asked to consider all the environmental requirements for building a safe storage facility for their organisation 7 On-site control measures Overview of the legislation associated with nuisance issues on site and mitigating problems when they arise Examples of bad practice, including fuel storage tanks and mobile equipment - costs involved with prosecution of fuel spills, remediation costs, management costs, legal fees, bad PR coverage Identification and management of contaminated land and relevant legislation Workshop option: Participants are provided with a site plan containing information on site features, environmental conditions and indications of potential issues 8 Waste management Why worry about waste? - a look at how waste disposal can impact on the environment, illustrated by examples of waste-related incidents, statistics on waste production on national, industry-wide and organisational levels, landfill site space, etc Legislation - overview of the relevant legislation, what the main requirements of the regulations are, what penalties there are, and the associated documentation (waste transfer notes) Waste classification - a more in-depth look at how waste is classified under legislation according to hazardous properties, referring to Environment Agency guidance Handling and storage requirements - what are the requirements of the applicable waste legislation and how are they covered by organisational procedures? Examples of good and bad environmental practice associated with handling and storing waste. Workshop option: 'Brown bag' exercise - participants pass round a bag containing tags each with a different waste printed on. They are asked to pick out a tag and identify the classification and the handling, storage and disposal requirements for the waste they select Waste minimisation - overview of the waste minimisation 'ladder' and its different options (elimination, reduction, reuse and recycling), benefits of waste minimisation, examples of waste minimisation techniques Workshop option: Participants are asked to identify opportunities that actually exist within the organisation for minimising production of waste that are not currently being taken advantage of 9 Auditing Requirements for environmental auditing of operations Auditing the EMS Types of internal and external audits Requirements EMS standards (ISO 14001 and EMAS) Carrying out internal audits and being prepared for external audits Workshop options:Mock audit 'Brown Bag' - can be used either for trainers to test participants as if they were in an audit situation, or for the participants to test each other and practice their auditing technique. The bag contains tags each with a different topic printed on (eg, waste skips); participants pass the bag round and select a tag; they are then questioned by the trainer or another participant about that topic as if they were in an audit situation. If the participants are auditing each other, they will be provided with a set of guidelines to keep in mind during the workshop.Virtual auditing - a more practical workshop where participants review photographs of situations/activities relevant to the organisation's operations. They are asked to identify all the good and bad environmental practices that are occurring in the situations. 10 Incident response What should you do when an incident does happen? What should be in a spill kit? When should you call in the experts? When should you inform the Environment Agency or Environmental Health Officer? Workshop option: The participants are provided with some incident scenarios and asked to develop a response to the incident 11 Monitoring and reporting Environmental monitoring programmes and procedures Monitoring and reporting as control measures for environmental consequences Monitoring and environmental 'STOP' card systems - personal and behavioural monitoring and reporting
This Food Safety Management in Covid-19 Pandemic Course is the most efficient and reliable way to ensure that your catering business or eating establishment is fully protected from Covid infections, and can deal with the aftermath in forthcoming months. All areas with food preparation, storage, and delivery will need to adhere to strict hygiene standards and ensure that their clientele remains safe and healthy. You can get the training here and now to safeguard your livelihood and train your colleagues in the required hygiene control levels. When you enrol in this specially tailored tutorial, you will be given professionally sourced information regarding the reopening of food businesses and the subsequent adaptations needed. This crucial information is combined with updated procedures for food storage, preparation and packaging of foodstuff, redefined hazard control procedures, and the current UK legislation in place for Food Safety. The Food Safety Management in Covid-19 Pandemic Course delivers expert training and a timely and concise manner. The individual online learning modules will empower you to organise and take the tuition at your convenience, swiftly learning the details required. Using a combination of online study tools and practical assessments, you are sure to absorb the guidelines in no time at all. Get your business prepared for the future with the contents of this course. Why choose this Food Safety Management in Covid-19 Pandemic Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who is this course for? This course is aimed at anyone that works in, or owns, a business that provides fresh food and meals to paying customers. The information herein is appropriate to business open during or after national lockdowns. Career Path The information presented in the modules of the Food Safety Management in Covid-19 Pandemic Course will specifically benefit those working in the food industry, whether it involves handling, preparing, or serving foodstuff. It will prove most useful for the following careers and roles: Catering Manager Restaurant or Café Owner Food Handler Kitchen Porter Chef or Bar Staff Quality Control Inspector Course Content Module 1: Reopening and Adapting Your Food Business During COVID-19 Reopening and Adapting Your Food Business during COVID-19 00:13:00 Module 2: Personal Hygiene Personal Hygiene 00:28:00 Module 3: Food Storage Food Storage 00:25:00 Module 4: Food Preparation and Processing for Food Manufacturing Food Preparation and Processing for Food Manufacturing 00:25:00 Module 5: Food and Temperature Control Food and Temperature Control 00:31:00 Module 6: Hazard Control Measures and Refrigeration Hazard Control Measures and Refrigeration 00:29:00 Module 7: Physical, Chemical and Allergenic Hazards Physical, Chemical and Allergenic Hazards 00:27:00 Module 8: Food Hygiene and Safety: Legislation Food Hygiene and Safety Legislation 00:27:00 Mock Exam Mock Exam - Food Safety Management in Covid-19 Pandemic 00:20:00 Final Exam Final Exam - Food Safety Management in Covid-19 Pandemic 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
In today's fast-paced world, understanding the mental health of children and adolescents is more crucial than ever. Equip yourself with the knowledge and skills to make a significant impact on young lives through our comprehensive course, "Mental Health of Children and Adolescents." Key Features: CPD Certified Developed by Specialist Lifetime Access This course provides a comprehensive understanding of children's and adolescents' mental health. Learners will explore the basics of mental health and child psychology, focusing on how relationships and attachment form in early childhood. The course examines the effects of separation and loss on these bonds, as well as various factors that influence a child's development. Participants will learn about common mental health issues, including autism, ADHD, and dyslexia, and effective strategies for managing these conditions. The course also covers self-harming behaviors, mental health treatments, and medications. Additionally, it looks at how mental health evolves throughout a person's life and examines relevant UK legislation and societal perspectives on mental health. By the end, learners will be equipped with the knowledge to understand, support, and advocate for the mental well-being of young people. Course Curriculum Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Young and Adults Module 07: Other Mental Health Problems in Young and Adults Module 08: Autism, ADHD and Dyslexia in Young and Adults Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Module 10: The Self Harming Behaviour Module 11: Mental Health Treatment and Medicine Module 12: Mental Health over Life Span and Society in the UK Module 13: Mental Health Related Legislations in the UK Learning Outcomes: Understand fundamental principles of mental health in children and adolescents. Explore core concepts of child psychology and development. Examine attachment and relationship building during childhood. Analyse impacts of separation and loss on attachment. Identify factors influencing developmental trajectories. Recognise and address mental health problems in young individuals. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mental Health of Children and Adolescents 3:41:20 1: Module 01: Introduction to Mental Health 14:09 2: Module 02: Child Psychology 21:26 3: Module 03: Attachment and Relationship Building in Childhood 28:33 4: Module 04: Impacts of Separation and Loss on Attachment 16:00 5: Module 05: Factors that Influence Development 18:39 6: Module 06: Mental Health Problems in Young and Adults 10:22 7: Module 07: Other Mental Health Problems in Young and Adults 10:42 8: Module 08: Autism, ADHD and Dyslexia in Young and Adults 20:59 9: Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults 21:42 10: Module 10: The Self Harming Behaviour 13:14 11: Module 11: Mental Health Treatment and Medicine 13:16 12: Module 12: Mental Health over Life Span and Society in the UK 09:49 13: Module 13: Mental Health Related Legislations in the UK 21:29 14: CPD Certificate - Free 01:00 Who is this course for? Aspiring child psychologists and counsellors. Educators seeking mental health insights. Social workers aiding youth development. Healthcare professionals focusing on child and adolescent well-being. Parents and caregivers wanting mental health knowledge. Career path Child Psychologist School Counsellor Youth Worker Educational Psychologist Social Worker Mental Health Support Worker Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.