Name: Cybersecurity: Phone Scams and Malware
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rw consulting solutions ltd/ controlled events

Buckinghamshire

Please read the terms and conditions of this agreement (the “Agreement” or “Terms” or “Terms of Service”) before logging into ECR Manager, Accreditation software or other systems provided by RW Consulting Solutions Limited (trading as Controlled Events). By completing the registration process, accessing the Service, using the Site or adding a log entry, you agree that you have read and understood these terms and conditions of this Agreement and you agree to be bound by them. We may periodically update these terms and conditions. Your continued use of this site will constitute your acceptance of any new or amended terms and conditions. 1. DEFINITIONS “Account” means access to the Service. “Agreement” means these customer Terms of Service and all materials referenced or linked. “Data” means all information that Customer adds or views on the log. “Documentation” means online user guides, documentation and help and training materials published by Controlled Events or accessible through the Service, as may be updated by Controlled Events from time to time. “Service” means our cloud-based application you have subscribed to and developed, operated and maintained by us. “Site” means www.controlledevents.com/log – known as ECR Manager “Third-Party Sites” means third-party websites linked from within the Service. “Users” means your employees, representatives, consultants, contractors or agents who are authorized to use the Service for your benefit and have unique user identifications and passwords for the Service. “You”, “your” or “Customer” means the person or entity using the Service and identified in the applicable registration process, billing statement, online subscription process or Order Form as the customer. 2. WHO WE ARE 2.1. www.controlledevents.com/log and the Controlled Events Service are provided by RW Consulting Solutions Limited (RWCS), a registered private limited company in England and Wales, which has its registered office at New Burlington House, 1075 Finchley Road, London NW11 0PU with Company Registration Number: 7493058 (collectively, “we”, “us”, “Controlled Events”). 3. DESCRIPTION OF THE SERVICE 3.1. The Service gathers and transfers log data to a cloud based system which is provided by a User of the Service. Customer who successfully subscribes will be given an Account to have its Data relating to an event, exercise or incident visualized, analyzed and stored. 3.2. Details of the Client’s service level (one off, retained, 24/7) and associated charges are provided at the point of purchase; any additional terms or conditions contained on those pages are incorporated into this Agreement by reference. 3.3. Additional functionality and services may be offered or provided by us from time to time and these will be described on the Site. 4. STORAGE SPACE AND USAGE LIMITS 4.1. Customer can upload a certain volume of log and document data, dependent on the Service level selected, which is referred to as the “Usage Limit.” Project admins can manage their Account by archiving logs no longer needed. 4.2. An email alert or alternative notification by Controlled Events will be provided when Customer is near or over its Usage Limit. 5. OUR CLOUD-BASED SOLUTION 5.1. Controlled Events will maintain commercially appropriate administrative, physical, and technical safeguards to protect Data. Controlled Events hosts and stores data on Amazon Web Services’ cloud platform and on other cloud platforms as necessary. The level of security provided in Amazon’s cloud platform is described in more detail on http://aws.amazon.com/security/. Our Data Protection and Cyber Security Manual is available upon request. 5.2. Controlled Events provides you with the option to encrypt the transmission of your Data. You acknowledge that it is your responsibility to encrypt the transmission of your Data should you wish to protect it. In the event you decide to transmit your Data unencrypted to the Service, You assume all related risks for doing so. Controlled Events will not be liable for any liabilities arising from your transmission of Data over the Internet or other network. 6. REGISTRATION 6.1. Upon registering for the Service, Users will have a username, password and email address associated with their account for password resets, which is Customer’s and its Users’ responsibility to keep secure and may not be shared with any other party. Customer agrees to immediately notify Controlled Events of any unauthorized use or any other breach of security or breach of this Agreement of which the Customer becomes aware. Controlled Events will not be liable for any loss or damage resulting from Customer’s failure to maintain proper security of its account or for unauthorized access to the Service. 7. CHARGES AND PAYMENT 7.1. Fees. The Service is made available to Customer at the price indicated in the accepted quotation. Fees are non-cancellable and non-refundable during the Term. Controlled Events reserves the right to change its price list and to institute new charges at any time, upon notice to You, which may be sent by email or posted on the Site. Your use of the Services following such notification constitutes your acceptance of any new or increased charges. Additional Charges may apply for additional services requested by Customer such as supporting data analysis of logs and usage or the transfer of data after closing the Account. Customer will be notified of services requiring additional Charges which have not been previously agreed upon before any such additional Charge will be applied. 7.2. Payment for Subscriptions is required to be paid in full at the beginning of each billing period by BACS transfer. If Controlled Events extends credit to Customer, all Charges must be paid within 30 days of issue of invoice. Payment of Charges for metered billing is required at the end of each month by credit or debit card and is based on the volume of Data uploaded and stored during the month. 7.3. In addition to the Charges, Customer must pay to Controlled Events, or to the relevant taxing authority, as appropriate, all applicable sales, use, goods and services, value added or other taxes payable under this Agreement (other than taxes levied or imposed on our income). In all cases, the amounts due under this Agreement will be paid by Customer to us in full without any right of set-off or deduction. 8. TRIAL ACCOUNTS 8.1. Customers who are provided with a free or trial Controlled Events Account or who are otherwise provided with any other promotional Controlled Events Service(s) for which they have not paid a Charge acknowledge and agree that such services are provided “as is” and so, to the fullest extent permitted by law, those services are provided without any warranties or representations whatsoever and the Customer agrees to avail of such services entirely at its own risk. 9. TERM AND TERMINATION 9.1. The subscription term shall begin on the effective date of your subscription and expire at the end of the period selected during the subscription process (“Subscription Term”). 9.2 The Subscription and Agreement will automatically renew at the published rates on a monthly, annual or otherwise mutually agreed upon period of time, unless one party notifies the other party in writing of its intent not to renew at least thirty (30) days in advance of the expiration of the Subscription Term. 9.3 Customer may terminate the Service at any time, however, fees are non-refundable except in the event of Controlled Events’ incured material breach as set forth below. 9.4. Either party may terminate this Agreement at any time, effective immediately, upon written notice to the other party, if such other party: (i) breaches any of its material obligations hereunder and fails to cure such breach within thirty (30) days of written notice thereof; (ii) becomes insolvent or has a receiver, administrator, liquidator or examiner appointed over all or part of its assets or (iii) becomes the subject of a resolution, petition or order for winding up or bankruptcy. We may terminate this Agreement if, at any time, we cease providing the Service. 9.5. On termination or expiry of this Agreement for any reason, Customer will remain liable to Controlled Events for any outstanding Charges owed, Customer’s rights under this Agreement will immediately terminate, You will lose all access to the Service, including access to Your account and to Your content, and We will delete Your content and the data stored in or as part of Your account. 9.6. Without limitation of the foregoing, we may suspend or terminate the Service without notice if Customer shall fail to pay any amounts when due, if the Services are used for other purposes including but not limited to tampering, hacking, modifying or otherwise corrupting the security or functionality of Controlled Events Services, if the Services are used in a manner contrary to the law or the terms of this Agreement or if Controlled Events experiences unexpected technical or security issues. 9.7. Customer shall provide notice of termination of the Service to Controlled Events at support@controlledevent.com 10. ACCEPTABLE USAGE POLICY 10.1. The Controlled Events Acceptable Usage Policy prohibits the processing of data which are deemed by us in our sole discretion as being inappropriate or unlawful. We aim to ensure that we are not associated with any website content (including linked content) which is illegal, fraudulent, offensive, embarrassing, sexually explicit, obscene, threatening, defamatory or otherwise inappropriate. We prohibit the processing of data using the Service where the processing would breach the laws or rights of third parties and the Customer represents, warrants and undertakes to us that no such transactions will be processed via the Services. 10.2. Customer agrees not to use the Site or the Service or cause or permit the Site or the Service to be used: 10.2.1. so as to jeopardize or prejudice the operation, quality or integrity of the Site, the Service or the operation, quality or integrity of any telecommunications network; 10.2.2. for any commercial purpose including screen shots and copying feature information from the log, nor to go against the spirit of the log platform by sharing data outside of the agreed user base for the project; 10.2.3. to harvest or otherwise collect information about others, including e-mail addresses, without their consent; 10.2.4. to distribute, download, upload or transmit any material that contains viruses, trojan horses, worms, time bombs, cancelbots, or any other harmful or deleterious programs; 10.2.5. contrary to the terms and conditions of any Internet Service Provider whose services you may use. 11. SERVICE AVAILABILITY AND CUSTOMER SUPPORT 11.1. The Service is available 24 hours a day, 7 days a week, except for: (a) planned downtime (of which Controlled Events shall endeavor to give at least 8 hours’ notice and which Controlled Events shall schedule to the extent practicable outside of any event or user peak times), or (b) any unavailability caused by circumstances beyond Controlled Events’ reasonable control, including without limitation, Internet and telecommunications service provider failures or delays, failures of independent service providers, or denial of service attacks. Customer support is provided through the online and email channels: support@controlledevents.com and 020 3286 6392 12. DISCLAIMERS; LIMITATION OF LIABILITY 12.1. The service including any software included in or provided as part of the software is provided on an “as is” and “as available” basis, and Controlled Events expressly disclaims any warranties and conditions of any kind, whether express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, title, accuracy, or non-infringement. without limiting the foregoing, Controlled Events does not warrant that the service will meet your specific requirements, that the service will be uninterrupted, timely, secure, or error-free, that the results that may be obtained from the use of the service will be complete, accurate, or reliable, that the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, or that any errors in the service will be corrected. 12.2. Although this site is accessible worldwide, not all products or services discussed or referenced herein are available to all persons or in all geographic locations. we reserve the right to limit, in our sole discretion, the provision and quantity of any product or service to any person or geographic area it so desires. any offer for any product or service made in or through this site is void where prohibited. 12.3 Because it is not possible to guarantee data security, you acknowledge unauthorized access to your data may occur and you agree in such event that any loss you may suffer is subject to the limitation of liability provisions of this agreement. under no circumstances will Controlled Events be liable in any way for any data, including, but not limited to, any errors or omissions in any data, or any loss or damage of any kind incurred in connection with use of or exposure to any data posted, emailed, accessed, transmitted, or otherwise made available via the service. 12.4. Notwithstanding anything to the contrary contained herein, Controlled Events’ liability to customer for any direct damages, losses, expenses and causes of action (whether in contract or tort) arising from or relating to the service (for any cause whatsoever and regardless of the form of the action) will at all times be limited to the amount you paid Controlled Events in the three (3) months immediately preceding the incident giving rise to the claim. 12.5. You expressly understand and agree that Controlled Events (including its affiliates, subsidiaries, officers, directors, employees, agents, partners, and licensors) shall not be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses (even if Controlled Events has been advised of the possibility of such damages. 13. DATA SECURITY 13.1. If Customer processes personal data using the Service, Customer shall comply with its obligations as a data controller and data processor under all applicable laws. 13.2. Customer is solely responsible for the lawful collection, delivery, obtaining of consents and use of all Data. All personal data and log data that we collect from you will be processed in accordance with Controlled Events’ Privacy Policy. You should review our Privacy Policy, which is incorporated into this Agreement by this reference and made a part hereof. Click here to read our Privacy Policy. 13.3. We do not have any obligation to review or scan any Customer data for any purpose, including without limitation for measuring quality, filtering content, or detecting the presence of malware. 14. INTELLECTUAL PROPERTY 14.1. Customers own their own log data. 14.2. Subject to this Agreement, Controlled Events grants Customer a non-exclusive, revocable, non-transferable, limited right to access and use the Service and the material displayed thereon. However, no right, title, or interest in any such materials will be granted or transferred to you as a result of any permitted use of such materials. 14.3. Customer hereby grants Controlled Events a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license: (a) to process and use their data for the purposes of delivering the Service to Customer; (b) to access the client’s project internally within Controlled Events for the purposes of improving, developing and marketing the Service; and (c) to disclose anonymized and/or aggregated versions of log data to third parties in connection with the development, improvement and marketing of the Service, provided that such anonymized or aggregated log data shall not identify Customer. This license continues after the termination of this Agreement. Controlled Events’ rights under the license in this Section may be exercised by Controlled Events’ officers and employees and by contractors engaged to provide services to Controlled Events. 14.4. All materials incorporated in or accessible through the Site or the Service, including, without limitation, text, photographs, images, graphics, illustrations, trademarks, service marks, logos, button icons, audio clips, video clips, software, and other content, and the compilation, collection, arrangement, and assembly thereof (including the look and feel of the Site and the Service), are protected by applicable national and international trademark and copyright laws, and are owned, controlled or licensed by Controlled Events, or by the original creators of such materials or their permitted licensors. Such materials may be used only for viewing the Site in the ordinary course or as a resource for purchasing the products offered through the Site. Any other use of such materials, including any copying, reproduction, modification, sale, distribution, extraction, re-utilization, transmission, republication, downloading, display, posting, performance, or other exploitation thereof by any means or medium without the prior written permission of the copyright owner is strictly prohibited. 14.5. Where any software is supplied by us for use by Customer on its computer(s), Controlled Events grants Customer a limited, personal, non-exclusive, non-transferable license to install and use the software for use solely for the purpose of enabling you to use the Service in the manner permitted by this Agreement and for no other purpose whatsoever. Customer may not copy, modify, distribute, sell, or lease any part of the Services or any software supplied in connection with the Services, nor may Customer reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission. To the extent that the Customer is provided with access to open source software in the course of receiving or using the Service, Customer shall be responsible for complying with the open source license associated with that open source software. 14.6. Except as expressly set forth herein, Controlled Events alone (and its licensors, where applicable) will retain all intellectual property rights relating to the Service or the Software or any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Service and/or the Software, which are hereby assigned by You. Customer will not copy, distribute, reproduce or use any of the foregoing except as expressly permitted under this Agreement. 15. CONFIDENTIALITY 15.1. Each party (the “Receiving Party”) understands that the other party (the “Disclosing Party”) has disclosed or may disclose information relating to the Disclosing Party’s technology or business (hereinafter referred to as “Proprietary Information” of the Disclosing Party). The Receiving Party agrees: (i) not to divulge to any third person (except as set forth below) any such Proprietary Information, (ii) to give access to such Proprietary Information solely to those employees and third parties with a need to have access thereto for purposes of this Agreement, and (iii) to take the same security precautions to protect against disclosure or unauthorized use of such Proprietary Information that the party takes with its own proprietary information, but in no event will a party apply less than reasonable precautions to protect such Proprietary Information. 15.2. The Disclosing Party agrees that the foregoing will not apply with respect to any information that the Receiving Party can document (a) is or becomes generally available to the public without any action by, or involvement of, the Receiving Party, or (b) was in its possession or known by it prior to receipt from the Disclosing Party, or (c) was rightfully disclosed to it without restriction by a third party, or (d) was independently developed without use of any Proprietary Information of the Disclosing Party. Nothing in this Agreement will prevent the Receiving Party from disclosing the Proprietary Information pursuant to any judicial or governmental order, provided that the Receiving Party gives the Disclosing Party reasonable prior notice of such disclosure to contest such order. Customer acknowledges that Controlled Events does not wish to receive any Proprietary Information from Customer that is not necessary for Controlled Events to perform its obligations under this Agreement, and, unless the parties specifically agree otherwise, Controlled Events may reasonably presume that any unrelated information received from Customer is not confidential or Proprietary Information. Both Parties will have the right to disclose the existence but not the terms and conditions of this Agreement, unless such disclosure is approved in writing by both Parties prior to such disclosure, or is included in a filing required to be made by a Party with a governmental authority (provided such party will use reasonable efforts to obtain confidential treatment or a protective order) or is made on a confidential basis as reasonably necessary to potential investors or acquirers. 16. INDEMNIFICATION 16.1. Customer shall defend, indemnify, and hold harmless Controlled Events and each of its, and its affiliates, employees, contractors, directors, suppliers and representatives, from and against any liabilities, losses, claims, and expenses, including reasonable attorneys’ fees, arising from or related to your Data, or Customer’s actions in connection with any unauthorised use of the Service, including any claim that such actions violate any applicable law or third party right. 16.2. Controlled Events will notify Customer in writing thirty (30) days of becoming aware of any such claim; give you sole control of the defence or settlement of such a claim; and provide you, at your expense, with any and all information and assistance reasonably requested by you to handle the defence or settlement of the claim. Customer shall not accept any settlement that (i) imposes an obligation on us; (ii) requires us to make an admission; or (iii) imposes liability not covered by these indemnifications or places restrictions on us without prior written consent. 17. CONTENT RESPONSIBILITY 17.1 You are solely responsible for a) Your content and Data (meaning Content You post or otherwise submit to the Site or Service), b) the accuracy, quality, and legality of Your content and of Your submissions, c) the means by which You acquired Your content, including ensuring that Your content and Your submissions do not infringe upon or violate the rights of any person, d) claims relating to Your content and Your submissions, and e) responding to any person claiming Your content and/or Your submissions violate such persons rights, including notices pursuant to the Data Protection Act and General Data Protection Regulations. 18. GENERAL 18.1. The headings to the clauses in this Agreement are for reference only and shall not affect the interpretation of this Agreement. 18.2. The waiver or failure of either party to exercise any right provided for herein shall not be deemed a waiver of any further right hereunder. 18.3. This Agreement shall not constitute any party, the legal representative, partner or agent of the other parties or any of them nor shall any party or any successor of any party have the right or authority to assume, create or incur any liability or obligation of any kind express or implied against or in the name of or on behalf of any other party. The parties hereto enter this Agreement as principals for and on their own behalf. 18.4. This Agreement or the benefit hereof may not be assigned by Customer in whole or in part without the prior written consent of Controlled Events. Customer may not re-sell or make available the Services to any third parties. Controlled Events may assign this Agreement to any purchaser of, or successor in interest to, the Controlled Events business. 18.5 Except for failure to make payments when due, neither party shall be liable to the other by reason of any failure in performance of this Agreement by either party if the failure arises out of any cause beyond the reasonable control of that party, including, but not limited to, the unavailability or faulty performance of communication networks or energy sources, any act of God, any act or omission of governmental or other competent authority, fires, strikes, industrial dispute, riots, war, inability to obtain materials, embargo, refusal of license, theft, destruction, denial of service (DoS) attacks, unauthorized access to computer systems or records, programs, equipment, data, or services. 18.6. You grant us the right to add your name and company logo to our customer list and website. 18.7. This Agreement represents the entirety of the understanding of the parties concerning the subject matter hereof and overrides and supersedes all prior promises, representations, undertakings, understandings, arrangements, agreements, side letters or heads of agreement concerning the same which are hereby revoked by mutual consent of the parties. The Customer is not relying on any warranties or representations which are not expressly set out in this Agreement. 18.8. Questions about the Terms of Service should be sent to support@controlledevent.com. 18.9. Survival. The following sections shall survive the expiration or termination of this Agreement: Definitions, Fees and Payments, Intellectual Property, Confidentiality, Indemnification, Disclaimers, Limitations of Liability, Termination and General.

native english

This website is operated by Joshua Levy t/a Native English UK. Throughout the site, the terms “we”, “us” and “our” refer to Joshua Levy t/a Native English UK, the abbreviation t/a stands for trading as, as permitted under sole trader licence from the United Kingdom’s HMRC (Her Majesty’s Customs and Revenue). Joshua Levy t/a Native English UK offers this website, including all information, tools and services available from this site to you, the user, the client, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. The education service delivery and jurisdiction are carried out online or offline from the United Kingdom, Russian Federation and other applicable countries. Nevertheless, by entering contract for our services, you hereby agree to abide by the terms as set out below. Kindly read it carefully. By visiting our site and/ or purchasing any product or service from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. SECTION 1 – ONLINE EDUCATION TERMS By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your education services, our contract, effective immediately. SECTION 2 – GENERAL CONDITIONS I/We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. Additionally, the personal information provided may be used for data analysis for better user experience. Nevertheless, your information will not be passed on to third parties for marketing or data collection purposes. This is only for our internal use strictly. SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. If you are unsure of any information, kindly contact us as soon as possible SECTION 4 – MODIFICATIONS TO THE EDUCATION SERVICES AND PRICES Prices for our products are subject to change without notice. Additionally, prices for education delivery are in multi-currency and can change at any time based on exchange rate, region being served and other unforeseen factors. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. The price or any service provided to you can be on bespoke basis and is valid for your use and our contractual agreement, unless otherwise specified. SECTION 5 – EDUCATION RELATED PRODUCTS OR SERVICES (if applicable) We have made every effort to display as accurately as possible the colours and images of our products that appear on our website. We cannot guarantee that your computer monitor’s display of any colour will be accurate. We reserve the right, but are not obligated, to limit the provision of our product or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. SECTION 6 – EDUCATION SERVICES TERMS, RIGHTS AND OBLIGATIONS By continuing to accept our education service, which are comprised of provision of education materials, not only contained on this website but related to your classes, you hereby agree to abide by the below terms and conditions, inclusive of additional terms of service as laid out above and below the page. 6a. The educator will make “best effort” and provide appropriate motivation for the pupil, to learn the language effectively. The educator in addition, will provide all necessary materials for effective learning. 6b. The materials provided might be bespoke or prepared by us at Native English UK or provisioned by third parties for your personal education use only. You are not authorised or disseminate, distribute or upload copyrighted material to any other platform online or offline or make any part of the content available to the general public. These materials are only for your personal use and are strictly provided only for that reason only. 6c. For effective learning, the effort must be joint and equal by the pupil and educator, in this regard the pupil needs to be make best effort and display appropriate motivation to be complete the assigned tasks, maintain effectiveness of being on-time for lessons as agreed. Additionally, this is to also acknowledge, education and learning process is joint effort between the educator and the pupil, and not supposed to be in anyway intended to be taken as one-way effort, obligation or motivation. 6d. In case of cancellation of lessons or service agreement, the pupil must notify the educator in reasonable time. By reasonable time, the generally acceptable time is 12 hours or more. Unless there is emergency whereby, exceptions can be granted. This is to ensure; the educator has sufficient time to re-arrange the lesson or amend timetable or services. This is especially important when considering online education delivery, as some places might have difficult field conditions or booking, reservation restrictions. 6e. In case of “no show”, “sudden cancellation” without valid or appropriate explanation, we reserve the right to apply lesson penalties by charging payment percentage amount for the lesson for compensating the educator’s time and effort in preparing the lesson time, place and materials. In case of “no show” the fees are non-refundable and can constitute violation and termination of our service provision or contractual agreement between us. 6f. Pupil also hereby agrees to behave respectfully, appropriately towards the education, refrain from using unsociable, unparliamentary language, or make use of offensive language towards the educator SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION We reserve the right to refuse any product or service, you place with us, without explanation. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. If we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. Considering we are an international language school, our prices are in multi-currency and every attempt will be made to bill the client in local currency, nevertheless, even if the amount is billed in a currency other than billed, the transaction value will remain the same. For more detail, please contact us SECTION 8 – OPTIONAL TOOLS We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools” as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. SECTION 9 – THIRD-PARTY LINKS Certain content, products and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. SECTION 10 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. SECTION 11 – PERSONAL INFORMATION Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. SECTION 13 – PROHIBITED USES In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. SECTION 14 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Joshua Levy t/a Native English UK, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. SECTION 15 – INDEMNIFICATION You agree to indemnify, defend and hold harmless Joshua Levy t/a Native English UK and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. SECTION 16 – SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. SECTION 17 – TERMINATION The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). SECTION 18 – ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. SECTION 19 – GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of London, England & Wales, United Kingdom. SECTION 20 – CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.