<div id="course-pills-1">Duration<p>2.75 Days</p><p>16.5 CPD hours</p>This course is intended for<p>This course is designed for a person with an understanding of project management concepts, as well as general desktop computer skills, and who will be responsible for creating and maintaining project plans. This course will give you the fundamental understanding as well as acquiring the advanced knowledge and skills needed to update a project plan in Microsoft Project during the execution, monitoring, and controlling phases of a project.</p>Overview<p>Identify project management concepts and navigate Microsoft 2. 2. Project Professional.<br />Create a new project plan.<br />Add tasks to a project.<br />Manage task relationships within a project.<br />Manage project resources.<br />fnalize a project plan.<br />Update a project plan.<br />Generate project views to manage a project.<br />Create project reports to share a project's status.<br />Reuse project plan information.<br />Work with multiple projects.</p><p>This course will familiarize the user with the basic features and functions of MS Project so that it can be used effectively and efficiently in a real-world environment. MS project will give the ability to project managers to update a project plan in Project during the execution, monitoring, and controlling phases of a project</p></div><div id="course-pills-2"><h4>GETTING STARTED WITH MICROSOFT PROJECT</h4><ul><li>Topic A: Identify Project Management Concepts</li><li>Topic B: Navigate in the Microsoft Project Desktop environment</li></ul><h4>DEFINING A PROJECT</h4><ul><li>Topic A: Create a New Project Plan File</li><li>Topic B: Set Project Plan Options</li><li>Topic C: Assign a Project Calendar</li></ul><h4>ADDING PROJECT TASKS</h4><ul><li>Topic A: Add Tasks to a Project Plan</li><li>Topic B: Enter Task Duration Estimates</li></ul><h4>MANAGING TASKS</h4><ul><li>Topic A: Create a Work Breakdown Structure</li><li>Topic B: Define Task Relationships</li><li>Topic C: Schedule Tasks</li></ul><h4>MANAGING PROJECT RESOURCES</h4><ul><li>Topic A: Add Resources to a Project</li><li>Topic B: Create a Resource Calendar</li><li>Topic C: Enter Costs for Resources</li><li>Topic D: Assign Resources to Tasks</li><li>Topic E: Resolve Resource Conflicts</li></ul><h4>FINALIZING A PROJECT PLAN</h4><ul><li>Topic A: Optimize a Project Plan</li><li>Topic B: Set a Baseline</li><li>Topic C: Share a Project Plan</li></ul><h4>UPDATING A PROJECT PLAN</h4><ul><li>Topic A: Enter Task Progress</li><li>Topic B: Enter Overtime Work</li><li>Topic C: Edit Tasks</li><li>Topic D: Update Cost Rate Tables</li><li>Topic E: Update a Baseline</li></ul><h4>VIEWING PROJECT PROGRESS</h4><ul><li>Topic A: Use View Commands</li><li>Topic B: Add a Custom Field</li><li>Topic C: Create Custom Views</li><li>Topic D: Format and Share the Timeline View</li></ul><h4>REPORTING ON PROJECT PROGRESS</h4><ul><li>Topic A: View Built-in Reports</li><li>Topic B: Create Custom Reports</li><li>Topic C: Create a Visual Report</li></ul><h4>REUSING PROJECT PLAN INFORMATION</h4><ul><li>Topic A: Create a Project Plan Template</li><li>Topic B: Share Project Plan Elements with Other Plans</li></ul><h4>WORKING WITH MULTIPLE PROJECTS</h4><ul><li>Topic A: Share Resources</li><li>Topic B: Link Project Plans</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Microsoft Project training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Microsoft Project course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Microsoft Project

Project Management Qualification (PMQ)

Project Management Professional (PMP)

Project Management

Google Project Management

Project Manager

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>People working in an organization aiming to improve performance, especially in response to digital transformation or disruption. Any roles involved in the creation and delivery of products or services:<br />Leadership and CXO, especially CIO, CTO, CPO, and CVO<br />Transformation and evolution leads and change agents<br />Value stream architects, managers, engineers<br />Scrum Masters, agile and DevOps coaches and facilitators<br />Portfolio, product and project managers, and owners<br />Business analysts<br />Architects, developers, and engineers<br />Release and environment managers<br />IT Ops, service and support desk workers<br />Customer experience and success professionals</p>Overview<p>After completing this course, students will be able to:<br />Describe the origins of value stream management and key concepts such as flow, value, and delivery<br />Describe what value stream management is, why it's needed and the business benefits of its practice<br />Describe how lean, agile, DevOps, and ITSM principles contribute to value stream management<br />Identify and describe value streams, where they start and end, and how they interconnect<br />Identify value stream roles and responsibilities<br />Express value streams visually using mapping techniques, define current and target states and hypothesis backlog<br />Write value stream flow and realization optimization hypotheses and experiments<br />Apply metrics such as touch/processing time, wait/idle time, and cycle time to value streams<br />Understand flow metrics and how to access the data to support data-driven conversations and decisions<br />Examine value realization metrics and aligning to business outcomes, and how to sense and respond to them (outcomes versus outputs)<br />Architect a DevOps toolchain alongside a value stream and data connection points<br />Design a continuous inspection and adaptation approach for organizational evolution</p><p>The Value Stream Management Foundation course from Value Stream Management Consortium, and offered in partnership with DevOps Institute, is an introductory course taking learners through a value stream management implementation journey. It considers the human, process, and technology aspects of this way of working and explores how optimizing value streams for flow and realization positively impacts organizational performance.</p></div><div id="course-pills-2"><h4>History and Evolution of Value Stream Management and its Application</h4><ul><li>Value stream management?s origins</li><li>Definitions of value stream management</li><li>Flow</li><li>Lean and systems thinking and practices</li><li>Agile, DevOps and other frameworks</li><li>Research and analysis</li></ul><h4>Identifying Value Streams</h4><ul><li>What is a value stream?</li><li>Identifying value streams</li><li>Choosing a value stream</li><li>Digital value streams</li><li>Value stream thinking</li></ul><h4>Mapping Value Streams</h4><ul><li>Types of maps</li><li>Value stream mapping</li><li>The fuzzy front end</li><li>Artifacts</li><li>10 steps to value stream mapping</li><li>Mapping and management</li><li>VSM investment case</li><li>Limitations of value stream mapping</li></ul><h4>Connecting DevOps Toolchains</h4><ul><li>CICD and the DevOps toolchain</li><li>Value stream management processes</li><li>Value stream management platforms</li><li>DevOps tool categories</li><li>Building an end-to-end DevOps toolchain</li><li>Common data model and tools integrations</li></ul><h4>Value Stream Metrics</h4><ul><li>The duality of VSM</li><li>Downtime in technology</li><li>Lean, DORA and Flow metrics</li><li>Definition of Done</li><li>Value metrics</li><li>Benefits hypotheses</li><li>Value streams as profit centers</li><li>KPIs and OKRs</li></ul><h4>Inspecting the Value Stream</h4><ul><li>3 Pillars of Empiricism</li><li>Organizational performance</li><li>Visibility</li><li>When to inspect</li><li>Data and discovery</li><li>Insights and trends</li></ul><h4>Organizing as Value Streams</h4><ul><li>Value stream alignment</li><li>Team types and topologies</li><li>Project to product</li><li>Hierarchy to autonomy</li><li>Target Operating Model</li><li>Value stream people</li><li>Value stream roles</li><li>Value stream funding</li></ul><h4>Evolving Value Streams</h4><ul><li>Why now?</li><li>Transitions</li><li>VSM capability matrix</li><li>VSM culture iceberg</li><li>Learning</li><li>Making local discoveries global improvements</li><li>Managing value stream interdependencies</li></ul></div>

Value Stream Mapping

Service Design Courses (SDC)

Earned Value Management

Value Engineering

Value Stream Management Foundation (DevOps Institute)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>It is appropriate for Managers, Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators.</p>Overview<p>Describe business process improvement (BPI) business drivers.Plan, manage and close requirements for a Business Process Improvement project Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Understand the essential elements of a successful BPI initiative.Identify candidate business processes for improvement.Apply a methodology to business process improvement projects.</p><p>This 2-day course aims at introducing its attendees to the core values, principles, and practices of Business Process Improvement.</p></div><div id="course-pills-2"><h4>Introduction - A Business Process Improvement (BPI) Overview</h4><ul><li>Why are we here today?</li><li>What is BPI?</li><li>Benefits of BPI</li><li>Specific challenges/obstacles and successes</li><li>Process improvement examples:</li><li> Industry specific examples</li><li>  Famous debacles to avoid and successes to emulate</li><li>Your role in helping to identify problems</li></ul><h4>Overview of the Joiner 7-Step Method</h4><ul><li>What is the Joiner 7-Step Method?</li><li>Walkthrough of the Joiner 7-Step Method</li><li>Template:  Introduce and review Process Improvement Template</li><li>Case Study Exercise:  Read and discuss introduction to the Case Study </li></ul><h4>Step #1: Initiate the Project</h4><ul><li>Types of business problems typically encountered at insurance companies and banks</li><li>How to recognize a business-related problem</li><li>Identifying the gaps (delta between current and future states)</li><li>Ownership of the project and the business problem</li><li>Defining measurable success criteria</li><li>Case Study Exercise:  Complete the Problem Statement section (Step #1) of the template</li></ul><h4>Step #2: Define Current Situation</h4><ul><li>What are symptoms of a problem?</li><li>Looking for symptoms of the problem</li><li>Performing Stakeholder Analysis</li><li>Technique:  View a RACI Matrix</li><li>Defining the impacts caused by the problem</li><li>Technique:  Business Process Modeling (As-Is)</li><li>Understand how to draw an As-Is Business Process Model</li><li>Case Study Exercise:  Complete the Define Current Situation section (Step #2) of the template</li></ul><h4>Step #3: Identify Root Causes</h4><ul><li>What are root causes?</li><li>Performing Root Cause Analysis</li><li>Technique:  Fishbone Diagram using the cafeteria example</li><li>Case Study Exercise:  Discuss a Fishbone Diagram</li><li>Technique:  Pareto Chart (discuss and show example)</li><li>Case Study Exercise:  Complete the Identify Root Causes section (Step #3) of the template</li></ul><h4>Step #4: Develop Solutions</h4><ul><li>Identifying options for problem resolution</li><li>Avoid jumping to conclusions</li><li>Technique:  Brainstorming</li><li>Case Study Exercise:  Conduct a Brainstorming Session</li><li>Recognizing pros and cons for each option</li><li>Technique:  Kempner-Tregoe (?Must-Have? vs. ?Nice-to-Have?)</li><li>Case Study Exercise:  Determine best solution using a ?simple? Kempner-Tregoe model</li><li>Case Study Exercise:  Complete the Develop Solutions section (Step #4) of the template</li></ul><h4>Step #5: Define Measurable Results</h4><ul><li>Prototyping the solution</li><li>Technique:  Business Process Modeling (To-Be)</li><li>Measuring results against the success criteria (Step #1) </li><li>Case Study Exercise:  Review changes to an As-Is Business Process Model</li><li>Case Study Exercise:  Complete the Define Measurable Results section (Step #5) of the template</li></ul><h4>Step #6: Standardize Process</h4><ul><li>Defining how the process will be documented</li><li>Plan and understand organizational readiness</li><li>Discuss how employees are empowered to identify and act upon their ideas</li><li>Identifying follow-up needs (i.e., training) for the staff that will be impacted</li><li>Technique:  Communication Plan</li><li>Case Study Exercise:  Complete the Standardize Process section (Step #6) of the template</li></ul><h4>Step #7: Determine Future Plans</h4><ul><li>Monitoring the process for Continuous Process Improvement (The ?Plan-Do-Check-Act? Cycle)</li><li>Understand how to sustain the improvements made by the Joiner 7-Step Method</li><li>Technique:  PDCA form</li><li>Case Study Exercise:  Complete the Determine Future Plans section (Step #7) of the template</li></ul><h4>Going Forward with a Plan of Action</h4><ul><li>Identifying process problems in your organization</li><li>Individual Exercise:  Name three (3) possible areas for improvement</li><li>Prioritize and define the next steps</li><li>Individual Exercise:  Using a new template complete Step 2 &amp; Step 3 for one possible area for improvement you have identified</li><li></li></ul></div>

PMI PMBOK

Business Process Model & Notation (BPMN)

Bar Practice Course (BPC)

Business Process Management (BPM)

Business Case Development

Business Process Modeling

BA20 - Business Process Improvement

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p><span>This course is designed for technology leaders, solution developers, project managers, organizational decision makers, and other individuals seeking to demonstrate a vendor-neutral, cross-industry understanding of ethics in emerging data-driven technologies, such as AI, robotics, IoT, and data science. This course is also designed for professionals who want to pursue the CertNexus Certification Exam CET-110: Certified Ethical Emerging Technologies.</span></p><p></p>Overview<p></p><p><span>In this course, you will incorporate ethics into data-driven technologies such as AI, IoT, and data science. You will:</span></p><br /><p><span>Describe general concepts, theories, and challenges related to ethics and emerging technologies.</span></p><br /><p><span>Identify ethical risks.</span></p><br /><p><span>Practice ethical reasoning.</span></p><br /><p><span>Identify and mitigate safety and security risks.</span></p><br /><p><span>Identify and mitigate privacy risks.</span></p><br /><p><span>Identify and mitigate fairness and bias risks.</span></p><br /><p><span>Identify and mitigate transparency and explainability risks.</span></p><br /><p><span>Identify and mitigate accountability risks.</span></p><br /><p><span>Build an ethical organization.</span></p><br /><p><span>Develop ethical systems in technology-focused organizations.</span></p><p></p><p>Mutually reinforcing innovations in computing and engineering are catapulting advances in technological production. From blockchain and artificial intelligence (AI) to gene editing and the Internet of Things (IoT), these advances come with tremendous opportunities for improvement in productivity, efficiency, and human well-being. But as scandals increasingly demonstrate, these advances also introduce new and serious risks of conflict and harm.Technology professionals now face growing demands to identify and mitigate ethical risks to human rights and the environment, as well as to navigate ethical tradeoffs between qualities such as privacy and accuracy, fairness and utility, and safety and accountability. This course provides the tools to identify and manage common ethical risks in the development of emerging data-driven technologies. It distills ethical theory, public regulations, and industry best practices into concrete skills and guidelines needed for the responsible development of digital products and services. By following the course's practical, problems-based approach, learners will become adept at applying theories, principles, frameworks, and techniques in their own roles and organizations.</p></div><div id="course-pills-2"><h4>Introduction to Ethics of Emerging Technologies</h4><ul><li>Topic A: What?s at Stake</li><li>Topic B: Ethics and Why It Matters</li><li>Topic C: Ethical Decision-Making in Practice</li><li>Topic D: Causes of Ethical Failures</li><li></li></ul><h4>Identifying Ethical Risks</h4><ul><li>Topic A: Ethical Reasons</li><li>Topic B: Stumbling Blocks for Ethical Reasoning</li><li>Topic C: Identify Ethical Risks in Product Development</li><li>Topic D: Tools for Identifying Ethical Risks</li><li>Topic E: Use Regulations, Standards, and Human Rights to Identify Ethical Risks</li><li></li></ul><h4>Ethical Reasoning in Practice</h4><ul><li>Topic A: Ethical Theories</li><li>Topic B: Use Ethical Decision-Making Frameworks</li><li>Topic C: Select Options for Action</li><li>Topic D: Avoid Problems in Ethical Decision-Making</li><li></li></ul><h4>Identifying and Mitigating Security Risks</h4><ul><li>Topic A: What Is Security?</li><li>Topic B: Identify Security Risks</li><li>Topic C: Security Tradeoffs</li><li>Topic D: Mitigate Security Risks</li><li></li></ul><h4>Identifying and Mitigating Privacy Risks</h4><ul><li>Topic A: What Is Privacy?</li><li>Topic B: Identify Privacy Risks</li><li>Topic C: Privacy Tradeoffs</li><li>Topic D: Mitigate Privacy Risks</li><li></li></ul><h4>Identifying and Mitigating Fairness and Bias Risks</h4><ul><li>Topic A: What Are Fairness and Bias?</li><li>Topic B: Identify Bias Risks</li><li>Topic C: Fairness Tradeoffs</li><li>Topic D: Mitigate Bias Risks</li><li></li></ul><h4>Identifying and Mitigating Transparency and Explainability Risks</h4><ul><li>Topic A: What Are Transparency and Explainability?</li><li>Topic B: Identify Transparency and Explainability Risks</li><li>Topic C: Transparency and Explainability Tradeoffs</li><li>Topic D: Mitigate Transparency and Explainability Risks</li><li></li></ul><h4>Identifying and Mitigating Accountability Risks</h4><ul><li>Topic A: What Is Accountability?</li><li>Topic B: Identify Accountability Risks</li><li>Topic C: Accountability Tradeoffs</li><li>Topic D: Mitigate Accountability Risks</li><li></li></ul><h4>Building an Ethical Organization</h4><ul><li>Topic A: What Are Ethical Organizations?</li><li>Topic B: Organizational Purpose</li><li>Topic C: Ethics Awareness</li><li>Topic D: Develop Professional Ethics within Organizations</li><li></li></ul><h4>Developing Ethical Systems in Technology-Focused Organizations</h4><ul><li>Topic A: Policy and Compliance</li><li>Topic B: Metrics and Monitoring</li><li>Topic C: Communication and Stakeholder Engagement</li><li>Topic D: Ethical Leadership</li><li></li></ul></div>

Certified in Cybersecurity (CC)

Certified Cryptocurrency Investigator Course (CCI)

IT Certifications

Certificate in Education & Training (CET)

Cyber Security

Certified Ethical Hacker (CEH)

CertNexus Certified Ethical Emerging Technologist (CEET) v1.0

<div id="course-pills-1">Duration<p>1.875 Days</p><p>11.25 CPD hours</p>This course is intended for<p>The job roles best suited to the material in this course are: team leaders, project managers, managers of scrum teams, teams transitioning to scrum, professionals intending to pursue the scrum master certification.</p>Overview<p>How to use the Scrum Framework to deliver products and services faster and with higher quality.<br />How to leverage lean principles to identify waste in a system, process, or organization.<br />Techniques and metics Scrum Masters use to improve. team happiness and performance.<br />The patterns and practices of high-performing teams.<br />How the Scrum Master role scales in an Agile implementation.</p><p>This course is an adaptive, repeatable process that equips individuals and organizations in how to thrive in a world where change is the only constant. From Fortune 100 companies (Google, Amazon, Apple, etc) to nonprofits. Scrum has a proven record of reducing burnout, doubling throughput in half the time, and increase employee happiness.</p></div><div id="course-pills-2"><h4>Core Scrum</h4><ul><li>The Scrum Framework</li><li>The Origins of Scrum (Optional)</li><li>The Scrum Team</li><li>Developers</li><li>Scrum Master</li><li>Leadership/Management</li><li>Scrum Events</li><li>The Sprint</li><li>Product Backlog Re1nement</li><li>Estimation</li><li>Sprint Planning</li><li>Sprint Review</li><li>Sprint Retrospective</li><li>Daily Scrum</li><li>Scrum Artifacts</li></ul><h4>Lean Principles</h4><ul><li>Describe a Kaizen mindset and explain how small, iterative changes can lead to revolutionary leaps.</li><li>Describe the three pillars of Scrum ? Transparency, Inspection, and Adaptation,? which implement the work of Ogunnaike and Ray.</li><li>Explain the importance of reducing and eliminating waste in the system.</li><li>Perform a root-cause analysis (e.g., using the ?5 Whys? technique).</li><li>Assess the Process EZciency of their Scrum Team and recall that the de1nition of Lean is a Process EZciency of 25% or higher.</li><li>Explain how the work of Takeuchi and Nonaka on Lean and the Toyota Production System paved the way for Scrum.</li><li>Describe the origins of the name ?Scrum? from Takeuchi and Nonaka?s ?New New Product Development Game.</li><li>Recognize that a Lean mindset suggests that you address a defect immediately after it is identi1ed as opposed to a mindset where defects are stored to be 1xed later.</li></ul><h4>Agile Manifesto</h4><ul><li>Recognize the four values of the Agile Manifesto and their signi1cance in the context of complex adaptive systems.</li><li>Identify the 12 principles of the Agile Manifesto and describe their function in guiding practices that support teams in implementing and executing with agility.</li><li>Explain that Scrum is one of the driving forces that gave rise to the Agile movement and predates the Agile Manifesto.</li><li>Explain why the majority of ?Agile? teams are late, over-budget, and with unhappy customers (i.e., not agile) and explain what needs to be done to 1x that.</li></ul><h4>Patterns of High Performing Teams</h4><ul><li>Yesterday?s Weather</li><li>Happiness Metric</li><li>Teams that Finish Early Accelerate Faster</li><li>Stable Teams</li><li>Swarming</li><li>Interrupt Buffer</li><li>Good Housekeeping (formerly Daily Clean Code)</li><li>Scrum Emergency Procedure</li></ul><h4>Scrum@Scale</h4><ul><li>Descaling</li><li>Scaling the Scrum Master</li></ul><h4>Registered Scrum Master Credential</h4><ul><li>Access and complete the Registered Scrum Master by Scrum Inc. exam.</li><li>Download their Registered Scrum Master Credential (upon successful completion of the exam).</li><li>Be Recognized in the International Registry of Agile ProfesstionalsTM</li><li>State the renewal process.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Agile Scrum training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Agile Scrum course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified ScrumMaster (CSM)

Certified SAFe Agilist

ACP (Agile Certified Practitioner)

Scrum

Scrum Master Professional Certificate (SMPC)

Professional Scrum Master (PSM)

Agile Scrum

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This introductory-level course is ideal for project managers, team leaders, and collaboration-focused roles who are already familiar with Jira and are looking to integrate Confluence into their project workflows.</p>Overview<p>Throughout the course you will learn to:<br />Master the fundamentals of Confluence, including understanding its history, navigation, and the distinction between pages and blogs.<br />Gain proficiency in creating, editing, copying, moving, and deleting pages, along with managing file directories and executing advanced editing features.<br />Develop the ability to use and create blueprints and templates, aiding in the standardization and productivity enhancement of your team's work.<br />Understand the collaborative features of Confluence such as sharing links, commenting, mentioning, liking, and watching content to promote a culture of teamwork and collaboration in your organization.<br />Learn how to effectively integrate Confluence with Jira, linking issues and filters, and using auto-links for smoother project management.<br />OPTIONAL: Acquire skills in Confluence administration, including managing notifications and watchers, linking to other applications, customizing the look and feel of your workspace, and creating various types of spaces (public, private, team, etc.)</p><p>Boost your project management and team collaboration skills with our hands-on, interactive course, Getting Started with Confluence (with Jira). Confluence, as a powerful project collaboration tool, seamlessly integrates with Jira, allowing you to create, share, and collaborate on projects in a more efficient and visually appealing way.  This course will equip you with the skills to manage projects, improve workflow efficiency, and promote transparency in your organization. You will gain practical knowledge about Confluence's core features such as creating and editing pages, managing file directories, using tasks, macros, and gadgets, and differentiating between pages and blogs.Working in a hands-on learning environment guided by our expert instructor, you?ll gain experience with Confluence's unique features like using and creating blueprints and templates, enhancing standardization and productivity in your team. The program includes a deep dive into collaborative features of Confluence and its integration with Jira, which will enhance your ability to foster a collaborative environment. Administrative aspects like managing notifications, watchers, linking to other applications, and creating various types of spaces will also be covered.You?ll leave the course with the skills to apply Confluence within your existing Jira environment effectively, ready to use its collaborative tools and features to streamline workflows and boost project productivity.</p></div><div id="course-pills-2"><h4>Introduction</h4><ul><li>History</li><li>Navigation</li><li>Space Directory</li><li>Shortcuts</li><li>Pages VS Blogs</li></ul><h4>Pages</h4><ul><li>Creating Pages</li><li>Editing Pages</li><li>File Directory</li><li>Advanced Editing (Markup, Undefined links, etc.)</li><li>Copying and Moving Pages</li><li>Deleting Pages</li><li>Tasks</li><li>Macros/Gadgets</li><li>Macro overview and use</li><li>Using JIRA Gadgets</li><li>Editing Existing Macros</li></ul><h4>Blueprints/Templates</h4><ul><li>Working with Blueprints</li><li>Creating/Using Templates</li></ul><h4>Collaboration</h4><ul><li>Sharing Links</li><li>Commenting</li><li>Mentioning</li><li>'Liking' Content</li><li>'Watching' Content</li></ul><h4>JIRA Integration</h4><ul><li>Linking your JIRA and Confluence Instances</li><li>Linking Issues and Filters</li><li>Auto Links</li></ul><h4>Administration</h4><ul><li>Page vs Space vs System Admin</li><li>Notifications</li><li>Watchers</li><li>Linking to Other Applications</li><li>Workbox Notifications</li><li>Look and Feel</li></ul><h4>Creating Spaces</h4><ul><li>Public Space</li><li>Private Space</li><li>Team Space</li><li>Technical Documentation</li><li>Meeting Minutes</li><li>Blog</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Introduction to Confluence (TTDV7545) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Introduction to Confluence (TTDV7545) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Learning & Development

Online Course Creation

Confluence

Adobe Connect

Teaching & Training

Introduction to Confluence (TTDV7545)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The introductory-level course is geared for software developers, project managers, and IT professionals seeking to enhance their understanding and practical skills in version control and collaboration using GitLab. It's also well-suited for those transitioning from another version control system to GitLab, or those responsible for software development lifecycle within<br />their organization. Whether you are an individual looking to boost your proficiency or a team leader aiming to drive productivity and collaboration, this course will provide the necessary expertise to make the most of GitLab's capabilities.</p>Overview<p>This course combines engaging instructor-led presentations and useful demonstrations with valuable hands-on labs and engaging group activities. Throughout the course you'll:<br />Gain a firm understanding of the fundamentals of Git and GitLab, setting a solid foundation for advanced concepts.<br />Learn to effectively manage and track changes in your code, ensuring a clean and reliable codebase.<br />Discover ways to streamline your daily tasks with aliases, stashing, and other GitLab workflow optimization techniques.<br />Develop skills in creating, merging, and synchronizing branches, enabling seamless collaboration and version control.<br />Equip yourself with the knowledge to use Git as a powerful debugging tool, saving time and effort when troubleshooting issues.<br />Understand the basics of continuous integration and continuous deployment (CI/CD) in GitLab, helping you automate the software delivery process.</p><p>Immerse yourself in the dynamic world of GitLab, a leading web-based platform for version control and collaboration, through our intensive two-day course, GitLab Quick Start. Version control systems, such as GitLab, are the backbone of modern software development, enabling teams to work cohesively and maintain a structured workflow. By mastering GitLab, you can improve efficiency, encourage collaboration, and ensure accuracy and reliability within your projects, adding significant value to your organization. Throughout the course you?ll explore various aspects of GitLab, starting from the fundamental principles of source code management to advanced concepts like rebasing and continuous integration/design. Key topics covered include Git and GitLab basics, reviewing and editing commit history, mastering GitFlow and GitLab Flow, branching and merging strategies, and understanding remote repositories. You'll also learn how to utilize Git as a debugging tool and explore the power of GitLab's built-in CI/CD capabilities. The core value of this course lies in its practical application. You'll learn how to effectively manage changes in code with GitLab, allowing you to maintain audit trails, create reproducible software, and seamlessly move from another version control system. Then you?ll learn how to enhance your workflow efficiency using aliases for common commands, saving changes for later use, and ignoring build artifacts. You?ll also explore GitLab's CI/CD, which will enable you to automate your software delivery process. These hands-on labs will walk you through creating, merging, and synchronizing remote branches, configuring Git, troubleshooting using Git as a debugging tool, and setting up GitLab Runner for CI/CD. Each lab is designed to simulate real-world projects, offering you a first-hand experience in managing and contributing to a version control system like GitLab.</p></div><div id="course-pills-2"><h4>Introduction to Source Code Management</h4><ul><li>The Core Principles of Change Management</li><li>The Power to Undo Changes</li><li>Audit Trails and Investigations</li><li>Reproducible Software</li><li>Changing code-hosting platform</li><li>Moving from another version control system</li></ul><h4>Git and GitLab Introduction and Basics</h4><ul><li>Introduction to Git</li><li>GitFlow</li><li>GitLab Flow</li><li>Trees and Commits</li><li>Configuring Git</li><li>Adding, Renaming, and Removing Files</li></ul><h4>Reviewing and Editing the Commit History</h4><ul><li>Reviewing the Commit History</li><li>Revision Shortcuts</li><li>Fixing Mistakes</li></ul><h4>Improving Your Daily Workflow</h4><ul><li>Simplifying Common Commands with Aliases</li><li>Ignoring Build Artifacts</li><li>Saving Changes for Later Use (Stashing)</li></ul><h4>Branching</h4><ul><li>Branching Basics</li><li>Listing Differences Between Branches</li><li>Visualizing Branches</li><li>Deleting Branches</li><li>Tagging</li></ul><h4>Merging</h4><ul><li>Merging Basics</li><li>Merge Conflicts</li><li>Merging Remote Branches</li></ul><h4>Remote Repositories</h4><ul><li>Remote Repositories</li><li>Synchronizing Objects with Remotes</li><li>Tracking Branches</li></ul><h4>Centralizing and Controlling Access</h4><ul><li>Introduction to GitLab</li><li>Git Repositories on GitLab</li><li>Daily Workflow</li></ul><h4>Reviewing Branching and Merging</h4><ul><li>Branch Review</li><li>Merging Basics</li></ul><h4>Rebasing</h4><ul><li>Rebasing Basics</li><li>Rebasing with Local Branches</li><li>Rebasing with Remote Branches</li><li>Interactive Rebasing</li><li>Squashing Commits</li><li>Getting Out of Trouble</li></ul><h4>Git as a Debugging Tool</h4><ul><li>Using the Blame Command to See File History</li><li>Performing a Binary Search</li></ul><h4>Continuous Integration / Continuous Design (CI/CD)</h4><ul><li>How to install GitLab Runner</li><li>Adding to our example project</li><li>Breaking down .gitlab-ci.yml</li><li>Adding .gitlab-ci.yml to our example project</li><li>Deconstructing an advanced .gitlab-ci.yml file</li><li>GitLab CI/CD web UI</li></ul><h4>Optional: Resetting Trees</h4><ul><li>Introduction to Resetting</li><li>Resetting Branch Pointers</li><li>Resetting Branches and the Index</li><li>Resetting the Working Directory</li><li>Making Good Use of the Reset Command</li></ul><h4>Optional More on Improving Your Daily Workflow</h4><ul><li>Interactively Staging Changes</li></ul><h4>Optional: Including External Repositories</h4><ul><li>Submodules</li><li>Subtrees</li><li>Choosing Between Submodules and Subtrees</li></ul><h4>Workflow Management</h4><ul><li>Branch Management</li></ul></div>

CI/CD

Introduction to GitLab (TTDV7553)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for project managers, Scrum masters, business analysts, and team leaders looking to effectively manage their development projects using Team Foundation Server 2017.</p>Overview<p>The course also demonstrates how TFS facilitates the use of storyboards to prototype experiences, request stakeholder feedback, foster team collaboration, and generate reports. The final two modules of the course provide an overview of how testers and developers can work effectively using appropriate tools in the Visual Studio family.</p><p>In this course, attendees will plan a new software development project and go through the steps to initiate the project using Visual Studio 2017. This includes recording requirements, creating a product backlog, and estimating effort for backlog items.</p></div><div id="course-pills-2"><h4>Introducing the Microsoft Visual Studio 2017 Family</h4><ul><li>What?s new in Visual Studio 2017</li><li>Overview of the Visual Studio 2017 family</li><li>Overview of product features</li><li>Project workflow across the Visual Studio 2017 suite of products</li><li></li></ul><h4>Initiating a New Project</h4><ul><li>Organizing projects in TFS</li><li>Understanding process templates</li><li>Creating a new team project</li><li>Setting team project properties</li><li>Switching between team projects</li><li></li></ul><h4>Work Item Primer</h4><ul><li>Overview of work items</li><li>Traceability between work items</li><li>Searching and creating custom queries</li><li>Work item charting and pinning charts</li><li>Work item tagging</li><li>Configuring project notifications</li><li></li></ul><h4>Creating our Product Backlog</h4><ul><li>Examining requirement types</li><li>Creating backlog items</li><li>Creating requirement hierarchies using features</li><li>The importance of acceptance criteria</li><li></li></ul><h4>Agile Estimation</h4><ul><li>Introduction to estimation</li><li>Using story points</li><li>Planning Poker and other popular estimation techniques</li><li>Adding your estimates to TFS work items</li><li></li></ul><h4>Working from the Product Backlog</h4><ul><li>Introducing the Kanban board</li><li>Entering and editing details on the Kanban board</li><li>Customizing columns, including using split columns and limiting WIP</li><li>Recording our Definition of Done (DoD)</li><li>Understanding the Cumulative Flow Diagram</li><li></li></ul><h4>Working in Sprints</h4><ul><li>Specifying your sprint schedule and your team capacity</li><li>Selecting items for the sprint backlog using forecasting</li><li>Decomposing requirements into tasks</li><li>Using burndown charts to track progress</li><li>Monitoring work using the task board</li><li>Working with unparented work items</li><li></li></ul><h4>Retrospectives</h4><ul><li>The importance of retrospectives</li><li>Conducting an efficient sprint retrospective</li><li>What you should avoid in your retrospective</li><li></li></ul><h4>Working with TFS Teams</h4><ul><li>Configuring teams in our team project</li><li>Managing work from a master backlog</li><li>Allocating work to our teams</li><li>Configuring iterations for TFS teams</li><li></li></ul><h4>Enhancing Requirements Using Storyboards</h4><ul><li>Overview of storyboarding capabilities</li><li>Creating a storyboard to illustrate a requirement</li><li>Linking a storyboard to a work item</li><li></li></ul><h4>Getting Stakeholder Feedback</h4><ul><li>Introducing the Microsoft Feedback Client</li><li>Using the Microsoft Feedback Client to provide rich feedback to the team</li><li>Adding continuous feedback into your workflow</li><li></li></ul><h4>Fostering Team Collaboration</h4><ul><li>An overview of the various clients</li><li>The use of email in sharing information</li><li>Choosing the appropriate client tool</li><li></li></ul><h4>Creating and Customizing Reports</h4><ul><li>Overview of reporting architecture</li><li>Reviewing the out of the box reports</li><li>Adding new reports</li><li>Creating ad hoc reports using Excel</li><li></li></ul><h4>Overview of Agile Testing</h4><ul><li>The role of the tester in a sprint planning meeting</li><li>A lap around web-based test management</li><li>Creating a test plan</li><li>Creating manual test cases from requirements</li><li></li></ul><h4>Overview of Agile Development</h4><ul><li>Using My Work to select tasks from the sprint backlog</li><li>Understanding the value of linking changesets to work items</li><li>The importance of unit testing</li><li>Creating a continuous integration build</li><li></li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Managing Agile Projects Using TFS 2017 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Managing Agile Projects Using TFS 2017 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Agile Business Analyst

Managing Agile Projects Using TFS 2017

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course is as follows:<br />•	This course is intended primarily for network administrators, network engineers, network managers and systems engineers who would like to implement BGP.<br />The secondary audience for this course is as follows:<br />•	This course is intended for network designers and project managers. The course is also recommended to all individuals preparing for BGP exam.</p>Overview<p>After completing this course the student should be able to:<br />- Describe how to configure, monitor, and troubleshoot basic BGP to enable interdomain routing in a network scenario with multiple domains<br />- Describe how to use BGP policy controls to influence the BGP route selection process in a network scenario In which you must support connections to multiple ISPs<br />- Describe how to use BGP attributes to influence the route selection process in a network scenario where you must support multiple connections<br />- Describe how to successfully connect the customer network to the Internet in a network scenario in which multiple connections must be implemented<br />- Describe how to configure the service provider network to behave as a transit AS in a typical implementation with multiple BGP connections to other autonomous systems<br />- Enable route reflection as possible solution to BGP scaling issues in a typical service provider network with multiple BGP connections to other autonomous systems<br />- Describe the available BGP tools and features to optimize the scalability of the BGP routing protocol in a typical BGP network</p><p>This covers the theory of BGP, configuration of BGP on Cisco IOSÂ© routers, detailed troubleshooting information, and hands-on exercises that provide learners with the skills that they need to configure and troubleshoot BGP networks in customer environments.</p></div><div id="course-pills-2"><h4>BGP Overview </h4><ul><li>Introducing BGP</li><li>Understanding BGP Path Attributes</li><li>Establishing BGP Sessions</li><li>Processing BGP Routes</li><li>Configuring Basic BGP</li><li>Monitoring and Troubleshooting BGP </li><li>Lab 1-1: Initial Lab Setup </li><li>Lab 1-2: Configuring Basic BGP </li></ul><h4>BGP Transit Autonomous Systems </h4><ul><li>Working with a Transit AS</li><li>Interacting with IBGP and EBGP in a Transit AS</li><li>Forwarding Packets in a Transit AS</li><li>Configuring a Transit AS</li><li>Monitoring and Troubleshooting IBGP in a Transit AS </li><li>Lab 2-1: Configuring a Transit AS </li></ul><h4>Route Selection Using Policy Controls </h4><ul><li>Using Multihomed BGP Networks</li><li>Employing AS-Path Filters</li><li>Filtering with Prefix-Lists </li><li>Using Outbound Route Filtering</li><li>Applying Route-Maps as BGP Filters</li><li>Implementing Changes in BGP Policy </li><li>Lab 3-1: Using Multihomed BGP Networks </li><li>Lab 3-2: Employing AS-Path Filters </li><li>Lab 3-3: Filtering with Prefix-Lists </li><li>Lab 3-4: Implementing Changes in BGP Policy </li></ul><h4>Route Selection Using Attributes </h4><ul><li>Influencing BGP Route Selection with Weights</li><li>Setting BGP Local Preference</li><li>Using AS-Path Prepending</li><li>Understanding BGP Multi-Exit Discriminators</li><li>Addressing BGP Communities </li><li>Lab 4-1: Influencing BGP Route Selection with Weights </li><li>Lab 4-2: Setting BGP Local Preference </li><li>Lab 4-3: Understanding BGP Multi-Exit Discriminators </li><li>Lab 4-4: Addressing BGP Communities </li></ul><h4>Customer-to-Provider Connectivity with BGP </h4><ul><li>Understanding Customer-to-Provider Connectivity Requirements</li><li>Implementing Customer Connectivity Using Static Routing</li><li>Connecting a Multihomed Customer to a Single Service Provider</li><li>Connecting a Multihomed Customer to Multiple Service Providers </li></ul><h4>Scaling Service Provider Networks </h4><ul><li>Scaling IGP and BGP in Service Provider Networks</li><li>Introducing Route Reflectors</li><li>Designing Networks with Route Reflectors</li><li>Configuring and Monitoring Route Reflectors</li><li>Introducing Confederations</li><li>Configuring and Monitoring Confederations </li><li>Lab 6-1: Introducing Route Reflectors </li><li>Lab 6-2: Configuring and Monitoring Confederations </li></ul><h4>Optimizing BGP Scalability </h4><ul><li>Improving BGP Convergence</li><li>Limiting the Number of Prefixes Received from a BGP Neighbor</li><li>Implementing BGP Peer Groups</li><li>Using BGP Route Dampening </li><li>Lab 7-1: Limiting the Number of Prefixes Received from a BGP Neighbor </li><li>Lab 7-2: Implementing BGP Peer Groups </li><li>Lab 7-3: Using BGP Route Dampening </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Configuring BGP on Cisco Routers v4.0 (BGP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Configuring BGP on Cisco Routers v4.0 (BGP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional certification (CCNP)

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

IT Networking Fundamentals

Cisco Configuring BGP on Cisco Routers v4.0 (BGP)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Solutions architects, Software engineers, Operations leads, and IT project managers.</p>Overview<p>Recognize the common business and technical drivers for migrating to the cloud Summarize the three phases of a migration and associated objectives, tasks, and stakeholders for each Describe AWS architecture, tools, and migration best practices Distinguish between the various cloud migration strategies and when each is most appropriate Determine an organization?s application migration readiness Discover a portfolio and gather data necessary for migration Plan and design an application migration strategy Perform and validate application migration to the cloud Optimize applications and operations after migrating to the cloud</p><p>This course is for individuals who seek an understanding of how to plan and migrate existing workloads to the AWS Cloud. You will learn about various cloud migration strategies and how to apply each step of the migration process, including portfolio discovery, application migration planning and design, conducting a migration, and post-migration validation and application optimization. Hands-on labs reinforce learning, and each lab is designed to provide you with the understanding and foundation necessary to complete migration tasks in your organization.</p>Prerequisites<p>We recommend that attendees of this course have: </p><ul> <li>Familiarity with enterprise IT infrastructure (hardware and software)</li> <li>Completed the AWS Technical Essentials or Architecting on AWS training</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - What Is a Cloud Migration?</h3> <ul> <li>Summarize the drivers and desired outcomes of a cloud migration</li> <li>Identify the elements of a successful migration journey</li> <li>Describe the three-phase AWS migration process</li> </ul> <h3>2 - Assessing Migration Readiness</h3> <ul> <li>Summarize the activities and goals of the assess phase</li> <li>Evaluate tools for assessing your organization?s cloud readiness</li> <li>Describe Migration Readiness Assessments (MRAs) and their importance</li> </ul> <h3>3 - Preparing for a Migration and Understanding Related Workstreams</h3> <ul> <li>Summarize the mobilize phase of the process</li> <li>Discuss the eight unique migration-related workstreams</li> </ul> <h3>4 - Discovering Landing Zones and Their Benefits</h3> <ul> <li>Explain the function of a landing zone</li> <li>Discuss best practices for creating a custom landing zone</li> <li>Describe how you would use AWS Control Tower to create a landing zone</li> </ul> <h3>5 - Building a Landing Zone</h3> <ul> <li>Summarize the process of building a landing zone</li> <li>Determine the best multi-account structure, governance policies, and connectivity plan for a</li> <li>landing zone</li> </ul> <h3>6 - Discovering the Portfolio and Understanding Migration Strategies</h3> <ul> <li>Explain the activities of the detailed portfolio discovery workstream</li> <li>Describe how to assess an application?s migration readiness</li> <li>Summarize the seven migration strategies</li> </ul> <h3>7 - Understanding and Choosing Portfolio Discovery Tools</h3> <ul> <li>Summarize the various discovery tools available</li> <li>Distinguish which tools are best to use based on scenario</li> </ul> <h3>8 - Planning and Designing a Migration</h3> <ul> <li>Describe the planning and design process</li> <li>Summarize how to set up a migration factory</li> <li>Choose and finalize an application migration strategy</li> </ul> <h3>9 - Performing the Migration to AWS</h3> <ul> <li>Explain the server migration process</li> <li>Discuss the various migration automation and governance tools available</li> <li>Evaluate server migration tools for compatibility with your environment</li> </ul> <h3>10 - Understanding Database and Data Migration Services</h3> <ul> <li>Summarize the significance of database and data migration</li> <li>Discuss the various data migration tools available</li> </ul> <h3>11 - Understanding Additional Migration Support Options</h3> <ul> <li>Discuss additional migration support options</li> <li>Summarize AWS Managed Services and AWS Marketplace</li> <li>Describe SAP on AWS and services offered for Windows</li> </ul> <h3>12 - Integrating, Validating, and Cutting Over Applications</h3> <ul> <li>Discuss the process and benefits of integrating, validating, and cutting over applications</li> </ul> <h3>13 - Modernizing and Optimizing an Application Migration</h3> <ul> <li>Identify post-migration opportunities for modernization and optimization</li> <li>Understand cost and security optimization processes</li> <li>Explore tools available to support these processes</li> </ul> <h3>14 - Understanding Operations Tools, Integration Testing, and Automation</h3> <ul> <li>Summarize operations in the cloud</li> <li>Discuss four functions of operations and their domains</li> <li>Review operations automation and relevant support tools</li> </ul> <h3>15 - Migration Best Practices</h3> <ul> <li>Course review and key takeaways</li> <li>Summarize and reinforce AWS best practices for migrating</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Migrating to AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Migrating to AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

AWS Certification

Cloud Architecture

AWS Certified Cloud Practitioner

AWS (Amazon Web Services)

AWS Certified Solutions Architect

Data Migration

Migrating to AWS

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Certified Facility Manager (CFM)

Construction Design & Management (CDM)

Commercial & Contract Management Certification Program (CCM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

General Admission

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Scope and Schedule Management techniques.</p><p>This course provides participants with tools and techniques to help them determine and deliver products, services, and results that meet requirements, expectations, and deadlines. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - PROJECT SCOPE AND TIME MANAGEMENT OVERVIEW</h3> <ul> <li>Project Scope Management Overview</li> <li>Project Scope Mgt. Processes and Key Outputs</li> <li>Project Time Management Overview</li> <li>Project Time Mgt. Processes and Key Outputs</li> <li>Case Study Selection</li> <li>Requirements, Scope, and Negotiations</li> </ul> <h3>2 - PLAN SCOPE AND SCHEDULE MANAGEMENT</h3> <ul> <li>Plan Scope and Schedule Mgt. Overview</li> <li>The Scope Management Plan</li> <li>The Requirements Management Plan</li> <li>The Schedule Management Plan</li> </ul> <h3>3 - COLLECT REQUIREMENTS</h3> <ul> <li>Collect Requirements Overview</li> <li>Types of Requirements</li> <li>Effective Product/Solution Requirements</li> <li>Other Stakeholders and Requirements</li> <li>Collect Requirements Techniques</li> <li>Voice of the Customer</li> <li>Requirements Traceability Matrix</li> </ul> <h3>4 - DEFINE SCOPE</h3> <ul> <li>Define Scope Overview</li> <li>Project Scope Statement Sections</li> <li>Create a Project Scope Statement</li> </ul> <h3>5 - CREATE WBS</h3> <ul> <li>Create WBS Overview</li> <li>WBS by Deliverable</li> <li>WBS by Phase</li> <li>When to Subdivide a Work Package Further</li> <li>Effective WBSs</li> <li>General Process for Creating the WBS</li> <li>Create a WBS</li> </ul> <h3>6 - DEFINE ACTIVITIES</h3> <ul> <li>Define Activities Overview</li> <li>Practical Considerations for Defining Activities</li> <li>Activities and Steps</li> <li>Milestones</li> <li>Create Activities and Milestones</li> </ul> <h3>7 - SEQUENCE ACTIVITIES</h3> <ul> <li>Develop Schedule Overview</li> <li>Critical Path</li> <li>Resource Optimization ? Resource Leveling</li> <li>Resource Optimization ? Resource Smoothing</li> <li>Resolve Overallocations</li> <li>Critical Chain</li> <li>Schedule Compression Techniques</li> </ul> <h3>8 - ESTIMATE ACTIVITY RESOURCES</h3> <ul> <li>Estimate Activity Resources Overview</li> <li>Resource Breakdown Structure</li> <li>Estimate Activity Resources</li> <li>Assign Resources to Activities</li> </ul> <h3>9 - ESTIMATE ACTIVITY DURATIONS</h3> <ul> <li>Estimate Activity Durations Overview</li> <li>Expert Judgment</li> <li>Ratio Estimating</li> <li>Analogous Estimating</li> <li>Parametric Estimating</li> <li>Forecasting</li> <li>Three Point Estimating and PERT Estimating</li> <li>Reserves</li> <li>Estimate Activity Durations</li> </ul> <h3>10 - DEVELOP SCHEDULE</h3> <ul> <li>Develop Schedule Overview</li> <li>Critical Path</li> <li>Resource Optimization ? Resource Leveling</li> <li>Resource Optimization ? Resource Smoothing</li> <li>Resolve Overallocations</li> <li>Critical Chain</li> <li>Schedule Compression Techniques</li> </ul> <h3>11 - VALIDATE SCOPE</h3> <ul> <li>Validate Scope Overview</li> <li>Verify Scope Best Practices</li> <li>Create a Scope Validation Form</li> </ul> <h3>12 - CONTROL SCOPE AND SCHEDULE</h3> <ul> <li>Control Scope Overview</li> <li>Control Schedule Overview</li> <li>Control Scope Best Practices</li> <li>Change Control Stakeholders</li> <li>Determine Change Control Stakeholders</li> <li>Change Control Process</li> <li>Change Request Form</li> </ul></div>

Project Management Institute (PMI)

Project Scope and Schedule Management

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>Sales  Legal  Marketing  Business analysts  Project managers  AWS Academy students  Other IT-related professionals</p>Overview<p>Summarize the working definition of AWS Differentiate between on-premises, hybrid-cloud, and all-in cloud Describe the basic global infrastructure of the AWS Cloud Explain the six benefits of the AWS Cloud Describe and provide an example of the core AWS services, including compute, network, databases, and storage Identify an appropriate solution using AWS Cloud services with various use cases Describe the AWS Well-Architected Framework Explain the shared responsibility model Describe the core security services within the AWS Cloud Describe the basics of AWS Cloud migration Articulate the financial benefits of the AWS Cloud for an organization?s cost management Define the core billing, account management, and pricing models Explain how to use pricing tools to make cost-effective choices for AWS services</p><p>This course is for individuals who seek an overall understanding of the Amazon Web Services (AWS) Cloud, independent of specific technical roles. You will learn about AWS Cloud concepts, AWS services, security, architecture, pricing, and support to build your AWS Cloud knowledge. This course also helps you prepare for the AWS Certified Cloud Practitioner exam.</p>Prerequisites<p>General IT technical knowledge, General IT business knowledge</p></div><div id="course-pills-2"><h3>1 - Introduction to Amazon Web Services</h3> <ul> <li>Summarize the benefits of AWS</li> <li>Describe differences between on-demand delivery and cloud deployments</li> <li>Summarize the pay-as-you-go pricing model</li> </ul> <h3>2 - Compute in the Cloud</h3> <ul> <li>Describe the benefits of Amazon Elastic Compute Cloud (Amazon EC2) at a basic level</li> <li>Identify the different Amazon EC2 instance types</li> <li>Differentiate between the various billing options for Amazon EC2</li> <li>Describe the benefits of Amazon EC2 Auto Scaling</li> <li>Summarize the benefits of Elastic Load Balancing</li> <li>Give an example of the uses for Elastic Load Balancing</li> <li>Summarize the differences between Amazon Simple Notification Service (Amazon SNS) and Amazon Simple Queue Services (Amazon SQS)</li> <li>Summarize additional AWS compute options</li> </ul> <h3>3 - Global Infrastructure and Reliability</h3> <ul> <li>Summarize the benefits of the AWS Global Infrastructure</li> <li>Describe the basic concept of Availability Zones</li> <li>Describe the benefits of Amazon CloudFront and Edge locations</li> <li>Compare different methods for provisioning AWS services</li> </ul> <h3>4 - Networking</h3> <ul> <li>Describe the basic concepts of networking</li> <li>Describe the difference between public and private networking resources</li> <li>Explain a virtual private gateway using a real life scenario</li> <li>Explain a virtual private network (VPN) using a real life scenario</li> <li>Describe the benefit of AWS Direct Connect</li> <li>Describe the benefit of hybrid deployments</li> <li>Describe the layers of security used in an IT strategy</li> <li>Describe which services are used to interact with the AWS global network</li> </ul> <h3>5 - Storage and Databases</h3> <ul> <li>Summarize the basic concept of storage and databases</li> <li>Describe benefits of Amazon Elastic Block Store (Amazon EBS)</li> <li>Describe benefits of Amazon Simple Storage Service (Amazon S3)</li> <li>Describe the benefits of Amazon Elastic File System (Amazon EFS)</li> <li>Summarize various storage solutions</li> <li>Describe the benefits of Amazon Relational Database Service (Amazon RDS)</li> <li>Describe the benefits of Amazon DynamoDB</li> <li>Summarize various database services</li> </ul> <h3>6 - Security</h3> <ul> <li>Explain the benefits of the shared responsibility model</li> <li>Describe multi-factor authentication (MFA)</li> <li>Differentiate between the AWS Identity and Access Management (IAM) security levels</li> <li>Describe security policies at a basic level</li> <li>Explain the benefits of AWS Organizations</li> <li>Summarize the benefits of compliance with AWS</li> <li>Explain primary AWS security services at a basic level</li> </ul> <h3>7 - Monitoring and Analytics</h3> <ul> <li>Summarize approaches to monitoring your AWS environment</li> <li>Describe the benefits of Amazon CloudWatch</li> <li>Describe the benefits of AWS CloudTrail</li> <li>Describe the benefits of AWS Trusted Advisor</li> </ul> <h3>8 - Pricing and Support</h3> <ul> <li>Understand AWS pricing and support models</li> <li>Describe the AWS Free Tier</li> <li>Describe key benefits of AWS Organizations and consolidated billing</li> <li>Explain the benefits of AWS Budgets</li> <li>Explain the benefits of AWS Cost Explorer</li> <li>Explain the primary benefits of the AWS Pricing Calculator</li> <li>Distinguish between the various AWS Support Plans</li> <li>Describe the benefits of AWS Marketplace</li> </ul> <h3>9 - Migration and Innovation</h3> <ul> <li>Understand migration and innovation in the AWS Cloud</li> <li>Summarize the AWS Cloud Adoption Framework (AWS CAF)</li> <li>Summarize six key factors of a cloud migration strategy</li> <li>Describe the benefits of various AWS data migration solutions, such as AWS Snowcone, AWS Snowball, and AWS Snowmobile</li> <li>Summarize the broad scope of innovative solutions that AWS offers</li> <li>Summarize the five pillars of the AWS Well-Architected Framewor</li> </ul> <h3>10 - AWS Certified Cloud Practitioner Basics</h3> <ul> <li>Determine resources for preparing for the AWS Certified Cloud Practitioner examination</li> <li>Describe benefits of becoming AWS Certified</li> </ul></div>

AWS Certified Developer

AWS Certified Database

AWS Cloud Practitioner Essentials

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is primarily designed for business leaders, consultants, product and project managers, and other decision makers who are interested in unlocking new business opportunities and augmenting existing business processes using generative AI. It's also a great starting point for any business professionals who want to investigate generative AI solutions for their own individual tasks and workflows. This course is also designed to assist students in preparing for the CertNexus GenAIBIZ (Exam GAZ-110) credential.</p>Overview<p>In this course, you will identify ways in which generative AI can bring significant value to the organization. You will:<br />Describe the fundamentals of AI and generative AI.<br />Generate text using AI.<br />Generate code using AI.<br />Generate images and video using AI.<br />Generate audio using AI.<br />Identify the challenges of generative AI.<br />Implement organizational strategies for generative AI.</p><p>This course is designed to demystify generative AI for business professionals, as well as to trace its power to actionable, real-world business goals. It will give you the essential knowledge of generative AI you'll need to elevate the organization in these exciting times. GenAIBIZÃ¿offers business professionals with the ability to describe the fundamentals of AI and generative AI; generate text, code, images, video, and audio using generative AI; identify the challenges of generative AI; and implement organizational strategies for generative AI. Exam voucher is included.This course may earn you a Credly badge.</p></div><div id="course-pills-2"><h4>Lesson 1: AI Fundamentals</h4><ul><li>Topic A: AI Concepts</li><li>Topic B: Generative AI Concepts</li></ul><h4>Lesson 2: Generating Text Using AI</h4><ul><li>Topic A: Identify Text Generation Concepts</li><li>Topic B: Solve Business Problems Using Text Generation</li></ul><h4>Lesson 3: Generating Code Using AI</h4><ul><li>Topic A: Identify Code Generation Concepts</li><li>Topic B: Solve Business Problems Using Code Generation</li></ul><h4>Lesson 4: Generating Images and Video Using AI</h4><ul><li>Topic A: Identify Image and Video Generation Concepts</li><li>Topic B: Solve Business Problems Using Image and Video Generation</li></ul><h4>Lesson 5: Generating Audio Using AI</h4><ul><li>Topic A: Identify Audio Generation Concepts</li><li>Topic B: Solve Business Problems Using Audio Generation</li></ul><h4>Lesson 6: Identifying Challenges of Generative AI</h4><ul><li>Topic A: Identify Shortcomings of Generative AI</li><li>Topic B: Identify Ethical Risks of Generative AI</li><li>Topic C: Identify Business Concerns of Generative AI</li></ul><h4>Lesson 7: Implementing Business Strategies for Generative AI</h4><ul><li>Topic A: Apply Best Practices for Generative AI in the Organization</li><li>Topic B: Evaluate the Results of Generative AI Projects</li></ul></div>

Online Course Marketing

Generative Design

Generative AI

AI Art Generation

Generative Adversarial Networks (GAN)

GenAIBIZ: Making ChatGPT and Generative AI Work for You (Exam GAZ-110)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as:<br />Individuals involved in IT development IT operations or IT service management.<br />Individuals who require an understanding of DevOps principles.<br />IT professionals working within, or about to enter, an Agile Service Design Environment<br />The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers.</p>Overview<p>The learning objectives for DevOps Foundation include an understanding of:<br />DevOps objectives and vocabulary<br />Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM<br />Improved workflows, communication and feedback loops<br />Automation practices including deployment pipelines and DevOps toolchains<br />Scaling DevOps for the enterprise<br />Critical success factors and key performance indicators<br />Real-life examples and results</p><p>The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. </p></div><div id="course-pills-2"><h4>Exploring DevOps</h4><ul><li>Defining DevOps</li><li>Why Does DevOps Matter?</li><li></li></ul><h4>Core DevOps Principles</h4><ul><li>The Three Ways</li><li>The First Way</li><li>The Theory of Constraints</li><li>The Second Way</li><li>The Third Way</li><li>Chaos Engineering</li><li>Learning Organizations</li></ul><h4>Key DevOps Practices</h4><ul><li>Continuous Testing, Integration, Delivery, Deployment</li><li>Site Reliability &amp; Resilience Engineering</li><li>DevSecOps</li><li>ChatOps</li><li>Kanban</li></ul><h4>Business and Technology Frameworks</h4><ul><li>Agile</li><li>ITSM</li><li>Lean</li><li>Safety Culture</li><li>Learning Organizations</li><li>Continuous Funding</li></ul><h4>Culture, Behaviors &amp; Operating Models</h4><ul><li>Defining Culture</li><li>Cultural Debt</li><li>Behavioral Models</li><li>Organizational maturity models</li></ul><h4>Automation &amp; Architecting DevOps Toolchains</h4><ul><li>CI/CD</li><li>Cloud, Containers, and Microservices</li><li>AI and Machine Learning</li><li>Automation</li><li>DevOps Toolchains</li></ul><h4>Measurement, Metrics, and Reporting</h4><ul><li>The Importance of Measurement</li><li>DevOps Metrics - Speed, Quality, Stability, Culture</li><li>Change lead/cycle time</li><li>Value Driven Metrics</li></ul><h4>Sharing, Shadowing and Evolving</h4><ul><li>DevOps in the Enterprise</li><li>Roles</li><li>DevOps Leadership</li><li>Organizational Considerations</li><li>Getting Started</li><li>Challenges, Risks, and Critical Success Factors</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

DevOps

Lean Foundation

Trainers Course

Cyber Security Foundation

FinOps

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p></p><p>The target audience include, but is not limited to:</p><br /><p> </p><br /><p>Relationship managers</p><br /><p>Customer experience (CX) managers</p><br /><p>Account managers</p><br /><p>Service delivery managers</p><br /><p>Service desk managers</p><br /><p>Service Level Managers</p><br /><p>Enterprise Architects</p><br /><p>Service and Solution Architects</p><br /><p>Business Analysts</p><br /><p>Product Owners</p><br /><p>Marketing Managers</p><br /><p>Project Managers</p><br /><p>Portfolio Managers</p><br /><p>Supplier relationship Managers</p><br /><p>Vendor Managers</p><br /><p>Contract Managers</p><br /><p>Customer experience/User experience Designers</p><br /><p>Consultants</p><p></p>Overview<p></p><p>The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value.</p><br /><p>Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder.</p><br /><p>This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:</p><br /><p> </p><br /><p>Value propositions</p><br /><p>Fostering relationships</p><br /><p>Keeping engagement channels open</p><br /><p>Shaping demand</p><br /><p>Designing service offerings</p><br /><p>Aligning and agreeing expectations</p><br /><p>Co-creating service experiences</p><br /><p>Realizing value</p><p></p><p>This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITILÂ© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery.</p></div><div id="course-pills-2"><h4>How customer journeys are designed</h4><ul><li>Understand the concept of the customer journey</li><li>Understand the ways of designing and improving customer journeys</li><li></li></ul><h4>How to target markets and stakeholders</h4><ul><li>Understand the characteristics of markets</li><li>Understand marketing activities and techniques</li><li>Know how to describe customer needs and internal and external factors that affect these</li><li>Know how to identify service providers and explain their value propositions</li><li></li></ul><h4>How to foster stakeholder relationships</h4><ul><li>Understand the concepts mutual readiness and maturity</li><li>Understand the different supplier and partner relationship types, and how these are managed</li><li>Know how to develop customer relationships</li><li>Know how to analyze customer needs</li><li>Know how to use communication and collaboration activities and techniques</li><li>Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships</li><li>Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management</li><li></li></ul><h4>How to shape demand and define service offerings</h4><ul><li>Understand methods for designing digital service experiences based on value driven, data driven and user centered service design</li><li>Understand approaches for selling and obtaining service offerings</li><li>Know how to capture, influence and manage demand and opportunities</li><li>Know how to collect, specify and prioritize requirements from a diverse range of stakeholders</li><li>Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design</li><li></li></ul><h4>How to align expectations and agree details of services</h4><ul><li>Know how to plan for value co-creation</li><li>Know how to negotiate and agree service utility, warranty and experience</li><li>Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management </li></ul><h4>How to onboard and offboard customers and users</h4><ul><li>Understand key transition, onboarding and offboarding activities</li><li>Understand the ways of relating with users and fostering user relationships</li><li>Understand how users are authorized and entitled to services</li><li>Understand different approaches to mutual elevation of customer, user and service provider capabilities</li><li>Know how to prepare onboarding and offboarding plans</li><li>Know how to develop user engagement and delivery channels</li><li>Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services</li><li>Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement</li></ul><h4>How to act together to ensure continual value co-creation</h4><ul><li>Understand how users can request services</li><li>Understand methods for triaging of user requests</li><li>Understand the concept of user communities</li><li>Understand methods for encouraging and managing customer and user feedback</li><li>Know how to foster a service mindset (attitude, behavior and culture)</li><li>Know how to use different approaches to provision of user services</li><li>Know how to seize and deal with customer and user ?moments of truth?</li><li>Know how the ?Service request management? practice can be applied to enable and contribute to service usage</li></ul><h4>How to realize and validate service value</h4><ul><li>Understand methods for measuring service usage and customer and user experience and satisfaction</li><li>Understand charging mechanisms</li><li>Know how to assess service value realization</li><li>Know how to prepare to evaluate and improve the customer journey</li><li>Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization</li><li>ITILÂ© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure LibraryÂ© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4</p><p>Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

ITIL

Certified Manager of Quality

Institute of Leadership & Management (ILM)

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

Supporting low-income families to engage with museums: Afternoon Cuppa Session (Wales) 
 
Monday 18 November, 2.30-3.30pm 
 
Do you want to gain a better understanding of family audiences that are experiencing poverty? 
 
About this training 
 
This session will explore the barriers faced by families experiencing poverty and help attendees to think about how to support this group in their venues. 
 
We will hear from Simon Page, Education Project Manager (Wales) at Child Poverty Action Group about the impact of poverty for families in Wales. Simon will be joined by Sara Fortune, Museum Manager at Preston Park Museum and Grounds, who will share some of their learning from the Poverty Proofing© process at Tees Valley Museums. 
 
The session will help delegates to: 
deepen your understanding of poverty in Wales, 
gain insight into how poverty can impact a family’s chances of engaging with cultural venues, 
think about how considerations around poverty can impact on the experiences you provide for families in your museum. 
 
Take a look at the full schedule. 
 
This training will be delivered virtually on Zoom over one hour. 
 
The session will be delivered in English with bilingual slides, with an option to provide a Welsh language interpreter.  
 
Run in partnership with the Welsh Museums Federation and generously supported by the Welsh Government 
 
Who should attend? 
This training is aimed at staff and volunteers who work in museums, galleries and heritage sites who are interested in developing and enriching their current offer with a better understanding of audiences experiencing poverty. This webinar is for staff and volunteers from Welsh museums only


Cefnogi teuluoedd incwm isel i ymgysylltu ag amgueddfeydd: Sesiwn Paned Prynhawn (Cymru) 
 
Dydd Llun 18 Tachwedd, 2.30-3.30pm 
 
Ydych chi eisiau cael gwell dealltwriaeth o deuluoedd mewn tlodi sy’n ymweld? 
 
Gair am yr hyfforddiant hwn 
 
Bydd y sesiwn hon yn archwilio’r rhwystrau a wynebir gan bobl sy’n dioddef tlodi ac yn helpu’r rhai sy’n mynychu i ystyried sut i gefnogi’r grŵp hwn ar eu safleoedd. 
 
Byddwn yn clywed gan Simon Page, Rheolwr Prosiect Addysg (Cymru) yn y Grŵp Gweithredu ar Dlodi Plant am effaith tlodi ar deuluoedd yng Nghymru. Yn ymuno â Simon bydd Sara Fortune, Rheolwr yr Amgueddfa yn Preston Park Museum and Grounds, a fydd yn rhannu rhai o’r pethau y maent wedi eu dysgu o’r broses Poverty Proofing© yn Amgueddfa Tees Valley. 
 
Bydd y sesiwn yn helpu cynrychiolwyr i: 
ddyfnhau eich dealltwriaeth o dlodi yng Nghymru, 
gael cipolwg ar y ffordd y gall tlodi effeithio ar gyfleoedd teuluoedd i gymryd rhan mewn safleoedd diwylliannol 
meddwl sut mae ystyriaethau ynghylch tlodi yn gallu effeithio ar y profiadau a ddarparwch i deuluoedd yn eich amgueddfa. 
 
Gwelwch yr amserlen lawn. 
 
Bydd yr hyfforddiant hwn wedi ei ddarparu’n rhithwir ar Zoom dros gyfnod o awr. 
 
Bydd y sesiwn wedi ei darparu yn Saesneg gyda sleidiau dwyieithog ac opsiwn i ddarparu cyfieithydd Cymraeg.  
 
Rhedir hwn mewn partneriaeth â Ffederasiwn Amgueddfeydd Cymru gyda chefnogaeth hael gan Lywodraeth Cymru 
 
Pwy ddylai fynd? 
Mae’r hyfforddiant hwn wedi ei anelu at staff a gwirfoddolwyr sy’n gweithio mewn amgueddfeydd, orielau a safleoedd treftadaeth sydd â diddordeb mewn datblygu a chyfoethogi eu cynnig presennol gyda gwell dealltwriaeth o gynulleidfaoedd sy’n dioddef tlodi. Mae’r gweminar hwn i staff a gwirfoddolwyr o amgueddfeydd yng Nghymru yn unig. 


Kids in Museums

Supporting low-income families to engage with museums: Afternoon Cuppa Session (Wales) / Cefnogi teuluoedd incwm isel i ymgysylltu ag amgueddfeydd: Sesiwn Paned Prynhawn (Cymru) 

Cambridge

Research Quality Association

Implementing Good Clinical Laboratory Practice

RQA Member

Non Member

Redhill

<h3><b>OOAD training course description</b></h3>
      <p>A workshop course providing thorough practical knowledge of object oriented analysis and design methods.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
		<li>Perform Systems Analysis with Object Oriented methods.</li>
					<li>Identify key classes and objects.</li>
                    <li>Expand and refine OO problem domain models.</li>
                    <li>Design Class hierarchies using inheritance and polymorphism.</li>
                    <li>Design programs with Object Oriented methods. </li>
                  </ul>
        <h5>
        <b>OOAD training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>System analysts, designers, programmers and project managers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>It is desirable that delegates have experience of programming in C++/Java or some other OOP language.
							</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>OOAD training course contents</b></h3>
      <ul>
				<li>What is OO? </li><p>
Classes, objects, messages, encapsulation, associations, inheritance, polymorphism, reusability.

</p><li>What is Systems Analysis and design? </li><p>
Data flow diagrams, structure diagrams. The OO approach.

</p><li>OOA </li><p>
The problem domain and object modelling. Identifying classes and objects. Generalisation and inheritance. Defining attributes and methods.

</p><li>OOD </li><p>
Refining the OOA results. Designing the User Interface. Designing the algorithms and data structures using objects. Designing the methods.

</p><li>OOP </li><p>
				Prototyping. Implementing OOD with OOPs and OOPLs.</p>
			
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Object Oriented Analysis & Design

London

<h2>The Agile Project Manager</h2>
 <p>Change isn't coming, it's already here. The project environment is becoming more volatile, uncertain, complex, and ambiguous. Project management and project managers must transform and evolve in order to keep up with these changes.</p>
 <p>Agile has been a disruptor in the field of project management, having over 20 years of successes and benefits to organizations that have adopted their frameworks. The Agile frameworks have proven themselves to be more adept in dealing with this uncertainty. But Agile isn't just about following a different way of working.</p>
 <p>What do you need to learn, do, and become in order to continue in the current and future environment? It is a powerful combination of knowledge, competencies, and mindset.</p>
 <p>In an increasingly complicated project environment, this course provides participants with the knowledge needed to not only survive but thrive.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Evaluate the changing project environment and the needed knowledge, skills, and behaviors</li>
 <li>Demonstrate innovative project manager competencies of leading change, servant leadership, and focus on value</li>
 <li>Utilize Lean and Agile principles to maximize value and improve project performance</li>
 <li>Construct a hybrid Agile model that is unique to your project</li>
 <li>Assess your role in Business Agility as an Agile Project Manager</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Workshop orientation</li> <li>Expectations</li> </ul> <h3>Foundations</h3> <ul> <li>Recap: What is Agile?</li> <li>A changed project environment</li> <li>The future project manager</li> </ul> <h3>Agile Project Management Competencies</h3> <ul> <li>Focusing on value</li> <li>Championing change</li> <li>Servant leadership</li> <li>Coaching / mentorship</li> <li>Facilitation</li> </ul> <h3>Lean and Agile Principles</h3> <ul> <li>Optimizing flow</li> <li>Making things small</li> <li>Continuous planning</li> <li>Just-In-Time requirements</li> <li>Visualizing work</li> </ul> <h3>Hybrid Agile Considerations</h3> <ul> <li>Considering a Hybrid Approach</li> <li>Examining Strengths and Weaknesses of Each Approach</li> <li>Selecting Waterfall / Agile Roles, Practices, and Techniques</li> <li>Reviewing Three Hybrid Scenarios</li> <li>Constructing the Hybrid Project</li> </ul> <h3>Implementing Agile</h3> <ul> <li>Pitfalls and Concerns</li> <li>Agile in the Organization</li> <li>Business Agility</li> </ul>


                </section>

IIL Europe Ltd

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